Over 1 million tech questions and answers.

Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Q: Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Hi every bodyI downloaded Windows 7 32bit (no key yet), I've tried upgrading Windows Vista SP1 but when step 2 (expandeing files) reaches 21% the installation stops with following error "Windows could not update the computer's boot configuration. Installation cannot proceed."I tried to install Windows 7 in a new partition but the process reaches 27% this time and stops with same error.I've reformatted my hard disks completely and installation process reaches 99% then stops with same error.I checked BIOS settings and found only DVD and HDD listed (no third option).the Microsoft suggestion about the registry tweaking did not apply for me (and I tried to install a fresh copy from scratch).I'm using 2 HDD in RAID0 configuration and works OK with Windows Vista, I did load the drivers to Windows 7 during installation but still getting same problem, any suggestion???

Preferred Solution: Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Simple solution found for Dual Boot errors!
 Here is an update. Since no one else has seemed to find a solution I actually managed to find my own. Just to recap you on what had happened to me, I was trying to dual boot Windows 7 x64 with Windows Vista Ultimate x64. Somewhere in my use with Vista my BCD was corrupt/deleted and caused this error to appear. (Windows could not update your computer's boot configuration.) After searching my computer I found the registry settings were correct, and file access to the folder that contained the BCD was correct, However my BCD was corrupt/missing and so I was unable to finish the installation and get my computer to dual boot. I found this out by typing bcdedit.exe in command with admin access and it gave me the warning "BCDedit.exe could not be run. BCD is either corrupt or missing".
In order to fix this it was quite simple. I had to use the original installation disc for vista to repair my computer's boot files. Unfortunately I didnt have an install disc that would work with vista since I purchased mine before SP1 came out, so in order to repair it I had to create a slipstream disc with the SP1 updates added to it. after repairing I instantly was able to see both Windows 7 and Windows Vista in my boot manager when I restarted my computer. I easily fixed and finished installation with out a hitch, and I'm now staring at internet explorer inside of Windows 7 typing this message. I hope this will help anyone else out who was trying to dual boot it and got this error. unfortunately, if you still have the error but you're trying to do a clean installation on a fresh hard drive, I dont have the answer. Hopefully someone else can help you out.

Read other 45 answers

Hello. I'm not sure if this is the correct forum for this topic but I think it is.

I have a Toshiba Satellite laptop running Windows 7. Recently I made the decision to restore my system to "out-of-the-factory" settings using the Toshiba program that came with the computer to do this. This went well.

when this was done, the computer restarted, and after the normal start-up screen, it began installing windows.

About halfway through this process, my brother decided it would be funny to turn off the computer in the middle of the installation.

when I turned the computer back on, it went to the windows installation again, but very soon an error message came up saying

"the computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

However, after pressing OK, the computer restarts, but the same error message comes up, leaving me in a loop.

So is there anything I can do to fix this? Or does my brother owe me a new computer?

Btw I don't care about losing data, I have everythign backed-up on an external hard drive.

A:"Computer restarted unexpectedly....windows installation cannot proceed" installation loop.

I think you need to reformat C: (delete the partition) and (redo partition) using ntfs drive and restart the installation. Do you have a OS Windows Disk?

Read other 7 answers

Completed a fresh install, formatted, windows 7 home premium all is fine until it goes to start services (setup is starting services) then the screen flickers and I get the message. "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation"

This then becomes and endless loop, I have started again delete partitions format let windows do it all and the same result, tried safe mode - no go tried repair no go searched internet for help tried some of that stuff with dos prompt- still no go.

Tested Hard drive with windows - no issues, tested with third party software no problems

Laptop originally come with Win7 and even tried to cheat and install xp but that also failed, thought if I could get xp on I could upgrade - but failed.

In your hands community

A:Computer restarted unexpectedly windows installation cannot proceed

You are deleting all partitions during the booted install to get it cleanest, and following the other steps for a Clean Reinstall Windows 7? Those steps assure you'll get and keep a perfect install.

If after doing those proper preparations it still hangs Starting Services, then first try entering Device Manager - Access During Windows 7 Installation to disable any erroring drivers shown there, and if that doesn't help try new installation media as discussed in Step 1 of tutorial

Read other 1 answers

Hi all,

I tried to install Windows 7 sp1 32-bit on a formatted c drive .But after installing updates this error message pops up Windows could not update the computer's boot configuration. Installation cannot proceed.

I have compaq presario c700 laptop. Earlier I was using windows 7 itself.But after getting startup errors and unable to fix them using bootrec etc utilises I decided to go for a clean installation.

I am booting from USB

Please help.

A:Windows could not update the computer's boot configuration.

Work through the steps to Troubleshoot Win7 Installation Failures here: Windows 7 Installation Failure - Overcome

Read other 1 answers

Hi everyone.  I've been pulling my hair out with this and I'm just about at my breaking point after 15 some hours of messing with this but I thought I would give it one last shot.
I have a Lenovo Tablet 2 that originally came with Windows 8 and later was upgraded via the store to 8.1.  When I went to do a complete format and re-install it asked me for media.  This product does not come with media. I figured the worst thing
was that I would have to go the long way and install Windows without the recovery partition and reinstall all the drivers manually.  Boy was I wrong.  I booted to my UEFI enabled USB Windows 8.1 installer stick which was created using the new Mediacreationtool
that Microsoft released to make either an ISO or USB stick.  Knowing this is UEFI only (more on that later), I downloaded the ISO and created the USB stick using RUFUS.  That booted fine and i blew away all the partitions and started the install.
 Install goes fine until the very last step and says "windows could not update the computer's boot configuration".  The end.  Game over.  I can't get past this.  I've tried the following:

1. Created a DaRT disc and did a complete clean of the drive
2. tried a Windows 10 Disc - same thing
3. Tried to edit the BCD using bcdedit command (more on that later) and nothing.
I've probably done a half dozen other random things and I'm still back at the same position here.  The big ... Read more

Read other answers

Receving the "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed" error during the OSDsetupact.log in Windows 7 x64 in Dell 7040 models.
Uploaded the  setupact.log in the below URL.

i have tried the below methods and it did not help
Method 1

1.     Hold down "Shift + F10" to open the command prompt 
2.     On the command prompt type "regedit" with no quotes to open the Registry Editor 
3.     Go to:- HKLocal machine -> System ->Setup ->Status -> ChildCompletion 
4.     Highlight ChildCompletion and on the right you will see "setup.exe" 
5.     Double click "setup.exe" and verify the value is set to "1" 
6.     Change the value to "3" 
7.     Close the registry editor and close the command prompt. 
8.     Click OK on the error message and now the installation process should complete.  

Method 2
cd Windows\System32\oobe

i have checked harddisk and memory are in good condition. can someone help what could be the problem.

Regards, Boopathi

Read other answers

I have a Samsung laptop a few years old - Core i7, 2TB HDD, 8gb Memory. It was supplied with Windows 7 and I have the W7 installation dvd that came with it.

Over the years I have booted from this DVD and re-installed a fresh copy of W7 several times with no problems whatsoever.

A few months ago I succumbed and upgraded to Windows 10 - no problems - it all ran fine.

I wanted to go back to W7 so I deleted all partitions on the HDD, booted from the W7 DVD as usual. Selected country:UK and created a new partition on the HDD (whole of the HDD). Files were copied to the HDD in the usual manner, Windows 7 installed up to 100%, then onto features etc. The installation went with no problems up to the fourth step - installing updates. I though it was a few seconds away from completion and re-boot. However, I then got the message 'Windows could not update the computer's boot configuration'.

Repeated several times, deleting and re-creating partition on the disk but the same happened.

In the end, I installed Windows 10 on the HDD by booting from a USB stick with W10 on and it installed no problems.

Anyone got any idea what it going on? It looks like my install of W10 has changed the disk somehow so W7 cannot ever be installed again on the disk.

Read other answers

My better half?s Toshiba Portege Z935 was slowing down, and I figured I?d do some spring cleaning by means of a clean install of Windows 10. I?ve done this tons of times before and proceeded to create bootable media on a USB stick using Microsoft?s tool, booting from said stick, removing, recreating and formatting all partitions, and installing Windows. Except that I get the following message at the end of the installation: ?Windows could not update the computer's boot configuration. Installation cannot proceed?.

Google tells me this is a message that happens with all versions of Windows, including those before Windows 10. Funny thing is that we used Windows 10 on this laptop for ages without any issues. Any ideas of what I could try? The BIOS is already at the latest version (6.80)

For the record, the SSD is a Toshiba THNSNS128GMCP mSATA. I don?t have an external enclosure for it, though I can pick one up if need be. I?ve tied a few installs but nothing seems to get me past the error message.

Any ideas?

Read other answers

My better half?s Toshiba Portege Z935 was slowing down, and I figured I?d do some spring cleaning by means of a clean install of Windows 10. I?ve done this tons of times before and proceeded to create bootable media on a USB stick using Microsoft?s tool, booting from said stick, removing, recreating and formatting all partitions, and installing Windows. Except that I get the following message at the end of the installation: ?Windows could not update the computer's boot configuration. Installation cannot proceed?.

Google tells me this is a message that happens with all versions of Windows, including those before Windows 10. Funny thing is that we used Windows 10 on this laptop for ages without any issues. Any ideas of what I could try? The BIOS is already at the latest version (6.80)

For the record, the SSD is a Toshiba THNSNS128GMCP mSATA. I don?t have an external enclosure for it, though I can pick one up if need be. I?ve tied a few installs but nothing seems to get me past the error message.

Any ideas?

Read other answers

I put my computer to return to the "out of the factory" settings but the computer died while it was setting up the starting services. Now everytime i turn it on it says Setup startng services. But and error message comes out that says " the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows , click "oK" to restart the computer, and then restart the installation" I press enter and it just restarts and does the same like a loop.

A:Windows Installation Cannot Proceed

System manufacturer and model?


Read other 5 answers

hey friends,,,,, got a problem here,
last day i set my laptop on sleep... and after 15 min i picked it again,,,i saw it was turned off ! i switched it on and after that it about an hour but the windows did not start...
i tried to renew the windows , so i did format the drive C, as i install windows in it!,,, but the installation did not proceed,, even 1% not... so plz frndz give me any idea .... thanx

Read other answers


I have purchased an old Dell Inspiron 510 m. I have got HP PSC 1210 all in one printer. When ever i put HP printer installation CD in the PC, after few minutes it ask me to put original Microsoft Windows XP CD which came with the laptop to complete the installation.

As i have purchased an old laptop, the seller didn't had the original windows XP CD which came with the laptop.

This is what it says exactly-

Windows File Protection

Windows Files must be installed for your installation to proceed

Insert your Windows XP Professional CD-Rom Now.

There are three choices- Retry, More Information. Cancel

I have also used 2 methods suggested by Microsoft but that didnt worked. Here are the solutions prescribed by Microsoft-


Please help as without printer installation, my work is getting affected.

A:Windows Files must be installed for your installation to proceed

I believe the only way around is to get a Windows XP CD - Home or Professional - depending on what you have installed. It doesn't have to be the one that came with the laptop though so if you have a friend you can borrow one from it should work fine.

Read other 2 answers

hii have created a usb flash via rufus software for setup win 10 in uefi mode then boot my labtop via uefi and during windows instalation steps deleted my MBR partition's and create a new GPT partition after windows file copy and in finishing step an error apear's with this content :windows could not update the boot configuration installation cannot proceed.i tried another usb flash drive & reset bios to defult's but my problem not resolved.do you have any idea to resolve the problem ?thanks.

Read other answers

I had win 7 already installed and I did install win 8 for the first time, then when I tried to install it again for the second time I keep getting this error massage after copying files 100%.Kept on trying and now a new issue has come the screen goes orange and white with stripes.. Please help

A:Windows could not update boot configuration

Windows  could not update boot configuration 1.Reboot from Win DVD2.Make sure you have one primary partition. If not, delete all partition and make it only one drive(Primary).3.Create "new" on this primary partition. If you have 1 TB, allocate some amount which would be useless. Let say, you create "new", allocation just 800GB as your primary partition.4.The treat here is to make a new Primary partition. I did not know why like that.5.Install Win on that primary partition and you will complete the installation without "Windows  could not update boot configuration" appear any more.6.I am using HP Compaq 8200 Elite. New installation with a clean hard drive.     Cheers!Installed OS - Win Pro 64 because previous free windows 10 upgrade hard drive corrupted. Regardsskillshare.com/henrypro 

Read other 1 answers

Iam now really frustrated about whats goin on with my laptop i just had it reset to factory default due to it being really slow it died on the process and when i start it back up its stucked on th LENOVO PREPARING page loading with a dialog box saying "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click" OK", to restart the computer, then restart the installation. Ive tried vlicking OK million time it just restarting and does the same thing  Ive read and watch fixes for this like pressing Shift+f10 and even tried shift + f9, it does nothing at all. Please guys i need your help thank you 

15132554340411191079741.jpg ?1974 KB

Read other answers

Alright already--after trying 4 times with no success to do a Windows Update and also trying the suggestions Microsoft has mapped out, I am at a loss as to how to proceed. When connected to the MS update site, it scans my computer for updates and then attempts to install the Windows Genuine Advantage Validation Tool. Midway through the installation, it suddenly halts and says it was not installed.

I tried MS's suggestions which are mainly creating prompts for ActiveX controls. But to no avail. It does not help.

I assume that if I can't get this corrected, I will never be able to receive Windows updates again?

I have a genuine copy of Windows XP Home. It was installed on my computer when I bought it last year from a local retailer. I have easily done previous updates on this computer with absolutely no problem.

Help! Any suggestions?

A:Failure To Proceed With Windows Update

Microsoft will help you with Windows Update problems. There are a number of reasons why it won't work. But perhaps you can find help from one of these two sites:MicrosoftWindows Update Problems

Read other 4 answers

We use Desktop Central to manage our windows updates. I've come across a new error that I have not seen all year. They are telling me it's a Microsoft error and they have no information on it. 
I have a couple of Windows 7 machines that have the following error on multiple updates.
An attempt was made to create more links on a file than the file system supports.

Of the machines having this issue, they're not all the same KB. Using one of the machines as example, it's having this issue with 3 updates.
2019-10 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4519976)

2019-09 Security Only Quality Update for Windows 7 for x64-based Systems (KB4516033)

2019-08 Security Only Quality Update for Windows 7 for x64-based Systems (KB4512486)

Seems like the standard Windows Updates fix's aren't working. Software distribution folder rename, fixit tools, etc. I'm not see this on any of our Windows 10 machines. 
Any idea how to go about resolving this? Reimaging is way at the bottom of the list due to these machines being at remote sites. 

Read other answers

Hi all,

Here's what's happened...

i have Windows 7 on a 500GB SATA hd running fine.

Yesterday I decided to install Windows XP Pro SP3 on a spare 160GB SATA HDD which I have, and I did this via the notebook upgrade bay (2nd HDD caddy) where the DVD drive would be. I left my 500GB internal (Windows 7) HDD in the computer and during the XP setup DVD specified for it to install on the 160GB HDD.

The problem is every time I boot my computer, it tries to boot XP.. even if i change the boot sequence or try to manually boot the internal HDD from the boot menu...

i tried to remove the 160GB XP hard drive hoping that this would leave the computer to boot the 500GB Windows 7 x64 OS... But instead i get this message on the screen..

"Windows could not start because of a computer disk hardware configuration problem.
Could not read from the selected boot disk. Check boot path and disk hardware.
Please check the documentation about hardware disk configuration and your hardware reference manuals for additional information."

Can anyone give me any advice on what I need to do to be able to boot properly into my Windows 7 HDD again?

I have Hirens BootCD at my disposal and have managed to boot into Windows 7 fine using the option presented on the first screen. After a reboot the message above returns...

Many thanks in advance,

A:Computer disk hardware configuration problem (Windows 7 boot)

UPDATE: I have also tried to run a startup repair from more than one Windows 7 installation DVDs and get the message: "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair".

Read other 3 answers

Hello, so recently, something strange has been occurring when installing a batch of Windows 8 updates; It seems as though when I install these updates and it sits at the screen which says "Configuring windows updates **%". The system then restarts. But after the windows boot logo dissapears, the screen displays no signal then the screen turns and it is blank (with no cursor) and then it displays no signal once again, then the screen turns on and it is blank. This process seems to repeat itself infinitely, whilst the HDD is working hard; doing something in the background, I left the computer alone for a few hours and it did not show any sign of working again. Has anyone else had this issue and has solved it somehow. I would like to install these updates, but unfortunately I don't know which update(s) is causing this. Can anyone tell me which update it may be so I can disregard that update and install the rest? I had managed to recover everything by doing a system restore. But I am afraid of installing these updates again. Please note that this cannot be a Graphics driver issue as after I recovered from a system restore I reviewed all of the updates that are meant to be installed and there are no Nvidia updates

Kind regards~


A:Windows 8 Boot issue after update installation

Welcome to EightForums.

Try installing the updates one at a time.

Read other 3 answers

It seems that there are already many discussions online for "Windows 8 Automatic Repair Loop," however from reading through many of them I feel my situation may have 3 notable differences: 1. In almost all the discussions I read, it seemed that the error consisted of some kind of automatic loop, where the computer is cycling between various states all by itself, with no input from the user, in an infinite loop. In my case there is no such 'automatic' loop, it's just that selecting "Continue to Windows 8.1" or rebooting brings me back to the Windows Recovery Environment Boot Options Menu. I have been able to do other things such as access the BIOS menu, or access the Command Prompt from within the Troubleshoot > Advanced Options within the Boot Options Menu. 2. I was not trying to do any system recovery / shut off my laptop while it was operating / anything out of the ordinary when this happened. Last night I finished using my laptop, selected "Shut Down" by right-clicking the Windows Start icon in the lower-left of the screen just like I always do. This morning I powered it on as usual, but under the "lenovo" logo it said "Preparing Automatic Repair," and then presented me with the Windows RE Boot Options Menu. Now any time I either reboot or select "Continue to Windows 8.1," I always wind up back at that same Boot Options Menu. 3. Attempting the solutions posted in those discussions has not had any effect. I have read recommendations for doing a S... Read more

Read other answers

Hi, I have xp pro sp3 installed in my pc and just yesterday I've encountered problems.

- XP will stall on the welcome page and my cursor would hang. No hdd activity since the hdd LED on my case doesn't show any light anymore.

- If I reboot after the win splash screen it goes to chckdsk automatically. If I allow chkdsk to proceed it hangs at 7 percent of verifying files at stage 2 of 3.

- Even if I leave the pc for 3 hours the 7 percent has not changed and the LED lamp of my hdd is off, indicating no activity.

- I've attempted several times inserting my XP installer cd, but then it seems to hang at the point wherein it says "Windows is starting up" but then even if I leave the pc alone for a couple of hours the screen is still showing the same starting up part. Again the LED lamp is dead hence no hdd activity again.

- I've tried doing this several TIMES TO NO AVAIL.

- I have no backups of the files in my hdd, hence I just can't reformat my hdd right away.

- I also don't have a spare pc at home or nearby that I can use to back up my hdd. I do have a Vaio, but after upgrading to win7 recently, the hdd on that laptop has been locked out. It seems my upgrade was faulty somewhere. This though is another issue that i would have to post anew.

Any help will be appreciated. Thanks

A:xp pro installation won't proceed

Any relation to this system --> http://www.techsupportforum.com/f217...dd-441609.html



Read other 4 answers

Ok here is the scoop:
I currently have a laptop running Win 7 x64 and I also have a desktop. This desktop, has a blank HDD. This desktop also has no optical CD/DVD drive installed currently. This means then that I must use a pendrive formatted to FAT (NOT FAT32 or NTSC) because this build is quite old but still has good hardware. I downloaded the official x64 Win7 Ultimate .iso file from microsoft. I now have two problems:

1)Windows 7 USB DVD Download Tool says that the OFFICIAL .iso file is invalid and wont let me create a bootable usb stick. This I resolved by doing it manually using the program PowerISO to extract the files to the FAT formatted usb drive

2)It works... well sort of, I get to the "Install Now" screen and click that. Setup begins. The first screen i am faced with says that it is missing CD/DVD drivers with the error message "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. ". My question is WHAT DRIVERS?!, there is no CD/DVD drive and the setup wont let me past until I pick one.

For #2 I've read a couple threads and they said to switch from SATA to AHCI. Unfortunately i am unable to do this because my BIOS is Phoenic -AwardBIOS. Can somebody please tell me what i need to do because I am completely stumped.

EDIT: FYI the HDD is very old but still in working order

The BIOS you are referring to probably does not look like you first envisioned... Read more

A:CD/DVD driver is missing. I cannot proceed with the installation


Try this

Click CANCEL on the error A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. then close the windows to get back to the INSTALL now window . Remove the flash drive and plug it back in to another usb point and click on INSTALL now .

Read other 9 answers

Hi. I was previously using windows 7 home premium 64 bit on my computer. The computer worked for around 2 years and one day suddenly went BSOD on me, with various problems from disk read errors to "video driver failed to initalize". After my roommate tried all the system recovery options (which all failed), he decided to use his recovery disk to do a factory reset of the computer (it's his computer). This got rid of most of the problems, with the exception of disk read errors from time to time. However, during the setup of the computer, we got the "The computer restarted unexpectedly or encountered an unpexted error. Windows installation cannot proceed." error, which just leaves us in an infinite loop (unless we get a disk read error). Windows 7 came pre-installed with the computer, so we dont have any installation discs. The only disc we have is a recovery disk that lets us get to the system recovery options. The computer was a plug-in-and-use computer meaning that we dont know much about the system specs other than the sticker that came on the side . I included it in case anyone is intrested in it.
Any help would be greatly appreciated.

windows 7 home premieum 64 bit
intel core i3 processor 550
6gb DDR3 memory
1TB hard drive (dont know the name or anything)
NIVIDIA GeForce 315 1024 MB

A:The computer restarted unexpectedly... Windows install can't proceed.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective, replace it. Use the recovery disc you have or you can download a legal copy from here: Official ISO Downloads

Following taken from here: Digital River Direct Download Links for Windows 7 Editions Free

I'm including only the English versions.

Microsoft’s partner Digital River is providing the direct high speed download links for the Windows 7 all editions, The download links are available in English,French,German,Spanish languages.

The installation ISO files of Windows 7 are hosted on the server msft-dnl.digitalrivercontent.net owned by Digital River, one of the delivery partners for Windows 7.

All you need is a legal Product key for a Windows 7 Edition that you want to install using these ISO images. Can be a retail or OEM key.

You can burn these images using any standard burner like [url==http://www.imgburn.com/>ImgBurn[/url]

The Product key should be on the COA sticker on the computer.

Read other 9 answers

Hello All

My SONY VAIO VPCEB15FX laptop has been getting the S.M.A.R.T failures. I checked with SONY and since my laptop is more than 12 months old - could not get them to help me with this issue without paying (laptop started having issues exactly after 15 months- not so good for a branded laptop). So i thought i will try to handle this myself, created the recovery discs, repair disk and backed up all the data in 15 DVDs. I bought a WD Scorpio Blue hard drive (WD5000BPVT - Advanced Format Drive) and replaced the same in my laptop and started off with the recovery discs. I chose to restore complete system and it proceeded. Once it completed the process - the system restarted and the OS Setup began - now comes the issue. When the setup started it throws this error "Windows setup could not configure Windows to run on this computer's Hardware"

I ordered the SONY recovery discs - repeated the above RESTORE process - but still facing the same error

A:Unable to proceed OS installation on new hard disk

Try running the Sony Hardware Diagostics:
View Document

Read other 9 answers


as my PC always got locked after some 10minutes (surfing on the net, Ms office use,...) I finally decided to reinstall Windows and made a recovery installation disk. Indeed, removing all software (office, Chrome,...) and reinstall it did not solve anything
I reinstalled it and noted the installation was very slow indeed (hours) until it stopped at step 47 out of 47. Waiting again for sooo long for step 47 to finish, it did not move on at all.

I restarted but then was asked by WIndows7 for an administrator password. How can I know, I did not create any user.

So restarted in safe mode where I could create a user with administrator rights (if did not create a pasword for it)
Then I could log on, but it brought me again immediately to the Toshiba Leading Innovation screen on top of windows again getting stuck again at step 47/47. No move at all again.

I then decided to lower the safety level to the lowest level as to "when software is installed you are not asked for authorisation".
Indeed, step 47 then finishes.
But then I get another installation step with comment "De systeemprestaties worden nu geclassificeerd". This is the dutch text meaning "Systemprestations are now classfied".
I progresses somewhat but after some 10 seconds, it stops and the progress bar does not continue anymore. Waiting hours does not help and sometimes windows automatically restarts. It starts again with executing step 47 out of 47, going back to "Systemprest... Read more

A:Recovery installation does not proceed on Satellite L850D

Hmmmm.... it is not easy to say what is wrong there.
Which notebook model do you have?
If I understand you right you didn’t create recovery media (DVD or USB), right?

Usually recovery image installation should do the job, except there is some problem with recovery image or HDD. I have installed recovery image many times and cannot imagine what else could be the problem.

Stupid thing is that you didn’t create recovery disc and you are not able to test it now using such discs. You are not able to test it with new HDD now because you don't have the recovery discs.
You know what; the problem is that there is no some kind of workaround. Either it works or not.

I really don't know what to say now. All you can try is to set BIOS to default settings and try again.
Please do it and send some feedback.

Read other 3 answers

Tonight I put my CompactFlash card into the media card reader and a USB error came up and to click OK to reboot the computer. I did that but when it went to turn back on it now freezes at the ACER logo and will not proceed to Windows. Can anyone help me out.Thanks

Read other answers

Just tried to install Vista Home Premium. Went well until a panel stopped the process and said: "Windows could not update computer's boot configuration. Installation cannot proceed."
Any suggestions what needs to be done to correct this condition?


A:Vista won't update boot configuration

Read other 10 answers

My hard drive went out on my computer that was using Windows XP. I only had a recover CD that was provided when I bought the computer. I installed a different hard drive and found out the recover CD wouldn't work. I then decided to go ahead and buy a full version of Windows 7 home premium to install on my computer. I put the 32 bit version disk in the cd and the computer won't boot from the installation disk (nor will the 64 bit). It will boot other bootable cd's but not the windows 7 installation disk. What do I need to do to be able to install Windows 7 on my computer? Thanks in advance.


A:Windows 7 installation disk won't boot computer

Given full retail copy Windows 7 purchased, contact Microsoft for a replacement DVD -


Also contact retailer you purchased the Windows 7 DVD from.

Regards. . .



Read other 4 answers

While I was re-installing a fresh version of Windows XP Pro onto my computer, I accidentaly hit the power off switch on my power strip and turned my computer off. I then turned my computer back on and now it won't boot, I get no BIOS screen, just nothing. The little orange activity light stays on constantly. I've tried resetting the CMOS battery and that didn't help at all. Anyone know what to do? is my motherboard dead?

A:Computer won't boot after botched Windows XP Pro installation

Do you get any beep codes or anything like that? Usually if there is a hardware malfunction you will get beeps coming from the PC.

Read other 5 answers

i've had some issues installing sp1 (7 ultimate, latest windows updates) via windows update when the installation fails on a few different error codes, but i have gotten it to install a few times.

each time the installation finishes, i restart the computer when prompted and it goes through the update process when shutting down, then after the windows 7 splash screen ("starting windows") passes, the screen goes blank (black screen, no video- monitor displays "going to sleep" message) and the HDD light on the computer is lit solid.

i've left the computer sitting for hours with no change- i eventually get Windows to boot again by using the install disc to do a Windows restore, but i haven't been able to get past this yet.

does anyone know what might be causing this?

any help is greatly appreciated.


A:Computer fails to boot into windows after sp1 installation

post any and all exact error codes/messages that you do receive before/during/after the install.

I might start with the following in order...
I can not tell you if these will work, chances are that it will not, but it is worth a try none the less.

1.) chkdsk

2.) sfc /scannow

3.) defrag

Read other 1 answers

On my Laptop Dell 7559 Skylake I've plugged an SSD EVO 850 M2 500GB where I've succesfully transferred the OS by using the Samsung utility. Then I've made a second partition on the same drive, by using Paragon Partition Manager Free.

Now I'm trying to install Windows 7 pro 64 bit (Microsoft ISO, edited by following instructions by Dell on http://www.dell.com/support/article/us/en/04/SLN300564) on this new partition, but the installation fails with the message
"Windows could not prepare the computer to boot into the next phase of installation".
Any suggestions?

Read other answers

I've been trying to upgrade from Win XP to Vista Ultimate. I have tried installing several times. The first time, the computer got hung up on expanding files at 21% and I rebooted. After that I have been getting the msg "Windows could not update the computer's boot configuration. Installation cannot proceed. I've check on a few forums and someone always says to restore the default value for the UpperFilters registry entry and then restart computer. In the steps that follow, it says to modify UpperFilters and to type PartMgr and click ok. This seems to work for some people, I however already had the PartMgr value on there. Can someone tell me what I can do, besides doing a fresh install?


A:Vista Ultimate Upgrade wont Update Boot Configuration

Read other 6 answers

This is a bit complicated! Prior to installing Windows 8 my computer went through the following "Evolutionary steps"

1. New motherboard fitted
2. Windows XP installed (baseline full install)
3. Windows 7 upgrade installed on a new disk drive, which then became drive C: - I created a dual boot system
it was also possible to boot Windows XP from what then became drive D:
4. Installed Windows 8 upgrade onto drive C: (also created a bootable USB dive with Windows 8 upgrade on it)
5. After installation, deleted the Windows.Old (Windows 7) because was running out of disk space
6. Deleted all files off the Windows XP Drive C:

In terms of hardware ID's the Windows 8 drive C: is hardware ID 0
The Windows XP disk drive D: is hardware ID 2

Now I am trying to "reclaim" the old Windows XP drive and reformat it for general use, I don't want to use it as a system disk.
The system will not let me!! Here is the status from DISKPART:

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> detail disk

WDC WD6400AAVS-00G9B1 ATA Device
Disk ID: 4D314D30
Type : ATA
Status : Online
Path : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- -... Read more

A:Problem with disk configuration after Windows 8 installation

It is probably the system volume.

To save running commands, mark your win8 partition active and run startup repair from win8 boot media.

Read other 2 answers

First, I'd like to point out the thread at URL
That thread did not appear to be completely applicable to my needs.
Specifically, a new TPM Module was installed this date (02/26/2017) on an ASUS Motherboard SABERTOOTH R2.0/GEN 3. It is part of the plan to tighten security on this device.
1) Sup on my past, and the attempt to configure for Windows 10 1607, it appears that Windows 10 now manages the initialization, setting of owner password and other base components w/in the TPM.
2) Sup setting of the Owner Password is not required on a new installation of the TPM.
There are a couple of observed statements w/in the Microsoft TPM documentation, the most telling is:
"Although the TPM owner password is not retained starting with Windows 10, version 1607,..."
The second item expressed:
"Starting with Windows 10, the operating system automatically initializes and takes ownership of the TPM. This means that in most cases, we recommend that you avoid configuring the TPM through the TPM management console, TPM.msc."
Both statements do not present an issue with me. I'm happy to know and adapt to this approach.
What is not known though:

Is how to obtain/save/protect TPM backup information?Obtain the Owner Password and other top level authentication information for use during a c... Read more

Read other answers

  We have installed and configured emet 5.5 on a 2012MS.
  When we execute the tenable 2012MS STIG, we get the emet findings stating that emet has not been configured.
   Registry settings show emet installed.  why do we still rec the 2012STIG findings? HELP

Read other answers

Okay, so let me first tell you that I am in a state of panic. I have very important data on my HDD and am unable to boot any OS on it now.

I initially had Vista and 7 on it, working, until I decided to uninstall 7 for XP. I deleted the partition 7 was on (C; my primary partition) and installed XP onto it. That went smoothly and all, but after booting it up I noticed it wouldn't let me specify which OS I wanted to start; it would just auto start XP. I went into the bootup settings in XP and changed the time operating systems are displayed from one second, to ten, yet it still just auto-booted XP. I was able to access the data on the other partition in the XP explorer, but seemingly wasn't able to boot from it. So I "backed up" all my data onto a third partition I had created as a failsafe in case something went wrong and I couldn't boot either of my OSes.

It then came to my attention that I had installed Windows XP Professional instead of home edition, so I made a bootable CD with the XP iso and restarted the computer for reinstallation. According to the program, the setup files copied over fine and all, but when it auto-restarted to continue the installation process it would just loop on and off at the BIOS screen. After trying 4 different versions of XP to no avail, I stuck my Vista Home Premium disk in and booted from it. Again, I got to the setup screen and all that jazz, but when prompted to select the location I wanted to install Windows in, I go... Read more

A:Vista installation does not find any drives during installation, computer won't boot


do you have a way to download and burn a linux live cd, that would get all your pictures back then concentrate on the other..


someone else may have other ideas..

good luck

Read other 10 answers

I posted a thread here about my Windows 10 installation problems "Something Happened" What Next?

Some of the installation log errors are these:

2015-11-17 10:38:33, Error IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "D:\EFI\Microsoft\Boot\BCD" to "C:\$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\BCD".[gle=0x00000006]
2015-11-17 10:38:33, Error [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
2015-11-17 10:38:33, Error [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)

My laptop partitions are shown below. The DIAGS and WINRE Tools partitions contain Dell diagnostics and are non-standard partitions. Are my laptop partitions (particularly the Dell ones) compatible with the Windows 10 installer and, if not, what do I do to correct the partitions to satisfy ... Read more

A:Is my Disk Partition Configuration Preventing Windows 10 Installation?

Do you have an image backup of your hard drive? If not I would suggest you create one to an external hard drive using a program like Macrium.

Once that's done do a clean install, deleting all partitions on the hard drive so it's a completely un-allocated, then click Next. Let the install create the partitions it needs.
Windows 10 - Clean Install

Also disconnect everything except mouse, keyboard and display, EVERYTHING. Remove all USB connections and remove any SD cards.

Read other 8 answers

Hello, I am having a very confusing problem.

I just finished putting together a gaming rig, now for the confusing part: I can't get a PS2 or USB keyboard to work on the post screen to enter the bios most of the time. I have gotten the PS2 keyboard to work a few times from restarting the system a multitude of times, I have been able to alter the bios these few times but it will not work after I have saved and exited the bios.

Twice I have gotten past this problem, but the system would not boot, it would just restart automaticly and throw me back to post with a non-working keyboard.

My question I guess, is there anything I can do to make the PS2 or USB keyboard work consistantly in post/bios?

I'll list my specs now:
XFX nForce 680i LT SLI mobo
Intel E6660 Quad core cpu
OCZGX 850 wat PSU
2x evga nVidia 8600 GT 256mb DDR3 PCI-E cards in SLI
Corsair 2gb DDR2 Twin2X matched XMS2 ram

I have made sure everything is connected properly and that the mobo is not grounded on the case(properly fit with spacers/risers) and have tested all parts, everything seems to be in working order besides the keyboard not working 90% of the time in post.

Any help would be much appreciated.

A:Having trouble with new build, can't proceed to boot

Can you try another PS/2 keyboard to rule out that as the problem? If a second PS/2 keyboard behaves the same way, it would seem the fault lies with the motherboard, specifically PS/2 circuit.

Read other 3 answers

I have a dell t series.
Windows Vista 32 bit.
I was doing a windows update and it said it needed to be restarted in order for it to be completed. Upon restarting computer it said there was a problem with the update. I tried restarting and now It locks or stops when loading at !! Oxc0190005 !! 24778/61615 (Registry\machine\schema\wmc.
I tried the F2 and F2 Bios Setting and reboot with the cd: downloaded to help it get to the System screen. I tried restore and it locks down. Not sure what to try now!!!
Please help me. I need to be able to get my I tunes account backed up at least if it isn't going to work properly.

A:Computer will no boot after windows update

this might help u angelB
Vista Won't Boot (Black Screen) After Bad Windows Update - CNET Windows Vista Forums

Read other 18 answers

Earlier this evening, windows surprised me by restarting to preform a windows update. I went to go do something else for half hour or so, and when I came back I saw the startup repair was running. 
On startup right after the windows logo come up, I get blue screen with error PROCESS1_INITIALIZATION_FAILED 0x0000006B.
Same thing on safe mode and "last successful boot config."
All of my restore points failed, and startup repair fails.
Checkdisk says no problems found, and SFC finds corrupt files and repairs them every time I run it, but the blue screen still comes up.
I tried using the widows 7 recovery disk but that failed too.
I have done a LOT of reading on the subject and based on the evidence, believe this is due to corruption of ntdll.dll in system32.
There was a forum thread where it was suggested I replace this file from the same version of windows followed by many replies from users who were able to successfully fix their issue this way. When I try to copy the clean version of ntdll.dll into my system using the recovery console, however, I the the error
The requested operation cannot be performed on a file with a user-mapped section open.
I suspect this means some process is using the file or something like that. Somehow, other people were able to get it to work.
Can anyone PLEASE help me replace this file (or suggest some other creative fix for this issue).
I would really really lik... Read more

A:Windows 7 Update now computer wont boot

Update: This is not a hardware issue. I was able to boot the computer using an ubuntu usb stick, mount the windows drives and transfer all of my important files off. Unfortunately replacing that .dll file did not fix the issue.

Read other 1 answers

I currently have Vista and Linux on my computer. I have Windows 7 coming in the mail soon and I would love to update my Vista to that. Do I need to do anything special while installing?

A:Update to Windows 7 on a dual boot computer

Windows 7 may require a clean install. Just start the install and Windows 7 should point to the Vista partition. Just select options and delete this partition and continue with the Windows 7 install

Read other 1 answers

This is what happened (Some tech terms might be off, as I run a Swedish computer and translating them as good as possible):
Windows update had downloaded some updates and had started installing them. Somewhere in the middle of this, power went down, and the computer went black.

Since then, the computer won't start. I get the same result both when trying to boot it up in
-standard mode
-fail safe mode(also tried with network and command prompt)
-"using last working settings"

What happens is the computer says "it wasn't shutdown properly" and I pick a startup mode out of those mentioned above.
WinXP starts loading, with loading screen and all, but then all of a sudden there's a bluescreen with some text flashing by too fast to be able to read anything, and then it reboots. And that's about as far as I've come. Same result for all startup modes.

The OS is WinXP pro with SP3, and has been running smoothly until today.

I did try booting with my winXP disc, it started the installation program, but that froze after a few minutes of chewing, so I had to manually reboot.

I *could* borrow someone else's cd with another OS and try that, of course. The only problem is, I don't have enough free hdd space to install another OS (roughly 1gb free), so I really need to access some command prompt so I can manually access (and delete) files, and I don't know how to do this. Is it even possible nowadays?

Am I screwed, should I kee... Read more

A:Computer won't boot after crashing during windows update

Instead of picking safe mode, pick the option to disable automatic restart on failure and report back with the blue screen error code.

Read other 3 answers

On May 16 2012 I turned off my computer then Windows did its update on May 17 2012 I turned on my computer and it did not turn on. What could have caused this?

I first removed all non-essential components from my computer. When I turn off the power and weight for a few minutes and turn it back on again my computers fans come on and go off after a few seconds, this is normal, but when I push the start button on the front of the computer nothing happens. A strange thing happened, my computer went through a sequence of erratically turning on and off by its self. I think it was trying to tell me that it is still alive.

System Properties:
Microsoft Windows XP Professional
Version 2002
Service Pack 3
Motherboard - D875PBZ
Intel Pentium 4 CPU 3.00GHz
2.99GHz, 1.00 GB of RAM
Creative Soundblaster Live 5.1
Camcorder: Sony Digital DCR-TRV3100 NTSC
Camcorder: Sony Digital DCR-SR100
Video Card: NVIDIA Quadro FX4600

A:Solved: Computer will not boot-up after Windows Update.

Read other 14 answers

I bought a Dell XPS 8900 about a year ago and have had 0 issues with the setup. Tonight, the SupportAssist Dell App popped up saying my system needed critical system updates. Listed was a BIOS update (don't recall the version number). I let it install and update the BIOS but now my computer goes from the black and white DELL logo screen to a support assist white screen that appears because I have removed a fan in order to install a Radeon Fury X. I usually have to hit escape from that screen to load windows but instead the boot process starts all over again and I go back to the black and white DELL logo screen and the process stays in this endless loop. I have loaded the BIOS options and it says 2.1.10 as the BIOS version. I have tried to both use BIOS restore and Downgrade BIOS but nothing works and my system refuses to boot Windows. Is there an older BIOS version I can manually flash to correct this issue? I have had no issues with anything prior to updating the BIOS so can only assume that is the culprit. Perhaps an incorrect or corrupt BIOS upgrade? I let the computer do its thing and had no power outage, <profanity> thing just refuses to boot Windows. I cannot even get safe mode to come up (if I am using the proper keyboard command that is).

A:Dell XPS 8900 Windows 7 and latest BIOS Update Computer Does Not Boot Windows

Did you try resetting BIOS by removing the motherboard battery and pressing/holding the power button for ~30 sec before reinstalling the battery?

Read other 2 answers

When i start windows Vista, I have error:
Delete restoration files and proceed to boot menu

The keyboard and muse stacked.
I can go to the bios, but its not help.


A:Delete restoration files and proceed to boot menu

This happens when you have a corrupt hibernation point. Did you select to delete the file? Delete restoration data and proceed to system boot menu error

Read other 2 answers