Over 1 million tech questions and answers.

Lenovo Ideapad Y700-14ISK Freezing

Q: Lenovo Ideapad Y700-14ISK Freezing

For my y700 laptop, I recently formatted the os disk and reinstalled windows 10. But before I could do updates, and at random intervals, the cursor moves to the middle of the screen and the computer freezes. I can't get any drivers because the computer freezes before it can finish installing. Any solutions?

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad Y700-14ISK Freezing

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 102

When I first had this problem it would only freeze once a day. Now it happens everytime I try to play a game. I have seen some other posts on this forum to try to fix my problem but I still haven't found a fix. I have reinstalled windows, moved some games to my ssd, updated BIOS, updated graphics card drivers / downgrade drivers, etc and the problem continues to happpen. This it what actually happens: Im like 1 min into the game and then all of a sudden the whole laptop freezes and the audio from the game keeps on repeating. The laptop doesn't let me alt + tab, alt + F4, the mouse and keyboard doesn't work at all, I'm forced to do a force shut down. This problem only happens when I'm using the AMD grahics. If I play a game on the intel graphics it won't freeze but the game is barley even playable.I really want this problem fixed!  Please help me.

Read other answers
RELEVANCY SCORE 102

My R9 M375 in my lenovo y700 laptop seems to have a problem, while in game and under load, the GPU keeps going from 820mhz to 1005mhz, this manifests as stutter in games and annoys me quite a lot. Here is a picture of gpu-z while playing a game.And also why does the gpu usage vary that much under the same loadIt is supposed to stay at a 1005 mhz at all tims under a game.

Read other answers
RELEVANCY SCORE 85.2

Good Evening,I've reviewed the previous threads and have not seen a concise answer to this question; which m.2 SSDs are compatable with the Y700-14ISK Lenovo Ideapad? I've got the stock 5400 500GB HDD in there now and am keen on upgrading it right away with an SSD in either 2.5" or m.2 configuration.I've referenced the HMM and am torn between either going to the Samsung Evo 850 (Sata III) or the Samsung SM951 (PCIe) based. Been reading about the pros and cons of going from PM851 to SM951 and the cost difference, and performance difference, sounds impressive. Would really appreciate some guidance if any prior customers have successfully installed either of these m.2 models in their Y700-14ISK ideapads and if it's difficult to clone the existing HDD to the blank m.2 (remember, this version of the Y700-14ISK does not have an optical drive). Many thanks for your time and consideration,Mongoose

A:Ideapad Y700-14ISK M.2 Upgrade (80NU000UUS)

Any leads out there?

Read other 1 answers
RELEVANCY SCORE 84.4

Ran solution center and got the result code WVC007002-RL8ZHK after the mathematical operations test failed. Fairly sure it's a false positive but does anyone have a solution to fix this from coming up?

Read other answers
RELEVANCY SCORE 84.4

Hi I recently bought an Ideapad Y700-14isk. The model is 80NU000WUS. I am having issues with the battery. Since the first day the battery life has been very poor. While using windows 10 power saving settings, and also graphics options set to power save, I am only able to get 1.5-2 hours when running minimal programs and no games. I just use chrome to study but the battery life is incredibly poor. Has anyone else been having issues with the 14" version? I was wondering if the battery is upgradeable to a higher capacity, and where I could possibly buy one from. I understand its a gaming laptop but 2 hours on a full charge while studying power point slides in the chrome browser is just too poor for me. Please let me know if any of you have this issue, and if there is a way to buy a higher capacity battery. Any input helps. Thanks in advance.  I spoke to tech support twice and both times they seemed very clueless. Not helpful at all. 

Read other answers
RELEVANCY SCORE 80.4

Hey, recently my laptop has been having some issues with crashing and failing to boot. The crashing: Typically happens shortly after the computer wakes up out of sleep mode. Everything will freeze and I'll get a blue screen with a QR code telling me that windows stopped working and to use the QR code to get more information. The QR code takes me to a generic help database though and doesn't seem to offer any solutions. The computer then restarts itself, occasionally, this will lead into the next problem. Failing to boot: This will happen sometimes following the previous problem, though it will also sometimes happen if I start the computer after shutting it off. One of two things might happen: 1) Black screen with white text saying that it failed to find the boot media. Typically, if I power off the laptop and turn it back on, this will correct itself, but it's still annoying. 2) While the computer is booting, I'll be stuck watching that "loading circle" animation forever. It continually "loads" but it never boots up. This is corrected the same way, simply turning the computer off and on, but is far less reliable and will likely have to put up with several restarts over a bit of time to get things going again. There doesn't seem to be any trigger for either of these problems other than time and chance. I've run several virus scans with Avast and Windows Defender and nothing's come up. I heard that heat may be an issue but my laptop has never felt ... Read more

Read other answers
RELEVANCY SCORE 79.2

i bought new Ideapad 300,it keeps freezing while using anything office, web, apps. most often while using office apps.  I have to press the power bottun to turn off the laptop, power on to get it operating again.i did reset and formated the device installed the windows again but no luck the same problem appeared, i think its hardware problem. your advice please.

A:IdeaPad 300 14ISK keep freezing

Hi SSO,
 
Welcome to the Lenovo community!
 
Does the freezing issue occur even if you restart in Safe Mode?
 
Also, Run a few tests from this link -
http://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools
 
You should try Storage test, memory test, motherboard test, CPU test. Post results and let?s review.
 
Hope this helps.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Read other 1 answers
RELEVANCY SCORE 77.6

My lenovo note book recently bought from Jarir Book Store Saudi Arabia Yanbu city had problem auto shutdown and graphics driver it was just 3 days i bought,i gave to them sent for repair fault bad sectors hard disc replaced,ttill now its function is faulty now message displaydriver fault coming repeatedly,i am not sure aabout lenovo quality assurance this time.Thanks

Read other answers
RELEVANCY SCORE 76.8

 i want to ask, for lenovo product ideapad 320 14isk, does it have 2 so dim or not

Read other answers
RELEVANCY SCORE 76.8

Good day everyone.I encountered a problem with my laptop yesterday. When I restarted my laptop, it showed me this:   Running startup repair always says "Startup Repair couldn't repair your PC". I have no idea what to do with this. My important files are in here, so it would be great if anyone could help me. 

Read other answers
RELEVANCY SCORE 76.8

Good day everyone,I encountered a Blue Screen of Death on my laptop. It happens when I play League of Legends, and it does not occur at browsing or playing other games. Here's the Blue Screen:I think the SynTP.sys is linked to Synaptics Pointing Device, the touchpad.I have the latest drivers for my touchpad, yet another blue screen appears when I play LoL, and the same error is shown.Any ideas on how to fix this? Any help is highly appreciated.

Read other answers
RELEVANCY SCORE 76

Hey there, Both hinges of my Ideapad 300-14ISK are now broken after 6 months of light use. The right one started to freeze after less than 2 months from the purchase date. It has resulted in breaking the LCD cover as a result as I opened or closed the lid. About a month later, the left hinge did the same. I can't open or close the lid at all now. I am now looking for a replacement for those hinges since I gave up on trying to resolve this with the support team although it is still in the warranty (however I bought it from outside the US. They're claiming that's why they can't help me). The Lenovo website has 2 parts for the hinges for this model but I can't understand the difference between them. First one is "5H50K14044 - HINGE L+R LIMR L300-14IBR" while the second one is "5H50K14032 - HINGE L+R L300-14IBR". I can't figure out the difference between both parts. The only difference in the name is the "LIMR" word in the description of the first one. Does anyone understand what the difference between both parts is? Thanks! 

Read other answers
RELEVANCY SCORE 76

Hello,  I've got a problem with my newly bougt Lenovo Ideapad 500 14ISK. It randomly displays signs of shutting off/overheating. The screen turns black (not off but just like its not receiving signal) an de audio stops working. Only solution is to force shut off the laptop and restart.  I bought the new laptop two monts ago. Of those two months i'vo only had the chance to work on it for a few weeks due to this problem. I've read the forums when the first problems started acting up.  I've installen the new intel drivers, did a bios update, did a full system sofware and hardware check, and obviously found no problems. After giving up and returning it to the store, they said it should be a hardware issue, if the laptop just radomly shutts of (like overheating). It took them three weeks to send my laptop back.  Once i got it back, i read the reppair report, and guess what? they didn't found any hardware issues, so they installed a clean version of windows and did a bios update. After working on it for an hour in the universities library the laptop turned black again.  So if anyone can give me some advice that would be greatly appreciated, since the repair man of Lenovo also don't understand my problem.  Some info;doesnt matter if battery power or net power.Doesnt matter which programs i am using, it will juust randomly shut off. I did the intel upgrades listed on Lenovo's forums and the latest ones, still the same p... Read more

Read other answers
RELEVANCY SCORE 76

 Hello, I just bought this laptop last week. My past laptop's Function keys work just by pressing them, but on this one when I press it, it does a certain function. For example if I press F1, it mutes the sound instead. I tried to press F1 with FN key to actually use F1. But it didn't work. 

Read other answers
RELEVANCY SCORE 76

hola a todos....Hace 1 dia mi lenovo empezo a reiniciarse al conectar el cargador.....abre el cmd y ejecuta una directiva que no alcanzo a ver bien.....despues de eso ejecuta el shutdown -r -t 0 y se reinicia.... y asi esta reiniciandose cada minuto hasta que desconecto el cargador... alguna sugerencia.... o solucion.... PD: mi garantia aun esta activa....tiene como 20 dias que la compre.

Read other answers
RELEVANCY SCORE 76

New ideapad 500S-14ISK with Windows 10 keeps getting abrupt blackscreens, so I've to turn it off and on again.Anyone with the same problem or solving idea? 

Read other answers
RELEVANCY SCORE 76

I recently bought a Lenovo Ideapd 300 14ISK. I noticed when I got home(in a quiet room) that there is some consistent noise coming from the harddrive. I know its not from the fan because I know the sound that the fan makes. I dont know if it is normal because other laptops dont have the same noise. I need help on this one becuase it is getting frustrating and it makes studying using the laptop hard due to the noise that it makes. Any help on this concern is very much appreciated

Read other answers
RELEVANCY SCORE 76

I have Lenovo Ideapad 500S-14ISK i5 Processor, planning to replace the original RAM 4GB Ramaxel 12800 with Kingston HyperX Impact 8GB DDR3L 1600 MHz or HyperX Impact 8GB DDR3L 1866 MHzCan i replace between this 2 RAM in my notebook?Really appreciate your feedbackThanks

Read other answers
RELEVANCY SCORE 76

I've read that the RAM on my laptop can only run 2133Mhz speed. But can I install 2400Mhz RAM? will it be compatible? It doesn't matter if the RAM speed is decreased to 2133Mhz, what I worry about is the BSOD. Warm regards,Andre

Read other answers
RELEVANCY SCORE 76

Hi All, I just brought a Lenovo laptop few months ago and after some system update, my touchpad is not working. Tried various ways (Tried pressing on (FN+F6)) but none of it works. Please help me!!

Read other answers
RELEVANCY SCORE 75.2

Hi,I'm stuck trying to connect 2 external monitors to my Lenovo ideapad 320-14ISK (S/N: PF0TTV33). I've got 1 monitor connected through hdmi, that 1 is working. But my laptop isn't detecting the second one which I have connected with a Satechi adapter to my usb-c poort.I've read that it isn't possible to connect a monitor on this Lenovo laptop through an usb-c poort and even that it isn't possible to connect 2 monitors to this laptop at all!Can someone help me or tell me if this is true?Thanks for your help in advance

Read other answers
RELEVANCY SCORE 75.2

When I plug in the computer the charging sign blinks and then it stops and shows "charging" however, the percentage isn't going up, it stuck at 59 %. If I plug out then the percentage goes down. 

Read other answers
RELEVANCY SCORE 75.2

Hi there, do you know the solution for this?

A:Screen flickers, Lenovo Ideapad 500s-14ISK

Hi Lruth,
 
Welcome to Lenovo Community!
 
We are sorry to hear that display is flickering in your Lenovo idea pad 500s-141SK.
 
Please do confirm which operating system is running on your laptop.
 
Check in BIOS if issue persists.
 
Confirm if flickering happens when you are closing and opening the lid.
 
Best Regards,
Poojitha.
--------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Read other 5 answers
RELEVANCY SCORE 73.6

Good day everyone,I just recently bought a new laptop which is a lenovo ideapad 110-14isk. When I booted it up, I noticed that it can't respond quickly so I opened task manager and saw that disk usage is always at 100%. Due to this, even shutting down takes a long time and seldom I force it to shut down because it is very unresponsive. I observed the laptop for a few days and found out that windows update was slowing it. I disabled the Windows Update Service, and when I rebooted it, the disk usage is at normal levels. So my question is, how can I update my laptop? and is there any way to use Windows Update without the laptop lagging? Hope you can help me. Thanks in advance.

Read other answers
RELEVANCY SCORE 72

I am experiencing strange mouse pointer behaviour after my laptop has been running for a while and a program is working in the background. The mouse pointer is displayed in a very low resolution, while jumping up to another part of the screen. So usually, the mouse cursor looks like this:  But when the problem occurs, it looks like this (and jumps up to another part of the screen):  As mentioned, the problem only occurs after my laptop has been running for a while (this may take a day, but sometimes only an hour) but when it does, it keeps occuring untill I restart. This has been happening since I bought the system about two months ago. System: Lenovo ideapad 510S14ISKOperating system: Windows 10 I already tried:- updating my drivers (using Lenovo Companion)- reinstalling windows (while keeping my files)- uninstalling Lenovo System Interface Foundation as recommended here- unchecking the box "enhance pointer precision", also as recommended here The problem occurs both with my external mouse plugged in and plugged off. Any ideas what might be causing this problem? 

A:Strange mouse pointer behaviour when working in background - Lenovo Ideapad 510S 14ISK

Maybe related to this issue, maybe not: I also noticed a strange resolution in a few other places. For example, in the image below you can see that the text in the left box is displayed much sharper than that in the right box.  This occurs also after my laptop has just restarted and is of course much less anoying. Nonetheless, I thought it would be interesting to mention as the two issues might be related.

Read other 1 answers
RELEVANCY SCORE 72

I have the same problem as listed here:https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Strange-mouse-pointer-behaviour-when-wo... I have tried the various solutions suggested here^, including the one that is considered to have "solved" the problem: downloading the new drivers. However, when I do this, it installs but I am left with an error message saying "Target drivers not found".Why will these mouse drivers not install on my laptop? Thanks!

Read other answers
RELEVANCY SCORE 72
RELEVANCY SCORE 72

Hello, 
 
I'm hoping this is the right section for my problems,
Moderator comment: Moved it for you.
 
I decided to invest in a new laptop as my other one had fallen on the ground, and lately for the past two month's all I've been having with it was troubles. Ther first problem I had was with the external microphone I used (Blue Yeti) It wouldn't detect or something and eventually made my speakers and microphone stop working all together. With no clue on how to fix it I ended up factory resetting my product. Everything's been fine with this problem, but if you have a fix to it if it arrises again then that'd be helpful.
 
Just yesterday I had a problem with my laptop where I was using it and the screen suddenly went black, I restarted it and the LENOVO loading screen came up only to have it stuck on the screen with a loading symbol and my curser. I contacted a live agent who told me to factory reset my laptop which brings me onto what happens when I do that below;
 
I have also had a problem where It would update from windows 8.1 to windows 10 & "Windows Explorer" would continue to crash and refresh every second thus making the laptop un-useable in this state unless I open a program through "Task Manager". Due to this problem I had to factory reset my laptop about five times as I cannot resolve it and it continues to arrise if I set a background to my laptop - I have tried everything, from updating drivers to much more and have yet to find a fix t... Read more

Read other answers
RELEVANCY SCORE 71.6

Hey everyone, My Intel HD graphics 520 driver continuously crashes and basically shuts down my computer. The power button/keys are still on, but I just get a black screen (with some light behind it), as if it is in sleep mode, and I cannot wake up my computer anymore. The only solution then is to just force it off by holding the power button and restart it. I feel it happens at random, but it seems to occur more often when I'm playing a video or something (although that may just be a coincidence). I've had this problem for a long time and have tried several times to reinstall or update the driver. Because I got so fed up with it I just disabled the driver and used the NVIDIA Geforce 920M driver, which works sort of fine with the only big disadvantages that I can't increase or reduce the brightness of my screen anymore and can't run certain programs/games properly. So, therefore, I'm still looking for a solution.  Can anybody help me out? 

Read other answers
RELEVANCY SCORE 71.2

Hi, I am going to buy a used Lenovo IdeaPad Y700 15.6". The modelnr is 80NV00JWMX It has the following spesifications: Intel Core i5-6300HQ, Nvidia GTX 960M 2GB, 8 GB DDR4 RAM, 1 TB HDD (maybe a 8 GB flash drive). I have never owned a Lenovo, just several other brands. Will it be possible to upgrade this model with a SSD, and still have the 1 TB HDD? I am thinking of a M.2 Solid State Drive.  I am going to pick up the Lenovo later today. I just wanted to clarify this before I am picking it up.   

Read other answers
RELEVANCY SCORE 71.2

I recently bought a Lenovo Ideapad Y700 and I was wondering 3 things. The first is many sockets do the RAM and the SSD have? Also, am I able to have a SSD and a Hardrive together? The second thing is what is the max RAM and storage the laptop can have? Lastly, will upgrading the RAM and SSD void my warranty? Thank you to anyone who can help.

A:Upgrading RAM and SSD on Lenovo Ideapad Y700

LeoncitoP wrote:I recently bought a Lenovo Ideapad Y700 and I was wondering 3 things. The first is many sockets do the RAM and the SSD have? Also, am I able to have a SSD and a Hardrive together? The second thing is what is the max RAM and storage the laptop can have? Lastly, will upgrading the RAM and SSD void my warranty?The "Hardware Maintenance Manual" (HMM) contains the specifications of your laptop (plus other information).  You can download it from the Lenovo web site.  Scroll to the bottom of this page and click "Manuals" in the "Support" column. I have an Ideapad 700-15ISK (not a Y700-15ISK), but I think that the answers to your questions are: (1) Two RAM sockets.  My 700 also has two RAM sockets, and the maximum RAM supported is 32 GB, but the Y700 might have a maximum of only 16 GB.  Look in the HMM to find out. (2) One M.2 SSD socket.  Note: not all brands and models of SSD are supported; you have to purchase an SSD that is on the list of supported SSDs (if you buy something else, there is no guarantee that it will work in the Y700).  Look in the HMM to see what SSD models are supported. (3) You can use an M.2 SSD with the HDD.  Alternatively, you could remove the HDD and replace it with a 2.5 inch SATA SSD. (4) I think (not sure) that the RAM, SSD, and HDD are regarded as "user replaceable parts", so you can change them without voiding your warranty.  But it needs someone from Lenovo to confirm... Read more

Read other 1 answers
RELEVANCY SCORE 71.2

i want to reset my harddrive and make it to 500G insteed of 100G without having a cd

Read other answers
RELEVANCY SCORE 71.2

Does anyone have any problem on playing Blade and Soul with Ideapad Y700 (Intel Core i5-6300HQ, 8GB, 1TB HDD + 128GB SSD, NVIDIA GeForce GTX 960M, Windows 10)? I do not much problem playing other games (Tera, Aion, NFS, and etc) on this laptop but this is the only game that I have trouble playing. I personally, do like this laptop and it is value gaming laptop, so I should not expect much from it. But it runs other games perfectly... I tried changing the Nvidia 3d setting to high performance but I still get low FPS (30~40), even with the lowest setting.  Is this laptop not capable of playing this game or what is the problem? If you have any solution, please share with me.

Read other answers
RELEVANCY SCORE 71.2

Hey all!I bought a Lenovo Ideapad Y700 15ISK Laptop  (touch version) exactly a month ago through a seller, since I live in Pakistan & as far I know Lenovo doesn't officially function here. Other details: Windows 10; core i7; 16gb; 512gb memory. About a week ago i clicked on the wrong link and got a terrible virus because of which i had to reformat my hard drive by reloading my Windows 10 (through that full/all disk reset option). What that resulted in was a simple windows 10 (without the preloaded software which I kinda want back), and a heck of a lot of problems. Firstly, is there any way to get back that preloaded software? I've tried searching everywhere but can't really find it; found the nvidia and reltek stuff but that's it. Secondly, the black screen of death; this was something that happened to me the very first time i opened the laptop, and the second time after i reloaded it. It hasn't happened since, but was wondering if there's a way to fix without physically doing anything to the laptop. Thirdly, ever since I've reloaded windows, the on-screen indicators for caps lock and num lock do not show up, and I really want those because i'm still adjusting to this keyboard. I've tried looking for it here on the forum, but all the instructions are for windows 7 or maybe 8, nothing for windows 10 (the instructions for windows 7 can't apply to windows 10 because the options aren't the same). ALSO, the on screen indicator for when i turn off the t... Read more

Read other answers
RELEVANCY SCORE 71.2

hello , i would like to know the type of the ssd that is in this laptophttp://shop.lenovo.com/us/en/laptops/ideapad/y700-series/y700-15-inch/?sb=:000001C9:0001643E: the manufacturer speed and all the details.thx

Read other answers
RELEVANCY SCORE 71.2

Hey all!I bought a Lenovo Ideapad Y700 15ISK Laptop  (touch version) exactly a month ago through a seller, since I live in Pakistan & as far I know Lenovo doesn't officially function here. Other details: Windows 10; core i7; 16gb; 512gb memory. About a week ago i clicked on the wrong link and got a terrible virus because of which i had to reformat my hard drive by reloading my Windows 10 (through that full/all disk reset option). What that resulted in was a simple windows 10 (without the preloaded software which I kinda want back), and a heck of a lot of problems. Firstly, is there any way to get back that preloaded software? I've tried searching everywhere but can't really find it; found the nvidia and reltek stuff but that's it. Secondly, the black screen of death; this was something that happened to me the very first time i opened the laptop, and the second time after i reloaded it. It hasn't happened since, but was wondering if there's a way to fix without physically doing anything to the laptop. Thirdly, ever since I've reloaded windows, the on-screen indicators for caps lock and num lock do not show up, and I really want those because i'm still adjusting to this keyboard. I've tried looking for it here on the forum, but all the instructions are for windows 7 or maybe 8, nothing for windows 10 (the instructions for windows 7 can't apply to windows 10 because the options aren't the same). ALSO, the on screen indicator for when i turn off the t... Read more

A:Lenovo Ideapad Y700 Problems:

explore your support page here:http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15...Download Lenovo utility, which will solve some issue. Item thirdly.http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15... 

Read other 1 answers
RELEVANCY SCORE 71.2

Hello, I have lenovo ideapad y700 17isk and I just bought LG 4K 27UD58 monitor ( http://www.lg.com/pa_en/monitors/lg-27UD58 ). I connected the monitor to the laptop using HDMI 2.0 cable. I should get 3840x2160 resolution on 60hz but it is only 30hz. Can you help me, what i need to do in order to get the LG working at 4k-60hz? Thank you a lot. RegardsHristo

Read other answers
RELEVANCY SCORE 71.2

Hello, I have pets in the house and I just bought the laptop about a month ago. I was using it then I decided to clean it from outside because it got fingerprints all over it. When I flipped the laptop I was surprised by the huge amounts of pet hair piling up on the fan. It never crossed my mind that this would happen. I want to know if the fan is supported by a dust filter mesh? And is it possible that the hair got through to the components inside? Should I haved checked and cleaned from the inside? Thanks in advance,Mohamed

Read other answers
RELEVANCY SCORE 71.2

i want to reset my harddrive and make it to 500G insteed of 100G without having a cd

Read other answers