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Accesing internet problem after using ComboFix and installing Recovery Console

Q: Accesing internet problem after using ComboFix and installing Recovery Console

Hi,i am having a strange problem in several workstations after using ComboFix.
Somehow,i cant access the internet.The problem disappears when i'm turning off the workstation and turned it on again(by rebooting only,nothing happens),but the next time i will turn on the workstation,most of the times the problem shows up again.
I am using win xp sp2 and i have installed DeepFreeze.

Ps.I didnt know that ComboFix has uninstall option(i read it here),so after finishing with it,i just delete it from my desktop.

Waiting for any help,and forgive me for my english.

Preferred Solution: Accesing internet problem after using ComboFix and installing Recovery Console

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Accesing internet problem after using ComboFix and installing Recovery Console

Welcome to TSF

Your first mistake was using Combofix without proper assistance. This is a powerful tool that should not be used unless you are experienced with it.

Open IE, go to Tools/Internet Options/Connections/Lan Settings and uncheck any proxy setting set by infection.

To properly uninstall Combofix
Start/Run type in combofix /uninstall

Next time get someone trained to assist you if your systems are infected.

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Please help me resolve the following problem.I have a Toshiba Satellite Pro M70-220 laptop, 60GB HDD, Pentium Mobile 750 Processor (1.8 MHz, 2MB Cache), 1.526 GB RAM, running on Win XP Pro SP3 (fully updated).The laptop HDD has 4 partitions:C: WinXP Pro SP3 OS, and all applications (pagefile for dumps)D: Pagefile - to handle normal pagingE: Data & DownlaodsF: BackupsHave attempted to add the Recovery Console to the Boot menu on my Satellite Pro M70 laptop running on Win Pro XP3, using the method detailed in the ComboFix procedure given by Bill Castner in "Add "Recovery Console" to your Boot Menu -- Now! in the AumHa Forum.I reached the stage where it said that the Recovery Console was succesfully installed, and I clicked on "No" to exit, and the CF-RC.txt log appeared; the CF-RC.txt looked OK: WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe[boot loader]timeout=2default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS[operating systems]C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdconsmulti(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetectSo I then attempted to delete the 2 downloads, starting with the Combofixe.exe. When I attempted to right-click on the Combofix.exe icon, the "hour-gloss" pointer appeared, and I was unable to get in the right-click menu to delete Combofix.exe. In fact the whole Windows screen appears to have frozen... Read more

A:"Combofix-Add Recovery Console to Boot Menu" Problem

You appear to have been very thorough, and everything seems to have proceeded to plan, except for the last step, which I would interpret as a very minor problem (Combofix not realising that it had finished it's job?).

What I would have done:
Crl+Alt+Del and "Shut down" the system.

Wait 30 seconds and start the system.

I would expect all to be well.
Try that if you wish.

Edit: Check the "Applications" tab in Task Manager to see whether Combofix is shown as running but not responding: If it is you can "End Process" there and that should fix the problem.

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I am having trouble installing the recovery console into my Windows XP Pro SP2, OEM version. If I try to install it from my OEM SP1a CD, it tells me that I am using a newer version of Windows than what is on the CD.

So, I slipstreamed SP2 into XP Pro. This gives me a current version of OEM XP Pro SP2. Now it tells me that it "error reading information from netmap.inf." It goes on to try to install it but aborts shortly giving me another error message and saying it cannot install Windows XP.

I did find a tip (#6363) at jsiinc.com about this issue but it was incorrect. It stated that I need to change a value in my windows registry, but the value in my registry is already as they suggested.

Anyone else have this trouble? Any suggestions?

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Microsoft tells me to insert the Xp/2 install cd, go to Start/Run and type the following command: d:\i386\winnt32.exe /cmdcons. I'm supposed to get a setup dialog box with a Recovery Console option. But all I get is an error message telling me that the system can't find the file. Does anyone know what I may be doing wrong or if there is a workaround for this?

A:Solved: Problem installing Recovery Console

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I have Windows XP Media Center Edition SP2, I am trying to install the recovery console and run the Combofix, when you go to this site below: http://support.microsoft.com/kb/310994

It gives me the options to choose which one I want, but does not have one for Media Center Edition, Is Media Center Edition an XP Home or XP Professional Based, I am working with someone on trying to debug my sisters computer, but they have me a little confused, they said I downloaded the wrong version, this was the version below. Ay help would be great. Thanks James
File Name: WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
Version: SP2
Date Published: 8/9/2004
Language: English
Download Size: 4.4 MB

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I have been trying to run combofix on WinXP SP3. When I run it, combofix tells me that recovery console is not installed or needs updated.   The recovery console IS installed and there is no update for recovery console in winXP.   I have used combofix on this computer in the past and did not have this problem.    So, my question is this: Does the latest update of combofix no longer support Win XP?
Thanks for your time

A:Combofix can't see recovery console

Windows XP is supported.System requirements for ComboFix are provided in the Authorized How to guide, on the authorized download page, and in the ComboFix usage, Questions, Help? - Look here topic.At this time ComboFix can only run on the following Windows versions:Windows XP (32-bit only)Windows Vista (32-bit/64-bit)Windows 7 (32-bit/64-bit)Windows 8 (32-bit/64-bit)If you need individual assistance with a malware infection or issues related to using ComboFix, please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.If you cannot complete a step, then skip it and continue with the next.In Step 6 there are instructions for downloading and running FRST which will create two logs.When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.

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Hi newbie here... so I hope I'm in the right place
trying to clean my PC & attempting to use
ComboFix exe
my problem is w/ Windows Recovery Console...I got a refurbished PC for Christmas...
so I do NOT have a windows CD... I went to http://support.microsoft.com/kb/310994
& downloaded approp. o so I thought ...but b4 I could save it directly to desktop it went to
it asked for 6 floppy disks -(which I do NOT have???)
I didn't know what to do so I x'd out???
1. How do I Un-Do this?
2. download correct one???
any & all help much appreciated

A:combofix & windows recovery console?


Combofix can really screw the computer up if not used properly. Maybe someone in the

security forum can help you with cleaning your system and running combofix if


If you think that the system is infected then someone in the security forum may be able to help you.

To get expert help with malware removal see the link below. Follow the steps


After completing the steps you will be advised to post a log for one of the experts to examine. Please use the link provided to post the log not back here.

Be patient and it may take some time for someone to assist you as that is a busy forum.

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Hi experts! Here's my story: Run Combofix, installed Recovery Console on the way Combofix restart results in black screen (no prompt or anything, just black) Switch computer off, then on, get a choice of Windows and Windows Recovery Console choose Windows - get same black screen choose Recovery - get a dos command promptAny way I can start up Windows?Thanks!

A:Combofix - Recovery console - Stuck

<<choose Recovery - get a dos command prompt>>Does the following depict what occurs (except for running the command)?How to use CHKDSK in the XP Recovery Console - http://pirules3.14.googlepages.com/recovery_console_chkdskIf you get into the Recovery Console...I suggest running the chkdsk /r command...to be followed by running the fixmbr command.Microsoft Windows XP - Fixmbr - http://www.microsoft.com/resources/documen...ons_fixmbr.mspx. If you use fixmbr, don't worry about parameters, just type the command.System manufacturer and model?Louis

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I was not sure where to post this.

Anyway when i turn the computer on i am given extra option of starting Windows XP media editon or Recovery console and i have 3 seconds to decide. I no longer have combofix installed and want to remove this boot option just to speed things up abit when loading the computer.

How do i do this?

A:Combofix. Remove recovery console option

Hello MatthewC

That option is still present because the Windows Recovery Console is still on your system. It is not removed along with ComboFix. The reason for this is that having the Recovery Console on the system provides powerful recovery options in the event of system failure for any number of reasons. Without the Recovery Console, if Windows XP fails to boot for some reason your options for recovery are very limited. Furthermore, removing the Recovery console will not significantly improve your boot time (about 3 seconds faster)

That being said, the option can be removed by removing the Recovery Console. If you're determined to do this. . . let me know in a reply to this thread and I'll let you know how.


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Found I had 3 different helpassistant files in documents and settings after computer started freezing after about 10 minutes. The internet was also going to different pages than the one I linked on even from google search. I worked through instructions here: http://forums.majorgeeks.com/showthread.php?t=202027 until it came to the recovery console which downloaded and seemed to install ok, but when I start computer and select the recovery console it gives me a disk error message and allows only control/alt/delete. I did run combofix per the other instructions so do have log files and can provide if helpful. Computer seems to be working pretty well right now and internet is behaving itself regarding links but I want to be certain this thing is gone! Since I have not been able to do the fixmbr command I am concerned that it is still there. Any help would be greatly appreciated - I depend on this computer for my work which is now two days behind schedule from this crazy thing.

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I know I will be reprimanded for running combofix without first setting up a topic here on bleepingcomputer.com and getting an expert advisor to walk me through the steps.  It was a mistake to run the program on my own.
In any case, after installing combofix and the MS Recovery Console, running combofix one time, and apparently removing combofix, I find I am unable to remove the Recovery Console.  I have tried to follow Microsoft's directions regarding deleting the cmdcons folder, but items within the folder are un-deletable and, by extension, the folder itself is un-deletable.
If you all can look past my imprudent and improper, unguided use of combofix, and are willing to assist me in trying to remove the Recovery Console, I'd appreciate it.
One other point:  Following the "Please select the operating system to start:" text when I restart the computer, I am presented with 3 choices, as follows:
"Microsoft Windows Recovery Console"
"do not select this [debugger enabled]"
"Microsoft Windows XP Professonal"
Based on limited past experience, I would have expected only the 1st and 3rd listed choices.  I have no idea what the "do not select this [debugger enabled]" choice is about.  (An option during boot up that says don't select this is kind of unsettling/worrisome.)  If you can shed any light on this, I would, again, be grateful.
Thanks in advance for any reply.  And if this message has in any way been... Read more

A:Ran Combofix 1 time on WinXP, now cannot remove MS Recovery Console

Hi,i wouldn't recommend removing the recovery console, it is actually a useful tool to have if the OS becomes unbootable. If you however, really want those entries gone, you can edit the boot.ini to remove them.regardsmyrti

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I installed Windows XP SP3 before discovering this forum. In reading the steps for troubleshooting malware infections, I noticed that one such step is installing the Windows XP Recovery Console.

Fortunately I have the Windows XP installation CD that came with my system. Unfortunately, it's an SP2 CD. So when I try to install the Recovery Console, it complains that I have a newer version of Windows than the one on the CD.

Microsoft gives fairly detailed instructions for how to install Recovery Console if you have an SP1 (or SP0) CD and are running on SP2. However, I'm paranoid enough to believe that those instructions do not necessarily scale to SP3.

So can someone tell me how I can install Recovery Console on my SP3 machine if I have an SP2 CD?

A:How can I install Recovery Console after installing SP3?

when you try to install recovery console, ie "d:\i386\winnt32.exe /cmdcons" (where d: is the cd drive) are you connected to the net ?, i think the install checks for updates @ microsoft and should continue if it can connect.

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I am writing this message on a laptop as my PC can no longer access the internet!
A few days ago I decided to re-install Windows XP in order to fix my computer from a nasty virus. Everything went fine but now I am having problems with this PC accessing the internet.
I found with Device Manager that several devices were not working/installed. These included "Ethernet Controller", "PCI Input Device" and "SM Bus Controller". I am unable to install these drivers as the computer cannot access the internet and I have no CD with these drivers on.
I am not very knowledgeable with Computers but I believe these drivers are the only problem. By the way, the PC has been installed with Windows XP SP1 (I would upgrade to SP2 but that again requires internet!).

Further Information:

Running Wired Broadband adsl using a netgear router and a Edimax Switch Hub. I have downloaded a Edimax driver .bin file but I don't think this will help and I do not know how to install it!

Please, please help me with this as soon as you can.

Merry Christmas!

A:Problem accesing internet!

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It seems to me that XP's recovery console is somewhat better than the one that comes with Vista or 7, unless someone can point me in the right direction for finding further documentation on this topic.

The main difference is the lack of ability to tinker with services (LISTSVC / ENABLE / DISABLE commands). A missed opportunity is the lack of registry tweaking, considering that REGEDIT can be run, but I think it only allows you to look at the registry for the recovery console rather than the main Windows installation, which doesn't help much (though I haven't tried to import/mount the registry file from the main Windows installation).


A:XP recovery console versus Vista/7's recovery console

You can create a Window PE (Pre-installation Enviroment) disk which is a cut down version of Windows with a command line interface so that you can tinker with the OS.

See for info: New Features of Windows PE 3.0 - Windows 7 Tutorial

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dell inspirion e 1505
windows xp media center version 2002
service pack 3

The laptop was/is infected with internet security 2011. Tried removing with Avg free 9 found trojan horse psw.agent.ajrw but some of the items were inaccessible. Could not run Malwarebytes receive the following "Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item."
I renamed mbam.exe to mbam.com an it ran and reported that it cleaned some stuff(don't have report). But the I kept getting avg security notices so the last thing I did was run avg in safe mode and now it appears I destroyed avg because all the components are gone.

AVG 9.0 Anti-Virus command line scanner
Copyright © 1992 - 2010 AVG Technologies
Program version 9.0.870, engine 9.0.871
Virus Database: Version 271.1.1/3457 2011-02-21

C:\Program Files\AVG\AVG9\avgchsvx.exe Virus identified Win32/Agent.BS
C:\Program Files\AVG\AVG9\avgchsvx.exe (1016) Virus identified Win32/Agent.BS
C:\Program Files\AVG\AVG9\avgcsrvx.exe Virus identified Win32/Agent.BS
C:\Program Files\AVG\AVG9\avgcsrvx.exe (1736) Virus identified Win32/Agent.BS
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24adf822-76f7-4481-b30b-ff1b40f8687f Locked file. Not tested.
C:\Documents and S... Read more

A:internet security 2011 guide xp recovery console for laptop

Hello.Here are instructions for creating your own Recovery Console disk completely legally, and free!Please download ARCDC from Artellos.com.Double click ARCDC.exeFollow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3You will be prompted with a Terms of Use by Microsoft, please accept.You will see a few dos screens flash by, this is normal.Next you will be able to choose to add extra files. Select the Default Files.The last window will allow you to burn the disk using BurnCDCCYour ISO is located on your desktop.

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Recently my PC crashed with a BSOD and when I rebooted I received the missing or corrupt \windows\system32\config\system messge.
I put in my XP disk and used recovery console to replace the system file. PC booted up ok. Now after a couple of minutes the PC gets a BSOD which flashes up something about the fltmgr.sys file and then it reboots.
In control panel when I click on system under the General flag it shows that I have XP Pro Service Pack 1 installed and very little information about the PC itself just that it has 1 GB of memory. When I go to add/remove programs it shows that Service Pack 2 is installed.
When I boot up into safe mode I am not getting the cycling BSOD problem.
Anybody got any clue how I can resolve this?


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I have an XP OS, Dell Dimension L100r PC with error message that says," windows cant' start, file is missing or corrupt: WINDOWS\SYSTEM32\CONFIG\SYSTEM

I have 2 XP cd-Disk, for repair files but can't remember which one I originally used so i put the 1 I thought was the correct in to boot for repair. It takes me 2 a screen that asks which installation do I want so I put 1 and hit enter. It doesn't ask for a password just gives me screen prompt such as this:
C\WINDOWS>. I put my admin password in anyway and it repeats the same screen prompt.

Please help. Don't want to lose my files that have been backed up in Live One Care and have to Re-Insatall my OS altogether.

A:XP Recovery Console Problem

See here for the steps you need to take to resolve the issue

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I have a problem with the boot.inf on a computer, to fix the problem all I need to do is get WinXP recovery console to repair the fault.
Unfortunately, nothing I can do gets the recovery console working! The WinXP cd will not boot even though I removed all other IDE devices, set the CD drive to primary master and made the CD rom the first boot device.

I then tried using WinXP boot disks, these do not work either - I get this error message on the first disk, "File \biosinfo.inf could not be found. The error code is 4104. Setup cannot continue. Press any key to exit."

Next I booted with an old Win98 boot disk, this worked OK and I managed to get to the welcome to windows blue screen going through \i386\winnt. But then it says it can't continue because it needs 330MB of free space (there is plenty of room left) and drops back out to the DOS prompt!

What on earth do I need to do to get the blasted recovery console going?
Thanks in advance.

A:XP Recovery console problem...

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Turning on my computer I have found that it continuously restarts. The XP screen appears, then restarts, the windows log on does not come up.

I found this article:


Which sounds like exactly my problem.

I am currently running SP2. I booted up from my original windows CD and followed the recovery console instructions. However when at the prompt:


when i enter "cd system32" as the article instructs it tells me that "the path or file specified is not valid.

Can anyone offer any advice as to a) be able to successfully repair the possibly damaged Kernel32.dll file and b) boot up successfully.

Thank you in advance!

A:Recovery Console Problem

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trying to do winxp repair. the repair option is missing so i want to restore the boot ini. when i try to get in recovery console it wont accept my password. any suggestions please?

A:recovery console problem

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i recently used combofix and the windows recovery console in order to get rid of some viruses i had when i was using XP, i have since formatted C and installed windows 7. For some reason the recovery console still appears on start up but the windows 7 version instead of the XP one. The recovery console files were saved onto my D drive. my question is how do i disable it, ive followed through lots of tutorials such as deleteing the cmdcons and changing the text in the boot.ini file and nothing seems to work it still appears on start up every time. pre-thanks for any help you can give me.

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Hey Guys

I have A NEC Versa M540 Notebook and it has a partition that has nec recovery console on it (press F11 to boot to it at power on) and when you press Partial Recovery (reinstalls system files but keeps your data) it says prepairing HDD and then it says Runtime Error 76 and reboots. after reboot HDD is empty!

Why Is This?

A:NEC Recovery Console Problem

It sounds like your recovery partition may have been damaged. Did you happen to recieve recovery cd's with your system or make them from the program menu? If you do not have cd recovery disks then you are going to have to contact NEC for a set. Usually the vendor will send you a set and only charge you for shipping. You could try using System Commander to see if the files you wanted to save are recoverable from your hdd. System Commander can recover files that have been deleted, very effective product. I use versions 8.10 and 9.0 depending on hardware.

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I run Windows XP Home edition, and upon rebooting my computer earlier today I got a blue screen error about a minute or two after start up. I tried rebooting again a couple of times and each time the same thing happened. I'm not quite sure what caused it, but it seems one or more of my startup files are messed up? Anyways, I found a site that seemed to describe my problem and had a solution to it. I started to follow the instructions here... http://www.digitalwebcast.com/articles/viewarticle.jsp?id=8658-1 until I got to the 'copy C:\windows\repair\system C:\windows\system32\config\system' part and got a 'The system cannot find the file specified' error. Any ideas on what to do? Should I be doing something else?

Thank you!

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I was trying to download and run ComboFix. I followed the instructions to load Recovery Console prior to running ComboFix. While ComboFix was running, it stopped before completing. My computer went back to reboot itself. When I got to the screen to chose starting Windows XP or Recovery Console, it could not boot windows. After I chose to stop itself from rebooting, I got the error message "STOP: c0000135 (Unable to locate component.) This application failed to start because basesrv was not found. Re-installing the application may fix this problem." So I chose recovery console and ran chkdsk. After a long time it finished, indicating that it had repaired some items. Again I tried to boot windows and are still unable. This is my office computer so I would really appreciate any help.

A:Recovery Console Problem?

I was trying to download and run ComboFix. I followed the instructions to load Recovery Console prior to running ComboFix. While ComboFix was running, it stopped before completing. My computer went back to reboot itself. When I got to the screen to chose starting Windows XP or Recovery Console, it could not boot windows. After I chose to stop itself from rebooting, I got the error message "STOP: c0000135 (Unable to locate component.) This application failed to start because basesrv was not found. Re-installing the application may fix this problem." So I chose recovery console and ran chkdsk. After a long time it finished, indicating that it had repaired some items. Again I tried to boot windows and are still unable. This is my office computer so I would really appreciate any help.Have a read here about ComboFix. You may have to completely reinstall your operating system.

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Windows XP just decided I need an administrator password. This is what I was doing at the time:

From C:\Windows\Repair, I just did a "Copy Software C:\Windows\system32\config" from the recovery console in hopes of repairing boot problems with my P.C.

I was able to access the console just fine. It asked me which O/S I wanted to log on to and I selected the the number one and hit enter. I only have one O/S.

It asked me for an administrator password and I just hit enter again and it dropped to the command line and everything was fine. Except for the fact that when I rebooted, the P.C. complained about not having the system file as well.

I went back in to recovery console and did the same as above except I copied "System" this time and rebooted. The P.C. complained about lsass.exe, So I decided to copy all five files of the hive from C:\Windows\Repair.

The only problem is that when it asks for an administrator password now, It will not accept "enter" as the password.

There is no admin password for the P.C. There never has been, and now I can't get in to my own system to finish what I started.

Has anybody encountered this problem?


A:Recovery console pasword problem

Is this on a notebook type machine?

You may have upset the security feature some notebooks use to lock the drive and/or the entire computer!

Please get in touch with your computer manufacturer for help.


TSG Rules do not allow us to post help for password issues as there is no way to be sure of who is doing what and why.

We regret that we cannot help you.

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Hi all

I'm new to this site but hoping someone can help.
When i start laptop I get a message indicating I need to replace <windows root>\system32\hal.dll OK
after reading loads of stuff easy fix seems to be boot from cd/drive and repair in windows recovery console, problem is when i get to recovery console it asks for admin password. I have never set a password and usually just tap enter key to load windows, but when i try this at the recovery stage its says password incorrect. I have checked in the bios and no passwords are set from admin or system. The manual says if no password set simply tap enter however this is not working for me. Have you any ideas how i can bypass this password as I can not change or reset it in the bios. Thanks

Dell Laptop Inspire 1320
Windows XP Pro Service Pack 2
any more info just ask!

Not sure if worded this properly so sorry if sound a bit muddled.


A:windows recovery console problem

The password that is being requested is for the windows administrator account and has nothing to do with the BIOS. Unfortunately, the rules of this forum prohibit help with bypassing/recovering passwords. I suggest that you try google.



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I'm having trouble booting my XP system in Recovery Console mode: When booting in Recovery Console mode, system stops with message: can't load keyboard layout file KBDUS.DLL. Can't continue and only option is to reset system. I've seen reference on Microsoft site to this; but in regard to upgrading system. The solution they post is to give full "Full Control permission on the root of the volume on which the $Win_nt$.~bt". I don't have a $Win_nt$.~bt folder. I've made sure that system drive and windows folder have full permissions for system and administrators. I only have one user account and it's w/ admin previlages. The KBDUS.DLL file is resident on my system.

Any suggestions would be appreciated.

A:Problem booting in Recovery Console

What I would recommend is doing a search for "KBDUS.DLL" to see if it is on your computer. If it is, it will be located in the C:\Windows\System32 directory.

If it is not there, you can download this FTP file. Cut and paste it to the system32 directory and maybe your problem will be resolved.

P.S. (If you download a FTP file and you have the means, I would recommend scanning it for viruses first before opening it)

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HI, i have installed recovery console and now i cant start it up, when i boot the computer i receive 2 choises, either start xp-proffessional or recovery console, the problem is that i cant use the arrows on keyboard-its just counting down to start up the os, can i change this option to make the arrow buttons to work anywhere, in BIOS?


A:problem getting recovery console starting

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Hi, Today i tried installing the Xp Recovery console. But every time it pops out "Setup was unable to read from or write to drive C. If a virus scanner is running, disable it then restart setup

I have Disabled my firewall and antivirus already but still the error pops out. Kindly provide a solution

A:Windows Xp Recovery Console Problem

The installation did not complete correctly.
It is possible that Windows xp startup files in the root directory were missing or in use. Please close all the applications that might be using those files.

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Ok first i'm running Windows XP Home Edition 2.17 ghz 1gig of ram i think its still SP1 on a Pavilion a420n

when windows loads and i see my desktop i get several ms-dos like prompt screens titled C:\windows\rundll32.exe and they just scrolls the a repeat of 4 numbers that change every now and then

i also get that same thing when i try to look at my calender or any thing in my control panel and it want actually load any of the tools in my control panel

I have a recovery partition and can usually press F10 when starting up and go to the recovery menu and do a destructive recovery, but when i try that now it loads like its going there and then restarts my computer and boots up normally, but i still have the same problem. Also while trying to use the Start.Program files.pc help and tools. hp pc system recovery i get the same thing.

I've tried to make recovery cd/dvd's but it didnt work and want let me retry it says i've already made a set.

I don't have my windows xp cd mine came with it installed and the boot floopies i made don't boot up even when i changed bios to boot a:\ first i've run the recovery tools cd but not having any luck with that either.

also i'm having trouble finding a friend with a windows xp cd and i don't have the key for mine on my box ! am i just outta luck ?

Please help i'm at a loss

A:HP Recovery Console Problem/ Rundll32.exe

Hello and Welcome to STF


also i'm having trouble finding a friend with a windows xp cd and i don't have the key for mine on my box ! am i just outta luck ?

Without a license you are out of luck. Are you sure it is not on the back or underneath?
It also sounds as if your recovery partition is also pooched. Your most likely are going to have to purchase Windows XP.

When you do, just Boot to the cd and format the drive and install windows again

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Hi Guys (& gals)!

I tried to remove a virus several days ago and I messed up my registery. (I made a backup, but don't get me started on that issue).

I rebooted, and instead of coming up directly to my desktop, it came up with the log-in screen for the Administrator and me. I selected me, and it came up in safe-mode with the cmd shell.

Ok, this is important... I went into msconfig, and safe-mode was NOT selected.

So thinking that I needed to do a repair, I inserted my original XP disc and booted into the recovery console. First, I did the normal stuff, like chkdsk and so forth. I also looked at my boot.ini. Everything appeared normal.

So I rebooted, same problem.

Went back into the recovery console and did a repair. Everything went along smoothly and guess what! After the first reboot, it gave me the infamous "You are in Safe Mode... you can't do what you are doing in safe mode... you are a bad person and you need to be punished". (Obviously, I'm paraphrasing here).

And I'm in the endless reboot cycle.

So, I've tried everything (almost) and I would prefer not to do a full re-install. I tried using bootcfg, but this didn't help any since it doesn't say "safe-mode". (Although I did go through the motions). I also deleted my boot.ini and it gave me an error message (no boot.ini, or whatever), and still got stuck in the endless reboot cycle.

I also did a fixboot, which didn't help either. And I attempted to ... Read more

A:Solved: XP problem using Recovery Console...

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I can't access my desktop (not even safe mode is working), so I'm trying to use the Windows Recovery Console by booting from my XP CD... I don't have a password, however after I press enter when prompted for my password, it tells me the password is incorrect. Does anyone have any ideas? Thank you.

A:Windows Recovery Console problem

Can you give more info on why you cannot access the desktop.

We are not allowed to help with passwords, there may be another solution that does not involve passwords.


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My laptop (Sony) crashed a while back, showing:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

I left it alone till now (2-3 months). After frequent crashes before, I fully updated my laptop (unsure, but I may have gotten SP3) with Recovery Console.

When I boot up to RC however, instead of an acknowledgment message at the top, it's a black screen with a command underscore blinking in the upper left corner. It stays that way, and when I start any sort of typing, the laptop beeps but stays the same. So I am unable to load up XP or RC to fix XP. There is no boot cd that came with the laptop.

So hopefully, you can help me with this. There are no files I really need on the computer, so I am willing to do a full overhaul, however, I am nervous on how to get drivers for my hd if such a case should be needed.

I am thankful for any and all support.

A:Recovery Console Problem and Corr. Sys.32

Sounds like you are booting into the Recovery Console as default instead of XP/

Your boot.ini must be editted to fix that issue (if it is the issue);


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PC is Athlon 64X2 Dual Core Processor 4200+. Operating system is XP Professional.
Following a suspected virus problem & discussions with anti-virus provider, they have finally asked me to replace the user32.dll file with the same from my Windows CD using Recovery Console. Following the Microsoft support publication 315241, no problems in starting the Console or renaming the user32.dll file to a .bak extension. However, I cannot seem to replace the file using the Expand command.
My syntax is: expand d:\ie386\user32dl_ c:\windows\system32.
When I try this, I get the message "The system cannot find the file or directory specified". Using windows explorer, I can see that the relevant user32 files on both the C: drive and on the Windows CD do exist. The CD is the original installation CD. Am I doing something wrong with the Expand command or is there another problem?
Any help gratefully received. Thanks, Kevin.

A:Problem using Expand in Recovery Console

Do/did you mean to type i386 instead of ie386?i386 should be right.

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Hi, my mother has a 3 year old XP Professional computer that she's having some serious issues with. It's a Gateway that came with XP Pro installed. After a recent Windows update (set to automatically download), I restarted after being prompted to, and haven't been able to start Windows since. I get the following error message: Windows could not start because the following file is missingor corrupt:<Windows root>/system32/hal.dll.Please re-install a copy of the above file.(note: there is a split-second mention of the BOOT.INI file just before the previous message is displayed. It's not on the screen long enough for me to read it all though)Now, I spent a lot of time searching the Internet for this error and I found many indications that this is likely tied to IE8, and that uninstalling IE8 might help for the time being. Every discussion I've found, however, recommends using the Recovery Console tool to fix the current hal.dll problem, so that I can log in and fix the larger issue. I'm unable to access the Recovery Console, though, because I can't get passed the Administrator Password prompt. I've been using a Dell XP disc, since she can't find her Gateway disc. I'm still able to boot from the CD and get to the Recovery Console option. I've tried the two administrator passwords used on the computer (one for myself and another for my mother's account) and I've also simply hit Enter without entering anything, but nothing w... Read more

A:Missing HAL.DLL & Recovery Console password problem

http://www.kellys-korner-xp.com/xp_haldll_missing.htmScroll down to Hal.dll Is Missing comments by Alex Nichol.Another approach: http://pcsupport.about.com/od/findbyerrorm...ssinghaldll.htmMicrosoft guidance: http://support.microsoft.com/kb/314477Louis

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My computer is getting the "UNMOUNTABLE_BOOT_DEVICE" blue screen of death error message, so I popped in the Windows XP install disk and entered the recovery console. I had to choose between 2 windows installations before I could send any commands. I typed in chkdsk /r....and the process only took 2 minutes. All it told me was "Performing additional checking or recovering" and then told me my disk space allocation. I thought this process was supposed to take closer to an hour and tell me if there were any problems or errors. Can anyone help me get this to work properly?

A:Problem running chkdsk /r on recovery console

Ok. I just got it to start properly (I think) by doing "chkdsk c: /r" instead...but it got to 27% and then it stopped and told me it "The volume appears to contain one or more unrecoverable problems." Is there some way I can get it to scan completely?

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Can anyone with Windows XP SP3 << EXACT copy and upload a file named ntoskrnl.exe located in c:\windows\system32 to rapidshare or any other thing?

Many thanks, I really need the file now

A:How do I get to recovery console? Problem with corrupted file

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I am experiencing a pretty serious problem and could use some help.

I have windows xp pro

AMD 2200XP, 80gig Maxtor IDE

Out of the blue today I tried to turn on my computer and received this message:


I tried a few times to boot into safe mode and a few restarts and no longer go that message but now receive this one:

I tried to follow the microsoft solution to repair a corrupted registry using the Recover Console but found another problem.

I boot using the windows XP in the setup and its running through drivers its installing but before I get to the setup screen to press r for repair and then c for recover console it stops and I get a different message each time:

ntfs.sys corrupt


dmboot.sys problems...


setupdd.sys error code 7


sometimes it just hangs and stops

So I tried to solve my first problem of the corrupted reg by getting to the recovery console but I cant even get to that.

Anyone have and idea? Can I get to the recover console without going through the windows xp boot cd?

A:Corrupted Registry and Recovery Console Problem

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Want to run Combofix, but first need to install the Recovery Console. However, Windows Setup is giving a message that, "Setup cannot continue because the version of Windows on your computer is newer than the version on the CD. Warning: If you decide to delete the newer version of Windows that is currently installed on your computer, the files and settings cannot be recovered." I'm using the original CD, but am currently in SP3. What should I do? Thanks.

A:Problem Installing XP Recover Console

Try slipstreaming SP3 into your installation CD. Here's a link on how-to: http://www.winsupersite.com/showcase/xpsp3_slipstream.asp

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I boots up my computer, and the laptop gives me 5 choices to start my computer: start windows normally, safe mode, safe mode with command prompt, last good known configuration, etc. No matter which one i choosed though, they all give me the same result. i could sees the windows xp logo loading with the bars loading up XP but shortly after that i gets a Blue Screen of Death for about a second (not long enough for me to see the error), then it goes back to the Boot options I listed above.

and this problem repeats whenever i choose any of the five options from the menu.
i had run the recovery console, but it reports that the recovery console cant locate any hard disk on the computer and i had to press F3 to quit and when i try the reinstall option for windows xp, it said that there is no hard disk detected.
however, when i try to load ntfs4dos into a usb drive (bootable) i able to get chkdsk to repair the drives and it reported that it had fixed some problems but after i restart i get the same error again with the 5 choices in which i cant boot to windows xp.

i had tried attrb -h boot.ini, attrib -s boot.ini, del boot.ini , bootcfg /rebuild, fixboot but still to no avail using the usb boot drive.

fyi, the laptop had a 120 gig of hard disk, installed with windows xp on drive e: and a partition with no windows installation on drive d:

is this a problem with boot.ini , or mbr records for the disk? i was able to browse the directory for both of the drive c and d us... Read more

A:big startup problem with winxp, hard disk not detected cant enter recovery console

hello ,

read this


you will want to select the drive with the os on it

get back to us


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My first post here, except for introducing myself. My problem is with my son's HP Pavilion a1130n. It is running Windows XP Media Center Edition. Awhile back, he was notified of some important Windows updates and started to install them. During the process, he lost his internet connection and was not able to complete the update. Consequently, when he tried to boot up the next time, the system would not boot. I don't know if there were any error messages displayed at this point, but what happened next is where the problem started. He, (not knowing enough about Windows recovery console), panicked, and after not being able to even boot into 'SafeMode', jumped right into a recovery operation. When he saw that the operation was going to restore to the same state as when he bought it, he panicked again about losing all his family photos and music, and unplugged the machine. Needless to say, the system is now completely unusable. I pulled his hard drive and connected it to mine, and with the help of a free recovery program (Piriform's 'Recuva'), i am able to see and recover all of his data. However, it is a tedious and time consuming process and I am wondering if there is any way to undo the damage he did and get it back to a bootable condition keeping all his data in place. Any help would be greatly appreciatd because he may not have his original restore disks. Thanks, in advance for your consideration.

A:Hoping to undo partial recovery operation (recovery console)

If you have the installation CD you can do a repair installation. This will not affect any of the data or applications.Boot the computer from the XP CD. You may need to change boot order in the BIOS so that the CD-ROM is the first device in the boot order.When you see the "Welcome To Setup" screen, you will see the options below This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To setup Windows XP now, press ENTER. To repair a Windows XP installation using Recovery Console, press R. To quit Setup without installing Windows XP, press F3.Press Enter to start the Windows Setup. To setup Windows XP now and Repair Install , press ENTER. You do not want to choose "To repair a Windows XP installation using the Recovery Console, press R.Accept the License Agreement and Windows will search for existing Windows installations.Select the XP installation you want to repair from the list and press R to start the repair. If Repair isn't one of the option end the installation, this will mean that you will need to do a fresh installation of XP.The repair will copy the necessary files to the hard drive and reboot, the repair installation will continue after the reboot.

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Hoping to avoid a full reinstall of Windows XP, I'd like to try some repair procedures. The problem is, when I launch my "Vaio PCV-RS430G" recovery disc it goes straight to Sony's proprietary recovery interface which provides ONLY the preset option to wipe my 'c' drive and reinstall Windows. According to some MS articles I've read, an XP recovery disc should allow me to access the Windows Recovery Console (by typing "R" at the welcome screen). Can anyone suggest how I can bypass the Sony recovery and get to the Windows Recovery Console?

BTW, I have a "Spotmau PowerSuite 2008" CD. Just mentioning this in case it might be of some use here. Any help would be VERY MUCH appreciated

A:Unmountable Volume - Can't Launch XP Recovery Console Through Recovery Disc

Recovery discs that come with your pc usually only offer the option to reset to factory conditions

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I have a machine that runs windows vista and also has a TV tuner. Initially windows media center would connect to the internet to download basically a TV guide that helped tremendously with recording TV programs. about 2-3 months after I got the machine windows media center stopped connecting to the internet to download the guide data. Around the same time we installed a program called net nanny (content protect) that may or may not have something to do with it... ideas??

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I receive BSOD BAD_POOL_CALLER error upon shut down AFTER I run CCleaner do a Defrag (using Defraggler), Backup My Documents (sans My Music) and set a System Restore point.

Pull battery out to turn off, boot up to send MS the error message then it boots normally until I do the above all over. I usually do a backup once a week.

Running XP SP3 on Dell Latitude D830 w/ 2G RAM. I am a CPA so really can't afford problems this time of year.

Do I need ComboFix? I have the OEM XP SP2 CD and the drivers CD. Do I need to download the Recovery Console from MS?

A:ComboFix/Microsoft Repair Console needed?

Run ComboFix? No.

Post a hijackthis log before you run anything and capture the entire contents of the BSOD as this provides more information.

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Hello.My problem is the following:
Something was wrong with my Pc, so I did a repair install.
Everything went fine, but there was 1 problem after i reapired installedi had to create the users again and now i cant access my documents of the old user, becuase i had set them as private.
Any idea of what i can do to fix this?
Thak You

A:Problem Accesing files

i'm sure you already tried this but go to administrative settings in control panel and it should be there in like people or something

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We use linkpointcentral.com for our official purpose for the past 3 years.

But from lastweek, the site is not working for us. We get 404 error message, "Page cannot be displayed".

We use Windows 2000 with SP4 and IE6. This configuration and all is same from the last 1 year and we didnt change anything in our system configuration. We use dynamic IP only in our office.

We tried to open the site from outside our office...the site is working fine outside. We contacted our ISP also, but they say, there is no mistake at their end and the site would probabily blocked the IP.

We tried restarting our system also, but it didnt work out.

Can anybody please help me?


A:Problem in accesing a particular website

Hi Susan, welcome to TSF...

it may be an idea to temporarily disable your firewall to see if that is blocking it. Be sure to re-enable the software as soon as you finish.

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