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laptop restarts everytime after sleep mode

Q: laptop restarts everytime after sleep mode

hi, since a few days ago i have this weird problem, my latpop Y50-70 restarts everytime it enters sleep mode and I want to wake it up.I have windows 10 installed and I've uptated all the drivers.any solutions?

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RELEVANCY SCORE 200
Preferred Solution: laptop restarts everytime after sleep mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 79.6

When I place the laptop in sleep mode (regardless of method of doing so), it restarts after coming out from sleep mode. Any sugestions for how to correct this would be appreciated.

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RELEVANCY SCORE 78.8

Hello.

After upgrading from windows 8 to windows 10, the laptop wont wake up correctly and just restart.

I have an Asus Q551LN

* Upgraded the latest drivers of everything, including the intel hd graphics, the same with the nvidia integrated ones and then downgraded.
* I did a clean install of my OS.
* Checked and settled many options in the power management, recommended from other users/forums/etc.
* Disabled and Enabled again the Intel Management Engine
* Flashed new BIOS firmware.

Nothing worked for me.

If someone can help me clarify the problem, I would be very grateful.

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RELEVANCY SCORE 72

My PC has been acting VERY weird lately. BSOD left and right, being slow, etc.
Just about every time I go into sleep mode I get the BSOD. Here are a few dump files form the last time and past times.

Attachment 126021

Attachment 126022

A:Crash everytime I go in Sleep mode

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION Usual causes: System service, Device driver, graphics driver, ?memory



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64

Code:

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Yet%20Another%20BSOD[1].zip\Windows_NT6_BSOD_jcgriff2\122310-38875-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03401000 PsLoadedModuleList = 0xfffff800`0363ee50
Debug session time: Thu Dec 23 10:24:44.689 2010 (GMT-5)
System Uptime: 0 days 0:40:03.733
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
************... Read more

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RELEVANCY SCORE 70.4

Hi there
My PC has been driving me crazy. I was having trouble with one of my HDs, so i removed it from the system and made a fresh install of Windows 7 Home Premium X64. Now it is even worst, before i had the same errors on the old system but at least it would enter sleep state correctly most of the times. Now i have again this "Custom Error" ntoskrnl.exe (nt+0x824DA)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8009B6AB60, 0xFFFFF80000BA2740)
But the PC will stay on and i have to shut it down on the Power button every Morning.
I checked the Crashdumps but cannot find the cause, maybe some of you will help me out.
Thank you

A:BSOD 0x1000009F everytime PC enters sleep Mode

Hello Picas and welcome to SF

Please have a look at Stop error when you put a computer that is running Windows 7 or Windows Server 2008 R2 to sleep or into hibernation, or when you restart the computer: "0x9F"
If you need any help on that, post back.

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RELEVANCY SCORE 69.6

Hello all, could someone have a look at my dmp files. Although windbg points in the direction of PCI.SYS causing the stop errors, my knowlegde is far from sufficient to take the next step. When the laptop goes into sleep or hibernation mode, it crashes. Pretty consistent. Problem was introduced after an huge automatic update but this is something I realesed myself later. Thank you!

A:BSOD pci.sys error everytime after sleep mode Lenovo T420

Welcome

The BSoD seems to be caused by the older drivers of your Intel(R) Wireless WiFi Link Adapter driver


Code:
0: kd> !irp fffffa800bc8b630
Irp is active with 4 stacks 2 is current (= 0xfffffa800bc8b748)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800a2ce050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
\Driver\NETwNs64
Args: 00015500 00000000 00000005 00000003
[ 16, 2] 0 e1 fffffa800a027c70 00000000 fffff800038c8200-fffffa800b348ab0 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00015500 00000000 00000005 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800b348ab0

Args: 00000000 00000000 00000000 00000000
0: kd> lmvm NETwNs64
start end module name
fffff880`05cdc000 fffff880`0655e000 NETwNs64 T (no symbols)
Loaded symbol image file: NETwNs64.sys
Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
Image name: NETwNs64.sys
Timestamp: Mon May 02 03:33:01 2011 (4DBDD18D)
CheckSum: 0083E... Read more

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RELEVANCY SCORE 68.8

Hii guys, my laptop restarts everytime I boot it. It restarts once or twice then it works fine for as long as I keep it on. Its happening every single time.

Following are the errors from the event log.

Faulting application name: HCMSoundChanger.exe, version: 1.6.0.0, time stamp: 0x4806aa2b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000005
Fault offset: 0x0002fc47
Faulting process id: 0x112c
Faulting application start time: 0x01cac41c202a348d
Faulting application path: C:\Program Files\TOSHIBA\HDMICtrlMan\HCMSoundChanger.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 609b8831-300f-11df-ba26-82d479083810
Next one was:

Faulting application name: AluSchedulerSvc.exe, version: 3.4.1.234, time stamp: 0x47bdf26a
Faulting module name: AluSchedulerSvc.exe, version: 3.4.1.234, time stamp: 0x47bdf26a
Exception code: 0xc0000005
Fault offset: 0x000083f6
Faulting process id: 0xe64
Faulting application start time: 0x01cac41c4ddc5620
Faulting application path: C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
Faulting module path: C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
Report Id: ee046313-3010-11df-ba26-82d479083810

Next :

Faulting application name: HCMSoundChanger.exe, version: 1.6.0.0, time stamp: 0x4806aa2b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000005
Fault offset: 0x0002fc47
Faulting process id: 0x112c
Faulting ap... Read more

A:Laptop restarts everytime I boot it.

Have you experienced these problems from the start of the upgrade?

Did you upgrade over the existing Vista install or did you perform a clean install?

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RELEVANCY SCORE 68

Hi everyone! I am writing because my laptop keeps restarting randomly after I turn on it's ability to connect wirelessly to the internet. It gives me a one-second BSOD which I can't read because that's when it turns off and restarts! I'd post the error message if I could read it. I have run VirusScan twice now (came back with nothing) and SpyDocter and Adaware and am really at my wits end. I have a three year old Toshiba Tecra M2V and am using XP. If anyone knows anything about this, please let me know! I would greatly appreciate it!

A:My Laptop Restarts everytime it connects to the internet!

Start > right click on My Computer > Properties > Advanced tab > Startup and Recovery Settings

Uncheck Automatically Restart

Click Apply and then OK

Now when you receive a blue screen the computer will pause on it and you will have to reboot manually.

The 'Blue Screen of Death' (or BSOD) is refered to by Microsoft as a Stop Message. They can occur for many reasons. In order to diagnose it's cause we need as much info as you can give about the stop message. Please write it down and post it back here the next time it happens. In particular, it helps to have the somewhat cryptic series of numbers about half way down the blue screen that have this sort of format:

0x0000008E (Followed by four other sets of numbers in parenthesis.)
It is also helpful to know the answers to these questions:What are you doing when this happens (are you on line, starting the computer, etc).
Does it always happen at the same time?
Is it always the same message, or is it a different set of numbers each time?
Have you added any hardware or software lately?
Are you experiencing any other buggy behavior from this computer (such as it runs slower than it used to, etc)?

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RELEVANCY SCORE 66

Occasionally during Sleep Mode, the laptop restarts for unknown reasons. But I just noticed that it has restarted when I log in.I'm not sure whether this is caused by background updates of Windows 10, because I don't see a screen with updating or anything. AFAIK, the random restarts happened when the laptop ran on battery mode, but maybe that happens by accident.I already configured in Energy Manager that the hard disk never gets turned off, but that apparently doesn't work. What suggestions do you have to solve this random restart issue, without disabling sleep mode after X minutes?

A:Yoga 910 sometimes restarts during sleep mode

Windows will not update while in sleep mode, since your system is effectively turned off, so that is not the issue. Normally when you system is in sleep mode for a while, it eventually goes into hibernation (writes the data from memory to the hard drive) and shuts off.   This is to preserve the battery, and to prevent data loss should the battery die. The data is written to a hidden file on the root of the C:\ drive called hiberfil.sys, which is usually pretty large, about 6GB or so, and sometimes that file gets corrupted, and cannot be read when you try to resume, and thus the laptop reboot since it has no saved state from which to resume.     To fix that problem, you need to disable hibernation, and then re-enable it by following the steps below.. Disable/re-enable hibernationRight Click on Start and select Command Prompt (Admin)In the Command Prompt (Admin) window, type:  powercfg.exe /h offIt will take a minute or so for the command prompt to return as it deletes the existing hiberfil.sys fileOnce the prompt returns, type: powercfg.exe /h onThe prompt should almost immediately return, and the new hiberfil.sys file has been created.Close the Command Prompt (Admin) window Hope that helps. Cheers,

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RELEVANCY SCORE 66

I have a Surface Pro 3 running W8.1 with all updates installed. When I wake the computer from sleep mode, all my open programs are closed and the computer has restarted. In looking at system event logs it indicates that a Kernel-Power issue occurred and the system has restarted. I know of two others in my office that have similar problems. Thanks for you help.

A:SP3 Restarts randomly when in sleep mode.

What do you have in common with the other 2 systems? I'd especially look at wifi enabled programs.

Looks to me like a networking problem, most likely with something related to the wifi.
Please run Driver Verifier according to these instructions: Driver Verifier Settings
I suspect that something is interfering with the wifi, but it hasn't left any traces in the memory dumps.

Be sure that you have ALL available Windows Updates for this system.

Analysis:
The following is for informational purposes only.

Code:
**************************Wed Mar 18 14:00:15.208 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-7375-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
System Uptime:0 days 2:55:00.802
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :pci.sys
BugCheck 9F, {3, ffffe00101f9b060, fffff80218221960, ffffe001019ae270}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00101f9b060, Physical Device Object of the stack
Arg3: fffff80218221960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001019ae270, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_wificlass_IMAGE_pci.sys
CPUID: ... Read more

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RELEVANCY SCORE 66

On windows 8.1 updates up to date as of a couple of weeks ago.

Sometimes when it's time for the computer to shut down and sleep on the auto timer it clicks off and resets instead of sleeping.

Only started happening the past week or so.

Any ideas?

A:Computer restarts instead of going into sleep mode

Try Restoring to an older date, prior to this starting to happen.

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RELEVANCY SCORE 66

Hi,
I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?
Thanks.

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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RELEVANCY SCORE 66

hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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RELEVANCY SCORE 65.6

Hello everyone!

I cant seem to troubleshoot this anymore because I only use Bluescreenview and Whocrashed i really dont know how to open the dump files so i can analyze and try to get the culprit. This has been going for months now I have already changed my anti virus and adjust most settings related to this issue. I hope someone helps me with this, its getting out of hand already.

Thank you so much!!!

A:BSOD error everytime I sleep or Hibernate the laptop

Hi computerpod123,

Welcome to the 7forums.

Please re-run the tool and upload the zip file, there are many files missing.

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RELEVANCY SCORE 65.2

My computer has been little weird lately. When I'm doing almost nothing, and computer is basically under 0% stress ( reading FB for example ) it's okay, but soon as I start some program, and the computer goes under stress ( fans start to go faster ) it kind of 'freezes' for sec, then continues.

This hasn't really bothered me so much until today.

I Was playing League of Legends and the game ( match ) was loading. My fans were running very lightly, even thought it was loading ( I have putted the fan speeds to slowest from Asrock autotuner about 3 months ago, not a one problem has occurred until recently this weirdness ). Anyway the moment when the match was about to start, first my fans went crazy, then the screen went black, fans slowed down, and it said " computer going to sleep " or something. Then few seconds later it shutdown and restarted. This same thing happen'd 2-3 times in row, when I was trying to get back to the game. Now I'm here writing this and running a virus check. It seems like it doesn't crash until I open up some heavy program.

Anyways, I got some Minidumps. I'm hoping you could analyze them and check if you can find any reason for this.

My specs are in my profile.

Thanks in advance !

- BenQ

A:Computer goes into sleep mode, then immediately restarts.

I can't read rar. It does sound like a overheating problem. Use a program like this.
Open Hardware Monitor - CNET Download.com

Remove the over clock and see if you still have the same problem.

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RELEVANCY SCORE 65.2

After a recent clean install on a new SSD connected with ESATA rear port(and powered by a usb adapter),
ive been having this problem.

I'm running Windows 7 64 bit Professional w/ SP1
Keep in mind this computer has no internet so the only update ive installed was SP1 standalone installer. No updates past SP1....I've looked into the hotfixes and none of them seem like they would fix this specific problem.....

I leave the computer overnight

I hit the mouse or keyboard to wake the pc up.

Everything seems normal, The login screen comes up and it says locked. I type password.

As soon as i click to open a program or anything. Windows freezes and Restarts within 10 seconds. ( restart cycle, 1. Bios Splash screen 2. esata connected drives are shown 3.Resuming Windows 4. Login screen - locked)

I've noticed that instead of "Starting Windows" is says "Resuming Windows" while it restarts.

I've tested to see if a document stays open after restart and it does. So realistically the sleep is working.

It's not a major problem. It's just been annoying me for awhile. My old install did not restart itself after resuming from sleep.

I can say one thing, it's not the bios ( i did some research on the settings)
The bios is set to S3 (suspend -to - ram)
Power Settings are
Allow hybrid sleep (on)
usb selective suspend (enabled)
hibernate (off)
turn off hard disk after (20 mins)
require a password on wakeup (yes)
allow wake timers (enabled)
put the computer to sleep ... Read more

A:Windows 7 64 bit restarts after resuming from sleep mode

Very odd. Do the event logs reveal anything?

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RELEVANCY SCORE 65.2

Hello all,

I would just like to start off by saying that this is my first post. So, thank you in advance for taking the time to read this.

As the title suggests, I am having issues waking my computer. I have read through numerous threads with this same problem, but none of them seem to be having the same issues as I'm having.

Upon trying to wake my computer from sleep mode (forced sleep mode), it will either freeze and has to be reset or it has already reset itself and is sitting on the start up screen where it says something like, "Continue with previous Windows session," or "Reset and start a new Windows session."

If I choose "Continue with Previous Session" it says, "Loading Windows," but before it gets to the username welcome screen it freezes and has a blinking hyphen in the top left corner of the screen. When this happens I need to reset my computer yet again and choose the "Reset and start a new session" option.

Any ideas what might be happening? I have updated my drivers and checked my ram with Windows Memory Utility.

Oh, and just today I was testing Sleep Mode. I put the monitor to sleep but couldn't wake it back up either. I could hear the computer running but the display would not turn on. So yet again, I had to reset the computer. Not sure if this was a coincidence or if it is related (which I'm thinking it is).

Now just some FYI's:

I can only use forced sleep mode because from day 1 of building t... Read more

A:Windows 7 Restarts from Forced Sleep Mode

Do you still need assistance with this issue?

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RELEVANCY SCORE 64.8

Hello
Here are the details of my machine:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2999 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1308 Mb
Hard Drives: C: Total - 295242 MB, Free - 10655 MB;
Motherboard: Acer, JV50
Antivirus: AVG Anti-Virus Free Edition 2013, Updated and Enabled

I am not very technical so do not understand a lot of the comments on here I'm afraid. My laptop for a while now has not been able to go into sleep mode. Everytime I close the lid it reboots itself and comes back up with the black screen you get when it has crashed. Also I cannot turn it off. As soon as I try and turn it off it again restarts itself as if it has crashed. The laptop is permanently whirring away as it is never able to turn off unless we remove the power and let the battery drain, which is a bit extreme.

Please can you help as this is driving me mad!
 

A:Acer Laptop on Vista keeps rebooting everytime it goes into sleep/shutdown!!

try a cmos reset
 

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RELEVANCY SCORE 64.4

Hello this is my first post and I'll try to describe the issue best I can

Specs:
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: CORSAIR VENGANCE 2X 2gig 1600mhz ddr3 2 X 4gig 1600mhz ddr3 1.50v = 12gig of Ram
Video Card: Powercolor Radeon HD6950
Operating System: Windows 7 Ultimate 64-bit
Motherboard: Asus P8P67 R3 Socket 1155 USB 3.0 Bluetooth 8 Channel Audio ATX Motherboard
Power : Antec TruePower New 650W Modular PSU
The Issue started to happen after adding more Ram (extra 8 gig of ram on top of 4) and Replacing Fried GPU (ASUS HD 6850 )
all at the same Time)
so what happens? when I turn on the PC it switches off after 3 seconds (blank screen) I repeat the process 1-3 times (for some reason its random. Rarely it switches on straight away)
like 1 in 10 I'll get message that that over clocking failed on top of that (everything is on stock settings) mostly after sleep mode

after all of that to proceeds to boot and everything works fine. it does not stop me in normally using the machine but its definitely annoying and I would like to fix it since I'm not planing on reinstalling system from scratch anytime soon
 

A:Solved: constant restarts reqired after sleep mode

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RELEVANCY SCORE 64.4

I have WinXP and my computer restarts or enters sleep mode (if sleep mode: computer can not be 'woken' from sleep) with out warning every 15 mins.

Also when it restarts it comes up with 'Windows Has Recovered from a serious error' with some files that are effected...

I have been told it could be the RAM...

Any Help?
 

A:XP - Windows restarts or enters sleep mode without warning

Hello Adam. It appears to be a Power Management issue in Windows XP. In that case, you might find the following article useful.

Configure Windows XP power management

Hope that helps.

-- Goku
 

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RELEVANCY SCORE 64.4

Whenever I put the screen down for the night, or after classes, when I open it up again, it informs me of an automatic restart due to a problem it has encountered with files in the Minidump folder and a Local sysdata.xml file. I have attached the file.

A:BSOD after sleep mode. Constant restarts after hibernate.

Please check to ensure that you have ALL available Windows Updates. It may take several trips to get them all.

Please uninstall the MotionInJoy program and physically remove the controller from your system (it's blamed in 2 of the memory dumps).
The xusb21.sys driver that dates from 2009 is known to cause BSOD's in some Windows systems. Unfortunately, there is no update available for this driver - so the only "solution" is to get another later-model controller (with the xusb22.sys driver).

Please uninstall the Paragon Software Group Apple Partition Map Driver as it is blamed in 2 of the memory dumps.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:
**************************Tue May 13 02:46:54.447 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051314-14406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
System Uptime:0 days 7:23:45.189
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :ntkrnlmp.exe ( nt!KiSwapContext+76 )
BugCheck 9F, {4, 12c, fffffa8010d554c0, fffff880009f4810}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting... Read more

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RELEVANCY SCORE 64.4

Hello All,  I really hope someone can help me with my issue as i have tried calling HP support but i keep getting bounced around which is really disgusting. I have an Elitebook 9480m which i recently purchased. I noticed when i put the laptop to sleep it works fine BUT when i try to wake it up, it automatically reboots which is annoying. I need help on this.  Thanks 

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RELEVANCY SCORE 64.4

Hello and sorry for the intrusion or any inconvenience.

I am running a "Windows XP home edition version 2002" Intel(R) Pentium(R) 4CPU 2.80GHz, 2.00GB of RAM

The problem persists after a while on the computer. My computer restarts, and/or freezes and sometimes when I try to restart my computer screen acts as if it is in sleep mode and never turns on, only after a while that I have my computer off does it start normally. Only recently have I had this problem where my anti-virus doesn't want to start up. Also when I tried to run a "GMER Rootkit Scan" my computer automatically restarted itself, so I can't do one.

I have a windows XP installation disk, would you recommend me to send my computer to a fix shop?

_________________________________________________________________

DDS (Ver_09-12-01.01) - NTFSx86
Run by Brian at 11:46:39.64 on Tue 01/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.829 [GMT -8:00]

AV: PC Tools AntiVirus 6.0.0.19 *On-access scanning enabled* (Updated) {832E7172-E406-4bb2-8B19-6D29F2C93A98}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spool... Read more

A:Windows XP (restarts,freezes, screen in sleep mode)

Hi,

Please do the following:


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it ... Read more

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RELEVANCY SCORE 63.2

Hi! I am new to the forum but I hope that you will help me with my BSOD problem.
Last week I got the first BSOD when I was working and testing VB/macros in Excel, and the laptop (Asus U46S SSD) restarted itself afterwards. The same thing happened this week, but now as it was when coming out of sleep mode the bluescreen came.
From the instructions on how to post the BSOD threads, these are the info files:
Attachment 230449
I apologize that the text in the files are in Norwegian, but I did not manage to change the installed OS language.

Thank you for this lifesaving forum.
Best regards,
Vega

A:BSOD d1 when coming out of sleep mode, + possibl excel. Lapt restarts.

Welcome aboard, Vega.

► Your webcam is somehow behind the crashes.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8800ac0cf2c, 2, 8, fffff8800ac0cf2c}

Probably caused by : usbvideo.sys ( usbvideo+4f2c )

Followup: MachineOwner
---------
You may either use any third party program to run the cam, or How to Reinstall Usbvideo.Sys | eHow.com is some instructions to reinstall it.

► Another thing is your nvidia display driver.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009874a20, fffff8000454b4d8, fffffa8007685cf0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error... Read more

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RELEVANCY SCORE 61.6

Hi there. Can't figure out why my HP laptop restarts when woken up from sleep. Under Windows 7, it worked fine. But not with Windows 8. I have played with all the settings in power configuration. Have changed from having a screensaver to none. Makes no difference. All my drivers are up to date. I do not have HP power management installed. Windows takes care of my power management. And still, it won't resume correctly. Thanks in advance for your tips.

A:Laptop Restarts after sleep

Hello gallicbear,

I had the same issue on my desktop. Using the tutorial below to add AHCI Link Power Management - HIPM/DIPM to my power plan settings, and setting it to HIPM+DIPM for both "On battery" and "Plugged in" solved this for me.

Hopefully it will for you as well.

AHCI Link Power Management - Enable HIPM and DIPM - Windows 7 Help Forums

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RELEVANCY SCORE 61.2

The Dell Laptop inspiron 15 AMD A10 processor 16GB RAM.
Ive been dealing with this issue for months and been on multiple forums with absolutely no solution.
The computer always sleeps on the first lid close, clicking start menu sleep button, and power button, AS IT SHOULD.
But when I open the laptop the 2nd time, I use it for whatever i need, and then I close the lid, or press power button, or click sleep in start menu, the whole computer does a restart.
So here is what happens if I wasnt clear ( 1st attempt to sleep works, 2nd attempt to sleep restarts, next sleep works, then the next sleep restarts, etc etc etc) **On each 2nd attempt to sleep, the fan and hardrive never turn off it just instantly restarts without pause**

This is a new laptop.

My dumpfile says something about a kernel power error each time the computer restarts on the 2nd sleep attempt, but all the support has ignored that for some reason. I will be more than happy to supply a link to my dumpfile if someone would like to have a look at it.
Solutions Ive already tried:
I updated all drivers
repaired windows 10 with .ISO
set powerplan to sleep on lid close and vice versa
set powerplan to never sleep and vice versa
set powerplan to never turn off hardrive and vice versa
set powerplan to never hibernate or hybrid and vice versa
No wake timers in powerplan
No devices are waking up the laptop including wireless internet and display
I turned off fast startup in powerplan
I Made a new custom powerplan with all t... Read more

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RELEVANCY SCORE 61.2

The Dell Laptop inspiron 15 AMD A10 processor 16GB RAM.
Ive been dealing with this issue for months and been on multiple forums with absolutely no solution.
The computer always sleeps on the first lid close, clicking start menu sleep button, and power button, AS IT SHOULD.
But when I open the laptop the 2nd time, I use it for whatever i need, and then I close the lid, or press power button, or click sleep in start menu, the whole computer does a restart.
So here is what happens if I wasnt clear ( 1st attempt to sleep works, 2nd attempt to sleep restarts, next sleep works, then the next sleep restarts, etc etc etc) **On each 2nd attempt to sleep, the fan and hardrive never turn off it just instantly restarts without pause**

This is a new laptop.

My dumpfile says something about a kernel power error each time the computer restarts on the 2nd sleep attempt, but all the support has ignored that for some reason. I will be more than happy to supply a link to my dumpfile if someone would like to have a look at it.
Solutions Ive already tried:
I updated all drivers
repaired windows 10 with .ISO
set powerplan to sleep on lid close and vice versa
set powerplan to never sleep and vice versa
set powerplan to never turn off hardrive and vice versa
set powerplan to never hibernate or hybrid and vice versa
No wake timers in powerplan
No devices are waking up the laptop including wireless internet and display
I turned off fast startup in powerplan
Made a new custom powerplan with all the... Read more

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RELEVANCY SCORE 60.4

This has been a problem for the last couple of months.
If i 1. close the lid or 2. go to the so called "start" menu and hit sleep, about half the time I listen and hear that my laptop has restarted itself. If i keep the lid open and watch, it clearly restarts, and sometimes it brings me to that screen that says, windows has not started properly and it gives me the option to run normally or change to safe mode. i can run normally and everything is fine.
PLEASE do not tell me to go to power options because VISTA FAILS is not an option and my power options are just fine and do not have to do with this. I would like an intelligent answer. Thanks.

A:My Laptop restarts instead of goib to sleep 50% of the time.

darn it, i posted in the wrong topic, sorry, i just woke up to a NOT ASLEEP computer. hopefully I can still get some help.

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RELEVANCY SCORE 60.4

Hi all, My t450s restarts instead of waking from sleep when it's been left in sleep for a prolonged period. It has happened multiple times and I cannot figure out what the issue is. It seems to only happen when the laptop is not plugged in to AC. That is, it always boots fine when it's waking while it's plugged in. What gives? How can I fix this? Cheers,

A:T450s laptop restarts instead of waking from sleep

Hi,
 
You're sure it's cold booting and not resuming from hibernation?
 
Have you checked you sleep settings to make sure it's not set to hibernate after a set time when on battery?  That's how I have mine set:  sleep and if that goes on for an extended time, hibernate.
 
Z.

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RELEVANCY SCORE 60.4

Hi,

I have HCL ICON 1015 laptop, I have brand new HDD installed and just installed Windows 7.

My problem is when I shutdown my laptop every thing looks fine i.e. logging off, shutting down. But after couple of minutes the rotating wheel in front of "SHUTTING DOWN" stops rotating, power LED stays on and fan also stays on. HDD stops blinking.

My laptop is 3 years old and power LED is no longer as bright as it used be.

Thanks for you time and consideration.

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RELEVANCY SCORE 60.4

Hello everyone. So since a few days my laptop has been acting strangely. Every time my laptop goes to sleep or I close the lid it restarts when I press a key or open the lid again. I have no idea what is triggering this. I tried resetting my laptop, but every time I do so my laptop restarts about half way through. I have looked at several settings like at the power options but nothing has worked so far. The way laptop restarts is different too. The ASUS logo appears twice and it takes a lot longer to restart than normal. I have an ASUS N551JB running Windows 10. I don't know what to do now, I have looked at several forums but nothing has worked so far. If anyone could help that would be great!
 

A:Laptop restarts every time it wakes up from sleep

What do you mean by "Resetting may laptop"?

Did this machine come with Windows 10 or was it upgraded to it?
 

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RELEVANCY SCORE 60.4

This is a strange issue that started happening to me a few weeks ago. On my laptop, I put the computer to sleep, then close the lid. To wake it up, I just open the lid. Recently, about 1/4 of the time I wake up my computer, the lock screen does not appear, but instead it seems that my computer crashes then restarts. I don't have any USB devices plugged into my laptop, just the power cord. Does anyone know how to fix this?

A:Laptop crashes/restarts when waking up from sleep

Does anyone have any ideas? This is frustrating.

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RELEVANCY SCORE 59.6

Hi,

I've just installed Windows 8 Pro 64bit edition on my Dell XPS L502X, overall the system runs ok but today i notice strange long restarts after waking up from sleep mode / hibernate and then it when back to the logon screen. Windows then will display a memory dump error.

Please help, could this be a driver issue?

A:Laptop restarts after sleep / hibernate in Windows 8 Pro 64bit

anyone? please help..

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RELEVANCY SCORE 57.6

Hi all,

I have a HP Pavillion dv4 (Core 2 Duo 2.1Ghz, 4GB RAM, 320GB HDD, Vista Home Prem. SP1) that's having an odd problem. When I start up normally, after I get to the desktop (approx. 1 minute after starting up) the computer automatically reboots. I've tried multiple times and the same result happens. I also made sure "Automatically restart" under "System Failure" is unchecked. I don't get any sort of error message.

Now, if I start up into safe mode, it works fine. I haven't had a problem with it and it hasn't shut off. It's been up for a few hours now. There isn't a lot of extra software installed on this laptop because it's relatively new. It has Norton Internet Security and Microsoft Office.

Does anyone have an idea how to remedy this problem?

Thanks guys!

Christian
 

A:Laptop Automatically Restarts Except When In Safe Mode

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RELEVANCY SCORE 56.8

Iv had my hp laptop for 2-3 years now, its got windows 10, and just a few weeks ago it started going into sleep mode randomly and then i'd have to wait for it before i could turn it back on. Sleep and hibernation is both disabled on my laptop, and it cant
be overheating because it will happen sometimes even though my laptop has been of for a few days. I'll be on my laptop for say 15 minutes and then it will go off, but if i then turn it back on, it wont last 15 seconds before going off again! usually i have
to leave it a couple of weeks before i can actually use it again. I thought it might have been because of the amount of files and applications i had on my laptop but i deleted most of them and it keeps happening. I'd like to avoid reinstalling windows and
loosing all my work.
Im not sure if it could be related or not, but something happened to the charging port of my laptop and now even when its plugged in the charge doesnt go up, but it doesnt go down either, so i have to keep it on constant charge. Also, if you put any slight
kind of pressure around the keyboard/bottom of the laptop, then it will shut down completely and restart.
I do have insurance on my laptop and could just take it back to the store but i'd prefer not to be without it for the weeks it'd take to fix it. 
Thanks to anyone that can help

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RELEVANCY SCORE 56.8

Hi, for a long whle now I have noticed that my laptop just goes inot sleep/hibernation mode even when I am actively using it !! All of the battery / power setting are set that it does not do this until 3 hours of inactivity.  I contacted HP under warranty and was advised that the BIOS needing updating, which  they did on line for me at the time.  It still does it and is really awkward at times.  What suggestions can anyone offer please?

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RELEVANCY SCORE 56.8

my laptop goes in to sleep mode every 5 seconds it doesen't matter if i am taking a brake for a second how can i correct this so i can keep the laptop on for as long as i need it for without it going in to sleep mode
 

A:laptop goes in to sleep mode

Hi

5 seconds ?? sure that's not an exageration?

Anyway go into power options in control panel, have a look in there, there are some options about sleep mode and hibernation, oh and go into the BIOS theres some settings (usually) along the same lines...

Regards
 

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RELEVANCY SCORE 56.8

Hi ,
I am using xps 15 and I am facing this issue . My laptop keeps going into sleep mode . I have even changed the power settings and have put sleep option to ?never ? but it goes into sleep mode intermittently while i am using it . Kindly help me resolve the issue

A:Laptop keeps going to sleep mode

Please list exact Dell model number and version of windows. Ex; Dell XPS 9560 windows 10
If you don't know, type msinfo32 onto the search box and then stroll down to System Model.

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RELEVANCY SCORE 56.8

Hello EightForums, I'm new here so please be easy on me :P
Alright so I installed Windows 8 the other day (a clean install from ISO and a legitimate copy). Everything has been running very well with the exception of one thing. When I close the lid of my laptop it goes into hibernation mode rather than sleep, I had no problem with this in Windows 7 and have tried to change it in the power options. I have tried setting them to default settings, this is basically a clean install so I don't think anything is preventing it from going to sleep. I've googled it, but I cannot find a suitable solution for me.
I really appreciate any help you guys can give me, thanks.

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RELEVANCY SCORE 56.8

Hi - Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. Played around with power settings, etc etc but no love. When I first open the lid, I can hear the computer running, a slight mechanical burp of some sort, then nothing...totally blank screen. I have to hold the power button down to shut it off, then re-boot. A 1st world problem for sure, but kind of irritating. Any suggestions?
Thanks in advance!

A:HP laptop sleep mode

Try shutting it down by
Right click the start button
Then Scroll to Shut down and sign out
Then click >
That will bring up 4 options
Then click SHUT DOWN

That is the way I do it
As the way you seem to do it you are only putting it to sleep

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RELEVANCY SCORE 56.8

I have a Sony Vaio VPCEB32FM Windows 7 Home Premium 64 bit.
I thought all of my problems were gone, but whenever I try put the computer into sleep mode with any button (the power button or from the start circle), it just turns black and won't go into sleep mode. The power button stays green instead of turning orange (sleep mode).
Any help? Could it be a driver problem?
Please don't suggest going into the Vaio Control Center, because that program doesn't work and always crashes.

A:Laptop won't go into sleep mode

I'm currently having the same issue with my 42FM Windows 7 Home Premium 64 bit machine. I also cannot get the Vaio Control Center / Vaio Care to work either. Have you ever found a solution to this?

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RELEVANCY SCORE 56

Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. Once after I have turned my laptop off normally and then turned it back on I got the windows has crashed message. I did not post any Bios as i did not know what program I should use.

A:Laptop crashes on sleep mode

Hi Darf,

Please post your laptop brand name/model, and specs to the best of your knowledge. Since your system crashes, does the laptop get a BSOD? Would it be possible to post the BSOD error?

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RELEVANCY SCORE 56

Laptop does not wake up from sleep when either power button, keyboard buttons or mouse touchpad are pressed. A forced reboot is always required. HDD light off, monitor stays black and battery light and fan still on.

Have had this problem for over a week since downloading and using Advanced SystemCare and Driver Booster. Once the problem occured I uninstalled them but nothing changed. Also there was a few recent windows updates at beginning of March but haven't read anywhere that they are causing similar problems. Have tried the obvious fixes but nothing seems to work. ASSISTANCE MUCH APPRECIATED

SPECS
Asus X555LA
Windows 10 Home
Intel(R) HD Graphics Family
BIOS version date 14/08/14

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RELEVANCY SCORE 56

When I'm idle for several minutes my laptop will go to sleep by itself

power settings are all switched to never (never go to sleep, never dim screen etc)

Screensaver set to none with maximum possible waiting time

battery is full with charger plugged in

thanks

A:Laptop keeps going into sleep mode despite settings

There is a search box at the top right corner of this forum. Type this into it, "Laptop keeps going into sleep mode despite settings" see if any of the results help.

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RELEVANCY SCORE 56

Hello all fellow techies,
I have just done two fresh installs on this SONY VAIO VGN-NS110e laptop and with Windows Vista Premium, but I can not get this laptop to go into safe mode!

When I press Start, and go to the shut down area, the word Sleep is greyed out.
I have installed most of the drivers off the sony website and I can not get it.
When I press the Power button while the computer is on (which usually sends it to safe mode), the computer brings up a screen that says the battery is not working properly and this will not ever go away until I reformat again. I know the battery is working properly there is just a driver or something I am missing.

How do I let this laptop "know" it's a laptop?
I am just trying to update the bios now
 

A:Solved: Laptop won't go into sleep mode!!

I solved this,
It took a couple vista updates in the end, thanks.
 

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RELEVANCY SCORE 56

Hi,
I have a Dell inspiron 15 3000 series, with windows 10 installed on. When it goes to sleep, the laptop automatically shut down. when i press the power button it does not go on instantly. i have to press it several times or long press the power button for it to go on.
please advice
thx

A:laptop shuts down by itself when in sleep mode

Hi,
Thank you for writing to us!
Kindly follow the following steps:
Open Power Options by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Power Options.
 b. On the Select a power plan page, click Change plan settings under the selected plan.
c. On the Change settings for the plan page, click Change advanced power settings.
d. On the Advanced settings tab, expand Power buttons and lid, click on Power button action.
e. Click on Setting, select the option Sleep.f. Click on Ok.
Refer the section ‘Can I change what happens when I click the Power button on my computer’ in the below link:
Turn off a computer: frequently asked questions:http://windows.microsoft.com/en-US/windows-vista/Turn-off-a-computer-frequently-asked-questions
Thanks
Robin

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