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Bluetooth not working even Bluetooth option not showing

Q: Bluetooth not working even Bluetooth option not showing

Bluetooth not working even Bluetooth option not showing plz help me

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Preferred Solution: Bluetooth not working even Bluetooth option not showing

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Bluetooth option no longer showing up so can't use bluetooth mouse. This computer does have bluetooth. How can I turn it back on?

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Bluetooth is not listed in my device settings.  How do I find (or enable) bluetooth?I have a HP Pavilion 17 TS Laptop and am running Windows 10 (64bit) using a Wi-Fi conection. I need to connect a Bosch Subwoofer bluetooth sound system.  I have been able to bluetooth the subwoofer to my phone but can't seem to figure out how to connect it to my PC. Thank you very much for any help you can provide. Michelle

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Hi i recently bought hp notebook ac143wm and i cant get bluetooth to work on it i cant see any option in settings to enable it or disable it please help me!!

A:Bluetooth option not showing up in settings on hp Notebook 1...

 Thanks for your feedback. It should be easy for you, if you follow the steps.  Click the search icon next to you windws start icon.  Type 'Bluetooth'. It will show bluetooth settings on the pop up menu.click on that to open the bluetooth menu. Where you can on and off bluetooth. Also if you click more options, it will give you option to show bluetooth on taskbar. Hope it will help Thanks 

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Hello all, this thing happened to me today. Out of nowhere after turning on my month old laptop (Lenovo S740) I could not find my Bluetooth option, it doesn´t show up in device manager or anywhere else. I tried probably most of the tutorials, installs, reinstalls, reboots, etc. but it still won´t show up/work. Can I find some kind souls to help me with this problem, thanks :


Go to Solution.

A:Lenovo S740 bluetooth not working/showing

Hi @BorisSVK,
Welcome to Community Forums!
Did you notice any Windows Update before this happened?
Did you make any significant hardware or software changes recently in the system?
You may try to download and install the Bluetooth driver on the Support Site. JUst type in the serial number then search.
Go to Drivers and Software > Manual Update > Bluetooth and Modem.
You can also refer to the troubleshooting steps provided on this article on How to resolve Bluetooth issues: https://support.lenovo.com/us/en/solutions/ht500004.
Update us on how it goes.

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Sorry if this is the wrong forum. Wasn't clear to me which one was correct.

I have the ASUS Rampage IV Extreme motherboard. One of its features is onboard Bluetooth.

I have it enabled in BIOS. I flashed my BIOS to the latest version, I updated my chipset to the latest driver. I installed the latest Bluetooth driver. I started Bluetooth Support Service in Windows Services.

I've tried disabling Bluetooth in BIOS then enabling it.

I have never once seen anything in my computer that hinted at Bluetooth whatsoever. No Bluetooth Radios in Device Manager or anything Bluetooth related.

I'm running Windows 7 Ultimate 64-bit
ASUS Rampage IV Extreme

I have never tried to use it so I don't know if it ever worked before, but I have no system restore points set anyway, so that test isn't viable.

A:Bluetooth not working or showing up in Device Manager

It looks like a lot of people are having this problem with that motherboard.

One solution was to remove and reconnect the Bluetooth dongle from the motherboard port after installing the driver (yes it is removable, but it clips into the port).

Another was to make sure that the Bluetooth service was enabled in Windows.

Another solution that worked was posted by Necrosan over at ROG:"You need to install AI Suite II - specifically the Mobilink component - on your PC. (You can obtain the most recent version from the R4E ASUS website.)
Turn on bluetooth, pair the phone, open RC bluetooth, hit menu->devices. Choose previously paired device.
At this point it should "just work" if you are about 1-3 feet away from your computer. Any more distance than that and you likely will experience issues. (Yes, the range really does suck this bad.)

I just tested these exact instructions and they worked fine. Feel free to ask any follow up questions.
Enjoy. "
But I think that last one was only if it shows up in Device Manager but does not connect. Can't be sure.

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hi, my laptop had Windows 8.1 Pre installed to i installed Windows 8.1 Pro on it .. before upgrading, naturally all is working well, i backed up my Drivers using an Open Source Software i downloaded from SourceForge

after upgrading, i installed all drivers, all is working well except for my Bluetooth Radio .. though in the Device Manager, it is not showing any error as it says "The device is working properly" .. yet even when my Laptop's Bluetooth is in Discoverable Mode, none of my Phone, Tablet nor other Laptops can detect this Laptop .. Vice Versa, my laptop doesnt discover any devices too, not even my Bluetooth Mouse .. though my Phone was discovering my Mouse ..

i tried updating my drivers, but there was no luck ..
i tried reinstalling my drivers, there was also no luck ..
i tried resetting multiple times, still no luck ..

im running out of luck, please i hope someone knows anything about it

A:Bluetooth Not Showing Any Bluetooth Devices

never mind. fixed it

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Hi, I have a new T470s.  MTM 20HGS3UC00. The function hotkeys for the wireless, settings key, bluetooth etc. dont work (the brightness and sound volume keys do work).Bluetooth does not even show up on device manager, so I have no idea how to activate it.  I looked to see if I could update device drivers, but I cant do that if the device doesn't show up on the device manager, apparently. Any help would be appreciated greatly.

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I bought a bluetooth dongle which for some reason isn't working in Windows 7. It shows up in Devices and Printers as "CSR Bluetooth Chip" and when I right click on it and select bluetooth settings, nothing happens. It shows up under Bluetooth Radios in device manager. As a test I tried using it in a Windows 10 VM. When connecting the USB dongle via VirtualBox it was referred to as "Uknnown device 0A12:0001 [134]" and it worked just fine in the VM. Any clue as to what is wrong?

A:CSR Bluetooth Chip -- Bluetooth settings not working


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Hello All,  I have a problem with my HP 8570P windows 7 Pro 64 bit,  I have 2 bluetooth speakerS (JBL charge 2 and UE ROll) I can NOT get them to pair with the laptop. I have removed/reinstalled the drivers and it seems the drivers on the laptop are fine BUT it always give me a  message about the speaker' drivers not installed.I tried with windows update but nothing happen still the same. if anybody have any ideas please let me know, I will appreciateThanks in advance!!!

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Hi guys ......I can switch ON the bluetooth (though it doesnt' add a device) but when  I try to make it discoverable, a message window of 'bluetoth service error' opens up saying that bluetooth device might be unplugged and discoverability settings can't be saved.  When i try to automatically update drivers,it shows that the driver is up to date.

A:Mediatek Bluetooth adapter 4.0 - Bluetooth not working, not ...

Hi, It uses Ralink RT3290LE 802.11b/g/n 1x1 WiFi and Bluetooth 4.0 combination adapter. No available drivers for Windows 10 from its homepage:    http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-m4-Notebook-PC-series/5354996/model/5372... Please try:     http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe or try  (for Windows 8.1):    http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_130262_1 Regards.

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ok i have a cheap blue tooth thumb size and generic that came with a bluesolie disc and i installed it on my windows 7 64 bit pc and it worked fine but now that im trying to connect my wii remote on it via bluetooth it just dissappeared from my notifications bar and the control panel it renamed itself motioninjoy xinput device and doesnt work at all

first of all i reinstalled the drivers which did nothing then i tried like 5 different stacks and tried this thing that was supposed to reinstall the generic driver so it could work but it didnt work it found it just couldnt install it then i went to choose a different driver firstly the csr driver and it tried to install but said it ran into an error and couldnt but it did rename the bluetooth and then i tried the microsoft mobile device center driver and it did the same thing help?

It does show up in device manager as a bluetooth and everything but it just doesnt show icon so i can connect

A:Bluetooth not working ive done everything Generic bluetooth

When I tried the bluesoliel software,it disabled the native bluetooth
service in 7 and did not reenable it when it was uninstalled.
Try this.........
1. Click Start and type services in the Search programs and files text area

2. Click Services in the Programs list that appears

3. From the Services window, browse the list of services and find the Bluetooth Support Service

4. Double-click Bluetooth Support Service

5. Select Automatic from the Startup type and then click OK

6. Close the Services window and unplug and re-plug the USB device

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I want to play music on my mobile phone but listen the sound on my E5450 laptop, using bluetooth (not other methods)
I have paired the device with the laptop, but I see no options in Windows about what bluetooth services is Windows offering to paired devices.
The laptop is using latest Intel bluetooth driver for the device that appears in device manager with name "Intel Wireless Bluetooth", with these hardware ids:
There is a "bluetooth headset service" on windows with start type manual, I've started hoping it would allow phone to "see" the laptop as a bluetooth audio headset but no change.
I remember old Windows had a "Services" tab sheet on the bluetooth settings but on my W10 is gone.
Is this gone for good from Windows 10, or only on my laptop? Using latest released windows version.

A:How to view/enable bluetooth services (bluetooth windows service is already working) on E5450 with Windows 10?

I?m not sure where to find that info, but streaming audio from your phone to the PC would require that the PC act as an A2DP target, and to my knowledge Windows only acts as an A2DP source.

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I am trying to install a Bluetooth speaker to my windows 10 laptop and cannot find the switch to turn Bluetooth on under Settings/Devices.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 16270 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: 446 GB (396 GB Free); G: 3726 GB (3525 GB Free);
Motherboard: Dell Inc., 0M9KCM
Antivirus: Windows Defender, Disabled

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I recently used "Remove everthing and reinstall windows", after which I am not able find the Bluetooth option under Wireless section or at mobility centre. I also updated all bluetooth drivers from device manager but no success.

I have Samsung ultrabook with Windows 8 installed(Model- np530u4c-s06in). The system do not have any function key for bluetooth.

Please Help! Any help/suggestion is appreciated.

A:Bluetooth option not available in Win 8

After finding a lot, I finally Recovered the system from start-up. But now, under the wireless section- Wifi is displayed as Wi-Fi2. Is there is any way by which I can rename it to Wifi. I tried renaming by it says Wifi already exists.
Secondly, Bluetooth option is now showing but is greyed. When I used troubleshooter, it said "Bluetooth Server driver" error but is not able to fix automatically. Does anybody knows how to do it manually. Maybe I need to reinstall the driver but have no idea which one?

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i installed win 10 2 times.and i can't find bluetooth. i installed all the drivers for my laptop still no bluetooth and my airplane mode indicator light is always red(which shows that airplane mode is on)..but instead its off

A:bluetooth option not there in win10

Hi: What model wireless netowork adapter does your notebook have? If you don't know, go to the device manager, click to expand the network adapters device manager category and there you will see the name and model # of the wireless network adapter. You have to install the corresponding model bluetooth driver for the model wlan card your notebook has. If you have already done that, and there is no bluetooth radio showing up, then most likely the bluetooth radio on the wireless card has died on you. If your notebook is still under warranty, contact HP technical support for further assistance.

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I reinstalled Windows 8.1 and noticed that the Bluetooth option is no longer available under PC Settings>PC and Devices. Can someone help me figure out what went wrong? All my drivers are up to date.

A:Bluetooth Option Not In Settings

I have the same problem and I'm wondering if I even have Bluetooth on my windows 8.1. Services manager shows Bluetooth support services and I turned that on, but still not Bluetooth under settings...

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I want to transfer some files from my BlackBerry phone to my PC via Bluetooth. I've read that in Windows 7 the Bluetooth option is supposed to be in the control panel somewhere, but I didn't see anything. Anyone knows where it is and how to enable it?


A:Where is the Bluetooth option in Windows 7 and how to enable it?

Look in 'services' ... type services.msc in the start search box.

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I have been trying to get bluetooth to work on my computer but keep failing.

When I went here ...


.. I noticed there should be a bluetooth option in control panel requiring it to be activated. I dont have this and I am running XP with SP2.

How can I get this onto my computer?


A:No Bluetooth Option in Control Panel

Hello Dezzmo, Welcome to TSF!

Have a look at this article... A User's Guide - How to navigate the Windows XP Control Panel.
(Click the coloured link.); then, scroll down to around Figure 20: and I think you will find the answer, under Portable Media Devices.

Post Back with the results.

Kind Regards,

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I've got users who are struggling to connect to a Bluetooth mouse. Both devices had connectivity before and now all of a sudden the Laptops are acting if they don't have bluetooth. It's activated in the BIOS. I've installed the drivers which won't work as they are stating that they require a Bluetooth device before installing. I've tried starting the Bluetooth support in services.msc. I've trawled the internet and haven't been able to find the problem. I've got exactly the same laptop as the two other users and the mouse works with my laptop. Any ideas please?

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hi guys i recently brought an alienware m14x r2 on windows 10 pro and i went on settings , devices and i cant find bluetooth any where can any help me please?????

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so i bought a new bluetooth keyboard and was looking if my computer has bluetooth capability. I've looked on many videos and saw that it does have one but I can not find it at all. I've already looked and research through many videos and articles about it but i just do not know what to do anymore. For sure the bluetooth keyboard is working because i could connect it with my phone and my tablet with no problems at all. Please help ASAP, i need to use the bluetooth keyboard paired with my laptop before school starts. Thank you in advance.

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Since few days my bluetooth icon is missing from the notification panel.  Also I tried to repair the drivers by downloading it from HP website. Its not working. Even its not showing up in device manager. Its not even in settings.  How can I fix this? Please help me with it..

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Hey there. I am new to this website. I just had one problem with Bluetooth connectivity on Windows 10. For some reason, the Bluetooth doesn't show up in my settings. Sorry, it shows up but there is no option for me to turn it off and on. I have a wireless controller but I can't connect it.

Also after I open settings and click on Bluetooth it says can't connect, turn on Bluetooth.
So I tried using Cortana and I said, "Turn on Bluetooth". Cortana said, "Turning on Bluetooth". Usually, when you go into settings and click on Bluetooth it automatically shows the oval icon for turning Bluetooth on and off. Mines doesn't show that. Sorry if I wrote too much.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A6-5350M APU with Radeon(TM) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
Processor Count: 2
RAM: 3270 Mb
Graphics Card: AMD Radeon HD 8450G, 768 Mb
Hard Drives: C: 570 GB (58 GB Free); D: 23 GB (2 GB Free);
Motherboard: Hewlett-Packard, 1984
Antivirus: Windows Defender, Enabled, and Updated

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I was useing my bluetooth settings to pair devices and use while gaming but after a shortwhile after i stoped playing my game i went into or tryed to go into my bluetooth settings in pc settings on windows 8.1 to configure my headset but the bluetooth option has vanished and i cant use anything todo with bluetooth anymore.....

Hope that made sence....

Anyone know what i have to do to fix this ? Doing the MSI way does not work.

thank in advance.

PS: Ill provide any required information to aid in this problem.

A:Windows 8.1 PC Settings - Bluetooth option Disappeared!

Try running the sfc /scannow command in an elevated command prompt to repair damaged system files, and try to open PC settings again to see if it solved.

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Hello all,

I have been using the toshiba bluetooth stack with my bluetooth dongle. I stopped using it about 6 months ago and recently noticed it wasn't working. I uninstalled the drivers and now the bluetooth dongle doesnt show up in device manager when plugged in, not even with an exclamation mark.

I have tried it in another PC and as soon as its inserted, windows installs the Microsoft drivers and it functions.

I think there must be some residual drivers installed and blocking its function. How do I remove these and start again?



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i can't find bluetooh in settings or in notifications..and my airplane mode indicator is always red even when its off

A:bluetooth is not showing in windows 10

Hi, Please try the following driver for Bluetooth        http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72010.exe Regards.

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I have re-downloaded the windows 10 64 bit opererating system but I do not see the blue tooth app in settings.  Can you please help me because I had just purchased a bluetooth mouse.  I have also tried the bluetooth mouse on my sister's dell computer in which she has the bluetooth icon showing on the windows 10 operating system.  So, I can conlude that is not new bluetooth mouse. Respectfully,

A:Bluetooth app not showing in windows 10

Hi @MyraK2015,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP 15 TouchSmart Notebook and issues with connecting a Bluetooth Mouse. Here is a link that shows you how to check that Bluetooth discovery settings are turned on and file sharing is also turned on.I would be happy to assist if needed as there are many models of HP 15 TouchSmart Notebooks, I would need the model number.How Do I Find My Model Number or Product Number?Please let me know how this goes.You can say thanks by clicking the Thumbs Up below!.Thanks.

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blue tooth not displayed therefore cannot switch on/off?

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I lost send to bluetooth option on context menu. bluetooth is working fine from system tray icon, I need to add bluetooth to send to context menu containing paired devices. Please help.


A:adding bluetooth to send to on context menu option

Hello Sara

You will need to put a shortcut for bluetooth in the "SendTo" folder.

The SendTo folder is hidden by default. If it is not visible,
Windows Explorer/Tools menu, click Folder Options.
On the View tab, click Show hidden files and folders.

1.Double-click the Documents and Settings folder.

2.Double-click the folder of a specific user.
eg. C:\Documents and Settings\'User Name'\Sendto

3.Double-click the SendTo folder.

4.On the File Menu, point to New, and then click Shortcut.

5.Follow the instructions on your screen.


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I'm not sure this is the right place to post this but I'm just going to guess that it is.

I recently upgraded my desktop from 7 to 10. I used to connect my laptop (already using 10) to my desktop via Bluetooth and it allowed me to select the desktop pc's speakers as audio output, effectively mixing both computers' audio through my headphones attached to the desktop. This is no longer something my computers seem to do; literally all that has changed is that I upgraded the desktop OS and I would have assumed this is something windows10 can do but the Bluetooth menu is almost comically unhelpful.
It used to be relatively easy to do this in 7 but I am at a loss as to how to do this in 10. Is this functionality somehow not a part of Win10?

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At first when i was using Windows 8.1 bluetooth option is present and I connected it too. Recently i have searched for bluetooth and option is not showing. I tried to install all the drivers but of no use. Bluetooth option is not available. Now after that i installed windows 10 but even then bluetooth option is not there. What to do? Any one please help.

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I don't know if is a problem with Win 10 or Lenovo. I have a lenovo M30-70 Laptop. Bluetooth-Qualcomm.Atheros QCA61x4 Bluetooth 4.1. I try to open a topic on microsoft.it but some people write that is a Lenovo problem, but I have the lenovo update ok. The problem error is "Il dispositivo USB\VID_0CF3&PID_3004\6&361793d2&0&7 richiede un'ulteriore installazione."the device requires an additional installation". This problem broke my wifi internet connection and I must use and internet cable with my home internet connection (adsl). with other wifi (ex. university, friends,) no problem.In the italian topic I describe all steps. Sorry the topic is write in italianhttps://answers.microsoft.com/it-it/windows/forum/windows_10-hardware/problema-driver-connessione-wi...

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I've done everything but stand on my head and I cannot get the P50 and the Sony to see each other to pair. I use the headset everday at the gym with an iPod Nano with no problem. With the P50 I've tried "add a bluetooth device' and 'show bluetooth devices'. In neither instance does the Sony appear. Suggestion? Mark

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Does anyone knows whether the Acer Aspire 5253-BZ661 laptop has a built-in bluetooth device in it? Reading from articles on the internet, I don't see any information regarding this laptop's particular model having a built-in bluetooth device in it but has a bluetooth driver and suite ready for the download at the acer main site.

A:Bluetooth driver for Acer Aspire 5253-BZ661 but no bluetooth hardware?

May be a option on some models.

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Hello Every once in a while, my Microsoft bluetooth mouse stops working. Then I check the bluetooth device in the Windows device manager and it is no longer there, as if my laptop didn't have bluetooth at all. The only work-arround is to reboot. Then it works for a while, can be days or sometimes maybe even weeks before it stops working again. I found this article https://support.lenovo.com/ca/en/solutions/ht506394 which seems to describe my problem. Unfortunately, the proposed solution doesn't work as my driver is already up to date ( Any idea?

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installed intel ac-3160 dual band + blue tooth in a Sony notebook system wont allow blue tooth to start.
also there is no interface available to connect any hardware to it, i know it has something to do with some Vaio software on the system.
it allows me to use dual band mode and it shows that blue tooth is present but disables it claiming interference with 2.4 GHz band. 
now i have had blue tooth dongles installed working while using 2.4 GHz band before with no issues, so i don't get the issue now.
any input would be appreciated. 
thankx Karl K

A:installed intel ac3160 dual band + bluetooth system wont allow bluetooth to star

Have you install latest driver for the intel ac-3160 device?

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I have installed realtek and intel bluetooth drivers and its still not showing in device manager. I have also started the bluetooth in services settings but its still not showing. Even after several updates, I haven't seen bluetooth anywhere.

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Hi all,

I wasn't sure exactly where to post this so I hope this is ok here.

I recently bought a bluetooth headset, it pairs fine with my iphone. I tried to pair it to my Windows 10 PC and it never shows up. There's no errors, nothing, just no device ever shows up. I have updated the realtek bluetooth driver, I've restarted both devices, I've made sure the PC is discoverable. Nadda. Is there something simple I'm missing? I feel like I'm going a little insane.

Thanks in advance.

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Hello, I have been needing Bluetooth for my laptop for a while now, since I got it a few months back.  It is just now that I find out that where the "Bluetooth" option should be:This is from the HP article on how to use Bluetooth. My laptop doesn't show the Bluetooth tab:Is there a way I can fix this? Or is it just something I can't do? Thank you.

A:HP Notebook Bluetooth not showing up in Settings

@Joseayac >>> Is there a way I can fix this? Or is it just something I can't do? Sorry, no, because it does not have Bluetooth to fix     http://support.hp.com/au-en/document/c05301028 If you wish, please try an external dongle called USB - Bluetooth adapter/dongle. Regards.

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All the devices in the Bluetooth settings are shown as "Unknown". Only a rare few show the item ID. I have the latest Bluetooth driver and HP support tried to log in and troubleshoot, but all they did was rerun updates to the BIOS and Bluetooth driver (which are already up to date). Basically they are hopeless. Anythign else I can do other than turn in to HP for fixing? 

A:Bluetooth devices all showing "Unknown"

Hi, Please simply remove them. Could be a phone or some other things with Bluetooth around and machine is trying to discover them. Regards.

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I have a MSI GT70 2OD, I have not really ever used bluetooth, so im not sure how long I have had the problem.
Running Windows 8.1 and everything updated. My computer does not seem to realize that it has bluetooth. The computer has the Killer Bigfoot Doubleshot Lan/Wlan/Btooth card. When I look in device manager there is no bluetooth, and i guess therefor no option in windows to toggle on/off bluetooth.

In the details tab of task manager there is a btvstack running and if I go to my bluetooth folder location I can run bttray.exe and have that running in details tab, however the tray icon does not appear.

I have looked quite a bit to find that it seems to be quite a common problem and not specific to MSI however cannot find a clear solution.

Any help with this would be much appreciated.

Thanks in Advance.

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just upgraded to win 10, everything seems to be fine except the bluetooth. 

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I thought I would post this over here as well (also in a continued thread in the hardware section) since, within the control panel, bluetooth is also supposed to show up under the networking section.
My problem (and some others, as the other thread shows) is that within the control panel, there are no options for bluetooth, anywhere. Searching for bluetooth, using the quick search, gives me only a link to the networking section, and once that is clicked, there is no more mention of bluetooth, anywhere (other then in the help files).
The bluetooth device was succesfuly installed (as reported by the driver installing within vista), and it shows up as a bluetooth device in the device manager, with the correct name, and no issues reported.
However, there is still no options to use this device, anywhere.
Any information would be greatly appriciated.
Also: The built in help for vista bluetooth hardware is mostly useless, as almost all of it refers to different options within the bluetooth menu in the control panel.

A:Bluetooth not showing in Control Panel, anywhere...

Try to remove the Bluetooth stick, restart computer, install it again and see what would happen.
Good luck

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I know that bluetooth is there because it shows up in the Services list and I am using a wireless mouse and a wireless keyboard. However,  Bluetooth does not show up in the Device Manager List. Yesterday I tried to install a FitBit and it told me that I don't have Bluetooth, so I was unable to install it. I know I have Bluetooth but I can't see where I can either update the driver or fix it some other way. Any advice would be greatly appreciated. Thanks.

A:bluetooth not showing up in device manager

Hi: Didn't you have to plug in a little USB thing for the wireless and keyboard to work? They don't normally run off the PC's bluetooth radio. The USB dongle is the wireless device that works with those. All PC's with Windows have Bluetooth services, whether or not the PC actually has bluetooth hardware. If you don't see a bluetooth radios icon in the device manager listing, then your PC does not have built in bluetooth networking. The easiest thing to do would be to puchase an external usb bluetooth adapter. I use this one on my HP business desktop PC and it works for what I use it for. https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4 Since your PC is a Configured to Order (CTO) model, there are no specs that indicate whether your specific build has it or not. It could have come with built in bluetooth networking on some models. http://support.hp.com/us-en/product/HP-Pavilion-Elite-HPE-100-Desktop-PC-series/4079700/model/412462... The only other suggestion I can offer would be to enter the product number of your PC in the part surfer website at the link below, and see what parts came with your PC.  Sometimes the part surfer will give exact info, and sometimes it will list all possible options. The product number of your PC can be found on the same sticker as the serial number. http://partsurfer.hp.com/search.aspx

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Hey guys,

So i spent the entire day trying to figure out why my Bluetooth installed fine but after one restart it disappeared and it wouldn't come back. I finally figured it out that the FN+F2 (wireless/bluetooth switches) is what enables/disabled it HAHAHAHAHA.

default (after startup): WiFi on / BT off
first time: WiFi on / BT ON yay~!
second time: WiFi off / BT on
third time: WiFi off / BT off

and repeat.

I hope this helps people with their bluetooth issues =)

Windows 8 was able to install all my Function Keys so I'm going to assume this will be the case for others. Good luck

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