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Windows freezes on startup, at desktop, all sorts of other problems.

Q: Windows freezes on startup, at desktop, all sorts of other problems.

I formatted my hard drive recently and ever since that, my laptop has a whole list of problems.
1) Windows would sometimes freeze during startup at the "Starting Windows" black screen. Even after getting to the desktop, sometimes it would freeze up there. I have to power shut down my laptop to shut it off.
2) When I pull up my power options to try to change the plan settings, it says "Your power plan information isn't available." I have been able to change it before though. I have tried a solution by going into cmd.exe and typing powercfg -restoredefaultschemes, but that didn't work.
3) When I create a new folder on the desktop and rename it, the folder still says "new folder" and can't be moved. It does show up after I refresh my desktop.
4) My antivirus shows that a malicious url was blocked, containing win32.blackbeard(?) and it came from the Skype.exe process. I've never had trouble with Skype before and now I can't even use it properly.
5) When I play the online game Maplestory, a message pops up saying "Windows must restart because Plug and Play service terminated unexpectedly" or "Windows must now restart because DCOM server terminated unexpectedly" and my laptop restarts.
6) My Windows Update doesn't work. I have it notifying me when updates are available but when I try to update, it fails.
Here's my dds:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by Carmen Old Laptop at 14:44:45 on 2014-01-08
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.7989.5954 [GMT -5:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\TeamViewer\Version9\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version9\tv_x64.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{0A6F61B0-D002-469D-9463-BD9F08B47788} : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Carmen Old Laptop\AppData\Roaming\Mozilla\Firefox\Profiles\bbo13qzu.default\
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avkmgr;avkmgr;C:\Windows\System32\drivers\avkmgr.sys [2014-1-4 28600]
R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2014-1-4 440376]
R2 AntiVirService;Avira Real-Time Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2014-1-4 440376]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2014-1-4 108440]
R2 avnetflt;avnetflt;C:\Windows\System32\drivers\avnetflt.sys [2014-1-4 84720]
R2 TeamViewer9;TeamViewer 9;C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe [2013-12-29 5341536]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2013-12-29 151936]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-12-29 233984]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-12-29 1255736]
S4 AntiVirWebService;Avira Web Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avwebg7.exe [2014-1-4 1011768]
.
=============== Created Last 30 ================
.
2014-01-04 17:39:20    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Local\ElevatedDiagnostics
2014-01-04 17:21:36    --------    d-----w-    C:\Windows\System32\SPReview
2014-01-04 17:20:49    --------    d-----w-    C:\Windows\System32\EventProviders
2014-01-04 05:58:15    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Roaming\Avira
2014-01-04 05:57:02    84720    ----a-w-    C:\Windows\System32\drivers\avnetflt.sys
2014-01-04 05:57:02    28600    ----a-w-    C:\Windows\System32\drivers\avkmgr.sys
2014-01-04 05:57:02    108440    ----a-w-    C:\Windows\System32\drivers\avgntflt.sys
2014-01-04 05:57:00    --------    d-----w-    C:\ProgramData\Avira
2014-01-04 05:57:00    --------    d-----w-    C:\Program Files (x86)\Avira
2014-01-03 04:35:56    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Roaming\Malwarebytes
2014-01-03 04:35:48    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-01-03 04:35:47    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2014-01-03 04:35:47    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-03 04:35:34    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Local\Programs
2014-01-03 04:27:58    --------    d-----w-    C:\Program Files\CCleaner
2014-01-03 03:51:51    --------    d-----r-    C:\Program Files (x86)\Skype
2014-01-02 17:43:55    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Roaming\TeamViewer
2013-12-30 05:52:13    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Local\Apple Computer
2013-12-30 05:52:03    33240    ----a-w-    C:\Windows\System32\drivers\GEARAspiWDM.sys
2013-12-30 05:51:27    --------    d-----w-    C:\Program Files\iPod
2013-12-30 05:51:26    --------    d-----w-    C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-12-30 05:51:26    --------    d-----w-    C:\Program Files\iTunes
2013-12-30 05:51:26    --------    d-----w-    C:\Program Files (x86)\iTunes
2013-12-30 05:50:32    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Local\Apple
2013-12-30 05:49:55    --------    d-----w-    C:\Program Files\Bonjour
2013-12-30 05:49:55    --------    d-----w-    C:\Program Files (x86)\Bonjour
2013-12-30 04:39:39    --------    d-----w-    C:\Program Files (x86)\TeamViewer
2013-12-30 03:00:31    --------    d-----w-    C:\ProgramData\Nexon
2013-12-30 02:52:04    --------    d-----w-    C:\Nexon
2013-12-30 02:51:35    --------    d-----w-    C:\ProgramData\NexonUS
2013-12-30 02:08:48    --------    d-----w-    C:\MapleStory
2013-12-30 01:29:46    --------    d-----w-    C:\Windows\SysWow64\Wat
2013-12-30 01:29:46    --------    d-----w-    C:\Windows\System32\Wat
2013-12-30 01:29:11    1135104    ----a-w-    C:\Windows\System32\FntCache.dll
2013-12-30 00:57:35    367104    ----a-w-    C:\Windows\System32\wcncsvc.dll
2013-12-30 00:57:35    276992    ----a-w-    C:\Windows\SysWow64\wcncsvc.dll
2013-12-30 00:43:57    311808    ----a-w-    C:\Windows\System32\msv1_0.dll
2013-12-30 00:43:57    257024    ----a-w-    C:\Windows\SysWow64\msv1_0.dll
2013-12-30 00:39:13    9728    ----a-w-    C:\Windows\System32\Wdfres.dll
2013-12-30 00:39:13    785512    ----a-w-    C:\Windows\System32\drivers\Wdf01000.sys
2013-12-30 00:39:13    54376    ----a-w-    C:\Windows\System32\drivers\WdfLdr.sys
2013-12-30 00:39:13    2560    ----a-w-    C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
2013-12-30 00:35:04    14336    ----a-w-    C:\Windows\System32\drivers\sffp_sd.sys
2013-12-30 00:31:27    99176    ----a-w-    C:\Windows\SysWow64\PresentationHostProxy.dll
2013-12-30 00:31:27    49472    ----a-w-    C:\Windows\SysWow64\netfxperf.dll
2013-12-30 00:31:27    48960    ----a-w-    C:\Windows\System32\netfxperf.dll
2013-12-30 00:31:27    444752    ----a-w-    C:\Windows\System32\mscoree.dll
2013-12-30 00:31:27    320352    ----a-w-    C:\Windows\System32\PresentationHost.exe
2013-12-30 00:31:27    297808    ----a-w-    C:\Windows\SysWow64\mscoree.dll
2013-12-30 00:31:27    295264    ----a-w-    C:\Windows\SysWow64\PresentationHost.exe
2013-12-30 00:31:27    1942856    ----a-w-    C:\Windows\System32\dfshim.dll
2013-12-30 00:31:27    1130824    ----a-w-    C:\Windows\SysWow64\dfshim.dll
2013-12-30 00:31:27    109912    ----a-w-    C:\Windows\System32\PresentationHostProxy.dll
2013-12-30 00:21:26    46080    ----a-w-    C:\Windows\System32\atmlib.dll
2013-12-30 00:21:26    367616    ----a-w-    C:\Windows\System32\atmfd.dll
2013-12-30 00:21:26    34304    ----a-w-    C:\Windows\SysWow64\atmlib.dll
2013-12-30 00:21:26    295424    ----a-w-    C:\Windows\SysWow64\atmfd.dll
2013-12-30 00:20:04    87040    ----a-w-    C:\Windows\System32\drivers\WUDFPf.sys
2013-12-30 00:20:04    84992    ----a-w-    C:\Windows\System32\WUDFSvc.dll
2013-12-30 00:20:04    198656    ----a-w-    C:\Windows\System32\drivers\WUDFRd.sys
2013-12-30 00:20:03    194048    ----a-w-    C:\Windows\System32\WUDFPlatform.dll
2013-12-30 00:20:02    744448    ----a-w-    C:\Windows\System32\WUDFx.dll
2013-12-30 00:20:02    45056    ----a-w-    C:\Windows\System32\WUDFCoinstaller.dll
2013-12-30 00:20:02    229888    ----a-w-    C:\Windows\System32\WUDFHost.exe
2013-12-30 00:15:25    80896    ----a-w-    C:\Windows\System32\imagehlp.dll
2013-12-30 00:15:25    5120    ----a-w-    C:\Windows\SysWow64\wmi.dll
2013-12-30 00:15:25    5120    ----a-w-    C:\Windows\System32\wmi.dll
2013-12-30 00:15:25    22896    ----a-w-    C:\Windows\System32\drivers\fs_rec.sys
2013-12-30 00:15:25    158720    ----a-w-    C:\Windows\SysWow64\imagehlp.dll
2013-12-30 00:13:13    243712    ----a-w-    C:\Windows\System32\drivers\ks.sys
2013-12-30 00:13:13    184832    ----a-w-    C:\Windows\System32\drivers\usbvideo.sys
2013-12-29 21:48:50    --------    d-----w-    C:\Windows\System32\MRT
2013-12-29 21:42:59    982912    ----a-w-    C:\Windows\System32\drivers\dxgkrnl.sys
2013-12-29 21:41:53    3138048    ----a-w-    C:\Windows\System32\mstscax.dll
2013-12-29 21:40:59    424960    ----a-w-    C:\Windows\System32\KernelBase.dll
2013-12-29 21:39:59    714752    ----a-w-    C:\Windows\System32\kerberos.dll
2013-12-29 21:37:19    1462784    ----a-w-    C:\Windows\System32\crypt32.dll
2013-12-29 21:37:19    1157632    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-12-29 21:37:18    182272    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-12-29 21:37:18    140288    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-12-29 21:37:18    139264    ----a-w-    C:\Windows\SysWow64\cryptsvc.dll
2013-12-29 21:37:18    103936    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-12-29 21:20:30    77312    ----a-w-    C:\Windows\System32\packager.dll
2013-12-29 21:20:30    67072    ----a-w-    C:\Windows\SysWow64\packager.dll
2013-12-29 19:16:31    --------    d-----w-    C:\Program Files\CPUID
2013-12-29 19:14:59    74576    ----a-w-    C:\Windows\System32\XAPOFX1_2.dll
2013-12-29 19:11:13    --------    d--h--w-    C:\Windows\msdownld.tmp
2013-12-29 19:11:06    --------    d-----w-    C:\Windows\SysWow64\directx
2013-12-29 18:54:41    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Local\Macromedia
2013-12-29 18:54:30    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-29 18:54:30    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-12-29 18:53:58    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Local\Adobe
2013-12-29 18:41:22    348160    ----a-w-    C:\Windows\SysWow64\msvcr71.dll
2013-12-29 18:41:22    1700352    ----a-w-    C:\Windows\SysWow64\gdiplus.dll
2013-12-29 18:41:22    1060864    ----a-w-    C:\Windows\SysWow64\mfc71.dll
2013-12-29 18:41:09    10315576    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{97170C3F-E37A-4ED6-B513-A0E1795C8197}\mpengine.dll
2013-12-29 18:41:04    267936    ------w-    C:\Windows\System32\MpSigStub.exe
2013-12-29 18:39:14    --------    d-----w-    C:\ProgramData\COMODO
2013-12-29 18:39:04    --------    d-----w-    C:\Program Files\COMODO
2013-12-29 18:38:57    --------    d-----w-    C:\Users\Carmen Old Laptop\AppData\Local\Comodo
2013-12-29 18:38:56    --------    d-----w-    C:\first_launch
2013-12-29 18:38:46    --------    d-----w-    C:\Program Files (x86)\Comodo
2013-12-29 18:29:24    --------    d-----w-    C:\ProgramData\AVAST Software
2013-12-29 18:16:43    45056    ----a-r-    C:\Users\Carmen Old Laptop\AppData\Roaming\Microsoft\Installer\{42929F0F-CE14-47AF-9FC7-FF297A603021}\NewShortcut1_42929F0FCE1447AF9FC7FF297A603021_1.exe
2013-12-29 18:16:41    --------    d-----w-    C:\Windows\SysWow64\vmm32
2013-12-29 18:16:41    --------    d-----w-    C:\Program Files (x86)\Dell
2013-12-29 18:16:05    --------    d-sh--w-    C:\Windows\Installer
.
==================== Find3M  ====================
.
.
============= FINISH: 14:44:57.36 ===============
 

RELEVANCY SCORE 200
Preferred Solution: Windows freezes on startup, at desktop, all sorts of other problems.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows freezes on startup, at desktop, all sorts of other problems.

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We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.DDS.com Download LinkDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.
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RELEVANCY SCORE 68.4

So the title pretty much says all that I know. And here is my hijackthis log. All help appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 18:45, on 2009-06-24Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16850)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\IPSSVC.EXEC:\Program Files\Altiris\AClient\AClient.exeC:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exeC:\WINDOWS\system32\acs.exeC:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Cisco Systems\VPN Client\cvpnd.exeC:\Program Files\Equitrac\Professional\Client\EQSharedEngine.exeC:\Program Files\Intel\Wireless\Bin\Ev... Read more

A:All Sorts of Problems!! Windowsclick; Adobe pdf no longer works; Computer freezes up

Hello and welcome to Bleeping Computer.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.First I would like to see a new log since alot could have changed since your origional post.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)AlsoDownload Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt.Please post the contents of that document.Thanks

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RELEVANCY SCORE 64.8

Hi, I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.

First of all I'm running Windows 7 Pro 64 bit on an i5 system.

I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.

Unfortunately I haven't set up any system restore points. I tried running a memory diagnostic with the Windows 7 CD but to no avail. Serching for problems using the Windows 7 disk turns up nothing aswell. I started windows in safe mode and disabled all programs at startup. After rebooting in normal mode the same thing happened, it freezes just as before.

I ran the Startup repair several times; each time it doesn't find any problems.
I'm currently running another Windows Memory Diagnostic, I'll report back with the results.

I installed Windows 7 on a different hard drive partition and it works fine so I'm pretty sure it's not a hardware issue.

Can anyone tell me what I can do to troubleshoot this problem? How do I go about testing which program may be causing the problem? Is there anyway I can try and repair windows files?

I would be really grateful for any help. Thanks in advance.

A:Windows 7 freezes at desktop after Startup

You can try by inserting the windows 7 disk and repair. I think thats the only option. Anyone have any other solution please come out with it. It'll be very much helpful.

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RELEVANCY SCORE 64.8

Hi, I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.

First of all I'm running Windows 7 Pro 64 bit on an i5 system.

I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.

Unfortunately I haven't set up any system restore points. I tried running a memory diagnostic with the Windows 7 CD but to no avail. Serching for problems using the Windows 7 disk turns up nothing aswell. I started windows in safe mode and disabled all programs at startup. After rebooting in normal mode the same thing happened, it freezes just as before.

I installed Windows 7 on a different hard drive partition and it works fine so I'm pretty sure it's not a hardware issue.

Can anyone tell me what I can do to troubleshoot this problem? How do I go about testing which program may be causing the problem? Is there anyway I can try and repair windows files?

I would be really grateful for any help. Thanks in advance.

A:Windows 7 freezes on desktop after startup

  
Quote: Originally Posted by Barry McAuley


Hi, I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.

First of all I'm running Windows 7 Pro 64 bit on an i5 system.

I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.

Unfortunately I haven't set up any system restore points. I tried running a memory diagnostic with the Windows 7 CD but to no avail. Serching for problems using the Windows 7 disk turns up nothing aswell. I started windows in safe mode and disabled all programs at startup. After rebooting in normal mode the same thing happened, it freezes just as before.

I installed Windows 7 on a different hard drive partition and it works fine so I'm pretty sure it's not a hardware issue.

Can anyone tell me what I can do to troubleshoot this problem? How do I go about testing which program may be causing the problem? Is there anyway I can try and repair windows files?

I would be really grateful for any help. Thanks in advance.


Did you install Win 7 or did your computer come with it? If you installed it and have a Win 7 CD, shut down your system and inset it and try booting from the C... Read more

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RELEVANCY SCORE 64.4

Hey guys, advanced thanks for all of your time. I'll try to give you some basic information about my computer before it went down south..
Ok, so I upgraded to Windows 7 a few weeks ago, everything was fine, all my hardwares were compatible and my games ran fine and all that.
Yesterday, before I went out, I left Norton Antivirus on a full scan and I checked the box where it says Shut Down after completion (I dont know if this is relevant but it might help..). So today when I got back home, my computer was off as expected, and I turned it on, fired up a game (the game wasn't demanding at all) and was playing great for about 10~20 minutes then it started kinda laggin and then it crashed and gave me the Blue Screen of Death, with artifacting, which is like random white lines everywhere. So I restarted my computer and it was the same, artifacting everywhere, and some other time when I restarted it was ok and it got to the desktop screen for about a minute and then it would just freeze. I tried with another graphics card of mine, an older version, and the artifact was gone, but the crashing when it gets to desktop on start up persisted. So I went into safe mode, and ran msconfig and unchecked all of the non-microsoft application on start up thinking that it might be a program confliction issue, but it wasnt, because when I restarted the computer, it was the same, just crashing when it loads the desktop. So I got pissed and tried to reformatting the computer with the Windows 7disk, ... Read more

A:Windows 7 Freezes When Desktop Loads on Startup

BTW, when I still had win7 installed, i could stay on safe mode forever and it wouldn't crash or freeze, oh and the graphics card that was artifacting, I called EVGA(which is the card's company) they said it was the card's problem and it is pending RMA right now.

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RELEVANCY SCORE 63.6

Hi Guys,I'm not sure how descriptive I can be. When I start my computer, it freezes soon after I am able to see my desktop and is unresponsive to anything. I have Windows XP SP2. I can boot into safe mode with networking but normal safeword does not seem to work. I am using a laptop to post as I can't get on the internet with the infected desktop.Please see the following logs. If you require the "attach" log, please let me know. Thank you for your help.*********************************************************************DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Administrator at 11:09:28.03 on Mon 09/06/2010Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1797 [GMT -4:00]============== Running Processes ===============H:WINDOWSsystem32savedump.exeH:WINDOWSsystem32svchost -k DcomLaunchsvchost.exeH:WINDOWSsystem32svchost.exe -k netsvcssvchost.exesvchost.exeH:WINDOWSExplorer.EXEH:Documents and SettingsAdministratorDesktopMalware Removal StuffMalwaredds(2).scr============== Pseudo HJT Report ===============uStart Page = www.google.camRun: [iTunesHelper] "h:program filesitunesiTunesHelper.exe"mRun: [DAEMON Tools-1033] "h:program filesd-toolsdaemon.exe" -lang 1033mRun: [GrooveMonitor] "h:program filesmicrosoft officeoffice12GrooveMonitor.exe"mRun: [QuickTime Task] "h:program filesquicktimeQTTask.exe" -atboottimemRun: [SunJavaUpdateSched] &... Read more

A:Windows freezes 10 seconds after I am able to view desktop on startup

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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RELEVANCY SCORE 62.4

Windows 7 desktop annoys me in the way it sorts desktop icons.

Say I add an icon and want it alpha sorted with the existing desktop icons. Right click on the desktop and Sort by ==> Name. The icons are sorted in reverse alpha order.

To get them sorted in forward alpha order, I have to do the right-click-sort-by-name process again.

How can I get Windows 7 to always sort the desktop icons in forward alpha order instead of alternating between forward and reverse order?
 

A:Windows 7 sorts desktop icons in reverse order

Well how many times a week do you need to sort the desktop icons for it to become annoying?

I personally don't use any of the sort-order preferences (non selected). I arrange them to my own preference (by relevance to each other) and I can't remember when was the last time I had to re-arrange them. either manually or otherwise. I just can't believe it's such a big deal to you.
 

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RELEVANCY SCORE 61.6

The subject line tells it all. I am open to any suggestions!

I note that an old thread, virtually unanswered, received this reply:
"Well how many times a week do you need to sort the desktop icons for it to become annoying?
I personally don't use any of the sort-order preferences (non selected)...."

Well, that was a non-answer. I, too, face this inconvenience, and wonder why Windows would default to a descending search for the Desktop.

Probably like the person who first posted for help, I frequently add and delete different shortcuts as I work through the most current tasks and projects.

I don't generally think in reverse, so it is not as easy to find my alphabetized task when it is sorted in reverse order. This requires clicking on the "Sort by Name" twice to rearrange the icons, every time one is deleted or added. Inefficient, annoying, and a waste of time.

So again - is there anybody out there with a definitive answer to this reverse sort problem?

Thanks! Here is my system info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 12212 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 943621 MB, Free - 629189 MB;
Motherboard: Type2 - Board Vendor Name1, Type2 - Board Product Name1
Antivirus: Norton AntiVirus, Updated and Enabled
 

A:Solved: Windows 7/8 Sorts Desktop Icons in Reverse Order

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RELEVANCY SCORE 60.8

Hello everyone. I'm having problems with my PC. When I try to start the pc, most of the times the monitor shows 'no signal', but the pc is running (all the fans are running and the lights are on), but the lights on my keyboard (Caps Lock) and Mouse (I have a mouse with a light indicating the current 'mouse speed') are off. All I can do then is turning the pc off manually (by holding the power button a couple of seconds). Other times, when this doesn't happen, Windows freezes on startup (black screen, or while showing the windows logo) and sometimes it shows the windows loading screen, and then loses signal afterwards. Sometimes, it restarts automatically while having no signal, but then the same problems occur again. Other times, it loads the startup repair. In startup repair, when I click 'Continue to Windows', the same problems occur. When I eventually get it working (by manually restarting numerous time until it works), a lot of times it also freezes (and sometimes random restarts) while already using Windows (for instance, watching a video file, watching youtube, playing a game or whatever).
A friend of mine built this system for me in April this year. At that time, I installed Windows 8.1 on it, but I got about the same problems then. When I installed Windows 7 instead, it worked without any problems. I bought an SSD last month, and I installed Windows 8.1 on it, but now I get these errors. Because of this, I think it has someting to do with Windows 8.1 (maybe compatib... Read more

A:Windows 8.1 Startup problems: no signal/freezes

Hello again. My pc is still showing the same problems. I have searched the internet for possible solutions and tried most of them, but with no success.
What I have done so far:
- Clean install Windows 8.1 and 7 on SSD and HDD
- Updated Audio Drivers of the motherboard
- SSD firmware update
- Reseat and/or remove RAM sticks
Can someone please help me with finding the problem and a solution? Thanks in advance!

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RELEVANCY SCORE 59.2

I just spent the last 4 days reformatting my previously-XP computer, installing Windows 7, and setting up all my programs just the way I like them, installing new drivers for the move to Win7, dealing with new problems of moving onto Win7, and so forth. The OS acted like an angel for the first 2-3 days, and now, suddenly, it's acting like a moron.

The '3 Stooges' of problems I'm experiencing very often while it's running is that it often likes to go slow/freeze/(Not Responding)/white window, or give me a totally black screen with just the mouse pointer, or it shows me nothing but the desktop background and the mouse pointer.

As for rebooting issues, I've seen it reboot my computer on its own before, as well as being unable to boot all the way to the OS.

Last night I did a fresh Win7 "Upgrade" Repair Install, though it didn't fix these issues.

I have no idea why it acted so nice the first 2 days, not to mention those were the most intensive days, when I pushed it to its limits installing programs and drivers. Now that I've finally settled in and began my more casual work, it's acting like it has no power whatsoever. This is not the best time to act this way, after all the time and effort I put into installing and setting up everything I use. How can I whip it into shape and move on with my life, withOUT going back to XP? (as I read online that you must reformat to go from Win7 to XP, which would undo 3 days of effort)

Edit: I forgot to say, I'm also al... Read more

A:Windows 7 suddenly giving me all sorts of dysfunctional problems.

Hi your first place to check is the eventviewer look through the logs for info of what was going on around the time of your issues,if you have reboots the instructions here would help http://www.techsupportforum.com/1871981-post2.html then you could attach the info to your next post

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RELEVANCY SCORE 59.2

I just spent the last 4 days reformatting my previously-XP computer, installing Windows 7, and setting up all my programs just the way I like them, installing new drivers for the move to Win7, dealing with new problems of moving onto Win7, and so forth. The OS acted like an angel for the first 2-3 days, and now, suddenly, it's acting like a moron.

The '3 Stooges' of problems I'm experiencing very often while it's running is that it often likes to go slow/freeze/(Not Responding)/white window, or give me a totally black screen with just the mouse pointer, or it shows me nothing but the desktop background and the mouse pointer.

As for rebooting issues, I've seen it reboot my computer on its own before, as well as being unable to boot all the way to the OS.

Last night I did a fresh Win7 "Upgrade" Repair Install, though it didn't fix these issues.

I have no idea why it acted so nice the first 2 days, not to mention those were the most intensive days, when I pushed it to its limits installing programs and drivers. Now that I've finally settled in and began my more casual work, it's acting like it has no power whatsoever. This is not the best time to act this way, after all the time and effort I put into installing and setting up everything I use. How can I whip it into shape and move on with my life, withOUT going back to XP? (as I read online that you must reformat to go from Win7 to XP, which would undo 3 days of effort)

Edit: I ... Read more

A:Windows 7 suddenly giving me all sorts of dysfunctional problems.

Sounds like it might be one of your drivers not working correctly. Did you download the Windows 7 drivers for your devices?

Also, I've experienced a problem with explorer.exe crashing a lot and it was due to my privacy settings in Firefox. Do you have Firefox installed?

Casey

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RELEVANCY SCORE 56.4

All of a sudden, every time I boot, the desktop icons and background come up normally, and the mouse icon moves - but NOTHING on the desktop that I click on works. The mouse arrow becomes a sand clock icon on the blue bar at the bottom.
The ONLY way to recover is to go to safe mode and restore to an earlier time. Interestingly, even if the restore says it was NOT successful to an earlier time and unchanged, the machine then works normally (until the next reboot). I've done: sfc scannow, crapcleaner, utility drive and registry scans, antivirus scans, etc - no help. I've looked carefully at ipconfig, but only the bare bones usual stuff is there. I'd be grateful for any suggestions. Thank you.
 

A:xp SP3 startup freezes at desktop

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RELEVANCY SCORE 56.4

All of a sudden, every time I boot, the desktop icons and background come up normally, and the mouse icon moves - but NOTHING on the desktop that I click on works. The mouse arrow becomes a hour glass on the blue bar at the bottom. No new software or hardware.
The ONLY way to recover is to go to safe mode and restore to an earlier time. Interestingly, even if the restore says it was NOT successful to an earlier time and unchanged, the machine then works normally (until the next reboot). I've done: sfc scannow, crapcleaner, utility drive and registry scans, antivirus scans, chkdsk, etc - no help. I've looked carefully at ipconfig, but only the bare bones usual stuff is there. I'd be grateful for any suggestions. Thank you.

A:xp SP3 startup freezes at desktop

Morning SS, From what you've told me I would say one of two things has happened here. Either your computer is infected by malware/adware, or it did a windows update recently. Either way looks like your infected LOL as these stupid updates seem to be a virus sometimes. I know you said you've run your antivirus scan but in alot of cases those scans won't find these stupid bugs because they hide themselves in a legit Win file by some very clever programing. Here's what I'd suggest you do. 1). Follow the instructions that i've posted below so that our security experts can help you to clear anything from your computer that may be causing this problem. 2). If they give you the all clear, then I would perform a clean boot to narrow down the service or program causing this issue.

Please follow our pre-posting process outlined here:
http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

If you don't post the required logs, it will slow them down with getting any help.


How to perform a clean boot:

http://support.microsoft.com/kb/310353
I hope this will help you to resolve this issue. Please let me know if I can assist furth... Read more

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RELEVANCY SCORE 56.4

One of my desktops takes typically 20 minutes to load. When it does the bottom status bar just stays blue and is frozen. Some of the icons eventually may work. Task manager shows explorer.exe using 90-99% of the CPU. The other two desktops open okay with no delay.

Any ideas? thanks for the help

A:Desktop freezes at startup

If you have a mapped network drive that is no longer available it can cause this problem.

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RELEVANCY SCORE 56

Yeah, this is probably a tale as old as time regarding Windows 7...
And of course this has to start happening when I have to head out on vacation... Tomorrow.

Well, I've been having some problems that started... Actually, it had started doing this before, but yesterday it's been doing this yet again. I was on the computer when the power went out yesterday morning. It seemed to start up fine. But I had to turn it off because I had to go to my grandparents. After I got back, I turned the computer on, and this is when everything starts acting up...

I'll turn the computer on. Welcome screen comes up, followed by the Desktop. However, after a few minutes, things will "Freeze." I can still move the cursor around, but nothing works. Icons. Task manager. Nothing.

I've tried Starting Up in Safe Mode and restarting.
I've tried doing System Restore through Safe Mode.

Now, occasionally this leads to the Windows Welcome Screen, followed by nothing more than a Black Screen.

Any advice would be highly appreciated.

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RELEVANCY SCORE 56

Hello, I currently have a 2.6Mhz pentium 4 ht processer with a gforce fx 5600 128mb graphics card, and one gig of ram.

My problem is that whenever i log in and the desktop loads, the taskbar loads and the programs i have set to load on startup load, it totally locks up my computer, and the clash light stays on, no blinking. I have to reset many times to get it to actually get in without freezing(like now) and sometimes it even freezes in the first startup screen before it even gets to the xp loading screen. Any help would be very appreciated.

A:Window XP freezes on desktop and startup

list your specs including the power supply
d/l and run your h/d manufacturers diognostic utility on the h/d

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RELEVANCY SCORE 56

Hi all, sorry if I have missed this issue somewhere else but there never seems to be a case exactly what like I am having problems with at the moment.
I have had my computer for about 1 year now and it has been working fine until today, when I turn it on it seems to load up fine, the desktop seems to load and I can move the cursor. But I cannot click on any of the icons or anything pinned to the action bar, I cannot right click for a dropdown and I can't ctrl+alt+del. I have tried using the windows 7 CD but it doesn't load anything at all.
Many thanks to anyone who can try and help me with this problem.

A:Desktop freezes / is useless on startup

Can you do anything at all with the desktop?
Can you do anything at all in Safe Mode?

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RELEVANCY SCORE 56

When I start up my computer everything goes smoothly up until the desktop appears... It loads all the icons and everything looks normal and everything and you won't even hear the computer processing anything and anything you double click won't open or anything, until you wait for about a minute then all of a sudden the processor start processing again and then anything you clicked on and didnt pop up pops up. PLEASE HELP

A:Xp Freezes Momentarily At Desktop Startup

I would say that's typical for any system that has a software firewall operative...at least, it has been for several years with mine (using KPF and (now) NIS).

The firewall is the last "green light" the system seems to get.

Louis

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RELEVANCY SCORE 56

So just last night; while internet surfing, the computer randomly decided to restart on me.

When it starts up; I get a BSOD code 0x24.
After, it had a different error code. 0x50

When attempting StartUp Repairs, I get error codes as well.

It might have to do with system files.

Can someone help me out here?
Oh, and Safe Mode doesn't work as well.

(and can anyone give a solution that doesn't involve formatting the hard drive? I have games that I don't want to go through downloading and playing through where I left off)

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RELEVANCY SCORE 55.2

i'm running windows XP and everytime i try to log on, the screen freezes on the desktop image (without any icons or startup bar) for a good 10-15 minutes until it all loads. i haven't installed any new software lately that i can think of, and see no reason for it to all of a sudden be like this. i've run ad-aware, spybot, norton antivirus, and spysweeper numerous times and nothing has changed. here is a hijackthis log for all it's worth, can someone help please? i don't really understand alll the codes, so i don't know what things are unnecessary. are those msn game things necessary? because i don't think i've done one of those in about a year. i've also gotten rid of the sims, so if that can be deleted let me know. thanks in advance

Logfile of HijackThis v1.97.7
Scan saved at 12:01:14 AM, on 12/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System... Read more

A:computer freezes on desktop for 10-15 minutes at startup

http://forums.techguy.org/t110854.html

Go Here and download SpyBot Search and Destroy and AD-Aware SE UPDATE and do a scan with both of them getting rid of all they find

Do a scan with Housecall and Panda Active Scan

After doing ALL the above

Download the latest edition of Hijack This 1.98.2 ( yours is outdated ) and post another log here please
 

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RELEVANCY SCORE 55.2

i'm running windows XP and everytime i try to log on, the screen freezes on the desktop image (without any icons or startup bar) for a good 10-15 minutes until it all loads. i haven't installed any new software lately that i can think of, and see no reason for it to all of a sudden be like this. i've run ad-aware, spybot, norton antivirus, and spysweeper numerous times and nothing has changed. here is a hijackthis log for all it's worth, can someone help please? i don't really understand alll the codes, so i don't know what things are unnecessary. are those msn game things necessary? because i don't think i've done one of those in about a year. i've also gotten rid of the sims, so if that can be deleted let me know. thanks in advance

Logfile of HijackThis v1.97.7
Scan saved at 12:01:14 AM, on 12/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WIND... Read more

A:computer freezes on desktop for 10-15 minutes at startup

Howdy,

This is some sort of flaw with the MSN app, or a connection issue. I am going to move the thread over to internet and see what they can come up with.

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RELEVANCY SCORE 54.8

Hi, since yesterday I have had a weird problem with my computer. I tried to watch a video on youtube and the whole
computer froze. So I then turned the computer off and when it returned and the desktop loaded, it instantly froze. The taskbar
was only partially loaded and only some of the icons loaded. After about 1 minute the computer restarted itself and since then
it keeps doing it, with the taskbar and icons not fully loaded and me unable to move the mouse at all.

I restored to an earlier point and that seemed to work, but then when I woke I found the computer had restarted itself and it was having the same problem. I thought the computer must be overheating but when I checked speedfan I found the computer was very cool and it doesn't shut down in safemode.

I have started in safemode and I have tried cancelling all startup programs in msconfig, but it made no difference and I tried a virus scan but I just got a few cookies and things that the virus scan didn't seem to think was that dangerous.

I am running WINDOWS XP version 2002 service pack 3

amd sempron processor
3400+
2.00GHz, 1.43 GB of Ram

any help would be appreciated
 

A:Desktop freezes on startup, taskbar not fully loaded

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RELEVANCY SCORE 54.8

Hello,

I have a recurring problem that is getting quite bothersome to be operating around. My issue is that about twenty seconds or so after I initially get to my desktop after logging into my computer the screen and seemingly the entire computer up and freezes, with neither the touchpad or the center keyboard mouse working. Ctrl-Alt-Delete does nothing, and the keyboard itself seems to go dead as well, forcing me to force a shutdown and only operate in Safe Mode. This has all occurred after I was tweaking the graphics display and the computer lagged a bit and froze, which i thought to not be a major problem until I tried shutting it down and restarting it, which is when the problem arose. I have Windows 7 Professional 32bit and the computer is a Lenovo X201 Tablet.

A:Screen freezes immediately after arriving at desktop during startup

Welcome to the Seven Forums.

Try the steps here:
Troubleshoot Application Conflicts by Performing a Clean Startup

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RELEVANCY SCORE 52.4

well where do i start, firstly then my spec:
asus a8n-sli-se
amd athlon x2 3800
nvidia geforce 7600 gs
4 gb ram??
win xp

The first problem begins with the ram, i recently installed 2 new sticks of ram identical to the sticks i have in, upping my ram from 2gb to 4gb, this actually seemed to slow my pc down!!!! and windows will only recognise 2.75 gb of ram????

secondly my pc has slowed right down lately, ive run virus checks but nothing turns up??

and last but not least, im trying to install microsof flight sim x, i have all the system requirements but when i click intall i get D:\setup.exe is not a valid win32 application.
ive checked the disk, is not damaged, other disks work in my drive, ive tried copying the files to my hard drive and running but after initially working the install fails half way through,

im completely stuck, please help guys, heres my hjt file
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:21:41, on 12/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program File... Read more

A:all sorts of problems, please help

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 52.4

Well the latest is my lack of ability to ping ip's getting the system32\ping.com is not a valid win32 app. I can't open task manager, and alot of times when trying to open a program my turbotax starts to try to install. I also just lost ability to open add/delete programs in control panel. I ran hijack, hope someone can help a bit.

Thanks,

Husa
 

A:All sorts of problems

Seems you have 2 Antivirus softwares happening:




C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeClick to expand...

I believe it would be best to uninstall Symantec (Norton) fully
Then continue on to:
New Preliminary Removal Instructions

If you run the HJT program yourself, you will see the entries for poker and others similar, you are able to tick these fix them too.
 

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RELEVANCY SCORE 52.4

pop ups everywhere espically when i open internet explorer an computer running a bit slow can anyone help me out?Moved to and appropriate forum. ~acklan~

A:Having All Sorts Of Problems

What security software do you have installed?

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RELEVANCY SCORE 52.4

I have been away from my PC for a while. Its an old model, SP2, 512MB RAM.

I used it after a year and there are whole lots of problems. For start, it says, "Windows - No Disk" error. Then whenever I try to run NFS MW or LOTR Fellowship (dont mock me), both come out with a blank black screen and then nothing happens. I have to press Ctrl+Alt+Del to get out.

FM09 runs smoothly though. Running Dxdiag shows no problem.

The virus database is out-of-date but scanning has not solved any problems.

I can't even configure the Registry.

Help.

A:All sorts of problems

?? anyone?

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RELEVANCY SCORE 52.4

alright, here's the deal. i bought a brand new computer. i ripped a couple of cds onto my computer using windows media player. the next day i found that wmp wont rip my cds anymore, the itunes application i installed for my new cellphone wont open neither. neither will realplayer. when i try to open itunes is says that itunes has encountered a problem and needs to close. i haven't the slightest idea what to do. anyone?
 

A:WMP problems and all sorts of ****

Spyware scans possibly.

System restore might be another option.

Uninstalling the programs you`ve installed so far,one by one.

You say it`s a new computer.Are you "net savvy" regarding spyware/viruses ?
 

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RELEVANCY SCORE 52.4

Had friend say he could fix something well...
when i boot up my computer, it asks go to dos or hit f1. after several attempts, it finally goes to start mode in windows. safe mode will not access anymore and it will only run in normal mode. the time on my computer now changes every day to an hour one way or another. But the real question i have no sound device. it's a onboard sound card. i look at the settings, says enabled. all looks good till i try to play anything. i know rob was in dos what could he have inadvertently changed? the computer on the other hand is very fast. can it be fixed, or is it even worth it?
 

A:all sorts of problems xp

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RELEVANCY SCORE 52.4

My computer has not been "normal" in quite some time. I am under the assumption that I have the "Conficker" worm. 'Though my knowledge of computers only goes barely beyond skin deep. I am aware that some of these problems might not be related, I just want to paint a full picture.... I have Windows XP 32 bit and use Mozilla Firefox.First off I can't get rid of AVG. I have been unhappy with it for quite some time and have been unable to get rid of it. I understand this is a common problem. I did attempt to delete it from the registry. I am aware that this might have been a mistake....I can't download anything from Microsoft.com, softpedia, and seemingly random other sites, very often I would have been trying to download something to help rectify the situation. They never work. It directs me to a page resembling as if I didn't have connection to the internet. "Unable to connect"Internet Explorer has not worked in quite some time, and I can't download it (any version) or uninstall it.My CD burner will ONLY work using BurnAware... and I've tried numerous. *not sure that's entirely relevant*Fairly often, I would say at least once a week, I receive a phony prompt from an even phonier program prompting me that my computer is infected. I can't remember the name of it right now, but it has come in more than one form. One of them was something along the lines of "PC Doctor"... but that isn't the one ... Read more

A:All sorts of problems...

One more thing... This used to happen a lot, but hasn't in quite some time. And just recently began doing it again. When I do a Google search, I can no longer click on the links that Google presents me. When I do I am immediately redirected to a different site... I can copy and past the URL. I just can't click the link directly from my google search page. The website I get redirected to is not always the same, and it appears to redirect a few times before actually deciding to go to a page... Here are some of the pages it takes me too.... The search I used for the first couple examples was "meow".

http://nearlythenews.mevio.com/?utm_campaign=2a316b_570220_251894_113956_301_&utm_source=2a316b&utm_medium=2a316b

http://www.plomedia.com/click.php?query=Do%20Do%20Do&adgroupid=sn-4d9df7ef189d0&source=a61&param1=itcg-19377_3

http://scour.com/search/web/Meow/a10/rs4-4876_19377/v3/

http://www.buddytv.com/home3/glee-home3.aspx

http://www.gossipcenter.com/jessica-sutta/jessica-sutta-bikini-beach-babe-492194?utm_source=mediality&utm_medium=cpc&utm_campaign=jessica%2Bsutta

Since doing this I have discovered that if I continue to click on licks over and over again from the Google page, it will eventually stop doing it for that search word... meaning... I searched "meow" and clicked on four or five links and was redirected to one of the above sites, but then stopped doing that and would act normally. The same thing occurs wh... Read more

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RELEVANCY SCORE 52.4

The problems started a couple days ago. I needed to burn an ISO to a CD, and Img burn had always been such a nice program. I was a bit worried, but downloaded and installed it from one of the links on the Imgburn site.
The Windows 7 machine had no antivirus software on it (I know, but my worst problems have come with av installed) so I couldn't do a quick AVG scan.
So Im getting bombed with adware. I go to uninstall, and sure enough, a bunch of other stuff is on the machine. I try to uninstall, and the box pops up that says "do you want to allow this to make changes to your computer " comes up. I clicked "yes" at least once. I'm guessing that was a really bad idea?
I downloaded AVG, did a scan, found 11 things.
Last night I downloaded REVOUninstaller to get the other programs off. Even after that and another AVG scsn, I still had issues.
So I found a site about how to get rid of one of the remaining programs, and ran several scans, all of which found stuff on the first pass. Downloaded some off this site, and generally did almost all this:http://malwaretips.com/blogs/remove-playthru-player-ads/
So then I still need a burner, so I tried looking for a good copy of imgburn (I am wondering if it exists.) I went to Softonic, and it said something about problems with imgburn. So I thought something like, "oh good, a reputable site." That's when the problems really started.
I dowloaded the burner they recommended, AVG caught something. I think I tried it again, at one po... Read more

A:All Sorts O' Problems......

Do you know that Windows 7 is capable of burning ISOs without using a third party burner?
 
You can get a copy of ImgBurn without the bundled adware from Ninite - Install or Update Multiple Apps at Once under the Utilities heading.
 
Are you still having problems with adware and or malware?

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RELEVANCY SCORE 52.4

Well a few days ago I noticed that in the corner my Mcafee symbol had a little red circle x thing on it. It showed that my On access scan was disabled. I tried enabling it and it did not respond at all. I then tried to enable it using Windows Security Center and nothing again. So I restarted in safe mode and ran a full scan using Mcafee and it found nothing. I downloaded Spybot, and it wouldn't even start up. I downloaded Hijackthis and again it would not even start up. Now I noticed that whatever I have is also preventing Windows Defender to update as well. Some sort of virus has breached my security and I am scared at what it could do next. Any help would be great.
Thanks,
Jeremy


DDS (Ver_09-05-14.01) - NTFSx86
Run by Jeremy at 14:12:26.58 on Mon 06/22/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3070.1869 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning disabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k ne... Read more

A:All sorts of problems!

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Somethings to remember while we are working together.
1.Please do not run any other tool untill instructed to do so!
2.Please reply to this thread, do not start another!
3.Please tell me about any problems that have occurred during the fix.
4.Please tell me of any other symptoms you may be having as these can help also.
5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.


Please subscribe to this threa... Read more

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RELEVANCY SCORE 52.4

I have been having problems and was being helped out on here and they redirected me and hoped that you would be able to help me more....here is a link to what has already been done http://www.bleepingcomputer.com/forums/t/195852/having-problems-please-help/DDs.txt log:DDS (Ver_09-01-19.01) - NTFSx86 Run by Nakisha at 13:02:12.28 on Sun 01/25/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1014.524 [GMT -5:00]============== Running Processes ===============C:WINDOWSsystem32svchost -k DcomLaunchC:WINDOWSsystem32svchost -k rpcssC:WINDOWSSystem32svchost.exe -k netsvcsC:WINDOWSsystem32svchost.exe -k WudfServiceGroupC:WINDOWSsystem32svchost.exe -k NetworkServiceC:WINDOWSsystem32svchost.exe -k LocalServiceC:WINDOWSsystem32spoolsv.exeC:WINDOWSExplorer.EXEC:Program FilesCommon FilesAOLACSAOLAcsd.exeC:Program FilesCommon FilesAOLTopSpeed2.0aoltsmon.exeC:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exeC:Program FilesCommon FilesAOLTopSpeed2.0aoltpspd.exeC:Program FilesBonjourmDNSResponder.exeC:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exeC:Program FilesiWin GamesiWinGamesInstaller.exeC:Program FilesiWin GamesiWinTrusted.exeC:Program FilesJavajre6binjqs.exeC:Program FilesCommon FilesLightScribeLSSrvc.exeC:WINDOWSsystem32svchost.exe -k imgsvcC:Program FilesSonicDigitalMedia Plus v7MyDVD PlusUSBDeviceService.exec:WINDOWSsystem32ZuneBusEnum.exeC:Program FilesHewlett-PackardSharedhpqwmiex.exeC... Read more

A:All sorts of problems

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you.Disable Realtime ProtectionAntimalware programs can interfere with ComboFix and other tools we need to run. Please temporarily disable all realtime protections you have enabled. Refer to this page, if you are unsure how.Download and Run ComboFixIf you have already run ComboFix, delete your copy and download a new one. If the computer in question is unable to download ComboFix, transfer it using a removable media (CDs, flash drive).Download Combofix by sUBs from any of the links below, and save it to your desktop.Link 1, Link 2, Link 3 Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Double click on ComboFix.exe and follow the prompts. If you are using Windows Vista, right click the icon and select "Run as Administrator". You will not recieve the prompts below if you are not using Windows XP. ComboFix will check to see if you have the Windows Recovery Console installed.If you did not have it installed, you will see the prompt below. Choose YES.
When the Recovery Console has been installed, you will see the prompt below. Choose YES.
When finished, ComboFix will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.In your next reply include:-th... Read more

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RELEVANCY SCORE 52.4

This one got me good, started 3 days ago from a acrobat page file.

My desktop takes forever to boot up(25-30 mins), when it does explorer does not start. (No icons, start menu, right clicky) Taskmgr does work, If I try and manually start explorer.exe I get access denied. I can not run msconfig, mbam, control panel, eset or any internet browsers. Ive attempted to boot in safe mode with networking, but the system just freezes and requires hard power reset. Ive tryed to do the rkill name change and mbam name change combinations all without luck (in safe mode and normal). rkill does run, however does not find any problems to terminate. mbam will not even install.

Not really sure what else to try at this point, any thought ideas?

edit forgot to add that im running xp

A:All sorts of problems...

With the information you have provided I believe you will need help from the malware removal team. Please make sure that you read the information about getting started first.Then start a new thread HERE and include or required logs.Including a link to this thread will be helpful. Good luck and be patient. Help is on the way!

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RELEVANCY SCORE 52.4

I've been having all sorts of malware problems lately and they have escalated pretty severely over the past few days. First I was infected with System Defender, I thought I removed that successfully, but the problems have just been getting worse. Now I get pop ups even when I'm not clicking anything, any search I do on Google runs the risk of the result links being redirected, there is something that is stealing focus from my current window but nothing pops up, I can't search for Windows Updates, my Symantec Antivirus isn't working, and MalwareBytes can't run. And if it makes any difference I've been getting errors that I'm not used to about program icons not being able to display on my desktop. Can someone please help me?My HijackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:56:50 PM, on 11/23/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18319)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files\CSR\Vista Profile Pack\BtHidUi.exeC:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exeC:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exeC:\Program Files\Logitech\QuickCam10\QuickCam10.exeC:\Program ... Read more

A:All sorts of problems

Hi, jshay13 Welcome.Please read and follow all these instructions very carefully. Please download Malwarebytes' Anti-Malware from Here.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.=====================================================================Please download ComboFix from Here or Here to your Desktop.**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**Please, never rename Combofix unless instructed.Close any ope... Read more

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RELEVANCY SCORE 52.4

I am having a bunch of issues with my computer, and always, all the issues come at one time! I'll just start off by numbering them from most important to get fixed a.s.a.p. to the least important.

1. All of my Windows keep shutting themselves down! When I open Firefox sometimes it works for a few minutes, then all of a sudden just closes with no error or anything. Other times it has an error "Failure to initialize properly" (I will update this post with the exact error next time I open F.F.) other times when I click the Firefox shortcut on my desktop it will say "Firefox has encountered a problem" with the options to "Report Problem to Microsoft" "Dont Send". I put firefox in Safemode (through cmd prompt) and disabled all scripts and it still did the same thing in safemode. Now here's the catch. All of a sudden my MSN Messanger started doing the SAME thing. It terminates the whole program. It doesnt just sign out--it shuts down completely. Then I ****think**** that IE has done the same thing a couple of times now.

-This all started yesterday-- about 1 day after I updated I.E. to the newest version (from a very old version) and about 1 day after I updated my Firefox to the newest version (from the previous version)

Now this leads me to my next problem...

I updated I.E. for one reason. Whenever I am on a website all links, urls, anything that should be "clickable" is not clickable on I.E. --What happens is when ... Read more

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RELEVANCY SCORE 52.4

ok first of all. i come to my computer and i see one of those fake "click hear to remove potential spyware" things that is actually malware itself. i ignored cuz i am smarter than that and i instead ran norton internet security. it told me it had removed a spy ware called "spyquake" but immediately after i dismissed the dialogue box i got a message saying that spyquake had been installed. i went to my start menu and sure enough "new programs installed" it was spyquake. i went to add/remove and removed it from there, and ran norton again. and again it said it removed it. then i tried my internet explorer and no response. nothing happened but my task manager displayed that internet explorer was running, but i couldnt see it anywhere. soon my task manager became disabled as well "by administrator." and the "shared" folder for limewire is full of about 700 things i never downloaded. they are things like cracks and patches for games and such, and i cant delete them because they're "in use." it was only in the past hour i discovered that netscape navigator was unharmed by all of this, and this is where i say HELP!!!!!!!!! i do not think that is is spyware quake but just spyquake. please respond quickly because i take this laptop to college on sunday!!!

EDIT
ok i think i have found the file that caused the fake warning at the beginning. it is called "atmclk.exe&... Read more

A:All Sorts Of Problems

atmclk.exe is definitely adware and it is related to spyware falcon and that family of browser hijacks. Here is link to information about that proces amtclk.exe infoIt appears you do indeed have a spyware quake hijack, among other things, based upon your symptoms. I suggest posting a HJT log in the "HJT logs and analysis' forum here at BC.Please read Prep Guide for Posting HJT LogsPlease follow these preparation directions exactly.Then run HJT and post the log it creates in the HijackThis Logs and Analysis Forum, which is found at this link: HJT ForumDO NOT FIX ANYTHING YET. An expert HJT helper will promptly respond to your post within a few days with instructions on how to fix your computer. NOTEOnce you have made your post, please do not add any replies to your post (don't bump it). HJT helpers look for posts with 0 replies to determine the proper order to help users.If you are interested in trying the self-help guide for removing spyware quake, that tutorial can be found at this link: How to Remove Spyware QuakeYou also said you are having a problem with Limewire. Just a tip: It's generally a good idea to make sure p2p programs are not running on startup if that is the case. It appears you may have more than one malware infection and there isn't much help we can provide through this forum. Please post a log in the HJT forum and we'll get your computer cleaned up

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RELEVANCY SCORE 52.4

Hi!
I'm havin a whole variety of crazy problems, so I decided to just post the log and let someone who knows wot they're talkin about tell me what's wrong! Ta very much!

Logfile of HijackThis v1.99.0
Scan saved at 23:18:56, on 15/03/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SPOOLSRV32.EXE
C:\SBPCI\CTMIX32.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\SPOOLSRV32.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\S... Read more

A:All sorts of mad problems!!

Welcome to TSF.

We'll need this log also:

Download StartDreck http://www.greyknight17.com/spy/StartDreck.zip

Unzip to its own folder and start the program:
Press 'Config'
Press 'mark all'

Uncheck the following boxes only:
System/Running Process -> List Modules
System/Drivers -> NT Services
System/Drivers -> NT Kernel- and FS-drivers
Press 'OK'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread.

Read other 3 answers
RELEVANCY SCORE 52.4

Hey During the startup phase of windows my computer freezes. I think one of my programs/applications is doing it and I would like to disable the startup programs so I my computer won't freeze. However I can't disable it through windows obviously since it freezes on startup. I have a Dell XPS 1330 and I can get into a command prompt screen. What can I do to disable my startup applications? (oh and my safe mode doesn't work)

A:How do you disable startup applications if windows freezes on startup?

Get to command prompt and type msconfig and follow clean boot directions
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
You may want to try from an administrator account.

Odds are its the AntiVirus, but thats just a hunch.

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RELEVANCY SCORE 52.4

My computer (running windows XP) freezes during it's boot-up process, or within a few minutes after it finishes booting up. Ctrl+Alt+Del does not work, and I have to manually turn the computer off. Half the time, the reboot button just brings me a blank screen.

It's been doing this for a while, and has been steadily getting worse. Today, I had to try booting up nearly two dozen times before it would "take"

This may possibly be related to a problem I had before:
A year or so back I had a power outage while my computer was booting up. Afterwards, it would only load up to the screen with "Windows" and the little bar thingy scrolling past. After that, it would reboot.

I eventually enlisted the help of a more tech-savvy friend to fix the problem (as far as I understood, the file that listed the location of all the boot-up files got corrupted by the outage. Replacing that file fixed everything).

So, yeah... Help!
 

A:Windows XP freezes during startup, or within 10 minutes of startup. Repeatedly.

Try running the CHKDSK utility to see if the drive has any errors. You can run the utility straight from Windows or if the PC doesn't stay up long enough you can boot from the Windows disk and choose to repair your existing installation to get to the recovery console where you can run the utility.

The easiest way to tell if the problem is hardware or software related is to download and burn a Linux Live CD and boot from it. Linux Live allows you to boot and run the operating system straight from the disk. If you experience similar issues using the Linux CD you can assume the problem is hardware related.

Regards,
Rollin
 

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RELEVANCY SCORE 52

I have a compaq not sure of a lot of specs, sorry. here is the hijack log. the NMIServStor has been or storserv has been running amok sending error messages sto Microsquish. also everything is "not responding' especially the Media player and internet. any help would be greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:46:30 PM, on 8/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NCH Software\Eyeline\eyeline.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Maxtor\OneTouch S... Read more

A:All sorts of minor problems

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, do the following:
Download TFC by OldTimer to your desktop

Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and... Read more

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RELEVANCY SCORE 52

I apologize for re-posting this but I am stuck in the middle. Any help would be appreciated.

Thanks

http://forums.techguy.org/security/600646-help-all-sorts-virus-problems.html?highlight=help-all
 

A:Help with All Sorts of Virus Problems

Cheeseball81 will answer your reply when she is back on line.
 

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RELEVANCY SCORE 52

Greetings!

I've tried symantec, didn't work. Tried ad-aware and spybot, no luck either. Went into safe mode, deleted programs that were obviously tied to vundo but no help either. If I could uninstall IE 6.0 I would since I use firefox anyway...

So, help!

-----------------------------------------------------
Hijack Log below:
Logfile of HijackThis v1.99.1
Scan saved at 11:39:37 AM, on 7/11/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\S24EvMon.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\RegSrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZCfgSvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\1XConfig.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.... Read more

A:Vundo and all sorts of problems?

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RELEVANCY SCORE 52

Hi there,

Firstly, I am running Windows XP.

I seem be to be infected with the msb.exe virus as it is showing in my processes. I can run Malwarebytes the first time I run it but it shuts down when running a scan. Then I try to re-open it and I always gets the error "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". I used inherit.exe to sucessfully open Malwarebytes but the same problem re-occurs when I run a scan - it just shut downs. This is also the case for Spybot S&D and a couple of other programs.

In addition to this, it sometimes plays an audio file in the background even though I have no applications open, and my PC is running considerably slower.

I followed the instructions and downloaded dds.scr to my desktop, ran it, but no log files were generated. I have no script blocker as far as I know.

I ran GMER Rootkit Scanner twice. It shut down both times when it was more than half way through the scan.

Any help would be appreciated.

Kind Regards,

Andy.

A:msb.exe virus - all sorts of problems

Bump.

It's been much more than 72 hours now.

Cheers,

Andy.

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RELEVANCY SCORE 52

Ever since I've gotten this thing (Gateway POS laptop), it's had a lot of problems. Wireless always cuts on and off for no reason, and the connection would seemingly just stop randomly, and nothing I could do would fix it until I restarted. It would always say that I'm connected, it just wouldn't actually do anything. Early last year, the whole harddrive crashed and there was nothing I could do to save it. I sent it to the company and they replaced it. When I was trying to fix it by their directions, there were all these clicking noises inside of the system.

Sunday night, that started to happen again. It's still running obviously, but it's not "working." It takes over 5 minutes to boot up now... before this, it was the fastest loading thing I've ever used. Also, internet usually doesn't work at all now. I turn it on and off until I finally get lucky. Everything runs incredibly slow and the comp will freeze up for a few seconds when I try to close a window or even click on the Start menu. Even on these lucky times, it will only last a couple minutes before the freaking thing just decides to stop working again.

I've used Ad-Aware, Spybot, AVG, and HouseCall. The latter did find some infected Java files (odd) but I deleted those, and now I can say that none of the programs find anything wrong. If anybody has some advice on what it could be, how it could be fixed, anything at all... I would be very greatful.

[edit] Will a... Read more

A:My computer is having all sorts of problems.

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RELEVANCY SCORE 52

Hey, this computer is really messed up. When I try and run IE it usually freezes up the first time so I have to end-task it. The second attempt does the same thing, only after I end-task it I have to end-task explorer.exe and then run it again. Then after that I can make a third attempt on IE and while its loading the homepage (which it really isn't), if I tell it to go to another page instead, it will. Thus after 5 minutes I can finally surf the web. I've run Ad-Aware and Spybot but I think I still need some help if someone doesn't mind.

Logfile of HijackThis v1.99.1
Scan saved at 11:58:35 PM, on 7/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\sgxbsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WI... Read more

A:All sorts of problems..HJT included

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