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Yoga YOGA 530-14IKB part of touch screen not working

Q: Yoga YOGA 530-14IKB part of touch screen not working

Hi, I bought my Lenovo YOGA 530-14IKB 3 months back, it worked fine, but I started to notice that bottom right quarter of the touch screen is not working, It is working when screen is at exact 90 degrees in laptop mode but when I tilt the screen back by some 10-15 degrees the bottom right part of the touch screen is not working. The lenovo pen is working fine on this section of screen. Facing same issue in tablet mode also. I don't think this is software issue, maybe the connection at the hinge got screwed up. The laptop is still under warranty. All the Drivers are up to date. Can I get a replacement if I go to service center or is this a software issue which can be solved ?

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RELEVANCY SCORE 200
Preferred Solution: Yoga YOGA 530-14IKB part of touch screen not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 121.2

Sometimes on my Yoga 370 the touchscreen will stop working on the left side, about 5 cm from the edge. I don't know if this is a driver issue (Win10) or hardware. It will usually start working again when restarting. Any ideas how to troubleshoot?

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RELEVANCY SCORE 114.4

Hello my name is Santiago. Today I tried to update my drivers using a third party software named "Driver Booster". As soon as I restarted my laptop I could notice that the touchpad was not working. As i didnīt create a restore point I restarted my computer back to factory settings in order to get rid of the drivers. But when the restart finished, the touchpad did not work either. I tried to look for touchpad drivers in the driver page of my computer but could not find any, in my settings I looked for touchpad and is nowhere to be seen, when I go to the hardware section of the mouse settings the box to enable touch pad isnt either, and lastly in my device manager in the sector of mouse & other pointing devices I can only see the driver of the Lenovo Pen Device. Does anybody know how to fix this problem? Because I already ran of options that I found on the internet. Thanks For Your Time.

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RELEVANCY SCORE 110.4

After applying the update 7QCN41WW from Lenovo Vantage advice, the touch screen seem dead now. I've also updated all the drivers it suggested me. I can see the touch screen in the list of devices and followed all the guides possible on this forum like disabling/enabling the device, removing and rebooting. I even enabled the downgrade in BIOS and flashed the previos BIOS version 7QCN38WW (fortunately, all the installed versions are stored on C:\BIOS), but no luck! It works with the pen, but not with fingers. One other thing to consider - I've also updated some of the software that Lenovo Vantage suggested me as well as the drivers. I used to trust Lenovo - not something I'll continue to do........ Anything else I can try? It is still on the warranty but I cannot stay without a laptop for a month of "diagnostics" and have the drive wiped out after the service.





Yoga 530-14IKB

A:Yoga 530-14IKB TOUCH SCREEN DOESNT WORK AFTER UPDATES

If the screen does not work, maybe you can try to buy a new one to replace.

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RELEVANCY SCORE 109.2

After applying the update 7QCN41WW from Lenovo Vantage advice, the touch screen seem dead now. I can see the touch screen in the list of devices and followed all the guides possible on this forum like disabling/enabling the device, removing and rebooting. I even enabled the downgrade in BIOS and flashed the previos BIOS version 7QCN38WW (fortunately, all the installed versions are stored on C:\BIOS), but no luck! It works with the pen, but not with fingers. Anything else I can try? It is still on the warranty but I cannot stay without a laptop for a month of "diagnostics" and have the drive wiped out after the service.





Yoga 530-14IKB

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RELEVANCY SCORE 100.4

Hi.  I have a problem with my yoga 710 in tablet mode. The on screen keyboard just pops up and goes away after a secound.  Some say its a problem with Chrome. But the problems also occurs when i try to log in to windows in tablet mode. The keyboard pops up, and goes away so i cant type my passcode. If i flip the pc out of tablet mode and opens the onscreen keybord by pushing on it on the taskbar it stays open. Someone know how to fix this?  

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RELEVANCY SCORE 100

I want to know how to find it.

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RELEVANCY SCORE 99.2

ISSUEThe 720 touchpad and touchscreen are the worst.  This issue started out of the box before I had even gone on line.  When the touchpad does work, the right click/left click distinction doesn't work and I have to use the screen, when it's working, for the long hold until the right click options appear. When the screen is working, the ability to close a window and touching it just the right way is dubious at best.  I've tried modifying sensitivity, etc, in the control panel, but there is no difference.   When both window and touchpad stop functioning, I plug in an old HP mouse I have, but when I'm mobile, this means running the mouse down my leg if I don't have a surface to place my laptop upon.  And it also means carrying a mouse with me everywhere I go.  My line of work is often standing and walking with clients so  not really possible in my line of work.   RETURN/REPAIR OPTIONS AREN'T OFFERED OR ARE NOT PRACTICALTo back up a bit, I attempted to return this to BestBuy, but was four days beyond the allowable return date.  I contacted Lenovo, but it's all about mailing it in or turning the laptop over and being without anything for a few days.  Hard to find those few days.  I've tried to live it, but it's been an enormous killer of productivity, not to mention incredible frustration and some embarrsassing typos.    PAST YOGA BUILD WAS GREAT - WHAT WENT WRONG WITH THE 720?My last Yoga 710 wa... Read more

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RELEVANCY SCORE 95.6

Hello, I recently upgraded the mechanical hard drive that came with my Yoga 11E to an ssd. I ran Lenovo system update and then Windows Update. But the touchscreen is not working. Under device manager there are a few exclamation points. Under Human Interface Devices there are 2 entries for I2C HID both have a warning. I tried to update them but it says they driver is update and the exclamation point remains. I am not sure if this is the reason why my touch screen is not working but any help or suggestions would be greatly appreciated. thanks

A:Yoga 11E Touch Screen Not Working

I am having the same problem. After reimaging, touch screen is not responding. I too checked device manager and found there are 2 human interface device drivers with exclamation points, named I2c HID. A search found Intel device drivers on Lenovo support site and  I downloaded and installed the drivers (n15hc03w.exe). The status of the drivers on device manager did not change. I tried to update these drivers and pointed to the local folder drivers\win\I2C onbut got a message saying "drivers for device are up to date' . Tried 'scan for hardware' still no change to these Human Interface Device. Any ideas?

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RELEVANCY SCORE 95.6

Hi, I have recently (Dec 2015) purchased a Yoga 11e. The touch screen function has stopped working. Both Windows 10 and Lenovo Support apps say that all updates are in place. I suspect that a Windows update (~31 Jan 2016) might be the fault - could be wrong. Any ideas? Thanks. ps: I tad annoying the the "worlds biggest computer company" (or similar publicity claim) does not have a 24/7 web chat support function

A:Yoga 11e Touch Screen not working

I had the same problem.  After performing a clean-install of Windows 10 Pro (Did not like all that blotware that Lenovo puts in these systems) and "thinking" that I had installed all drivers, I found that touchscreen did not work.  I solved it by RE-installing the i2c drivers (downloaded from Yoga 11e support page).  It was confusing because there was nothing in Device Manager that indicated any drivers were missing, plus when I ran the .exe file for the i2c drivers all it did was "extract" the files, but it did not install anything!So here is how I went about it:  Opened device manager, clicked on "system devices" to locate the i2c device.  I looked for anything with "i2c" in it, and saw 2 entries: "Intel Atom Celeron Pentium Processor............i2c........[etc, etc]".  I went ahead and manually installed the drivers: right-clicked the item, clidked "update driver software", clidked "browse my computer for driver software", and navigated to where the driver files had been extracted to-as explained above.  After the drivers were installed successfully, the names of the devices changed to "i2c controller".  Rebooted the computer and VOILA! The touch screen worked again! Opened "control panel", "system" and there it said: "Touch Support With 10 Touch Points"

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RELEVANCY SCORE 95.6

I have a Yoga 11e and recently installed Windows 8.1 Enterprise on the device.  After installation the touch screen was no longer functoning at all.  I have downloaded every Chipset, Mouse and Key Board, Software and Utility driver found on the Lenavo website.  When i go to the device manager under Human Interface Devices I have two yellow triangles for I2C Device and when I click on Proerties they both tell me " This device is currently waiting on another device or set of devices to start. (Code 51)". I have installed the GPIO drvier from the lenavo website as per other posting about non-functioning touch screens.  This has not repaired the problem.  I need some assistance or a driver for the touchscreen.  

A:Yoga 11e touch screen not working

Please refer to:Yoga 11E Touch Screen Not Working (joorgo) 

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RELEVANCY SCORE 95.6

I've had no problems with my yoga 2 pro for over a month, but last night I decided to do windows updates.  This is the model with the i7, and 8gb of ram.  I let it update and then restarted it.  After it started up, I tried to swipe the cover screen up, but nothing was happening.  I then decided to use the mouse, and soon realized that the touch screen was unresponsive.  I've tried to restore the computer to before the updates, but it hasn't fixed the problem.  I can still switch to tablet and stand mode, etc. and the screen will rotate, but I can not get the touch screen to respond to anything.  I tried to install some drivers, but none of them are for the touch screen as far as I know, and nothing else seems to work.  Does anyone know a fix, or maybe know of a driver I need to install?

A:Yoga 2 Pro Touch screen not working

Try refreshing Windows which fixes 90% of OS issues. Swipe from the right (Charm bar), Settings, Change PC settings, Update and Recovery, Recovery and choose Refresh Windows.  

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RELEVANCY SCORE 95.6

My X1 Yoga's touch screen is not being detected by Windows. I tried running the Wacom firmware update tools suggested by other threads but they don't work -- the log file just says "No device". Neither finger touch nor pen work at all. I updated the bios and system interface foundation, didn't help. See attached picture for device manager. Any suggestions? Thanks!

























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RELEVANCY SCORE 95.6

PLEASE HELP - just did full a WINDOWS 8 RESET and cycled power several times and still no pen and touch.  (original post below)   What is Code 45 in device manager? What next?      Re: Yoga 2 Pro Touch screen not working 05-31-2016 10:00 PM  Im having same problem and hating it with no touch screen - pls help - touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate. When I woke it up the touch screen isnt working and "Pen and touch" is disabled- have read all these posts and now disabled USB power mngmt- dont want to upgrade to Windows 10- wanted to avoid complete reinstall Windows (basically dont want to lose MS Office)- DevMngr hidden devices shows a HID-compliant touch screen "Currently this device is not connected to the computer (Code 45)- laptop is Lenovo Yoga 2 Pro (with touchscreen) and Windows 8.1

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RELEVANCY SCORE 95.6

Hello people! Shortly what has happened and what has been done. Machine arrived, not our companys common brand. Anyway, Well first action was to install windows 10(1607) from USB stick. Win 10 Enterprise clean. And plan was after that update the drivers. Yes and all partitions were cleaned during the installation. So no going back with those.  After installing everyhing. Touch screen is not working. I went trough the one topic that is located here on the page. Found the wacom firmware update package and updated all that was inside the package. Did use lenovo system update tool for updating everything imaginable there was. Also bios was update. At one point when I did the wacom firmware updates the PEN actually worked. But at that time the touch with finger didn't work. Well at that point I did continue updating and removing of devices/drivers and reinstalling. Well in the end I was again on the same situation that nothing on the "touch" screen works. Has anyone else had these experiences? I have started thinking that maybe there is actually some real malfunction on the touch screen.Last thing I have done is I tried to install the first release of windows 10 from usb. This came to state where it asks for country localization information and when I continue from there it just reboots and takes my back to that screen. So I'm in loop with that. I also strated to think about ordering the recovery media for the machine...but it would take time to ... Read more

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RELEVANCY SCORE 95.6

The touch screen suddenly stopped working. Works with the stylus just fine, but will not register or recognize any finger contact at all.Anyone know what to do to fix?Thanks.

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RELEVANCY SCORE 95.6

I've looked through previous topics and there don't seem to be any from the past few months on this topic. In short, the touch screen is completely unresponsive. I've checked the device and it is enabled. Any thoughts on how to troubleshoot this? I've had the laptop for three days, and this the first time I've tried to use it, if that matters.

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RELEVANCY SCORE 95.6

I have a Yoga 530-14IKB Laptop (ideapad) - Type 81EK , the screen is normal HD resolution, not Full HD.The touch screen does not work right from the box. After a replacement, the same problem persist, Lenovo support and Lencare took forever and still unable to solve the problem after 3 months. Is there any known issue with this model ? It is very frsutrating talking to support or Lencare sometimes. KS 

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RELEVANCY SCORE 95.6

HI. I BOUGHT YOGA 510-14ISK ON 26 FEB 2017. I FORGOT MY LOGIN PASSWORD SO REINSTALLED THE WINDOWS (WINDOWS 10) AFTER THAT THE TOUCH SCREEN IS NOT WORKING AT ALL. I TRIED ALL UPDATES AND DIFFERENT DRIVERS. BUT I DONT KNOW WHAT DRIVER IS FOR TOUCH SCREEN IN DEVICE MANAGER. ANYBODY KNOWS ABOUT THIS? THANKS AHSAN.

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RELEVANCY SCORE 95.6

Hi, Since installing Windows 10, I am unable to use any functions of the touch screen.  I had a lot of trouble with the mouse pad not deactivating with the button (as I use a plug in mouse most of the time) but I managed to sort that by uninstalling the driver and reinstalling direct from Lenovo. However, the touch screen is making me come to my wits end.  I just cannot for the life of me sort it.  Windows tell me that "No Pen or Touch Input is available for this display" Any ideas? Thanks in advance.










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A:Yoga 500 Touch Screen not working

Anyone?  Lenovo?

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RELEVANCY SCORE 95.6

Hello, I just bought my Yoga 530 and the touch screen is not working. How do I fix that?

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RELEVANCY SCORE 95.6

Hi all, So I just got my laptop like 4 days ago and a little bummed, because already I'm having an issue where the touch screen is not responding to my fingers only the pen. Tried the various drivers provided in other forum posts to no avail. It only started last night so I'm not sure what changed. Update, maybe, but no rollbacks have worked. Any ideas would be appreciated. Love the laptop otherwise but this is a bit annoying.  Thanks!

A:Yoga x1 3rd gen touch screen not working

did it ever work?  Did you do or install anything just before it stopped?  Look in the device manager and see if there are any problem devices?

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RELEVANCY SCORE 95.6

Hi, I bought my yoga 720 laptop at least 2 months ago and everything was working fine until today when my touch screen was not working anymore. I have tried seeing if it was still activated or not, tried re-booting my laptop and it just will not work.Any suggestions? Thank you!CMS

A:Yoga 720 Touch Screen not working

Use the NOVO button to boot into bios and see if it works, there. If so, it's probably a Windows issue. I'd bet it failed after your computer updated to Windows 10 ver 1803. If it works in BIOS but not in Windows, you can use System Restore to roll back the computer to a point where the touchscreen works and let it take the Windows Update, again. Use Lenovo Vantage to make sure all your drivers and BIOS are up to date. 
 
There's another thread going on this. Skip what's marked as a solution and scroll down to the latter pages. 

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RELEVANCY SCORE 95.6

My touch screen on my yoga 720 is not working, i tried disable, enable it, i tried deleting it,  i update everything, and nothing works, if i go to tablet mode, then the mouse dissapears and i have to force restart to make it appears again and work
please advice
j
 
MOD: Added model to title

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RELEVANCY SCORE 95.6

Hi all, So I just got my laptop like 4 days ago and a little bummed, because already I'm having an issue where the touch screen is not responding to my fingers only the pen. Tried the various drivers provided in other forum posts to no avail. It only started last night so I'm not sure what changed. Update, maybe, but no rollbacks have worked. Any ideas would be appreciated. Love the laptop otherwise but this is a bit annoying.  Thanks!

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RELEVANCY SCORE 95.6

My touch screen suddenly nor respond anymore. I have restart multiple times and update the BIOS and other drivers I could from the website. I also reinstalled the touchscreen under device manager. Not sure how it happens. 

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RELEVANCY SCORE 95.6

Our Yoga has totally and completely stopped responding to touchscreen inputs. Completely out of the blue, no warning signs. Don't know if it was recently after a Win10 update. No other problems with the computer. I've tried updating all HID drivers through Device Manager with no success either. Any suggestions for what to check before we call it a hardware failure and try to either replace the screen or the laptop?

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RELEVANCY SCORE 95.6

Hi, My screen suddenly stopped working as touch screen (it works in normal mode with the screen and the touchpad). The first times I restarted the computer several times until it worked, also to connect to the network seemed to help; however this time didn't do the trick. I used Lenovo Solution Center, and it didn't show any problem. I checked and updated the drivers in the Lenovo Yoga Mode Control and it seems I'm up-to-date. Now it doesn't want to change to tablet mode automatically anymore, neither to switch the screen to portrait. Thanks in advance for the help.

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RELEVANCY SCORE 95.6

My touch screen is not working at all, I have not done annything to damage it and it seems like a driver problem because my pen still woks, but not perfectly. The pen is laging when I use it in the senter of the screen and jumps a lot, but when it is at the sides or top/botom it works perfectly. I have updated the drivers for them but the problem is still there, pleace help

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RELEVANCY SCORE 94.8

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 94.4

Hi, have upgraded from Windows 8.1 to Windows 10 and the touch screen is not working so unable to use in tablet mode. I have run Lenovo system update and all devices are showing OK in device manager.When I go to about PC in Windows 10 I get "no pen or touch input is available for this display".Have installed drivers from Lenovo website for chipset, gpio, sideband, monitor and display. No success.Everything else is working OK. Any suggestions? 

A:Yoga 11e touch screen not working after Windows 10...

I also have have this issue. I have been fighting it for 2 days now. 

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RELEVANCY SCORE 94.4

My recently purchased X1 Yoga touch screen has stopped working. Things I've tried to so far: Updating all drivers for BIOS and other devicesDisabling and re-enabling the touchscreen device and Wacom HID device in Device ManagerUninstalling touch screen device and Wacom HID Device in Device ManagerUnchecking "allow computer to turn off this device to save power"Reboot from safe modeRestore Windows to factory defaultFor clarifications the pen is working just fine.  I was able to get the touchscreen back for awhile by uninstalling the Wacom device in Device Manager and rebooting. That fix doesn't work anymore. I'm really frustrated by this - not even restoring windows to factory default fixes the problem. I've looked online for many hours on this issue and pretty much tried everything suggested. Any help would be appreciated! Thanks!










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A:X1 Yoga Touch Screen No Longer Working

Any update on this?  I just got my computer, all was fine.  Ran a windows update and the touchscreen stopped working.  Still works with the pen though.

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RELEVANCY SCORE 94.4

After a recent Windows update, the touch screen on my Yoga 260 stopped working. I thought it might be an issue with the drivers, so I went to update the touch screen driver, and it's no longer installed on my computer. Is there a way I can re-download the driver for my touch screen to get it working again?

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RELEVANCY SCORE 94.4

I purchased this computer in February and I've already had to take it in to get serviced because it stopped turning on. Now the pen and touchscreen have stopped working. Is there something I can do to fix it or would I need to take it in again?

A:Thinkpad 1x yoga touch screen and pen not working

What operating system?  Look in the device manager and see if there are problem devices

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RELEVANCY SCORE 94.4

Hi, can anyone help? I cant let my touchscreen work. IT says on the pen and touch "No pen or touch input is available for this display" Please can someone offer a solution. I have tried different workarounds already but nothing works

A:Touch screen of lenovo yoga 300 not working

Hello,
Welcome to Lenovo Community.
In order for the volunteers to help you better and save time, can you add which workarounds you have already tried? That will enable helpers to suggest anything else that you might need to do.
Thank you.

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RELEVANCY SCORE 94.4

Alright, my pen input works but not the touch input.Drivers are up to date, so is windows. Device manager shows all devices as working, incl. the wacom device and the HID-compatible touch screen.I tried to:- unistall the driver HID-compatible touch screen driver and restart- unistall the wacom driver incl. deletion of drivers, restart and reinstallation via lenovo vantage- downgrade the bios as per a solution here- reinstall of windows, one time via a lenovo restore usb, one time with a windows media creator usb In the same thread as the downgrade bios solution One of the Lenovo reps posted about upgrading the ... I contacted the Lenovo support as well and they want me to send in the device. BUT it was purchased in Germany incl. 2 year extended warranty and I'm currently residing in Denmark. Lenovo says that I can't send it in for a warranty claim without a German address and also tells me that international warranty is not an option for this device.It's quite the rollercoaster, really. Especially since I'm 99% it's not a h/w failure but some kind of low level software problem. Touch doesn't work in the bios or during windows install either. Or while booted from a ubuntu live usb. Is there anyone with the same issue and a potential solution?

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RELEVANCY SCORE 94.4

Dear all, last weekend, I had a double upgrade of Win10 as well as Lenovo driver. I did not check the functionality of the screen in between. Touch screen does not work (neither pen nor fingers). Screen w/o touch works properly.- There is no driver (human interface drivers > HID-compliant touch screen) been shown in the device manager.- the HID-compliant touch screen appears twice in view - Show Hidden Devices section. Software Update is OK.  > right click > properties > "device is not linked to computer"- HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch  -> touchgate = 1 I upgraded the touch screen firmware update (this upgrade failed during the process mentioned above and is shown as "failed" in Lenovo compagnion)http://support.lenovo.com/de/de/products/Laptops-and-netbooks/ThinkPad-Yoga-Series-laptops/ThinkPad-... Upgrade of WinTab Utiliy failed ("no tablet device on this system")http://support.lenovo.com/de/de/products/Laptops-and-netbooks/ThinkPad-Yoga-Series-laptops/ThinkPad-... This post describes the problem quite well (I went through all steps proposed)http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/hid-compliant-touch-screen-is-n... Any help highly appriciated

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RELEVANCY SCORE 94.4

Please help! my three month old Yoga laptop's touch screen suddenly is not working. I can still use the stylus pen but cannot use my fingers anymore to manipulate the screen . It was all of a sudden. Again, please help. Thank you.

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RELEVANCY SCORE 94.4

Hi everyone, I've been searching for the solution for this one by Google-ing many many articles on the Internet, I tried all of them but all failed. My 12IKB currently runs the Windows 10 Home version 1809, I also installed all latest drivers on Lenovo support page (here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-720-12ikb/download...) but the touch screen still doesn't work. Back when the first time I brought it home from the store, it worked but after installing windows update, touch screen didn't work anymore. Some articles told that the issue came from incompatible BIOS with the new windows update. I've noticed that Lenovo just released the new BIOS, I installed but nothing changed. So, could anyone please help me on this?

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RELEVANCY SCORE 94.4

My touchscreen suddenly stopped working one week ago. How do I reativate it? I have checked settings to be sure it is enabled; I have downloaded all Windows and Lenovo updates. Now what? Please advise! Thanks!! 

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RELEVANCY SCORE 94.4

I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode.  Thoughts? Will a factory reset make a difference?  I really need the touch screen for the work I do, and I can't send it out for repairs.

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RELEVANCY SCORE 94.4

I recently bought a Lenovo Yoga 300 11IBY laptop. It had windows 10 installed on it. I formatted it and clean installed Windows 8.1. I downloaded all the drivers from the Lenovo support site. However, the I2C and GPIO driver is not getting installed. It says "The platform is not supported". Also, the touchscreen is not working at all. What should I do?

A:Yoga 300 11IBY touch screen not working

Lenovo Team!!! Where ist the Answer?????

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RELEVANCY SCORE 94.4

I'm having an issue with my laptop. Pen input is working fine. it lets me use the digitazer but when i use my fingers it doesn't work. I need help fixing this issue because having a touch screen laptop that doesn't work is such a bummer. Please help!

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RELEVANCY SCORE 94.4

Hi. Touch screen on my device is working from time to time. Mostly not working at all. It stops working after suspend/reboot. I can't understand what makes it work again. Sometimes you suspend/reboot again and it starts working, sometimes its not. The reason of this is I2C HID Device with status "This device cannot start. (Code 10) A request for the HID descriptor failed." which is shown in Device Manager. When it doesn't have yellow warning icon - touch is working. What I tried: Windows Troubleshooter. It reinstalls driver. Doesn't help.Remove driver in Device Manager. Doesn't help. It restores automatically.Disable/Enable device. No luck.Install latest Lenovo updates (including BIOS, V.2JCN36WW) via Lenovo Companion. No luck.Install Windows updates. No luck. BTW, Creators update installed.Suspend/Restart. Helps in very rare cases around 1 of 10.


























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