I have purchased a Compaq Presario 600 with an Athlon XP 2200+ processor. I do not have a copy of Windows XP to wipe it with. Is there any way with the installed XP that I can refresh this system and remove data frome previous owners? Or Can I load Win 98?
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Compaqs usually have a hidden partition with all the factory loaded software on it in an image format. As long as it does and you can figure out how to access it you could probable do that - but you almost likely need the XP Product key and may need to reactivate XP after the recovery. XP can only be install on one machine at a time - so if they are still using it you are out of luck.
Watch the boot up for any recovery messages or take a trip to www.Compaq.com and look up the info for your make/model.
Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more
Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)
If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.
However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.
i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen
Before the problem started was anything added to or installed on the system?
Try booting to Last Known Good or Safe Mode.
Restart the computer during the boot process repeatedly tap "F8" you should get
the Advanced Options.
Let us know if able to get the system to boot with either option.
Cant find the neccessary drivers for the internet have been here
None of the drivers for ethernet or my wireless card work ???
This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.
The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
If any more info is needed let me know!!!
Read other 14 answers
I have a compaq presario. I have 2Gig memory. I changed services from ATT to comcast internet. now my pc needs to be wiped clean and set up again but when I got the computer I did not get the discs. how can I do this without discs> it wont open up the internet even though I am connected.
Read other 8 answers
How do you access the Bios on a Compac Presario 4110. I keep getting the message 162 Sytems Options not set. 163 Time and Date not set. Having visited Compac they were not a lot of help. Downloading the software recommeded by them was a waste of time, still got the above message. Tried all the usual keystrokes etc no good. Any suggestions would be appreciated.
Read other 9 answers
sir, can u help me, i can't fint my driver for compaq presario v3760TU
previously, i used vista home basic but i convert to window seven.. but i can't find my driver in hp/compaq driver web.. plzz help me..
-sory for my english so bad..
Were you at this Hp/Compaq download page ?
Software & Driver Downloads Compaq Presario V3760TU Notebook PC - HP Customer Care (United States - English)&
I friend of mine purchased this Presario in 2004. She hasn't had internet since about 2006, so she hasn't had any of the updates since then. I brought her tower home with me since I have internet to load her updates. We're trying to get it internet ready. When I brought it home last week nothing would open. So yesterday she gave me the system recovery disc. I started with the Standard Recovery, but there were too many files that it couldn't recover. So I then decided to do a full recovery. After the full recovery it was rebooting and it told me that not all the system could reload and I couldn't hit okaybecause it wouldn't read / acknowledge my mouse. So, I unhooked her computer and rehooked mine to see what her alternatives were. I found a website, they wanted to know all the things it wouldn't oload. All I can remember is that it was things that could me downloaded later like: Norton, AOL, Adobe, MSN, and QuickTime.
So, I unhoked mine and rehooked her's up (and booted up my laptop). When her's came back up it's saying: NTLDR is missing Pres Control + Alt +Delete to Restart
My question for you is there anyway I can save her conputer? She doesn't have a lot of funds, being a singe mother of a 7 yr old and I'm just a good friend trying to help her out.
Thank you in advance for any help you can provide
I decided to see what happened when I ctrl alt delete and then decided to do another recovery. Here's some more info (could not recover errors):
1. C:\WINDOWS\Help\SB\Training\WXPPer\Content\Wave\[email protected]
9. (Black screen instead of error message)
then all of after about 20% a big blue screen with following:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. IF this screen appears again, follow these steps:
Check to make sure new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup... Read more
ok I hace a compaq that is all messed up. lets see one day the monitor would not work after a storm. Bought another, For a while the screen would be blue but change back to normal. The pc also would have a hard time starting up after it was in idle. We would do a hard start and for a while that worked. Now when I try to start it it turns on but the monitor says no vga/dvi input. There is also none of the preverable beeps that are supposed to be there so in short (well long)the motherboard is fried? So do I use it as a planter in the yard or is there a way to get it up and running. It runs on XP media center it has a micro ATX form factor motherboard it is also an AMD 64 Anthlon. ram is 256 mb 1Rx16 pc 4200 ddr2 533 mhz. With all that said can I just replace the motherboard and reinstall the reinstallation disks and be up and running? ( if it could only be so easy) What about the cpu. i know many questions here thanks for patients. Please help me. Tina
does your system have agp or pciex (or even pci) slot free? Is the graphics on board? It sounds like a graphics card problem, even if it is onboard. I'd try a replacement card (even if it's just a pci card) and see what happens...
Have a Compaq Presario 1020 - laptop. Info is as follows -
Need a maintenance manual. Any help would be appreciated. Thank you.
Google Compaq for a contact number - ask them to send you a manual..
I have a PIII 733mhz Compaq Presario 5900T that I need some help with.
1st thing is that my harddrive is broken and I am looking into getting a replacement for that, but my question is:
What kind of disks does this computer support?
I tried a 160gb samsung disk, but it hangs at compaq logo screen so I guess it's too big. (hoping to be able to change this through a bios update later)
2nd part is that when I found a matching disk, how will I restore bios on it? I have no restore cds left...and I suppose this computer stores a part of its bios on a hidden partition like all other compaqs.
The 384mb ram limit is fine with me since I am gonna run Linspire linux on it.
Anyone that can help? I tried Compaq support and got no help whatsoever.
Hi, i'm having a problem turning on my laptop. I'm using a Compaq Presario C502US. I've been using the AC adapter that came with the laptop but eventually the AC adapter became loose and broke. The charging icon (lightning symbol) wouldn't turn on anymore and I think the laptop has now run out of power. I've finally received a new adapter and when i plug it in the charging icon lights up. However the laptop still won't turn on. I've waited for about 2 hours but it still won't turn on. When i click the power button, the Power turns on and then it blinks. The Fan turns on for about 3 seconds but then it goes off and the power light blinks and the monitor won't turn on. Can anyone help me with this problem?
Remove battery and power adaptor (ie all power out)
Hold down the ON button (to disperse all internal power)
Plug the power adaptor back in only (and to wall socket!)
If it works, turn back off, and re-install battery, turn On
Please i desperately need help, have got compaq presario 3015us(never buy it) P4/512ram/60 gb h.disk etc etc.... the problem started when i woulds scan norton antivirus, the system would juz freeze, tried it a lotta of times but same prob, then i started gettin error msgs sayin ISAAC.DLL error...then RUNTIME.DLL error.. then i wanted to restore it to a previous date, but there the calender would be stuck at oct and i wanted to restore it to september...
then i tried using the compaq recovery disk, the disk after 2 mins of running, would shut down the computer again, same thing happenned 3-4 times and next time gave some error sayin cant access drive H (dont have drive H) and enter but nothing happenned.... then i got my hard disk formatted but now ot shows "NO DISK SPACE" whereas i have 60gb and same problem of shutting down keeps happenning when the disk runs...pls help....
is it a prob with the motherboard or hard disk or juz something else....pls pls help!!!!
hmmm, when you formatted the hard drive, did you FDisk it prior? When I worked for Gateway tech support, we had a little saying, "if nothing else, then FFR"... which meant FDisk, Format, THEN reinstall OS, in that order. Give that a shot with a windows ME bootdisk. You can find the download at bootdisk.com
My Father in Law has a Compaq Presario 5900T. His Hard drive crashed and I put a new 160G drive in it. When I try to restore the computer with the original Compaq restoration CD's it keeps rebooting without ever formatting, partitioning or anything else.
Can someone help? My FIL is bound and determined to continue using this machine. I believe he is afraid of change.
you need the old hard drive
the quick restore disks that come with compaq computers only work with certainpartition and hard drive sizes
to get the 160 gb hard drive to work, you will have to reformat the old hard drive and install everything on it
then copy the drive c partition over to the 160gb hard drive then use a partition program to increase the drive c to 160 gb
Hi, how do you restore to factory settings a (COMPAQ PRESARIO SRI617CL)?
If this computer has a Recovery Partition, when you boot the computer on the logo screen you should see a message Press F2 for setup and Press X for Recovery (X being F11 or whatever key it says) If you don't get that message, then this computer does not have a Recovery Partition (if you can still boot the computer you can look in Disk Management to see if there is a drive called Recovery)
Other then that you will need the recovery discs you made when you got the computer. How to Run Compaq Recovery Disk | eHow.com
I have this older Compaq Presario 7470 CPU, and I can't figure out how to open it. It doesn't have any buttons that pop open the chassis, or at least any that I can easily spot. I got a memory upgrade for it, and would like to put it in. Anyone know how to pop this thing open? Please email me or just reply here. Thanks!
Here's a link to their site with instructions.
I need help I have a Compaq Presario R4010US Laptop. The keyboard does not work for some reason, I plugged an external usb keyboard into it and it works fine. Could the ribbon cable that goes from the keybd to the motherbd be bad?
hi Fwilli2 welcome to TSF,
take the keyboard off and re-seat the ribbon cable. you might want to try uninstalling the keyboard from device manager and then restart computer see if it work before you take keyboard out.
Hey fellas, Im currently trying to install XP on this box. Problem being, is im having a hard time getting the drivers for the mobo and such. I dont have the cd's and such for them either. The os in on there just fine and the network card and such work dandy, but i cant seem to get the USB ports enabled. I checked in the bios and i cant locate anything and im starting to worry.
Anyone got any help for me!
More specifically im looking for VIA vt82C598AT chipset drivers.
Its a presario 5000, i ran the belarc advisor tool to see what kind of memory i have, it said i have PC133, so i ordered some more, well, for the heck of it, i removed the memory in it to clean the board and the sticker on the factory memory says PC100!! so will PC133 memory still work with this thing even though it has PC100 in it now?
Read other 7 answers
Hello. A buddy of mine has an old Compaq Presario 7470 that he is putting a new mobo in. Apparently, the old case has color-coded front panel wires. He has separated the wires and now he does not know which ones go where (in terms of going to reset button, power button, Etc). We have looked everywhere on the net for some sort of schematic for the Compaq case to figure out the color-coded wires. However, not even Compaq site has any info. Also, to note, the wires apparently terminate on some sort of small printed board before going to the lights and buttons. If anyone has any ideas I would appreciate your help.
The front panel wireing is one problem with trying to put a non Compaq board in a Compaq case . . the power supply may be another . . a lot of the OEM's use a proprietary Power supply with non standard connectors.
You might be able to Google Compaq Front Panel connectors to see if someone has worked it out ( i know of one guy who did for Dell )
He will almost certainly be better off buying a new case for the new board, and using whatever hardware he can with the new system.
the DVD drive stopped working and now the hard drive has errors.
I got an external USB DVD drive on it, but chkdsk cannot seem to repair the hard drive.
Anyone got any idea how to fix it or recover data off of the hard drive. I got a year's worth of work on it, and none of my files show up. Just "File record segment XXXXX is unreadable" errors about a million of them.
Suggest you stop using the drive until you can recover the data.
It is likely that drive has failed or is going into total failure.
You can purchase a replacement drive for $42 to $75 depending on size and whether you get the 5400 rpm or the 7200 rpm in a 40, 60, or 80 GB model.
You can obtain an adapter to put the drive into a desktop unit as a slave. The adapter converts the mobile 2.5" hard drive by adapting the pin set for the desktop EIDE cable. Adapters are available many places, including www.geeks.com, www.cyberguys.com, www.frys.com, www.outpost.com, and others... cheaply at $2.45 to $9.99 depending on where you get one.
Then you can usually drag and drop the data from the mobile drive to a desktop drive, or use drive recovery software, then you can burn a CD to then migrate it to your new drive... or just use a USB transfer.
( We work on a great number of the Presario 2500's with identical problems. Did you know there are 434 different models of the Presario 2500 series of laptops?)
With the new drive, you just use the recovery set that came with your laptop, or buy the set for about $30, including shipping, from the Compaq parts department.
But you likely will not ever be able to use that drive again. Thus, you do not want to stress it further by more restart or rescue attempts.
my mother bought a compaq presario 5304 from a family member.when she got it,there was no system recovery disk for it.there was a disk that was for the 700's series.her computer will not detect the right drive because they used the wrong recovery disk for it.how do we get the computer to recognize and install its original drive.it was 56k.i am pretty much computer illiterate.john
hmm system recovery. I'm not too big on using that. My overall suggestion would be go into dos at the startup and do a simpe C:/ format or is it the other way doh... Anyways at startup of windows press oh F8 I believe for systems with win 98 or higher but if you got win95 its either f5 or f8 or you can make a boot disk and do it that way.
i have a compaq presario 3630AS desktop. It came with quick restore CDs and a recovery CD. If i have to re-install win xp should i use quick restore CD or the other ????? Pls help
Compaq Recovery CD options
The Compaq Recovery CD enables you to restore your system files from a separate partition on your hard drive. The four options on the Recovery CD are listed below.
Restore option Description
Emergency Diskette Creating this diskette is important as it allows you to save your computer's unique setup information for use in the event of an emergency. Store the diskette in a safe place.
User Backup Backs up all information and files on your hard drive and stores them in a separate partition on your drive.
User Restore Restores your hard drive to the state it was in when you last used User Backup.
Factory Restore Restores your computer to its original factory-installed software state.
i have a question...a while ago my Presario battery died -- it wouldn't charge or discharge, the laptop could only work on the AC, but the indicator showed the correct % of the charge... I bought a new battery and it worked fine for a week, but I decided to reinstall Windows XP, and from then on, it's been a rollercoaster ride for me (( First, it worked fine, but the laptop started to freeze every 20 minutes. I followed the COmpaq's people advice and updated BIOS for some battery controller thing and updated the video driver. From then on, the problems with my new battery just started to overwhelm me First, the battery wouldn't charge when the laptop was ON. Then somehow it did charge. I decided to calibrate it, and now it doesnt want to charge -- on or off. The red light indicating the battery is flashing -- as it's not charging, and the indicator says "0" % of course.
Does anyone have any ideas?? Please? This only started after I reinstalled the Windows, so I am sure it's not hardware or the battery, everything worked just fine ((
Please help me!!!! Thanks... I'm desperate....
Read other 6 answers
i have a compaq presario SR5210NX with windows vista home premium ,it has a problem in/windows/system32/ntkrnlpa.exe,the state is 0xc0000225 and the information says the kernel doesnt responde or isnt working .it says introduce the installation disk windows ,but i dont have it and i couldnt enter to the recovery systemRead other answers
well it been awhile since i been here but at least i remembered where to go ..
Anyway here is my problem that I am stumped with ....
Reformated a compaq presario 2.1 gig/128ram/40gighd/ with onboard video and sound.
Everything is up and running fine except i cant seem to get the sound to work, says that it is installed and working properly but still doesnt work.
Installed different speakers ..no joy....went to compaq downloaded new software drivers and installed...no joy. Any ideas?
Thanks in advance
I almost hate to ask if the volume control is set to mute so we'll pass on that one.
If there's a headset socket on the front of one of the CD's, can you hear anything through that?
I have a Compaq Presario C74EM which I just installed Win 8 RP. The sound did not work.
Eventually I was able to find and install drivers - sound still didn't work, but after following the advice on a forum post, I put the computer to sleep, waited a few minutes, woke it up, and sound now works.
This computer came with Win Vista home. Supposedly the Compaq Win7 drivers will work with Win8. Compaq (hp) has utilities that will go through any/all drivers, and update to the latest.
Does anyone know how to get this going under Win 8?
i have recently formatted my hard drive and reinstalled xp home, i have found all the necessary drivers etc but unable to use my mouse, on the device manager a yellow icon appears stating unknown device, iv searched everywhere for drivers etc but all came blank, i went to the compaq site and downloaded the mouse/keyboard driver from there but then got an error stating unable to find version of runtime to run this application '' iv downloaded the most recent .NET framework and still nothing, iv searched for more help but unable to find any results, anyone got any pointers if im doing something wrong ?
What is the make and model # of your mouse?
In Device Manager, right click the Unknown Device and Uninstall it. Now remove the USB cable for the mouse from the computer end. And restart the computer. When the computer comes back up, plug in the mouse into the Back USB port of the computer and not the front or through a hub as these ports are weaker. It should install. if not, go to the mouse manufacturers support download drivers site and type in your model # and download the driver.
I have a compaq presario c300 notbook. It will not boot. I get the compaq screen, then nothing. It will not boot to the cd either. The backlight comes on, so it's not that. Please help. I'm lost.
Welcome to TSF....
To get it to boot from the cd you have to change the boot order in BIOS. This can be done during boot up when you can open the BIOS and set it.
The cd you used is it the recovery cd for the computer?
ok the dilemma is simple ok i bought this new laptop for the wife then it came with a built in webcam truth is i don't want that webcam so i bought another webcam that i am trying to use on msn but the laptop states found new hardware but doesn't install my webcam is usb ported it says m style on the cam the only thing it uses my wife states that she can access the cam thru the control panel but not in msn why is this occuring if someone could get to me asap would be greatly appreciated thanks in advance
You may need to disable the original webcam
You can disable it by going to: Device Manager (Start->Run-> Devmgmt.msc)
Then locating your Webcam (that you don't want to use) and then right click on it and select disable
Then go back to MSN and use the settings to set up the new webcam
I've searched this site, I've asked HP/Compaq, and I've checked search engines but still don't have an answer, so wondering if I can find it here.
I have a Compaq Presario 700 with what I believe is a dead hard drive. I want to replace it, but not sure if it is necessary to copy the files from the drive first. I don't think it's possible, as the drive doesn't seem to work at all. Can I replace it with a new (upgraded) hard drive and just run the original Windows QuickRestore discs, or is there something more to it that I would need?
Here's what happens: I switch the laptop on and it wants to start up, but then, before Windows is running, the hard drive begins it's lovely scraping and clunking noises and I eventually get a black screen with plain text saying windows had to shut down... and is beginning dump of physical memory. Of course, this all started after some fool (maybe me, maybe not) dropped the laptop.
Every site I've checked says I'll need to create a backup of all files before replacing the hard drive. I didn't have anything on there that I need to save, so am wondering if I can just run the QuickRestore and get back to business as usual.
Welcome to the TSG forum.
Which Compaq Laptop ???
Have you backed up all your personal Data ??
Yes .. just put in a new HD .. and run the recovery CD/DVDs
This'll put it back to the way you bought it .. assuming no other problems.
Hope i am not in the wrong place ... so here gos
My Compaq Presario 2100 laptop got knocked off the table and broke the screen ,, its a 15 inch from corner to corner ,, will any other compaq models work on this Compaq Presario 2100?
Thanks in advance
Maybe, maybe not. You'll need to check the SPECIFIC laptop replacement screen you're considering and see if it's a match.
Hello! I am attempting to change a 80mm fan in my Compaq computer. The fan I want to change is, I believe, called the CPU fan. It has a lever next to it and 4 screws holding it down. My question is this: Do I have to move the lever on the side of the fan in order to pull the fan up and proceed to remove the screws or do I just remove the 4 screws? Also, how do I remove the screws considering the awkward position they are in? (I've been working on trying to remove the screws; however, it is difficult to maneuver the screwdriver into the top of the screws to remove them. This is because part of the fan case is above the screws making it necessary to place the screwdriver sideways in order to remove the screws.) Thank you for your response.Read other answers
hi everyone my best freind has a compaq presario sr2170nx and ever scince they've had it it would mak a loud noise for hours "like it was dieing and gasping for air" and then it became really slow and would freeze, but now it's to the point it just shuts off. now i think the fan went and the computer just keeps over heating but im haveing and extremy hard time finding the fan that gos to this computer. can anyone help and if u think it's something else pease let me know thank you
We have an old 2001 compaq 5020 computer. The last screen you see when you shut it down is , it is now safe to turn off your computer and then you have to shut it down manually. How can we change this to turn off automatically. We are running Windows XP.
Hello bilmac1. Probably, when Windows was installed, it failed to recongize the BIOS as ACPI compatible. Or simply, APM is not enabled: check under "Power Options Properties" if the tab "APM" exists; if so, check the option "Enable Advanced Power Management Support" (if it's checked, uncheck it, weird as it sounds).Read other 1 answers
All of a sudden, my Compaq Presario, Windows XP, won't boot up past the black "COMPAQ" screen. None of the keyboard keys respond (we've tried three different keyboards). All the lights light up when we first turn on the computer, but then it just stops at the black screen with boot options, but none of the keys on the keyboard will do anything. Does anyone know what the problem might be?
Have you tried booting into "Safe Mode" to see if its a software/driver issue?Read other 4 answers
I replaced my LCD cable (with two different cables) from the the stock one because it wouldnt fully display if not pushed all the way back. When I replaced the cable I put it all back together and it comes on without the previous problem but now it displays 4 identical screens like. 1 23 4I have tried updating the drivers for the video chooser and have even loaded previous drivers but to no avail still 4 screens. Can anyone help me out?Read other answers
I realise this is possibly not the right room for this, but here goes.
Compaq presario V5000 laptop started giving consistant BSOD on start up, no boot (even safemode possible)
*** STOP 0x000000c2 (0x00000043, 0xDFFE8000, 0x00000000, 0x00000000)
Ran linux did memory and hard drive check, seems ok. Have got all my data off and trying to recover the computer to a working state, but turns out the Compaq recovery DVDs i made invoke windows XP, this of course brings on the blue screen of im at the end of my tether.
Any suggestions, as I havn't got a scratch startable version of windows (as they don't give away them anymore.)
Thanks in advance.
ok why can you use your restore cd to boot the the laptop with pressing F11 when booting the laptop,then follow the instruction.
i also have problem with mind i can not used it anymore because i have accident i lost my restore cd for compaq presario v5000.
can you please copy and send them via my e-mail,[email protected]
if you done mined.