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Unexpected Reboots

Q: Unexpected Reboots

I am running XP pro and lately have been getting some unexpected reboots. Here is my HJT log....any suggestions?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:19:49 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Documents and Settings\Krista\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/...arch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\SYSTEM\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://staplescanada.webprint.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1114631715186
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {F2A84794-EE6D-447B-8C21-3BA1DC77C5B4} (SDKInstall Class) - http://activex.microsoft.com/activex...te/sdkinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B052FC3F-3475-467F-A390-07608BC23ED6}: Domain = escape.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{B052FC3F-3475-467F-A390-07608BC23ED6}: NameServer = 142.161.130.155,142.161.2.155
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\System32\WFXSVC.EXE

RELEVANCY SCORE 200
Preferred Solution: Unexpected Reboots

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unexpected Reboots

Hi, can you please follow the instructions in this sticky topic, and then post the requested logs?

http://www.techsupportforum.com/secu...ion2-beta.html

Also, creating multiple posts for the same issue is known as "flooding", and is against forum rules. Please take the time to read them.

Read other 1 answers
RELEVANCY SCORE 56.8

My computer has unexpected reboots. I cannot tell when or why these will happen. However, if I try to run SFC, or repair console or even defrag, the machine reboots on me. I have unchecked the box on the "reboot system" thing but I still dont't get an error or blue screen it just reboots




Deckard's System Scanner v20070318.32
Run by Krista on 2007-03-21 at 15:08:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 4 Restore Point(s) --
4: 2007-03-21 21:08:40 UTC - RP4 - Deckard's System Scanner Restore Point
3: 2007-03-20 21:19:09 UTC - RP3 - Removed J2SE Development Kit 5.0 Update 9
2: 2007-03-20 21:18:23 UTC - RP2 - Removed J2SE Runtime Environment 5.0 Update 9
1: 2007-03-20 20:48:41 UTC - RP1 - System Checkpoint


Backed up registry hives.

Performed disk cleanup.


-- HijackThis (run as Krista.exe) ----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 3:09:48 PM, on 3/21/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\W... Read more

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RELEVANCY SCORE 56.8

For about a week now something strange occasionally happens while I'm using my computer. It suddenly shuts down and reboots completely on it's own.
When it reboots its shows the "Windows was not shut down properly" screen with the "Start windows normally" choice highlighted. I do so and I'm back in business. But I never know when it's going to happen again. Today was the third time during the period I described.
Any idea what's causing these unexpected reboots?
 

A:Unexpected reboots

What version of Windows are you using ? That sounds like a recent version of Windows, like 8 or 10. But you posted in the DOS / other forum? DOS predates Windows 1.0.

Try going into Control Panel > Device Manager and see if there are any yellow icons. If so, see what the error messages says in it's Properties. And try to right click Update the driver.
 

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RELEVANCY SCORE 56.8

I have a problem, my PC dont work normally, I reinstal Windows because he restart from him self several times till he start up, but now he do it again. I test RAM, try stability test everthing is super acept when I whant to turn him on he make problems. Can someone tell me what to do more??????
I have instal Windows 7 Ultimate 64-bit.

A:unexpected reboots

Before installing Windows 7 did you check that all the hardware was compatible by running the Windows 7 Upgrade Advisor here? : Windows 7 Upgrade Advisor - Download - Microsoft Windows

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RELEVANCY SCORE 56.8

I recently purchased an Acer 5740G notebook computer. Windows 7 Home Premium was pre-installed.After only a few weeks of use the machine began to spontaneously reboot. Sometimes this can occur three or more times at intervals of less than 30 minutes and sometimes it can run for more than a day without any observable problem.I have run a thorough chkdsk on the hard drive, run sfc /scannow and five passes of Memtest-86 v3.5. All of these showed no errors or violations. I have also regularly run "Advanced System Care Professional" and "CC Cleaner" (amongst others) to check and repair registry errors, application paths, etc. I can't see any correlation with any application or process. It can happen in the middle of anything I am doing, or when the computer is idle.Below is a copy of the "Hijack This" log and I wonder of it gives any indication of a system or software problem. I will be very grateful for any help with this frustrating problem.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:30:12 PM, on 2/05/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exeC:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files (x86)\WordWeb\wweb32.exeC:\... Read more

A:Unexpected reboots

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 56

Toshiba laptop random shut-down about one minute after booting
- PC auto restarts with "DOS window options" ... I chose "Restart"

Windows showed this window (image) ...
Before clicking anything I copied this from the Windows has recovered from an unexpected shut down window

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 100000d1
BCP1: 000000D4
BCP2: 00000002
BCP3: 00000000
BCP4: 8B3D718B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040415-15069-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-31231-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
Then another another small window "searching for solution (?)" self dismisses
- then all is normal.

I considered lodging this thread on BSOD forum but instructions there emphatically state "only if BSOD"

When I try to open C:\Windows\Minidump\040415-15069-01.dmp ... "Access denied"
- a padlock on 'Mindump" folder
C:\Users\Owner\AppData\Local\Temp\WER-31231-0.sysdata.xml ... I dont know what to do with "sysdata.xml

? Fan is running most of the time ... Read more

A:PC Unexpected shutdown, then reboots itself

Bump!

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RELEVANCY SCORE 56

Windows 2000 occasionally reboots unexpectedly. Any ideas on what the cause might be and how to resolve this issue? My latest Hijack This log is posted here:

Logfile of HijackThis v1.99.1
Scan saved at 10:56:33 AM, on 3/4/06
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\System32\cisvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-L... Read more

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RELEVANCY SCORE 56

About once a day my screen suddenly goes black and the computer commences a reboot. I can find no common factor in either what I'm doing at the time or how long the computer has been running; it seems to happen at completely random times. I don't think it is an overheating problem as it has done it, though rarely, soon after the initial boot up. It has never done it twice in a session, even when I've been working for several hours. To my knowledge I don't have any programs that do updates followed by reboots except those that remind me beforehand. I've had the problem for several weeks. Any suggestions please?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A4-6300 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
Processor Count: 2
RAM: 8136 Mb
Graphics Card: AMD Radeon HD 8600/8700M, 1024 Mb
Hard Drives: C: 199 GB (110 GB Free); D: 248 GB (242 GB Free); E: 15 GB (1 GB Free);
Motherboard: Hewlett-Packard, 2AF6
Antivirus: Avast Antivirus, Enabled and Updated
 

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RELEVANCY SCORE 56

If I try to run SFC, or reinstall XP pro or run trends online virus scanner lately my comp just reboots on me. I am suspecting some form of virus....any thouhgts?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:19:49 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\Documents and Settings\Krista\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/...arch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: U... Read more

A:Unexpected Reboots[moved from xp]

Hi whizzkid3

I'll let the malware-experts in the Security forums give you their feedback on the log, they have more experience in HJT logs (they'll give their feedback in your thread over there). I don't see anything at first glance.

Once you get a clean-bill of health from our Security experts:

Try changing a setting: right-click "My Computer", select "Properties", then "Advanced", and in the "Startup & Recovery" section - click on "Settings", then in the "System Failure" section - remove the checkmark from the box "Automatically Restart". If a fatal STOP error is occurring, this will let you see it. Copy it down & post it here.

Also check in your Event logs for errors that coincide with the restarts. Go to the Event Viewer to view the logs - it's in the "Administrative Tools" in the Control Panel (in "Performance and Maintenance" if you have Control Panel set to the category view). To view the details of an Event - right-click it and select "Properties".

Best of luck
. . . Gary

... I noticed that you have had many malware scanners active recently -- have any infections been found recently? If not, what symptoms have led to your wish to reinstall?

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RELEVANCY SCORE 56

Hi everyone,
I'm watching the forum long time as unregistered user. So now my first post is true when the rough came up. As mentioned in the title I'm experiencing unexpected reboots and sometimes BSODs.
More details about my new (1week old) system

Mobo: GA 890GPA-UDH3
VGA: On board ATI4290 +128GB DDR3 sideport memory
CPU: PhenomII X4 965 BE 3,4 GHz
Memory: Corsair Kit 2x2GB CMX4GX3M2A1600C9 DDR3 1600
PSU: CoolerMaster RealPower620W
HDD1: WD640 SATAIII
Keyboard/Mouse Microsoft wireless desktop 5000


Last week I installed my new components build up the pc and install a fresh new W7 Ultimate 64bit. After OS I installed gigabyte drivers. In the mean time windows update took place. so may be some drivers were already installed from windows update. Afterwards I installed AVASt home antivirus.

Later I experienced my first reboot, one hour after a BSOD and so on...
For the record there were no overclocking setting
After reading some related posts I did the following:

1. Manual setting for the memory timings 9-9-9-9-24 and voltage 1,65V as stated from corsair
2. BIOS update
3. Uninstall AVAST / install Microsoft Essentials
4. Download latest drivers from gigabyte and install them.

Still facing the same at least one reboot or BSOD daily. It is random and not after specific software/application excecution.

Finally I downloaded autoruns+Windows7&Vista and collected related files as suggested in other thread.

I had a business trip so i didnt spen... Read more

A:Bsod and unexpected reboots

I see possible malware involved:
Code:
Event[349]:
Log Name: System
Source: Microsoft Antimalware
Date: 2010-09-27T22:30:28.000
Event ID: 1007
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: Raphael-PC
Description:
Microsoft Antimalware has taken action to protect this machine from spyware or other potentially unwanted software.
For more information please see the following:
http://go.microsoft.com/fwlink/?linkid=37020&name=HackTool:Win32/Keygen&threatid=2147593794
User: Raphael-PC\Raphael
Name: HackTool:Win32/Keygen
ID: 2147593794
Severity: Medium
Category: Tool
Action: Remove
Status: The operation completed successfully.
Signature Version: AV: 1.91.632.0, AS: 1.91.632.0
Engine Version: 1.1.6201.0
Please check with our Security forum to make sure none remains. Follow these directions: http://www.techsupportforum.com/f50/...lp-305963.html

Install these Realtek drivers: http://218.210.127.131/downloads/dow...&GetDown=false

Enable driver verifier: http://www.techsupportforum.com/f217...ed-473665.html

If the BSODs continue, please follow the BSOD sticky again.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 27 15:58:54.124 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:21.389
BugCheck 1E, {ffffffffc0000005, fffff800030ac3a4, 0, ffffffffffffffff}
Probably caused by : memory_corru... Read more

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RELEVANCY SCORE 55.6

Hi

A tricky one for my first post. Using a Dell Inspiron 530 running XP Pro SP2. various unexpected reboots and BSODs, but will focus on one specific BSOD which occurred on July 25.

User, not me, was working with MS Publisher.

Having followed instructions elsewhere on Bleepingcomputer, I offer the enclosed output from MS Windows Debugger:

[codebox]Microsoft ® Windows Debugger Version 6.9.0003.113 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini072508-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_qfe.070227-2300
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Fri Jul 25 13:27:00.423 2008 (GMT+1)
System Uptime: 0 days 6:03:32.214
Loading Kernel Symbols
..................................................................................................................................................
Loading User Symbols
Loading unloaded module list
............................
ERROR: FindPlugIns 8007007b
*******************************************************************************
* *
* ... Read more

A:Unexpected Reboots, And Occasional Bsods

Thanks for the dump file, it'll help in narrowing down things. The crash occurred in win32k.sys - a core Windows system file. Although this is where the crash occurred, it's not necessarily the reason for the crash.The parameter c0000005 indicates that the crash occurred due to a memory operation. The actual operation was that it was told to access a memory location that did not exist.The process name that it's associated with is spoolsv.exe. This is the Microsoft Printer Spooler Service and is another critical part of the OS.So, in short, there's a problem with a driver accessing memory that doesn't exist and the print spooler is involved in this. So, I'd suggest uninstalling your printer to see if the BSOD events stop. If they do, then download a new copy of your printer driver from the manufacturer's website and install that.If they don't stop, then it's likely that either remnants of the driver remain (and are causing the BSOD) and need to be removed or that there's a corruption in the Microsoft Printer Spooler Service. If the latter, then we may have to resort to SFC.EXE /SCANNOW or a repair install to correct it.Another option is to enable Driver Verifier (without uninstalling anything), and see if it'll force a BSOD which names the driver (you'd have to perform an analysis of the BSOD event to locate it). To enable Driver Verifier, use this link: http://support.microsoft.com/kb/244617Two important points when usi... Read more

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RELEVANCY SCORE 55.6

Hi! My brand new T460s (20FAS29T00) running Windows 8.1 Pro with lastes updates from Microsoft and Lenovo, reboots from time to time after I close the lid.I've checked the forums and I found a lot of similira cases for older models but not a single solution for that.

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RELEVANCY SCORE 55.6

Friends,

First of all, thanks for being here to offer advice. This problem has been driving me crazy.

About two months ago, my relatively new W7 x64 machine started rebooting without warning. Lately the problem has escalated slightly in that it's also occasionally throwing BSODs, though not all that frequently. Please see the .zip file for all the sordid details. The reboots are the really annoying thing: they seem to have become more frequent recently and can happen three or four times a day now. Sometimes they'll even happen if the login screen isn't touched for ten or fifteen minutes after boot-up.

I started investigating this problem by looking at the minidumps and trying to isolate and remove the more obvious possibilities: a rather elderly Wacom tablet (now uninstalled, though it never caused any trouble before November), a new Lexmark printer (which was added to the system in November, also now uninstalled). The uninstallations have made no difference to the reboots, which continue to happen at unpredictable intervals.

The system is a custom build from Scan in the UK, delivered to me at the end of July '10. The processor is an Intel Core i3 530 2.93Ghz (overclocked to I think 6 Ghz.) on a Gigabyte H55M-UD2H motherboard with 4G of CMX memory, Artic Freezer Pro and Akasa Amberfans. There are two Samsung HDs (500G system drive and 1 T storage drive) and two Optiarc DVDs: everything's in an Antec 300 case with a Corsair 650W PSU. Display adapter is an ATI Radeon HD ... Read more

A:Frequent unexpected reboots & some BSODs: help!

Hello and Welcome. : )


Code:
BugCheck C9, {22e, fffff880047d7818, fffff9802361adc0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\wacomvhid.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for wacomvhid.sys
*** ERROR: Module load completed but symbols could not be loaded for wacomvhid.sys
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )

1. Disable Driver Verifier
2. Update Wacom mouse:

wacomvhid.sys Fri Feb 16 12:29:28 2007
WacomVKHid.sys Thu Feb 15 18:10:54 2007
3. Update Intel Management Engine Interface driver:

HECIx64.sys Thu Sep 17 15:54:16 2009

http://www.intel.com/support/detect.htm

If crashes persist AFTER the above updates, uninstall Symantec and install MSE as the replacement.


Crash Dumps:


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\a\Minidump\D M P\DMP\010411-33368-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03202000 PsLoadedModuleList = 0xfffff800`0343fe50
Debug session time: Tue Jan 4 05:27:24.882 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:45.818
Loa... Read more

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RELEVANCY SCORE 55.6

I m having trouble diagnosing a problem.
Im using a 3d program on XP. I was experiencing hangups and crashes and when rendering a frame sequence the computer would crash to desktop or sometimes reboot itself or sometimes just say completed when it wasnt done all the frames. IF any ones knows about 3d rendering then you will know that each frame is rendered seperately to make a sequence of completed frames with the color, texture and lighting baked into a single image frame.

I have a feeling it is hardware but it may also be software. or a combination of both.I think it may be hardware because even in WoRD i was having weird things happen like when i went to paste and copy an image to make labels it was pasting the copied image into the cell but it was appearing as a white box only. but if I saved and restarted the program it would then show the correct image file in full color. As soon as I tried to copy and paste the image again it would do a couple correctly but then it would paste these white blank boxes and I would have to restart the program to see them correctly.????weird i know

I have reinstalled the OS to win2000 and that seemed to fixed the hangups and freezes so far when working in the 3D program. But when rendering it rebooted once so far before it was done the sequence. I have turned off the system failure option to reboot when there is a system failure and so far when testing it doesn reboot itself but it will say my render is completed before it gets alll of t... Read more

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RELEVANCY SCORE 54.8

Hi,
I have no idea what is going wrong.
The model is an Acer Aspire One netbook (10.1 D270).

After a few minutes, it just reboots. This happened recently.

How can I diagnose the problem?

I can see nothing strange in eventvwr.

I would like to try some diagnosis before I try the shotgun trial-and-error approach (system restore, reinstall windows, change hardware).

memory diagnostic and disk checking (the tools that run with a restart) returned no errors.

Any suggestions?

I understand that I haven't provided much info, but I'm not sure what to provide.

There is no BSOD.

I don't believe a minidump is created either.

Temperature is within expected bounds (no higher than 45)

Also happens in safe mode.

Also, the RAM is not original, I'll try replacing the original chip.

If it turns out to be the RAM, what tool/s should I use to verify its integrity?
Also, there is no CD drive. So I need a USB boot utility if anything but the standard windows test (which I ran only with default settings).

A:Win 7 Starter, unexpected reboots, very quick after startup

Hello Silmeria .... though it is not a BSOD, still I'd suggest you to post it following the Blue Screen of Death (BSOD) Posting Instructions. The files obtained this way will help us to have a closer look to the issue.

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RELEVANCY SCORE 54.8

Hello, Im new to theese forums, but I bumbed in here while driving down on the google highway, searching answers for my problem.

So, here is the story of my past week.
I decided to update my old computer a bit and ended up buying a SSD for OS, new mobo, new DDR and a new case.
I did a fresh install of Windows 7 Home Premium 64Bit on the SSD and formatted the old partition that was for the Windows installation.
There we no errors during the install.
Now during gaming or running BOINC, my PC just reboots, no BSOD or anything, like complete powercut and restart.
This leaves no error message to the event messages, except for an error that Windows was shut down unexpected.
Ive tried a whole lot of tips and tricks.
One interesting thing was that the computer had restarted while running memtest86+ in Windows, I wasnt at my computer while it had happened, so I do not know if it said anything.
Ive completed Disk Check before Windows boot, Ive done sfc /scannow and it completed 100%.
Ive upgraded my BIOS to the ASUS Latest, NVidia drivers updated aswell, ive returned the stocksettings for BIOS, made sure that there is nothing there to OC it automatically.
Seems like something happens during load usually.
Atm my computer is running memtest86+ v4.2 USB Boot, gonna make sure if its the memory problem.
During the test, Id like to hear if anyone has any ideas on what to test next if the memtest doesnt bring up any problems.
Thanks beforehand,

- H

A:Windows 7 based custom PC reboots unexpected

1h and 1 pass later, gonna keep it on but doesnt look like memory is the issue here.

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RELEVANCY SCORE 54.8

My computer is randomly rebooting and I'm getting random error messages saying something has shut down unexpectedly. Sometimes when the computer reboots I get a message telling me "Windows has recovered from a serious error". The last time it did this when the machine rebooted it came up to Check Disk and ran a scan, which found nothing.

I've scanned with MSE, MBAM and SAS. I have a complete ghost of the system from the 30th of December 2010.

This machine was recently cleaned with help from y'all but it still seems to be a little flaky.

Here's the link to the last thread on this machine;

http://www.bleepingcomputer.com/forums/topic358905.html/page__p__2006020__fromsearch__1#entry2006020

Thanks in advance for the help!

KC

A:Random Error Messages and Unexpected Reboots

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I would like to get a better look at your system, please do the following so I can get some more detailed logs.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.Download DDS:Please dow... Read more

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RELEVANCY SCORE 54.8

I can't believe that this kind of service exists for free... You must be a very generous group of people!!

I am using a Sony VAIO (VGN-NR498E), with Vista SP1, and Kaspersky Internet Security. KIS has not detected any malware today, although a few days ago, utorrent.exe was identified as "Trojan.generic," and I uninstalled and deleted the file. Additionally, my online banking password was changed last night (There is a small chance that I just forgot what it was, since I've been changing all of my passwords lately.. but I don't believe that is the case). I have only had this loptop for a couple weeks. I got it because my last one was infected with something and I couldn't even start Windows, within only 2 days of it beginning to act funny (I suspected a keylogger)..

Following are my HijackThis log and DSS main.txt (extra.txt attached):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:14:28 PM, on 7/15/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelp... Read more

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RELEVANCY SCORE 54.4

This started 2 days ago and has happened 5 times since then.  There have been no warnings/errors/BSOD, just random shut down as if it was an unplugged desktop (laptop with full charged battery).  After crash, reboots to options of safe mode as system did not shut down properly.
 
The specifics: 
 
This is a Dell Inspiron 5737, only 7 months old
 
OS is Windows 7 64 bit Home Premium
 
Everything is updated
 
I have run all system diagnostic utilities available, including CHKDSK, with no errors reported and no issues anywhere
 
Dell tech support lied to me yesterday and told me they fixed it by unchecking the "Automatically Restart" box under "Startup and Recovery" and telling me it was an issue with a windows update that caused the crashes, yet the same thing happened again this morning, so apparently they didn't fix anything and just installed a couple of Dell optimization programs, each triggered AVG warnings and have since been removed.
 
If anyone can tell me what is going on here and how I can remedy this problem I would greatly appreciate it.
 
Thanks...
 
Here is a MiniToolbox report just compiled :
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by TMoyer (administrator) on 11-10-2014 at 15:34:07
Running from "C:\Users\TMoyer\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
======... Read more

A:Unexpected shut down and reboots, no BSOD or any other errors/warnings

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 53.6

Hi

My problems began a while back and I thought I had beaten them but maybe I didn't clean everything as well as I thought.

I frequently run low on hard disk memory on the partition where my OP is located and I have been moving things around between disks to free up space. The PC is often slow and I have presumed that this is a memory problem, however I'm often in the middle of running a program (especially Ad-Aware and Spybot) when the machine reboots spontaneously. I had to run GMER 8-9 times before I got a log.

So herewith my files as instructed:


DDS (Ver_09-03-16.01) - NTFSx86
Run by SD at 10:07:42.32 on Tue 28/04/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.736.107 [GMT 10:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Pr... Read more

A:Low memory, slow, frequent unexpected reboots and suspicions that I have a trojan

Hello Snowflake101,

I'm not seeing anything in your logs. If you still require assistance, run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

**Vista users - right click on the IE icon and run as administrator

Using Internet Explorer or Firefox, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html

1. Click Accept, when prompted to download and install the program files and database of malware definitions.


2. To optimize scanning time and produce a more sensible report for review:Close any open programs
Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Click View scan report at the bottom.



Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

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RELEVANCY SCORE 39.2

we are getting internet through proxy server everything works fine but suddenly users, unable to get internet after that we find out ProxySettingsPerUser values changed to zero,even after changing value to one it is becoming zero after system reboots
and we tried to delete the key but it reappears after reboot kindly help 

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RELEVANCY SCORE 39.2

we are getting internet through proxy server everything works fine but suddenly users, unable to get internet after that we find out ProxySettingsPerUser values changed to zero,even after changing value to one it is becoming zero after system reboots
and we tried to delete the key but it reappears after reboot kindly help 

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RELEVANCY SCORE 38.8

I'm having an extremely weird vista startup error.
I just built my computer about a month ago and installed Vista Ultimate 64-bit SP-1. It took me about 15 tries, but I finally got vista installed. I updated the drivers for the graphics card and sound card, installed Norton Internet Security 2008 and Supreme Commander: FA, and it started doing this weird restarting stuff.

Once booted up, my computer runs fine. It runs Supcom: FA perfectly at all max settings with no slowdown and has never crashed once. This makes me think it is not a hardware issue.

Here's where the problems start. Every time I turn on my computer, the graphics card cycles the fan high, then low, high, then low eight times before it boots. It didn't do that before. I want to fix that because it takes a long time and the noise is annoying.
Once it boots up, I get the "Windows Error Recovery" screen and if I select "start normally," it starts to boot (green loading bar) then gives me a bluescreen for ~1/4 second (too fast to read or get a pic of) then reboots.
I get the "Windows Error Recovery" screen again and select "use previous settings" and it will sometimes start normally, other times I have to repeat this process. Every time I start normally, it crashes and reboots. Once it's booted, it works fine.

I tried booting off the install DVD and running "Repair My Computer"
First, I said no to using system restore. It said there was a patch... Read more

A:Vista 64-bit Startup Error: Reboots, Crashes, Reboots, Works

Bump.
 

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RELEVANCY SCORE 38.8

Hello,

I just built a computer yesterday using a Coolermaster Haf 912 case, Gigabyte 880GM-D2H motherboard, AMD Phenom II quad core 955, Crucial Ballistix 4 Gb, WD 1 Tb Scorpio blue hard drive, Cool max 700 watt PSU, DVD drive and Windows 7.

It keeps rebooting and or blue screening. I can't even have it on long enough to download updates and try to update drivers before it crashes. I checked the bios temps and they are 34c and 41c. DDR3 memory is running at 1.5v. I tried reinstalling 7 and the same issues.

It will stay on in safe mode and I also got a Ultimate Boot CD 2010 from a friend and it stays on when I ran that. I don't know too much about the disc so I ran a memtest and it passed. I ran a quick test on the WD diagnostic and that was ok.

Thanks for help in advance.
Mogoamerica
 

A:Solved: New install randomly reboots or blue screens and reboots.

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RELEVANCY SCORE 34.4

I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

A:Unexpected Shutdown that's NOT "Unexpected."

Please click this link https://www.techsupportforum.com/foru...ta-452654.html and do those things and post in that section of the forum and not here please.

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RELEVANCY SCORE 34.4

I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

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RELEVANCY SCORE 33.6

I have a client that has this problem. I found this forum through Google and this post (http://forums.techguy.org/archive/index.php/t-270719.html) seems very similar but no good answers.
Doing F8 I turned off auto restart and got the B.S.O.D. stop c000135 telling me it was unable to locate winsrv.

After getting the stop error I found http://support.microsoft.com/?kbid=885523 and thought I'd pass it along. It's different than the UMAX scanner KB article.

Going to try to recover now. Wish me luck.
 

A:XP reboots continuously reboots after SP2

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RELEVANCY SCORE 30.8

I recently wiped my hdd and reinstalled 2kpro. It installed with no problems. I then installed my ati drivers, no problems. Then my cdcreator 5 platinum - again, no problems. Then I installed my sblive software. After I had installed it, I saw that there was another cd that indicated it was for windows 2000. I ran the setup on that and it uninstalled the "older version of the software" and installed itself. When it was done, the computer went through the usual restart stuff, got past the black screen, went to the windows 2000pro screen, the status bar went to the end, then instead of opening to my desktop, the computer flashes a blue screen without a message and restarts again. It continues to do this. AAAARRRRRGGGGGGG....... Help?????? Rod.
 

A:win2kpro starts, reboots, starts, reboots...

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RELEVANCY SCORE 30.4

Greetings, first post in your lovely forum. My apologies for the long intro, but I figured any bit of info to help. I'm usually pretty good about Googling my problems and fixing them from there, but this time I'm a bit stumped. Plus, with a new OS like 7, Microsoft was unable to help me, without charging me, anyway.

I'm a second year at college, a Computer Network Engineer major, and we've recently learned how to set up shared folders on a network. I have my own system built from scratch, you can find my specs in my profile, so I'm not a complete newbie with PC's. I installed the RTM of 7 after they released it on the MSDN for my school. I installed it, and after a mishap with my sound card that your friendly board members helped fix, I came again for this problem. This time asking myself...

I was unaware that the wired/wireless network I had set up at home counted as a genuine network, so with the knowledge in hand, I set out to make a shared folder on my network. It went well save for the fact I couldn't see my Dad's PC on the Homegroup, a problem I know how to fix, but have yet to get around to.

After changing a few options on my own system like starting my own Homegroup, changing sharing options for various folders that shouldn't have been, various options I cannot remember and things like that, I rested easy, knowing all was working with the shared folder.

Here's the problem, things started not working. I would attempt to open Thunderbird, Firefox, and Stickynotes, o... Read more

A:A bit unexpected

Hi Otacon, allow me to be first to welcome you to SevenForums.

First, a big thank you, from ALL of us for;

A - Being literate
B - Specs in Profile (that alone is worth repping you)
C - Being literate
D - Having the presence of mind to research your issue

Let me take a stab at it but I have a few questions regarding your current setup.. The build of Win7 your running is a crucial piece to the puzzle. To locate that, open an elevated prompt and type 'winver', we need the build number.

Also, bear in mind that 'Homegroups' and files that are traditionally shared are somewhat different, they're entirely different stacks. Homegroups functions on the IPV6 stack, whereas, IPV4 is used for traditional networking. This is done for redundancy, Homegroups only function on Win7 (and possibly on Vista?).

With regard to the problems you're having, sometimes, too much knowledge is a bad thing. I think we've all done it before - poked around, looking for that elusive setting, toggled a few things here, enabled a few things there. By the end of it, we're not sure what the hell we did or why we did it.

*raised hand* Guilty as charged.

Point is, maybe it's time for a rebuild. lol Sorry if that's not helpful, but I know I've hosed my share of installs only to reinstall and try again. 9/10 times it's easier than trying to back-track or CTRL-Z something you might have done 2 weeks ago. You mentioned deleting your Appdata and if you're having to do that, it's a bad sign. Something may very ... Read more

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RELEVANCY SCORE 30.4

My cursor starting lagging when I play flash games and the youtube videos started lagging when I watch them. This started about 2 months ago and I do not understand why. It has 6 gb of ram and a 64-bit operating system. Please help asap.

A:Unexpected Lag

I would recommend going through the steps in Troubleshooting Steps for Windows 7, especially the clean startup step.

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RELEVANCY SCORE 30

Laptop shutsdown unexpectedly

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RELEVANCY SCORE 30

A few weeks ago my computer began to power off unexpectedly. No warnings, no error messages, just like I simply unplugged it. My system would shut off like this about every other day, but then it started shutting down more often, like once a day, or twice a day. The intervals between shuts down kept getting shorter until I couldn't even load windows without the system powering off.

I could enter the BIOS and I noticed the CPU temperature was 200-210 F.

At this point, I could leave the computer off for about an hour, and it would then start up and run for about 10 minutes before powering down. The CPU temperature was back to around 200F after every shut down.

After several failed attempts, I managed to run a system restore before the power shut off. After I did this, everything seemed to work nicely.

Until I ran a virus scan. Midway through the scan, the system powered down, and led me into the same shut-off cycle I was in before. This time, the only way I could get a system restore to complete was by restarting with "Windows Domain Controllers Only." After the restore, the system again worked fine...until I tried another virus scan, this time with a different program. It powered down, cpu temp was high, same deal.

Well, I system restored again and DIDN'T do a virus scan and now my system is semi-stable. It will power down unexpectedly almost every day, and I will run a system restore every couple of days.

Interestingly, my friend (who is on the sam... Read more

A:Unexpected Power Off

well if it s virus or malware ,most of the time we can see it through the hijackthis log .

i won t send you to do an online scan ,you might have the same shutdown problem ,instead get hijackthis 1.98.2 and install it inside folder anywhere in C:
and post a hjt log in this thread .

http://www.softpedia.com/public/cat/...10-17-69.shtml

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RELEVANCY SCORE 30

Hello,

I have recently built a desktop PC and all has been well; however, I have recently come across a BSOD which quotes irql_unexpected_value. It is my understanding that this issue is due to drivers. My device manager says that the PCI simple communications controller driver is cannot be identified. Does anyone know how to fix this issue and how to stop the BSOD.

Note: the computer restarts after the blue screen.

Thanks.

NICK-PC-Mon_02_02_2015_235430_44.zip
all_services_status.txtupdatelog.txtsysteminfo.txtProcessList.txtinactive_services_status.txtdxdiag.txtautorun.txttasklist.txtservices.txtinstalled.txthosts.txtdriver_status.txtuninstall.txtstartup.txtipconfig.txthotfix.txtdrivers.txt

A:IRQL unexpected value

Please follow these instructions: Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 30

Hello,

I just had an awful BSOD encounter while peacefully surfing the web, and being the pessimist that I am, I expect this to happen again if I don't find out what's wrong.
I followed the instructions on how to create a dump file, and they are attached in this thread.

I am using Windows 7 Professional x64. (OEM, I think. It was free from the MSDNAA program.)
System hardware and OS installation about 8 months old. I keep my BIOS and drivers up to date.

If anyone with experience from BSOD issues could take a look at my files, I would be very grateful.

/Pelle

A:(Unexpected) BSOD out of nowhere

Hello and Welcome !

The Dump are pointing to tdx.sys i.e NetIO Legacy Transport Driver Interface (TDI) Support driver. Which is a part of Microsoft so most probably that won't be the issue.

Uninstall Duplex Driver sptd.sys use this link ofr reference DuplexSecure - FAQ . Then uninstall Kaspersky temporarily. Uninstall from Add / Remove Programs then run the Cleanup Tools Removal tool for Kaspersky Lab products

Update your Network / Wireless Lan cards because the driver that has caused to crash is related to Network. Check the below links Broadcom Corporation - Download NetLink Drivers or Broadcom Corporation - Download NetLink Drivers

If still the System crashes after doing all these. Then Enable Driver Verifier Using Driver Verifier to identify issues with Drivers

Hope this helps,
Captain

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RELEVANCY SCORE 30

I have a brand new z50-75 and it has shut down unexpectedly twice now in two days. On both occasions there was sufficient battery power, and the mains lead was disconnected. All I had was Google Chrome running. The windows event log viewer reveals no real cause and confirmed the shut down was unexpected. When it happens the screen goes black and then the Lenovo boot logo dislays and the machines starts again. I have already run the full diagnostic scans and everything comes back as healthy. ThinkVantage doesn't reveal that any drivers are outdated, and i have manually tried installing the APCI driver update. Please help me?

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RELEVANCY SCORE 30

I had a reboot problem & the Event Logs show an unexpected shutdown. But how can the PC write that there was a shutdown to the Event Logs since there was no power to do so?

A:Unexpected Shutdown ?

simple .... only writes when the system come back on !!!

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RELEVANCY SCORE 30

I have the following setting for my power options:

1. Low battery action: sleep
2. Critical battery action: hibernate

Unfortunately my laptop never goes to the sleep mode. It directly goes in the hibernate mode.

Once I resume from hibernation the laptop shuts down automatically after coming to the log-in page.

A:Unexpected shutdown

well i think your battery is defected... critical battery = so low that it can barley run!

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RELEVANCY SCORE 30

I have been recently getting IE redirects to Babylon search. I am not seeing much other evidence of infection but I wanted to make sure. I "unfortunately" ran Combofix and saw the directions only afterwards. I have been occasionally using Combofix in the past and it has helped me quite a bit. I always look at the logs afterward and usually I can't find unexpected entries.
This time though, I am seeing an entry which I don't trust and don't know about. I have attached the Combofix log. Hopefully someone can help me...

ComboFix 12-03-06.01 - esimonneau 06/03/2012 18:53:55.1.4 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.2.1033.18.3060.1843 [GMT -5:00]
Lanc? depuis: c:\users\Eric\Downloads\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Un nouveau point de restauration a ?t? cr?
.
.
(((((((((((((((((((((((((((((((((((( Autres suppressions ))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Roaming
c:\users\Eric\g2mdlhlpx.exe
c:\windows\system32\office.exe
c:\windows\system32\SET2FD9.tmp
c:\windows\system32\SET41F6.tmp
c:�... Read more

A:Unexpected IE redirects

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 30

While I was playing ZDoom 2.7.1, my computer sometimes restarts unexpectedly (Event 41 Kernel-Power):

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-01-14T19:08:55.940831800Z" />
<EventRecordID>21937</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>JoshuaPC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData... Read more

A:Unexpected Restart

Hello joshescue18 Welcome to the Ten Forums!

For this type of problem it could prove to be any number of things such as a failing power supply getting pulled down from a weak cap, the cpu is getting a bit too warm during a gaming session, a drive is showing signs of wear, or if this may be a bug in the game if this is a mod you downloaded by chance from the moddb.com site for Steam?

I tend to suspect it could hardware related however for seeing it cause a full restart over simply freezing up solid on you which would be more typical with mods from the site there as well as with anything Steam driven! For this type of problem where you have provided the information from the Event Viewer I can point you to the appropiate Forum: BSOD Crashes and Debugging however. That will let the crash specialists here at TenF have a go at it!

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RELEVANCY SCORE 30

goodmorning from a cold and snowy England,

I'm getting unexpected shutdowns + BSOD

this is a self build PC
64bitWIN 7
from retailer which I installed

System and OS are about 9Months

Regards

Matt

A:unexpected shutdown

Remove any Acronis True Image software


Code:
BugCheck 50, {fffff8a021b2ece8, 0, fffff80002c9539b, 2}

Unable to load image \SystemRoot\system32\DRIVERS\tdrpm251.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpm251.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpm251.sys

Could not read faulting driver name
Probably caused by : tdrpm251.sys ( tdrpm251+4c72e )

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RELEVANCY SCORE 30

Hello!

I've been having this problem with my computer shutting down. Basically, it went like this...

A while back, I was playing a game, and it clicked off. Just shut right down, power off. This mystified me, so I went back to a game, and it shut down again. I ran a RAM test from a bootable CD, and it came back fine. Furthermore, it didn't shut down at all in the hour that it was testing -- so I thought it couldn't be the power supply, because it would have cut out during the RAM test. I thought it must have been something else...

I then got the notion to go into Safe Mode and uninstall and then reinstall my video drivers. This fixed it for about two days, and furthermore, the system didn't seem to crash during the time I was in Safe Mode (admittedly, I wasn't in there for very long, but should have been long enough to produce a crash). During these two days of bliss, I thought "Ah, the problem was my video card, the drivers must have gotten corrupted. Now it's fixed."

So earlier today, I was on the computer when it shut off, just as before. This freaked me out, and so I thought, "Ah, the problem must be my power supply." It didn't make sense, though, because the reinstalled drivers seemed to fix the issue for a little bit.

I turned it back on and it crashed during the Windows load. After that, it wouldn't turn on -- although the Power light on my motherboard was on. I managed to shut it down after a while, and... Read more

A:Unexpected Shutdowns

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RELEVANCY SCORE 30

Hi,I installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system. The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR. 
 

 Critical.txt   1.48KB
  0 downloads

 Error.txt   1.13KB
  0 downloads

 Warning.txt   1.34KB
  0 downloads

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RELEVANCY SCORE 30

Unexpected shutdown - Win7 Pro 32-bit. First time on this O/S. Windows updates completed. Hobby project: Dell Latitude C640; 2GB RAM; NEW 60GB hdd. When Win7 Ultimate was installed (a previous thread), I checked memory sticks independently with Win 7 memory checker -- all was okay. Would someone please analyze and point me in the right direction? Thank you.

A:Unexpected Shutdown

Please run the DM Log Collector again, there are several files missing.
Before uploading, check if the content is at least18 .txt,
1 .nfo,
1 or more dump files
If this is NOT the case, try booting in safe mode and run the tool again.

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RELEVANCY SCORE 30

I try to copy a dvd in Nero Smart Start 8 and when i click on copy "unexpected int exception" comes up and it wont copy. It copied an already copied dvd movie ok. It`s a new computer with Windows 7 and Internet Explorer 8. Any ideas please?


I omitted to mention, Nero Smart Start 8 copies dvds ok (no unexpected int exception) on my other computer Windows XP.

A:Unexpected int exception

Hi -

I'm not sure exactly which Nero product contains "Nero Smart Start 8". Here is Windows 7 software compatibility listing for Nero products -

http://www.microsoft.com/windows/com...Asc&results=50

This was a rather interesting response. . http://club.myce.com/f34/nero-smart-...6/#post2514913

I agree with the others - use ImgBurn

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 30

My PC shuts down unexpectedly. The event viewer just states the kernel power down statement. The power supply is above my system requirements, and I performed the following tests:
a) tested a different graphics card
b) tested different hard drives
c) used EVEREST to monitor the temperatures, all more than normal
d) tested different combination of the RAMS
e) performed a clean install, ALL genuine software
I am wrong to believe that this is an inherent fault of my power supply (my ***** expensive power supply, which is labeled as champion series)

OS: Windows 7 Professional 64bit
CPU: Intel Core i7 2.67, 2.79
RAM: 3x2GB DDR3 RAM 1066
MOTHERBOARD: GIGABYTE EX58-UD4
VIDEO ADAPTER: NVIDIA GeForce GTX 460
AUDIO ADAPTER: Realtek ALX888/1200 Audio Adapter
HARD DISKS: Seagate Baracuda 1T and Western Digital 1.5T
POWER SUPPLY: OCZ FATAL1TY 700W Champion Series
 

A:Unexpected Shutdowns

I WANT YOUR SPECS -,-

I have the same problem before. Hmmm do you mean it turns off automatically? Maybe your cooler or fan does not work? Sometimes when your processors are overheated (well before it turns out to be) your system autoamtically shuts down or turns off. But idk, your system is quite much better. i7 <-- I want this!
 

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RELEVANCY SCORE 30

Hi,

This isn't an old computer. I'm running WinXP SP 2, Pentium 4, 512 MB RAM, 3.20 GHz...

I was just chatting away on MSN then my comptuer restarted by itself. I had both my computers switched on at the time, which are connected to the same powerpoint, but only this computer shut down and re-booted.

After the boot, on the desktop I got the good ol' error sign thus stating:

Error signature:

BCCode : 1000000a BCP1 : C124027E BCP2 : 00000002 BCP3 : 00000000
BCP4 : 805D7C16 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Error Report Contains:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERbb96.dir00\Mini050507-01.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERbb96.dir00\sysdata.xml
This has happened about 4 times in the past 2 months, and I hardly use the computer. What is wrong... what can I do? I've had the computer for only a total of 3 months or so.

Thank you in advance,

Phillip
Hi again - About 8 minutes later my computer restarted again by itself. When I got back to the desktop, the Error Report came up again ..

Error Report Contains:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERb989.dir00\Mini050507-02.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERb989.dir00\sysdata.xml

This time just before it restarted, I was loading a page from upstream.tv to watch a live webcam stream on, which loaded Java. An hour ago, I had updated Java. DOn't know whether it's got anything to do with it, but it might.

Thanks!
 

A:Unexpected Restart

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