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How to Fix High Disk and Memory utilization in Model no - HP...

Q: How to Fix High Disk and Memory utilization in Model no - HP...

Hi , I have replaced my internal hard drive with new hard drive (5400 rpm 500GB). I did hard drive test for new one and its passed though old was failed that's why i have changed. The problem is that the "DISK" and "Memory are quite high (sometimes its 100%) while working. My Norton Anti-virus shows some windows ("svchost") services for the root cause. Sometime it display other services. I don't the actual root cause. Confirguration of my machine is 64 bit, 4GB RAM, 500 GB HDD (5400 RPM). Do i need to increase my RAM or is there something which can fix this issue ? Thanks in Advance...! -Pankaj

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Preferred Solution: How to Fix High Disk and Memory utilization in Model no - HP...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I keep adding memory to ATA and it keeps eating it all up. I just increased from 8 to 16 to 24 GB of RAM, and still its at 99% utilization at times. What is happening?
Microsoft.Tri.Center (via the Microsoft ATA Center service) is taking up 22GB of the 24GB of RAM.  Something called "mongod" is taking up 1GB.  IIS worker process is at 275MB.  Everything else is below 100MB. 

On a side note, CPU utilization seems high as well.  I gave it 4 CPU, but Microsoft.Tri.Center is using between 50 and 95%. 

Please advise if there is a problem with my install or if I misjudged how much it needs.  I'm going to try 32GB of RAM and 8 CPU next.

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There are many Print Servers in my Production environment but some of Print Servers are getting high memory utilization from printfilterpipelinesvc exe process.All the Print Servers are configured with PCounter Server.I m curious to know about that why it's
happening this. I want to resolve this issue as soon as possible because whenever printfilterpipelinesvc exe process utilize high memory of my Print Servers, its performance get very slow and once it reaches up to 100% utilization none of administrator
can take remote control of that Server. I m looking out for a solution which helps me to get rid of this problem.

Pradeep Manral

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I got a new computer for a client, and almost immediately, he began complaining about performance. It turns out that the culprit is always close to 100% utilization by some combination of iexplore.exe. He does, after all, keep many news pages open all day
every day. But there are more instances of iexplore.exe than he has copies of IE open. But if we close all open copies, it closes these phantom ones as well.
None of that would be a problem were it not for the facts that 1) the CPU usage is so high and 2) the amount of RAM allocated to a single instance continues to grow over time. I saw one yesterday that was up to almost 1 GB.
While a virus is a possibility, I find it unlikely on a new computer like this, so I want to check other things before I start throwing random AV checkers at it.
This user is a tinkerer and can rarely tell me what has changed. He fiddled with his IE security settings (ActiveX), then thought he set it back, but could not then get to his bank's website. Setting IE security back to the default fixed this.
So it is highly likely that he has been into the settings. And while I could just do a reset of IE settings, I first want to know if there are specific settings that can cause high CPU utilization and cause each process to continue to consume more RAM over
time. I have heard that perhaps leaving script debugging enabled can do this, but I figure someone here on the forum may be able to help target the specific cause.

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When I check for windows updates svchost.exe uses 2.5GB of RAM. When I stop the windows update agent service memory utilization drops down and everything is running fine.

I have downloaded and installed the latest version of windows update agent.
I have deleted the software distribution folder and recreated it.
Run the fix it tool that re registers any services related to windows update

I attempted to install the system update readiness tool from (https://www.microsoft.com/en-us/down....aspx?id=20858) but it fails to install. It does however generate the CBS logs. The CheckSUR does not find anything but I checked the CBSPersist and this error repeatedly

2016-05-09 13:00:18, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2016-05-09 13:00:18, Info CBS Session: 30517805_1764779813 initialized by client WindowsUpdateAgent.

I had to select what I wanted to upload from the logs due to filesize limitation but please let me know if anything else is needed.

If anyone could think of anything please let me know. I am out of ideas on this one.

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Hi, We recently purchased LENOVO THINKPAD T460P-i5 and all of them are having high hard disk utlization straight out of box. We upgraded drivers, BIOS, installed latest Windows 10 updates but problem persists. We even formatted and installed Windows 10 Pro 64bit but same issue.  Laptop Specification: Lenovo ThinkPad T460p, 6th Generation Intel Core i5-6300HQ Processors,8GB Ram DDR3, 1TB 5400rpm,Nvidia GT-940M 2 GB, 14.1FHD WWAN,Intel 8260AC+BT 2x2, WWAN upgradable, Y-SCR, Y-FPR, Y-TPM,Low-Light 720p HD Camera with Face Tracking,Battery 6 Cell (5.2 Ah) (57+), , 135W_3PIN_UK, KYB BackLit,Ms Windows 10 Pro 64 Bit, 3 Years Warranty Please advise solution to this issue. Cheers Irshad

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DDS (Ver_09-12-01.01) - NTFSx86
Run by Aaron at 13:33:02.20 on Mon 12/28/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_01
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.392 [GMT -5:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Panda Antivirus Platinum 7 *On-access scanning disabled* (Updated) {4570FB70-5C9E-47E9-B16C-A3A6A06C4BF0}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Panda Antivirus Platinum 7 *disabled* {4570FB70-5C9E-47E9-B16C-A3A6A06C4BF0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\S... Read more

A:High CPU Utilization when not doing anything at all

well anyone have any suggestions here...

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Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

A:High CPU Utilization

Hello 48 Hour bumpIt has been more than 48 hours since my last post.do you still need help with this?do you need more time?are you having problems following my instructions?
if after 48hrs you have not replied to this thread then it will have to be closed!Gringo

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Found a post from a user with the same issue and performed the mbr.exe and mbrcheck.exe the following were the results of those two executibles. I am ready to begin a repair of the MBR on the two drives listed drive H: is an USB attached Backup drive. Currently is it not connected to my laptop. I am hopeful that I can proceed to clean the laptop and then the backup drive but your assistance on this will be followed to the letter. Reference rikvm_C6F09094.sys What Is this Nortorn Power Eraser Keeps catching this file (posted September 9, 2011) Thanks in advnace. deeply_lost

Results of Mbr.exe:

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7601

device: opened successfully
user: error reading MBR
error: Read The handle is invalid.
kernel: error reading MBR

Results of mbrcheck.exe

MBRCheck, version 1.2.3
© 2010, AD

Windows Version: Windows 7 Professional
Windows Information: Service Pack 1 (build 7601), 64-bit
Base Board Manufacturer: Hewlett-Packard
BIOS Manufacturer: Hewlett-Packard
System Manufacturer: Hewlett-Packard
System Product Name: HP Pavilion dv7 Notebook PC
Logical Drives Mask: 0x000000dc

Kernel Drivers (total 205):
0x02C51000 \SystemRoot\system32\ntoskrnl.exe
0x02C08000 \SystemRoot\system32\hal.dll
0x00B9D000 \SystemRoot\system32\kdcom.dll
0x00C03000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
0x00C52000... Read more

A:High CPU Utilization

Please run item 2.ThenPlease download aswMBR ( 511KB ) to your desktop.Double click the aswMBR.exe icon to run itClick the Scan button to start the scanOn completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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I have a new system running W7 X64. It's an ASUS I7 with 8GB of memory, and I expected it to be blazing fast. It only has a handful of programs installed, but it is slower than my old P4 XP box.

Initial problems - on about the third day I had it, it refused to boot. Tried safe mode and system restore - System restore failed. Ultimately, it did manage to reboot, albeit very slowly. However, I have never been able to do a system restore.

Current symptoms:
In office 2007, word is very sluggish when saving files - after a pause, a dialogue box shows up at the bottom saying that word is preparing to background save. Next the title bar at the top shows word not responding (briefly) after which the file is saved.

Corel Paint Shop Pro - Very high CPU utilization (close to 100% on one of the cores). File open, and file saves very slow - even on small files.

Explorer - when clicking on directories, I often see the rotating circle (new equivalent to the hourglass?) while explorer opens the directory. Explorer also shows high CPU utilization in one of the cores.

Recent event errors:
Most common -Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.
Other event errors -Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"... Read more

A:High CPU utilization


The Core i7 is blazing fast. The fastest cpu you can buy for home use.

So something is definitely wrong. You can type system information in the start menu search box. Hit enter. The on the screen that pops up, ctrl+s to save.

Then rar or zip the saved file and use the paperclip to attach to a post.

We could have a look at it to see what might help.

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Dear All,

I am using HP ProBook 4520s laptop with Windows 7 Professional Edition with Service Pack 1 (Registered windows). I am using this laptop since more than a year and it was working absolutely fine. However now CPU utilization shoots to 100 % without any reason. Sometime Skype takes most of the CPU and sometime task manager and sometimes Outlook or Google Chrome. I have re-installed Windows couple of times but situation didn't get any better. I have antivirus installed and system has been scanned regularly for viruses and no virus found so far. Can you please help me to diagnose this issue to find out the root cause and fix it?

I will be really thankful for any suggestion,advise on this issue.



A:High CPU Utilization

Hello and welcome zaeem how much RAM have you got on board mate? and what have you scanned for viruses with?

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Hello, new to the forum. I have a Dell Inspiron 6000 notebook and recently my CPU utilization has been very high all the time. I'm looking at it now and it is at 92% and all I have open is internet explorer. The other day I had all applications closed and it was at 100% and stayed there for hours till I finally restarted my computer. Anybody have any ideas why this could be or any ideas how to fix this? Any input would be appreciated.

A:High Cpu Utilization

Welcome to BC! Ctrl + alt + del will bring up the Task Manger. Click on the Processes tab. Tell us what processes show high numbers under the CPU heading.

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Hi guys,

I have been having issues with my computer recently. The disk usage has been jumping up to 100% frequently, and the memory usage is up in the 80's. CPU usage is on the high side too. I don't have much running, I wonder if there is something running in the background that could be the cause? It is not all the time, but intermittently.

Also, maybe a windows 10 issue, but when i try to shut down about 50% of the time it just starts up again?

I previously posted this in the malware section and my computer was found to be clean

Thanks in advance for any help,


A:High Memory and disk usage

I would advise to run malware bytes.

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Hi there, I have a Lenovo about 2 years old that has 16GB RAM, 1TB Memory, i7 Intel processor, Windows 10, etc. This thing is a beast in specs, yet it has been running slowly for a while now and I can't figure out what the deal is.  In the task manager it seems that my memory is always running ~70% no matter what I am doing. It also seems that my disk is running at full capacity a lot of the time and ranges from 50-100% even when I am just on the internet.  I feel like this shouldn't be happening given the stats of this computer. It makes it hard to work with programs like Photoshop, Illustrator, Lightroom, games, etc.  In my task manager I have 131 background processes running (even after I restart my computer). I am not sure that this is normal. Even when I have disabled most programs on startup I end up having a crazy amount of background processes.  Does anyone have any insight into this? Do I have a setting wrong somewhere, something running that shouldn't be, etc? I know that Cortana and search have been a huge problem, and when I disable Cortana it gets better, but then starts lagging again down the road. Please help!

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I'm not sure if all of the info about the product name and operating system is totally correct sorry for my ignorance !Really frustrated! For Christmas I just got an HP Notebook (brand new) from wal mart. Everything was fine until I started using the Internet and realized when I typed things out the keyboard lagged and sometimes would freeze completely for a couple seconds. Web pages sometimes freeze randomly and then unfreeze for a couple seconds and it takes a ridiculously long time for my computer to start up ( it gets stuck on the getting Windows ready screen for like 10-20 minutes every time which I think is insane for a brand new laptop).I checked task manager and there was random programs running in the background that I disabled but when I checked the page with CPU, Memory, and Disk it was insanely high. Disk and CPU shot between 60-100 percent and memory was around 60. This is ridiculous in my opinion considering I haven't downloaded anything and nothing was running except one tab of chrome. I have no idea why this is happening, though attempted to uninstall some things like the games it comes with, mcafee, bonjour, etc with no luck, it's still insanely high. I don't know what's going on but my old 6 or 7 year old hp runs faster and starts up quicker than my brand new one and that's so ridiculous!If anyone can give me insight on what to do that would be greatly appreciated. I am currently in the process of trying to do a reset of the laptop to see if that does anythi... Read more

A:High CPU, Disk, and Memory on new HP Notebook

Hi, First time on the Internat, please allow time (could be 3 or 4 hours) for your machine to run all outstanding updates. Your machine could be up to 6 months behind. After all updates, it should be back to normal. Regards.

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Using WIN8.0. I am plagued by a continuing error or malady. Popping up is a window saying ?High Memory Usage? followed by ?COM.Surogate.? Sometimes a second window pops up with, ? High Disk Usage by Host Processes?. All of this makes my PC run very slow and causes freezing and other problems. Have run System Mechanic and resolved some issues but the problem is still there.

How to I correct for all of this? Thank you, eddie460

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cpu performance in task mgr 100 percent after system tray and quick launch bar populated. After looking at processes in task mgr I realized reg.exe was responsible for slugishness. This laptop is not my main computer and runs win2k pro sp4. I did the unspeakable and terminated the reg.exe process.The computer seems to run as normal after terminating reg.exe. I use zone alarm,avg anti virus,spybot, lavasoft, and firefox 2.0x and no email client. Thank you in advance for some assistance. This my first try and hope I have the correct procedures.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:26:05 PM, on 10/26/2008Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\acs.exeC:\WINNT\system32\LEXBCES.EXEC:\WINNT\system32\spoolsv.exeC:\WINNT\system32\LEXPPS.EXEC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINNT\System32\svchost.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\WINNT\System32\WBEM\WinMgmt.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\svchost.exeC:\WI... Read more

A:high cpu utilization rate

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you with your log.I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If you still need help, post a new HijackThis log.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Finally, p... Read more

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Good evening and welcome to the latest installment where I marvel at the genius of TSF while they help diagnose and repair my computer. Our somewhat-annual series has seen several examples of such wizardry and the world is waiting in anticipation of the latest feat.

Seriously, I'm glad you guys are around as I'm again out of my league and understanding.

Two (three?) days ago - sometime during the weekend - I had a sudden BSOD. I was watching video on VLC when suddenly the computer crashed. Since then, I have had very high utilization on all six cores of the CPU. It alternates between cores, with core 0 running the highest at 86% - 100% and the rest varying between 20% - 70%. RAM utilization is approximately 50% (4gb of 8), which is a little high; normal is 25% - 33%. These are idle specs. Any significant action easily takes them all to 100%.

In looking at the Resource Monitor, the biggest CPU items are PluginInstall.exe, which says is for Surfing Protection at about 16.57 Average CPU and SPInit.exe, also for Surfing Protection, and also at the same Average CPU. Sometimes, ASCService.exe (Advanced System Care) is also there - I have it disabled currently so its not showing up.

To my knowledge, these spikes have only started since the BSOD. It is possible they were there a little before and I not notice them - but not likely as it disrupts really any significant activity (watching video, playing games). I'm not sure if they were caused by the Screen, or have just be... Read more

A:BSOD Now High-CPU Utilization

Hi agcereniv. I don't think this is malware related. I'm not seeing signs of infection in the logs. You'll likely be better served posting in our BSOD forum. They are better equipped to diagnose these events. They'd probably like us to be sure there's no malware afoot.

I would start with uninstalling Iobit ASC. It's indicated in several Event Viewer lines, and you've noted it's processes are the ones spiking. They also have a somewhat dubious history

See below:

Let's run a cursory check for rootkits.
Download TDSSKiller.exe to your desktop
Execute TDSSKiller.exe by doubleclicking on it.
Click Accept on the End User License Agreement.
Click Accept or Decline on the KSN Statement
Press Start Scan
If Malicious objects are found, select Skip by changing the default Cure selection at the upper right
Once complete, a log will be produced at the root drive which is typically C:\
For example, C:\TDSSKiller.
Attach that log, please.

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I have a friends computer. It is a Dell Dimension E310, 2.79 GHz processor with 2 GB RAM. It is running XP SP3 and has been running smoothly.

He has Norton Antivirus and it says it is up-to-date. It has CCleaner on it and he runs the registry clean-up portion of ccleaner about once a month.

Last week, he was running a Norton scan and it wouldn't finish. He asked me to look at it for him.

When you boot up, it seems to run great. I open Task manager and select all users and it is 99% idle. after about 2 minutes, a messgaes comes up Trojan.Fake.AV. At this time, the task manager changes. A process ccsvchst starts to use CPU, it starts at 30% and goes to 50% and higher. Also a process lsass.exe starts to use CPU time - up to 20%. After about 5 minutes as soon as you anything all you get is the hour glass. Nothing but pulling the plug will do anything. I left it on over night and nothing happened.

I have a machine with AVG 9.0 and Stopzilla on it so I removed the hard drive and placed it in my machine as drive g: I ran a Stopzilla scan and found several problems which I removed. I did a scan with AVG and found nothing. Silly me, I did not do another scan with Stopzilla. should have done I suppose.

We both ran Malwarebytes but it won't finish. I ran HIjackthis as well as OTL. Got this suggestion from the iNternet. Can't read them but I ran them.

Let me know what to do next. I have the output from the hijackthi and the OTL but will not attach... Read more

A:XP hangs - High CPU Utilization

Welcome to BCPlease try these three toolsPlease download TFC by Old Timer and save it to your desktop.alternate download linkSave any unsaved work. TFC will close ALL open programs including your browser!Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.Click the Start button to begin the cleaning process and let it run uninterrupted to completion.Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.===========================SAS, may take a long time to scanPlease download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "... Read more

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I am seeing very high Internet utilization in our network and lot of that traffic is from certain IP Addresses belonging to turner.com like;;;; . Could it be characteristic of some virus/malware?

A:High Internet Utilization

Virus scan found couple of systems infected with conficker worm. But I am not able to correlate if that can contribute to high traffic to sites hosted on turner.com like cnn/msnbc/hp.com etc.

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I have a new computer, and had 2 bluescreens over the last 2 or 3 days. The first one appeared while I was gaming. The second one while watching a video on youtube in HD quality (1080p).

I checked for driver and BIOS updates after the first bluescreen and updated the graphics driver, everything else was up to date.

The system health report file is in german, I don't know if it is possible to run the english version of the program in the german windows 7. I hope you can help me anyways.

Sorry for language errors, I am not a native english speaker (you guessed it ).

edit: system spec: Windows 7 Professional 64bit retail, hardware and OS installation are 2-3 days old

A:BSOD when the GPU utilization is high

Quote: Originally Posted by Lecthor

I have a new computer, and had 2 bluescreens over the last 2 or 3 days. The first one appeared while I was gaming. The second one while watching a video on youtube in HD quality (1080p).

I checked for driver and BIOS updates after the first bluescreen and updated the graphics driver, everything else was up to date.

The system health report file is in german, I don't know if it is possible to run the english version of the program in the german windows 7. I hope you can help me anyways.

Sorry for language errors, I am not a native english speaker (you guessed it ).

edit: system spec: Windows 7 Professional 64bit retail, hardware and OS installation are 2-3 days old

Hi Lecthor welcome to SF

Download the most recent ati software/driver.

Download and install Phyxion.net - Driver Sweeper

Uninstall ati software/driver,restart in safe mode,clean ati remaining files with driver sweeper,restart.

Install the new ati software/driver.

Update DirectX.

Run Video Card - Stress Test with Furmark

Post back here the results.

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My computer has been sporadically running REALLY slow.  Like it will take 10-15 seconds just for text that I type to show up.  Loading a web page will hang for quite a while, then load fine.  It usually goes really slow for 1-2 minutes, then seem fine for a little while, then slow again.  When it is fine, it could last 5 minutes or an hour.  Nothing, that I can see anyway, is triggering it.
The cause of the issue seems to be MsMpEng.exe,(which is part of MS Security Essentials).  When I pull up my resource monitor, MsMpEng.exe is consistantly at 23-30% CUP utilization.  Nothing else is using anything significant.    This exe is also taking up a decent amount of memory (235,116 kb).  And a decent amount of disk activity (1,662,939 B/Sec).  
This is a steady amount for MsMpEng.  I'd understand if it were only when it running a scan or something, but that's not the case. 
My Computer Specs (if you need them): 
Windows 7 Ultimate (SP1) 64 bit
Processor: Intel Core i7 920 @ 2.67Ghz
Memory: 12 GIG
MS Security Essentials is my only anti-virus, ect so I'd really rather not just disable it.  

A:MsMpEng.exe - High CPU Utilization

Hi -Just a 5 minute fix cured my similar problem last week, I needed to Uninstall and Reinstall my M.S.E. program for an unknown reasonThe following was added based on a reply from Support to address removal of MSE to resolve issues with a failed upgrade from 2.x to v4:Use the FixIt Tool to uninstall Microsoft Security Essentials.This tool is designed to fix issues like, MSE registry issues, removes remnants of Microsoft Security Essentials from your computer.a. To do this run the FixIt tool from the following links.b. Click the below link and select Run Now button.M.S.E Removal Toolc. After downloading and running for the first timed. Select Run on small pop-up window and select Run on Internet Explorer-Security Warning Window.e. Select Detect problems and let me select the files to apply.f. Select Uninstalling.g. After detecting problems Select Microsoft Security Client to uninstall and click Next.h. Repeat the steps from b to f and, this time select Microsoft Antimalware from list to uninstall and click Next.i. Restart your computer and reinstall Microsoft Security essentials.Click the Download button to start the download, and click Go. You could also post a Security Check log, if you have timeDownload Security Check by Screen317* Save it to your Desktop.* Double-click SecurityCheck.exe* Follow the onscreen instructions inside the black box.* A Notepad document should open automatically called checkup.txt; please post the contents of that document.Note: If any s... Read more

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Hi All,

We have many CAD users  and facing issue as CPU Utilization goes high (100%) continuesly.

We are using VDI infrastructure with CAD-VDI with 16 GB RAM. but when users working with CAD or Solid works CPU Utilization goes 100% and VDI goes Restart.

Can some one expert let us the possibilities.??


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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8, 64 bit
Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 2
RAM: 3554 Mb
Graphics Card: AMD Radeon HD 7520G, 512 Mb
Hard Drives: C: Total - 688782 MB, Free - 488748 MB; D: Total - 25381 MB, Free - 3002 MB;
Motherboard: Hewlett-Packard, 1849
Antivirus: Webroot SecureAnywhere, Disabled
Wife's computer began running really slow lately. Don't know the cause, but she did have a serious Trojan virus problem a few months ago. It ran ok for a month or so after that, then started acting up again. Not sure how to diagnose and fix it.

A:Slow Computer, High Memory, Disk at 100%

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There is definitely something going on.
My computer all of a sudden today is running at very high Disk, Memory and CPU levels. like random 90% + for seemingly no reason.
Especially the "Com Surrogate" process.
Slowed internet speeds, audio issues with youtube videos.
There is quite a bit of hanging and lagging and programs not responding, etc..

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer:
Run by ------ at 14:34:19 on 2013-01-28
Microsoft Windows 8 Enterprise 6.2.9200.0.1252.1.1033.18.2924.2121 [GMT -6:00]
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Windows\system32\svchost.exe -k... Read more

A:Unusually High Disk/Memory/CPU usage.


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i have high usage on my laptop lenovo g580 using windows 8. check task manager and i see cpu memory and disk fluxuating up and down to 3% can go up to 100 at times. when i open google chrome. watch video or play games. i hear my fan turn on and i think my hardrive and i check task manager and i see the problem happening. i did a virus scan and searched everywhere online. i couldnt seem to find a solution. when im not using the pc its a stable 3 percent but my memoryis at 37 which i barely have anything installed but 1 game and a google chrome. any idea whats going on?

A:Windows 8 High usage CPU/Memory and disk

Some AV programs use quite a bit of resources. They are running all of the time, I use an AV that only scans if significant file system changes are detected, like installing a new program or downloading files. Under normal use, the real time scanner is in an idle state.

Try tweeking your AV settings, shut off any real time protection, see if that improves the performance. If it does, I'd consider getting a different AV program. I use Eset but only after trying every other one there is, its the one that impacts my performance the least. Mcafee was the worst, Norton second worst. Also, new AV suites overwrite the already adequate Windows Firewall, I don't see any reason to install any of those. Eset makes a Smart Security suite, I only use that in XP systems that don;t have a real full firewall. Norton and Mcafee will put a full firewall in there and it is in a "Learning" state, which means it nags you as you use your machine.

There could be another program that hogs your resources as well, maybe something you weren't aware got installed. Toolbars, Chrome and Firefox Extensions, are all suspect. Look for icons in your tray that you don't know what they are, also change your taskbar settings so it shows all tray items without hiding anything.

Welcome to Windows 8 forums.

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I have a nice gaming pc that I built, all of my specs are pretty substantial and I should certainly not be running 100% disk with only task manager open, I can barely run a lot of my games, and I do not remember having this issue when I first built my PC. It is very frustrating, it feels like I've done everything to try and fix it from turning off processes, detecting maleware, and troubleshooting in the registry, nothing seems to work. PLEASE help

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When I first boot up I find a process (such as a.exe or fd.exe) that is using 95% of the CPU. Also my homepage is hijacked and locked so that I can't modify it (iniciorapio.info) Thanks a bunch for your help.DDS (Ver_10-12-12.02) - NTFSx86 Run by kmason at 16:19:58.34 on Sun 02/13/2011Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.247 [GMT -5:00]AV: Trend Micro Titanium Internet Security *Enabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}============== Running Processes ===============C:\Program Files\Common Files\Virtual Token\vtserver.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Trend Micro\AMSP\coreServiceShell.exeC:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exeC:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exeC:\WINDOWS\system32\acs.exeC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\IBM\IBM Rapid Restore Ultra&#... Read more

A:high cpu utilization and homepage hijacked

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please downloa... Read more

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My cpu utilization is running very high with no apps running.

Here is my Hijack THis log...

Logfile of HijackThis v1.99.1
Scan saved at 4:25:54 PM, on 12/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Pr... Read more

A:Solved: CPU Proc utilization high/please help

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Well not incredibly high, just higher than the utilization amount.
I just reset my computer about a week ago because of some problems that were happening. When I started using it I got an average of 6 Mbps according to task manager, but my programs were using around 1 Mbps shared between all of them according to resource monitor.
I don't have any network throttle at all. 
Anyway to fix this? I know this isn't supposed to happen because before I reset my computer this didn't occur.

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Hi all. I've got one I wanted to run by this group to see if anyone has run into a similar problem. I currently have a Dell desktop with an AMD Triple Core Phenom that I use as a media library. I stream content from there to my Xbox, mostly audio--it is connected to my audio system. I have other devices on a homegroup which this Dell is a part of, two HP laptops and some portables. Whenever I stream to my Xbox my CPU utilization on the Dell runs as high--and higher--than 90%. I don't run into the same problem when streaming content to one of the laptops. Is this just an inherent limitation when it comes to this CPU or something that I could remedy? I hate to fry the desktop.

I would appreciate any advice that could be offered. Thanks to all.

A:High CPU Utilization while streaming through Xbox

Most likely this problem has to do with the A/V software that is installed on the problem machine. There are a few that cause either CPU or memory usage spikes depending on the machine.

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Hi All,

I have a very annoying problem. If the CPU utilization is high on my laptop, windows 7 goes into hibernate. This happens, for example, if I run a virus program or run some applications that use too much CPU.

Right after it wakes up from hibernate, again it goes into hibernate. This repeats again and again.

I'm really stuck here.

Do you have any idea why this might be happening?

Thanks in advance.

OS: Windows 7 Professional
Thinkpad T60
Intel Core Duo T7200
2GB ram
100GB 7200rpm hdd

A:Windows 7 hibernates if cpu utilization high

Actually it not hibernating, it is going into sleeping mode.

Any help will be appreciated.

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It wasn't too long ago that I had a problem with my computer(hp 2000 notebook) making a grinding noise where the fan was and I had taken it upon my self to "fix" the issue of a wire poking into the fan area by taking it apart. I had put everything back together just the way it was but, after I had turned the computer back on after that, it was taking a long time to load up my applications and such. It was started to irritate me so much, I factory reset my computer twice, only saving a handful of my original programs. The factory resets did not help, and Norton reinstalled and continued telling me I had high disk usage and I'm just like "from what!?". So Iv'e tried pushing through these slower speeds but I find chrome freezing and my applications slowing down on me and it's the worst my laptop has been. My laptop is so far from being the best but, before it was an okay deal for just browsing or using animation software. I uninstalled Norton because I've read it's slows your pc's performance but, that has not even effected my computer a bit since it was uninstalled. I looked online for other solutions like checking task manager for suspicious disk usage but there's nothing there that looks threatening and I even stopped that superfetch thing but nothing happened either. When I gotten this pc like 3 or so years ago, it was nothing like it was now with the default programs and settings.

I provided some pc info and what would happen during a startup... Read more

A:High disk and memory usage slowing my laptop.

the taskmanager showing running software doesnt help very much at the top you can click on disk or cpu to sort the list if the disk is 100% click the disk so we can see whats taking all the usage.
The other thing is your running a 64 bit o/s with only 2 gig of ram to make use of a 64 bit you want 4 gig or more so a memory upgrade is the best option.
Are you running win8 or 8.1? Your best move is to do the free upgrade form 8.1 to win10 as its min memory for a 64 bit system is 2 gig so it will work a lot better for you

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We have a new computer which we have been using for a few weeks now primarily to record from many cameras simultaneously and save to disk. Consequently, there's a lot of disk I/O and RAM usage going on.

Everything worked fine until we got a BSOD today. The crash dump says something about ntkrnlmp and svchost being responsible. I'm worried that the high disk I/O (supposed to be at 110MB/sec) and seeking (because we're saving to up to 8 different files simultaneously so the disk has to seek a lot) is causing it. If that's the case I'll change the disk writing program so that it doesn't require that much seeking, but writes everything to an interleaved file.

I'm attaching the dump files as instructed http://www.techsupportforum.com/foru...ns-452654.html

It's a custom build desktop system by JNCS.com with retail win7 64-bit pro, no original OS, and the computer and OS is only a few weeks old.

It's a "Intel Core i7-2600 @ 3.40GHz", "NVIDIA GeForce GT 430", "asus P8Z68 DELUXE", Power supply: unsure since I don't see anything other than a cable going directly from the computer to outlet.

Here's the full computer spec:

System Summary

PerformanceTest 7.0 1024 64-bit
Windows 7 (64-bit)
Intel Core i7-2600 @ 3.40GHz
16290 MB RAM
NVIDIA GeForce GT 430
932GB HDD, 1863GB HDD
System Information

System Name: METIS
Operating System: Windows 7 (64-bit)
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherb... Read more

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Hi everyone. I am currently having issues trying to diagnose the system and compressed memory bug that causes slow disk operations. I am running a computer that I have built myself. i5 6600k, 16 GB of RAM, 2 SSD and 1 HDD. The slow operations only happen on the HDD. I can notice this when folders start to become slow and playing saved videos start to lag and drop frames. I can copy these videos and watch them just fine on the SSDs without any lag at all. I have tried multiple fixes such as disabling the notifications from windows and One Drive does not seem to be installed on my computer. I have also tried all of the solutions here BEST FIX: 100% Disk Usage by ?System and Compressed Memory? in Windows 10 - Appuals.com I just tried the second one now so I'm not sure if that's going to work. I'm just a little worried that disabling the second one will have some kind of negative impact on my computer. I also have the same symptoms as the user suggested fix as mentioned in that link, but I am not sure how to go about changing the settings like they did.

It is also worth noting that this hard drive is from a previous laptop that I put into my desktop. The system boots off of one of the SSDs and the HDD that is slow is side drive. I have tried repairing and checking the integrity of the system files, defragging the drive which I thought would help, but did not. None of the services I ran reported any problems including chkdsk. Lastly, I am still running on the 1511 version of ... Read more

A:System and compressed memory high disk usage

Hi, if you search the forum for
system and compressed memory

you will find useful information in several threads. It may not be easy or quick to resolve. Solutions are different for different users. This was much discussed about a year ago- hardly any reports recently.

Given that, I would suggest you manually update to the AU build from1511.
Windows 10 ISO Download - Windows 10 Forums
Take due precautions, and create full disk images before you do so e.g. using Macrium Reflect (free) 0 disk images are strongly recommended here.

Why? People sometimes find the upgrade fails and their PC is unbootable, or they experience widely reported new issues with the AU esp. on older hardware. So your disk images (which you can then use routinely as good practice) can save you.

Could you please add your Win 10 build and Pro/Home to your specs.


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Pic: http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=f1b9ab2d-9b4e-4ed9-ba70-21a1e1d8e304
Looks like a bug. What's happening?

A:taskhost.exe DfpCommon.dll thread high CPU utilization

Checked this ?
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/taskhostexe-dfpcommondll-thread-high-cpu/c16ce12f-5bc4-4f59-9e08-7404c554a8e5Arnav Sharma | http://arnavsharma.net/ Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

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Hello,My computer is consistently running at a CPU utilization of 78-100%. This occurs even when there are no applications running. With no applications running, taskmgr.exe is taking the majority of cpu cycles. Performance is sluggish to unusable. I have performed the steps that are requested before posting a hijackthis log, and all that was reported were some cookies.The Hilackthis log follows.Thanks for any assistance you can provide.JosephLogfile of HijackThis v1.99.1Scan saved at 1:50:42 PM, on 6/11/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16441)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\atiptaxx.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Sony\HotKey Utility\HKserv.exeC:\WINDOWS\System32\ezSP_Px.exeC:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.EXEC:\Program Files\Microsoft ActiveSync\WCESCOMM.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\PowerPanel&#... Read more

A:Computer Consistrntly Running At High Cpu Utilization

Welcome to the BleepingComputer HijackThis Logs and Analysis forum jfosco It appears you've no virus protection installed.Download\install one of the following freeware options from the choice below.Once installed update its definitions and then run a full system virus scan.AVG7 Free Edition Antivirus:http://free.grisoft.com/softw/70free/setup...ree_446a965.exeAvast! 4 Home Edition: http://files.avast.com/iavs4pro/setupeng.exeAvira AntiVir Personal Edition Classic http://www.free-av.com/************************Please download Combofix and save to your desktop:http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exeNote: It is important that it is saved directly to your desktop Close any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Also post a new Hijackthis log please.

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The RAM UTILIZATION peaks while system startup . I am attaching the screenshots.

Any help will be highly appreciated.


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Vista Ultimate 64 bit here. Quad Core 2.4 GHz, 8GB ram (I do video and graphics editing and multitrack hard-disk recording ... plus play a couple games

All 4 processors, 0% utlization. (I had turned indexing off)
Open Explorer window ... spike, then back near zero.

Open a folder ... just about any folder:
At least two of my processors moved to 40, 50, 60, 70, then 80% utilization.
(average overall CPU, 40% to 50%)

Click in a specific folder, sometimes it would stop. It seemed to be most prevalent when I rolled up a set of subfolders or hovered over one about to open it.

This worked for me, 100% verifiable.

Originally Posted by zambamingi

If you want a faster way to pinpoint the corrupt file, use the Microsoft tool Process Monitor:
Process Monitor
First, recreate the problem causing explorer to use 100% CPU utilization. Then open up the Process Monitor tool and it will show explorer infinitely trying to do a file operation.
It will show you the exact file it's trying to read over and over again.

I'd searched all over ... registry entries, avi file searches, etc, to no avail.

Used this Procmon.exe. Sure there were lots of processes. But, suddenly it escalated 10 or 20-fold. At least two of my processors moved to 40, 50, 60, 70, then 80% utilization. I scrolled to bottom (latest entries) and scanned thru list to see that over an over three files continually coming up as not found.

In this folder:
C:\... Read more

A:Fix to MY problem for Explorer window at High CPU utilization

I'll take a look at it when I get home... so much to learn about Vista usage still that is not even funny!

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Okey, so I have this problem with high fan noise when I'm running Autodesk Revit. No problem running AutoCad, illustrator, photoshop etc, but as soon as I start working in Revit the fan gets up to full speed within a few minutes. When running a Workload analysis with Dell Precision Optimizer the result is that CPU, Disk and Graphics have an average utilization of 0% with extremely short peaks around 50% and a memory average of 50%. If this Workload Analysis is accurate or not I don't know but this is the recurring result.My Hardware is a "new" Dell Precision M3800 with i7-4712HQ 2.30 GHz, 16 gb RAM (2x8), Quadro K1100M Graphics Card, SSD disk.I'm running Revit 2017 on Windows 10 64-bit. All drivers has been updated to the newest versions including BIOS update. Hardware Acceleration is turned on in Revit.
Do you have any ideas on what the "problem" could be or if there is a solution or not?Is the hardware not good enough? Can it be a settings or drivers issue?
Is there something I can do or do I have to buy a new computer?Thanks in advance!

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Posted from http://www.bleepingcomputer.com/forums/t/513560/ssl-blocking-and-bsod/
On my work (wired) lan, I am regularly, but not always, unable to access any SSL/TLS site. I've also seen recently BSODs with various drivers named as the culprit. Ran full Webroot scan, nothing. Ran Malwarebytes, eventually 'stuck' after scanning files, where it found nothing (but set off Webroot a couple of times.) Ran Avast scan, nothing. Ran GMER and got rootkit warning. This line was in my GMER output:
Library         pö¶ö¶ é||ö¶ (*** hidden *** ) @ C:\WINDOWS\Explorer.EXE [5588]                                                                          0x07EA0000            
This vaguely resembles TDSS but not sure. I have the full log from GMER and from a 3rd party scan (I'll wait for that to be requested, almost 1000 lines long.)
1) Tried TDSSkiller, nothing found.
2) I had a couple of incidences where my graphics driver died, so figured I would update while I was doing this stuff. Downloade... Read more

A:SSL/TLS link troubles, BSOD, high CPU utilization for explorer

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/513995 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I have a situation where a virus is propagating by using shares. The network utilization on the workstation jumps to about 90% and port 445 or port 139 is being used to look for more EXE files on the network. I can see the exe's on the local computers have been modified and the size is about 100k larger.

I have run MalwareBytes, Spybot Search and Destroy, ComboFix, Avira, RKill, McAfee VirusScan and TDSKiller. Only Avira finds some of the files as infected with the TR/crypt.zpack.gen or TR/cryptxpack.gen3 virus, but not all the corrupted exe's are found. I have to keep monitoring each running application to see if the network utilization jumps and then track down the offending process using Process Monitor. Once that process is located, I have to rename the EXE and either remove and reinstall the software or find a clean copy of that file somewhere.

I have two of the infected files in my dropbox that can be downloaded and reviewed.

I need to find a tool that can find this virus located in the EXE's and be able to clean it. Any recommendations?

A:Virus Infection, High Network Utilization Port 445

Hello.First of all. . . you need to isolate infected machines from each other and from the rest of the network. You'll never stop an infection like this while the machines are connected.Second of all. . . since you've run ComboFix it will be necessary for you to seek help from the Malware Removal Team.Please follow the instructions in This Guide starting at Step 6.Once the proper logs are created, then make a NEW TOPIC and post it HERE Please include a description of your computer issues and what you have done to try to resolve them. You should also post your ComboFix log.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.~Blade

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My computer is working a a pop up says critical error Ram memory critically high or cannot find hard disk space. I'm windows 7. Have tried to clean with registry mechanic, spyware doctor hitman pro. Nothing works

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Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

A:It keeps showing hard disk errors and RAM memory usage is criticaly high I need help please

Hi!It's been several days since I last posted instructions for you to complete. Do you still require assistance in getting your computer cleaned up?Please Note: Unless notified in advance, threads with no response in 3 days get closed.If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.Thanks,SweetTech.

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Just a question...

I recently upgraded my hardware because of a replacement for my old 21" CRT 1280x960 monitor with a new 24" LCD 1920x1200 monitor, being used as Monitor #2 in a 2-monitor setup. Monitor #1 is also a 24" LCD 1920x1200 monitor and remains unchanged.

To properly support the second digital monitor, I upgraded the video card from a DVI/VGA HD4850 to a DVI/DVI HD5770.

When I was using the HD4850 card in the machine Aida64 reported about 20% GPU utilization when I was watching 1080i HDTV (in a window on monitor #1). Now, with the HD5770, Aida64 reports much much higher GPU utilization... around 65%. GPU utilization is lower when watching 720p, so I'm certain what I'm seeing is a reasonably accurate representation of true hardware utilization related to HDTV.

It's hard to tell about ordinary CPU utilization when watching these HDTV programs, as it was and is relatively low. So if it's now lower (because the HD5770 hardware is taking on the load), it's not that obvious. Even with the HD4850 there was not a high CPU utilization when watching HDTV.

I don't know if this is anything I need to be concerned about, or whether this is good or bad, or whether this is simply an indication that the HD5770 hardware is actually performing much more of the HD-related processing whereas with the HD4850 that same required processing was handled by software in the drivers.

So... can anybody enlighten me as to whether what I'm seeing is perfectly normal and ... Read more

A:Sapphire HD5770 Viper-X: high GPU utilization watching HDTV

The 5770 is only one step above the 4850 Graphics Card Hierarchy Chart : Best Graphics Cards For The Money: February 2012 I am a bit confused about the card and monitor swap....If the 4850 was driving the 1280x960 vs the 5770 driving the 1920x1200 I don't really see any problems

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I have a new Envy 15 x360, running Windows 10 (64 bit, core i7).  It came with Windows 8 and constantly 'went to sleep' with disk utilization at 100%.  I upgrateded to Windows 10 at first opportunity, and thought it was much better.  However, today, I have had a repeat.  It was so bad, Chrome pages all started coming up with big gray 'web page cannot be displayed" before I figured out it was doing the 100% disk utilization thing again. I found this: https://www.reddit.com/r/techsupport/comments/3h4wjg/windows_10_high_disk_usage_100_ive_seen_a_threa... and my disk utilization dropped to zero as soon as I turned off all the notifications.  Will see if that fix lasts. One thing I noticed though:  In Resource Monitor, Disk Activity, when running at 100% Disk IO, the rate was reported as 3-4 MB/Sec for long periods of time.  There were spikes, but that seemed to be the steady state value. Is 3-4 MB/Sec Disk IO a normal IO rate at 100% disk utilization?  

A:What is the Normal disk IO at 100% disk utilization in Resou...

The 'solution' in my first post didn't really fix the problem.  Tonight, I booted up and got the frequent 'cannot use the PC due to 100% disk utilization' and decided to post again.  I think it lasted about 4 minutes after login.  Attached is the screen shot.

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