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No known infections, puter freezes for every other second daily, fine after reboot

Q: No known infections, puter freezes for every other second daily, fine after reboot

Hello, the puter is my
DELL laptop Latitude D600, W2K SP4,
Intel Pentium M 1,4 GHz

It used to be my work laptop, but I saved it from beeing discarded. I no longer have access to the company network, but the company domain has still stayed as the login domain.

My problem is that once or twice a day the computer freezes so that everything lags very much. Mouse becomes erradic and moves for a second then freezes for a second, moves and so on. You can move it carefully and it will respond after the freeze to the movements You made during the freeze time. Difficult and frustrating. Same with keyboard. It will be fine after a reboot but even getting the reboot is frustrating because either by mouse or by CTRL-ALT-DEL the restart is a pain to achieve because of poor response.

I dont know what is hogging the system resources. I cannot find anything in the task manager information and I have no know security issues or threats.

I use AVIRA and ZoneAlarm free versions and I have CCleaner 1.36.430 running /auto with startup

Deckard's System Scanner v20070905.67
Run by meurmma on 2007-09-22 08:02:37
Computer is in Normal Mode.

Backed up registry hives.
Performed disk cleanup.

-- HijackThis (run as meurmma.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:16, on 22.9.2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\RALINK\Common\RaUI.exe
C:\Documents and Settings\meurmma\Ty?p?yt?\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.fi/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.tukkk.fi/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.fi/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fi/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://intra.hus.fi/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = www-proxy.huch.fi:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = huch.fi;hus.fi;logitech-en-amr.custhelp.com;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
O2 - BHO: Adobe PDF Reader -linkkiavustaja - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - .DEFAULT Startup: DelOE.bat (User 'Default user')
O4 - .DEFAULT User Startup: DelOE.bat (User 'Default user')
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: NordicBet Poker - {E6073F93-9541-4be4-9800-109D378EB99B} - C:\Program Files\nordicbetMPP\MPPoker.exe
O9 - Extra button: Poker Share Poker - {F2522E05-5A47-44d9-8634-B12B3B818971} - C:\Microgaming\Poker\PokerShareMPP\MPPoker.exe
O15 - Trusted Zone: *.linneanet.fi
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://wolverine.tukkk.fi:2070/lib/a.../ebraryRdr.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0a454840-7232-11d5-b63d-00c04faedb18} -
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_03) -
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Loogisen levyn hallinnan valvontapalvelu (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: NAI ePolicy Orchestrator Agent (NAIMAGENT32) - Unknown owner - C:\EPOAgent\naimas32.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINNT\system32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINNT\system32\RoamMgr.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINNT\system32\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

End of file - 6404 bytes

-- File Associations -----------------------------------------------------------

All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 sfdrv01 (StarForce Protection Environment Driver (version 1.x)) - c:\winnt\system32\drivers\sfdrv01.sys <Not Verified; Protection Technology; StarForce Protection System>
R0 sfhlp02 (StarForce Protection Helper Driver (version 2.x)) - c:\winnt\system32\drivers\sfhlp02.sys <Not Verified; Protection Technology; StarForce Protection System>
R0 sfsync02 (StarForce Protection Synchronization Driver (version 2.x)) - c:\winnt\system32\drivers\sfsync02.sys <Not Verified; Protection Technology; StarForce Protection System>
R1 OMCI (OMCI WDM Device Driver) - c:\winnt\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R2 PRPC - c:\winnt\system32\drivers\prpc.sys <Not Verified; Intel Corp.; Intel(R) SpeedStep(TM) technology Applet>
R2 s24trans (WLAN Transport) - c:\winnt\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>

S2 anysee (anysee USB type Tuner(2005.04.25.D010313)) - c:\winnt\system32\drivers\anyseetu.sys <Not Verified; Advanced Multimedia Technology; AMT DTVCap>
S3 ApfiltrService (Alps Touch Pad Filter Driver for Windows 2000/XP) - c:\winnt\system32\drivers\apfiltr.sys (file missing)
S3 btaudio (Bluetooth-?nilaite) - c:\winnt\system32\drivers\btaudio.sys (file missing)
S3 BTDriver (Bluetooth-n?enn?istietoliikenneohjain) - c:\winnt\system32\drivers\btport.sys (file missing)
S3 BTWDNDIS (Bluetooth-l?hiverkkopalvelin) - c:\winnt\system32\drivers\btwdndis.sys (file missing)
S3 BTWUSB (WIDCOMM USB Bluetooth Driver) - c:\winnt\system32\drivers\btwusb.sys (file missing)

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 AntiVirScheduler (AntiVir PersonalEdition Classic Scheduler) - "c:\program files\antivir personaledition classic\sched.exe" <Not Verified; Avira GmbH; Scheduler>
R2 IntelRoam (Adapter Switching) - c:\program files\intel\switching\user\roamsvc.exe <Not Verified; Intel Corporation; Intel Intelligent Roaming Technology>
R2 RegSrvc - c:\winnt\system32\regsrvc.exe <Not Verified; Intel Corporation; RegSrvc Module>
R2 RoamMgr - c:\winnt\system32\roammgr.exe <Not Verified; Intel Corporation; >

S2 NAIMAGENT32 (NAI ePolicy Orchestrator Agent) - c:\epoagent\naimas32.exe (file missing)
S3 ServiceLayer - "c:\program files\common files\pcsuite\services\servicelayer.exe" <Not Verified; Nokia.; PC Connectivity Solution>

-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.

-- Scheduled Tasks -------------------------------------------------------------

2006-08-15 20:59:07 110 --a------ C:\WINNT\Tasks\Low Battery Alarm Program.job

-- Files created between 2007-08-22 and 2007-09-22 -----------------------------

2007-09-22 08:03:07 0 d-------- C:\Program Files\Trend Micro
2007-09-22 07:51:53 118784 --a------ C:\WINNT\system32\MSSTDFMT.DLL <Not Verified; Microsoft Corporation; MSSTDFMT Object Library>
2007-09-22 07:51:52 0 d-------- C:\Program Files\SpywareBlaster
2007-09-22 06:56:59 0 d-------- C:\WINNT\system32\ActiveScan
2007-09-21 05:46:05 0 d-------- C:\Documents and Settings\All Users\Application Data\MailFrontier
2007-09-21 05:38:38 0 d-------- C:\Documents and Settings\meurmma\Application Data\iolo
2007-09-21 05:38:38 0 d-------- C:\Documents and Settings\All Users\Application Data\iolo
2007-09-16 19:18:43 0 d-------- C:\Documents and Settings\All Users\Application Data\VirtualDecor
2007-09-16 19:17:05 0 d-------- C:\Program Files\VirtualDecor
2007-09-15 22:30:53 0 d-------- C:\WINNT\system32\FlashAX
2007-09-05 19:58:05 919054 ---h----- C:\WINNT\ShellIconCache
2007-08-27 09:28:04 16384 --a-----t C:\WINNT\system32\Perflib_Perfdata_424.dat
2007-08-27 06:39:46 0 d-------- C:\Documents and Settings\Default User\Application Data\ATI
2007-08-26 22:04:01 0 d-------- C:\Documents and Settings\meurmma\Application Data\ATI
2007-08-26 21:52:23 0 d-------- C:\WINNT\PCHEALTH
2007-08-26 21:47:58 0 d-------- C:\WINNT\system32\URTTemp
2007-08-26 21:16:57 0 d-------- C:\Program Files\ATI Technologies
2007-08-26 21:00:04 16384 --a-----t C:\WINNT\system32\Perflib_Perfdata_3e0.dat
2007-08-26 20:45:40 0 d-------- C:\ATI
2007-08-24 16:32:53 0 d-------- C:\varmuuskopio
2007-08-23 19:01:59 0 d-------- C:\Program Files\PartyGaming
2007-08-23 17:22:36 0 d-------- C:\Documents and Settings\meurmma\ppPokerDir

-- Find3M Report ---------------------------------------------------------------

2007-09-22 07:17:49 0 d-------- C:\Program Files\CCleaner
2007-09-21 05:47:47 4212 ---h----- C:\WINNT\system32\zllictbl.dat
2007-09-17 07:04:07 1781 --a------ C:\WINNT\mozver.dat
2007-09-05 06:51:59 0 d-------- C:\Documents and Settings\meurmma\Application Data\Microgaming
2007-08-28 06:35:21 353958 --a------ C:\WINNT\system32\perfh00B.dat
2007-08-28 06:35:21 70022 --a------ C:\WINNT\system32\perfc00B.dat
2007-08-20 17:47:30 0 d-------- C:\Program Files\nordicbetMPP
2007-08-20 15:46:39 0 d-------- C:\Program Files\Mozilla Thunderbird
2007-08-04 09:18:26 0 d-------- C:\Program Files\UltimateBet

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

"PRPCMonitor"="PRPCUI.exe" [07.10.02 04:00 C:\WINNT\system32\prpcui.exe]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [03.11.05 14:58 C:\WINNT\KHALMNPR.Exe]
"Synchronization Manager"="mobsync.exe" [19.06.03 13:05 C:\WINNT\system32\mobsync.exe]
"QuickTime Task"="C:\Program Files\QuickTime Alternative\qttask.exe" [27.04.07 09:41 ]
"avgnt"="C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" [15.09.07 06:30 ]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [06.09.07 16:14 ]

"ccleaner"="C:\Program Files\CCleaner\ccleaner.exe" [15.12.06 15:13 ]

"^SetupICWDesktop"=C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop


C:\Documents and Settings\All Users\K?ynnist?-valikko\Ohjelmat\K?ynnistys\
Ralink Wireless Utility.lnk - C:\Program Files\RALINK\Common\RaUI.exe [25.7.2006 16:59:15]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
C:\WINNT\system32\LgNotify.dll 03.02.03 12:59 110592 C:\WINNT\system32\LgNotify.dll



-- End of Deckard's System Scanner: finished at 2007-09-22 08:03:40 ------------

Preferred Solution: No known infections, puter freezes for every other second daily, fine after reboot

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: No known infections, puter freezes for every other second daily, fine after reboot

BUMPing my post

Read other 4 answers

Hi there

Few days ago, was experiencing slow downs, and occasional lock ups. I scanned with my anti malware and anti virus. Anti virus spat out 2 trojans and anti malware program spat out 50 (half of which was only browser cookies). Just posting a HJT log to make sure that its clean. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 12:05:08 PM, on 7/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\... Read more

A:Had Viral Infections posting HJT to make sure puter clean.

clean log.

fix this one!

O1 - Hosts: Copyright (c) 1993-1999 Microsoft Corp.
Here's some free tools to keep you from getting infected in the future.
To stop reinfection get spywareblaster from
get the hosts file from here.Unzip it to a folder!

put it into : or click the mvps bat and it should do it for you!
Win 98\ME = C:\WINDOWS

ie-spyad.Puts over 5000 sites in your restricted zone so you'll be protected

when you visit innocent-looking sites that aren't actually innocent at all.
Arovax shield: stop your computer from being hijacked!

Winpatrol, protects your computer from hijackers !

Use spybot's immunize button and use spywareblaster' enable
protection once you update it. you can put spybot's hosts file into
your own and lock it.

I would also suggest switching to Mozilla's firefox browser, it's safer, has
a built in pop up blocker, blocks cookies and adds. Mozilla Thunderbird is also a good
e-mail client.

Another good and free browser is Opera!

Read here to see how to tighten your security:

A good overall guide f... Read more

Read other 1 answers

Running Vista home premium. Problem when the system locks up or is otherwise disabled, such as in a power outage, etc. In other words, when it is turned off in any way other than the standard system shut down button.

When this happens I cannot get it to reboot. Even if I unplug all power sources for 20-30 minutes and then re-establish, it will not reboot. It just simply does nothing at all--exactly like there is no electrical power to the machine. However the monitor will come on when power is re-established and then indicate no input signal and go to sleep, as it should.

Several hours later it still responds as if no power--I have tried as much as 8 hours later and nothing. However, wait until the next day and the scumbag will boot up perfectly as if nothing had happened.

Any suggestions appreciated.

A:puter locks up and will not reboot?

Welcome to TSF,

Is this a laptop or desktop?
What are your System Specs, including Power Supply Mfg, and wattage.

Read other 7 answers

Hello, this is my first time using this but this site has helped me a bit so far but my computer is still not healing right! I had pop ups from 'search daily' ,'out info', syssecurity (comes up as homepage in ie EVERy time), etc/ sometimes certain ie sites wont load (says they are restricted sites) other times it lets me go on. I went through the prcoess for syquake and i THINK its gone, hopefully so. Ive ran ad-ware a bunch of times and it gets some junk off but not the problem. Norton (it was only a trial) wont work and it wont uninstall...so anyways I do have a hijackthis log to post and hopefully it will help. thanks for any help! BobbLogfile of HijackThis v1.99.1Scan saved at 9:15:39 AM, on 8/12/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Java\jre1.5.0_03\bin\jusched.exeC:\Program Files�... Read more

A:Spyquake,search Daily,win32.mt.rs, Etc Spyware Infections!

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. I need to see a different type of log from HijackthisRun Hijackthis. Click on "Open the Misc Tools section". Next click on "Open uninstall manager".Press the button 'save list'. It will open a Notepad file. Place the content of that file here in your in your next reply.

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Have an office computer which bluescreens daily after a certain period of time, but then is fine for the rest of the working day.

and bluescreenview shows plenty of ntoskrnl.exe+ 14e2a0

Any thoughts? I'm sure its relating to a driver but I have no idea how to go about finding out which one is most likely at fault.
Is there a website I can dump one of the DM log files into and have it bring up a list of outdated drivers?

Thanks for any help!

A:Daily BSOD after 1 hour, then fine for rest of day

Using more then 1 AV protection causes several problems, including performance problems, accessibility problems (errors when accessing a file for example) and possible bluescreens.

Remove either Avast or Bitdefender, I would suggest to remove Avast as Avast causes a lot of crashes.

Read other 0 answers

Hey all. I've often used the information on this forum to solve problems by myself, but I'm stumped this time.

I started having frequent BSODs about the middle of the past week. After popping open the case, I noticed the fan on my graphics card wasn't spinning - probably the fan burned out, or possibly there were too many programs trying to control it at once (I noticed several different "performance enhancing programs" that had been automatically installed when I installed all the various hardware on my computer had fan control options). Anyway, two days ago I pulled that out and am now just running on the internal graphics card on the motherboard. Stability seems to have improved, except that these past two days I've had one BSOD per day about ten minutes after startup, followed by no BSODs for the rest of the day - and I tend to use my computer constantly from about 9 a.m. to midnight. Yesterday, after that first BSOD, I used the computer to edit multiple documents with five to ten browser windows open, watch a DVD, and play Team Fortress 2 for several hours with no problem. Then I wake up, turn on the computer, get the BSOD after ten minutes, and here we are again.

I've run the windows file integrity checker and the memory integrity checker and both came up clean.

Any help would be appreciated!

I'm using a homemade system, a year and a half old.

OS: Original install of full (retail) Windows 7 Home Premium x64
CPU: AMD Athlon II X4 635 2.90 GHz
... Read more

A:Daily BSOD about 10 minutes after starting, then fine

Also, System Restore doesn't seem to be working. When I try to restore, it shows a screen that says something along the lines of 'System Restore is initializing' and the mouse pointer turns into the blue spinning wheel and keeps spinning, but nothing happens and I can't even move the mouse.

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About 10 days ago, MSE started finding multiple trojan infections on a daily basis. This required me to run full scans at least every day. I have tried everything I can think of and can't stop the ongoing infections.
List of trojans as follows:
I found that many of these infections corresponded to files located in the C:/ProgramData\Microsoft\Secure\Icons\Temp folder and were still there after MSE had "Cleaned and Removed" the infections.
I started deleting these files but that has had no effect on the number of new infections. I am at wits end and would really appreciate some guidance.
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 18-02-2015 01
Ran by Win 7 (administrator) on WIN-PC on 21-02-2015 22:07:34
Running from C:\Users\Win 7\Desktop
Loaded Profiles: Win 7 (Available profiles: Win 7)
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an... Read more

A:Daily trojan infections require multiple MSE full scans and reboots

Hi & to Bleeping Computer Forums!
My name is Jürgen and I will be assisting you with your Malware related problems.
Before we move on, please read the following points carefully:
My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.
If I don't reply within 24 hours please PM me!
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
Malware WarningIf your computer was used for online banking, has credit card information or other sensitive data, using a non-infected computer/device you should immediately change all account inform... Read more

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Sometimes lately I will be playing a game, running real nice and smooth, then out of the blue, it FREEZES on me: by that I mean NOTHING will work from keyboard to mouse, I MUST re-boot the machine and start over.
Can someone please tell me IF this points to the Graphics Card OR the CPU/Memory etc.??? I had my Graphics Card OC'd some and have backed off on the OC but it is still doing this. My CPU is also OC'd but MemTest etc. have all passed???

TKS Michael

A:'Puter Freezes up??

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hope i can get some ideas from yall, i came home to the blue sceen of death...i didnt read what it said and rebooted...well at boot up it freezes at the IRQ text...the system is a home build Gygabite GA 965p D63 with a Core 2 dou 1.8 OCed to 2.8
on air Arctic cooler...Radeon X850xt 256 ....2 gig of Corsair ram.....2x 320gig Seagate Beracuda SATA HDs raid striped...the system is a lil over a year old and ran w/o probs...now i have re-seated the ram....pulled one out, it read 1 gig and froze, changed the other mem stick, froze same spot...pulled out both HDs and replaced with new 500gig HD same freeze, tried to boot from CD with windows and it wont even fire up the CD rom....did i say the HDs dont spin? but the CD spins a bit at boot up.....any ideas? thx in advance for your help


A:Puter freezes at IRQ

it freezes right after the mem count when the screen flashes the all the IRQ info then goes to the windows screen.....it freezes with all the IRQ info on the screen, i dont believe it to be an IRQ conflict as i have not installed any new hardware in quite some time

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Ok, this is weird. Every time I press a key on the keyboard the computer stops responding so I am forced to manualy shutdown the computer.

A:Puter Freezes

What type of keyboard is it? (USB or PS2)
Did you check your keyboard connection? With the power off, disconnect and reconnect the keyboard. Did you make any changes just prior to this problem?

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Thanks for reading this post!

I began having trouble with sound when playing UT, but recently the trouble has affected all sound apps.

Sound quits, but any app using the sound continues to run without sound. At this point everything is functioning, but without sound. When I close the app, however, my system is frozen. Ctrl-Alt-Del gets no response and I have to shut down manually. As I said, this used to affect only 3D games, but is now happening with alarming regularity when playing wav, mp3, or wma files.

Reinstalled latest soundcard drivers

Reinstalled soundcard via add new hardware

Upgraded DirectX to v. 7.1

Reinstalled Windows 98se (no reformatting)

Attempted to change soundcard's DMA settings via System Resources, but unable to make these changes.

Startup with only Systray and Explorer

P3 733mHZ
128mg ram
ATI Rage Fury Pro 32mg Video
Yamaha DS-XG Soundcard

The video and sound cards share IRQ 5, along with the ACPI IRQ holder for PCI IRQ Steering. I think I want the cards to shore the IRQ, but what about this other?
Any Ideas?

A:Sound Freezes Puter

You may want to read the news story ** Periodic Hard Drive Maintenance **

It is posted here. http://www.helponthe.net/news/042000.html

It is a good read and cant hurt.. These left over 0 Byte files can cause problems..

You may want to check Device manager in safe mode to see if any others are loading..

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I am having problems opening jpg's. I cannot attach them to emails, open with my photo editor, and can only open them with certain programs (IrfanView, windows picture viewer, MS Office Picture manager). When I open my pictures my CPU usage maxs out. Explorer.exe takes up all my memory. and when I close my pictures explorer.exe does not go back down.

I have tried making a new account and then copying my preferences over but I still have problems.. Oh, did I mention that my hubbies account has not problems and can open any jpg's. I can only open jpgs that are on his account or shared but not my own.

Anyone have any suggestions?

A:Puter freezes when opening JPG's

I have the exact same problem.

Did you ever find the solution? Can you please share?


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so today my pc decided to "freeze, i was in the middle og a game of diablo 3 and it happend.
i tried pushing numlock but it didnt blink so i pressed the reset button on the case.

ive run chdsk in cmd and sfc scannow,
there were nothing in event viewer nor any crash log.
ive checked temps while doing furmark and aida64 nothing out of the ordinary there

4790k i7
r9 290 trix 4gb
8gb kingston hyper x blu
120gb ssd samsung evo
1tb wd black 7200rpm
msi z97m gaming

A:puter hangs/freezes


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Hello!!! Okay, a few days ago, I went to the windows update page, and I downloaded and installed all of the newest updates for my computer. Ever since then, my computer has been having like these little brain freezes every 7-10 minutes. I don't know how else to explain it. Like...I'll just be sitting here, just typing an email, or surfing ebay, and my computer will freeze for about 15 seconds. My mouse turns into an hourglass, and I can still move it, but I can't click on anything. And then, after about 15 seconds, it goes back to normal. It's REALLY annoying, but I can't make it go away. I've run scandisk, but nothing comes up. I didn't know if Hijack This would help, but it's worked for me in the past, so I figured it couldn't hurt! Any help you can give me will be greatly appreciated!!! Thanks!!!!

Logfile of HijackThis v1.97.7
Scan saved at 9:31:14 PM, on 7/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Real\RealPlay... Read more

A:HIJACK THIS log - HELP! Puter is having BRAIN FREEZES!!

Go to Add/Remove programs and uninstall Internet Optimizer.

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll

O2 - BHO: (no name) - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem218.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem218.dll

O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"

Restart to safe mode and delete the C:\Program Files\Internet Optimizer folder.

How to start your computer in safe mode

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Having trouble with Windows 7 rebooting on a daily basis. Once acknowleding the reboot, I could actually get another reboot. I have never seen the machine do the actuall reboot while working at it. My first instinct is to take the System disc and reformat and start over again. Could there be a simple fix to the issue without a reformat?

A:Windows 7 Daily Reboot

Rather than reinstalling the OS it is generally better to find the cause of the problem. Spontaneous reboots are often caused by power issues or overheating. Be sure that all fans are operating, not clogged with dust, and external vents are not blocked. OEM computers frequently have weak and unreliable PSUs and this is a common cause of such problems.

Knowing what hardware you have would help.

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hi, i have searched all the web i think for a metod to daily reboot the pc with windows xp.

i have a computer on my cabin with win xp. that is running team viewer remote desktop, and a program so i can remotley use my ham radio on my cabin at home.
so all the programs is sett to start everytime windows xp starts.

but my problem is that the computer is running full. somethimes. so i would like the pc to autorestart every day at a spessific time.

i have tried a batch file using schedulemanager. but this does not work.
have also tried this code: schtasks /create /sc daily /tn restart /st 08:00 /tr "shutdown.exe -r"
but does not work either.

can some one help me with this. i would avoid 3rd party software. so if anyone has a script that starts when xp starts and tell the computer to reboot in 23 hours or something.

any ideas?????????????

A:help daily reboot script

Try this; Using Task Scheduler to schedule the computer to shut down and restart at a specific time

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I am running windows XP home edition SP 2, accessing internet via Road Runner. I upgraded Internet Explorer. It froze so I killed it and restarted again. It finished properly the second time, or so it seemed.

IE7 ran OK the first time. The 2ns time it froze on a blank window. No toolbars, no status bar, no nothing, just the frame and blank inside.

Other symptoms: Internet Options opens up OK from the control panel, and every tab seems OK, but when I go connections, LAN settings, the button shows depressed, and the thing freezes.

I can access the WWW without a problem via Firefox. Outlook sends and receives email without a hitch. But any program that checks internet options to see about proxy settings or similar, freezes. Example Intellicast and the Zinio reader. Example the setup program for Max Registry Cleaner and Registry Mechanic.

I ran a virus scan with AVG. The machine was clean. I cleaned up the registry with RegistryFix. There were a lot of lose ends, now it is clean. I ran AVG Anti Spyware. It has a residue of 45 tracking cookies, nothing else. I uninstalled Intellicast and the Zinio reader. Nothing made a difference.

Here is the log from Hijack This. I will be most thankful for your help in figuring out this one.

Logfile of HijackThis v1.99.1
Scan saved at 13:29:14, on 1/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\sy... Read more

A:Solved: IE7 Freezes. LAN Settings freezes, but FireFox and Outlook work just fine

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Hello - hope someone can help me out here. Here are my specs:

Dell Optiplex 380
Windows 7 Professional SP1 32-bit
4.00 GB RAM (3.25 GB usuable)
Intel Core2 DUO CPU E7500 @ 2.93GHz
NVIDIA Quadro NVS 285

So for the last year or so, towards the end of the day, programs or certain actions will become non-responsive. For instance, Adobe file will not open, cut & paste of text will no longer work, and once this occurs, I know I need to reboot. But I stumbled on this site and see how users say they go months without having to reboot and I would love to be one of those users.

I have dual monitors and usually have multiple windows open at any given time.

So here are many of the programs I run:

Heavy use:
MS Outlook 2010
IE 9 (multiple tabs and/or windows)
KeyChain (IE add on which automatically enters my passwords to many different sites. This is one of the 1st programs to become non-responsive)
Calyx Point (A mortgage program)
Adobe Acrobat Standard 8.0
ScanSnap (for scanning documents into pdf format)
Windows Explorer (to quickly access customer's files to open even more Acrobat windows)

Occassional use:
MS Word (opened once or twice per day but usually not left opened)
MS Excel (opened once or twice per day but usually not left opened)
Windows fax

So just using the heavy use programs, I will typically make it through about 3/4 of my work day before computer becomes extremely slow and programs become non-reponsive. I thought I might need more RAM so i call... Read more

A:System slow & Must Reboot Daily - Need RAM?


Being that you have 32-bit Windows, it wouldn't help to put more RAM in, however, either way, 4GB of RAM is quite a bit. When your computer is really slow, pull up task manager (CTRL + SHIFT + ESC) and then go to the "performance" tab, what is the current CPU and Memory (RAM) usage?



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My machine is rebooting on a daily basis mostly when I'm not using it. I leave my machine on all the time. When I cick on send the error to MS I get a MS webpage that notes that my machine has a Driver conflict. The MS website does not really help me diagnose it though. Anyone have any suggestions on how I should proceed in diagnosing this problem? http://images.techguy.org/smilies/confused.gif


A:Driver error causing daily reboot

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Hi all,
I'm having Kaspersky Total Security 2016 installed on my computer. I noticed a strange behaviour of my KTS some days ago: It requires reboot computer after update some components, but it's regularly, even daily!. I noticed that it often requires reboot and the afternoon and evening, never facing this problem before. I did a clean install of Windows and a clean install of Kaspersky after that, everything goes flawlessly till some days ago.
Some screenshot:

Does anyone have this problem, too?
Thanks all!

A:Kaspersky 2016 requires reboot after updating daily. Is it normal?

Maxxx58 said:

Hi all,
I'm having Kaspersky Total Security 2016 installed on my computer. I noticed a strange behaviour of my KTS some days ago: It requires reboot computer after update some components, but it's regularly, even daily!. I noticed that it often requires reboot and the afternoon and evening, never facing this problem before. I did a clean install of Windows and a clean install of Kaspersky after that, everything goes flawlessly till some days ago.
Some screenshot:
Does anyone have this problem, too?
Thanks all!Click to expand...

yes i have this problem, but not daily...
i restart my system and problem fixed

Read other 7 answers


I'm getting a BSOD once a day or every time my computer has been turned off for longer than just a reboot. When the computer reboots after the BSOD it runs just fine with no incidents until the next time its turned off for a bit.

IIRC it started after x version Nvidia driver and I've tried reinstalling Nvidia drivers, installing new versions, clean installs, uninstalling with Display Driver Uninstaller and then reinstalling.

DM log collector file attached as per the BSOD tutorial:

Any help would be much appreciated.

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HELP - while trying to fix my Maxtor external HD using Drive Rescue my windows XP machine froze up and now I can't reboot.

I can get to the Dell - Optiplex GX260 screen using the f12 key, but that is about it. It usually freezes saying that it has an error loading the system.

What can I do from here?


A:(ttt) Fine Pickle - can't reboot XP

Run the Dell hard drive diagnostics . . the drive may have failed. The diagnostics are on the Resource CD or you can download from Dell support site.

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I have a new Envy 17 and it tends to freeze on a daily basis.  When it freezes it needs a hard reset.  This is very frustrating.  Any ideas?

A:Envy 17 freezes daily

Turn OFF the Notebook and once its powered ON, keep Pressing F10 to load BIOS screen of the Notebook. In this screen under Diagnostics, run the test on hard drive and memory. Post back the results here.Also in startup menu there is an alternate way where you can run F2 (System Diagnostics). The instructions can be found at below linkhttp://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01443317

Read other 9 answers

Guys i thought this is the best place to post this thread in the forum

The situation is that i have these annoying freezes happening almost everyday to my system, first the Mouse freezes and then it disappears after 3-4 seconds and then system wont respond, everything freezes, task manager wont open and i have to hard boot the system to get it back on again

I am %99,9 sure that i dont have any malware causing this because i make full system scans with Mcafee nearly every week

My system details are;
Dell Alienware M18x R2
8Gb ram
NVidia GeForce GTX 675m 2gb
İntel Core i7 2.4 ghz (3.2 /w turbo boost)

Windows 8 is up to date.
All drivers are up to date.
Anti-vir?s is up to date.

I really couldnt find out what is causing this so i decided to upload my event logs here

Lets see if you guys could help me out.

Much appreciated, thanks...

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Over the past several weeks I've been trying to figure out why my computer freezes daily at random times. When frozen the mouse and keyboard won't respond (even toggling num lock does nothing,) and if I have music running it repeats the same note that was last played. Sometimes it lasts a few seconds, and sometimes it doesn't recover so I have to force reboot the computer. If it does recover I start noticing issues with the mouse; mainly it's icon is wrong or just a pixelated mess of yellow, red, and green. This lasts until I restart the computer, then it's like nothing happened until it freezes again.

This freezing happens most often when the computer is under a light load, like when having music running and browsing firefox. I have had no issues while playing a game, however.

Computer specs:
Windows 7 Home Ultimate 64 bit
Intel i3 540
MSI P55A-GD65 motherboard
Nvidia GeForce GTX 460 768MB Video Card
4 GB Dual Channel Patriot RAM
2 Seagate Hard drives (466 GB and 149 GB)
Corsair GS600 power supply

What I have done in an attempt to fix it:
ran a memory tester and found no problems
updated the graphics driver to the most current stable version
defragmented the hard drives
ran CCleaner to clean the registry (after the freezing began)

I stress tested the CPU, and it can run like that for extended periods of time without problems. However the power supply runs just above 11 volts when it's supposed to run at 12, and one of the hard drive plugs i... Read more

A:Computer freezes daily

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While browsing the internet normally
suddenly Ubuntu freezes, but mouse can move
switches to tty1 and enters username and presses [enter]
now tty1 is stuck at blinking _
every other console is also stuck at blinking _
attempt alt+sys_rq+R+E+I+S+U... all fine, output printed on console
then I press B and machine doesn't reboot
I press alt+sys_rq+B+B+B+B+B+B+B+B+B+B+B+B+... and machine still does not reboot
then I hold the power button for a few seconds and poor machine finally shuts down

This happens pretty much every day, and it's so annoying that I have to ask for help.
I have Intel integrated graphics (currently used) and GTX 960M discrete using "nvidia-352 Ubuntu recommended driver". This problem happened on both graphics drivers.

I have ESET NOD32 for Linux. I checked /var/log/syslog and this was what happened before the freeze:

Jan 27 20:18:30 LenovoY50-70 esets_daemon[1553]: summ[06110285]: vdb=27851, agent=pac, name="/run/user/1000/multiload-icons-4qN53o/icons/indicator-multiload-graphs-0.png", virus="", action="", info="Event occurred during an attempt to access the file.", avstatus="not scanned", hop="accepted"
Jan 27 20:18:30 LenovoY50-70 esets_daemon[1553]: error[06110000]: Invalid request: NOFD
Jan 27 20:18:30 LenovoY50-70 esets_daemon[1553]: warning[06110000]: Cannot accept connection: Too many open files
Jan 27 20:18:30 LenovoY50-70 esets_daemon[1553]: summ[06110188]: vd... Read more

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REF: HP Envy 17 t
Email to a HP Account Manager that is self explanatory.
Dear rep, I followed your phone instructions after my email of ......... Did the OS restore which took a long time. Now I know why your technicians did not do it at the shop and you left me hanging waiting for your call back in 1/2 hour.
 I did re-installed  all of  my apps.
Afterwards, the Laptop worked fine until today, Friday 4 PM of  3/31/17 which is froze again . I needed to do hard shut down. Turned it on and back again.
I will do some research on my own by no installing a couple of apps and see results. If the problem resurface again I shall bring this issue to other party for a satisfactory resolution.

A  dissatisfied HP customer,

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Hi all,
I'm having Kaspersky Total Security 2016 installed on my computer. I noticed a strange behaviour of my KTS some days ago: It requires reboot computer after update some components, but it's regularly, even daily!. I noticed that it often requires reboot and the afternoon and evening, never facing this problem before. I did a clean install of Windows and a clean install of Kaspersky after that, everything goes flawlessly till some days ago.
Some screenshot:

Does anyone have this problem, too?
Thanks all!

A:Kaspersky 2016 requires reboot after updating daily. Internet Security it normal?

Maxxx58 said:

Hi all,
I'm having Kaspersky Total Security 2016 installed on my computer. I noticed a strange behaviour of my KTS some days ago: It requires reboot computer after update some components, but it's regularly, even daily!. I noticed that it often requires reboot and the afternoon and evening, never facing this problem before. I did a clean install of Windows and a clean install of Kaspersky after that, everything goes flawlessly till some days ago.
Some screenshot:
Does anyone have this problem, too?
Thanks all!Click to expand...

yes i have this problem, but not daily...
i restart my system and problem fixed

Read other 26 answers

Hi all,

as per usual, it is a problem that has seen me look for help and find this forum.

I have installed windows 7 on a laptop that is a few years old (fujitsu amilo v2035pro).
I thought all was fine, i used the xp gfx driver for the video which is a via s3g unichrome igp pro.
It asked for a reboot, which i did and the video came back great at 1280x800.

Trouble is, everytime i reboot the resolution goes back to 640x480 and i cant change it. I have to unistall the device, reboot, reinstall and it is fine again.

Talk about frustrating. When installed the machine works great but why the resetting of the resolution? It makes no sense.

Any help seriously appreciated as i am going insane

A:Cant change resolution after reboot, fine before!

I'm not sure why you would install a video driver meant for XP on a Windows 7 system, or even how you managed to do this. Did 7 not install a driver by itself?

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Good day All,

To cut a long story short, I had a virus/s which Bleeping Computers was helping me with when suddenly my computer was wiped.
I used the recovery disc and did a re-install. Everything fine until I restart the machine and I get a message saying that a file is corrupt or missing. The file in question is:-


I have reinstalled three times and get the same problem each time I restart the computer.
As usual, all and any help appreciated.

A:Used Recovery disc - fine until I need to reboot

Hi .I would run a check (manufacturer's diagnostic) of the hard drive, http://support.microsoft.com/kb/314477Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ Louis

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I have a 5 year old Micron Millennia running Windows98 (I know -- sounds pretty pathetic).

In the last week or so the screen will be grayed out (you can see everything, but it's very hard to see) on boot. If you reboot it several times, the screen will eventually come back and be fine.

I tried just not powering it down -- and that works fairly well, except the screen went dim while the computer was up and running, one time. We tried replacing the video card -- got a new GeForce NVidea 6200 (which is compatible with Windows98) and everything was fine -- for a while, then the problem cropped up again.

What to do? The monitor appears to be working okay otherwise. We tried plugging in a different monitor and the problem was just the same.

Thank-you for any help or advice that you can give.
-- Penny

A:Screen Fade / Fine on Reboot

well the average life use for a crt monitor is 5 years i think it is going bad

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Hi,My laptop will suddenly freeze halfway through usage and will not respond to any commands input from the keyboard or mouse.This problem has persisted almost daily for one month already. I have to do a hard reboot of the laptop by pressing on the power button until it shuts down. Then I can press the power button again to restart the laptop and it will restart back to normal as if nothing has happened. The freezing will occur again the next day.Hardware diagnostics showed no problems. This laptop is not even 6 months old.Please advise.  Thanks. Ken

A:Laptop suddenly freezes almost daily.

Hi, Please try (a) Right click Start,(b) Select Control Panel,(c) Select Power Options,(d) Click Change plan settings (your current plan),(e) Click Change advanced power settings,(f) Select Off for both options as shown       (g) Click Apply then OK Regards.

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My PC may have had malware/virus/spyware in the past so that may have been the reason for the significant reduction in speed. Refer to this thread for background info: http://www.techspot.com/vb/topic149117.html

However, the assister presumed my slow PC wasn't due to the cause of having malware because the logfiles were clean in the end. Nevertheless, every time I start up the computer it can take up to 5 minutes for me to begin opening new programs like IE, but then I would have to wait for maybe up to 4 minutes until the program finishes opening up and wait a little while more to be able to click the address bar and start typing. Generally, before I may be able to start a new program, the computer freezes for a little while.

I've recently deleted all the unnecessary documents, music, pictures to free up more space and manually deleted infected-SmartShopper files (see thread) but the PC has gotten even slower. If my PC has a capacity of 111GB and 68.8G of free space, my computer shouldn't be running too slow. I have SP3, should I delete some Windows XP updates, if so, which?

Also, the PC freezes up every time during a HiJackThis scan so it's pretty impossible to provide a logfile.

A:Daily freezes & slow speed on XP

Who is the "assister"?

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Hello, I regularly look on this site for issues and 9/10 someone has already found a solution to the issue I am having but this one seems to be more machine specific so I was hoping that someone out there could give me a hand.

Basically when I switch my computer on it works perfectly fine for about 10-15 minutes before freezing, I have no choice but to switch the machine off and for the rest of the day it works perfectly fine. However recently I have been getting blue screens rather frequently, particularly when browsing YouTube. It could be any random video and suddenly my browser (Firefox) freezes for 2-3 seconds before the YT video flashes green and refuses to go back to normal. Audio is still playing by the way.

A few seconds after that (if I don't close Firefox immediately most of the time) the computer completely crashes and goes to a bluescreen.

I read in other places on the forum to try using something called BlueScreenView which I did and three items came up red: dxgmms1.sys USBPORT.SYS and watchdog.sys

If you could help me with anything I would be incredibly grateful, I use this machine quite a lot and would be quite upset if I had to replace it.

I would also like to add that I'm not massively computer savvy so if you could be patient with me I would appreciate it greatly, thank you for any assistance.


A:BSOD browsing + Daily freezes

Update your video card drivers. Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc Advisor or System Information for Windows.

Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more. - Belarc Advisor
SIW | System Information for Windows by Gabriel Topala - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

How To Roll Back a Driver in Windows 7

Or if you installed the latest Nvidia drivers, uninstall them and install the older ones that worked. Nvidia keeps an archive of older drivers. I don't know if ATI does. I don't see anything offhand but someone else who has an ATI card might know.

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For the last months (4,or 5 not sure exactly how many) I have had my PC freezing and rebooting itself at random times, regardless of what I was doing (sometimes it even froze while it was idle)

Anyway, I didn't mind just letting it restart on its own or me restarting it when it freezes but lately the issue has become a bit more serious when it wouldn't even log in to Windows anymore. Sometimes I would just restart the PC and then it would get stuck on the loading Windows screen (that dark screen with the WindowsXP logo and loading bar, if you know what I mean).

What's more, over the last couple of weeks I have been always asked to click on my user account icon before I could log in to Windows. While this is not something to whine about, it surely is something misplaced since I have never set anything to ask me for logging in by clicking on my user account icon. There definitely must be an application or something that changed the settings or something in the configuration of my OS.

And speaking of applications there is a file called winappp.exe that I have googled for some info and it seems like a spyware or something that bothers lots of folks but that no one knows how to get rid of. I use AVG as antivirus and my antivirus won't even detect it. I can see this winappp.exe file clearly in the "Documents and Settings>John>Application Data" folder and I could easily remove it but I don't know if this is recommended or of any use. T... Read more

A:PC freezes and reboots itself almost daily or 2 days apart

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Hey! I'm the happy owner of a normally well-working PC. But since, I don't remember when, (Probably more than one year) I've getting BSOD and Freezes random, I'll explain more detailed.

For a long period, I've been getting one freeze once a day, everyday. It usually happen after a short while after I've turned on the PC and logged into my account. (It doesn't happen if I just let the PC do nothing, but if I transfer, or anything it will most likely happen within 5-30 min) If I press ALT+CTRL+DELETE a blue screen will pop up and say "Preparing security options, please wait" (Or something like that, I'll upload picture in the following days, when I find my camera) I've no idea what is causing this issue, but I've been having it for almost a year. Until now I've been dealing with it, but it's been too annoying.

Now for the blue screen.

Blue screen has been more of a mystery it comes once everyday, for a month, and then nothing the next month, and keeps on like that. I've fixed other peoples BSOD, (Which was pretty easy) but I can't seem to get of rid of this one. It creates no DMP file, and doesn't give me a driver name. I've no photo of my BSOD, but I've written it all down, and I'll upload the photo later with the freeze. I'll give you the entire summary here. (I've tried to update my drivers, and the most common stuff.)

"A problem has been detected and windows has been shut down to prevent damage


If this is the first time you've... Read more

A:Random BSOD and freezes daily.

Welcome to SevenForums.

Please upload the files following: http://www.sevenforums.com/crashes-d...tructions.html

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Computer ran fine in the am. Shut down and restarted in the pm. Boot to windows was no slower than normal. When you click on any executable, program takes forever to load. For example, after clicking Outlook 2007, about 10 minutes later I can actually see my emails. Move the mouse to click and open an email, cursor disappears then reappears about 50 seconds later. Maybe 5-7 minutes later, the email message will open. The same scenario occurs for Task Manager, Windows Explorer, Firefox, etc.

Machine: HP Pavilion dv5000 (laptop), AMD Turion 1.79GHz, RAM 2GB.
OS: Windows 7 Home Premium 32-bit (All current updates installed)

In Safe Mode, machine seems to be operating at normal speed. Reboot to normal Windows, it's still ridiculously slow.

From Safe Mode, ran Webroot, Spybot, and Malwarebytes. Only thing found was some cookies.

Earlier today, managed to run a few things from normal Windows.
Using BitDefender 2010; defrag accomplished, registry cleaner, cleaned cookies/temp files and virus scan (none found).

CHKDSK and rebooted. No disk problems found. Currently running WD Disk Utility.

Last program installed (5 days ago): Updated iTunes program

Ran msconfig and turned off any unneeded start-up programs.

Installed the CPU Speed gadget and noticed the CPU going to 100% on several occasions.

No improvements made so far.

Because it worked fine before I rebooted and now its crazy slow, it's got me scratching my head. I thought virus ... Read more

A:WIN7. Fine before reboot. Now extremely slow.

First, try this to see if Task Manager can identify the hog:


Task Manager:
Also, you can monitor the system for excessive resource consumption. To do this, open up Task Manager by right clicking on the Task Bar.
Then select the Processes tab.
Then select the "Show processes from all users" button (in the lower left)
Then select the View menu item, then select "Select columns"
In the Select columns window, place checkmarks next to I/O Reads and I/O Other.
Click OK to accept the changes.
Resize the Task Manager window so you can see the most of the columns.
Wait for the system to freeze.
Look at all of the columns to see if there's anything that looks excessively high - if so, let us know the Image name of the process.
FWIW - System Idle Process is supposed to have high CPU readings - anything else with high CPU readings is an issue.

If that doesn't work, we can try XPerf (more info here: http://www.carrona.org/xperf.html ).

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- PC Chips A15G mother board, BIOS just flashed with the 2008/08/12 update
- 2x Western Digital WD10EADS 1TB hard drives set up as a RAID 1
- Fresh install of Windows XP using the F6 function to install the RAID drivers, updated to Service Pack 3
(I can provide more system information if it will help)

I just upgraded my home-built desktop from a single 80G IDE hard drive to a RAID 1 with dual 1TB SATA drives with a fresh install of XP using the F6 option and installing the required RAID drivers. The system runs great but it would not power down after shutting XP down. After flashing the BIOS with the 2008/08/12 update, things get weirder.

The machine still doesn't power down when I shut down XP, but will shut down if I hold the power button for 3 seconds or so. However, if I press the Reset button on the front of the case the machine shuts down instantly, but does not reboot. When I select "Restart" from the shut down menu, the machine shuts down instead of rebooting. Even further, if I go into the BIOS menu then exit, the machine shuts down instead of rebooting.

The XP install is new this weekend so if I need to do something major it isn't a big deal. Is there some sort of BIOS setting that I have wrong or is something corrupt? The machine ran completely normally with the 80G IDE drive.



A:Computer works fine, but will not reboot when requested

This appears to be a RAID issue, try disabling RAID and pulling one of your hard drives see if that changes anything.

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I am working on an XP Prof desktop and when I turn it on it goes to the login and a little further and then single beeps and starts the boot again. I can boot in safe mode fine. I stopped the auto reboot in boot failure and got the error and blue screen "PAGE_FAULT_IN_NONPAGED_AREA" on the next bootup. I have run scans and cleaned up some adware with malware bytes...What should I look for now? Thanks

A:Continuous reboot in XP but safe mode does fine

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I am working on an XP Prof desktop and when I turn it on it goes to the login and a little further and then single beeps and starts the boot again. I can boot in safe mode fine. I stopped the auto reboot in boot failure and got the error and blue screen "PAGE_FAULT_IN_NONPAGED_AREA" on the next bootup. I have run scans and cleaned up some adware with malware bytes...What should I look for now? Thanks

A:Continuous reboot in XP but safe mode does fine

That would typically indicate a hardware issue. If there are multiple sticks of RAM present, try only one at a time. You may also want to try a different video card if possible, or test the current video card in another system.

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I am having issues with a home built pc that I have not been able to resolve on my own. BSOD happens on startup almost every time. PC bsod then reboots and operates normally. Any information you can provide regarding what is causing this and steps to resolve is greatly appreciated.

Thank you,


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Ever since i got my laptop ive been plagued by blue screen freezes often and seemingly randomly. doesn't matter what i am doing. Several times a day it happens. I used to get kernel inpage errors and ive been trying to update all drivers and a few solutions i found online. Finally reduced it to pretty much daily freezes and mostly the correlating event is 
Kernel-PnP event id 219 The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&1. -> what is this exactly? and why?
My searches so far show the driver for that error is a Intel Collaborative Processor Performance Control Driver. There is no 9550 windows 10 driver available for it. Any suggestions?
Can anyone please help? is this a hardware issue?
i updated to new BIOS 01.02, have the latest Dell drivers for everything.

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Hey, first of all I want to re-introduce myself. I've earlier had problems with this pc (actually the same as I have now) And you can read about it on the old thread. Random BSOD and freezes daily.

I would very much like you to read this thoroughly due to the problem is quite unique.

To enlighten about the problem, I will start from the very beginning.
Since as long as I can remember having this pc, there has been some issues on it. I basically put these issues into 3 different categories. The first is freezes, the second is random BSODs and the third is the dump/dmp files.

1) First issue, the freezes. This happen one time, after the PC is turned on, no more, no less. but it will happen at least one time. The thing that does seem to trigger it, is using the pc, on a level just above idle. If I e.g. start my pc, log on, and try to install something, it would instantly happen. Here it how it goes. when it freezes, I can't do anything but move my mouse, nothing will work, only my music played in Windows media player keeps on, until it hit the next song, then it stop. If I try to press ALT+CTRL+DELETE what happens may vary, but the most common is it turns over to a blue screen saying "Preparing security options" it might also just turn black, where after it show the message that it could not go to security menu, where after I press OK and the pc run normally until I turn it off, or it crashes by a BSOD. I suspect this to be linked to my SSD, and the BSODs that ha... Read more

A:Daily Freezes, Random BSODs, no DMP files.


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I recently purchased a new Alienware Laptop with Windows 10 installed. I'm having issues where on start-up, programs such as File Explorer, Internet Explorer etc. are taking 5-10 mins to load, whilst Apps such as Windows Edge load straight away. If I also try to open say my C Drive on File Explorer once it loads, I just get the Blue Loading Disc for another 5-10 mins until that loads.

But if I restart my laptop, everything then seems to run fine after that (but obviously I don't want to have to keep doing that as a permanent solution). I'll run a Virus Scan and make sure there's nothing bad on there but has anybody seen anything like this before and can offer some assistance?

A:Windows 10 Explorer Problems at Start Up But Fine on Reboot

I've seen that happen but it was some time ago, back in the days when computers started becoming faster processing but the HDDs were not keeping up in access speed, about when the 80486 was giving way to the Pentium-class processors. The initial bootup was faster than the HDD could deliver data but the reboot happened fast enough the HDD hadn't fully shut down, was still spinning. All that to say your situation may be a problem developing with the HDD.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8131 Mb
Graphics Card: NVIDIA GeForce GT 720, -2048 Mb
Hard Drives: C: 920 GB (644 GB Free); D: 9 GB (1 GB Free); J: 931 GB (694 GB Free); K: 931 GB (828 GB Free);
Motherboard: Hewlett-Packard, 2AF7
Antivirus: Norton Security, Enabled and Updated

My system:
HP Envy 700-215xt
64 Bit operating system
2 year old desktop tower
I run Norton Security and Malwarebytes Anti-Malware Home (Premium) and Malwarebytes Anti-Exploit Premium for the last year

My issue:
About 3 week ago my computer started to run slow when webpages load(I typically leave my computer on 24/7) so I rebooted and it started to run just fine. Then about 24-36 hours later I noticed it running slow again when loading webpages. By running slow I mean, the mouse would freeze up as I would try to move it while the page was loading, once the page loads the mouse moves around freely. I do not notice the mouse freeze while loading large computer programs such as full version of Photoshop or Power Director. It only seams to happen when loading webpages. This holds true no matter if I use Chrome, Firefox or Edge. So it has consistently started running slow after being on for 24 to 48 hours. It seems to get worse the longer it is on, but always runs fine after a reboot. It also seems that the webpages load faster af... Read more

A:Computer is slow after on for a long time, fine after reboot

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Anytime I do a reboot the system hangs with a black screen right before the Windows XP splash screen. No blinking curser on the screen and no hard drive activity but all of the other lights on the computer are on. I can turn the computer off and back on and it boots up fine. It doesn't even hesitate at the point where it hangs during a reboot.

I recently had to visit the Am I infected? What do I do? forum to get rid of a google redirect problem but this was happening before that. It is just starting to irritate me because I went through the process of updating everything and I can't just do a reboot during the updates anymore.

I downloaded the hard drive diagnostics check from western digital and the drive checks out fine. I'm not familiar with any of the utilities mentioned in the pinned posts so I'm afraid to run them without help and specific directions.

Operating system is Windows XP Professional (64-bit) Service Pack 2.

Any help or suggestions are greatly appreciated.

Jo Ann

A:Hangs on reboot but boots fine if turned off and back on

System manufacturer and model?

Black screen on boot (no cursor) - Microsoft Answers - http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/black-screen-on-boot-no-cursor/892d155a-aadb-4e54-8e59-edf98b0ed020


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