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Battery stop charging at 45%, plugged in, not charging

Q: Battery stop charging at 45%, plugged in, not charging

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

RELEVANCY SCORE 200
Preferred Solution: Battery stop charging at 45%, plugged in, not charging

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A: Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"? F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 116

Hi Guys,I've seen many problems with battery "plugged in, not charging", but failed to find anyone with the same issue as mine.In my case internal battery is "plugged in, charging" but it is not. When I open the Power Manager I see that battery is in good condition, AC attached and everything is OK beside "current" which is on zero, so there is no electricity flowing. External battery can be charged, but is waiting for the internal one to be charged first so in the end it also doesn't work properly. For now I have disconnected external battery to work on the problem. Things I have tried:-Power gauge reset.-BIOS update.-Reset button on the bottom.-Changing BIOS settings.-Updating driver. Then uninstalling it and installing again.-Reinstalling Power Manager.I have no idea what can be the problem and unfortunately no way to check if other battery would have the same problem to exclude hardware issues. Has anyone came across similar issue or have any idea on how to solve it? Any hint would be greatly appreciated.Jules

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RELEVANCY SCORE 116

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 116

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 116

My Lenovo G50-30 laptop has suddenly developed a funny problem.  When battery charger is introduced while laptop is on it says "plugged in but not charging" and battery keeps reducing, however battery charges when laptop is switched off. The problem has started happening from approx a 3-4 weeks back. My battery was under warranty and was replaced by Lenovo authorised center Jogeswari (West), Mumbai, India BUT still issue reamins the same.  Service center installed a software called OKO care which randomly allowed charging three times while laptop was ON. However this also did not permanently solve my problem and returned back to same issue hence un-installed software. Then had tried couple of other lenovo softwares (vantage, forgot name of anotehr one) but in vain.  Pls organise immediate help as I have exams starting September 19, 2019 and need laptop very badly for preparing and cant afford to switch off to recharge. Thank you in advance. FYI - There is no capping not to charge beyond 55-60% to safeguard battery. I have Windows 10 (64 bit OS), initial OS which came along with laptop was Windows 8.1 which automatically got upgraded to Windows 10. My laptop is always kept on auto update hence all latest updates are installed. I do not allow any unnecessary software installation. 

A:Lenovo G50-30 Battery charging issue - "plugged in but not charging"

That sounds suspiciously like the laptop is in Airport Mode, which if enabled will prevent it from charging when on, yet charge when off, just like you describe.  You can find out via a command promptRight click on start and select Command Prompt (Admin)  -or- Windows PowerShell (Admin)  depending on your system configuration.At the prompt type:  powercfg /getactivescheme    and press EnterIf it comes back with something similar to the image below showing (Airplane) as the active scheme,  then that is likely the culprit. Click on Image to expandIf you find that it is enabled, at the same command prompt window type:  control powercfg.cpl   and press Enter to open the Power control panel applet, and then check to see if Airplane Mode is set as your current power plan. As a last resort, you can also type:  powercfg ?restoredefaultschemes  to reset the Windows power schemes to their default settings.  Best of luck,

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RELEVANCY SCORE 116

Old battery looks dead and i have bought new one. First time I've got compatible battery and got message "The battery installed is not supported by this system and will not charge...". Next battery I got - 45N1004, looks original. I installed the battery and got yellow, rarely blinking battery sign on top of laptop. Windows 10 reporting that battery OK, adapter "plugged in, charging", but it is not charging. Battery is not pretty new (2015/12), but it's not used and AIDA64 reports good state of battery. Should I go to the service with my T530 or is there another solution?

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RELEVANCY SCORE 114.4

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 114

So at random, the laptop will stop charging and simply says 'plugged in, not charging'. Are there more permanent solutions than going into BIOS and disabling built-in battery? I'd hate for this to be a returning issue (this is the 2nd time this occurs). Thanks for any suggestions! I've browsed the fora and know also of some other solutions, but I'm not satisfied with having to solve something like this more than once. What if I don't notice it, and someday have to run out with 40% battery left? Not desirable, specially given the price of these laptops.

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RELEVANCY SCORE 114

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 109.6

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 109.6

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 109.6

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 108

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 102.8

Hello Lenovo people! I have a frustrating battery issue question that probably has been answered somewhere in this long thread.But anyway, here goes. The battery on my Yoga 720-13IKB is discharging when plugged in. Ive tried every variation of battery software choice - best battery - best performance and in between, but doesnt seem to make any difference. The battery status in Lenovo Vantage shows that its good. I changed and purchased a new battery charger and still the issue persists. The only time it charges is when I shut down the laptop overnight and plug it in. Because its the Yoga 720-13IKB I cannot take the back off very easily as it held on by tiny scews that I dont have the tools to unscrew ( as in to reset the battery)  I'm thinking it must be a software issue - but I could be wrong? Any more expert opinions than mine would be super! Thanks in advance johnny

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RELEVANCY SCORE 101.2

Hi all really hoping someone has some insight on my issue im pretty desperate to keep this machine going for a long time!! So as the subject describes, my battery is plugged in but won't charge. I have seen many posts talking about a "Plugged in but not charging" message, I do not have this.  I have tried various troubleshooting methods, I have checked for updates, drivers, etc. I have also tried the power reset turing it off removing the external battery and holding the power button for 30 seconds. Wish I had more information but like I said I am desperate for any insights or suggestions! Thanks in advance

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RELEVANCY SCORE 99.6

I did some HP recommended updates including a bios update and now I am getting some issues with battery charging. I've not tied the upgrades to the battery issue so I would prefer to keep an open mind to it being something else. I'm now getting the message whenever I click on the battery icon that says "Battery plugged in but not charging" and it will not charge above 55-60%. I am also unable to get my HP Toolbox FX to work properly so that limits my choices to doing battery status checks. I switched charging cables and bought a new battery and the issue remains. HP support is lacking when it comes to the remedies offered. I looked through the forums for this and keep seeing the HP affiliated members continue to put out links to non-functioning or unrelated links. This is becoming  a very time consuming issue that should have a fix and not get run around by HP support. I tried a system restore to a known point of no issues and I still am unable to get resolution on this problem. Does anyone know of a "real" fix for this issue once and for all?

A:Battery plugged in but not charging, max 57%

Can we possibly know the full model number of the laptop? DV7s cover many years and many models with different hardware platforms. 

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RELEVANCY SCORE 99.6

Hello,
I own Inspiron 5547 Model. My laptop is not running on battery. LED indicator of battery is also not flashing. Laptop works fine when plugged in and shows "75% available (Plugged in, Not Charging)". In system diagnosis and dell diagnosis, it says that battery is healthy, working normally and perfectly fine.
Also Battery is on 75% since many days. Its not getting charged or discharged.
Please suggest some solution. 
Thank You.
P.S. : It is a non removable battery.

A:Battery : 75% available (Plugged in, Not Charging)

Hi SHINICHI9,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Does the adapter charge the battery fine when plugged in? 
Disconnect the adapter and check if the battery begins discharging. 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Also, while in BIOS, go to advanced tab and check under Battery Charge Configuration if there is a custom stop percentage set. 
Update the BIOS and check - http://dell.to/2mzKrjE 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another adapter and battery to confirm which component is causing the issue. 
If another adapter / battery also exhibits the same behavior and if the adapter and dc port are fine in BIOS, then the motherboard might be at fault.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my ... Read more

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RELEVANCY SCORE 99.6

Hi, I found a lot of answers on the topic but unfortunately none resolved it. So it's simple - the charger is not charging beyond 44% and recently it increased to 48%, and it says "not charging". Battery health is good, I updated the bios, reinstalled both battery drivers multiple times in multiple ways. I am using windows 10, desktop and longevity options for battery are disabled. Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed.
Appreciate the help! Thanks

A:Battery 44-48% not charging even though AC is plugged in

" Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed "

Please click on link below, hopefully it will be of help:
www.dell.com/.../soho_article_8

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RELEVANCY SCORE 99.6

hello i have a problem with my laptop battery charging. when i move the curser to the battery icon it shows a message of plugged in,not charging. tell me how can i fix it .i have tried uninstalling the acpi from the device manager but still not working . 

A:battery plugged in not charging

Hello malakyaseen12, Update the latest BIOS for your Notebook from HP Support Site Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217 You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 99.6

Hello - My laptop is not charging. It displays "plugged in, not charging". I've tried uninstalling the battery driver from the the device manager and reinstalling with no luck. I've even tried switching batteries. The computer does run only on AC power if I remove the battery. Anyone have ideas on what else I can try? Thanks

A:Battery plugged in, not charging

Did you follow these steps when uninstalling?https://youtu.be/Lx62t6qZ34U

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RELEVANCY SCORE 99.6

I got my Inspiron 15-5000 series recently notice that the battery charged up to 60% and stop charging after that.
I was trying to change the setting in the Dell Power Management Lite many times but the setting does not work and also try to uninstall the battery drivers several time but it seen does not work.

Any idea who to solve it?

A:Battery Plugged but not charging

Please list exactly your Dell model number and version of windows.
Example: Dell Inspiron 15, 3543, windows 10

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RELEVANCY SCORE 99.6

New computer with very minimal usage.  Basically sat in the box for one year, now, error message states that battery is plugged in not charging.  I've tried testing, and diagnostics reports "unknown."  I've tried a few youtube fixes such as removing the battery drivers and allowing them to reinstall, and tried updating bios.  There is no way that this battery should have died.  Has there been a recall that anyone is aware of? Also, noticed that the case is cracked at the hinge on left side.  I'm super careful and I don't even know how this could happen.  This was not an inexpensive computer!!! Although this sat in box, the warranty is now expired.   Any information would be appreciated. Thank you!

A:Battery plugged in not charging

Have you tried removing the battery and starting up with only power cord- then shut down and reinstall battery?

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RELEVANCY SCORE 99.6

The last 2 days I have had this problem with a Dell Inspiron 1545 laptop, and have been using it with the power adapter/charger plugged in. Yet this morning I have started up the laptop with the power plugged in, and now it shows that the battery is plugged in & charging !!
Checking the battery yesterday it showed " battery life- moderate." As everything works fine with the power adapter plugged in, I assume that the adapter is fine.
If the problem arises again, can I use a power adapter from a Dell Inspiron 630M laptop which runs Windows 7 ? This Inspiron 1545 laptop runs Windows Vista.
Hopefully someone can advise re the use of the 630M adapter with the 1545. Will it be safe ? I do not want to cause damage to the Vista machine.

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RELEVANCY SCORE 99.6

Computer plugged in...says its at 18%, not charging. Brand new. WTH?

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RELEVANCY SCORE 99.6

The battery indicator says "0% available (plugged in, not charging)" I have run the battery diagnostic and it says that battery is fine. I have run the ac adaptor diagnostic and it says that is fine as well. I have updated the bios. I have uninstalled "Microsoft ACPI Compliant Control Method Battery" and rebooted. I have also uninstalled it and updated immediately. The battery is non-removable. Anything else I can try?

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RELEVANCY SCORE 99.6

 Hello,Hope you are doing well. My battery icon says '2%  available (plugged in, not charging)'.  I have done a battery check on Hp Support assistant and it says:The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.Thanks,              Yousif

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RELEVANCY SCORE 99.6

Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right?  Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying. Thanks for any help in advance.

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RELEVANCY SCORE 99.6

 My laptop shut down automatically although there is remaining 30% battery. And the laptop is not charging  ( Plugged in, not charging ) after 90-94% battery is charged.

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RELEVANCY SCORE 99.6

Hey everyone.
Im using a Lenovo G505s. My battery is plugged in but not charging. That's what the icon states. I've read other posts about this but none of the solutions in those questions solve my problem. Whenever I unplug the battery cord my laptop dies. Could my battery be dead and how can I confirm this? Thanks in advance.
 

A:Battery plugged in but not charging

If you unplug the battery charger and the laptop literally shuts off immediately, seeing as its not charging as well, you almost certainly have a bad battery. It will likely need replacing. The first sign is issues with it charging. The second would definitely be it shutting off IMMEDIAYELY upon removing the charger.
 

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RELEVANCY SCORE 99.6

Hi, My battery is plugged in and is not charging (staying at 2%). I've tried many troubleshooting techniques but have not been able to resolve the problem.  I tried a battery test, it failed and got the following message: Battery Test: Primary - Replace(42)  FAILURE ID: PLMUQ0-72084H-MFPV6J-C09403  Primary Battery Battery Test: FAILED I'd like to make sure and exhaust the resources, can I get help on this please? Thank you.

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RELEVANCY SCORE 99.6

System: HP Envy 17, Model 17 -- k206TX,  LOL32PPA#ABG Hello I am hoping someone can help me with this issue: My battery shows the message (3% [for example] available, plugged in, not charging). This is a replacement battery but I had the same issue with my original battery.The battery charges very slowly when the laptop is turned off and plugged in.I noticed that the "Microsoft Composite battery" driver is missing.This is what I have done to try and fix the problem (not in order).1. Ran the system recovery which took me back to windows 8.1, updated everything then moved to windows 10 64-bt.2. Replaced the battery (it was due for a replacement anyway).3. Updated the Bios through HPs website to the latest version, and reset the Bios settings to default just in case.4. Ran the Windows trouble-shooter for Battery issues and hardware, it found no problems.5. Completely drained the battery, uninstalled the battery drivers just using AC power, powered it back on with the battery inserted. 6. I can't use the HP Service battery tester as that causes the laptop to blue screen (the first time I did this the old battery started charging again for a while).I ran the battery diagnostic (F2) and got this error message:I'm not a tech person. So, it's meaningless to me. Unfortunately, the laptop is out of warranty. Any ideas other than a repair shop?

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RELEVANCY SCORE 99.6

Hi Once my laptop was working fine then all of a sudden it shut down automatically and then  I tried to start i was not able to start it without adapter.The battery says it is plugged in charging but actually it is not charging at all.It is stuck at 0%.And sometime it doed not even detect the battery.I hope you can help me. My Laptop name : Hp envy 15t-j100 select editionProduct number:F0D26AV And I purchased this laptop from US and I am using this in India.I contacted the customer care of India and they says that this model is not available in India.So they cannot do about it.

A:Battery plugged in not charging

Hi there @Jogi43?,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums. I understand that your battery is saying that it is plugged in and charging, but it does not actually charge.  I did some research and found some documents for you based on the issue you had described.  HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge - If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replacedHP Notebook PCs - Improving Battery Performance (Windows 10, 8, 7, Vista). HP Notebook PCs - Testing and Calibrating the Battery (Windows 8) - To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessaryPlease follow these provided troubleshooting steps, re-post and let me know the results. Thank you! Have a great day!

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RELEVANCY SCORE 99.6

My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!

A:Plugged in, not charging battery

Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !

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RELEVANCY SCORE 99.6

I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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RELEVANCY SCORE 99.6

I apologize in advance if this has already been addressed here, I do not see a way to search this forum.
I have an Inspiron 15, 5000 series laptop running Windows 10.  It worked using AC power, but not battery.  The toolbar battery icon message says "0% available (plugged in, not charging).  I have tried several variations of online recommendations to remove the battery and either disable, reinstall, or uninstall drivers.  All were unsuccessful.  
I did notice that if I remove the battery, the battery icon says "no battery detected".  When I plug it back in, the text changes for about 1 minute to "0% (plugged in, charging), and the icon shows charging, but then it reverts to the 'normal' "not charging" status.
Based on this info, how do i determine if this is a hardware problem requiring a new battery, if it is a software problem other then the driver problem that tried earlier, or some other charger problem?
Thanks,
Michael

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RELEVANCY SCORE 99.6

My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?

A:plugged in, battery not charging

Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?

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RELEVANCY SCORE 99.6

Hi, I've had this problem for a while. When I'm working on my Thinkpad T570 unplugged, my battery 2 says that it's charging. Also, maybe it's not related, but this battery sometimes go to 0% and won't charge. I then have to unscrew my laptop, disconnect the batteries, press the power button for >30 seconds, then put everything back together and the battery starts charging again. Has this been observed?

A:"Battery 2 x% and charging" even though it's not plugged in

Hi,I have the same issue: external (2nd) battery is not charging after usage until 0%. I tried a lot of things but it`s says "battery 2: 11% and charging" but actually it`s not. Please help

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RELEVANCY SCORE 99.6

My laptop was working fine yesterday, but when I booted it up this morning, I got the dreaded "Plugged in, not charging". I've tried the fix that's everywhere on the internet
>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall
>Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup

but when I finished, it still said "Plugged in, not charging" I'm a poor college kid, so I don't know If I can afford a new battery. help.

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RELEVANCY SCORE 99.6

Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success.  I  did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen

A:battery not charging when plugged in

Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 99.6

My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help!

A:Battery not charging and plugged in

Shayna226 wrote:My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! Hi, Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 99.6

My computer is only working when connected to power unless ut shuts down abruptly. It shows plugged in, not charging. And whenever, I try to do the battery check, it says battery not detected. I have tried hard reset and everything. Also charging light keeps blinking when battery is present unless its stable.

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RELEVANCY SCORE 99.6

Hi, every time I turn my 1 and half year old laptop on it warns me that the battery capacity is low and my laptop will not work unless it is plugged in. Because of this I need to purchase a new battery but do not know which model I need. Any help is much appreciated.

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RELEVANCY SCORE 99.6

Just bought a new Acer Aspire V Nitro VN7-791G-76Z8 a  couple of days ago.  I've kept the laptop plugged in but the battery level has been dropping by about 1% per day.  The power charging light is always blue and it says "plugged in, not charging".  I'm running Windows 10 and have installed the Power Management update from the Acer Care Center app.  What's wrong and how do I fix it. Thanks

A:Battery plugged in, not charging

Hello, Have you tried a battery reset? Disconnect the AC adapter.Gently insert a paperclip in the battery reset hole on the bottom side of your laptop.Reconnect the AC adapter, and resume normal use.

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RELEVANCY SCORE 99.6

I cant use my laptop unless plugged in... There is no battery left at all and it wont charge...
I have tried to update BIOS but I couldnt because I got a message that the battery needs to be at least 10% charged.
I have confirmed that the charger gives the required volatge, so the charger is fine..
I have no idea if there is something wrong with the battery cz it passed the online dell test..and I dont want to buy a new battery for no reason. 
So I have no idea whats wrong to fix it... 
any ideas?

A:Battery 1% available (plugged in, not charging)

Please list Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
In the meantime, please check status of AC adapter in the BIOS. If adapter isn't detected in BIOS, the system will continue to received power but will not charge the battery. Please follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen.
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS

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RELEVANCY SCORE 99.6

My HP 15 Notebook is almost 2 years old and all of the sudden the battery stops working. I know that the battery's performance has decreased a bit but it shouldnt be dead. One day a wake up to find that it doesnt turn on so i plug n the charger and it turns on and says consider replacing the battery soon but after a few minutes i realize it says plugged in but not charging at 0% (and it wasnt at 0% when i turned it off) When I try to run a battery test in HP support assistant it keeps saying status unknown (so how can it tell that I need a new battery but cant detect it which is why i think its a glitch) and that i should remove and then re insert the battery but still nothing changes and it it telling me that I have the updated version. I've tried uninstalling the battery drivers multiple times after which i was notified that a drive was missing and had to reset my laptop (for the second time the frist being after windows 10 caused a drive to "go missing") and still nothing.I am desperate please help me

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RELEVANCY SCORE 99.6

Hi @all,i need help, my laptop when it is switched on it plugged in but not charging. If i switch the laptop off it is loading normally! For me it looks like a safety for the battery, that if you have conected with charger that it is not always charging?Can you please help me out here?The type is a HP Envy TS 15 NotebookWIndows 8 installedthanks and regards

A:Battery plugged in but not charging

Hi Letast, Thank you for your query, I will do my utmost to help. I understand that when the laptop is plugged in, it is not showing charging but you are able to use it normally when disconnected from power. Have you done all the Windows updates? Here is a link to a document on Testing and Calibrating the Battery (Windows 8) to assist you.If you would like further assistance would you provide the exact model of Envy ts 15 you have. How Do I Find My Model Number or Product Number?

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