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Bsod, Freezing and Black screen on booting

Q: Bsod, Freezing and Black screen on booting

Today while play Dota2 my pc desktop froze for about 5 seconds, and then had a Bsod "memory management". Upon attempting to restart my computer blacked screened while booting, the fans start and run for any length of time but there is no picture or power to the keyboard/mouse ( tried caps lock, won't work).
This is not the first time the computer had a Bsod but it restarted and wa generally a "irql_less_than_or_equal". I'm not sure bow to go about troubleshooting. Any advice is appreciated.

AMD fx-8120 8 core 3.1 ghz
nVidia gtx 550ti
8gb DDR3 Ram
corsair 500w PSU

Preferred Solution: Bsod, Freezing and Black screen on booting

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Bsod, Freezing and Black screen on booting

Hi Danny, and welcome to TSF.

We have a forum dedicated to BSOD issues. Please follow the instructions here >> http://www.techsupportforum.com/foru...ta-452654.html

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fresh install of win10 x64 pro from usb using the media creator tool.

First off, I upgraded from win7 to win10, and the freezes with black screens started.

I reformated, did a fresh install from USB, same thing happened.

I assumed it might have been a failing hard disk, so I stuck a new hard drive in the machine, and am getting the same results.

thanks for any help!

A:fresh win10 x64 pro install random freezing, black screen, no bsod

just happened again. I have this PC connected to a TV via HDMI.

when the freeze occurs, i can tell I lose control of inputs (mouse/keyboard) and the screen turns black for a couple of seconds, returns for an instant (again frozen), and then goes black. audio seems to continue, but bugged out. the hard drive activity light stays solid. when the hard drive activity light stops, so does the audio.

here is the latest collection
*also i notice google chrome seems to bug out on me. randomly certain tabs will not load, and remain all white, and not respond.

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Today, my new Lenovo P52 arrived. It started like a charm, but I want to use Linux, so I enteredBIOS configuration via F1 key during boot and switched off EFI. The USB stick appeared in the bootmenu called up via F12, but Linux failed to load from it. Again, I entered BIOS config and changedthinks. After saving, the reset would end with a black screen, the LEDs in the Esc and F1 keys lighted. Turning off (pressing the power button) and on again: No splash screen, nothing displayed on the screen. A BIOS setting seems to cause the notebook to fail booting, even to fail showing up the splash screen andsuggesting to press some special key. Any way to return to a working BIOS configuration and unbrick the new P52? Kind regards, Ernst

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My Dell Inspiron 1100 is over 6 years old at this point, quite the dinosaur. However, I still have a bit of old data I would love to remove before it really bites the dust.

When I boot up the machine, usually the display is clear and bright. However, after no more than a minute the screen goes black and only a faint outline of the desktop remains. What is the problem and what do I need to do to solve it?


A:Dell Inspiron 1100 screen goes black 30 secs after booting up, faint screen outline


backlights or invertor board is failing (failed).

If there is an external monitor socket on it use a monitor to see the screen and then you can backup your data.

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Ok so I'm trying to help my friend with their computer issues. It's an Emachines and it's only less six months old. Recently it's just started freezing up. The whole screen freezes and you do nothing but completely turn the computer off and back on. It's had a few bsod. One of them was a memory management problem. Now when it freezes it has trouble booting up. The longer you leave it off the longer it will stay running the next time, but usually it's about five minutes tops.

Sometimes it won't even boot up at all. These are the specs I have. I don't really have time to do much when it's running. I have not tried to boot in safe mode yet.

Current Windows: Windows 7

A lot of the recent minidumps are attached. Thanks for any help. Feel free to ask more questions. I'll do my best to try and answer them.

A:BSOD and Freezing/Trouble Booting

If it started suddenly, especially, you should start with RAM test(s).

MemScope (Floppy and CD images.)
Roadkil's RAM Test
Microsoft Memory Test (floppy or CD ISO image)

If you have enough memory sticks, you can test them by removing one at a time and see if the problem disappears.

If you are running Vista, tap F8 on boot and choose the memory diagnostic, or if you can boot up, go to Start > Search and type:


Choose to run a memory diagnostic on next boot. Or, you can boot from the DVD and run it from there.


The dump files show a number of different errors, from driver IRQ's to page faults that were in incorrect areas. Too many to most likely be due to a single source unless that source is bad RAM (as most likely culprit).

On Mon 2011-05-30 23:58:36 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x19 (0x3, 0xFFFFFA800213F0C0, 0xFFFFFA800213E0C0, 0xFFFFFA800213E0C0)
Dump file: C:\Windows\Minidump\053011-30030-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

On Sun 2011-05-22 17:15:48 your compu... Read more

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I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.

This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.



A:Screen Freezing, search engine redirect and black screen when starting the computer

Read the guide here on preparing logs


and create a topic here


Good luck

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Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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There are many problems regarding black screen on boot.
I've researched and surfed for over 4 hours, that is not an exaggeration, but found no use.

When the vista passes log-on screen then it is time ti display desktop on boot, there simply shows a black screen with mouse cursor at the center.

Task manager works, and it seems nothing is using huge system resource at that time. After few amount of time, the desktop finally appears.

I never installed driver, but in case one of them got corrupted, I installed the same version again to try to resolve the problem. It was no use.

It's a OEM version that came with my laptop and this laptop has no pirated software. Not a single one.

Why is this happening?
Can somebody help?
Vista Home Premium 32bit
2.66GHZ @ Dual 2 Core Centrino 2
4.0GB DDR3
130M GT 512MB DDR3

A:Black screen during booting.

it may well be vista searching for another monitor although it doesnt normally take that long you can disable it see if it helps

goto task sheduler

On the left-hand side, click "Task Scheduler Local"

Expand "Task Scheduler Library," then "Microsoft," then "Windows," then click "MobilePC."

you'll see a task called "TMM." Click it, and on the right-hand side, click "Disable."

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Hi all,

I have a problem with my Laptop when I restart the OS. It uses Windows Vista Home Premium 32 bit.

The desktop is not appeared, it is fully blank of black, except 'My Documents' of windows explorer.

I found this problem since I had a message from someone (via Yahoo Messenger) that share a link.. I didn't know whether it is a virus or not, but accidentally I opened the URL and extracted the file attached.. Unfortunately, when I restart the Operating System, I got a black screen with a Documents of window explorer..

I have tried the methods that has been posted in this forum with the topic search 'black screen of death', and another additional methods, except re-install OS; but there is no changes till now..

When I tried to create a new user account, it ran normally if using the new account; but when I got back to my infected account it still displayed black screen..

I'm afraid I could not re-install it, because it will need a hard configuration,..

Now, I really confuse what should I do to make it runs well?

My temporary plan is to use another new account and run with it normally, but I wonder with my infected account, what happened with the infected account; Is there any possibility that the infected account will influence my new account or any related system programs?
Is this the only available and safe way to run my OS well?

Please help, and thank you..


A:Black screen when booting

You seem fairly certain that it is a malware problem, yet you haven't made any mention of running anti-virus scans, or the state of your security software.

If this is due to malware infecting your computer, then your security software was probably not up-to-date, or effective. At this point, you cannot trust your security software, since it may also be affected by the malware.

What I would do, is take the hard drive out of your computer and connect it up temporarily to a computer that has good and up-to-date security software, to do a thorough scan and repair.

Once your hard drive is clean of infections, then you can address the various problems caused by the malware.

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I have an HP m1170n (Media Center) desktop, running xp sp2 with a 19" LCD monitor. I had previously upgraded my video card to a geo force 7300GS in anticipation of getting a wide-screen 22" LCD monitor, but still have not gotten that monitor. The computer and monitor had been working well, until last weekend, when I turned on the computer, and got the infamous "black screen." At various times in the past week, I got just the black screen or the blue HP screen, before it all froze. One time I was able to turn the caps lock light on and off, but I can't do that now.

To troubleshoot, I first hooked up another monitor, with the same results. I then removed the geo force video card and reinstalled the original video card that came with the computer, also with the same results.

I would appreciate any troubleshooting techniques for this problem. Also, if this is a "deadly" problem, advice on how to recover the data from the hard drive.



A:black screen when booting

Hi Mark,
Have a look at this article from Microsoft.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A8-5500 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 5310 Mb
Graphics Card: AMD Radeon HD 7560D, 768 Mb
Hard Drives: C: Total - 926979 MB, Free - 858446 MB;
Motherboard: LENOVO,
Antivirus: Avira Antivirus, Updated and Enabled


While using the pc earlier I got a brief pop up window that said something about using too much memory. The pc then shut down and restarted but it didn't go past the black screen with the word Lenovo and a spinning circle towards the bottom of the screen. I may have some malware issues which may or may not have to do with this issue I don't know. Would you please tell me how to be able to boot the pc and what steps if any do I need to do besides booting the pc. I waited for between 10-20 minutes to see if the pc would boot but it didn't do so it still was on the black screen.


A:Black Screen Happens While Booting

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I have a Thinkpad 500 running Windows 10. Recently when turning on the computer ater the initial boot screens which show on the screen the screen will go blank before getting to the logon screen.  It appears that the computer is working and I can see the mouse arrow moving around on the screen when moving the mouse.  To get rid of the problem I have shut the computer down, reboot and go into system configuration and reconfigure the display.  By changing and saving the display options by togalling between the second and third display option , saving and letting the computer reboot solves the problem.  This happens 3 out of 5 times I turn on the computer.  Does anyone have a sollution? Thanks

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hi guys,

i have an acer aspire 5600 that keeps booting to a black screen in windows xp pro
then when i select "last known working configuration" it works

but then might do the same a few boots later...i have got no virus as all my scans indicate
nothing...and i have reinstalled xp and it happens after a week or two of loading software...

any ideas...
what can i do?

A:xp keeps booting to black screen

Sounds like there is an incompatible program or driver somewhere. Why not install slowly and watch for changes and you may find it. Are you using Windows Update hardware drivers BTW?

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Sorry for butting in here, but I see this a lot at work.
If you can't get to the boot screen by pressing F12 at boot, then IME it's most likely a hard drive problem.
And having the backup show 0 bytes is also a symptom of a hard drive problem (although it can be other things).
The test we do at work is to remove the hard drive and then see if the F12 key combo works.
Be sure to remove the power and battery before opening the case - and to ground yourself before handling the hard drive.
Then connect the power (it's OK to leave the battery out) and see if F12 gets you to the boot selection menu.
If that doesn't work, then the next thing to check is the RAM,
But that's a bit more finicky - as you have only 2 sticks and 2 slots
In that case, you try one stick in each of the slots and then the other stick in each of the 2 slots.
The point here is being sure that you remove power and ground yourself before handling the RAM each and every time.
You're again looking for the ability to get to the boot selection menu using the F12 key
In the event that it's a bad hard drive you'll have to contact Toshiba for a set of recovery disks.  Last I knew they were around $45 (US), but that's a lot cheaper than a new copy of Windows.
Here's a link for that (last updated in 2012):  http://www.carrona.org/recdisc.html
This is the exact issue I'm facing and I was hoping that it wasn't hardware. I'm afraid it might be though. I'll try to get into my BIOS and see if I... Read more

A:Black Screen when booting

Remove any USB devices as well when trying to start the PC. This includes phones charging via USB.

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When ever i try to boot my computer it freezes at a black screen at the startup (when you press del to get to the bois) when the keyboard is plug is in. But with out the keyboard i cant pres f1 to cont. when it siad no keyboard is found. i think it the 'black screen virus' but i cant get to the desktop to run scan . i try to use a bootable disk but it didnt work. i cant reinstall or repair the computer with the reinstall disk either.
please help.

i have windows xp home with sp 3.

A:black screen when booting

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Really new computer. Have had it for about a month now.I was updating some amd drivers and downloading a program from my browser when suddenly my screen went completely black.I waited 5 minutes and nothing happened.After that, I turned it off and on again multiple times but it's still giving me a black screen after the hp logo appears.I removed the battery for about 5 mins and put it back on. Same thing happened.I need this laptop for college and it's the only one I have.


View Solution.

A:Black Screen when booting up

Hi,Restore your computer when Windows cannot start normally:https://youtu.be/pb57DNM2OKwTurn off the computer and wait at least 5 seconds with the computer in a full off state.Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.If a language selection screen opens, select the language you want to use to continue.On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.On the Choose an option screen, click Troubleshoot .On the Troubleshoot screen, click Advanced Options .On the Advanced options screen, click System Restore .Click Windows 10 as the target operating system.The System Restore window opens.Click Next .Click the restore point that you want to use, and then click Next .The Confirm Restore Point window opens.Click Finish to restore your computer to a previous point.Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.System Restore returns the computer configuration to a previous point in time and restarts.RegardsVisruth

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Hello everyone!

This is what happen...

Yesterday I tried to Boot in Safe Mode using the "F8" key and nothing happens, my PC just boots as normal, so I did try again restarting and F8 for Safe Mode, and again, it booted normal. I though it was a f8 key malfunction.
So I had run "msconfig.exe", under "Boot - Boot Options" I check "Safe Boot - Minimal", Apply, then OK and the PC restart to a Black Screen. I did a hard restart 2 times after and it goes to the same black screen.

My question is; is there any way to access the system to roll back the booting config. to the normal boot?

I don't have any install CD from vendor (Dell). My PC has windows 7 ultimate x64.

Any help will be much appreciated.


A:Booting Black Screen!

Settle! ...

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I bought Dell Precision Tower 5810 3-4 weeks ago. Today I tried to install Ubuntu from USB flash drive and made the machine boot from USB, then the screen went black. My video card is Nvidia NVS 310. Why did the screen go black? Is there a way to solve it?
Thank you!

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I have windows vista, and while booting my computer screen goes black for a couple minutes. It boots fine after that, but obviously this is not normal. Any suggestiong on how to fix this?

A:black screen while booting

hi and welcome to the forum try running sfc /chkdsk http://www.vistax64.com/tutorials/66...c-command.html

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HP laptop dv 2000, about 7 yr old. HD = Hitachi speedstar 7200 rpm, about 1 yr old. Win XP pro install is about 1yr old. This laptop gives a black screen on power up. No signs of life at all.

The first problem I noticed was a strange 1" square translucent window around the cursor arrow. Then within 15 min. or so it began giving a black screen for 5 sec. or so and then returning to normal, no error msg. The cursor would freeze and then immediate black screen and back to normal after a few seconds. I restarted, then I had system restore take me back to about 1 week ago and had Microsoft Security Essentials run a full scan, finding nothing. that seemed to help for 15 min. or so and then I started getting the blackouts more frequently, several a minute. Finally black screen only, no boot. Power comes on, some back lights come on, and I think I can see the screen's back light come on, but alas, no one seems to be home. A tech at Fry's pulled the battery, put it back in and tried to boot and told me that given the laptops' age, the motherboard likely died. There have been no drops or traumas recently (or ever, really). I revere my machines like the Dalai Lama, putting fans under them, cleanup, defrag, nothing is too much to ask.

I would be happy to save this laptop long enough to export files and settings, but in the meantime I've moved into data recovery mode. I have pulled the Hard Drive and used another laptop to access it as an external drive. ... Read more

A:Black screen instead of booting

To get access to your My Documents folder on another machine try the following: How to take ownership of a file or a folder in Windows XP?

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Hell everyone,

This weekend I formatted my HDD and re-installed Windows XP and am having problems getting it to boot up correctly. It starts fine (the black loading screen with the XP logo, etc) but once it gets to the Welcome Environment, it screws up. It will load to a black screen with the cursor (the cursor can be moved around) and then after a period of time (5 - 20 minutes or longer) it will load to the Welcome screen. However, it just stays on this. It loads the typical bluish welcome screen with the cursor, but then it just stops. I got it to load all the way to Windows once and everything on the desktop seemed to be fine - wasn't slow; seemed normal. However I can't get it to just "load" normally every time.I don't think its a video card problem, I am thinking maybe its the disc? Its XP Pro and I've installed Windows off it dozens of times.

One more thing though, this format and re-install was planned this weekend. However, Friday night I was backing up all my data for the re-install and our power knocked out, turing off my pc abruptly. I restarted it and everything seemed fine so I went ahead with the format on Saturday. Another tid bit they may be useful is I have been cleaning the dust off my motherboard with compressed air as of late. This may help, I don't know.

If anyone has any help or advice, it would be very appreciated!


A:Windows Trouble Booting, Freezing on Welcome Screen

Try inserting the XP installation CD and running a repair on the system. You can also try running windows diagnostics using the bootup menu on some newer PC's

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Just to preface this I have not received a BSOD when this happens so I hope I'm still posting this in the correct location. However my laptop just freezes completely and I have to do a hard shutdown (holding the power button until it shuts off) whenever I wake my laptop up from sleeping or even when I cold boot it.

I have checked Event Viewer and I see that I have a couple of recurring errors, the first being:
"DCOM got error "1084" attempting to start the service lfsvc with arguments "Unavailable" in order to run the server:

Wit the second being:
"The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start."

However I am able to boot into safe mode just fine, even safe mode with networking and everything behaves normally. I can't for the life of me figure out what is going on

I have tried a clean install as this started happening after doing the upgrade from Windows 7 so I figured a clean install would clear up the issue if it was an issue with it upgrading.

A:Freezing upon waking computer and booting, No BSOD however.

I had the freezing waking from sleep, my solution from advice from others here was simply not to use sleep, but rather use hibernate.
I haven't checked to see if the sleep mode issues have been resolved or not since the latest updates.

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gday all
the last few weeks I have had some major issues with my computer windows 7 home premuim 32bit
I have used msconfig to only load essential drivers otherwise it takes 1-15 times to start up if at all.

info I have gathered so far:

driver_irql_not_not_less_or cant read the rest

possible hardware problems

windows failed to start because of hard disk problems
special pool memory corruption

also norton interenet security was updated and fine the next day the it wont upload definitions or starts back at the beginning again have let them know and im still waiting for a solution after maybe 3 weeks or more now even download the updated definitions and installed it and it's as if it didn't work because it wants to download all definitions again

I have run disk checks and memory checks and there could be problems there now?
I dont have any programs to read dump files but have being looking up event viewer and reliability viewer

A:bsod windows freezing crashing and not booting up sometimes

Welcome to SevenForums!

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Hello everyone! I?m falling into a common problem: slow booting. I have tried a lot of ways to fix it and nothing works.
In more detail, problem is my Windows 7 boots slowly, not very, but quite slowly than normal (other computers similar hardware), and the booting usually (I should say almost everytime) has a black screen after Welcome screen. My PC is
Asus K55A (i5 3230, HD  4000). I have run into this kind of problem since I first buy the PC. Reinstalling OS doesn?t help, now I guess, I have reinstalled about 5 times. Hardware problems, don?t say that, continue reading.
Solutions I have tried: remove start-up items, update windows and drivers (actually newest drivers make more slow, so I just use driver from my manufacture, Asus), uninstall programs (yeah, just what isn?t important), defrag the disk (manually
and scheduled), run sfc /scannow (of course it isn?t necessary but I have to do by what people say, this tool doesn?t help when my OS is new and it?s up-to-date, and I use it carefully), and what more?
To investigate the booting more carefully, I installed second Windows 7 on D partition. In second Windows 7, I tried to install everything like first main Win 7 and can you guess, this second one boots faster, smoother and have higher
benchmark score. However, the second Win 7 was installed long time ago (around the time I reinstalled first main Win 7 two times), and just recently, I have time to investigate my two Win 7, so I forget ... Read more

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Hey I'm working on a friends computer. He said he got a error message then a blue screen. He then rebooted and now it only goes to a black screen. I can see the bios start and I can get into the bios setup screen. I have also tried going into the boot up menu and tried the hard drive diagnostics which passed. I won't have his xp disk until tomorrow is there any other testing I can do until I get the disk??? It's a dell dimension 8400. Mabey something on their website or can I make a boot disk(not sure if that will help without the xp disk). Any help would be great and thank you in advance!!

A:Computer is booting to a black screen????

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Hi, I hoping that somebody can help me with the problem i have.

It all started yesterday when i turned my computer on and signed in to my normal account. This then sent me to a tempory account desktop. I did some research on this and apparntly my user profile had become corrupt.

I ran SFC /Scannow in the command window as adminstrator, the results told me files were corrupt and could not be fixed. I tried this again 3-4 times as i had read that this may take a few times to fix. This didnt work.

I then tried to create a new account which i did and copy the contents of the brokwen user profile to the new user profile. this is when i found the Desktop folder would not move because it was corrupt.

I have items that i had saved to my desktop which i really need and wouldnt mind formatting the drive if need be but i need to get the files but the desktop was corrupt so couldnt get in the folder.

I looked to try and restore to a previouse day incase it was an update that made this happen but i have no restore points which i thought was odd as this should create them after each update ?

At this point this tempory account would not search and did not have inter internet connections of apps it was just very basic.
I then ran the line in the command window to look online to get uptodate fixes cant remeber excatly what it was, something like /online /restorehealth

This completed and i then ran sfc /scannow again which again said files are corrupt unable to fix.

I restarted my mac... Read more

A:Computer only booting to Black Screen

I can't help with the black screen.
Maybe someone here can.

I can offer advice you can use in the future to fix a situation like this.

I use Macrium Reflect - {Standard version} to make images of my OS.

If something goes wrong that I can't fix, I'll insert my USB image & restore my computer to the date of when the image was made.
All fixed.

I keep updating the images.
Especially after installing Windows Updates.

A link---

Macrium Reflect FREE Edition - Information and download

Having a backup image to restore to is nice.

Format a usb drive as NTFS & not Fat 32 so you get 1 big image file instead of a bunch of 4 GB files.

Good luck in the future.

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HI I have a Dell Dimension 4700, Pentium 4 running Windows XP and when I reboot within 1 to 5 minutes the screen will just go black. The computer stays on but the display never comes back until I shut it off and reboot. I have tried to do a system restore a number of times but if it will even stay on long enough to complete I get a message telling me it cannot be restored to that date,, no matter what date I try. I have slowely managed to get what I need backed up and I am willing to reinstall Windows but I know it will never be able to complete before it goes black again. I finally opened up the case and found that the fan on my video card isn't working. So I tried to install two alternate video cards and neither one will even allow me to get past the log in so I put the old graphics card back in for now. Does anyone have any suggestions as to what I can do to either fix the problem or reinstall windows? Please let me know. Thank you.

A:Screen goes black within 5 minutes of booting

If you GPU fan isn't working then it is probably shutting down due to overheating and may well be damaged now, if it isn't you are very likely to damage the GPU by continuing to run it without a fan.

When you say you have tried other GPUs but they won't allow you to get past the log in, what exactly do you mean? What does it do, or not do, at the login point (lock up, crash, reboot)?

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I have a g51vx from asus with Win7 and i dont know what has happened...

Yesterday i was watching the world cup and there was a threat found by microsoft security, and i told it to clean it. Minute later, it was done and i continued to watch for a while, and then i turned the cpu off. came back 4 hours later to see this:

I power it on, and it goes past the asus gaming logo
Then you can see the hd light flashing and it comes to a black screen with an underscore on the top left, which blinks for a few seconds, and quickly goes down and it disappears.

Then i am left with a black screen, and nothing happens. The hd light isnt flashing at all. I tried keeping it on for a while, but nothing happens.

Im guessing the threat that was found stuck on to my boot files or something? Yet i know nothing of this so i need your help

Tried f5, f8, and it wont let me go into anything on startup except the blue bios screen.

A:Win7 not booting! BLACK SCREEN


Do you have Windows 7 installation DVD???
You can try System Repair

Configure in BIOS to boot from CD, and after PC starts,
press any key to boot from CD/DVD...
You then run System Repair

Keep us posted...

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During the last days I'm having problems with starting my windows laptop.
After I tried to install the latest nvidia drivers (I needed CUDA) my pc rebooted and got a black screen.
Everytime I start my laptop in normal-mode I first see the bios, then the "windows 7 is starting" and then there should be the log-in screen, but that is a black screen. I do hear the log-in sound.
When I try to boot into safe-mode everything is fine.
This would obviously be a driver problem, but I do not know how to solve this.

Drivers I tried:
From nvidia site:
Newest beta for GT 130M
Newest stable for GT 130M
Latest driver on acer site for 7738G (windows 7)
Latest driver on acer site for 7738G (windows vista)

None of these work.
Sadly I don't know which drivers I had installed previously.
Can anybody help me with this problem?

Thank you in advantage,


A:Black screen on booting windows 7

Hello and welcome to Sevenforums!

Do you maybe have Win7 or BIOS to switch off the laptop display, and output to an external monitor? Have you tried connecting an external monitor when this happens? or performing the FN key combination to switch monitors?

Hotkeys And Key Combinations On Aspire One Netbooks

Fn + F5 - Display toggle Switches display output between the display screen, external monitor (if connected) and both.
Fn + F6 - Screen blank Switches off the display backlight. Press any key to enable the backlight again.

Also have you performed a Driver Sweeper before installing/reinstalling the drivers?
Drivers - Clean Left over Files after Uninstalling

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I have a Dell PC that is not booting into windows and you can't even see the Bios screen. It is just a black screen on boot. I tried another hard drive in the computer, but the same result happened. Tried the H.D from the faulty computer in another PC and it wouldn't boot up either. Unsure of what to do or what could be the problem. Any suggestions? Thanks.

A:Dell PC not booting, black screen

What are the system particulars? Desktop, laptop, manufactuerer, model...

If there are any beeps when you power up (or zero beeps), describe them as best you can:

Zero beeps
One short
One short, one long
Two shorts

Since you know how to unhook the HDD, if it is not plugged in at all and you power up, do you hear or see anything encouraging or complaints from the system?

Does your monitor power indicator look normal?

What do you think happened to the system since the last time it booted properly? New RAM, video card, devices, - anything that plugs in, etc.

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Hi all,I have a Lenovo ThinkPad X1 Carbon 20FB-003TSP connected to the ThinkPad OneLink + Dock.The problem is when booting, if the dock and the laptop are connected, the screen goes black.If I remove the dock and turn on the laptop then it shows the boot screen, and then I can perfectly connect the dock that already works, but when booting no.I updated the Dock drivers in case it was a problem and it remains the same.Any solution?Thank you!

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Again new problem ariesd on my AB-214TX lap,After recent update for windows 10 i had faced new problem of slow boot up,black screeen popups.My lap boot up takes nearly 15-20 minutes .After booting it get struck with full black screen and it hangs  nearly for  5 minutes.If i open task manager it shows "cpu and disk utiliztion as 100%".My lap take long time to open ms word and it always shows "NOT RESPONDING".  My lap completely lost its performance. "please help me".

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Hey all,

Have the laptop of a friend's gf with me and boy is it giving me grief. Long story short, it is a refurbished HP that had Win7 Pro factory installed as a factory-refurbed computer...her mother gave it to her and then Win8 was installed via upgrade path, and then Win 8.1 installed via upgrade path. I do not have the license key for Win7 or Win8 (nor can they provide it to me...) so I am stuck trying to get the current install repaired else they are out a few hundred bucks to buy another copy of Windows because none of them remember if they even have install media for any of it. I can't try a PC Refresh or Restore as I don't know what the license key is.

The issue is that all user accounts (including in Safe Mode) boot to a black screen with a cursor. I get nothing at all. It also seems incredibly sluggish. I can ctrl-alt-del to get that screen for signing out, etc, and I can open the Task Man. and get to some basic functions that way.

When first booting to the black screen with cursor, there is often an Explorer.exe memory error with the same codes each time. I also get this if I run certain programs that require rundll.

First, I thought I would try System Restore....but they have System Restore turned off on the machine (very smart 9_9), so no system restore points are available. Then, I thought I would try the 'sfc /scannow' command to see if that repaired the issues, but it will reach varying percentages of completion of the "Verification Phase" (incl... Read more

A:Win 8.1 Pro 32-bit booting to black screen with cursor...

My suggestion is to post the problem on the HP Support forums. They have quite a number of troubleshooting links that you could use, once you post there: Home - HP Support Forum

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I get blank screen after the system enters Windows XP option.

This happened after the system got affected with a Trojan. I got message that a Trojan has been detected and system needs to restart. When I restarted, the system did not start up.

Following is the sequence :
Systems starts.
a.I press power buton & Wierd sound (light but wierd) comes
b.Dell logo appears
c will get two option
1. Windows XP recovery conole
2. Windows XP professional

When it enters Windows XP professional, nothing comes up, only black screen.
Windows XP recovery console works fine

Same problem happens for the following

1 Safe mode
2 The best last know configuration

I do not have the Windows XP CD as I missed it.

I guess some virus is causiong this problem. Any inputs on this.

A:Black screen upon booting Windows XP

I'm having your thread moved to another, more appropriate forum. If the system problem is resolved and they feel a malware issue may be present, you will be referred back to this forum.

The thread will be reopened there.

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One day I open my laptop then its just black screen, then i force reset then open again then its ok. It happened few times before it became permanent with no booting at all. Not anything from the screen, not even the windows log in sound, it is not really booting at all.My battery is dead, but I'm still using it. And just bought a new adapter 2 days before it happened. I don't know if its my charger or battery or the source. I try troubleshooting like removing battery and putting on the adapter or vice versa to turn it on, not a luck. Removing battery and adapter and press the power button for a minute. And removing one RAM and switch, but still no. I'm planning to take it to the expert already but if you have any suggestion please let me know. Also, I want to know what causing this. I just bought my 3rd replacement adapter, the second one only lasts for six months. What am I doing wrong that causing my adapters to be broken.
Thanks Guys!

A:My laptop is not booting, just black screen.

Try looking through this video, he does several tests to troubleshoot the laptop black screen problem. (you may have tried some of them but stick with it and watch through). I have had this problem with 2 laptops now and I know how annoying it can be trying to fix.

Try to connect your laptop to an external monitor if the problem persists it could be something related to display has shorted on the motherboard
If the laptop is still under warranty, they will fix it but it may cost you.
A private computer expert would be able to tell you more but this too will cost you.
Have you tried looking on your laptop manufacturers website to see if this is a common issue with your model?
The adapters should not cause issue, unless they are not the same as the original (Voltage, Watts and Amps etc.) It is possible a faulty adapter could have caused a short on the motherboard however.
It is also possible the flexi wiring between the base and the lid has broken disabling the screen (If this is the case the external monitor test will work and a display will be shown on the monitor screen)

Hope this helps,



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Hi guys,
I am having a massive problem with my desktop. When I turn it on, it just sits there with a black screen. The HDD access light blinks for a few secs, then stops. It's custom built by a computer store, with a Gigabyte GA-P35-S3 mobo, Intel Core 2 Duo (unsure of exact model) overclocked to 3.06GHz, Galaxy nVidia GT240 1GB graphics card, Western Digital 500GB hard drive and an ASUS MW220 22" monitor. I can't boot it to a Linux LiveCD either, cause I don't even see the BIOS startup. Does anyone have any idea what is wrong with it?
Sent from my iPhone using Tapatalk

A:Computer not booting, just black screen.

It's most likely the videocard.

I had this same problem a while ago and it turned out my videocard was not correctly installed.

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My PC have this problem for a while and after a couple of tests i still can't find the right solution.

at first, all the programs opened (including explorer & taskbar) starts to unresponsive, then the display changes to a black screen with only the mouse cursor still shown on it. There's nothing i could do except restart my PC. And there's another problem, it takes a lot of time after POST to reach splash screen, and then finally stuck on it before reach the login screen. i also can't access the safe mode as it's stuck on loading the driver screen.

The only solution i've found for this step is to launch the Startup Repair from the Windows DVD. After it completed i can successfully boot into the Windows. But it's kind of temporary, as the programs starts unresponsive then changed to a black screen again after a couple of hours. Then i have to launch the Startup Repair again.

Here's the log of the latest Startup Repair performed :

Startup Repair diagnosis and repair log
Last successful boot time: ‎4/‎15/‎2012 2:27:46 AM (GMT)
Number of repair attempts: 1

Session details
System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
--------------------------- ... Read more

A:Black Screen and Booting Problem

The fact that your hard drive has some bad sectors would make me want to check that first. Run the test from the hard drive manufacturer - both the quick test and the full.

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Ok i have a problem. my computer with windows 7 doesn't work. every time i start it , it loads windows a bit and then ends up to black screen and later it crashes to blue screen (disabled the auto restart after system error) , safe mode's doesn't work or either the system repair (it doesn't recognize the error), i tried to fix the error with the windows 7 cd and using the bootrec.exe command but it didn't work. and before you think that i haven't tried system restoration , i did and it didn't work. so im pretty much out of idea's and im asking for help from here. AND reinstalling whole windows7 is out of question, i have too many valuable files in the hard drive that i don't want to lose.

Thanks for help in advance. and this is first time this happened to me so i guess the game i installed yesterday is causing this but i cannot delete it since i cant get windows 7 on.

A:windows7 booting to black screen

What game did you install and what is the BSOD Code?

Can you provide your system specs?

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hi guys, i am in a terrible situation right now.

i bought a new comp just one month ago, and now its giving black screen after windows loading screen..!! i can see the cursor..can move it but nothing appears!!

i was playing game-- mass effect..when suddenly there was power failure...and now its giving that problem!!

even in safe mode i am not able to see the screen!!
i have a E8400 processor, 9600GT Nvidia graphic card..........man.. i am dieing....plz...help me...what should i do????

A:XP gives Black Screen..after booting..Plzz help!!

Hello and Welcome to TSF

Is the computer booting into Windows? I know you cannot see anything but does the lights on the front of the case blink?

I would change the video card, if that does not help perform a Repair Installation of Windows XP.

Before you perform a repair installation of Windows XP, you must uninstall Internet Explorer 7. If you do not uninstall Internet Explorer 7 in this situation, Internet Explorer will no longer work after the repair installation is completed. Specifically, the repair installation does not restore earlier versions of the files in the Program Files\Internet Explorer folder. Therefore, the Internet Explorer 7 files will be incompatible with the Internet Explorer 6 files that are installed in the Windows\System32 folder.


Perform a Repair Installation

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When starting my HP dv6 3060em it goes to the HP Logo screen like normal but once that goes away the screen just goes black and does nothing. The sound  is working, just the screen remains black. What shuld I do?

A:Windows booting black screen

Hi @Premlez,  Thank you for your inquiry, I will do my best to help! I understand that on startup you get the HP splash screen but then it goes to  a black screen. Her is a link to HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo... that should help.   To show appreciation for my replying, please click the thumbs up icon below. If this corrected the difficulty please tell other people by choosing solution provided.  Best of Luck!  

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Hello! I just got a new computer after my desktops harddrive failed, and this new one is pretty good:HP computer----------- I7-860 processor8GB ddr3 ram1TB HDATI Radeon HD 4650 graphics card Now here's my problem. When I first got it we hooked it up at my friends house using his monitor, and it worked fine. We installed Firefox, and all the other necessities. When I got it home I hooked it up to my 36' plasma TV via a VGA cable. However I encountered a problem. It will boot up to the "windows 7 booting logo", but after that it just goes black, and my TV says "no signal." Now I've seen this problem before so I had a few guesses on how to correct it. I booted my computer in safe mode, and used run->msconfig->startup and disabled all the startup stuff. I then disabled all the non-microsoft services also. If there was a startup conflict, this would fix it. No dice! It still went to a black screen. So I tried disabling the display adaptor, and that fixed it. However I could not exceed 1280 resolution, or else it would go black again. I figured I should update the ATI Radeon video card, and that might solve the problem. I updated with the ATI websites HD 4600 series driver, and it installed fine. However it still gives me the same black screen. Again disabling the display adaptor solves the problem, but leaves me with a crappy resolution. What's even weirder is when I boot my computer up in VGA mode, I actually get to the password ... Read more

A:After booting up windows screen goes black.

I had problems hooking to my TV and ended up with a black screen, a fellow on this site recommended pressing the F&N keys the hitting F6. Worked like a charm on XP Pro, not sure about 7.


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My HP laptop has black screen problem since windows 8. Now it has windowds 10 running. Black screen appears after showing the HP logo. Even sometimes I cannot type password from keyboard. Nothing is typed whatever I write from keyboard during password entrance. Or sometimes it says Signin service failed to load. My PC ran into a problem. It is collecting data and restart. I went through advanced repairing option and ran Start-up Repair. No change. I tried to ran Scan Drive Fix Error during boot but it could not finish successfully. I wish I could throw out this laptop and buy a new laptop of other brand!!

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Hi. I have a Inspiron AIO 2330. A few days ago it stop booting up. When I click on the power button, I can hear the pc start and the fans also start. I can also see the screen turn on. But nothing else happens. There is no Dell logo. It just stays there. I have connected a laptop to the monitor and it works fine. I swaped the RAM just to check a bad connection, nothing. I change the HHD, nothing. Any ideas?

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Hey there! Long time listener, first time caller! Thanks in advance for the help.
Yesterday my pc prompted me to reboot from a Win 7 update. I made the mistake of walking away, and on reboot, checkdisk ran. for over 300,000 files, I got the "invalid security ID. Repacing security ID with default security ID" message. Eventually it rebooted, but ever since, it only boots to a black screen. I can move the mouse, but that's about it. I get the same result booting into safe mode.
I never had the OS install CD, and if I ever made a recovery CD, I can't find it. I can get to where I could do a system restore, but it's telling me there's no restore points. 've read about people running a command to reset security permissions and then being able to access their computer, but I have no idea how to do that. I do have a Linux Mint on a flash drive and I'm able to successfully boot from that, but I know nothing about Linux; I can just follow directions.
Thanks again!

A:ran checkdisk, now booting to black screen

With that number of files having their security ID replaced, we need to check that the cause is not a failing hard drive.
Can you give me the make and model of your system and, if possible, the make and model of the hard disk?

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Been reading the blogs.  I have a pavillion G7 and the screen is black on boot up.  The num key and shift key were both lit and would not switch when pressed, until I removed the battery and let it set for a while.  Now they are off and the only light on the keyboard is the wireless on F12. I have tried to boot up pressing F11, F12, F8, F2, del, and esc repeatedly on sessive attempts to boot up.  Nothing seems to get me into the boot up menu or the bios.  Even tried booting up without the battery, power supply only, after discharging by holding the power button and pressing the F keys...  Any suggestions? Thanks,-=Carey

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Hello and thank you all for any help or ideas. In general, on startup my computer is 'scanning and repairing' drives, then booting into a black screen with cursor. I don't have a pc easily available to install usb boot programs but have tried a couple thus far. Refreshing or restoring are not good options for me because i am afraid i will loose much of my software licensed to me long ago from school, which is more valuable than the computer. Figured Id ask around before taking it in. Here are the details..

HP dv7t-7000 notebook from 2012 running windows 7
Intel core i7-3720QM cpu @2.6ghz
8192 mb ram
Hdd are two ATA
Bios id f.13

6 weeks ago it auto updated to windows 10 build 7600
1 week ago it started having trouble starting up
-i believe it said something about 'initialize error' on startup screen and went into 'windows repair' for some time.
After that on startup it will briefly say 'disk checking' then 'scanning and repairing drive:' d, sometimes c, and (\\?\volume.. then the windows startup login sound but just a black screen with movable cursor.
I had read that this can be a driver issue, so i have tried logging in blind, clicking around, switching the screen projection, and leaving it over night all multiple times to no avail, just the black screen.

Tried multiple cold boots

Booting into safe mode gives me black screen with cursor and safe mode text in the corners but nothing more.
Safe mode with command brings same but with 'hp recovery manager' wi... Read more

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