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m6 envy erratic/jumpy/crazy cursor

Q: m6 envy erratic/jumpy/crazy cursor

I recently purchased an HP envy laptop (model m6 n-012dx) and the cursor on my screen will intermitently become erratic, very jumpy. It will start moving all over the screen, or jitter back and forth, and even minimize pages or open pages and links beyond my control. This happens even with my fingers off of the touchpad, so I know it is not a sensitivity issue. When I do attempt to take control of the crazy cursor it is pretty much inresponsive to my attempts. Basically the cursor becomes possessed. This happens intermittently though (and when it occurs it lasts at least a couple minutes at a time), so I haven't been able to pin-point what triggers this behavior. My touchpad driver is up to date and all of my other drivers are up to date, so I know it's not an issue there. Oh, and I'm using Windows 8.1. A temporary solution I have noticed is that by doing a hard reset it fixes the problem until the next occurrence. But I don't want to have to keep going to this solution, considering this happens pretty much daily at some point or another. Any ideas/suggestions out there? Am I alone in this issue? It is very annoying. Cursing at the cursor. I would be very appreciative of any advice. Also, a side note: I am living in Guatemala for most of the rest of this year (this is where I am right now) and so returning the laptop to Bestbuy isn't really an option. That would have been my big solution. Thank you in advance!

RELEVANCY SCORE 200
Preferred Solution: m6 envy erratic/jumpy/crazy cursor

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: m6 envy erratic/jumpy/crazy cursor

Hi Jefferson5436, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on the HP ENVY m6 Notebook and the TouchPad jerking while you are trying to use it. Here is a link to troubleshoot the Touchpad. if you will go to the section on Adjusting TouchPad sensitivities it should help resolve the issue. Please let me know. Thanks.





Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.I work on behalf of HP

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RELEVANCY SCORE 84.8

Cursor clicks the x and file buttons, moves my tool bar. All kinds of stuff. It also freezes and I have to restart my computer. It does it when I am in the middle of using my touch pad and when I use a USB mouse. I have tried turning the touch pad off and using just a usb mouse. I can not play any games. It just jumps everywhere. It also clicks my start button. I am using a laptop. I have tried virus scan, malware scan, spyware scan....everything scan.... I tried rolling back the drivers. Can you help?

A:Crazy erratic cursor

Try Trend Micro Housecall they will scan your computer on line with multiple scanners.
Have you used any speed up type programs as they can cause the mouse to stutter and flicker.
set a restore point then go to device manager and expand the properties box of mice and other pointing devices and uninstall the driver.
Exit and restart your computer
Windows will look for the driver.
Update it after and restart.
If that fails you will have your restore point to return to.

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RELEVANCY SCORE 70.4

I'm on a laptop running Vista Home Premium, no optical mouse, no external anything, and the mouse is jumping all over the place. I primarily use this system for email and it takes 20 attempts to get through typing an email. because the cursor randomly moves and next thing i know I'm typing in the middleo of a sentence I've already written. I've got McAfee running, so shouldn't be any crud on the system.

What am I missing? Is there a simple fix to this? I've searched forums and not seen a clear, concise answer for this.

Thanks in advance for your help.

A:jumpy/erratic mouse

Hi, not sure if this applies to you, but toshiba has a thing out about having the mouse problem. They said it is fixed when you use a 3 prong plug instead of the one they supplied which is a two prong. It still may be something completely different for you though.

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RELEVANCY SCORE 69.6

For some reason my touchpad is very jumpy when I'm moving the cursor then using the "invisible" left click button.  At first i thought I was just fat fingering where I'm clicking but I paused and carefully clicked on the left button and the mouse cursor either jumps a few inches or almost to the bottom of the screen.  I'm using the newest drivers and even tried messing around in the Ultranav settings.  Is there a way to stop the touchpad from picking up movement at the left click/right click areas?





Lenovo Twist S230u / 3347-2GU / i7 3517 / 8GB RAM / Samsung 840 Pro 512GB / HD+ / Lenovo ABGN / BT 3.0 / Windows 8 Enterprise

A:Twist touchpad jumpy/erratic

You might want to try playing around with Starting Zone in TouchPad Properties. You get there by going to  Mouse Properties and then under the UltraNav tab you'll want to click on the settings button for the TouchPad. "Starting Zone" is nested under "Smart Check Settings". 
 
If that doesn't help, you might also want to try adjusting the PalmCheck settings.

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RELEVANCY SCORE 63.2

I don't know what's causing the cursor to jump around. Usually by now, it would have jumped backwards, or forward, or even to another line a couple of times. It acts as though it's electrified.

'This' is a 2 and a half year old Dell Inspiron B130 lap top and XP home. Have run - AVG, Adaware, emptied files, etc. Thanks for any advice or help.
BB

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RELEVANCY SCORE 63.2

Hi,
I've got a Dell Vostro 1500 laptop. XP has been upgraded to windows 7. For several years, the cursor has had a mind of it's own-when I'm typing (I believe in any program) suddenly the cursor will jump to a new location. I've tried various fixes, and I just installed a new touch pad to no avail...

Before I upgraded the OS, I recall fixing the problem by tweaking a setting on the touchpad controls, but with W7 there is little control now for mouse/touchpad properties under Control Panel. The guy who upgraded the OS for me hasn't been any help.

I've tried the Dell driver updates in the past-no good. And now with the windows 7 upgrade, I don't know what drivers I would need anyway...Thanks!

A:Jumpy Cursor

Your laptop is not compatible with Windows 7 because there is not any drivers listed for your laptop via the Dell website for your model. This is way you may be having these problems since your machine might be using a generic driver from Microsoft.

Run the Windows 7 upgrade Advisor to see if your laptop is compatible with Windows 7

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RELEVANCY SCORE 62.8

Win 7, MSI 7200, Firefox 39....recently I have noticed increasingly that when I try to control my touchpad cursor to hove over a link or anything in a precise way, it is kind of jumpy. In fact, if I simply try to put my finger on the touch pad and hold the cursor still over some object, it moves on its own 1/8 to 1/4 inch. I ran Malwarebytes and it turned up nothing. I checked Device Manager and tried to update the Sentelic finger sensing pad driver and it said it was up to date....no yellow triangle on anything in Device Manager. Any help appreciated.
 
Thank you

A:Touchpad cursor jumpy

Try uninstalling it, rebooting...it should reinstall upon reboot.  The drivers may be damaged.
 
Louis

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RELEVANCY SCORE 62

Hi, Hope you can help. I use the firefox browser and windows xp. My home page is google search. Sometimes when I open up I notice the cursor move of itself in the search box as if the spacebar is being held down. Its not a mouse problem. I touch nothing. Then when I open another web page it starts jumping up and down crazily. When I try and scroll down the page the scroll bar seems locked. I close the page and when I reopen it its back to normal.

I have avast anti virus. windows defender and lavasoft spyware removal.
they dont seem to find anything amiss. Any ideas?

thanks in advance

A:cursor and jumpy webapges prob

I had the exact same problem. Actually it was the reason why I joined this wonderfully addicting web forum.
So you ruled out your mouse? What your describing is a known issue with Logitech mice. I know that was my problem.

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RELEVANCY SCORE 60.8

I had some viruses etc. on my computer, and I scanned my computer using the most updated versions of MBAM and DrWeb-CureIt. When the viruses had got to my computer, my cursor had started jumping around while I am typing a sentence or something. Even though MBAM thinks I am infection-free now, I continue to have the jumpy cursor. So I restarted my computer in safe-mode, tried downloading rkill.exe, which I could not, so I resorted to downloading iExplore.exe and explorer.exe (renamed versions of rkill.exe). When I ran iExplore.exe, this is what I get and the first entry seems very fishy to me:QUOTEC:\WINDOWS\system32\.469ed7e2e46f94df\469ed7e2e46f94df.exeC:\Documents and Settings\AIG\Desktop\iExplore.exeHowever, the explorer would get restarted and I would run iExplore.exe to see what comes up and that fishy entry is still there (so it seems explorer restarts and the first entry comes back).I ran MBAM full scan in safe mode, and nothing came up. Again, the mouse continues to be jumpy and I don't think it is a hardware problem or anything, because this problem started right around the time viruses had taken over. OS - MS Windows XP SP3Dell laptop

A:jumpy cursor - MBAM thinks system is clean

please let me know if it is any confusing?

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RELEVANCY SCORE 58.8

I have recently started having problems with my cursor slowly drifting around the screen or jumping just as I'm ready to click a button. This behavior starts out very slowly but over the course of a day or two gets much worse. This is a desktop system not a laptop so thumbs on the touch pad isn't the problem. I am using a Logitech wireless MouseMan optical that I have been using for years without incident.
Does anyone have any ideas as to why this is happening and how to fix it? Thanks for any help.

A:Erratic Cursor

Have you tried putting fresh batteries in the mouse ?

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RELEVANCY SCORE 58.8

Got an older model DV 4150 HP Laptop with 2 gb of ram and runnning Windows 7 Ultimate. I seem to be having a "wild" cursor problem. I can be typing along and pause and lots of times the cursor will have moved to somewhere else in the sentence or page that I am typing on. Just like now, before this sentence, the cursor moved to about four different places in the first three sentences when I would pause. This is irritating at best. Any help would be greatly appreciated.

Thanks,

PoppyJ

A:Erratic Cursor

Are you sure your hand is not touching the touchpad while you are typing? This happens a lot to me if I'm not careful to keep my hands off the touchpad as best I can while typing. If your palm brushes across it, the touchpad mistakes that as input and starts to move the cursor to wherever it thinks you are pointing it to. Your touchpad may have a "Palm Check" setting to help minimize this from happening.

Does this solve your problem, PoppyJ?

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RELEVANCY SCORE 58.8

- portable dell mini inspiron -xp
cant have control- ca n t write
please help is it touchpad or m ouse , materiel or software?
 

A:Cursor erratic

I had a similar problem on my Insipron 1520.

The touchpad becomes erratic and will start clicking by itself. Reinstalling the drivers did not help. You can try this (Device Manager > Mice > Right click and uninstall ... then reboot) and see if it helps. However like I said, it didn't for me.

I confirmed this to be a hardware issue because the same problem would happen when I boot Ubuntu. A temporary fix would be to hibernate the computer for 10 minutes then resume.

Solution: Replace the touchpad. I was able to find one for mine for $20. The documentation on Dell's website explains how to remove and reassemble.

Try searching for your model. Seems to me their Symantic touchpads go bad after about 2 or 3 years, depending on how much use.

Regards
 

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RELEVANCY SCORE 58.8

Hi,

I have a Dell Studio, since I bought I have had problems with the cursor being erratic. Dell has not been able to pinpoint the problem. My Hard drive crashed and when they replaced it and at the same time replaced the touch pad, everything worked fine until I restored the old files to the new hard drive. I do not know if it is a file or what but have run antivirus software and nothing comes up. Please advise.

Lurdez

A:Erratic Cursor

hello, what operating system is this? XP,Vista???

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RELEVANCY SCORE 58.8

All of a sudden, the cursor is acting erratically, jumping all over the screen, shaking the screen, enlarging the screen. No external mouse installed, not accidentially touching the touch pad, just sitting here watching the erratic behavior. Getting worse by the hour. Have read that it could be driver updates conflicting, could be electro magntic issue.  Any ideas? Laptop can't be used now.

A:Y50-70 T Erratic Cursor

Hi there, Laurieo ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please click here for better understanding on erratic behaviour.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 58.8

I don't know if this is a Vista Home Premium problem or Windows Mail, but since it seems to involve many Programs, I classified it here.

Every time I type anything, the cursor jumps around like it has a mind of its own, splitting words in the middle w/ new typing, dropping letters, dropping Capital letters, etc.

I didn't think I was that terrible at typing !

bulldog96rtm
 

A:Cursor Erratic !

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RELEVANCY SCORE 58.8

This cursor on the new Acer Aspire is extremely erratic and jumps all over while typing, erasing text.
 

A:erratic cursor

If you are using a laptop's builtin keyboard and the touchpad is enabled a frequent problem is inadvertent touching of the touchpad with your palm or thumb.
 

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RELEVANCY SCORE 58.8

Hi,
My cursor disappears. I can restore it by left clicking on the pad. it then disappears after flashing 25 times - this is every time.
this is mainly when using Word or Outlook but also on all programmes.

Any suggestions???

Sony VPCEA3S1E
Windows 7

Rbnwatson

A:erratic cursor

Re-install the touchpad driver from the Sony Vaio website: Support for VAIO and Computing by Sony | Instruction Manuals & Updates

Or use an external USB mouse.

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RELEVANCY SCORE 58.8

I have read several threads with this problem, cursor or pointer moving around screen erratically and difficult to manoevre accurately, and have tried the suggested remedies to my ability: but my problem is slightly different in that it happens on my laptop, but only when using it on a flat surface, never when it is on my lap.
I use the touch pad, not a USB mouse.
Any suggestions, or have I got a laptop that takes it's title too seriously !

A:Erratic cursor

Has the Touch pad ever been Scrached or pressed Heavily? This can Damdge the Sensor Causing the Curso to Jump on the Screen,

Do you have a USB Mouse you could use that may be lying around? If so try that if it works fine then it would be your Touch Pad being your Issue

Many Thanks,
Josh

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RELEVANCY SCORE 58

My wife purchased a HP laptop that came with Win 10 preinstalled. The problem is that the cursor jumps all over the page. This happens when typing in any software whether it's Word, Outlook, or Photoshop and on occasions will shut down the software. I have turned down the sensitivity of the touch pad just in case her fingers accidentally hits the touch pad and she has been careful not to touch the pad but still the cursor jumps around. This problem problem seems to be getting worse. Looking for a solution.Tech Support Guy System Info Utility version 1.0.0.2OS Version: Microsoft Windows 10 Home, 64 bitProcessor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3Processor Count: 4RAM: 8101 MbGraphics Card: Intel(R) HD Graphics 520, 1024 MbHard Drives: C: Total - 477048 MB, Free - 390436 MB; D: Total - 10131 MB, Free - 1276 MB; H: Total - 953867 MB, Free - 245768 MB; I: Total - 1907057 MB, Free - 1659025 MB;Motherboard: HP, 804EAntivirus: Windows Defender, Disabled

A:erratic cursor movement

Hi, Kindly update the synaptics via hp.com/support. After updating the synaptics update the BIOS. Everything should work fine. Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 58

Within the last 7-10 days I have been experiencing cursor movement without touching the mouse. It seems that it's becoming more and more extreme--traveling all over the screen at will.

My computer is a DELL Inspiron 8600 notebook running XP Pro. The mouse is a Logitech Optical mouse with cord (2 button mouse with scroll wheel). I have used the mouse for over one year and never before encountered the problems I am seeing with it now. One solution that I was told about was to go to "Run" and type "Control Mouse" and click "Pointer Options" and uncheck "Enhance Pointer precision" under "Motion." However, this action had no bearing on the problem whatever.

This comes at the most inconvenient time with an intense workload for the coming two weeks which requires much use of the computer. (I am sure many of you can identify with this kind of dilemma). Even now the cursor (without touching the mouse) is going nuts!

Any assistance that could be provided would be most gratefully appreciated.

A:Erratic cursor behavior

A good day to you, Littleones


Quote:





Originally Posted by littleones


Within the last 7-10 days I have been experiencing cursor movement without touching the mouse. It seems that it's becoming more and more extreme--traveling all over the screen at will.

My computer is a DELL Inspiron 8600 notebook running XP Pro. The mouse is a Logitech Optical mouse with cord (2 button mouse with scroll wheel). I have used the mouse for over one year and never before encountered the problems I am seeing with it now. One solution that I was told about was to go to "Run" and type "Control Mouse" and click "Pointer Options" and uncheck "Enhance Pointer precision" under "Motion." However, this action had no bearing on the problem whatever.

This comes at the most inconvenient time with an intense workload for the coming two weeks which requires much use of the computer. (I am sure many of you can identify with this kind of dilemma). Even now the cursor (without touching the mouse) is going nuts!

Any assistance that could be provided would be most gratefully appreciated.




I had that with a previous laptop too, the only way to solve that was to turn off the internal pointing device (touchpad). Perhaps (and if possible on a Dell laptop) this may help you too...

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RELEVANCY SCORE 58

Hello!

Ok....Windows 7 Ultimate....mouse cursor goes where it wants to when started normally.

I have tried everything from several different mice (meeces!) including one with an old trackball and ones that are either wired or wireless.

Sometimes if I just leave it alone for a bit it will come back to normal for a brief period of time but then will start malfunctioning again.

It almost seems like it is actually a physical problem as sometimes I can tip my old d620 and the cursor will slide back down into the screen. Also, SOMETIMES when I touch the bottom right of the screen the cursor works properly for a few seconds....same with the area directly under where your left hand would rest.....but these are VERY temporary fixes to what is a long term and frustrating issue.

No virus comes up during a check so................please help

A:Erratic Mouse Cursor

Are you in the habit of using the computer with music in the background?
Does the mouse behave if you turn the music off?
If so, turn off any 'Alternative input' methods or Speech recognition options in

Control Panel > All Control Panel Items >Speech recognition
or
Control Panel > Appearance & Personalisation > Ease of Access Center

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RELEVANCY SCORE 58

it's impossible to use the touchoad since cursor disappear after short time, sometimes "stuck" in right upper corner, flashing like it's gone crazy or out of sync and then you cant open new apps since its closing automatically - weird weird behavior of the cursor touchpad!!!!!. Does not recall such issues on win 8,1 (before upgrade to 10). I tried tons of changing config touchpad settings - nothing really helps. It seems there is some big issue here that needs to be resolved by HP. I really tried all settings / old drivers and all that stuff...nothing helps.

A:Erratic cursor on touchpad

Jus to make clear - im with latest updates from microsoft and from hp support assistant.

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RELEVANCY SCORE 58

My wife purchased a laptop that came with Win 10 preinstalled. The problem is that the cursor jumps all over the page. This happens when typing in any software whether it's Word, Outlook, or Photoshop and on occasions will shut down the software. I have turned down the sensitivity of the touch pad just in case her fingers accidentally hits the touch pad and she has been careful not to touch the pad but still the cursor jumps around.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3
Processor Count: 4
RAM: 8101 Mb
Graphics Card: Intel(R) HD Graphics 520, 1024 Mb
Hard Drives: C: Total - 477048 MB, Free - 390436 MB; D: Total - 10131 MB, Free - 1276 MB; H: Total - 953867 MB, Free - 245768 MB; I: Total - 1907057 MB, Free - 1659025 MB;
Motherboard: HP, 804E
Antivirus: Windows Defender, Disabled
 

A:Erratic cursor movement

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RELEVANCY SCORE 57.2

Greetings, For the last 6 months, I've noticed that my cursor would not react to my directions, and wanted to pull up to the top right hand corner of the screen. Simultaneously the screen would flicker a bit, and when I would try to move the cursor to shutdown the computer, the desktop icons would also flicker when the cursor would roll over them.  This would occur randomly after my laptop would be on for about an hour or within the first 20 minutes of being turned on. The only way to get it to stop would be to hold the power button down until the laptop shut itself off.  I would turn it back on and all would be okay.  And this erratic behavior would only happen about a third of the time that I use it.  From 6 months ago, it seems to be happening more frequently.  I know that if I could conduct a system restore  procedure to an earlier time, it might solve the issue? Problem there is my restore only goes back to three months ago.   The other problem is I purchased this computer with a Windows 7 OS.  I then switched to a Windows 10 OS when it became available to the public.  I unfortunately never backed up my laptop after I switched to Windows 10.   As well, I deleted a few programs from my start up list hoping that it would help with a faster start up. My mistake was not noting what programs they were. So, my gues... Read more

A:Erratic behavior of cursor and screen.

Hi, Before performing any other recovery thingy. Try to check if you have the right drivers for your computer. Erratic mouse behaviour is fixed most of the time by going to hp support and download the driver for your mouse. I believe its synaptics. If that didnt fix the problem then update the BIOS version of your computer. Regards





"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 57.2

I bought a 13" Dell XPS 9360 2 months ago and my cursor is erratic . It jumps from one line to another. Sometimes when I am typing. I did call tech support and they downloaded all the latest firmware. But I still have an erratic cursor.
I read the post from Dell that said that the laptop has no erratic cursor problem. I'm not sure what information Dell bases that on, but not everyone posts their PC problems on the internet. 

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RELEVANCY SCORE 57.2

I have recently encountered a problem with my wife's Yoga 2 Pro touchpad.  It's running Windows 10 (all updates downloaded and installed) and the latest Synaptics drivers.  After updating the drivers everything seemed fine.   This past weekend I was watching my wife try to use the touchpad and it was jumping around when her finger (one or more) was simply resting on the touchpad.  I tried it myself, same behavior. Did some research and tried updating the Lenovo energy management app and then reinstalled the updated drivers.  Didn't help. Thinking that perhaps charging had something to do with it, I unplugged the ac adapter and voila, no jumpy cursor.  Plugged it back in and it started jumping around again. Anyone else encounter this?  Any solution found? Thanks in advance! JP

A:Yoga 2 Pro erratic cursor when plugged in

Did you ever figure out the solution to this issue?

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RELEVANCY SCORE 57.2

Hi again Guys,
My Wife’s Laptop, a Toshiba NB205, has developed an annoying problem. She is running Windows XP (Home Edition) SP3.
The problem is on Start Up or Re-boot. The PC no longer immediately starts automatically but the ‘TOSHIBA Leading Innovation’ legend appears, along with the notation:

Press (F2) for SETUP, Press (F12) for boot device selection menu.

I have found that by then pressing ‘ENTER’ it continues to boot normally. Further, if I wait about 10 minutes it will boot automatically anyway.
However, when the ‘log-on’ page appears, the cursor is rapidly flashing or blinking and the keypad does not function.
I have further found that, by pressing ‘ESC’ the cursor stops its erratic behaviour and I can then continue, although the problem re-appears quite often whilst the PC is being used.
I have run ‘SpyBot’ and performed a ‘Boot Time Scan’ with no negative results. I have also re-booted using ‘Last known good configuration’ and also gone into ‘F9’ and selected ‘Load Set Up defaults.’
Any ideas what can be causing this anomaly, please?
 

A:Start Up Problems - Erratic Cursor

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RELEVANCY SCORE 57.2

hello all,
I need some advice regarding my laptop Inspiron 15R 5520. Erratic movement appears after few minutes of reboot. I read some of the suggestions from the community posts regarding virus, so I have done the following tests:
1- run window defender (passed)
2- system assist diagnostic test (passed)
3- disabled touchpad and disconnected USB mouse - problem still presists
4- Reinstalled and reformatted operating system. - problem still presists
5- window is up-to-date
Attached video is how the erratic moves (no.3 is disable).Please kindly assist me in solving this issue. Your assistance is greatly appreciated. Thanks in advance

Thanks and kind regards,
Seprienna

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RELEVANCY SCORE 57.2

My cursor on Toshiba laptop (Windows 7) is very erratic when I type. It would jump all aver the place - sometimes to the begining of sentence but most of the time anywhere inside already typed text. I am using Logitech wireless mouse, but have the same problem if i use touchpad. How to can I stabilize it?
 

A:Solved: Erratic cursor, Winows 7

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RELEVANCY SCORE 57.2

I've been plagued with erratic cursor movements while typing. The cursor jumps to a new place and typing continues there, or it will jump someplace totally outside the area. I had been using a Logitech laser mouse, then tried a brand new Logitech wireless model, and then a new Microsoft standard model - same problem with each one. It's driving me mad! In addition, the cursor will start jumping around on its own, sometimes resulting in a portion of the screen fonts being highlighted. It occurs in all apps. I'm using Win7 Pro. I hope you can help me. Thanks!

Bridgebum
 

A:Solved: Erratic cursor movements

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RELEVANCY SCORE 56.8

Hello,  I'm here to express my frustration with the computer I have purchased last year and the inept service agents who have continuously transferred me several times every time I call.  The touch pad on my HP 15T slim quad notebook has barely worked since day one. I travel a lot and every time I'm given the opportunity to be with my family and use my laptop,  I shouldn't have such a horrific experience with the touch pad clicking everything and rendering the computer useless. I have adjusted the settings and sensitivity but nothing corrects the issue. I finally sent it in to get repaired and I was elated that the problem was finally fixed,  but I was wrong. It worked for one month and hasn't worked properly since. I then call and get transferred around to no avail. I spent over an hour on the phone yesterday and was transferred time and time again because no one could help me. Last month I endured the same thing.  I have 2 (removed content). I have a laptop that is now a few weeks out of warranty and an issue that was never resolved. I cannot get anyone to help me and have a useless laptop that clicks everything on the screen and right clicks on its own and closes windows. It is intolerable and completely unacceptable for a computer and company of this caliber.  Please help me resolve my issues so I do not have to spend my time off on the phone getting bounced around. I have been able to use my computer for 3 of th... Read more

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RELEVANCY SCORE 56.8

My cursor jumps all over the p;age. It is not my heavy typing hand. Things I have tried to no avail as follows:


I have tried 'touchFreeze' that disables the the touch pad no help,

I tried- run - control mouse - options - clear enhanced pointer precision - no help.

toshiba suggested reinstalling word starter- any suggestion?s

A:erratic cursor pointer word starter

does the problem occur only in Word or in general on your computer?

Do you have a mouse connected to your laptop and if yes, is it turned on? It might be caused directly by your mouse (i.e. defected laser - quirky surface).

If not mouse is present, can you normally use the touchpad at all times otherwise? Does your laptop (along with the touchpad) become too hot? You can disable the touchpad on any laptop without the need for third-party software. Just go to your Mouse settings from your Windows Control Panel.

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RELEVANCY SCORE 56.8

I am having major problems with the mouse.

The cursor's movement is erratic when using the mouse and it is almost impossible to get it to move where it needs to go. It appears as if the mouse and cursor are fighting eash other. The cursor mainly wants to go on to the left ahnd side of the screen which makes it difficult to do almost anything .

I am running XP and have tried a number of different mice - including P/S 2 and USB. I have reformatted the hard drive - rather drastic I know but wasn't sure it was an XP problem. I have run virus scans with Kaspersky 7.0 - and found nothing.

This is making the computer almost unusable so I would welocme any suggestion
 

A:Erratic cursor movement and little mouse control

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RELEVANCY SCORE 56.8

I am having major problems with the mouse.

The cursor's movement is erratic when using the mouse and it is almost impossible to get it to move where it needs to go. It appears as if the mouse and cursor are fighting eash other. The cursor mainly wants to go on to the left ahnd side of the screen which makes it difficult to do almost anything .

I am running XP and have tried a number of different mice - including P/S 2 and USB. I have reformatted the hard drive - rather drastic I know but wasn't sure it was an XP problem. I have run virus scans with Kaspersky 7.0 - and found nothing.

This is making the computer almost unusable so I would welocme any suggestions.

Thanks in hope

Lostockkid
 

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RELEVANCY SCORE 56

Greetings, HP I am writing this to give my disatisfaction on the performance of this HP Laptop Envy. About 3 yrs. ago, I had purchased this Laptop for something different than a Desktop System.  It would also be a welcome change for something that I could carry around, when needed, for different uses. For the first few months this Laptop worked outstanding and I could have not asked for anything better.  As time went by I started noticing the system not working as well as before.  All of a sudden the Mouse or Touchpad would go crazy and start drifting all over the screen!  On start up, sometimes it will take a long time to boot up for some reason.  Sometimes, it works just like it did when I first got it.  There have been many times, when typing on the keyboard the system will start hi-liting the text in blue for no reason.  I have a heck of a time getting rid of it.  I have to rest my palms on the Touch Pad to type here, as most people have to do. I try to keep this Laptop in good working order all the time.  I take care of what takes care of me.  I don't play games on this system that much.  I have no Joy Stick or any other attachments on it, except a Mouse that I use because the Touch Pad does not work right.  I have a feeling that this Pad is causing trouble.  I have even tried to disable it, but that didn't work at all!  I do use this System to edit Images that I take with 3 differe... Read more

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RELEVANCY SCORE 56

I've been tasked with resolving an issue that an IT department has been diagnosing at a customer location for several weeks now to no avail. Since this has been an on-going issue for so long, I will try to include everything I'm aware of. If I leave things out I'll add them as they come to me. The issue seems to be isolated to this single environment as we have near identical configurations, including hardware & software, in several locations (120~) across the US. As seen in the video (linked below) this issue occurs even before logging into the OS, so it seems to be service level?I have remote access via LogMeIn to the server at this location, then I use VNC to connect to the workstation. This happens sporadically, and we're unable to replicate it at-will.Here is a video I recorded with my iPhone; http://files.snapfizzle.com/vid/erratic-cursor.mov7z @ http://files.snapfizzle.com/vid/erratic-cursor.7z (www.7-zip.org)This computer is a Dell Optiplex 745 and serves as a POS station for our proprietary POS software.Hardware we've replaced thus far;-Computer (mini-tower)-ELO touchscreen-USB keyboard & mouse (also tried PS/2)-Peripherals; receipt printer & cable (parallel), RS-232 IR dongle, USB magnetic card readerSoftware solutions attempted;-Disable mouse in DevMan (device manager)-Unplug mouse & keyboard (ran without for a week)-Disable touchscreen driver in DevMan-Uninstall ELO touchscreen driver (ran without for a week)-Reflash current Del... Read more

A:Dell 745 + WinXPSP3 Erratic Cursor/Mouse, not hardware??

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RELEVANCY SCORE 56

I've been tasked with resolving an issue that an IT department has been diagnosing at a customer location for several weeks now to no avail. Since this has been an on-going issue for so long, I will try to include everything I'm aware of. If I leave things out I'll add them as they come to me. The issue seems to be isolated to this single environment as we have near identical configurations, including hardware & software, in several locations (120~) across the US. As seen in the video (linked below) this issue occurs even before logging into the OS, so it seems to be service level?

I have remote access via LogMeIn to the server at this location, then I use VNC to connect to the workstation. This happens sporadically, and we're unable to replicate it at-will.

Here is a video I recorded with my iPhone; http://files.snapfizzle.com/vid/erratic-mouse.mov
7z @ http://files.snapfizzle.com/vid/erratic-mouse.7z ( www.7-zip.org)

This computer is a Dell Optiplex 745 and serves as a POS station for our proprietary POS software.

Hardware we've replaced thus far;
-Computer (mini-tower)
-ELO touchscreen
-USB keyboard & mouse (also tried PS/2)
-Peripherals; receipt printer & cable (parallel), RS-232 IR dongle, USB magnetic card reader

Software solutions attempted;
-Disable mouse in DevMan (device manager)
-Unplug mouse & keyboard (ran without for a week)
-Disable touchscreen driver in DevMan
-Uninstall ELO touchscreen driver (ran without for a week)
-Refl... Read more

A:Dell 745 + WinXPSP3 Erratic Cursor/Mouse, not hardware??

Match the Hosts files with other computers on the network at the same location. Any interesting sites, should be removed from the Hosts file and saved. Your video links that you posted don't work. What other hardware or software differences are there in other machines on the network? Try and match them to one another. To find out what could be causing it.

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RELEVANCY SCORE 56

I've been tasked with resolving an issue that an IT department has been diagnosing at a customer location for several weeks now to no avail. Since this has been an on-going issue for so long, I will try to include everything I'm aware of. If I leave things out I'll add them as they come to me. The issue seems to be isolated to this single environment as we have near identical configurations, including hardware & software, in several locations (120~) across the US. As seen in the video (linked below) this issue occurs even before logging into the OS, so it seems to be service level?

I have remote access via LogMeIn to the server at this location, then I use VNC to connect to the workstation. This happens sporadically, and we're unable to replicate it at-will.

Here is a video I recorded with my iPhone; http://files.snapfizzle.com/vid/erratic-cursor.mov
7z @ http://files.snapfizzle.com/vid/erratic-cursor.7z (www.7-zip.org)

This computer is a Dell Optiplex 745 and serves as a POS station for our proprietary POS software.

Hardware we've replaced thus far;
-Computer (mini-tower)
-ELO touchscreen
-USB keyboard & mouse (also tried PS/2)
-Peripherals; receipt printer & cable (parallel), RS-232 IR dongle, USB magnetic card reader

Software solutions attempted;
-Disable mouse in DevMan (device manager)
-Unplug mouse & keyboard (ran without for a week)
-Disable touchscreen driver in DevMan
-Uninstall ELO touchscreen driver (ran without for a ... Read more

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RELEVANCY SCORE 55.6

Hi,
I am at my wits end. Everytime I use Microsoft Word, the cursor jumps around and acts very erratically. I thought this might be due to this being the first year for this new model of Word. However, with the last year model, 2015, it did the same thing. It's
not because of the computer because I used a different computer than the I have now and the same thing happens. Right now, I'm using a Dell and the last computer was an HP. Similar instances occur each time.

I start using the application and then, Bam, there goes the cursor, moving about like it has a mind of it's own. I addressed the situation with Dell and they told me to contact you guys because it seems like a software problem.
So, what can I do? I thought about reloading Windows 8.1 and then re-load the Word 2016 and see if that works. I also thought that maybe I need to clean something. Right now, I'm at my wits end.
What's up?

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RELEVANCY SCORE 55.6

Been trying to install AOL - still having problems.

First thing that pops up when starting laptop is that it can't find a definitions page...go to Program Options and download definitions page. I've no idea what or where this is.

Second, this morning when trying to work in Word, the cursor jumps all over the place...had to go to my PC to write a letter instead.

I've a Compaq laptop, Microsoft Vista.

A:Erratic Cursor and How to find Program Options Definition Page

hi for the cursor try going to start control panel and in classic view mouse go to pointer options and click on enhance pointer precision

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RELEVANCY SCORE 54

My HP Pavilion 27-106a All-In-One(Touch Screen) desk top is only 8 months old and has suddenly developed problems.  At the time the problem first became evident, lots of "flahing circles"appeared on the screen.  These flashing circles appear in vertical lines jumping all over the screen.  Stability of the screen is now very poor with screen size changing from "maximised"to "half screen" and back to full size with touching the mouse or screen.  Screens lock-up and computer is slow to respond or won't respond nessesitating a "restart".I have turned the computer off and disconnected the power but the problems persists.  Overall the computer seems to be very unstable and at times has a mind of its own.Operating system is Windows 10  x  64 bit

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RELEVANCY SCORE 52.4

Hey guys, So the issue I'm having is that very frequently, I'd be on my Y50-70 4K Touch, and the cursor goes crazy in the right lower corner! It is soooo annoying since everything spazzes out for a solid 30 seconds everytime it happens, and it happens very often. This video is an example of this annoyance. What can be the issue??

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RELEVANCY SCORE 52.4

Hey guys,
 
So the issue I'm having is that very frequently, I'd be on my Y50-70 4K Touch, and the cursor goes crazy in the right lower corner! It is soooo annoying since everything spazzes out for a solid 30 seconds everytime it happens, and it happens very often. This video is an example of this annoyance. What can be the issue??
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Y50-70 - Cursor Goes Crazy!!

Welcome to the Forums Memy.
 
Sounds like the autocalibration on your Trackpoint has gone haywire. Does the jumping stop when you touch the TrackPad and resume immediately after you lift your fingers off it?
 
For me, I went back to the last known good configuration, and discovered that the problem was due to the program "AdAware" on my system... the new version of ad-aware was running too many different background.
 
Also, check if this persist in safe mode.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 52.4

Cursor has developed a mind of it's own.

A:crazy cursor

Hi -
Make sure the surface you are working on is clean and flat - Otherwise use a mouse pad -
You leave no other description of the problem ----

Thank You -

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RELEVANCY SCORE 52.4

What causes my curser to go crazy, i.e.; move on it's own. It kinda floats across the screen. Sometimes I can even control it. What is the fix on this?
 

A:Cursor going Crazy!

Does anyone have any ideas how to stop the floating cursor???
 

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RELEVANCY SCORE 52.4

Everytime i type whether it's documents or e-mail's the cursor does not complete the word it jumps back to the beginning of sentence and proceeds to type over whats been written. Does anyone know what the problem might be?. Thanks, Jay

A:Crazy Cursor

I just joined this forum to ask the very same thing. I can be typing away and when I look at the screen, the cursor has jumped and I am actually typing on a totally different line. It is always where my pointer is located. It is very annoying. What do I do to correct this problem?

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