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Lenovo Flex 5 1470 unexpected shutdown on battery or while plugged in

Q: Lenovo Flex 5 1470 unexpected shutdown on battery or while plugged in

Have had a Flex 5 1470 for 2 weeks and today for several hours I ran into this issue where whether it was connected to power or working on battery power I could use the laptop only for around 3-4 minutes before it woud unexpectatly shut off (literally an immediate BLACK screen). I could then power it back on and continue to work for another 3-4 minutes before this would happen again. I downloaded a CPU thermometer and heating was not the issue (was operating well below the operating temperature for the i7). Any ideas of what was going on? What might have caused this issue and more importantly how to resolve this issue? Your feedback is appreciated!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Flex 5 1470 unexpected shutdown on battery or while plugged in

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RELEVANCY SCORE 93.6

I have a Lenovo Flex 3 1480 with Intel I7.  I was getting a message that says "plugged in charging" but the battery charge was staying at 60% and not increasing. Lenovo techs said the battery must be bad so I ordered and installed a new, Lenovo brand battery.  I get the same condition... placing the cursor over the battery symbol gives a status message of "40% available, plugged in, charging" but the battery charge never increases, even after shutting off the computer down and leaving it plugged in overnight. The laptop was a year old and therefore out of warranty last November, 2016. HELP!

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RELEVANCY SCORE 88

Does anyone have a Lenovo - Flex 4 1470? (Win10/64bit) I bought mine in July 2016 and yesterday when I signed on I got a pop-up from Lenovo telling me about a "critical" Lenovo update. I am pretty sure if was referring to BIOS update = v.0vcn.22ww / 120 MB.
I clicked for it to install and then another pop-up saying something about it (possibly) changing binaries, etc. I didn't know what that was all about and so I cancelled the downlod.
Today I phoned Lenovo and spoke to a woman who said "they" didn't recommend downloading/installing updates to BIOS unless I was having problem with this laptop.
As I asked, does anyone else have a Lenovo Flex 4.1470? If so, did you get this critical update notice and if you did, did you install it?
I am 81 years old and know nothing about these things and wonder if I should just forget about downloading the BIOS update? Or whether it MUST be downloaded for this Lenovo to operate properly.
Thanks for any help.
 

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RELEVANCY SCORE 88

I am thinking about purchasing the following and wonder if someone would tell me what they think about it or if they already own one and how they like it:

Lenovo - Flex 4 1470 2-in-1 14" Touch-Screen Laptop - Intel Pentium - 4GB Memory - 500GB Hard Drive Weighs 3.86 lbs. and measures 0.8" thin

http://www.bestbuy.com/site/lenovo-...D=1&siteID=je6NUbpObpQ-X_jbAmd8IenR6wnXAaenjQ
 

A:Lenovo - Flex 4 1470

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RELEVANCY SCORE 88

Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

A:Lenovo - Flex 4 1470 2-in-1 14"

Hi there, Alicez           -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You can try setting the credentials for this device in the Windows Credential Manager: http://windows.microsoft.com/en-us/windows7/what-is-credential-manager You can locate the Credentials Manager by clicking the Windows start button and typing in "Credentials".
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 88

I've seen a few times where I have not used my Lenovo for a several minutes it will go into "sleep mode" and I have to hit the power button to open it again. But it is asking me to sign in. I have to turn it off by holding the power button and then turn it back on. And then it will start showing my normal desktop. How can I stop that "sign in" from showing? I never created a password and didn't think I need to do that.
Can anyone help?

In Sign In Options it has "Password.... Your account doesn't have a password. You must add a password before you can use the other sign-in options."
Whatever that means???? I never created a password and don't understand why it is asking me to "Sign In" when I turn in on from the Sleep mode.

(Win10/64 bit)
 

A:Lenovo Flex 4 1470

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RELEVANCY SCORE 88

Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

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RELEVANCY SCORE 86.8

Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

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RELEVANCY SCORE 86.8

Wondering if flex 4-1470 touch glass is compatible  with Lenovo flex 5-1470 touch glass 80XA0000US 14" ?...there are plenty of available parts on ebay.  I recently damaged my screen the lcd backlit is working, there is a crack that goes across the screen and unfortunely, the touch operation is not working.  I was looking to replace my 10 point touch glass and have not found any reputable site that have availablity. I have tried ebay,screenreplacement, and many other sites including ali express. The system turns on fine and i work on the laptop normally however the crack starting from the left most bezel and toward the middle is quite annoying. specs:Lenovo FLEX 5 80XA0000US 14" Laptop Computer (7th Gen Intel i5, 256GB SSD, 8GB DDR4, Win 10, Integrated Intel HD Graphics 620) Product Details  STYLISH 2-IN-1 ENTERTAINMENT POWERHOUSE  Gorgeous video. Enhanced, immersive audio. Optimized video chat features. It?s all here in the Flex 5, a stylish 14" 2-in-1 laptop with a powerful processor and long-lasting battery life. Boost your experience even more, with cutting-edge features like a fingerprint reader for ironclad security.7th Generation Intel® Core? i5-7200U Processor14" FHD (1920 x 1080) IPS TouchscreenWindows 10 Signature ImageIntegrated Intel HD Graphics 6208GB DDR4 2133 MHz of Memory (Upgradeable to 16GB)256GB PCIe SSDHarman® Speakers with Dolby® Home Theater®2 cell 52.5WHr Polymer; up to 7 Hours for FHDSt... Read more

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RELEVANCY SCORE 86

Hello I'm having a lot of trouble with the screen of my lenovo flex 3.Seems like every time (or almost every time) i try to pick it up, move it or flip it into tablet mode, the screen fails and i have a black screen with white lines crossing. I have to restart the pc (the hard way), therefore losing everything i was doing before this event.I bought this computer 1 year ago but I'm not a big computer user, i use it probably once a week or less, but it still seems like im using an old computer that can fail at any moment.Just to clarify, this computer never had any kind of "accident", never fell or never had any kind of bump. I dont move it from my home and its never been on a backpack. What can i do, or what can you do for fixing this computer? I hope you can help solve this problem. Thanks.

A:Lenovo flex 3 - 1470 screen failure

[UPDATE] it's getting harder and harder to restart the pc after this event...

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RELEVANCY SCORE 86

Hi, I have a problem with my Lenovo Flex 3 keyboard in which several keys (1-4, 7-0, PgUp, PgDn, PrtSc, F10-F12) have trouble registering or do not register at all. This makes the laptop very inconvenient to use when programming or typing notes. Attempts to Fix:-Setting the keyboard's repeat delay to the shortest = No results.-Reinstalling the keyboard driver = No results-Holding the broken key at the very bottom left corner = Rarely fixes-Flipping my computer and shaking it to remove any particles inside the keys = No results-Having only English (United States) language pack and US keyboard  = No results-Reinstalled Windows = Temporarily fix-Removing the battery, holding the power button for a minute, and reconnecting the battery = Temporarily fix Diagnostic Tests:-The on screen keyboard works-External keyboards connected via USB works Additional Information:-Operating System is Windows 10-Machine Type: 80JK-All drivers are updated (Except for ACPI - Microsoft driver used)-BIOS Version/Date Lenovo BDCN71WW, 8/03/16-The faulty keys would sometimes work if the touchpad was touched-When the faulty keys did work, if the touchpad was touched, the keys would sometimes have difficulty registering- I have read the post "ideapad 700 15ISK - Keyboard missing keystrokes"  Since my laptop uses an internal battery, it is very inconvenient and time consuming to to reconnect the battery. Is there a fix for my laptop? I know for a fact that the Ideapa... Read more

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RELEVANCY SCORE 86

HiI´m from Brazil and I bought a laptop Lenovo Ideapad Flex 4 - 1470, in Washigton DC. However, I had a little accident with my computer and some keys from my keyboard laptop were broken, I´d asked some solution from Lenovo support and people has told me that due to I bought in USA I can´t have a replacement part her in Brazil. So, how do I get this keybooard to fix my computer? thanks!

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RELEVANCY SCORE 86

I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

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RELEVANCY SCORE 86

Hi, I changed my notebook's HDD for a SSD since the old one crashed. The Windows 10 install went fine, everything works, but the keyboard is recognized as a regular keyboard. As a result, the control/function keys are not recognized properly. Volume control works, brightness works, but plane mode (F7) and mic mute (f4) don't. It is not a big deal, but since everything else works, I would love to be able to set that up correctly. Am I missing something? I downloaded everything I could find in the Lenovo Support Page. Thank you

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RELEVANCY SCORE 86

Any one using a docking station for Lenovo Flex 5 1470 ? If so which model. I need to connect 2 external LCD and the USB-C port looks like data only so displaylink type of devices will not work. Also what is the difference between USB 3 and USB-C Data only , speed, 5 Gbs vs 10 Gbs Thanks Jay 

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RELEVANCY SCORE 86

I am a writer and I use the keyboard almost exclusively so I need the touchpad almost NEVER.  In the absence of a keystroke chord or a set of strokes, I have to open Settings to get to Touchpad and Disable it.  Having Lenovo Settings out of order for so long is a major bummer because my fat hands continously mark large portions of text and when I hit the wrong [right?] key, ZIP the text goes away. If I'm not paying attention, that portion of my deathless prose is lost.   Hey! It happens.  OK? No, seriously, my warranty is about to expire and I would like to know if this thing is going to be fixed, or is there a set of keystrokes to disable the touchpad - like there should be?  Thanks guys.  I'm at laeva65  at  gmail Jack in Phoenix AZ

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RELEVANCY SCORE 84.8

hello i am having trouble with my flex 4 1470. my computer keeps multicliking everytime i use two fingers. here is a example. when i open firfox and i want to open a new tab and use one finger to move and other one to click. it open up multiple tabs like 3 to 5 and another example is when i need to click on somthing to turn off or on it multi clicks back on. it also happens with word. when i move the courser to a word it highlights the whole page. i have tried everything, i changed the settings on mouse settings and nothing. i replaced touchpad and nothing. i noticed that when i roll back the update it works great but the couser is so slow at max speed. what do i do to fix this, this is verying annoying it keeps multi clicking with the latesn update and if i remove the update it slow as a snail.  

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RELEVANCY SCORE 84.8

Hey all, Im currently working in a cruise ship and some water got into my Lenovo Flex 4-1470 80SA. The motherboard is shot. I'm wondering what motherboard to buy or if there is a similar computer I can just buy and  put my old hard drive into a new computer. I'll be in Europe through October and haven't been able to find the flex 4 at all. Any artifice at all would be great!! other specs:Intel Core i7-6500UAMD Radeon R5 M430 graphics16gb ram 

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RELEVANCY SCORE 84.8

I'm trying to boot into bios. What keys do I press to do this?





ThinkPad Edge E555, AMD A10-7300 1.9 GHz quad core, 8 gigs RAM









Solved!

Go to Solution.

A:How to get Lenovo IdeaPad Flex 4-1470 to boot into bios

According to the user's guide, you press the Novo button with the system fully shut down.  Is that not working for you?
 
(English) User Guide - Notebook
 
Z.

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RELEVANCY SCORE 84.8

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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RELEVANCY SCORE 84.8

My ~2 week old Lenovo Flex 5's screen started to flicker a few days ago and the issue has become progressively worse since then to a point where most of the screen is covered by black flickering at times. The computer starts fine, but when the computer is moved and especially when the screen is moved up or down the flickering appears. Sometimes the flickering only starts after the computer has been on for a few hours (restarting the PC fixes the issue for a short while). I have tried updating to the latest Intel graphics drivers in the device manager to no avail. I then tried uninstalling the display drivers from the device manager, that only seemed to work for a short while. Is this a faulty screen that should be RMA'd immediately or is it likely a software-related issue?

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RELEVANCY SCORE 84

Hello all, I just purchased a Flex 5 1470 80XA for simple drawing purposes for a project my company is working on and the HID Compliant Touch Screen driver is not on the machine.  I am currently on the latest Windows 10 and BIOS builds. Now, I have scoured the forums and the internet at large and I can't find a consistent answer on why this is the case or how to fix it. I have attempted every solution that I have located with no luck. Anyone nave a solution?

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RELEVANCY SCORE 84

Hi all, I have owned a Lenovo Flex 4 1470 2-1 for about a year now. At the beginning of this year, I noticed that my keyboard and trackpad had been disabled. I quickly realized that they would be promptly reactivated when I switched into a tablet position. Occasionally, upon restart or resetting the computer, the normal keyboard/trackpad function will return. Every time this happens though it rarely lasts longer than a day. Sometimes, it has returned even when I did nothing to fix it. Sometimes, if I held my laptop at a certain angle, or applied pressure to the base of the laptop, the function would return momentarily. Overall, the tablet/laptop hybrid function has been acting erratic and unnatural. I have already tried restarting my computer, reenabling the trackpad in lenovo's settings application, resetting my PC(both without removing personal files and removing personal files) as well as running countless virus and malware scans. I would return it to costco where I purchased it from, but my laptop is very important to me and Costco typically ships it out to the manufacturer for troubleshooting. Returning to Costco is a last resort that will be time consuming and cumbersome to my work and school.  Please help, I have been using an external keyboard and mouse for much too long.  Again, for reference, I own a Lenovo Flex 4 1470 running Windows 10. Thank You!

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RELEVANCY SCORE 83.2

Hi there,My Lenovo Flex 5's screen started to flick and sometimes most of the screen is covered by black flickering . When it is moved and especially when the screen is moved up or down the flickering appears. I bought this laptop new 3 weeks ago and I do not live in the United States and my laptop is not covered under international warranty plus it is not made in Brazil and it cannot be fixed in here because they do not have the necessary components.  Can I ship my laptop to the US for repair or is there something else I can do?Regards,Ana

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RELEVANCY SCORE 83.2

Hello, I have had my Lenovo Flex 4-1470 laptop for about half a year now, have always taken careful precaution when carrying it, etc. Recently, Upon touching the touchscreen on the right side and bottom of the screen, I am experiencing these "ghost" or "phantom" touches where I touch that part of the screen and it presses on a random part of the screen. The middle and left sides of the screen do not seem to be affected, however, the top of the screen seems to refuse to calibrate to my finger correctly despite calibrating the screen many times. I have updated the touchscreen driver to find that I already have the best and newest version so that cannot be my issue. I have seen that this was a common issue on the Yoga 3-14, and that there was a firmware fix to this... So far the only "fix" I have seen to this issue is disabling the touchscreen altogether, but I bought this laptop specifically for the touchscreen capabilities. I have not physically damaged the laptop, so I am curious on why this is happening.  Is there a firmware fix or something to that extent or will I have to send the laptop to Lenovo and get it repaired? Any Help would be appreciated --Kaitlyn

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RELEVANCY SCORE 82.4

I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

A:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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RELEVANCY SCORE 82.4

I've noticed for some time that my relatively new ~1 year Lenovo Flex 4 yoga, which has switchable graphics, has been running slower.  For instance, VLC has been unable to run certain movies, and running gameshow to record my powerpoint talks now leads to freezing and inability to save movies.  I finally found some free time to try a very basic 3D game (broforce, the overworld, 2 seconds into the game), and then my computer instantly slowed and shut itself off.  I downloaded the Heaven Benchmark 4.0 and the same issue occured, it barely rendered graphics and then froze.  I have all of the latest drivers and updates installed via a clean install.   Put simply, my computer is now completely unable to perform the most basic tasks that seem to be gpu related without slowing to a crawl and shutting itself off.  This includes very old games, new games, benchmarks, and even python rendering medium to large images.   Please please advise some tests I can do to see if this is a software issue.  I work a very very very hard job and this computer is my lifeline, and I need it not to have this issue.

A:Lenovo Flex 4 - 1470 suddenly can't run basic games, graphics benchmark, shuts itself off

I see that the AMD driver is indeed being used for broforce and for the horizon test, and that the GPU usage shoots to 100% and the gpu gets to over 100C instantly (within 5 seconds).   Hardware or software issue, thoughts?

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RELEVANCY SCORE 82.4

every time i use word, or firefox, or want to click on somthing or tun off by clicking it double clicks. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tab i click it ones and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open many tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. i tryed the mouse settings and nothing still the same thing. what do i do? i tried everything and nothing. its kinda getting annoying. 

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RELEVANCY SCORE 82.4

every time i use word, or firefox, or anything. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tap i click it it one and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open any tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. what do i do?

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RELEVANCY SCORE 78.4

new Flex 5 2-in-1; Win10; several annoying problems with power managementUpon shut down or hibernate- Flex 5 will not wake up or start using power button unless plugged in;already disabled 'hibernate' as an option but that did not resolve starting after shut down; laptops are not very useful if always having to be plugged in. Tried a few Control Panel Power options using the 'what the power button does', but cannot resolve  I must be missing something obvious...and don't get me started on the Power button location and erroneous actuation...

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RELEVANCY SCORE 75.2

Could anyone please advise a solution: my Lenovo Flex 2-14 (Windows 8) is suddenly showing "plugged in, not charging" message. It is completely impossible to use it if it is not plugged in, as soon as you unplug it just goes dead. I have already tried the uninstall Microsoft AC Adapter way and it didn't help. Has anyone else had this exact issue? Thank you!

A:plugged in, not charging - Lenovo Flex 2-14

Hey, have you tried this -
1) Shut down the laptop and unplug the power supply
2) Press the power button for 40 seconds
3) Reconnect and start the laptop
 
Have you tried doing the "Battery Guage Reset" functionality?

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RELEVANCY SCORE 74.8

Hello,  I have problem with battery / power supply here. I never used my laptop for playing before. Yesterday i try it, and there is a problem. The battery drops while I'm playing, and i have plugged it to AC. i start playing at 60% and after 30-40 minutes it drop to 10%. I only open Steam and Dota 2.The adapter model is ADL40WCD (20v or 5.2V , 2A) Please help

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RELEVANCY SCORE 74.4

I have a Lenovo Flex 4 1580, I have enclosed a screen shot, it is "Plugged in and not charging" ? How do I fix this? I tried restoring to a recover point, a full system wipe and reinstalling windows, but so far nothing has worked. What do I do?


























Screenshot (228).png ?395 KB

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RELEVANCY SCORE 73.6

Hi, i bought my lenovo flex 3 14inch laptop in microsoft store in january 2016. i have my first problem just in 4 months i.e. my laptop didn't start after shutdown it went to hibernate mode and didn't wakeup. i have sent it to lenovo and got back after 15 days. later i came up with same issue in december 2016 and i didn't use my laptop upto january 2017 and upgraded my warranty to onsite repair for 1 more year because i lost hope on lenovo and i'm pertty much confidant that this laptop will not sustain for a month or 2 after this repair. The motherboard was replaced with a technician who doesn't know how to go to BIOS settings.Now i got a new issue i.e.  "plugged-in not charging problem". I thought it was new problem but later got to know that it is on going problem of all the flex 3 laptops. I tried different steps but no use and finally called lenovo support. The technician tried for long 2 hours installing lenovo settings app from microsoft store but unfortunately it didn't worked out (LOL !!! LENOVO APPLICATION DOESN'T WORK IN LENOVO LAPTOP). I have contacted tenovo support on 23rd of this month and as per their email it shoud be repaired in 3 days after receiving the parts. I got new battery delivered on 25th of this month but i didn't see any technician addressed me till date to replace that part or fix my issue. "Dear lenovo support please provide on-time service to your laptops" NOTE :   lenovo support people don't give suggestions like remove... Read more

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RELEVANCY SCORE 72.8

Unexpected shutdown, no bsod, no warning. Only happens without AC (battery only). I thought it was a bad or damaged battery, so bought a new one. Worked better for a couple days, now back to sudden shutdowns, nothing in the event viewer. Won't boot with battery only after shutdown, need AC to get started again. Older model, bought maybe in 2011.Current thoughts : - damaged/loose battery connection- failing cmos (no other signs, wifi has been flakey though)- failing mobo- other failing hardware ?before I invest any more money in this laptop I'd like to try to identify the real issue. 

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RELEVANCY SCORE 72.8

Hi,I noticed my Y2P unexpedly shutdowns when running on battery. No indication, nothing, just system goes off. When I connect power coord then I do not see this problem I updated latest drivers for CPU Thermal throttling - no resolution.... Does anybody else see the same problem?Pls help

A:Yoga 2 PRO unexpected shutdown on battery

Ping? Am I the only one with this issue?I also noticed system shutdowns on power coord, but more rarely How to detect the last reboot reason?

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RELEVANCY SCORE 72

Ever since yesterday I've had this problem, I tried several solutions and none of them worked. Basically the problem is: The laptop only works on battery now. When the battery is at 0% the laptop turns off even if the AC is plugged in. To make matters worse, when the laptop is on I get this message "plugged, not charging". So basically the AC no longer works by itself and only charges the battery when the laptop is off. Here is what I tried so far:- Changing the settings on the Lenovo Energy Mangement tool- Uninstalling the Lenovo Energy Mangement tool - Taking off the battery and AC, pushing the power button for 30 seconds, putting them back in and turning on the laptop.- Starting the laptop on safe mode- Praying to God None of these things worked. Somebody help.

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RELEVANCY SCORE 70.8

My wife's Flex 14 stopped charging. I am thinking that battery is old and need replacement (I hope), but when I look on the Lenovo site, I do not see the battery. I tried contacting Lenovo, who argued with me that the battery is sealed (wrong), but finally send me to Emcompass parts. They looked up the serial number and was able to correctly identify the computer, but could not find the part number for the battery. They then transfer me to Geek Squad for some reason. I did see a few battery on sale at Amazon, but they appear to be greatly smaller in capacity (2200 instead of 3560 ma). Anyone know how I can order the higher capacity battery or at least locate the actual part number ? Is this normal, I never had issue getting batteries for my Dells. Paul 

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RELEVANCY SCORE 70.8

Does the Lenovo Flex 4 15" have a removable battery?

A:Lenovo Flex 4 15" Battery

Hi Forrest_Canton , 
 
Welcome to the Community Forums. 
 
Based on the hardware manual page 36 , battery is internal and is considered FRU (field replaceable unit). Removing it would require opening the base cover. 
 
?
 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 70.4

Dear Experts, I was noticing this problem just after my warranty is expired.  My Lenovo Ideapad flex 15 shuts down exactly in every 30 minutes. Here are some clues.Shutdown even when it is in bios, it is not a driver problem. Reset the bios to default but no outcome.Did comprehensive hardware test using Lenovo Solution Center but not showing any issue.All hardware temperature is normal. There was some dust in CPU fan, causing problem to run it smoothly. Removed the dust, now it is running smoothly. But still, I am having this problem.Removed the BIOS battery for the whole night, no outcome.If I put the laptop in sleep(before 30 min) and wake up immediately, I don't see this problem. I suspect this is some hardware or bios firmware issue (i.e probably some internal timer is shutting down laptop and putting the laptop into sleep may reinitialize the timer). Any idea how to resolve this problem? As another try, I want to flash the bios firmware, but I can't find any link in lenovo support center to get bios firmware for Lenovo Ideapad Flex 15.  Any help is highly appreciated. My BIOS version: 8ACN34WW Thanks/Babu  

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RELEVANCY SCORE 70

After turning my Lenovo Flex 2.14 on, it came up with a message saying weak battery. I was wondering what battery i would need and if its something i need to send my laptop off for?

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RELEVANCY SCORE 70

I have a Lenovo Flex 2-15. It operates with or without the AC adaptor being plugged in, so I am quite sure it does have a battery. I could not determine how to display a battery level indicator or icon which is a common feature on most laptops. I just couldn't find such a thing on this machine. I loaded an app called "Lenovo Settings" (version 3.111.0.0). When I click on the Power Status tab, I see a battery icon with three dashes, a status messages "No battery Installed", and "AC adaptor is attached".  [ When I unplug the adaptor, it still says it is attached! ] So, several questions:   - Does this "Lenovo Settings" app really do anything? Is it compatible with the Flex 2-15?   - How do I see the battery status?   - Did I accidentally uninstall a utility? Thanks for all the help in advance. 

























Lenovo Settings.JPG ?87 KB

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