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MY warranty on X240

Q: MY warranty on X240

Dear All, i have Lenovo X240 which I bought from France two years ago. It's serial number is PF00YEU9. Currently i am in the UAE on an international assignment. I took my laptop to local service dealer for screen replacement for dead pixels but he refused to take the laptop, saying he was.not sure whether the laptop covered under international warranty or not. He asked to to talk to Lenovo customer service at 800035702810, and if they agree, I've to show an email evidence to local dealer that it is covered under international warranty. I tried on this number but it's not responding. I tried to find customer support email but it's not available on lenovo's website. Only one month warranty is left on my laptop and I am not going to visit France in next couple of months. Please advise what to do? regards

RELEVANCY SCORE 200
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A: MY warranty on X240

Anybody please?

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RELEVANCY SCORE 65.6

Dear All, i have Lenovo X240 which I bought from France two years ago. It's serial number is PF00YEU9. Currently i am in the UAE on an international assignment. I took my laptop to local service dealer for screen replacement for dead pixels but he refused to take the laptop, saying he was.not sure whether the laptop covered under international warranty or not. He asked to to talk to Lenovo customer service at 800035702810, and if they agree, I've to show an email evidence to local dealer that it is covered under international warranty. I tried on this number but it's not responding. I tried to find customer support email but it's not available on lenovo's website. Only one month warranty is left on my laptop and I am not going to visit France in next couple of months. Please advise what to do? regards

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RELEVANCY SCORE 65.6
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I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 42

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 41.2

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 41.2

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 40

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 38.4

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 36.4

My brother got a X240 with a regular 1TB HDD, and I'm looking to help him with upgrading to an internal SSD for the OS/Apps. I first thought it just used a regular mSATA, but it apparently uses a new style called M.2.
 
Unfortunately I can't seem to find any info on what's supported, how large can they be, etc...
 
My local computer store has this for M.2 in 512gb size, would this fit in the X240?
 
http://www.canadacomputers.com/product_info.php?cPath=179_1229_1296&item_id=072253

A:X240 M.2 SSD

Howdy HiVolt,
 
I don't think that one will fit.  There are several different lengths of m.2 SSDs and the one in the X240 is 42mm.  The one you linked is longer than that.
 
Up until recently the highest capacity 42mm part was 128GB IIRC, but I think someone has come out with a 256GB 42mm unit.  [edit] I'm not able to verify that just now.  [more edit] Yes I am.  See post below.
 
Here's their compatibility list.  Please note I have no personal experience with this company.
 
http://www.mydigitaldiscount.com/m.2-ngff-ssd-compatibility-list.html
 
Z.

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RELEVANCY SCORE 36.4

Hello. Is it possible to use FDE in Lenovo X240 via any built in feature (in Bios or another brand software)?Does processor support the encryption directly?How safe is HDD password? Can I remove HDD and plug it in another pc and read sectors? 

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I would like to add NFC Module to my X240 20AL which originally does not have NFC on it.I found "04W3800 Foxconn 20792S NFC module without antenna" in the FRU list, but as it says, it is "without antenna". And I can't find any FRU for NFC antenna.Does this module needs an antenna to be purchased seperately. or it works fine if I just purchase the module 04W3800 and install it?

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Changed system board and during post get 3 beeps twice then 1 beep. Does anyone know what this means?

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I recently purchased a refurbished x240 - I am having 2 issues, which I would welcome help with: 1. the areas with buttons on the top and bottom of the track pad also move the cursor - this often causes an inaccuracy, with the cursor moving slightly before or after pressing one of these buttons - is there anything which can do done about this, or is it a design fault? 2. my computer arrived with no internal battery, just a 6-cell external battery - the seller claims that the internal battery only functions if the external battery is a 3-cell, and that there is therefore no point in me purchasing an internal battery - can this be verified? Thanks for your help! 

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RELEVANCY SCORE 36

I?m unsure if I?m doing the right thing here, never posted anything like this before. The X240 laptop I have was working yesterday, and I put it to sleep so I could continue working later. However now it won?t turn on at all, except the lights over the F1 key, F4 key, and Fn are on. It wasn?t plugged in, but this has never happened before. I?ve also taken out the battery in a myriad of different methods people have suggested online but there?s been no mention of the lights still on.  If if I could get some help, that?d be great. I don?t know much about computers.

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RELEVANCY SCORE 36

Hi,I have the following problem. The 'Fn' key is not working. When I press 'Fn+Esc' to enable the FnLock, nothing happens. But when I switch the 'Fn' and 'CTRL' key in the BIOS, I can press 'Ctrl+Esc' to enable the lock (small green LED on the 'Fn' key is on). But then the 'CTRL' functionality (now on the 'Fn' key) is not working anymore. The shop where I ordered the Laptop already replaced the keyboard but this didn't help. Does anybody have the same problem and can help me? Thank you. Additional information:- I ordered the Laptop in Germany, but with an US keyboard layout (the Shop replaced the german keyboard with an english one)- I updated the BIOS when I received the Laptop (below the BIOS information): BIOS Information    Vendor: LENOVO    Version: GIET72WW (2.22 )    Release Date: 03/25/2014    Address: 0xE0000    Runtime Size: 128 kB    ROM Size: 16384 kB    Characteristics:        PCI is supported        PNP is supported        BIOS is upgradeable        BIOS shadowing is allowed        Boot from CD is supported        Selectable boot is supported        ACPI is supported        USB legacy is supported  ... Read more

A:X240 Fn-Key not responding

exact same problem here. waiting for an answer, because it kinda sucks.

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RELEVANCY SCORE 36

Servicing a X240 laptop, m/n 20AMS0G10F, came in because of no AMT option available in the bios. Called Lenovo Tech Support, case#304TQ58, and replaced the system board. When laptop first powered on noticed AMT option was available, set the time and date, rebooted and ran the Maintance Disk ver 1.86, after input of the s/n and m/n rebooted the laptop and AMT option is now gone.Called Lenovo Tech Support again and was told to replace the board again, replaced the system board, powered the unit on and checked, AMT option was present, input the time and date, rebooted and ran the Maintance disk again, input s/n & m/n, reboot and again the AMT option is gone.Any AMT experts out there? Any way to bring this option back? HELP! Have another that had the board replaced, has AMT now but afraid to run Maintance disk. 

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RELEVANCY SCORE 36

Hello, In short, fn key does not work in lenovo x240 with latest bios update (2.35). I can swap fn and ctrl keys, and then function keys works via the ctrl key, but the fn key does not work as ctrl. I think this problem is OS independent (tried w10, w7, ubuntu). I have tried installing older bios for this model from the following page:https://support.lenovo.com/es/en/olddownloads/ds035950 But I can only install a few of the newest ones, as the older ones report that they are not compatibles with my system (though the readme says w7-w10 compatibility). No luck with any of the ones I could install. I also tried the hotkey features integration from here, no luck either:http://support.lenovo.com/es/en/downloads/ds029026  This question has been answered a gazillion times, but ill do it one more time as there is no solution posted anywhere. Examples:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X240-Fn-Key-not-responding/m-p/1551442/highli...https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X240-Fn-key-not-working/m-p/1844428/highlight... Cheers and sorry for cloning this question one more time (I'm sure you can smell my desperation).

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RELEVANCY SCORE 36
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Hi, We are experiencing issues with our x240-x260's Win 7 64-bit laptops Windows 8.1 and up seem to be ok so far The CPU is reaching 70 degrees and even goes up to 75 degrees in one case we have seen so far We have checked the task manager and the CPU looks fine, everything is appearing normal (CPU levels are average not high at all). Memory is also looking fine. Battery is also dead between an hour or 2 as well. Has anyone else experienced this issue? Thanks

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RELEVANCY SCORE 36

Dear all, I need information to make sure about SSD that compatible with x240. In my country there are too few brand and type of SSD, I found PLEXTOR M5 Pro Xtreme 512GB with SATA III & 7mm thickness. Is the SSD compatible to x240 (SATA interface & operational)? Thanks a lot for your help. Best regards, Wong 













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A:x240 SSD compatibility

Hi Wong,
 
Welcome to Lenovo Community!
 
As per your query we understood that your query is about SSD compatibility on ThinkPad X240.
 
We regret to inform you that the ThinkPad X240 will support maximum up 256GB SSD SATA3 drive.
 
For complete details on all the hardware specification please click here.
 
Hope this helps.
 
Best regards,

Hemanth Kumar






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RELEVANCY SCORE 36

Just wondering if it were possible to swap a non-backlit keyboard with a backlit keyboard on the x240? If so, what is involved? I know that it was possible for the x230, but wasn't quite sure about the x240. Jeremy













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A:x240 Keyboard

Yes, it's possible.Common question here. For examlpe:http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T440s-Backlit-Keyboard/m-p/1743845#M103650Another laptop series, the same solution. Of course, .pdf files differ.

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I'm looking for a repository for old wireless drivers for the X240. We need to run some tests with old drivers vs. new but I can't find them to download.Thanks.

A:Old drivers for X240

Hello and welcome,
 
I don't have a direct answer but there may be a way to finesse this.
 
Just did some poking around in the Win 7 wifi drivers.  Using the 64-bit Win 7 Intel driver,  I copied the link to the latest and replaced the "version" part of the link with an older version extracted from the readme.
 
I was able to download nz0wh0w 2016/05/10 by modifying the link to the latest version.
 
Does that or similar get you what you need?
 
Z.

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RELEVANCY SCORE 36

Hello, Earlier this year I had my laptop repaired due to issues with the touchscreen and mouse. My warranty then expired in the middle of this year. Now the hinges/cover that were removed to replace the screen are failing. (I also noticed that the cover clips were significantly damaged during the repair when it popped off) Do I have any options here to get this repaired? This was something they had to touch to do the earlier repair and something I could not touch under normal circumstances. Does anyone have any experiance with this? I can't find a good way to contact the warranty department due to my warrenty being expired.

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RELEVANCY SCORE 35.6

Hi,I bought a Thinkpad X240 a few months ago, it was working perfectly except the know bug of the "bottom left corner" which happened a few times.But a few days ago, the screen backlight suddenly stopped working. I put it to sleep, I came back home, I opened the lid and the screen didn't light up.The screen itself works perfectly (if you put a light on it you can see what's displayed), and there's no other problem.This doesn't seem to be a software problem since I doesn't work in the BIOS, nor in Windows or Linux.. Why does the backlight would suddenly stop working ? Thanks in advance,

A:Thinkpad X240 no backlight

Same here. The backlight is out in the bios as well so I believe mine is a hardware problem. For other thinkpads, I find people saying this is a surface mount fuse on the motherboard and can be "fixed" by bridging the fuse with solder. But I can't find a fuse near the display port that is bad. The most likely fuse I find is F2 on the backside of the board near the display port, but it doesn't measure as an option circuit so I don't think that one is bad. I will probably buy another broken laptop and swap parts.

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RELEVANCY SCORE 35.6

Estimados,Mi Notebook Lenovo X240 hace unos meses derepente luego de modo sleep y abrir el la pantalla no prendió. La solución parcial que encontré fue desconectar y reconectar la batería.A veces cuando enciende es como si ubiera estado en modo sleep y otras veces es como si se ubiera reiniciado. Esto es totalmente al azar. He leido que hay una batería interna, será eso? Espero que me puedan ayudar. Saludos,

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RELEVANCY SCORE 35.6

Hi  Looking to replace the palmrest on my X240, seen both one for an X250 - Expensive or a cheaper one from an X260 both with finger print I know from searching the X250 part FRU 00HT390 will fit but can someone advise if part FRU 01AW440 will? Thanks Jeff

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RELEVANCY SCORE 35.6

Hi everybody, yesterday my X240 didn't wake up from sleep properly (LED backlight went on, nothing else happened), so I tried to restart it. When I hit the power button, the following happens:The power button LED and the Fn key LED light up and stay on.The red F1 and F4 LEDs briefly light up, as well as the keyboard backlight, but those go out after less than a second.I can hear some faint noise, the fan probably.Screen stays dark, no backlight. Connecting an external monitor does not help. I have tried to remove the power supply and external battery, pressed the Power button for 30 seconds, hit the emergency reset button, no results. Any ideas?

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RELEVANCY SCORE 35.6

Hello Each time i press space bar key, there is a very small delay before space appears on screen. So i make a lot of typing errors. Computer is X240, BIOS is 2.16, every driver is up to date. Windows is 8 PRO. It does the same with Windows 7 so i think it's a software issue. Lenovo E420 had that before and problem was fixed by a BIOS update.













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A:Space bar key delay on X240

Hi,
 
Welcome to Lenovo Community Forums!
 
Try this. Go to control panel -> Keyboard. Change the repeat delay to short and repeat rate to fast.
 
Try in different applications like Word/Notepad and in different browsers like Mozilla/chrome and check if the space key behaves in a similar way.
 
Best regards,
Mithun.





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RELEVANCY SCORE 35.6

Hello,I'm sitting here absolutely confounded. I just reinstalled Windows on my x240 and decided that, while I was at it, I might as well remove my BIOS password, as I am no longer in school. I primarily use my laptop at home, so a password isn't really necessary.I go into the BIOS and straight to the security tab. I start disabling everything that is enabled and related to Supervisor password, Boot-up password, Start-up password and so forth. At one point, I am prompted to type in my current password and next to fill in my new password and to type it in once more. Being somewhat familiar with how unintuitive a BIOS can be, I leave the fields where I have to type in my new password blank, thinking that the BIOS will then assume that I want to have no password. I leave the fields empty and hit ENTER. It accepts this for some reason. I get a system halt for some reason and my laptop reboots. I am then prompted to type in my BIOS password as per usual, but it won't accept the password I usually use, which means there's an active password, but no longer the one that I've set prior to this. I try different passwords, I try just hitting ENTER, but no luck.I am locked out of my laptop and every Google result even remotely related to my issue suggests that I have to purchase a new motherboard for my x240. Really?I did not set a new password, I left the fields BLANK and hit ENTER. I have no idea what the password could be.I figured perhaps the BIOS password reverts to a prior password,... Read more

A:Lenovo x240 LOCKED OUT

Ok, this is embarassing but it might be something to learn from.I just remembered the very first BIOS password I set. I tried it, and it worked. Leaving the fields blank caused my BIOS to revert to the earliest password, which is the password I set prior to the one I am using now.Either that, or my supervisor password and my start-up password were different.Anyway, feel free to mark my thread as resolved or just delete it.

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RELEVANCY SCORE 35.6

Hi guys My X240 suddenly shut down and doesn't power on any more. So I've google what to do...  What I've tried so far (without success):Pressing the power button for more that 60secPressing the reset button on the back for 60secRemoving the battery and tried to power on with an attached power adapterDisconnecting the BIOS battery for multiple hours (over night)Removing and reattaching RAMWhat makes me wonder:When I push the power button the following keys light up for half a second at the same time: FN, F1 & F4I'm wondering if this is some kind of "debug code". Googled for it and read the manuel. Found no information. I was using Lubuntu on my X240 for over a year without any issues. It shut down last week so I don't think it's an UEFI related bug as this bug is older and the X240 seems not to be affected.  Do you have any idea what else I could do? (no, I don't have a warranty any more  ) Off topic:(I'm not that lucky with Lenovos. Bought a T61p some years ago which broke due to a bug on the NVidia GPU. Using a T430s right now which runs quite well. Now I've got a broken X240. Thinking to buy a X280... Lenovo marketers tell me that Lenovos are used even at space and for military purposes. I'm not sure if I would even commute to work with a Lenovo any more. Considering my Moms noname notebooks runs without any issues for many years. Seriously, as I've searched for a solution for my X240 problem I've got the impressio... Read more

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RELEVANCY SCORE 35.6

Greetings,I have Lenovo ThinkPad X240 Laptop Configuration is following: i7-4600U(3.3GHz), 8GB RAM, 1TB 5400rpm HD, 12.5in 1366x768 LCD, ...Currently trying to do an upgrade. Already decided for SSD upgrade and now checking the RAM upgrade.Unfortunatly, I have found out that X240 has only one memory slot. Also I have found out following information: "Haswell processors all can take only 8GB UDIMMs or SO-DIMMs". Am I right understanding that RAM upgrade (e.g. to DDR3L SODIMM 16Gb, 1600MHz, CL11, 1.35V) is not possible at all? Thanks in advance.

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RELEVANCY SCORE 35.6

Hi, We have x240 laptop on warranty.Cpu average temp 80+ CAlready replaced cooler with fan.I know that i7-4600U max temp is 100.But it looks strange for me, without any load the core temp is 75-80...... Any ideas?Thanks

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RELEVANCY SCORE 35.6

Hello, My X240 screen suddenly have a straight line on the left side of the screen and I already tried to change the LCD cable/LCD panel but it still not change. hope it is not caused by the MB issue. Please advise how to fix it.....  


























image1.JPG ?480 KB

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RELEVANCY SCORE 35.6

I just got a 2nd hand X240 in a good condition. The problem is that even with the smallest of tasks, my fan spins up and the estimated battery life drops immediately. Just surfing the internet, nothing heavy, download a file, and ffffff the fan starts, the vent is spewing heat and the battery life drops to 90 mins. I've never seen any of this behaviour on any of my laptops. Anyone a suggestion? I have a clean install of Windows 10, browse with Edge, and fairly conservative power settings that I always use on my laptops. (most settings on power saving, cpu between 5-100%)





---------------X220 Tablet 4298R45; X200s 7470CR9

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RELEVANCY SCORE 35.6

Hello The headset that I have with me has two separate jacks - one for mic and other for audio. But Lenovo X240 wouldn't support it as it has only a single port. Can you suggest what splitter/adapter I can use to connect my headset with the laptop. My headset has a 3.5 mm jack for audio and mic. Thank you.

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RELEVANCY SCORE 35.6
RELEVANCY SCORE 35.6

Hi folks, I have an X240 that just ran out of warranty. I was having some intermittent hard drive troubles so I sent it in before the end of the warranty, and it came back with a new hard drive. Unfortunately, it no longer recognises my external batteries - I have two, both genuine Lenovo, one 68 and one 68+. Lenovo won't fix it as they say it's related to the battery latch being broken, but the battery latch has been broken for a whole year and the batteries always worked just fine. When I first got the computer back the batteires weren't showing up in Windows power manager, but I could see them in Lenovo Settings where they were showing as "good" condition. The 68+ had 5% charge and the 68 had about 80% charge.  I did a heap of Windows updates etc. which didn't fix it, then tried to "reset" the 68+ through Lenovo Settings, after which it stopped showing up there at all. I now get a message about a battery error when I boot to Windows. I haven't put the 68 back in for while, though I guess I could to see if it still shows up. I'm wondering if anyone has any ideas why the computer might have suddenly stopped recognising the batteries, and anything I can try to try to get my battery life back (going from about 10 hours to about 1 hour makes the computer kind of useless for what I use it for). As I said, I'd be very surprised if it was to do with the latch, as that's been the same for ages. Thanks in advance

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RELEVANCY SCORE 35.6

Hi My X240 needs 17s until the first message appears on the screen.Usually this takes about 2s (no matter whether Quick Boot is on or off).Everything else works fine. By searching for similar problems I found about a dozen threads covering the same topic (for other models), but no solution. The laptop has the newest BIOS (2.40). Unfortunately I can not test any downgrade, because of security reasons. I tried to force a downgrade by extracting the BIOS files and by using a generic flash tool, but I did not succeed. If someone knows how to do that, please let me know. Resetting the BIOS did not help.In the last few days I tried almost every combination of BIOS settings, but no success. I should mention, that the Intel AMT has been configured to be permanently off. I should also mention, that for testing purposes I'm using a minimalistic setup: the naked mainboard just with the CPU cooler, a DRAM module, and a SSD is hooked onto a docking station. Any help greatly appreciated. regardsEdmund 

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RELEVANCY SCORE 35.6

Hi i didn't want to start a new topic so if it's not a problem i post here. I just bought a second-handed laptop,thinkpad x240 , it is in very good condition  and  i'm very happy with it.  the only downside is that it has a german keyboard but i managed to get some stickers to some of the buttons. my x240 specs are: i5-4300U( 1.9GHz), 8GB RAM, 180GB Solid State Drive, 12.5in 1366x768 LCD, Intel HD Graphics, Wireless option, WWAN, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, 6c Li-Ion, Win10 Pro 64. when i click on lenovo website and intel one as well,  after i scan the system , it says it is a i5-4300u 1.9ghz to 2.90 ghz so far so good, the problem is when i click to settings  about my device it says it is a i5 4300u 1.9-2.60ghz. how is that possible? thank you in advance for your answer 
 
Moderator note:  off-topic post moved to its own thread.  Subject edited to match content.  Was:  Re: Backlit keyboard x240

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RELEVANCY SCORE 35.6

Edit: Found it I think! These two part numbers: 04X3939 04X3827 Hi  Wondering if anyone can help me in finding the part number for this daughter board/caddy/housing (not sure what it's called!) so that I can connect up an M.2 SSD to my laptop. I did take the laptop apart and can see the blank space where an M.2 drive would go, but I don't see the following metal part with ribbon cable (which I refer to as a board/caddy/housing above):  Cheers

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