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Vista can't boot in safe mode- menu frozen

Q: Vista can't boot in safe mode- menu frozen


I was attempting to boot my Dell windows vista business in safe mode to fix a virus. I turned on my computer, waited for the Dell loading screen to go black with a blinking cursor (I have no "beep" to go by), and tapped F8 repeatedly, which gave me the boot menu as per normal. However, the menu appears to be frozen. The screen will not respond to my wireless keyboard in any way. I know it's not a problem with the keyboard, because I tried allowing the computer to boot normally and the keyboard worked. I have successfully used F8 to boot my computer in safe mode in the past- this is the first time it hasn't worked. Any advice on how to unfreeze the menu would be great.

Preferred Solution: Vista can't boot in safe mode- menu frozen

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Vista can't boot in safe mode- menu frozen

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt=============================================================================Please download GMER from one of the following locations and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.IMPORTANT! If for some reason GMER refuses to run, try again.If it still fails, try to UN-check "Devices" in right pane.If still no joy, try to run it from Safe Mode.

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Hope somebody out there can help me as I've run out of ideas.....possibly might have picked up a Virus from facebook but I'm not certain.My system started to run slowly a few days ago and a Security centre 2011 box suddenly appeared..wouldn't allow me to open Malwarebytes or access system restore.
I powered down the PC and restarted but a black screen with a flashing cursor appeared before disappearing with the numbers lock light illuminating.
Restarted the PC and F8 into safe mode but system stalls at: multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\System32\Drivers\Mup.sys
Restarted PC again and loaded recovery disc which starts to run but subsequently stops with technical codes showing: 0x0000007B (0xF898A640/OxC0000034/0x00000000/0x00000000).
Don't know if I'm every going to get my system back.....much appreciate anyone's help on this!!
(My PC is Sony Vaio VGC-M1 with Windows XP Home edition)

A:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!!

Hello and to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

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I have the same problem as the other thread. Unable to restore, go into safe mode, or task manager. I just got black screen with moveable cursor. When load restore cd, it just loading windows files and back into black screen with cursor. I have followed the instruction from previous threat but i'm stuck after loading the burn image cd. This is the thread that i tried to followed: http://www.bleepingcomputer.com/forums/topic405525.html

Download GETxPUD.exe to the desktop of your clean computer

•Run GETxPUD.exe

•A new folder will appear on the desktop.

•Open the GETxPUD folder and click on the get&burn.bat

•The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.

•Click on Start and follow the prompts to burn the image to a CD.

•Next download driver.sh to your USB drive

•Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.

•Remove the USB & CD and insert them in the sick computer

•Boot the Sick computer with the CD you just burned

•The computer must be set to boot from the CD

•In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.

•Follow the prompts

•A Welcome to xPUD screen will appear

•Press File

•Expand mnt

•sda1,2... Read more

A:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!! i got the same problem from...

FWIW: Using a malware topic of someone else...as a guide to solving issues...is probably not the way to go.

If you have malware issues, I suggest that you initiate a proper topic at the appropriate malware forum.

Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html


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I left my computer asleep. When I awoke it, it froze up, so I restarted it and it told me I had a disk boot failure, insert boot disk.

If I reboot, and press f8 to get a boot menu from the bios, I can select the drive that has windows on it.

If I do not intervene beyond this, it will boot to windows, but as soon as I login, it will show the task bar, but that's as far as it gets. The mouse will still move but beyond that I have no control, left or right click, ctrl, alt, del. Etc. The one light on the front of the case that usually blinks, remains on solid.

Sometimes after this stage if I reboot (with the button on the case), the drive that contains windows will not be recognized by the bios. It will simply say that sata connection is empty.

If I power the computer off, and wait a few seconds and turn it on, the drive will be displayed again. I then can press f8 to get the boot menu, and select the right drive, and this time I will press f8 to get the windows boot menu. I can select safe mode with networking, and boot up. I have been using windows on safe mode for over an hour and it runs fine.

I have run MSE, as well I downloaded AVG free, but I can only use the command line version in safe mode, which I did.

I am not sure what to check here. I was thinking the hard drive was failing, but then why am I able to run on safe mode for so long? Boot sector virus? Some other virus? What should I look for, and what can I do in safe mode, a lot of choices are dis... Read more

A:Disk boot failure, can launch to safe mode through boot menu

I would first Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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Hello Everyone, as mentioned i have the safe mode directly into my boot menu. but it no longer will open, it goes straight to the window start up. how can i get safe mode to boot from the menu? Thanks

A:Safe Mode From Boot Menu Wont Open+fix?

Hi there,

First off, what is your computer issue? Are you using a desktop or laptop computer?

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PC froze in firefox while typing.
Modem didn't work.
Tried to restart, was slow and only got to sign in screen
Mouse and keyboard wouldn't work.
Got to desktop on next restart,
but could not access start.
Restarted several times tapping F8,
cannot reach safe mode.
I just had a Antimalware Service Executable notice
popping up on my desktop.
I am on my desktop now and can now open mbam...
I can access the Start menu, too.
Please advise on next steps.

A:Cannot get to Safe Mode with F8, get Select Boot Device menu

Can you run MBAM in Normal mode? Do That and post the scan log.

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My computer with the Windows XP Professional OS freezes when it gets to the Safe Mode Boot Menu. This is not when I hit F8. It just boots to that menu. When you select any of the options, it freezes and reboots. If you don't select an option, and let the time expire, it does the exact same thing. This happened randomly. My computer worked fine yesterday. All the sudden when I turned it on today this. I know enough about computers that I could back up all my data without booting windows and reformat, but I really would rather fix the issue than have to reformat my computer.

I tried to explain it as well as possible.
Thank you for all your help before and now I will be patient for responses.


A:Computer Freezes At Safe Mode Boot Menu

Any error message with that
Might need a bios upgrade
What hardware do you have
Do you have SP2 installed (service pack 2)

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I have a Dell Inspiron 570, with Win 7 Home Premium (SP1). I cannot access BIOS, Boot Menu, Safe Mode upon startup. I have tried using F2, F8, F12 numerous times and I have downloaded the latest BIOS update. I have read that I can remove the HDD and force the system into BIOS. I would like to not do that if possible. I appreciate you taking the time to look at my problem. Thanks.

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Help!!!Have contracted the Dept of Justice Ransomeware virus..  Have followed instructions to Use HitmanPro, however,  I  Can't access a boot menu or when going to safe mode (any) it just cycles through and starts windows normally back to DOJ screen.  Running on windows xp.

A:Infection with Ransomeware ..can't access boot menu or safe mode

Hello 757Pirate I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same... Read more

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I'm facing an issue with my Windows 7 desktop (currently typing this from a laptop, as the desktop is no longer accessible):

Basically, I was trying to get to safe mode to deactivate a graphics card (not important, as I never got the chance to do this). I tried restarting a couple of times and pressing F8, but instead of taking me to the boot menu, the screen simply went black (note that when starting my computer up normally, it works fine).

Thinking this was just a problem with the boot menu, I started my machine normally, accessed msconfig, and checked the box for Safe Mode under the Boot tab. The plan was to change this back once I was in Safe Mode and had made the necessary changes.

HOWEVER, now, every time I boot up my computer, it just goes to a black screen (my monitor actually just turns off, because it's not getting any signal). The computer's on, but apparently not displaying anything. And I can no longer boot in normal mode, because I changed the boot menu to always use safe mode.

Thanks for your help; any ideas on how to resolve this issue would be GREATLY appreciated

A:Black screen when accessing Safe Mode or Boot Menu

Hi and welcome to TSF you might try a start up repair Startup Repair: frequently asked questions

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Yesterday my computer was running slowly so I attempted to restart it. This resulted in the computer booting into automatic startup repair which did nothing after running for ~3 hours. Tried running in safe mode which booted fine 2 times, but after I tried removing updates in an attempt to repair the damage my computer stopped loading safe mode. So I put in my windows install disk, tried to repair the mbr using bootrec.exe and that didn't work either. Now, I can't boot into safe mode or automatic repair, and running off the install disk doesn't fix anything. I tried to reinstall windows 7 HP x64 as well but it never gets passed the setup is preparing screen. I'm using a Dell Inspiron laptop with Windows 7 HP x64.

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Please, can somebody assist me. When I try to log into vista normal mode all I get is 'Please Wait' where the 'welcome' logo used to be and it just sits there saying "Please Wait . . . ." forever. When I could login to safe mode I enable the verbose command and restarted and tried normal mode again and it would say "Please wait for the Local Session Manager . . ." and never get past that screen. Now, for some reason, I cannot even log into any safe mode options. After the safe mode drivers load, the computer just hangs at crcdisk.sys after it's loaded and not proceed. So, then I tried to boot to the cd to use the repair utility and my computer won't even acknowledge it, it just takes to me the three safe mode options. In the past I could boot to the cd and use the repair disk and now I can't. Please don't tell me I am screwed. I have so much valuable info that I would really not want to lose. So if anybody can please help me to try and resolve this, I would be greatly appreciative. Thnx

A:Windows Vista cannot boot into normal mode or safe mode

How do you normally boot from your DVD? Is there a key you must press in order to select the boot drive?
Also, what's the exact make and model of your system?

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My 4-year old Gateway laptop (running Windows Vista Home Premium) just froze last night. Tried restarting it, and every time I get to the Windows icon I get a frozen mouse on the login screen or a blank screen. Sometimes, it makes a sound like someone is pressing one key on the keyboard with the Windows icon in the background. When I shut down and restart in safe mode, I am able to use both mouse and keypad. I am able to login in safe mode and safe mode with command prompt, but not safe mode with networking (same result as starting in normal mode).

I have used the install cd, and tried all of the options on the repair menu. Nothing has helped - neither startup repair, nor system restore. No memory errors were detected, either.

Acc. to the system restore menu, the last windows update was early last week (and I have been to use the computer without any issues until late last night). Also, I have McAfee AV, and it ran without detecting any issues 24-hours before the problems began.

Any ideas on what I should try to fix this problem, other than reformating the harddisk? I am not very tech-savvy, so if you want more info, I'd appreciate you walking me through the process. Thanks in advance.

A:Mouse and keypad frozen in normal mode, but work in safe mode

Hi Horan. Welcome to TSF!

Since you are able to boot into SAFE MODE with COMMAND PROMPT, do that and then at the prompt type "sfc /scannow" (without the quotation marks) and let it run. After it completes that, make a note of any messages and then reboot your system and see if that helps.

Also, what happens when you just use the touchpad and don't plug in a mouse? Any difference or does it still lock up?

Good day!


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Good evening, one and all. I will try to include as much relevant info as possible:

trying to fix a toshiba satellite a135 for a friend. has vista (version unknown), and i have no idea if it has any SP, as I have yet to be able to get it to boot in anyway to a desktop. have not been able to get it to boot past the loading animation/copyright splash (goes to a blank screen instead of the desktop). safe mode /w networking was failing on a .sys entitled AVGIDSEH.sys. google got me to here: http://forums.cnet.com/7723-19703_102-508463/avg-update-today-comp-won-t-boot/. I made the USB version of the Rescue CD and changed all AVG*.sys to .bak as directed. thinking there was 6-7 files renamed in the specified file path. tried to reboot, still no advancement. did safe mode w/networking again and it now locks up at crcdisk.sys. at this point, i popped in a hiren's disc and got it to run Startup Repair since I don't have any kind of Vista disk laying around. I initiated the attempt about 2.5 hours ago and it doesnt look like its doing anything. i see no hdd activity lights and the progress bar looks like more of a sliding progression bar than one that is actually moving forward in progress.

really, really trying not to reformat. (she needs this due to academic papers she doesnt have backed up anywhere else, plus the standard media (music/pictures/etc)

also, when do I throw in the towel and attempt to cancel Startup Repair. I see a number of topics on the internet where SR s... Read more

A:Vista cannot boot, locks up on crcdisk.sys in safe mode boot attempt

ok sitrep: went to bed, woke up, Startup Repair is still running. Tried to cancel it, got a notification of "The current repair option cannot be cancelled". Does this mean its actually doing something or am I just wasting my time letting this run?

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After 2 wipe and re-installs vista still will not boot to normal mode. I just am so lost on what the problem could be, any help would be greatly appreciated.

A:After 2 Clean re-installs vista still won boot to normal mode but will boot to safe M

at what point exactly does the pc fail to boot? loading bars? does it bluescreen? reboot? we need much more info to help

there is a way to turn off the loading bars so we can see whats going on behind if thats the case , then you can let us know exactly whats written on screen when it [email protected] out this may help us determine which driver is loading and causing the crash

click start / all programs / then acessories and select run

type msconfig and hit return

click the BOOT tab

check the "os boot information" box

check "make all boot setting permanant" hit apply then ok

obviously you can do this in safe mode

then boot into windows and watch , take a pic if you have too

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Hello again,
It's been some time since my wife's computer was last infected, and the help I received here was great.
I need your help again.
Yesterday the computer would not load. I couldn't get past the Microsoft load bar.
After several attempts I finally got into safe mode. I started to run Malwarebytes (full scan) and after about 10 minutes of scanning everything went blank. Several more attempts and I got safe mode back. I ran MB Chamelion and again, after a few minutes everything died again.
The System restore discs won't completely load. There is a message that says "loading files" for disc 1 but then everything goes black again.
Today I tried Knoppix. The initial screen showed, it started to load but then stopped. Tried this several times with no luck
I also tried Seatools (several times) but it did not load. Same with Optimumboot CD.
Now I can't even get into safe mode.
The F2 key worked once but did not let me choose any options before going blank.
So is it hard drive failure or time to go to Best Buy?
Thanks for any help you can offer.
Bill  Morse

A:Vista won't boot normally or in safe mode

The computer is an HP Pavilion desktop running Vista home premium. Forgot to mention that!

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A few weeks ago, my HP notebook stopped booting all together. I think it happened after allowing it to download some windows updates. It won't get past the black microsoft screen with the frozen green traveling bar. I can boot in normal or any of the safe modes, last system config, etc. or run startup repair. When booting, stops at crcdsk.sys. I ran a hard drive test and it checked out OK.

After doing some searching in the forums and consulting with a few HP chat support reps, I ordered and received an OEM recovery disc. I changed my boot order to boot from the OEM recovery disc first, saved the setting, and turned the computer on to run the disc. The disc seems to have no effect. I still can't get it past the black screen with microsoft and the frozen green traveling bar. Any other suggestions PLEASE?!

A:Can't Boot Vista Or In Safe Mode

Has Startup Repair completed successfully - or did it report that it was unable to repair any problems? In which kind of boot (Safe/Normal mode) does it stop at crcdsk.sys?

When the first HP screen comes up when first booting the computer, press the "Esc" key. That should get you to a boot menu where you can force the system to boot from the OEM Recovery disk. What happens when you try that?

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I'm having yet another problem with my new Asus N80 laptop. The second one today! I tried getting on it a couple of hours ago but instead of booting Vista it took me to a blue screen that said it was performing a memory dump and it gives me suggestions but all I can remember is it telling me to do something in safe mode. Then it restarts, tries to reboot Vista again but just shows me the blue screen yet again. Sometimes it asks if I wanted to boot into safe mode, normal, or whatever. If click normal, or last good conf. it just goes to the blue screen and then starts over. When I choose safe mode, it loads all the core files and what not but instead of entering safe mode it restarts the computer. WHAT DO I DO?!!!


A:Can't boot Vista or get into Safe Mode

Where are your memory dumps.. I could get a mod who specializes in them help you.

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So when i try to boot it it will look fine, then gets to the user accounts and when i press the one and it should start loading my desktop it does nothing except show me the mouse arrow.

specs: its a laptop Compaq presario Cq60
Model Cq60-417Dx
RUnning on vista..

I can put up task manager, as well as ms config and safe mode still works, so it seems the explorer isnt working

I've run malware bytes andit found alot of stuff though im not sure if it deleted it since it still doesnt boot up.

This computer had no real antivirus until i tried to install Avast and malwarebytes...and the updates were never done so about 2 days ago she decided to install firefox and when she did, she let all the updates that were pending which were alot as well as some random bloatware programs updated. After this the problem occured... please any tips would help.

I've tried restoring in safe mode and it fails after restarting...i dont see anther option other than using the recovery partition to start fresh... though there is one program on there that she needs to study in the next couple of days so that wouldnt exactly ideal.

Thanks in advance!

A:Vista, will only boot up on safe mode.

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I'd like to get this Safe Mode only HDD back to good working order, if possible.Here's the history of the problem:My problems began when my HDD failed to come out of sleep mode--and was no longer recognized as existing in the BIOS.It was caused by a known firmware defect with my Seagate HDD and that problem was resolved.I thought that I had better backup the data immediately before anything else could go wrong.I put the HDD into another same make and model computer, which has a disk cloning program installed (Acronis True Image Home 2011) and it booted up--but to the drive that had been unrecognized before, instead of the computer's own HDD.Upon booting the message appeared that windows had not been shut down properly earlier (since it hadn't).I left the room for a few minutes and returned to find it running checkdisk. Checkdisk reported that there are only 4KB of info in bad sectors and 0 bad file records.I let it finish running and next it claimed to need to run Startup repair, so I allowed it to do that.Apparently, my choices were unwise and I rue the fact that I didn't just put the HDD back in it's own computer first.The result of this is that the computer with the HDD cloning program's HDD wants to continually reboot and the HDD that recovered from the firmware problem will only boot into safe mode. (I killed 2 HDDs with 1 stone!)I was able to clone the "Safe Mode only" HDD, just so I have a copy of all the data to work with, sho... Read more

A:Vista SP2 won't boot, except to Safe Mode

Can you access the log file created by Malwarebytes?

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It appears that I was struck with the Vista internet security 2012 virus. I kept getting pop ups and web site redirects until I was no longer able to do anything. I had made numerous attempts to run in safe mode without success.
The laptop boots into a windows user and password page, I've tried my admin username and password without any success.

I've tried a number of rescue disks and no luck.

Any guidance would be appreciated.

A:Can't boot to safe mode in Vista

Hello please try this..Let us see if we can get Safe mode to run.Vista users my need to save it to the desktop first then right-click the icon and choose "Run as Administrator".Please download and run SafeBootKeyRepair.exe. Once it has completed, please try booting into Safe Mode. Next run Superantisypware (SAS): Download and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the Scanning Control tab.Under Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen.Back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left, make sure you check C:\Fixed Drive.On the right, under &quo... Read more

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My girlfriend's sister gave her a Toshiba P205D-S7438 free since it "doesn't work". Now I'm no genius but I've fixed a few computers in my day... ;) All I can get is safe mode. Tried some system restore points but didn't have any luck. They completed successfully and everything just didn't change it's boot-up process like I'd hoped. Don't have a Vista disk so that's kind of out of the question at this point. Anything else I can take a look at? How do I see the boot as it's happening? It's getting stuck at the black screen with the cursor, right after the little green bar goes across for a while... Thanks all!

A:Vista Won't Boot (Except Safe Mode)

So when you try to boot into normal windows what are you getting or seeing? "doesn't work" is sorta vague to explain your issue.
Try this

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I have a friend that brought me their Dell Inspiron 1545 that is only a month old. She downloaded a program called
"My faster PC" and now it will only boot into safe mode. I have tried system restore back to the day she first fired it up. also tried system repair by booting from the vista dvd. tried running MBAM but still will only boot into safe mode. BTW First thing I did was uninstall "My faster PC" Any ideals on how to get this thing to boot normally?

Thanks for the help.


A:Solved: Vista will only boot into Safe Mode

Hi does it have service packs installed as that can cause a problem when trying to run a repair,have you tried to run system restore from the install or recovery disc

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Windows Vista will not start. Starts only in Safe Mode. Even system recovery doesn't go back in date

A:Windows Vista does not boot up - only Safe Mode

Press F8 while powering ON the notebook.
Then choose first option: repair by computer and try to repair the OS automatically.

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This is my first time posting here and I must say that I've felt very welcomed and I have been learning a lot through reading through all of the knowledgeable things that you guys have posted. My problem has been going on for a while but has recently gone over the edge and caused me some big problems. I play Second Life and from time to time, it would freeze up my computer but yesterday, the screen of the laptop just went black and I had to hard reboot my computer, only for it to come up with the Vaio screen looking horrible graphically. Then it would commence to the normal boot up and then to a black screen and it stayed there all night. I've tried removing everything with Second Life off of my computer and it still won't boot up completely. I tried leaving it on overnight to see if would bypass the black screen but it wouldn't. How should I go about fixing this? I can try getting my hands on the Vista DVD and or the recovery disks from my girlfriend. I would honestly just like to know what caused the problem and how to fix it because you can easily learn from your mistakes by fixing it. Oh, another interesting tidbit is that my brother used the computer beforehand to do some research then left it on and when he came back, the screen was black and when he rebooted it, the screen was messed up and he did a system restore to bring it back to normal but if I tried that now, it would still only boot up in safe mode and not regularly.

A:Vista won't boot up normally but safe mode will work.

try updating your video card drivers, also since you can get into safe mode you could try to do a system restore to an earlier date when you know it worked..

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Running an Evesham pc so can't contact them ! Vista was installed as standard.

Been taking automatic updates for some time. Foolishly went to download Service Pack 1 yesterday and it's now crashed, won't boot up, even in safe mode, and the only restore point it's offering is the point at which it started installing SP1 so no use.

Going into safe mode suggests loading files but just hangs (2.1/2hrs+) part way through.

I'm also getting an error 0xc0000034 when just booting normally (non-safe mode)?

Any tools out there that will enable me to boot this machine up? or advice you can offer would be greatly appreciated!



A:vista unable to boot, even in safe mode

is this a laptop
chkdsk /r

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I am currently getting help in the virus section of this forum as my pc has currently crapped itself.
I need to boot into xp safe mode to finish some more of the procedures I have to go through and when I press F8 it will allow me to safe mode boot into vista but not xp. Even if I go to the screen to choose which os to go to the F8 options of F8 wont show anything for xp. This has nothing to do with my other viral problems as I have tried safe mode into xp before and it wouldn't work then either.
Please someone help me. I am so close to getting rid of the virus problems.

A:Cant safe mode boot into xp with vista installed!

my pc has currently crapped itself.Click to expand...

and who is going to believe you that?
Click Start, Run and type MSCONFIG
Select the Boot.ini tab
In the Boot Options section at the bottom, check /SAFEBOOT option
Click OK
Restart Windows

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Please bear with me, as I'll try to be as thorough and informative as I can be in regards to my problem.

I'm a new Vista user, I purchased and installed Vista for the first time about a week ago, and I've had nothing but problems with it. I don't know if this is something common with Vista, or if I'm doing something wrong. A basic list of problems I've encountered with Vista:

After 2 days, I came across the 'Configuring Update' problem, where it would take 20-40 minutes to shut down, and start up my computer. I found out that this was a very common problem amongst Vista users, so I tried out the suggestions to fix it (IE System Restore). System Restore wouldn't work, saying something along the lines of it couldn't restore to the chosen point, and to pick a different point to restore it, which wouldn't work as well. I tried System Restore both from Safe Mode, and from the Vista disk itself, neither worked. I ended up reformatting Vista all together. I removed it from the HD, and made a new partition and installed it fresh. This time I turned off Window's Automatic Update, and just manually installed everything that way.

The second problem I came across was a couple of days after I reinstalled Vista. I'd start up my computer, and I'd get an error screen, something along the lines of Window's couldn't start up properly due to a software install perhaps, and suggested that I restart my computer with the Vista disk to repair it. I restarted my computer with the Vista disk... Read more

A:Vista won't boot up, won't reinstall, can't get into safe mode, etc.

hi there what is your Vista score and turn ON autoupdate there is vista SP1 you need to have on it

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I am running WIN VISTA SP1 HOME PREM 64 BIT and it will Automaticaly restart in safe mode- I have checked in msconfig under boot and safe boot is unchecked. Yet the system will go to safe mode. Is there any thing else that can be done to resolve this or will have to reinstall windows on the system.

Thanks and regards,

A:windows Vista will boot in safe mode

Read method 2
Safe Mode
Is this what you did?

If this is what you did it means that there is a problem which prevents Vista from starting correctly, most likely a driver.
Try using system restore from before the problem
Try a start up repair
Startup Repair

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Hello All . I had a few viruses on my Dell Laptop running Windows Vista, so I installed and ran Dr. Web CureIt. Once the scan was finished and viruses deleted, The program told me to reboot my computer. Once I did this, my computer keeps restarting over and over unless I put it into Safe Mode. I have no idea how to start up my computer now in regular mode. I could really use some help.

Thank you,


A:Vista will only boot in Safe Mode after using Dr. Web CureIt

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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I have a big problem with my Dell c521 desktop and believe the windows vista to be majorly corrupt this appeared to happen after a windows update but not sure.
The machine would only start in safe mode and not normally, so I tied all the usual things. ie system restore, diagnostic from prompt C:/ sfc scannow , chkdsk f/r , regedit, I mean I have been trying anything suggested on the web that others with a similar problem have tried, I am at the end of my tether, I do not have a vista boot disc as it is a OEM machine and had a recovery drive D this has been wiped out when I tried to revert the machine to factory condition (that did not work either).
Diagnostics of the HDD and all the other hardware says it is all ok
Hope this give a overview of the problem as I believe this is not irretrievable but do not have enough knowledge to sort it.
Please help me

A:Windows vista will not boot either normally or safe mode,.

Hi, without the install DVD you do not have many options unless you can borrow a Vista DVD.
chkdsk c:/f - should fix any errors it finds.
Try sfc /scannow [without the C:/ ]


Vista repair options.

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Hi I'm in need of help!
I have a Hp pavilion dv5. Last week I encountered the chesire police virus. I managed to remove it I think well at least get rid of the locked screen by using system restore. I also downed shortly after a PDF reader which I later uninstalled due to my computer getting BSOD. The message given was irql less or equal.
For the past couple of days I have been using using rstrui.exe on safe mode with command prompt to restore the system and it would work fine until you **** down and had to go through the whole process again. I now can't even get safe mode with command prompt to load it just freezes on loading files. I just ran start up test in Hp diagnostics it said harddisk test failed hard disk 1 smart (301) hard disk 1 quick (303). I really need to use the laptop ASAP for work! I appreciate this won't be solved over night! Any help I'd be eternally great full xxx

A:Vista won't boot in normal or safe mode

If it indicates that the hard drive is the problem, it may have died on you. If so your stuff is lost. You will need a new hard drive and need to back up your stuff in the future.
If YOU feel that the hard drive has died you can try these methods to save your stuff
3 Ways to Recover Data from the Hard Drive of a Dead Laptop

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Dear Anyone,

I have a problem that has completely thrown me, I cannot even find a way to diagnose the problem myself. I have had various problems with vista but all have been driver compatibility issues so far and I have always managed to solve them.

Currently Vista had been working smoothly with no problem for a few weeks when it suddenly started to hand on the boot screen with the scrolling green bar. It stops and never continues (no matter how long I leave it). The main problem I have is that I cannot even boot in safemode either (it stops at crcdisk.sys).

I have no external USB devices plugged into my computer, just speakers/headphones and mouse/keyboard(PS/2).

The only change I can think of that I had made recently was updating the gfx card drivers to the latest version from the ATI website (2 days ago). I however cannot find any way to confirm this or attempt to fix it as I cannot even boot in safemode to check the event viewer.

I find this incredibly frustrating as I have never had problems I cannot solve myself before and I do not want to have to format the driver and reinstall windows, as I only have the single drive in that computer and need the files on the disk.

If anyone has any suggestions for information I can supply or steps I can take to troubleshoot the problem please say.

A:Vista hangs on boot (safe mode too)

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I've gotten various errors such as "machine check exception" and "uncorrectable hardware error" and 0X0000009C as well as 0X00000005 and 0X00000124 and others. I tried reseating the ram and cleaned dust from the motherboard and heat sink in case there was any overheating and now I can't even get anything to show up on the monitor at all (and I did check the monitor connections)

Any ideas would be appreciated, thanks !

Tags: windows vista, vistax64, tai game, doc truyen ngan

A:Vista can not boot in either regular or safe mode

I think this should explain what the error means-


Not much help in regards to which component it is. If you could see the POST, that would be helpful.

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I have tried to boot my Windows Vista in safe mode and it asks for a system password but it won't let me type anything. I had already run the test to make sure my keyboard is working alright and it is. Can someone please tell me how to get back to the screen where you type in the user password. I have tried putting the installation disk in and turning off the computer and then turning it back on and it does nothing. It also does nothing when I press F10 or any of the other F's. I really hate to pay someone for something that I might be able to do myself. I just don't know what to do.

A:Solved: cannot boot Vista in safe mode

When exactly does it ask you for a "system password"?

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I've installed Windows Pro 2000 from disk twice. When boots, it opens in
Safe Mode even if I hit f8 and select normal boot or last best config or
anything else. When I log off and re-start, f8 shows it's defaulted to safe
mode again--though windows doesn't show "safe mode" printed in corners.

Got any ideas?

A:Frozen in Safe Mode in Win2000

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Windows 10 XPS Desktop
Cursor is frozen in one position. The only time I get movement is 1) aftr CTL-ALT-DEL, in the window with Task Manager, Switch User, etc., the frozen cursor still visible in same place, but a second cursor does respond to my mouse allowing me to Restart; 2) at login in window, frozen cursor still  visible in same place, but a second cursor allows me to move to Password window.
Problem still exists in Safe Mode. So I tried a System Restore to the point two days ago when a Windows Critical Update occurred (12/13/2017). But the System Restore fails, error about not being to find some file from before the Restore Point.
I did run the diagnostic tests (the one from F12 at boot) and they indicated a healthy system. Also, I tried different mice and different USB ports but this didn't do anything.
Any suggestions? I'm doing everything right now with keyboard shortcuts whichi is slow and clumsy!

A:Frozen cursor, even in Safe Mode

Did you update/reinstall both video drivers (Intel HD Graphics and for add-in video card)?
There have been some issues with a recent Intel HD Graphics driver causing lots of weirdness...

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Can someone see if there's anything wrong with this? If so what can I do to make it better?
This is a HiJackThis Scan:
Scan saved at 5:15:15 PM, on 6/11/2017
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Lenovo\Access Connections\AcDeskBandHlpr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://us.search.yahoo.com/yhs/web...os_16_38&os_ver=6.1&os=Windows+7+Professional
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://us.search.yahoo.com/yhs/web...os_16_38&os_ver=6.1&os=Windows+7+Professional
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =... Read more

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Spending some time at moms house she asked me to take a look at her computer because it "wouldnt start". So I turn it on and it goes to the loading screen and desktop just fine. The problem is once on the desktop after a message pops up from some resource I cannot decipher the program's origin with online search. It is some type of fake version of Windows Essentials I think and all the font where letters should be are boxes except for a few letters here and there mainly the letters QQ at the top; then several boxes following; then the number 7; and more boxes; etc, some Asian looking font.

This program looks just like a anti-virus scanner made cartoon-like for children which makes me think its a virus itself. I cannot remove it through control panel. I get an error message. I am writing this message through Safe Mode with Networking.

Here is a list of photos I took with my phone in order from trying to remove through Control Panel in Safe Mode with Networking. I cannot remove it and after closing the program I get the last photo- Big Bright Red Box-- then I cannot close or change the windows except for Fire Fox.


Many Thank You's

A:Frozen, Safe Mode, Virus, XP, what else?

that`s probably a fake av. try downloading and runing malwarebytes.
download it from here:
install it, run it, update it and let it scan (quick/full - doesn`t matter). see what happens and let us know! ;)

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Hi All,

I have issue with my dell inspiron 1525 running vista, for about a week I cannot boot anymore in standard mode, it freeze on the progress bar (fuzzy video, blurry and green... most of the time after several revolution of the progress bar).

I can boot in safe mode no issue.

I tried several stuff (after reading other threads):

- tried chkdsk but it freeze in step 2
- Then tried the WD diagnostic/test tools, no problem found...
- I tried to restore system in previous known working checkpoints, but restore failed (at the reboot step...)
- Tried to boot from windows CD but got same progress bar issue, not even got the chance to have the selection menu to select repair install...

What Else can I do???

Thanks ahead for yout advices.


A:HELP!!!: Vista freeze on progress bar, but boot well in safe mode

Additional info... I also ran my virus check and everythings look clean



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My PC is a HP computer with Vista (home).

I've had several problems recently:
Slow loading.
Slow loading of programs.
I try to open certain .exe but it never opens them and Windows Explorer just hangs even though a few days before it opened them fine.
I've attempted system restore however it complains disk corrupted and needs disk check, but the disk check cannot be run when the computer is busy or something so it asks if I want to do it next time I boot up PC. I click yes, but no matter how many times I boot up the PC it never does it! So it's a vicious circle going nowhere not allowing me to System Restore.
I was going to try SR in safe mode, but when I try to boot safe mode a long list of files loads and it says on the bottom "Please Wait" and it never ends up going into safe mode, just hangs.
So I'm at a lost what to do?

If someone could tell me how to find out the exact computer model number and vista type I could then post them. Any other information I need to provide? I read the sticky thread but it was a bit daunting O_O

A:Can't System Restore, Boot In Safe Mode, etc. Vista PC.

Hi and welcome to TSF please try check disk from the command line second option here
http://maximumpcguides.com/windows-v...windows-vista/ and use the /f or /r command also try running sfc /scannow http://www.vistax64.com/tutorials/66...c-command.html if you have a latop the model number will either be on the palm rest the bezel on your screen or the underside,if it is a tower there will be a sticker either on the front or the rear of the machine,your other info you can get by going to control panel, system

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Just ran into this problem tonight on my wife's laptop. Cannot boot into Safe Mode as per instructions on this site to begin removal of AV Security Suite. Have not attempted using System Config since that may lead to other problems.

Where do I start?

A:AV Security Suite on Vista - can't boot to Safe Mode

Never mind, fixed it myself.

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My PC has developed a problem where, in order to either boot up or reboot, I have to boot to safe mode and then select a restore point in System Restore. It then doesn't matter which restore point I use, it then boots perfectly. Even using Norton Ghost to return to a point where I had done a fresh install of the OS, with just the main programs that I use installed, the problem exists, though it did not before I created that Ghost backup, and it didn't the first time I used it (this is the second time I have used that backup facility).

I've run the repair options on the Vista cd, which informs me that there is no repair to be done.

For the record, I am running Vista Home Premium x86. I know this seems a bit sketchy in detail at the moment, but if anyone out there can think of a way of identifying and solving the problem, it would be much appreciated.

A:Vista won't boot without using Safe Mode/System Restore

hi and welcome to TSG once you have logged into windows try running sfc /scnw and chkdsk

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Alright so just now I'm getting a blue screen. It's custom made running Windows Vista Home Premium. I've hade blue screens before and I've just restarted my computer and it goes away, however now I can't even boot back up in safe mode.

I'm not sure how it happened as I was not on my computer when it started rebooting. It was just running as it always does until I heard it start to reboot and found this bluecreen. I have no clue what it could be and need some help trying to figure this out.

Much appreciated,

A:[SOLVED] Vista Crash. Can't boot in Safe Mode.

Please provide us with the information displayed on the Blue Screen.
If it goes away too fast, please proceed as if trying to get into Safe Mode.
Below the Safe Mode selection will be an entry to Disable Automatic Restart, please select that.

The system will then stop on the Blue Screen and you'll be able to copy down the information.

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Hi, everyone. I'm begging for help here, so frustrated. I apologize in advance for the length of this post.

First some background on what I THOUGHT the problem was.

Last year, we purchased a custom system from a guy I know at work (big mistake), and it was set up with 2 SATA hard drives in RAID. When I went in to add a third drive (IDE) from my old PC, I knocked one of those touchy SATA cables loose, the one to my C: drive, and chaos ensued.

For a few hours, I was stuck in a loop of jiggle the cables, reboot, drive doesn't show. jiggle, reboot, jiggle, reboot, etc etc. Eventually, the guy I bought the PC from suggested I pull the a battery from the mobo and reset before rebooting. Finally, that did the trick, and all was fine since then. (The drives are no longer in RAID, I use them separately now)

I generally leave the PC on, and it will sometimes reboot itself from Windows updates and whatnot. So last night, I get home and the pc is frozen in the middle of a reboot.. it can't find the operating system because the PC is once again not recognizing my 2 SATA drives.

Grrr... so here we go. open it up, jiggle cables, pull the battery.. no success. Then, on a whim, I open up the BIOS when rebooting. Searching for the drives manually in the BIOS is also a no-go... but without changing anything else, I reboot the PC, and there my SATA drives are! Woot!

So, glowing with satisfaction, I watch the system boot. It hangs for a little bit at the windows logo screen with... Read more

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I have Bitdefender on my PC and I did a scan and it said I had a rootkit and needed to be restarted to remove so I restarted and now normal boot goes to blue screen every time stop 0x0000007E, and safe mode works. I tried scan with updated malwarebytes in safe mode, and it comes back clean. I have ran Defogger and attached DDS log:

DDS (Ver_2012-10-14.05) - NTFS_AMD64 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_35
Run by Matt at 22:31:43 on 2012-10-17
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3837.2900 [GMT -4:00]
AV: Bitdefender Antivirus *Disabled/Outdated* {98CD50CE-5097-4098-9669-6C401FB3969C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Bitdefender Antispyware *Disabled/Outdated* {23ACB12A-76AD-4F16-ACD9-57326434DC21}
FW: Bitdefender Firewall *Disabled* {A0F6D1EB-1AF8-41C0-BD36-C575E160D1E7}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe... Read more

A:Rootkit Removed Now Only Safe Mode Boot Vista

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Let see if we can restore your computer to a date prior to running Bitdefender and restarting your computer.Follow the directives listed here.http://windows.microsoft.com/en-US/windows-vista/Start-System-Restore-from-a-command-promptSelect a restore point prior to running Bitdefender. This should possibly restore the infection but will take care of it.If successful please run the DDS tool and post a fresh log for my review.Wait for further instructions.

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