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Lenovo Legion Y520 Keyboard issue

Q: Lenovo Legion Y520 Keyboard issue

Hello, I'm an owner of Y520 that I bought less than a month ago and in the past few days, I have been experiencing a strange keyboard issue. At seemingly random times, several random keys will become completely unresponsive.The keys will work fine all day except for a few minutes here and there. For example, my 'e' 'g' 'h' '8' '9' and 'FN' keys just stopped working for about 3 minutes, now they are obviously working fine again. Sometimes it's for more than a few minutes and can be a nuisance.I've also noticed sometimes holding the key down for a while will fix it. I'm wondering if there's some sort of fix that I can try when this happens so that I don't have to take it to an authorized service center.Furthermore, I've noticed that there are more people having the same issue with the same keys as there are videos about it on Youtube. I bought my laptop in Europe but currently live in Canada so I am a bit worried if it is possible to find an authorized repair center. Thanks for any help.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Legion Y520 Keyboard issue

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RELEVANCY SCORE 110.8

Where can I find information on the keyboard layout, specifically about the "highlighted" keys (w,a,s,d, and \ with red bar, 7 w circled Y)? I'm assuming they have special functions. I couldn't find anything in the manual or searching online. Thanks

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RELEVANCY SCORE 102.8

I have the Legion Y520 -15kbn  Model name 80WK i7 16 gig ram and Nividia 1050ti 4gig gragjhics card. I bought to us VR headset my question is the HDMI port off the Intel grapghics or the Nividia 1050ti??? If its not off the Nividia GPU then it VR will not work. Before I am not able to return system and pull my hair out trying to get VR to work. I know its a very technical question not easy  but need an ansewer. Thank you.

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RELEVANCY SCORE 93.6

Hello, I own a Lenovo Legion Y520 (the one with 2tb HDD) and I would like to add an SSD to it as well. From what I've read, if I want to keep my HDD and add an SSD, I will need an M.2 type SSD. Also, I have found an SSD that I think would be compatible with my Y520, but I wanted to ask here before buying it. The SSD I'm talking about it the SSD WD Black 256GB PCI Express 3.0 x4 M.2 2280. I will also attach a picture of it, so if anyone could tell me if it's compatible, I'll be very thankful.This is the one 

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RELEVANCY SCORE 93.6
RELEVANCY SCORE 93.6

Hi.My Lenovo have a 1tb hdd.I want to know if I can buy a ssd and the both disks.And if so what sdd can I buy MTM:80wk00mmpg

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RELEVANCY SCORE 93.6
RELEVANCY SCORE 92.4

Everytime i charge my device to 100%The battery FULL CHARGE capacity seems to degrade a littleBtw, my laptop is only couple months oldThe battery report : https://drive.google.com/open?id=1XB2Xoj88xx1fXaV_vKE4J45g3Q0YUz8_

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RELEVANCY SCORE 92.4

Hello all. I am about to buy the Legion Y520-15IKBN. It's the i7-7700HQ, GTX 1060  version. I have 2 questions though before I buy it.  1. I have a Seagate Barracuda 5TB 2,5" HDD, a Samsung 960 Evo NVMe 500GB and a HyperX Impact 16GB DDR4-2400 laptop RAM. Can I install them on this model or if I open it it will void the warranty?  2. The laptop comes with no OS. I have Windows 10 on my desktop PC. Since Windows are connected to the Outlook account (I think), will I be able to install and activate them on the laptop or I have to buy new? Thank you very much for any answers

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RELEVANCY SCORE 92.4

Hi, I've recently bought this laptop and I'm already getting an error message upon booting up.This one: I have ran sfc /scannow in cmd: However, the error upon booting up still persists. What should I do next?  

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RELEVANCY SCORE 91.6

My lenovo legion Y520 touchpad isn't responding at all, it is working fine for the first 1-2 hours when i use it, then suddenly it stops working for no reason at all, it got fixed everytime i restart the laptop, but it's too troublesome when im doing some work, here's some weird thing :1. When i go to the setting, the touchpad didn't have any option available but the touchpad sensivity,2. On the device manager the ELAN pointing device is up and running3. On the mouse properties it also says that the smartpad is enabled, but it didn't respond, not even the left-click and the right-click4. Everything else is working normally, Fn+F6 shows that the touchpad is on or off but the touchpad isnt responding when it was turned onI tried googling but couldn't found any similar problems to mine, i hope some experts could help up, thanks in advance! Edit : Im currently using windows 10

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RELEVANCY SCORE 91.6

First of all I am sorry for my english but i don't know what to do.I've bought new lenovo legion y520 laptop month or two ago (with i5-7300HQ, GTX 1050 2 GB VRAM, 6 GB RAM, 1 TB HDD) and my gaming experience is pretty bad so far.I tried some games and my fps are the same like on my old desktop PC (more than 6 years old) with i3-2130, amd radeon HD7770 1 GB VRAM and 8 GB RAM. I've tested for example Assassin's creed black flag (same settings on both devices) and my fps were nearly the same on both (around 45 FPS).Then I've tried Battlefield 3, Subnautica and few other games but my biggest issue is with Star Wars Battlefront 2. I checked the minimal system requirements and I should be able to run it quite well atleast on low settings but the game is stuttering so terribly. It is unplayable. But my old PC that don' t enven have minimum requirements runs it better and pretty smooth with MSI afterburner keepin fps at 30-50.I didn' t expect any wonders from this laptop (smooth 40 fps is fine for me) but I've expected that I'll be able to play atleast some older games pretty well. The question is: Is it normal or something is not allright with my laptop?I tried installing all drivers from lenovo website (install them manually), reinstall windows 10, celan install windows 10, find newest Nvidia drivers, change graphic driver settings but nothing helped.I've also noticed that while playing star wars battlefornt 2 on old desktop my graphic card usage is quite stable but while playing o... Read more

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RELEVANCY SCORE 91.6

Durante la noche lo dej descargando una cosa mientras lo tena conectado a la corriente, al despertarme lo apagu y a medioda ya no responde, no se enciende ningn led y el botn de encendido no hace nada, qu puedo hacer?

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RELEVANCY SCORE 91.6
RELEVANCY SCORE 90.4

So i bought this laptop about a month ago. All was fine untill few days ago. Now under any load (the less load, the more you hear it) - coolers make low db noise, its the similar noise as some PSU makes.What i want to know, how this cooler is named, so i can order another one and replace. Its annoying af :/

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RELEVANCY SCORE 90.4

Since i formated my pc ... the system Win 10 can't recognize  the video card 1050TI .looks like my system does not display the dedicated graphic card? My laptop would disable all external video cards leaving the one othe chipset working.?? please i need help

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RELEVANCY SCORE 90.4

While recording videos using the Lenovo Legion Y520 built in Camera with default Camera Application, the Camera/Camera Application keeps freezing.  Usually I can record one long video. After that, the Camera/Camera Application freezes after a minute to two minutes of recording use. Once the issue happens, I have to power cycle the notebook and even then the issue sometimes happens immediately. I tired using a third party application and the same thing keeps happening, which is leading me to assume it's probably the hardware and not that default Camera Application. I have done all the latest Windows and Lenovo updates to this point. Please help if possible.

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RELEVANCY SCORE 90.4

My Lenovo Y520 is facing this very weird issue, I am sitting nearly 6 feets from my Wifi router to which network both my phone and my Lenovo machine are connected to. But Internet speed test (tested on fast.com  on phone gives me a 40Mbps speed while on my Legion Y520 gives a measly 1 Mbps at a stretch. What could be going on?

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RELEVANCY SCORE 90

Hi, i would like to ask for your help. Symptoms started about 2weeks ago:1. Even though i clicked on "shut down" it went to sleep mode.2. 1 week ago all of a sudden i couldn't turn the laptop on, as my friend recommended i cleaned cooler and it worked.3. After few days the same situation happened, can't turn the laptop on, i tried every solutions..  If i plug the charger the led lights. Tried NOVO button, won't work anything.. 

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RELEVANCY SCORE 89.6

Regarding my issues here. I've the Lenovo Legion Y520 i5 4gb ram 1tb hard disk gtx 1050. Its start when i was surfing the net, and it stuck and i have to force shut down it. Second it happened during idle. It just freezing and i have to force shut down it again and up until now it keep on freezing during boot up (lenovo y logo). Even when i was trying to go to system recovery and it stuck there too. I just can access to bios menu only. Trying to start it to the windows menu is impossible. Really disappoint in this product, i only had it for 3 months and it acting up like this. And its my first lenovo product. 

A:LENOVO LEGION Y520 FREEZING DURING START UP AND EVEN DURING SYSTEM RESTORE

I can't even access to the safe mode option. It always stuck at boot up (lenovo y logo). All my work were in my laptop. This is the second time i had issues with this laptop. First the hdd usage almost 100% all the time. The service center replace my unit with the new one. And this, freezing during start up. Seriously Lenovo?

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RELEVANCY SCORE 89.6

Hi all,I've recently purchased a Lenovo Legion Y520 which had Windows 10 pre-installed on it.I wanted to install Linux on SDD as the main OS. I wanted to move windows installation from the SDD to HDD.So i backed up the windows partition with a third-party tool then formated the SDD completely including the recovery partition.I talked to merchant technical support and they told me that the license for windows is obtained with the motherboard serial but the recovery tool would guarantee restoring everything including driver updates & Lenovo useful softwares.I want to know where can i get an official image for the recovery partition in case i wanted to install windows again on the SDD without the previously created image.Thanks in advance.

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RELEVANCY SCORE 88.8

I updated the BIOS yesterday and after using it today, i realised that the laptop was heating up, even though i wasn't playing any games. Just watching some videos on youtube using Microsoft Edge. The bottom side of the laptop, the one below the keyboard, felt hotter than usual. Same for the part right above the fan, one where the power button is. Never had an issue before the update as it never used to get hot enough for me to feel it unless I was playing a heavy game. It only gets better if I use the extreme cooling feature, but that shouldn't be the case for regular browsing. Could this BIOS update be the reason for my laptop heating up? Please help. 

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RELEVANCY SCORE 83.2

Hi, i see that these notebooks are in different categories, is there any difference between them? Im about to buy one and i wanna know more about it

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RELEVANCY SCORE 81.6

Debasmita from LENOVO threatening me that she will see how my issue will get resolved if I don?t listen to her. Lencare ID# C180312002 || S/N# PF0VK59K || SO# 7008546861 I purchased my laptop four months? back and on March 7th I registered a complain of Laptop Screen is dead and if I connect to HDMI port to another screen it works. The engineer visited to my place on 10th March and replaced the display screen, while opening the laptop the screen packing was loosen up even after my request the engineer kept saying nothing will happen to the new gaps which were formed after display screen replacement. After few hours of service, the screen started flickering again and got completely dim, now the display works sometimes and sometimes it won?t.I register the complaint again on display screen, they sent an engineer after two days and opened the laptop again to check the same display issue, engineer not only opened display Screen but also back panel of the laptop.The display screen issue he confirmed the display will need to replace with one cable and Basel, total three parts. He took pictures of screen frame gap and noted the same in service slip that the laptop packing is gone off and will require new packing. After he went off I observed that now my laptop?s touch pad light has switched off completely.There was only one issue with display but LENOVO service support has introduced few more issues now 1-  DISPLAY ISSUE was introduced - Reason (Auto... Read more

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