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6 month old Dell Laptop - Blue screen of death and browser hijacks

Q: 6 month old Dell Laptop - Blue screen of death and browser hijacks

Greetings all.My relatively new Dell laptop has been infected with browser hijacks on Firefox ( my main browser ) and now, IE. Google Chrome has not been affected. In the last few days, I also have had the dreaded Blue Screen of Death.I have used HiJackThis before on my old PC.I see a few suspicious entries in here, but you're the experts.~~~~~~~~~~~~~~~~~~~~~~~~~~~~Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:52:02 PM, on 05/10/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\DellTPad\Apoint.exeC:\Windows\System32\WLTRAY.EXEC:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\Program Files\BOINC\boinctray.exeC:\Windows\vsnpstd3.exeC:\Program Files\CyberLink\PCM4Everio\EverioService.exeC:\Program Files\IDT\WDM\sttray.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Windows\ehome\ehmsas.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\DellTPad\ApMsgFwd.exeC:\Program Files\DellTPad\HidFind.exeC:\Program Files\DellTPad\Apntex.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Users\Cameron\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Cameron\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Cameron\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Cameron\Documents\Downloads\HijackThis.exeC:\Users\Cameron\AppData\Local\Google\Chrome\Application\chrome.exeC:\Windows\System32\mobsync.exeC:\Windows\system32\DllHost.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/23R1" target="_blank" class="wLink">http://g.msn.com/USCON/23R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/23R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by DellR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exeO4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exeO4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2O4 - HKLM\..\Run: [LoJackForLaptops] C:\Program Files\LFLInstall\InstallManager.exe /d60 /dd1 /bd0O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenterO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\Run: [boinctray] "C:\Program Files\BOINC\boinctray.exe"O4 - HKLM\..\Run: [snpstd3] C:\Windows\vsnpstd3.exeO4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exeO4 - HKCU\..\Run: [boincmgr] "C:\Program Files\BOINC\boincmgr.exe" /a /sO4 - HKCU\..\Run: [Google Update] "C:\Users\Cameron\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exeO4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')O4 - Global Startup: Bluetooth.lnk = ?O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exeO8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htmO8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO13 - Gopher Prefix: O17 - HKLM\System\CCS\Services\Tcpip\..\{F8666F97-534F-4117-8187-3AE0BF69FACA}: NameServer = 67.58.192.10 67.58.192.11O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO20 - AppInit_DLLs: avgrsstx.dllO23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exeO23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exeO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeO23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exeO23 - Service: lxbf_device - - C:\Windows\system32\lxbfcoms.exeO23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exeO23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exeO23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exeO23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exeO23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exeO23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exeO23 - Service: STI Simulator - Unknown owner - C:\Windows\System32\PAStiSvc.exeO23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exeO23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE--End of file - 8983 bytes~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Thanks in advance,Cameron

RELEVANCY SCORE 200
Preferred Solution: 6 month old Dell Laptop - Blue screen of death and browser hijacks

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: 6 month old Dell Laptop - Blue screen of death and browser hijacks

As per the above, it would appear that I have not correctly posted my problem. My apologies for this error.

~~~~~~~~~~~~~~~~~`
DDS (Ver_09-09-29.01) - NTFSx86
Run by Cameron at 0:03:46.96 on 07/10/2009
Internet Explorer: 8.0.6001.18813 BrowserJavaVersion: 1.6.0_15
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.2.1033.18.2006.902 [GMT -4:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\BOINC\boinctray.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Windows\system32\lxbfcoms.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\System32\PAStiSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Cameron\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\System32\svchost.exe -k wdisvc
C:\Users\Cameron\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Cameron\Documents\Downloads\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uWindow Title = Internet Explorer provided by Dell
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [boincmgr] "c:\program files\boinc\boincmgr.exe" /a /s
uRun: [Google Update] "c:\users\cameron\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
mRun: [LoJackForLaptops] c:\program files\lflinstall\InstallManager.exe /d60 /dd1 /bd0
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [boinctray] "c:\program files\boinc\boinctray.exe"
mRun: [snpstd3] c:\windows\vsnpstd3.exe
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
TCP: {F8666F97-534F-4117-8187-3AE0BF69FACA} = 67.58.192.10 67.58.192.11
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-2 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-2 108552]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2009-4-16 81920]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-5-2 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-2 297752]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-4-16 112128]
R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2009-4-16 54784]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2009-4-16 203264]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2009-8-22 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2009-8-22 280096]
S3 btnetBUs;Bluetooth PAN Bus Service;c:\windows\system32\drivers\btnetBus.sys [2008-12-7 30088]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2009-8-22 29736]
S3 PAC207;PC [email protected];c:\windows\system32\drivers\PFC027.SYS [2008-2-13 618112]
S3 PAC7311;Trust Webcam 14839;c:\windows\system32\drivers\PA707UCM.SYS [2005-10-18 154752]

=============== Created Last 30 ================

2009-10-04 02:30 214,232,378 a------- c:\windows\MEMORY.DMP
2009-10-03 23:40 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-10-03 23:40 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-10-03 23:40 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-09-20 08:09 16,088 a------- c:\windows\system32\results.xml
2009-09-20 08:04 920,088 a------- c:\windows\system32\igxpun.exe
2009-09-20 08:04 319,456 a------- c:\windows\system32\difxapi.dll
2009-09-20 08:04 <DIR> --d----- c:\windows\system32\Lang
2009-09-20 08:03 <DIR> --d----- C:\Intel
2009-09-17 08:23 53,248 a------- c:\windows\system32\PAStiSvc.exe
2009-09-10 06:35 <DIR> --d----- c:\programdata\Apple Computer
2009-09-08 07:47 <DIR> --d----- c:\users\cameron\appdata\roaming\AVS4YOU
2009-09-08 07:47 <DIR> --d----- c:\programdata\AVS4YOU
2009-09-08 07:47 <DIR> --d----- c:\progra~2\AVS4YOU
2009-09-08 07:46 <DIR> --d----- c:\program files\common files\AVSMedia
2009-09-08 07:46 1,700,352 a------- c:\windows\system32\GdiPlus.dll
2009-09-08 07:46 487,424 a------- c:\windows\system32\msvcp70.dll
2009-09-08 07:46 24,576 a------- c:\windows\system32\msxml3a.dll
2009-09-08 07:46 <DIR> --d----- c:\program files\AVS4YOU

==================== Find3M ====================

2009-09-20 08:06 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-20 08:06 51,200 a------- c:\windows\inf\infpub.dat
2009-09-20 08:05 143,360 a------- c:\windows\inf\infstor.dat
2009-08-29 03:42 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-08-29 03:42 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-08-28 22:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-28 22:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-28 22:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll
2009-08-28 22:30 542,720 a------- c:\windows\apppatch\AcLayers.dll
2009-08-28 20:27 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-28 20:14 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-14 12:27 904,776 a------- c:\windows\system32\drivers\tcpip.sys
2009-08-14 11:53 17,920 a------- c:\windows\system32\netevent.dll
2009-08-14 09:49 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-08-14 09:49 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-08-14 09:49 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-08-14 09:49 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-08-14 09:49 19,968 a------- c:\windows\system32\ARP.EXE
2009-08-14 09:49 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-08-14 09:49 10,240 a------- c:\windows\system32\finger.exe
2009-08-14 09:48 30,720 a------- c:\windows\system32\drivers\tcpipreg.sys
2009-08-14 09:48 105,984 a------- c:\windows\system32\netiohlp.dll
2009-08-08 02:49 665,600 a------- c:\windows\inf\drvindex.dat
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-21 17:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-21 17:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-21 17:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-21 16:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-07-17 09:54 71,680 a------- c:\windows\system32\atl.dll
2009-07-15 08:40 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-07-15 08:39 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-15 08:39 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-15 08:39 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-12 01:45 262,144 a------- c:\windows\system32\wrap_oal.dll
2009-07-12 01:45 86,016 a------- c:\windows\system32\OpenAL32.dll
2009-07-11 15:01 513,536 a------- c:\windows\system32\wlansvc.dll
2009-07-11 15:01 302,592 a------- c:\windows\system32\wlansec.dll
2009-07-11 15:01 293,376 a------- c:\windows\system32\wlanmsm.dll
2009-07-11 15:01 65,024 a------- c:\windows\system32\wlanapi.dll
2009-07-11 13:03 127,488 a------- c:\windows\system32\L2SecHC.dll
2009-04-24 22:16 2,033 a------- c:\users\cameron\appdata\roaming\install.dat
2008-01-20 22:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-06-13 09:44 245,760 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 0:05:33.16 ===============

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RELEVANCY SCORE 106.8

I am having trouble with malware... experiencing search redirects, pop ups, and application errors. Ran MBAM but it did not remove the threat completely. Also, when trying to run the gmer application it could not finish the scan without crashing (blue screen) or other windows prompt that the application had a fatal error and was closed. I appreciate any assistance. DDS (Ver_10-10-10.03) - NTFSx86 NETWORK Run by Casey at 23:47:42.01 on Sun 10/17/2010Internet Explorer: 7.0.6001.18000Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3030.2452 [GMT -4:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\SYSTEM32\WISPTIS.EXEC:\Program Files\Common Files\microsoft shared\ink\TabTip.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k LocalServiceN... Read more

A:Search Redirects, Browser Hijacks, Blue screen of death

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

msconfig
safebootminimal
activex
drivers32
netsvcs
%SYSTEMDRIVE%\*.exe
/m... Read more

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RELEVANCY SCORE 88.4

Hello everyone, my laptop just bought 2 yrs ago
and started from last year (June 2011), it sometimes blue screen randomly
I thought it was overheating, but I did clean the ventilation fan and refill the grease, it still has blue screen.
Sometime it blue screen while I'm playing LOL(league of legend), but sometimes it blue screen even nothing is running
Please advise, thanks so much!

A:Blue screen of death on a Dell laptop

Hi hkopene019057

My name is Anrick ,I work for the Dell social media and community
You have mentioned that it usually occurs when you are playing a game, so I would suspect the problem to be related to your Video drivers or the video card itself
First thing you can try is updating the Video driver from our support site ( www.support.dell.com) selecting the correct model of the system.

In order to help you better with the issue I would like you to answer to these questions
1. When usually these blue screens occur?
2. Do u get an error code or error message if yes what is the code/message?

The Blue Screen of Death (also known as the BSOD) is a screen that Windows shows you when it shuts down your computer in order to prevent damage to it. It's also known as a STOP error or as a BugCheck Code. It is a hardware error by definition - but this doesn't mean that it's caused by faulty hardware. Viruses, corrupt drivers, and even poorly written programs can cause it.

How to Find BSOD (Blue Screen) Error Messages: follow this link
How To Find Bsod Error Messages

3. What happens after the blue screen, do you have to restart the system, it restarts itself or it comes back up normally?
Anrick
Dell Social Media Responder

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RELEVANCY SCORE 88.4

I have a cheap dell laptop inspiron 15 3531 with windows 10 installed. Last night I got repeated blue screens, there was at least three or four different ones. The two that I managed to write down were; bad system config info and IRQL not less or equal. It said it needed to restart but every time it did it came up with another blue screen and then it restarted a final time and nothing came on the screen at all. I tried to restart it manually, but again nothing on the screen. The power comes on and I can hear the fan but that's it. I did a little research on my phone and it was suggested I take out the battery and power cable and hold down the power button...nothing, I removed the memory and put it back...nothing. I'm guessing a piece of hardware has failed. I have also tried to connect it to a monitor but again nothing. Anyone have any magical ideas? Thanks.
 

A:Dell laptop blue screen of death.

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RELEVANCY SCORE 87.6

My Dell D820 Laptop has the blue screen of death. I can't boot into windows. I can't even use any of the options such as safe mode and networking because it will bring me to the blue screen. Here's what it says: ***Stop: 0x0000007B(0xF79E1524,0xC0000034,0x00000000,0x00000000)Run CHKDSk/F.

What should I do? I think this means that I have a corrupted file on my hard disk drive. I don't think it's necessary for me to reinstall windows xp. I hope not. I didn't create any backup files unfortunately. I would like to try to repair this first. Any suggestions???

A:My Dell D820 Laptop has got the blue screen of death, I need help.

Hi again,Please download ARCDC from Artellos.com.Double click ARCDC.exeFollow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3You will be prompted with a Terms of Use by Microsoft, please accept.You will see a few dos screens flash by, this is normal.Next you will be able to choose to add extra files. Select the Default Files.The last window will allow you to burn the disk using BurnCDCCYour ISO is located on your desktop. Insert the CD you just created into the CD-ROM drive, and then restart the computer.

If your PC is not booting from the CD, you need to change the boot order:
Restart your PC As soon as you get an image, press the Setup key. This is usually F2, or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key. Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change. Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order The tab should now show your current boot order.
If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily. Once the CD-drive is on top of the boot order, navigate... Read more

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RELEVANCY SCORE 87.2

Hi Iīm sorry I canīt post up the specs of my computer straight away, it keeps crashing to the BSOD as soon as it loads up the desktop, I know itīs a 6-month old VAIO VGN-AW4-ZRF, with 2.4Ghz processor and 500GB HD, I paid a lot of money for it but now it seems to be dying on me, which is rough because my computer is my livelihood, Iīm an online teacher.
I tried to solve the problem by restoring a Symantec Ghost image from 12 days ago, as everything else failed to stop the BSODīs. But even this didnīt work. I donīt know whatīs happened, why would it suddenly start doing this? Maybe itīs a virus, yesterday I installed Macromedia Fireworks, and told NOD32 to take no action against the Trojan and 'virus in keygen' warnings, assuming they were just false positives. But howcome a clean Ghost image restore didnīt solve it? This is a first for me, this has always been my īlast resort to solve any problem, and never let me down.
I read that it maybe something in the ī'kernel' whatever that is, I know that my C: Windows drive is preceded by two other tiny partitions, one called īSystem reserveī, i think this is 11GB, and the other is just a few MB in size but i canīt remember what itīs called. (But i think it does say áctiveīwhereas my actual C: drive isnīt active.
After running : System Files Integrity Check and Repair I got : RESULT: FAILED. ERROR CODE = 0 x 490

and different texts come up with the BSOD, like Iastor.sys - An attempt was made t... Read more

A:Blue Screens of Death - On 6-month old Viao laptop.

closing this thread - continue here
http://forums.techguy.org/windows-7/967572-blue-screens-death-6-month.html
 

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RELEVANCY SCORE 87.2

Blue Screens of Death - On 6-month old Viao laptop. Hi Iīm sorry I canīt post up the specs of my computer straight away, it keeps crashing to the BSOD as soon as it loads up the desktop, I know itīs a 6-month old VAIO VGN-AW4-ZRF, with 2.4Ghz processor and 500GB HD, I paid a lot of money for it but now it seems to be dying on me, which is rough because my computer is my livelihood, Iīm an online teacher.
I tried to solve the problem by restoring a Symantec Ghost image from 12 days ago, as everything else failed to stop the BSODīs. But even this didnīt work. I donīt know whatīs happened, why would it suddenly start doing this? Maybe itīs a virus, yesterday I installed Macromedia Fireworks, and told NOD32 to take no action against the Trojan and 'virus in keygen' warnings, assuming they were just false positives. But howcome a clean Ghost image restore didnīt solve it? This is a first for me, this has always been my īlast resort to solve any problem, and never let me down.
I read that it maybe something in the ī'kernel' whatever that is, I know that my C: Windows drive is preceded by two other tiny partitions, one called īSystem reserveī, i think this is 11GB, and the other is just a few MB in size but i canīt remember what itīs called. (But i think it does say áctiveīwhereas my actual C: drive isnīt active.
After running : System Files Integrity Check and Repair I got : RESULT: FAILED. ERROR CODE = 0 x 490

and different texts come up wi... Read more

A:Blue Screens of Death - On 6-month old Viao laptop.

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RELEVANCY SCORE 85.6

Well my friend has a laptop and she randomly started having problems with it one day. I took a look at it and this is what happens:

i press power, it boots up to when it finishes loading 'windows' and then starts some system recovery thing and just goes to the blue screen. o.o
i tried to boot it up in safe mode, didn't work, does the same thing.
i tried to boot it from all the different options there were (debugging, safe mode with network etc etc) and still it goes to blue screen. she doesn't mind reformatting but really needs her files on the HDD.
im pretty sure its some random virus thing but how do u remove it w/o being able to boot into ur actual account ? O.O

specs abt laptop:
Windows Vista OS
Intel Integrated Graphics Media Accelerator X3100
250GB3 configured with a single 5400 RPM SATA hard drive
2008

APPRECIATE THE HELP !
 

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RELEVANCY SCORE 84.8

I have DELL Inspiron Laptop 1720 and it caused a Blue Screen of Death error within first couple of hours. I begugged the error in the two files that I am uploading. The first one says that it is because of some driver error and the second one which was debugged from Memory.dmp of about 300 MegaBytes also says in the middle that it was due to Memory Corruption as well.

Could someone please explain it more clearly to me which file is right and do I still need to check my Memory because the laptop is still brand new.

debuglog.txt has been debugged from mini040808-01.dmp of size 135K from windows\minidump folder.

debuglogmemorydmp.txt has been debugged from \windows\memory.dmp of size 300 MegaBytes.


Both of the \windows\minidump and \windows\memory.dmp belong to the same Blue Screen of Death Error.

The Blue screen of death was very quick and I did not get any chance to note down anything at all thats why I debugged them.

Then again yesterday I got one more Blue Screen of Death Error while restarting Windows and it was " IO System Verification error in HIDCLASS.SYS (WDM DRIVER ERROR 220) (HIDCLASS.SYS + 2484 at 909Af484).

Please help if the Blue Screens of Death belong to software or hardware problems.

Other than those two Blue Screens of Death the system has been working absolutely fantastic and I have not received any other error messages within the Windows Vista ever since I bought it on 08 April 2008.

Do you guys think it is serious issue wit... Read more

A:Brand new Dell Inspiron 1720 Laptop causing Blue Screen of Death

I am attaching the zipped original minidump file. I am still curious to know the reason for that blue screen of death please.

If I can, I will try to get everything out of Dell Australia's Total Satisfaction Policy to avoid any hassles in future with the hardware problems with this laptop.
 

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RELEVANCY SCORE 82.8

Dell Inspiron 1721; Vista; Service Pack 1 regularly updated; AMD Athlon 64X2 Dual Core Processor, 1.9 GHz; 3 GB RAM; 250 GB HDD with 137 GB free space. Using AVG paid subscription with current updates; SuperAntiSpyware paid subscription with current updates; SpywareBlaster, also updated regularly; and Ad-Aware Plus, also updated. SuperAntiSpyware found a trojan last week, but said it fixed it, so that's probably not a problem.

It has been fine until today except that the playback on sound and video that are on the HDD or onlie have been hanging up for some reason that I haven't figured out and a notice every day or so that the network controller has stopped working, but Windows can't fix it - - it always starts up again right away. Today, as music was playing, the computer hung up and began beeping loudly with the music skipping sort of like a bad CD would - - but the music was on the HDD not a CD. Then the blue screen - - and that hung up - - and I had to turn off the unit manually. It has seemed a bit slower today than usual, but that's the only other sign of trouble before the crash.

Any suggestions or advice? The computer is still under warranty, but just thought to check if it might be something simple I could fix before calling Dell and shipping it off. The only thing different today is that I installed itunes and Quicktime yesterday. Nothing else has changed recently. Before going to sleep, I am going to uninstall itunes and delete the hundreds of music files... Read more

A:Blue Screen on 9 month old Dell

I believe that you are still infected and I would post in the Am I infected? forumhttp://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

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RELEVANCY SCORE 78.4

Dell Inspiron 1721; Vista; Service Pack 1 regularly updated; AMD Athlon 64X2 Dual Core Processor, 1.9 GHz; 3 GB RAM; 250 GB HDD with 137 GB free space. Using AVG paid subscription with current updates; SuperAntiSpyware paid subscription with current updates; SpywareBlaster, also updated regularly; and Ad-Aware Plus, also updated. SuperAntiSpyware found a trojan last week (Trojan.Dropper/Gen), but said it fixed it.

It has been fine until yesterday - except that the playback on sound and video that are on the HDD or online have been hanging up for some reason that I haven't figured out; and there's a notice popping up every day or so that the network controller has stopped working, but Windows can't fix it - - but then it always starts up again right away. I think I may need a new driver, but haven't been able to find one for it.

It has seemed a bit slower the past couple of days, but that's the only other sign of trouble before the crash. The only thing different is that I installed iTunes and Quicktime day before yesterday and then uninstalled iTunes last night. Nothing else has changed recently.

Yesterday, as music was playing, the computer hung up and began beeping loudly with the music skipping sort of like a bad CD would - - but the music was on the HDD not a CD. Then the blue screen - - and that hung up - - and I had to turn off the unit manually. It was a kernel data inpage error, whatever that means. Since then, the machine seems a bit off it&... Read more

A:9 month old Dell kernel data inpage error blue screen crash

We can take a look with malwarebytes.Hi and welcome to BleepingComputer In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.If prompted with a legal dialog, accept the warning.Click and then on "Advanced Mode"
You may be presented with a warning dialog. If so, press Click on Click on Uncheck this checkbox:
Close/Exit Spybot Search and DestroyIf teatimer was already off proced with this nextPlease download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Mak... Read more

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RELEVANCY SCORE 77.2

Hello everybody, I have recently purchased a new laptop and its started getting blue screen errors. As its so new I wondering whether or not it is a hardware error which makes the laptop useless long term or whether I have installed something on it which is causing it.

Here is a copy of the crash report, I would appreciate some help as I have no idea where to start.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: FFFFF880061EB805
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880058A738D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062812-27300-01.dmp
C:\Users\Phil\AppData\Local\Temp\WER-60075-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt


Thanks for any potential help,

Smurphus

A:New laptop less than a month old blue screen errors: BCCode: d1.

It appears to be driver related (software, not hardware). We can tell you more if you please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with the crash reports for analysis. We'll be able to give you some troubleshooting steps once we do the analysis.

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RELEVANCY SCORE 75.2

Hi all,

I have a Dell XPS 630, and have been getting the dreaded blue screen of death since last november!
I have been ignoring it but it is now getitng on my nerves!


Can someone decode these minidumps for me? I have attached the last three i have had.

Thanks in advance!

A:Blue Screen Of Death for my Dell XPS 630

Someone will get to the minidumps (I'm signing off shortly). Please follow the instructions in this post to provide more information: http://www.techsupportforum.com/1871981-post2.html

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RELEVANCY SCORE 74.4

I've only been having this recently, I thought this was a Video problem because it normally happens when my card is rendering a lot, I bought a new card and it still crashed and gave blue screen of death, Next I tried upgrading ram because my Usage is always 100%, Upgraded from 1gig to 3gig, I must say I feel the difference but I still end up with the blue screen, I thought oh crap, the only thing I haven't tried is buying a new Hard Drive which I'm going to be doing soon(I need the space) and the processor, Well since I have a dell 5150 they programmed there bios to reject new processors, The only way I can is to find a flashed version and try that but I can't find any. I mostly suspect its my Processor because its only 2.80 single core and I am a heavy application user and gamer. Maybe someone could explain my problem and maybe find a solution. If I need to do any processor tests ect let me know.

A:Dell 5150 - Blue Screen Of Death

Step 1 seems that it would be...take a look in Event Viewer for details of errors that might relate.What is the Event Viewer, and Should I Care - Ask Leo! - http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm Post details (by double-clicking on that error in Event Viewer) and that should provide more pertinent info to go on.Louis

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RELEVANCY SCORE 74.4

Help Please...

My Dell Desktop has a BSOD with a stop error that won't respond to a Chdsk /p or Chdsk /r....it just keeps returning the BSOD.

Am I screwed?

Is there any way I can repair this OS install without losing my data on the hard drive...

It's my wife's PC and she is going to KILL me when she gets home!

-b
 

A:BLUE SCREEN OF DEATH on Dell Desktop!

I have repaired and cleaned two Dell systems in the past three days. Both had XP home edition on it. One actually returned the blue screen of death twice on me due to memory issues, but...the error returned (once the error was sent to M$)stated that it was in fact a back door Trojan. The other one was a fake BSOD created by a malicious advertiser that wanted me to purchase their spyware removal program to basically...in essence, remove their installed virus.

Either way, my guess is that you have one of those two issues. There seems to be a major influx of this particular virus/Trojan download package either activating itself here lately, or just coming down the pipeline.

With the first computer, I found a .dll file by the name of: ati3d2a.dll (NOTE: the typical ATI driver is actually named: ati3d2.dll or ati3d2ag.dll) which could not be deleted no matter what I tried. It replicated itself only if AVG moved it into the vault and the registry value could NOT be delted nor permissions changed regardless of method. Safe Mode, CMD.....didn't matter.

I would also check to see if you have a replication file going on that names itself alpha or numerical as well. The second computer had a file that started out with the letter "b" and then progressed in increased increments such as: b100.exe b101.exe, b102exe and so on and so forth.

It was tied to a BHO (browser help object) and even though the value was deleted and removed, another program would continue churning t... Read more

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RELEVANCY SCORE 74.4

Hi, I've never posted on these forums but I am hoping someone can help. I bought a Dell Laptop and have, seemingly at random, gotten the Blue Screen when I start up my computer. I cannot find any pattern for this happening. I have gotten this screen almost as soon as I bought the computer. It sometimes reboots without a problem, but most times, I have to try Windows's System Restore and other troubleshooting tools several times before it reboots again. Sometimes this process can take me a couple of hours.
I decided to reformat my computer, and after a few days the same problem occurs. The computer works fine when on, but I am now afraid to turn it off since I might get the Blue Screen again and I don't know if I'll be able to reboot it successfully again (or lose all my data otherwise).
On reading previous threads, I saw that similar problems were more easily solved if the minidump files were provided, so I am attaching them hoping they will provide more insight. Thanks for your help!!
 

A:Solved: Blue Screen of Death, Nearly New Dell

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RELEVANCY SCORE 74.4

My Dell computer was working pretty well for a while, then while on youtube I kept getting messages saying I was getting viruses, so I tried removing them. Eventually they stopped, but my computer went to the blue screen.

Now I'm getting the usual message to check everything, like disk space and bis updates. The Technical Information I'm getting at the bottom of the message is


*** STOP: 0x0000007E (0xc0000005,0x89f42bf9,0xa7ff7ab4,0xa7ff77b0)

Any help would be greatly appreciated :)

A:Blue Screen of Death (Dell Desktop)

Please follow these instructions to assure you receive the proper assistance needed.

http://www.techsupportforum.com/f217/blue-screen-of-death-bsod-posting-instructions-452654.html

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RELEVANCY SCORE 74.4

Loving it, Here's the story.

Laptop working fine, little bit slow here and there. AVG had always slowed my computer down with its uploads every time I turn on the computer, and since I already had the latest AdAware program I thought, hey lets uninstall.

During its removal it had an error, something to do with a file or folder or something (cannot remember) being corrupted/screwed and could not complete the process. I then gave up on the idea, tried to go online and it froze, I had to turn it off by holding down the on button. That was the last time I could use my laptop.

Now, when I turn on the computer, it will not start in any mode, safe mode included. It starts the Windows loading screen then jumps to a blue screen (yep, that devilish blue screen).

Error code: UNMOUNTABLE_BOOT_VOLUME
***STOP: 0x000000ED (0x86585900, 0xc000009c, 0x00000000, 0x00000000)

When I start in safe mode, the very last line of programs or whatever to show up before it cuts to the blue screen is avgisshx.sys. I find it interesting seeing it was AVG that was the last program that I altered.

Now please don't say do a search, I have already spent at least three hours searching and this is my last resort. From what I have found I need to get a Windows XP Home Edition repair/restore/fix CD (not sure what version, all I can find is copyright 2004 on the windows sticker). Flop it in the CD drive and let it do its thing. So where can I obtain it? I have access to a XP Home Edition computer so i... Read more

A:Dell D620/XP Blue Screen Of Death

Quote:




UNMOUNTABLE_BOOT_VOLUME.....avgisshx.sys




The avgisshx.sys file is indeed from AVG. And the unmountable boot volume means that the boot file has become corrupted or the HDD has failed.
Boot off of the Windows Disc Or download the Recovery Console ISO. Burn it to CD with IMGBurn Boot off of the CD and get to the Recovery Console. Here type chkdsk /R and press enter. Disk Check Outside Windows (Windows XP) The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Seatools, or WD DataLifeGuardin my signature and burn the image to a CD using IMGBurn also in my signature and boot off of the newly created CD and run the Quick and Advanced tests on the HDD to test the integrity of the drive.

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RELEVANCY SCORE 74

Hi,

Running windows vista home basic, 32 bit.. I recently was infected with antivirus system 2011,and about 10 other rogues.... used Malwarebytes and seems to have removed them all. Computer IS in some better shape but am still having major redirect issues on google, blue screen of death occasionally..stalls an some locking up of programs, and constant error of windows host process has stopped working....which removed my wallpaper and vista color scheme! Please HELP

THANKS SO MUCH
Here is the DDS log file and Gmer and attach, attachments
 ark.txt   19.97KB
  1 downloads

 Attach.txt   3.92KB
  1 downloads

THANKS!
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Mary at 18:32:25.11 on Wed 03/30/2011
Internet Explorer: 7.0.6000.16982 BrowserJavaVersion: 1.6.0_22
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
mDefault_Page_URL = hxxp://en.us.acer.yahoo.com
uInternet Settings,ProxyOverride = <local>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {453BACFB-A054-453B-9740-A450324ABEA0} - No File
BHO: {D4027C7F-154A-4066-A1AD... Read more

A:Browser hijack/redirects/blue screen of death..

HiPlease do the following:Download Combofix from either of the links below. You must rename it to iexplore before saving it. Save it to your desktop. Change the save as file type to "all files"**Note: In the event you already have Combofix, delete it, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**If you are using Firefox, make sure that your download settings are as follows:
Tools->Options->Main tabSet to "Always ask me where to Save the files". Link 1 Link 2-----------------------------------------------------------Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

-----------------------------------------------------------
NOTE: If ComboFix asks to install the Recovery Console, please ALLOW it to do so.

-----------------------------------------------------------Double click on the renamed ComboFix.exe & follow the prompts. When finished, it will produce a report for you. Please post the C:\ComboFix.txt so we can continue cleaning the system.----... Read more

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RELEVANCY SCORE 73.6

I'm trying to help a friend with his Dell Latitude D410 Win xp pro. I'm a rank amateur, but know enough to get myself in trouble...
     This notebook has no cd/dvd drive or floppy drive, just usb. When you power it on, goes past the DELL splash screen then comes up to 'windows did not start successfully", blah, blah blah, and gives me the choices of safe mode, with networking, with command prompt, last known good config. or start windows normally = tried them all and it keeps coming up to the BLUE SCREEN OF DEATH "0x0000007B (0xF8895528,0xc0000034,0x00000000,0x00000000).. I even swapped in a known good hard drive and came up to the same BLUE SCREEN OF DEATH.  I removed the D410 original hard drive and tried hooking it into my main Dell Studio XPS wind 7 computer to try to access the file system = it did not "see" the drive. I then hook it into a good running Dell D610 Win xp laptop, it took a good number of minutes for the drive to show up, but I couldn't access it. I did double-check the "known good" hard drive by cabling it to other computers and was able to access with no problem and then returned it to it's rightful place in it's properly running laptop. I did a search for "Create bootable USB drives the easy way" and downloaded  "RUFUS"  http://rufus.akeo.ie/ , but when I plugged in the RUFUS loaded usb, hit F12 to boot menu, chose USB, "invalid or damaged bootable partition" came up.   Any ideas?

A:Dell Latitude d410 - blue screen of death

Do you have all the updates? 
Some BSOD can also be caused by malware/virus infections. 

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RELEVANCY SCORE 73.6

Hi , I was recently given an old-ish laptop free of charge as it doesn't work anymore.

I'd like to get it working but get the following message on a blue screen :

"a problem has been detected and windows has shut down to prevent damage to your computer

UNMOUNTABLE_BOOT_VOLUME

If this is the first time youve seen this error screen restart your computer. If this screen appears again follow these steps:

Check to make sure any new hardware is properly installed.
If this is a new installation , ask your hardware/software manufacturer for any windows updates you might need.

If problems continue , disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components , restart your computer , press F8 to select advanced startup options , and then select safe mode.

Technical information:

***STOP:0X000000ED (0X83963900,0XC000009C,0X00000000,0X00000000)

It is a Dell Inspiron with windows XP , the operating system is on a hard drive partition.
Is there any way to fix this problem or will it require a new hard drive and operating system install ?

I was thinking of trying to boot it from a windows recovery disk and somehow performing a system recovery from there , or am I wasting my time ?

Any help would be very much appreciated.

Thanks in advance , Gary.
 

A:Solved: Dell inspiron blue screen of death !

You have to establish your hardware state...

Try starting into BIOS, the first screen will usually tell you what HD's you have ready.

If you see no drives, very little can be done... However, throw up the model number.. If it was left upgradeable, you may have a chance.

The truth is, you probably got 'suckered.

Hopeing for the best,
 

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RELEVANCY SCORE 73.6

Someone please help me I am so lost and frustrated. My computer just sent to the Blue error screen out of the blue and I can't do anything, I cant start in safe mode, safe mode with networking, safe mode with command prompt or last known good configuration or even start windows normally. I really can't do anything except hit F2 to enter set up but have no idea what to do in there.

The Blue screen error message is as follows...

***STOP: 0x0000007E (0x0000005,0x8A614113,0xA1F6C7B0,0xA1FC4AC)

I can't do anything to get past this screen, please someone help! I have all my original discs that came with my laptop, I don't want to lose all my files but if I have no choice I can deal with that. thank you in advance.
 

A:Dell Inspirion 1525 with Xp has blue screen of Death

Is there no one out there that can help, please I need some help I am lost without my computer. anything anyone can do to help me would be greatly appreciated.
 

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RELEVANCY SCORE 73.6

Twice in the past few months I've gotten the Blue Screen of Death when turning on my 2yr old Dell Inspiron 1525 laptop. Config List Failed, Code was STOP: 0x00000073 (0x00000001, 0xC000017D, 0x00000004, 0xF6BB9BB8). Both times I was able to boot up by pressing the Dell MediaDirect button next to the power button - and everything seemed fine. A couple of months since it last happened now I get the blue screen again. Pressing that other button doesn't help - I still get the blue screen. I've done the F8 thing and tried starting in Safe Mode. When it asks to select an OS, the only choice is Windows XP Embedded, but my laptop has Vista. I tried Startup Repair but it said it could not repair. System Restore failed due to unspecified error. And now I get the Blue Screen in Safe Mode with STOP: 0x0000007B (0xF794C524, 0xC0000034, 0x00000000, 0x00000000)
 

A:Solved: Dell Blue Screen of Death 0x00000073

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RELEVANCY SCORE 73.6

Hi All, I am really in need of some help if possible.

I recently bought a new Dell XPS 16 laptop but seem to be incurring a daily crash or blue screen of death incident which can not be good for me or the laptop!

The blue screen error seems to be something about something called BUGCODE?

I followed some forums who said remove AVG but this didnt work?

Also the laptop just locks up all of a sudden or goes to a black screen and crashed?

Can not get the Task Manager of and have to do a hard reset to get it back up again?

II downloaded the SF Diagnostic Tool and have attached the files, so hoping all the info is there but if you need anything else let me know?

Thanks for any help in advance!

Matthewc

A:HELP_New Dell Laptop_Crashing and Blue Screen of death

Hello,

Please run: Driver Verifier - Enable and Disable

Do you have any USB devices attached? If so, what are they?

When you get more BSODs, please upload a jcgriff2 report, according to these directions: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Mar 12 21:50:16.621 2011 (UTC - 4:00)
System Uptime: 1 days 16:27:50.176
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by : usbhub.sys ( usbhub+12a60 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xFE
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0xFE_usbhub+12a60
SystemProductName = Studio XPS 1645
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 72.8

Was functioning normally, had just been using it, then my cat sat on keyboard for several seconds, immediately new tabs I opened in Google Chrome were incognito only and if tried to open a new website on an already open not incognito screen, that tab also switched to incognito...apparently some setting got changed when cat sat on it.  Cleared cache, closed Google and reopened, the issue continued.  Tried to reboot laptop, but it wouldn't (just nothing happened)....normally I have no problem rebooting. So I did a shut down through the computer's shutdown function (not manually).  It did shut down, but when I booted it back up, it got all the way to where my desktop should appear, then the blue screen:
STOP: c000021a (Fatal System Error).  The Windows logon system process terminated unexpectedly with a status of Oxc0000005 (Ox00000000 Ox00000000) The system has been shut down.
Have tried to boot up about 5 times...every time gets all the way to desktop, then either that same blue screen code or this one:
STOP C0000145 (Application error.  failed to initialize properly Oxc0000142
A ridiculously older laptop I know, just needing it to hold out a bit longer until get get a new one. 
Is there an easy fix?  It runs Windows XP is the other downside.  Thx if anyone can help.

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RELEVANCY SCORE 72.8

I turned on my Dell Inspiron 530 Desktop computer and it was running perfectly normal then it came to the login screen, I logged in to my account. After everything loaded and it showed my desktop and programs the computer blue screened, then shut off. It restarted all the way to the login screen, so I logged in and the same thing happened. Does anyone know what might be wrong with my desktop, is it a virus maybe?
 

A:Dell Inspiron 530 blue screen of death right after startup (desktop)

Possible virus damage to the hard drive files or just a failing hard drive...
 

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RELEVANCY SCORE 72.4

Hi. I use AOL (gasp!) and, as of late, the browser windows of certain sites have been mysteriously disappearing. I tried to use HouseCall, but the site froze up on me. I ran Spybot, and only a few things showed up. I think I've had this problem before, but I honestly have no idea how I fixed it. Not only that, but the computer's been slowing down a lot despite a half-full HD and a recent RAM upgrade.

On an unrelated note, how do I replace a missing/corrupt .DLL? First Paintshop died on me, but now Outlook's kicked the bucket as well! It says that DDraw.ddl is at fault. Any help with this?

Could you please check out my HijackThis log? I'd really appreciate any help you could give me.

Thank you so much. You people are lifesavers. <3

-----------------------

Logfile of HijackThis v1.95.0
Scan saved at 4:07:53 PM, on 5/10/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\ZI... Read more

A:HijackThis log: Mysteriously disappearing browser windows, Blue Screen Of Death...

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RELEVANCY SCORE 72

Hi i am getting the Blue screen error of death while installing Windows in Dell optiplex GX280.................I dont know how to configure from SATA to IDE..Here is my BIOS screen

A:Blue screen error of death while installing Windows in Dell GX280

Follow these steps for Clean Reinstall Windows 7.

If they fail during install then work through these extra steps to Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums

Look through all of the settings choices in BIOS setup for SATA controller to set it at AHCI. But your board may not have it. Is there a newer BIOS update on the Dell Support Downloads webpage for your tag number?

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RELEVANCY SCORE 71.6

my problem has been getting worse over the past few days. I am usually very good at removing this stuff but for some reason this one is giving me trouble. I have run malwarebytes and does not pick up anything. when i go to IE and search on an engine, the results i click on send me to other pages. i cannot get into safe mode, give me the blue screen of death. now other programs are not letting me in, outlook etc... please help!! DDS (Ver_09-12-01.01) - NTFSx86 Run by denhom at 9:37:00.81 on Fri 01/22/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2729 [GMT -5:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\LogMeIn\x86\RaMaint.exeC:\Program Files\LogMeIn\x86\LogMeIn.exeC:\Program Files\LogMeIn\x86\LMIGuardian.exeC:\Program Files\Symantec AntiVirus... Read more

A:Infected with somthing, browser redirecting, cant get into safe mode, blue screen of death

anyone?anyone?===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of th... Read more

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RELEVANCY SCORE 71.6

have uploaded the crash dumps, can anyone help?

thanks

A:Blue Screen of death on mum's laptop

bump

btw its 64 bit windows 7

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RELEVANCY SCORE 71.6

I have this problem with my laptop. It is only a few weeks old. sometimes my laptop turns on, but wont boot up. fans running.. but blank screen. sometimes it boots up fine and works fine. sometimes when viewing videos or media of some kind i get the dreded blue screen of death that pops up and then my pc shutsdown. Anything causing this BSOD?

Laptop system specs:
Intel Pentium M 735 1.7Ghz
256mb Ram
128 intel shared graphics
40GB HDD
AC97 Audio.
 

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RELEVANCY SCORE 71.6

Hi I have a dell xps M1530 and I keep getting the blue screen randomly for no reason. This has been driving me nuts latley. I copied the report that I could copy and paste down below, please help me fix this issue.

Product
Windows

Problem
Shut down unexpectedly

Date
3/9/2011 2:29 PM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini030911-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 50
BCP1: F5C41138
BCP2: 00000000
BCP3: 828732AB
BCP4: 00000002
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 0e23d331-e03e-40a7-a385-790bd7aea101
 

A:Laptop Keeps getting blue screen of death

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RELEVANCY SCORE 71.6

I keep getting this BSOD error. I have reinstalled windows 7 twice now. Run disk check and it came back fine as far as I know...I keep getting this error a few times a day now. My entire laptop just freezes up and then a minute or so later I get this BSOD error. I restart....it starts back up and either the same BSOD comes up right after or it runs ok for a while before I get the same error again. Sometimes it can run for hours until the error comes up, other times it happens right away.

Is it the motherboard? I had to sent my laptop (Asus G53JW) to the Asus repair centre and they had to replace the motherboard. About a month after this, I get this error often like I explained above. I started getting this around March 8th or so. After the first two times it stopped for a while but lately it's EVERYDAY and a few times a day.

http://img228.imageshack.us/img228/4581/img0231hg.jpg

And the crash dump usually fails, I think.

My specs are:
Intel Core i7-740QM, 15.6" HD LED 120Hz, 6GB RAM, 750GB HDD, NVIDIA GeForce GTX 460M 1.5GB

A:Blue Screen of Death - Laptop

  
Quote: Originally Posted by BWpunisher


I keep getting this BSOD error. I have reinstalled windows 7 twice now. Run disk check and it came back fine as far as I know...I keep getting this error a few times a day now. My entire laptop just freezes up and then a minute or so later I get this BSOD error. I restart....it starts back up and either the same BSOD comes up right after or it runs ok for a while before I get the same error again. Sometimes it can run for hours until the error comes up, other times it happens right away.

Is it the motherboard? I had to sent my laptop (Asus G53JW) to the Asus repair centre and they had to replace the motherboard. About a month after this, I get this error often like I explained above. I started getting this around March 8th or so. After the first two times it stopped for a while but lately it's EVERYDAY and a few times a day.

http://img228.imageshack.us/img228/4581/img0231hg.jpg

And the crash dump usually fails, I think.

My specs are:
Intel Core i7-740QM, 15.6" HD LED 120Hz, 6GB RAM, 750GB HDD, NVIDIA GeForce GTX 460M 1.5GB




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) but... Read more

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RELEVANCY SCORE 71.6

Hi All, My laptop about 3 years old Toshiba has been crashing for last 7 days with blue screen death. The issue is when I bring it to a computer store, it works perfectly. I recenlty installed SKYPE and thought this might be the problem But, even after removing the siftware it still keeps crashing.
He reckons that it may be due to a mobile device in my home/area that causing the issue.
I even tried it few street away from where I live and still it keeps crashing.

hs this happened to anyone before? Any advice is much appareciated.

Senani

A:Laptop blue screen death

Hi and welcome to the forum,

Have you checked for driver updates recently?

What does it say on the blue screen?

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RELEVANCY SCORE 71.6

Hello,

my friends laptop is compromised and he is unable to use it without a blue screen appearing. I'm on his laptop at the moment on safe mode. It seems to work fine, but I still get the blue screen even on safemode. Help? Thank you.

- Alex T.

A:Blue Screen of Death on laptop.

Hello,

<Ignore my previous post here>

I'm reporting this in an internal thread for unbootable computers. Someone will be with you soon.

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RELEVANCY SCORE 71.6

A friend wanted me to look at her laptop to find out what's causing the blue screens. As I was using it earlier a blue screen popped up, but it was too fast to read(is there any way to get a screenshot of the screen?). Right now the computer is in safe mode and i'm running a virus scan(i'm not trying to find a virus, just trying to see if it's heating or a memory problem). I think it might be a driver conflict or something. Any ideas or wisdom to try out and see if I can get this working in normal mode?

Thanks
 

A:Blue Screen Of Death On Laptop

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RELEVANCY SCORE 70.8

I'll try to be as clear as possible with the situation. I have an HP laptop that runs Windows XP. Now, whenever I start it after it gets past the windows loading screen the blue screen of death flashes and it restarts. And since it always pops up on start-up there is no way for me to turn off the 'restart on blue screen' option. So I have no way of seeing what the error is. I tried starting it on safe mode and all the other options and the blue screen flashes every time. I figured I would need some sort of OS disk and I found one, though it isn't the official HP one for my laptop (don't know where that is), whenever I try to reboot the entire system using the OS disk the laptop and overheats most of the way into it. My laptop normally can work for a couple of hours before overheating, but with the OS disk, the heat generates too quickly. So is there anything else I can do or am I out of options, I would call customers service, but my warranty is up and I just spent $80 buying a new AC adapter (and yes I know I was ripped off on that). So can anybody help me?
 

A:Blue Screen of Death Issues (HP Laptop)

From the F8 boot menu screen you should be able to turn off "automatically restart", and thus atleast read BSOD parameters.

But frankly this is not likely to be much help if you cannot start in Safe Mode and this is an underlying hardware problem.

With the XP disk that you have, on another computer, you might try creating the bootdisk below and see what you can do with it; it will run as a "virtual" windows. If you still have problems -- you can be certain they are hardware.

http://www.ubcd4win.com/

A puppy linux booter is also good to test hardware with.

http://www.puppylinux.com/
 

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RELEVANCY SCORE 70.8

I have had a similar post before but the difference now is the Blue Screen comes up immediately. I tried to boot in safe mode and the last known good boot and neither works. Any suggestions or help would be appreciated. It sounds like the hard drive is making some odd noise as well.
 

A:Laptop will not boot up/ Blue Screen of death

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RELEVANCY SCORE 70.8

I understand that the system and everything is old, but it's all I've got to work with right now.

I have a Compaq Evo N800C running Windows 2000 Professional.

Everything was working fine, then suddenly Blue screen of death with error "0x0000007B: INACCESSIBLE_BOOT_DEVICE"
I've tried every option in the F8 & F10 setups, everything takes me back to the blue screen. I know I read that this might be a virus. I read a suggestion about taking the drive to another computer to check this - I'm very very very home user basic beginner and I don't know if or how the drive can be removed from the laptop and put into my Dell desktop to check it.

Any and all advice would be greatly appreciated
 

A:Solved: Blue screen of death on laptop

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RELEVANCY SCORE 70.8

i have purchased a brand new laptop with win 7 64 bit pre-installed in it
after two weeks i got this problem of BSOD so i format c drive, but i can't get rid from that. plz help me i am attaching the mini dump files plz go through it

A:blue screen of death in new vaio laptop

All dumps blame athrx.sys, part of your wlan card drivers
Update the drivers: http://partner.atheros.com/Drivers.aspx

This was likely caused by the following module: athrx.sys
Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF8800487B836)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\100210-15444-01.dmp

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RELEVANCY SCORE 70.8

Help! My ASUS X44H laptop w/ windows 7 has the blue screen of death. I have recovery discs from ASUS, but after the screen says "loading windows files" it returns to the blue screen which says
"a problem has been detected and windows shut down, etc...
PAGE_FAULT_IN_NONPAGED_AREA...blah blah blah, and
Technical information:***STOP:0x00000050 (0x87840000,0x00000000,0x8B879B13,0x00000000)
I welcome any ideas!
 

A:Asus laptop blue screen of death!

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RELEVANCY SCORE 70.8

hello,
I'm looking for help with my 2005 acer laptop which won't boot up even in safe mode, I do however get the blue screen of death.
Brief history : I got a new laptop a few months ago so I put the old acer away. I decided to give the old laptop to a family member so I retrieved all my important data from the laptop and reset it to factory settings. This all worked fine and of course it went back to vista OS...once I finished all the updates (this took quite a while) I then updated to windows 7 which i was using before on this laptop, again this was successful.As I continued to install programs I had previously on the laptop (malwarebytes, Panda anti-virus etc.)..everything installed and worked properly so I continued to install windows office...the laptop rebooted several times successfully, until...the blue screen of death appeared..at this time I tried to start in safe mode to no avail...the laptop would try to repair itself and came up with the 'contact the manufacturer' screen...since this is an old laptop that had been running for quite a long time I feared I damaged some hardware...I managed to get to the 'reset to manufacturer settings' default screen by hitting the F key on start up, but it required a password...the default password, apparently in 000000..this did not work and I don't have any other password, so now I'm at a standstill...I have used your expertise before successfully and I hope you can help again...I've attached screen shots of the errors...thanks ... Read more

A:help - acer laptop blue screen of death

See this link on recovering the Acer Recovery Password. You can use a bootable rescue disk like the one here to access the partition and aimdrs.dat file.
 
https://www.winhelp.us/basics-of-data-recovery-cd.html

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Hi,

I have an Asus U50A laptop running Windows 7 (64bit) Home Premium.

For the last 2 months I've been getting a blue screen that does a memory dump then crashes the computer. It doesn't happen every day, about 1x/week. I have already updated the machine and I think I updated all of the drivers, but I could be wrong about that.

I just scanned the computer and the results are attached. Anyone that can provide some analysis and suggestions would be greatly appreciated. I'm close to just getting rid of the computer and starting fresh.

A:Blue Screen of Death on Asus Laptop

Hi,

Try the solution listed here: -

Bluescreen, MpFilter.sys driver - Microsoft Community

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RELEVANCY SCORE 70.8

when i start up my laptop, it gets to the windows XP loading thing, it loads, then a blue screen saying:
'Windows could not start because the following file is missing or corrupt
\WINDOWS\SYSTEM32\CONFIG\SYSTEM'

and to contact my administrator and all that jazz :/

it won't boot up in safe mode or anything either, and it was working fine just last night.

help?
 

A:laptop won't boot - blue screen of death?

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Allright guys, here is my problem, and i hope you guys can help me....

I have a toshiba satellia M40X laptop... Couple of weeks ago, it all of a sudden realy slowed down... The movies were laggin, and surfin the internet was taking forever and everything was slow, so i decided to format it... But even right after the reformatting, the laptop didn't go back to it's regular speed... it's so bad that the flash games online lag, and i've been playin those games since i got the laptop and they never lagged... Anyways i've been trying to fix the slow problem but today i got the blue screen when i was surfing the internet.. it said;

Hardware Malfunction
Call your hardware vendor for support
NMI : Parity check / Memory Parity Check
***The system has halted***

Then i just restarted the computer and kept surfing the internet then i got the screen again, but when i restarted this time, the laptop was makin weird noises and the screen never came up, so i restarted again and it worked...
I did a google search and i ended up finding the windows diagnostics tool, and i'm doing a scan with it right now to see if the ram is damaged... I'll let u guys know what happens with that scan...

Basically i'm a university student and i need to go back to school in a couple of days and i need to fix my laptop for my studies... and i can't buy a new one right now... I'd be so glad if you guys could help me out...

Thanks alot guys...
 

A:Laptop first slowed down then the blue screen of death

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RELEVANCY SCORE 70

I am trying to help a friend fix his laptop and find that I am woefully unprepared to help. The computer boots up to the Dell page and only gives me 2 options: Boot or setup. That is about all it will do. I am running a diagnostics and memory test now. The problem is not the screen unable to work, because it is working and in color too. There is no way to get into safe mode and that means there is now way that I can go back to a date when the computer worked. From the tests I am getting error code 2000-0142. Any suggestions or does this laptop need to visit a pro?
Service tag is G2CBSX1, if that helps.
 

A:Dell laptop grey screen of death

This particular code indicates a hard drive failure. It may be possible to remove the drive, slave it to another PC / laptop, and then see if it's possible to rescue data from it, but oftentimes it's irrecoverable.
 

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