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Battery Won't Charge | Works Plugged In with Battery Remove...

Q: Battery Won't Charge | Works Plugged In with Battery Remove...

My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed. Does anyone have any recommendations for a fix? Thank you!

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RELEVANCY SCORE 200
Preferred Solution: Battery Won't Charge | Works Plugged In with Battery Remove...

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RELEVANCY SCORE 117.6

The title says it all. Is it time for a new battery? It shuts down if I have it unplugged for a few minutes or so.

A:Yoga 710- Battery won't charge past 53% and only works if plugged in

Do you have conservation mode turn on in Lenovo Vantage?  If yes it keeps the charge between 50-55% so until it falls below 50% it wont charge.

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RELEVANCY SCORE 111.6

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 98.4

I have a Inspiron 17R SE-7720.  The battery is no longer charging, even when it is plugged in with the AC adapter that came with the laptop.  The blue light on the plug is on when the adapter is plugged in.  Unfortunately the battery is now completely dead, so I am no longer able to turn the laptop on.  Before the battery died, I checked the BIOS and noted that it was not registering the AC adapter.  Not sure where to go next with this issue.  Any help is greatly appreciated, thanks.

A:Battery does not charge when plugged in

Hi,
Thank you for writing to us!
We would suspect a hardware failure .Kindly check if you are able to run diagnostics on the system .
Kindly also private message the service tag of the system along with the email address.
Thanks
Robin

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RELEVANCY SCORE 98.4

Hi, I have an aspire E1 570 laptop, which stands unused for some time in the warehouse of my company. The battery does not charge when plugged in. If anybody faced similar problem, please help.

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RELEVANCY SCORE 98.4

I have two Lenovo Y40-70 computers that I purchased within a couple weeks of each other.  They came with Windows 8.1 but I upgraded to Windows 10. A few months ago, I noticed that my computer battery meter was reading 100% for an hour.  I continued to work unplugged until the battery died while still reading 100%.  I recharged and the battery again read 100% for more than a couple hours, then died.  So the battery lifetime is as good as always, but the reading is not right.  When I reboot, it still reads 100%. Strangely, the second system, whcih I had not used for a while, was OK, but a few days later, it started doing the same thing (though it was reading 87%, the charge when the computer last worked right.  I suscpect that this happened after a critical update, which the second system went through later. Recently, I downloaded from the Lenovo website the newer power management software on both computers, and it did not help. Then I noticed the Battery recall so downloaded the "Lenovo Battery Utility 2015" to see if my system was afffected by the problem.  When I run the utility, I get the mssage "No Battery Detect."  So it would appear that there may be an issue with the software detecting the batter. Since I can't know the state of the battery (it appears to not want to recharge until it's empty, I gues because it thinks it's 100% charged), I cannot count on this computer when it's not plugged in. Now I ... Read more

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RELEVANCY SCORE 97.6

I wasn't using the laptop battery for a very long time like say 3 months. When I inserted the battery into the laptop and plugged in the charger, it wasn't charging and it has been so for the last 1 year.

A:My laptop battery does not charge when plugged.

Hi,Try performinh a HP diagnostics on the battery and see if it needs to be replaced or calibrated. Here is link to support page to show you how to do this.https://support.hp.com/rs-en/document/c04700771 Let me know,David 

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RELEVANCY SCORE 97.6

Well, in the past when my battery is below 90%. It will start to charge untill 100% when plugged in.

Now i notice that it can only charge to 90% then stop. What is wrong?

A:Notabook battery won't charge to 100% when plugged in..

Maybe your battery can't hold a full charge.

Can you see the battery tray icon?

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RELEVANCY SCORE 97.6

The laptop is plugged in, and the computer says "plugged in, not charging".  What do I need to do?

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RELEVANCY SCORE 97.6

Hi,my laptop battery will not charge when plugged in, it stays on 0%, ive purchased another battery from HP, but that hasnt solved the problem, Have tried to uninstall the Microsoft ACIP driver but didnt help, HP battery check comes up with UNKOWN , (93) the hp bios battery check shows unknown aswell, so stuck on this please help

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RELEVANCY SCORE 97.6

I have an NV7802, original battery. Windows 10. Last night I noticed that the battery was not charging whike plugged in. I removed the battery, plugged the adapter in no power. Purchased an adapter this morning, battery charges for about 10 seconds. Battery is now dead and laptop will boot up when plugged in with the battery installed, lets me logon and then shuts off with no lights on the front panel. I think this a windows problem and I have notified them also.

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RELEVANCY SCORE 97.6

I recently purchased the dell Inspiron 15z and was wondering if there was a way to disable the battery from charging when im plugged in because I do not want to wear out the battery and would like to stay plugged in and not use the battery. I would just remove the battery normally but because this is an ultrabook I am not sure how to get to the battery, the battery doesn't seem to be on the outside.

A:Disabling Battery Charge While Plugged in

Hi,
Welcome to the community
When did the problem start? Please check this thread for resolutions
en.community.dell.com/.../20174031.aspx
Let me know if further help is needed.
Regards,

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RELEVANCY SCORE 97.6

I have an NV7802, original battery. Windows 10. Last night I noticed that the battery was not charging whike plugged in. I removed the battery, plugged the adapter in no power. Purchased an adapter this morning, battery charges for about 10 seconds. Battery is now dead and laptop will boot up when plugged in with the battery installed, lets me logon and then shuts off with no lights on the front panel. I think this a windows problem and I have notified them also.











Solved!
Go to Solution.

A:No power, battery does not charge when plugged in.

You're welcome.

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RELEVANCY SCORE 97.2

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 96.4

Hi,I am using HP 430 Notebook PC with Windows 8.1. I am having problem for 3 days. The problem is at reaching 93% of batery charge, the battery indicatior in OS says "Plugged in, Not Carging" and with that "LED indicatior blinks" from orange to white with few seconds interval of time. Few seconds it stays white and after that it becomes orange in a cycleAnd the OS showing "Plugged in, Carging" after that "Plugged in, Not Carging" without removing charger chord.Also this happens repeatedly. 1. I have run Hp Support assistant Battery check, and result is "Promary Battery: OK"2. Have drained static charge, removing battery. But same result.3. Have tried with charging with another charger. No improvement. Did not found Battery test in BIOS diagnostic. Battery is 2 year old. Mosty use plugging charger chord. But use to drain battery twice in a month to keep battery healty. Pls give some suggestions for this trouble.

A:Laptop Battery at 93% "Plugged in, Not Charging" and charge ...

Hi,That usually means battery had insufficient charge. You've to replace battery with a new HP genuine battery.http://support.hp.com/in-en/document/c01732674#AbT12 years is good enough life.What are the cell voltages of each cell, cycle count after doing battery tests?Are you able to plug in AC adapter alone with battery removed, use laptop in usual manner?RegardsVisruth

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RELEVANCY SCORE 96.4

I have an IdeaPad 500.  The A/C charger is "plugged in" and the icon says it is "charging" but there is no charge to the battery, which is now at 53% (it was 55% yesterday).   I have gone to the forum and done what they suggest (e.g. turned off the Conservation Mode).  Unlike most questions on the forum, my system says "charging" rather than "not charging".  And because it is an IdeaPad, I cannot remove the battery (at least not without opening up the case).  I am a bit worried this is a hardware/battery failure -- but I hope this forum might give me a software fix
 
Thanks in advance
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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RELEVANCY SCORE 96.4

I have a ZBook but the battery is showing not charging when I have it plugged in.  

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RELEVANCY SCORE 96.4

Hi,

I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.

Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.

So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.

What do I do? How can this be fixed? What's going on?

Appreciate any help. Thank you very much.
 

A:Lenovo Z50-70 battery plugged in not charging, won't charge

AnonPerson said:


I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Click to expand...

check the warranty is still active, as thats one route you could take with a relatively new laptop.

also, try uninstalling the energy management and restart the system and check for the issue. also try uninstalling the Microsoft ACPI from the device manager and restart the system and check for the issue. for more info on this action see this thread in the link:
https://forums.lenovo.com/t5/Lenovo...t-charge-shows-100-but-dies-when/td-p/2086399

also, power management link:
http://support.lenovo.com/gb/en/pro...ops/ideapad-y410p-notebook/downloads/DS037135
 

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RELEVANCY SCORE 96.4

Batteryr was not holding a charge and wasnt charging with it connected now it wont turn on.

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RELEVANCY SCORE 96.4

My z510 shows that plugged in, not charging.I tried to reinstall energy manger and to update the battery firmware.Also tried to uninstall Microsoft APCI but with battery, for some reason my notebook doesn't boot without battery.The only way it can charge is when I change to conservation mode and then back. But also works for some time and then stops charging. Thanks

A:Z510 battery will not charge - plugged in not char...

  what do i do to fix the problem         battery pluged in not charging

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RELEVANCY SCORE 96.4

In the last few days I will have my laptop on with it plugged into the AC Adapter which is going straight to a wall outlet, after a couple of hours, my laptop turns off.  On closer inspection, I realsie that the battery is not charging.  I have to shut down my laptop and let if charge for a few hours, and then work on it.  But it won't charge while I am working with it plugged into the outlet.  I have read up about Windows 10 being a possibility of be the cause, so I do a battery uninstall, and rebooted the laptop, but that doesn't seem to have changed anything.  What I am missing here? Thanks in Advance

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RELEVANCY SCORE 96.4

My laptop won't charge my battery have uninstalled complaint control method battery from device manager and restarted the PC it won't charge still

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RELEVANCY SCORE 96.4

In the last few days I will have my laptop on with it plugged into the AC Adapter which is going straight to a wall outlet, after a couple of hours, my laptop turns off.  On closer inspection, I realsie that the battery is not charging.  I have to shut down my laptop and let if charge for a few hours, and then work on it.  But it won't charge while I am working with it plugged into the outlet.  I have read up about Windows 10 being a possibility of be the cause, so I do a battery uninstall, and rebooted the laptop, but that doesn't seem to have changed anything.  What I am missing here? Thanks in Advance

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RELEVANCY SCORE 95.2

Hi!I got a battery problem: my Lenovo G51-35 is plugged in, but it doesn´t charge my battery and the battery goes down everyday by 1%. Now it´s 5%!What I gotta do?

A:Lenovo G51-35 plugged in, doesn´t charge and battery % decreases

Hi Kevinottokoit,
 
Welcome to the Community Forums.
 
The hardware manual provides the steps for check operational charging that you can perform her in page 21-22.
 
Taking note of the same battery indicator (I am expecting that is is blinking amber for less 20% charge), keep the computer powered off and connect the ac charger for 2-3 hours without turning it on. We are expecting the battery indicator to go from amber to white to know if the battery does charge.
 
Other wise you may want to check a known good battery to test the machine or use the same battery on another compatible model to verify if the battery really needs to be replaced.
 
I hope this helps answer your query.
Update us how things go.
 
Regards

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RELEVANCY SCORE 95.2

Hello, I have a Lenovo u330p machine that was bought in Sept 2013, upgraded to Windows 10 in 2015. Recently, the device stopped charging (as of now: 96%, plugged in, not charging). I checked the Lenovo Energy Manager, the Conservation mode is disabled. I checked the Power Options on my Control Panel and it is on Daily Mode. What is the problem that is causing my battery to not charge? What can I do? Please help, thanks! 


























lenovo.jpg ?113 KB

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RELEVANCY SCORE 95.2

I received my new P72 a few days ago. It would not power up on just the battery so I plugged in the power supply that came with it (230 Watt) and it started right up. The battery gauge in the taskbar showed "0% available (plugged in, charging)".  It was like that for the next day and a half while I continued setting it up with everything from the old P70. The P72 was attached to AC for over 24 hours by that time.I eventually got to Lenovo Vantage and followed some leads in the forum about resetting the battery status to more accurately reflect the status.  I initiated the 'Battery Gauge Reset' from Lenovo Vantage and this screenshot (I manually added the text from the taskbar icon in the black rectangle to the screenshot...)  didn't change for four hours. I hit the red 'Stop' button and continued scanning the forum.I disconnected the battery and reconnected it with no change to the "0% available (plugged in, charging)" for a few hours. I thought that the connection 'seated' a little better but I'm not sure. I unchecked the "Airplane Power Mode" selections in Lenovo Vantage (hint from the forum). No change.  Then I disabled the "Battery Charge Threshold" setting. No change.  I added a second 'power plan' (High performance) to the 'Balanced' plan and selected the new one (can only run on AC anyway). No Change.I had already applied all Windows (Windows Pro 1809) and Lenovo updates.  Lenovo Vantage had found and installed these updates:I could not fi... Read more

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RELEVANCY SCORE 95.2

I purchased a used Toshiba Satellite L305-D, it did not come with a power adapter. I purchased a new power adapter but soon learned the battery wasn't very good so I purchased a new battery. I shut the laptop down, put in the new battery and let it charge overnight. In the morning, it showed 100% charged. In an effort to "condition" the battery, I let it run on battery power until it shut down, then plugged it in to recharge. It first charged to 40% when I noticed it was not charging any longer. I unplugged it, plugged it back in and it started recharging again. It stopped again at 62%. I can't get it keep charging to 100%.

The system shows that it's plugged in, but not charging. When I unplug and replug back in the battery charge light will come on for a short time, then go out. Any suggestions?
 

A:Solved: Battery doesn't charge very long when plugged in

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RELEVANCY SCORE 95.2

Ive done a clean install and in the midst of putting back on my programs, im getting the error battery plugged in , not charging, i uni stalled the Microsoft ACPI Compliant Control Method Battery in device manager, scanned for changes and its back again, still same error, any ideas pls, genuine dell charger and new battery which was charging yesterday, battery meter doesnt flag up any issues, any ideas pls ? thanks

A:Battery not chargin windows 7 64 bit error plugged in no charge

Hi Linda ... What percentage is the Battery at .. Also does it show up in the BIOS .. You are never out of trouble girl

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RELEVANCY SCORE 95.2

Work laptop received October 2015 running Windows 7 Enterprise and the battery won't charge past 45%, even while plugged in.
I've tried the compressed air thing - no good
I've switched out power cords - no good
Switched between Balanced and Power Saver - no change
I'm running out of options, has anyone else experienced this?

A:Latitude E7450 battery won't charge past 45%, even while plugged in

Hi HKRIVERA,
Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest available version from our Dell Support Site.
Also, check in BIOS <F2> what is the status of battery / adapter listed.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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RELEVANCY SCORE 95.2

I have a Lenovo G50-45 laptop (AMD) which is around three years old. I used it yesterday evening and shut it down. Today when I turned it on the following happened:The battery was not charging.I tried charging with another Lenovo charger of the same spec but the battery was still not charging.The battery ran out of charge and the system shut downI pulled out the battery and tried all the useless charge-flushing things but nothing worked, as always.The system powers on and works as usual with the battery pulled out and connected to AC mains.The system does not work with the battery put in and connected to AC mains or not.When I press the power button With the battery in, the LED blinks orange three times.Could anyone throw some light on what the issue might be? Should I replace the battery?Thanksvinod

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RELEVANCY SCORE 93.2

Hello. First of all, thank you for taking the time to view my post and potentially help me out. So the problem is that my laptop will not start. I was using my laptop here one day and it was working fine, but it was unable to charge for some reason and ended up shutting down so I went to bed. The next morning I tried turning it on, but it was dead. I have tried a different charger as my sister also has a lenovo laptop, but this did not work either. I would think if the battery was the problem, the laptop should still be working with the charger in? I have tried calling support line several times with no answer, the warranty has gone out and I forgot where i bought the laptop sadly. Really frustrated over here, and any help is highly appreciated!

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RELEVANCY SCORE 93.2

This laptop refuses to chrage even though it says "plugged in charging". It only allows to regonize certain plugs to use. already had a problem with the screen and how to get a new motherboard. Still under warranty but please help!!

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RELEVANCY SCORE 92.4

Hi

My laptop is about 12 months old. Ive had a few charging issues in the past where I was on a/c but it would not recharge the battery. This normally resolved itself by running the battery flat and then recharging (sometimes the battery wouldn't even need to run fat before it would start recharging again).

However as off today, the laptop will only work when connected to a/c power.. The moment I pull he plug the laptop turns off immediately. The battery says it has 43% but is unable to charge. It will not turn on unless connected to a/c power.

I have rebooted, installed all windows updates, removed ACPI control method battery and rebooted and all to no avail. I cant update the bios as the device doesn't have a cd player and nor can I remove the battery from the device.

In the drives I only have MS AC adapter and MS ACPI (I believe there is meant to be a third device driver -the battery- but I ant see it there).

Can anyone help?

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RELEVANCY SCORE 92.4

I have threshold set to 95 and now computer is plugged in. I set power option to work in high performance when plugged id and power saver when in battery mode in the power option.my question is when the computer is plugged in but not charging is it then in power saver or high performance mode? thank you

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RELEVANCY SCORE 92

Hello,I have big problem with my Lenovo Y50-70. Yesterday I changed thermall paste and after this temperatures went correctrly down but... I realized that when my laptop is plugged the WIFI connection is very bad. It sees avaible networks but I can't connect or the connection is slow or it is connected and show yellow exclamation mark with "unidentified network". When I unplug it and it works on battery the internet connection is a lot better, it is stable and I can normally use it like before. I saw that when I come closer to the router with plugged laptop it works better but still it isn't best performance. When I unplug - exact in the same second internet start to go faster and when I plug - exact in the same second internet goes slowly. The performance in games is still better when plugged, only WIFI works badly. In power options there is high performance mode in both and the network card is in high performance mode too. First time in my life I see something like this. Please help me.

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RELEVANCY SCORE 90.8

hello,i recently bought hp pavillion au084tx which i use mostly for gaming purpose.I am experiencing lagging when i run the game on battery(when i am not plugged in to power) but it works perfectly fine when i am plugged in.I basically play medium graphic range games which i think run perfect with my laptop specifaction. The gpu clock speed falls drastically when using on battery.Is this a battery issue or is there a solution for this

A:Games lag on battery but works fine when plugged in

hardik99 Hello;Allow me to welcome you to the HP forums! No, this is not a battery issue. Laptops are designed to lower performance when running on battery in order to conserve power. If you go into the Start Menu and enter "Power Options" you will be able to change the Power Plan your laptop uses. Here's a thread that discusses the different plans: http://www.howtogeek.com/240840/should-you-use-the-balanced-power-saver-or-high-performance-power-pl...Good Luck

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RELEVANCY SCORE 89.6

 Your battery is able to charge normally. However it is reaching the end of its usable life.... how to remove this message? Uninstall DCP is not solution. Why confuse customer with such message letting him think that me, as reseller have sold him BAD LAPTOP with BAD battery????

A:remove message - Your battery is able to charge normally...

Dell included administrative templates with the Feature Enhancement Pack which deals with all these massages. To utilize them do the folowing:
1. Copy all *.admx files in C:\Program Files\Dell\Feature Enhancement Pack\policydefinitions to C:\Windows\PolicyDefinitions;
2. Copy all *.adml files in C:\Program Files\Dell\Feature Enhancement Pack\policydefinitions\en_US to C:\Windows\PolicyDefinitions\en-US;
3. Run Group Policy Editor - Click Start button and in the Search box type gpedit.msc and click the result;
4. Browse to Computer Configuration -> Administrative Templates -> System -> Dell -> Feature Enhancement Pack -> System Events and double click Battery in the right pane;
5. Select Enable radio button and checkmark Battery helth degraded for this particular massage;
6. You can get rid of any other massages there as well;
7. Click OK;
Done.

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RELEVANCY SCORE 88.8

I installed a replacement batterPart: L13M4P02For the Lenov y50-70.When the power button is pressed the two LED's on the bottom are solid white with no blinking.I've disconnected the battery and plug in the power and the laptop can power up correctly. I'm not quite sure what is the matter with my laptop? I would apreciate any advice!Many thanks













Solved!

Go to Solution.

A:Lenovo y50 70 Battery Replacement problem, however laptop works when plugged in!

This resources has explanations for the various LED lightings.https://www.ifixit.com/Document/2520/.pdfPage 28It was correctly wired just needed a dash of WD-40 cleaning fluid specifically for electronics to clear a bit of dust. I left it charges for a few more minutes.It powered up correctly. All good

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RELEVANCY SCORE 88.4

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

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RELEVANCY SCORE 88.4

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 88

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

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RELEVANCY SCORE 88

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 88

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

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RELEVANCY SCORE 88

I have had my y580 since September of 2012 and for the first time I performed a full battery gauge reset yesterday because I was noticing performance loss (as expected over long use of battery). Once my laptop fully discharged, at first it would not turn back on for about 5-10minutes before I pulled the battery and put it back in. From there, turned on the laptop, the battery charged to the maximum capcity and after that, the battery would no longer charge.Currently, I just have my charger plugged in without a battery. Did anyone else have similar problems? Help!

A:Battery will not charge after performing BATTERY GAUGE RESET y580

Hi Jhuang,
 
Welcome to Lenovo Community Forums
 
I?m sorry to hear that the battery is not getting charged after performing Battery Gauge reset in your Y580 Laptop, please change the mode from ?Optimized Battery Health? to ?Maximum Battery Life? in the LEM (Lenovo Energy Management) installed in the computer when the Battery is inserted and let me know if the issue persists.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






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RELEVANCY SCORE 88

I am dual booting Windows 10 and Linux (Ubuntu 17.10). I was on Windows 10 when I was updating my battery firmware using the Lenovo Battery Firmware Update Tool. It prompted me to update my battery and I confirmed and clicked next. Immediately, my screen turned black. I waited 10 minutes and then did a force shutdown on the computer by holding the power button. Now my battery won't charge. It is an official 55+ Lenovo battery and last week Ubuntu's acpi said that the battery was at 67% capacity and could run on battery for an hour and a half at full charge. Now all of a sudden, after the failed firmware update, my battery will not charge: whether the laptop is on in Windows 10, on in Ubuntu, or while the computer is turned off and plugged. When I do connect the AC cord the battery indicator blinks with a steady green, to a stready orange, to a rapid orange, and then off within a span of ~10 seconds. I have tried deleting the battery drivers on Windows and restarting and it does not work. I have also tried to update the battery firmware again using the Lenovo Update Firmware Tool but it repeatedly gives me the same error "The tool was unable to update the battery firmware due to an internal error." I have also updated to the latest BIOS to no avail.

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RELEVANCY SCORE 88

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

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