My touchscreen suddenly stopped functioning. No known update recently - have been running Windows 10 for months now with no problem. When I went into my device manager, I noticed that the "HID-compliant touchscreen" under the Human Interface Devices dropdown is hidden. When I find it by showing hidden devices, there are no drivers there for it (the box just says that "no driver files are required or have been loaded for this device"), so something must have removed it. Any idea how to get those drivers back so that my touchscreen will function again? It's like my PC doesn't recognize that my display should be touchscreen capable. I don't even have a calibrate
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I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system
It's worked out well for many of us in the past.
You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)
OK - I just tried to run the troubleshooter and it found an USB Root problem that I applied the fix for and it seemed to have fixed my issue. I'll report back if the issue arises again!Read other 1 answers
So for some reason they just stopped working all of a sudden. it is a huge problem as space isa function key. I know it registers a a key press on function and i have tried everything to fix it.Read other answers
New system. . ran virus & malware scans. . cleaned startup . . 1st 10 min after laptop turned on hard disk running at 100 % . . it then drops to 10% or less . . but when opening an app or browsing it jumps back up again . . apps running slow. . . ! Thanks
Sorry running windows 10 . . .Read other 1 answers
I got my Lenovo Edge 15 back earlier this year from service (hard drive fixed) but when it was returned to me the touch screen no longer worked. There is no touch screen driver visible on the device manager either, nothing labled touch screen or anything similair, is there a way to re-isntall the touchscreen? This laptop was a 2 in one, tablet/laptop and used to be touch screen compatible / usable now it doesn't seem to work that way at all.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
Hello, I bought an Edge 2 1580 last month. All of a sudden the items in the subject stopped working and the fan runs full blast. I think it happened at the same time as a windows 10 update so I tried a roll back but that didn't fix anything. Any chance this is fixable? I see many threads about the keyboard and touchpad going out on other models.
I just had the same problem with my Flex 3 1580. It is at Lenovo being repaired as of yesterday. My computer was fine and the next day booted up and fan runs full speed , touchpad didn't work, wifi didnt work, and the keyboard would only output "6" no matter what key i pressed (only 4 keys produced other output such as "s" or "w"). The onscreen keyboard worked though. What is the status with yours?Read other 5 answers
After upgrading from win8.1 to win 10, the touchscreen has failed to respond ever since.Model.: aspire V7-482PG 5642.... TOUCHSCREENI cant seem to know why??
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Great! I love it when it works. Could you mark the topic as solved? That way others with the same question will be pointed here...Read other 6 answers
i have been using nice nice device now since a few weeks and starting to get troubles with it.
I have the problem that randomly the touchscreen get without any function, i can touch the screen
however i want but without any reaction.
It just starts without starting any applications or anything before, i just browsing in the web and from one second to another.
If i restart the PC, everything is working normal again, i still using the drivers that were pre-installed and did not any changes to the Drivers so far.
Any suggestions what could cause this issue ?
In my opinion an process which controls the touchscreen hangs or does not response anymore and therefore you cannot get the touchscreen function to work.
Would recommend to reinstall the +Toshiba System Driver+ from Toshiba EU driver page.
If this does not help try the system recovery and test the unit with factory settings.
Using Windows 10 version 1511 and all updates. Used the Lenovo System Update and everything has been updated. I wanted to turn on the built-in camera on my Lenovo Thinkpad Edge 530, the F5 key, and it came up with a message saying, "This key combination opens the Lenovo Settings Program. You do not have the Lenovo Settings Program installed on your computer. To launch the program using this key combination, install the program first." I went and downloaded the Thinkpad Settings Dependency for Windows 10, restarted the laptop and it still doesn't work. Even the Lenovo System Update program has it and I also downloaded it. I restarted the laptop again and it still doesn't work. I then went to install the Lenovo Settings App on the Windows store and it doesn't look like the right one plus it still didn't work. My other problem is with the Lenovo Companion App from the Windows Store. It worked before but now it ask to "Please install or update the Lenovo System Interface Driver for full functionality of Companion, then restart the app after installation." I have installed the Lenovo System Interface Driver multiple times and it still popped up that message. Yes, I have restarted the laptop and Companion. Is there a reason why these issues are happening and how to fix it? Thank you in advance.
https://forums.lenovo.com/t5/Lenovo-Apps/Lenovo-Companion-3-0-and-Lenovo-System-Interface-Driver/td-... You also need the Lenovo settings app from windows app store.Read other 2 answers
About a year ago the touchscreen on my TouchSmart All-in-One just stopped working. I have been trying to figure out what has caused this and how to fix it, but none of the go-to troubleshooting fixes have worked. My computer starts up and behaves as if it does not have a touchscreen. All the drivers (which I have rolled back and updated multiple times) are fully operational and windows cannot find anything wrong with any devices or drivers. My entire computer for the past year has behaved as it would if it didn't have a touchsceen at all, but I know I have a touchscreen. I'm not sure what to do at this point. I don't know when the touchscreen would normally be detected when booting up, but it seems like this is where the problem is. I'm sorry I can't provide any more information, but that's all I got! It really is the weirdest thing!Read other answers
Hello, I have a Thinkpad e550 that I bought last year. Yesterday while typing my term paper I realized that some of the keys(s,k,d) were not working. Then i realized that the entire function keys row wasn't working either. Upon closer investigation I realized that this was because of the fn key always being depressed(not physically). So I went to the BIOS and swapped the control and the fn key. After a reboot I found that all my keys are working, but the fn key(which is now mapped to the ctrl key) isn't. Is there any fix to this? It seems weird that the function key is always depressed when mapped to fn but doesn't work at all when mapped to ctrl. It's been only a week since my warranty expired and I'm hoping to avoid replacing the hardware. ThanksRead other answers
Touchscreen function disappeared over a year ago. My brother fixed the thing and it came back. For a week or so. Then gone for six months. Then it came back on its own. AND THEN, two updates keep failing. Then it appears they worked because I get an Uptodate message via Assistant, but lo and behold, next boot, they still need to be installed.
After the last FIX of the touchscreen, by removing it and reinstalling it along with another update, it disappeared it seems permanently. It does not appear in my hardware anywhere, not in hidden either.
I suspect, but I am not a tech person, that the failed updates are failing because the architecture of my system now says I have a mouse and a generic PnP monitor.
Oh, yes, and System detect won't install anymore. I don't know now whether I am complaining or looking for yet another suggestion on fixing.
Always include version of Windows in your posts.
What updates failed? MS had some recent issues with definition updates for Windows Defender (Win 8, 10) and Microsoft Security Essentials (Win 7), if you use one of those...
A few days ago I noticed in the task managers App History tab that Edge had logged 925 MB in the past month, more than all other applications combined. When I went to Edge settings, I tried to delete saved history etc.. I turns out I wound up deleting saved log-ins and passwords in Windows/Internet Explorer. I did not realize that they are interconnected, is there any to recover them?
Microsoft keeps trying to get us to use Edge but it does not have the same functionality as Internet Explorer....Logman
?Hello,My lenovo yoga 2 13 '' has a problem with the touchscreen. In normal mode using the fingers does not work this area of the screen. The problem persists in other modes. is a software or hardware issue? I can fix it alone or I must bring it to Lenovo service?Read other answers
Hi All, So I've had this aesthetically pleasing yoga 3 pro for about a month with the purpose for it to be used as a Uni Laptop. However I've come across a few issues that I am hoping I can get some help with. Firstly, I've lost all ability to use the touchscreen. Windows Device Managers is seeing it, but I have no way to enable/disable or test. Is there something I am missing? Secodly, through basic use I am finding the CPU and RAM usage well in excess of 80% for a lot of the time, with the system coming to a near grinding halt if I have approximately a dozen chrome tabs open, a couple of office docs and youtube or spotify running....this is a little worrying. Specification wise the laptop should be able to run the with very little hassle. Any help will be greatly appreciated.Read other answers
Hi all, I have bought 2 weeks ago an Lenovo Yoga 2 13, and I?m very happy with it. But i have one annoying problem with it.The touchscreen is not working correct. If I start the computer up, the first 5 minutes it works fine, but after that the touchscreen is not responding correct, the pointer is going everywhere and zig zag. You can't use it anymore then. I have made a paint drawing to show the problem, i made a few horizontal lines over the screen. none of the lines are straightI hope that you can help me to resolve the problem, it?s very annoying that I can?t use the touchscreen.
HI d id you by new from a store? if so I WOULD ADVISE RETURNINGand request a refund or a replacement you should have no problem doing this..Read other 9 answers
Hey! i have lenovo yoga 500 isk and the touch screen is not working. I saw some topics where the device manager was mentioned however i do not have hid touch screen option there. Do you have any solution? Thanks
Welcome to Lenovo Forums.
Please run the Hardware and devices trouble-shooter:
Try the followings steps: ? Click "Search" and type "Troubleshooting" without quotes and hit enter. ? Click ?Hardware and Sound? ? Select "Hardware and Devices" ? Click next to run the trouble-shooter.
Also, Install all the patches and available updates from Windows updates.
Try the followings steps: Click "Search" and type "Windows update settings" without quotes and hit enter. Under Updates click on check for updates.
Refer: How to: Install and Update drivers in Windows 10:
I hope the above information helps.
Tap that kudos button if I helped If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!
Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.Read other 9 answers
I have a Lenovo U530 Touch with a cracked touchscreen. I have looked all over for a cheap replacement screen or even a tutorial on how to remove the display and install a new screen. If not, could I mail it back to the depot in the US and get it fixed or get a new one?ThanksNathan
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Welcome to the Lenovo Community Nathan !
Your question regarding the mailing in of your laptop for service would best be answered by Lenovo Support. Give them a call and see what they recommend. You can find the phone number for Lenovo Support in your country or area by using the link below....http://support.lenovo.com/us/en/supportphonelist_alt1
As for a do-it-yourself replacement. Starting on page #50 of your model's Hardware Maintenance Manual outlines the replacement procedure for the LCD screen. The link below is for your model's Hardware Maintenance Manual. When working inside your system please follow all precautions and recommendations that are noted in the manual.
Here is a YouTube video of a screen repair on a U410. It will give you an idea of what is all involved in doing the repair.
As for parts, eBay can be a good source for new or used parts. There are also sellers that offer new screens with warranty, but you would have to check to see if they will ship to you. Here is one such company that is frequently recommended........
I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?
Welcome to Lenovo Community!
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
Please do confirm which operating system is running on your laptop.
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Not sure if this is a MS issue. Default zoom setting for Edge is 125% but Outlook email is suddenly really tiny in size despite Edge showing 125%. The right hand 30% of the screen is now just empty white space. If I change it to 100% and back to 125% then it corrects until I close and reopen Edge. No other tabs are affected.
This is what I am seeing.Read other 0 answers
can you a url address for get file into usb flash drive and i can get this machine working again so i cant afford get new motherboard they are too expeveive i want to recover this machine from bricked can you help me out thank!
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http://download.lenovo.com/consumer/desktop/IMJY17USA.EXEhope you get it sortedRead other 4 answers
Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges.Read other answers
Within the past couple days my screen has been acting like someone is holding the touchscreen down on the top bar. so the option to right click something comes up. it mainly happenes when i'm watching youtube but it's getting worse ( sometimes it takes a few seconds to allow me to move the mouse ) and happening more often. I've tried the calibrate, I've changed the batteries in my mouse, I've tried removing my mouse ( just to make sure it's not that ) but it's still happening. help?Read other answers
Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,MikeRead other answers
Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!Read other answers
Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...Read other answers
hello all currently having problems with the Mouse buttons!as of last night they have just stopped working i have checked all the settings and suggestions i could find on google but no luck! the touch part of the mouse pad works fine but both left and right Click Buttons dont work at all. any ideas?Read other answers
The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?
Welcome to the Forums Bevvy!
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111). You're going to uninstall this and check the box that says "Delete the driver software for this device". Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
Let us know how you get on.
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
The X1 Carbon with touchscreen is the X1 Yoga.Read other 1 answers
Hello, I have purchased Lenovo G50 15.6" Touchscreen Laptop Intel Core i3-5020U 2.2GHz 4GB RAM 500GB HDD and am wanting to upgrade the RAM and SSDideally i want to bump up to 16 gigs , how do i know how much ram it supports and which ram to put in I went to crucial site and they have a tool to figure out what ram is compatible .. is that accurate and for SSD how do i know which one is rite and then after the install how do i transfer os and other things from SATA to SSD TIA
Hi fatwalletguy ,
Welcome to the Community Forums.
Ideally it would be best if we use the machine number to verify the details of the machine listed on the sticker or check it here . (just keep your serial number confidential).
Upgrade checker can help provide information for recommended upgrades but OEM system have its own whitelist as controlled by the BIOS. Therefore , it would always suggest to check it first with the manufacturer .
Update us soon as convenient.
Hi Everyone! I just go my hands on a Lenovo Thinkpad Yoga 12 touchscreen laptop with an included digitizer.I am experiencing a weird thing with the touchsreen. (It is the full HD version with the digitizer and 10 point touch capabilities)Basically the bottom part (like 5cm from the bottom) of the touchscreen is not responsive until I touch the middle or upper part of the screen. After touching the screen somewhere else the bottom part becomes responsive again.Have you ever experienced such problem?I am currently on Windows 10 Pro and I completely updated all my drivers and also reinstalled everything including Windows but the problem still occurs.Any help would be highly appreciated!Read other answers
Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.Read other answers
Hi All, i just purchased a brand new Thinkpad Yoga X1 and out of the box the touchscreen isn't recognized by windows and neither input via fingers nor via pen works. I would greatly appreciate it, if anyone could tell me if it's just some wrong settings or if the laptop is faulty. Thank you in advance,Torben
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Welcome Torben1. You could first try to run Lenovo System Update to see if there is any updates.2. If no updates or problem persist after updates, contact Tech Support.
PeterThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
List of Sound Enhancement Thread
W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50
I've had my ideapad (flex 15 20309) for about 2 years and was working fine. Around 5 months ago I noticed my touchscreen wouldn't work any more. Sometimes after a reboot it would seem to come back to life but now I can't figure out what is going on. I seem to have Microsoft Windows 10 home as the operating system. I can't find any setting or keystroke or anything that can get my touchscreen back to life. Help! My touchpad (mousepad) works fine and I'm using a USB mouse as well because I don't like using the mousepad. The only thing I think has changed in the last 5 or 6 months was probably windows 10 and the regular updates that are done via windows 10.Read other answers
The product Lenovo edge 15, I purchased and just opening and closing it from laptop mode to tablet mode broke the surface part of the hinges. After that happened shortly after within a week or so, the whole computer stopped working. It will not turn on period, even with charge. Even though I barely used it. I went to basic training, came back and the warranty had expired for anything. I was going to college and paid my last few money I had to buy that computer only for it stop working, now I'm still a college student having to go to library just for use of a computer. I'm thoroughly upset at my situation and at the durability & design of the product. I would love to have a new one or to trade it in for my money back.Read other answers
Lenovo teases Pocket Yoga touchscreen netbook
Lenovo has confirmed the existence of its mystery netbook by posting teaser images on its photo feed. The system is now called the Pocket Yoga and has both the ultra-wide, VAIO P-like display and leather-bound shell of leaked photos.
Hi all...........I'm thinking of getting a LENOVO IdealCentre AIO 910 27" Touchscreen all in one.If I do get one, i'd like to connect a decent sound amp and speakers so I can use the PC as a sound system to play high quality music.I would do this by connecting the amp to the PC by USB.What I need to know is details of the internal sound card/chipset.This will determin if this pc is up to the job. Thank you in advanceAndyRead other answers
When I turned my Edge 15 (80H1) off the other day, it was working fine. I went to turn it back on the next day, and all I got was the power light blinking slowly (approx. 1 second intervals). When it is plugged in the light that usually indicates it's plugged in isn't on any more. I can't get th power light to stop blinking when it's not plugged in. The only way to get it to stop blinking is if I plug it in (still blinking) and then remove the power cord (then it stops), but of course won't power up. Any advice would be appreciated.Read other answers
i just got a lenovo edege 2 i7( a lot money), nvidia geforce. and when i close it goes to sleep mode but when i open it it dosent wake up. and i have to turn it off , and the makes me mad.. every talks that this laptob is a very good one. but know i see is not beacuse i see a lot people with a lot problems with it. i should get a mac. anyways anyone please help meRead other answers
My Lenovo Edge 15 Battery still has 90,7% of it's cycles but it won't turn on without the charger and I think it is not chargging, from what I've read so far I believe it could be a blown up fuse, but before I try to fix that I wanna know if it could still be some software problem. Info> Battery Icon(onwin10) "87% available (plugged in, charging)" but it won't go up or down from 87% If I unplug the charger the laptop shuts down Battery indicater light> When turned off and just plugged in it blinks twice in orage and then it keeps blinking in white When turned on it stays lit white (wich happens when battery is at 100%) When I tried to update the bios it gave me a error saying that it could not proced with less then 30% battery but I removed that variable I was able to update the bios, but nothing change. I also made battery-energy.html file to find out what the problem could be but I still don't know what it is.------------------------battery-energy.html all text------------------------------------------------------------------????? ------------------------battery-energy.html all text------------------------------------------------------------------ If anyone knows what the proble might be I w... Read moreRead other answers
odd problem...when i launch search, as soon as i try and input anything into any box, it shuts down suddenly and without any error messages. would appreciate any input. am running xp with 512 mbs ram, 1.1 gig amd chip, and 40 gig hd. all applicable xp updates have been installed.
Sounds like something could be corrupted. Just a guess though. When I have had funky problems, I have tried a couple of things, which include a repair/reinstall. Basically, you run your WinXP disc in a repair mode. It should replace only the Windows files, so your settings will remain the same. You will have to re-update your "updates" though.
Again, just a suggestion.