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HDD broke, installing windows on a brand new drive

Q: HDD broke, installing windows on a brand new drive

hi

a little while ago my hard disk broke so i just bought a new one to replace it.

now im just a little concerned about my windows XP activation key. if i use the same key i used on the old (and now broken) drive, will it still work on my new drive? or do i have to buy another copy or something to get it working?

ive tried a dozen things to get my old drive back in order but nothing worked so i threw it out. i know that i cant use the same key on multiple machines but im just wondering will Windows be able to recognise the fact that im upgrading now?

thanks

RELEVANCY SCORE 200
Preferred Solution: HDD broke, installing windows on a brand new drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: HDD broke, installing windows on a brand new drive

give it a try worse thing is you will have to call ms and explain to them what happened and see if they will five ypu a new key

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RELEVANCY SCORE 63.6

I have an hp pavilion and I just installed a usb card by myself and felt proud that I got it in but when I turned my computer on and inserted the usb card drive disk the optical drive had disappeared from my computer. The optical drive still opens but it keeps automatically closing after about 1 second of it being open. Please help.
 

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RELEVANCY SCORE 62.8

I have an AMD6/300 box with 229K RAM, with Maxtor One-Touch for backup and a Zip drive. Tech guy who installed the upgrade from my origina W98SE to Windows 2000 did a "clean install", which wiped out my links to my programs on the hard drive AND severed all connection with my external HD and Zip drives

The programs that I used to use are still on the C:\ drive -- I can see them by going My Computer->C:\->(folder)->(program). But most of them won't start up when I click on them. The installation programs for those I downloaded were, for security, (ahahaha!) placed on the external HD so I can't get at them.

Anybody know of any way I can (a) restore the connections to the external HD and Zip drives [most urgent problem] and (b) re-connect the programs which are on the C:\ drive but not answering when they are called?

I guess it'll be a while before I can start to call myself a geek if I get into binds like this.

-- Dick Eney
 

A:Installing W2K broke my links! (external drive access)

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RELEVANCY SCORE 60

All this techie stuff is Latin to me. So bear with me. I took Spanish in high school.

1. I have a Dell Inspiron 6400/E1505. I bought it used 4 years ago.
2. I am installing a brand new hard drive, fresh out of the box.
3. The drive that died on me was a Seagate Momentus 7200.1, 100GB, 7200 RPM, Firmware 8.04
4. I went online to best buy and micro center, but am in the dark regarding the driver interface. Since the laptop is pretty much dead in the water, how can I determine the it? I'll need to know that before I walk up to the kid in the store, right?
5. As soon as you tell me what I need to buy, I'll install it and then have some questions about installing Windows XP.

Thanks in advance,

Patrick
 

A:Installing a brand new hard drive, what's next?

Hey Patrick,

Yes you check what the problem is in your lap before buying the HDD. So,
Does the laptop turns on without the hard disk? If so a message should appear there is no boot device.
If the lap works fine without the hard disk well you should buy the new one.
If the lap is pretty much dead well it is probably dead from every circuit on it.
 

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RELEVANCY SCORE 60

Hey guys,

Bought a new PC today with Vista Home Premium. Did the initial startup and installation of a few things, everything was fine. I then connected my old HDD so I could transfer all my documents etc. It's an IDE HDD. Anyway, I started the PC up and it said winlogon.exe missing or corrupt or somethin to that effect. I checked the bios and it was correctly booting the new HDD.

I then ran the recovery at start-up, it gave me the option to repair which I chose. It then restarted and gave me 2 options: 1) Run ramdisk, 2) Run Vista (Recovered). I chose 2. It then started loading, got as far as 'Preparing Your Desktop...' then after a long while just went to a green screen. I restarted and went into recovery where when I tried to choose repair it'd start to load then come up "error 100c contact your administrator". I've tried everythin, restartin, removin the old HDD (which may I add I'm usin right now as I'm back on my old PC), safe mode (which just turns into a black screen with the Windows version number and safe mode in all four corners, etc etc. I've tried everythin I can think of. It won't even let me get to the command prompt.

I've rung HP who were 'extremely' helpful and have said they're gonna send me out recovery discs.

I jus didn't know if u guys had any other suggestions before I get the discs n end up doin a complete reinstall?

A:Brand New PC Broke!

Recovery cds should get you back up and running. But in the meantime boot to F9 and let it run diagnostics on the computer. It will check the Hard drive, cpu, ram, etc. And if anything is defective that program will give a failure code. Call HP with the code to get the part replaced. If a hard drive fail code is failed with "value" and any number than that could just mean the disgnostic program malfunctioned or the OS is unreadable. A failure code beginning with BIO or HD are valid.

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RELEVANCY SCORE 59.6

There are 2 basic types of hard drive that most people will want to install.

They are 1 - Pata, also called ide and ata. Easy to recognise as they have a large 40pin socket and jumper settings.

And 2 - Sata, both sata 1 and 2 are set up in the same way. They are easy to recognise as they don't have a 40 way socket but have a 4 way instead.

There are also scsi hard drives but i doubt may people will be using them so i will not be dealing with them in this post!!


Pata - Pata's will connect via a 40 way data cable that has 2 plugs on it excluding the one that plugs into the mobo.

It is VERY VERY important to get the jumper settings correct or THEY WILL NOT WORK!!!!

There are 3 basic jumper settings, cable select, master, and slave.
The easiest way to set them up is to use cable select. The mobo itself will then assign master and slave as it sees fit. Usually it will set the drive on the end plug as master and the other one as a slave.

If you are running more than 1 pata drive on the same cable then you must insure they are both set to cable select or that 1 is set to master and 1 is set to slave. Having both set to master WILL NOT WORK, and having both set to slave WILL NOT WORK.

Once that is set correctly most mobo's will be happy and boot fine, if yours doesn't then you will need to check the bois settings. The instructions for doing this will be in your mobo manual!!!




Sata - Only 1 device is catered for per cable so ther... Read more

A:If you are installing a brand new hard drive then please read this!!!

One minor correction to avoid potential confusion. It's really a 40 pin, 80 wire cable. Most will know what you mean, however.
 

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RELEVANCY SCORE 59.6

The actual problem I am encountering is that I get a "asms file is needed" message and I have no idea what to do from here. I investigated several threads that my search took me to but the threads have been closed and I didnt find and solutions. I have the original WXP pro install disc and SP2 & SP3. I am not at all PC savvy so I need help with what to do from here. Can someone please help?
 

A:Trouble installing WinXP pro on brand new drive

Is that an actual XP Pro CD, and is it XP original or XP SP1?

If you've installed a new hard drive, it needs to be formatted before you can install XP Pro in it.

The XP Pro CD does all the work - if that's what you have.

---------------------------------------------------------------
 

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RELEVANCY SCORE 59.6

Hi guys,

I'm replacing a dead hard drive from my dell dimension pc with a brand new hard drive. I have an xp installation cd, can somebody remind me of the steps I need take to prepare my new hard drive (once it's all plugged in) for the installation of XP. Haven't done this in ages so would really appreciate a reminder!

Thanks

Jacob

A:Installing XP on brand new hard drive... need a reminder!

This is all you need to know friend. http://pcsupport.about.com/od/operatingsys...nstxpclean1.htm

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RELEVANCY SCORE 59.2

I installed (actually the retailer installed) a brand new 200 GIG hard drive (MAXTOR Ultra Series 7200rpm, ATA 133) along w/450Watt Power supply and HD cooler.
Just this afternoon, my whole flippin' (XP PRO) computer went South, a warning popped up after I rebooted that the new 200 GIG HD was "totally corrupted" (and something or another-lost the notes I made) and could not be read or something or another.

I whips out my XP disk, and try to get to the (any) restore point but could not. Could not reinstall XP, nor access my CD/RW, just the DVD drive.
(I (do not) blame MAXTOR, in that I've have both an 80GIG and 40GIG MAXTOR HD for some time now (80 still installed) and have never had a peep, rattle or glitch out of either)

Of course I had done a clean install of XP on the new 200 GIG drive and the install went flawlessly. I've had no glitches until today.
Called the (major storefront) seller and they said bring the 'puter in and they may be able (would if able) to transfer the data on the (new, less than 30 days old hard drive still under warranty) to another new, 200 GIG hard drive.
I'll take them up tomorrow but since having the initial trouble, I've been able to access the new ("C" drive) 200 GIG and have been in the process of transferring files to partitions on the "D" drive (80GIG) MAXTOR. Being a (now retired) 37-year Photojournalist/Photographer, I bought the new drive for my photos.
Strangely enough, I&... Read more

A:Installed Brand new 200 GIG HD, it broke

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RELEVANCY SCORE 59.2

I wanted to factory reset my laptop so I went on the zoostorm website ( I have a zoostorm windows7 250gb 1gb ram) and after I got to reinstall it got up too 40% and said the file was missing. So now I a image recovery? Is there any way of getting anything back, any comments would be great thanks.

A:re-installing windows broke my netbook

Did you make the Recovery Disks?

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RELEVANCY SCORE 58.4

i dunno what is going wrong but i just purchased a Asus laptop from bestbuy and i had to exchange the first one in the first three days of owning it cause they said it had and internal issue with the wireless card. the best buy page for my laptop can be found here http://www.bestbuy.com/site/olspage.jsp?sk...d=1218044029168 Now in 5 days the new one is also not working. I mainly use it for world of warcraft and shy away from browsing the internet heavily but it seems when i try to start it up it says "WINDOWS FAILED TO LOAD A RECENT CHANGE IN HARDWARE OR SOFTWARE MIGHT BE THE CAUSE. FILE: \WINDOWS\SYSTEM32\KDCOM.dll STATUS: OXCOOOO221""WINDOWS FAILED TO LOAD BECAUSE THE KERNEL DEBUGGER DLL IS MISSING OR CORRUPT,"i dont have a repair disk but i do have a recovery disk its just that i dont really want a computer if i cant store my stuff on it without worrying if its just gonna break again. should i return it for my money? is it a coincidence that i have had 2 break in a week? what should i do with this thing?

A:Second brand new laptop that broke within a week...

As long as it's under warranty, send it back until you get one that works

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RELEVANCY SCORE 58.4

I recently got a new monitor, and after installing the proper software for it to function properly, it seems that my task bar has been severely crippled. First off, I can't open the Windows Home Button, even if I use the Windows key; Cortana also doesn't work and the calculator, store and voice recorder show up as blank spaces and will not open. The Wifi settings, new notifications, sound settings and calendar are the last things that will not open no matter what. I've been putting up with it for a little while, but it is really inconvenient. I would appreciate any advice on how to fix this (I have already tried reinstalling Windows 10).

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RELEVANCY SCORE 56

I installed the latest version of Message Analyzer and it appears to have caused the Microsoft-Windows-NDIS-PacketCapture provider to stop working. I'm running Windows 10 [Version 10.0.10586] and the Microsoft-Windows-NDIS-PacketCapture
provider was working prior to installing Message Analyzer. I have a custom console application, that I wrote, that analyzes packets and it uses the Microsoft-Windows-NDIS-PacketCapture provider by processing the ETW events the provider produces. The console
application did/does not install the Microsoft-Windows-NDIS-PacketCapture provider. Prior to running my application I would either use the powershell commands or netsh to start a session with the Microsoft-Windows-NDIS-PacketCapture provider and
then my app would piggy back off of that. This way I do not have to load the filter driver myself. Everything was working fine and I was capturing data. That is until I installed message analyzer. Now neither the powershell or the netsh way appears to work
and message analyzer isn't capturing any packets either. It looks like both the powershell and the netsh ways start a session and they load the Microsoft-Windows-NDIS-PacketCapture provider but no packet capture events are occurring. Please advise. 
Thanks!
Scott

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RELEVANCY SCORE 55.6

So here's the story. One of our staff knocked a ThinkCentre A2U onto the floor.  It appears that the HDD is damaged beyond repair - we can't get past the BIOS screen. Easy enough to buy a new HDD, but how to install Windows 7?  We have the Product Key, but Microsoft rejected it saying that we needed to contact the manufacturer - Lenovo. So here we are.  DigitalRiver is no help, it just refers back to Microsoft. Any suggestions, guys?

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RELEVANCY SCORE 55.6

Hi all,

A few days ago, I bought a GALAX Gamer 120GB SSD and a Toshiba 2TB 7200RPM HDD from a PC parts store. I installed them in my tower's case and connected them up. Then, I attempted to install Windows 8.1 Core onto the SSD from a bootable USB drive I had made using Microsoft's Installation Media Creation Tool. The installer promptly error'd. I attempted a few more times, to no avail. I contact MS's answer desk, and they couldn't help, so I left it for the night and went to bed. The next day, I decide that I will attempt to install Windows onto the HDD and then clone it over. Of course, it installed perfectly fine on the HDD. Using both Windows' System Image Backup/Restore tool and a myriad of others, I still could not get an installation on the SSD. I ran a surface test on the SSD which turned up fine. I tried again tonight with the same USB drive to install Windows onto the SSD, again, it error'd, I contacted the MS Answer Desk again, they had me change a BIOS settings, and then take my ram cards out and clean them with an eraser. Neither of those worked, and MS support suggested I contact a local tech as it is a hardware issue.

Do you guys have any thoughts on what I should do? Feel free to PM or reply asking for more info.

TIA,
Stannis

A:Installing Windows 8.1 on a brand new SSD

Now that you have windows on the HDD - Does the SSD show up in file explorer? and Disk management ?

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RELEVANCY SCORE 55.2

I just bought a new laptop yesterday, so there's no bugs or anything on it. All I've done is check my gmail, install an the antivirus program Best Buy gave me, and try to install some of my audio recording software (Adobe Audition and Guitar Port).
And that is where my problem starts.
My old computer had windows xp on it, and it ran my software just fine.
Now with this brand new computer, it won't install.
I get just past the part where you agree with all their license stuff,
and then suddenly it tells me, "Setup has stopped working. A problem caused the program to stop working correctly." And then it just closes the program.
I bought this software in 2007, so I hope it isn't "too old" for Windows 7 or something...
...Help?

A:Brand new Windows 7 not installing software

Run it in compatibility mode

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RELEVANCY SCORE 54.4

Hello

First of all, can I say that I am somewhat computer illiterate, but I am determined.

I recently purchased a new desktop computer, the specs are:

Intel Core i7 2700K CPU - 3.5GHz
Gigabyte / Asus Z68 Motherboard
16GB DDR3-1600MHz RAM
1TB SATA3 7200RPM Hard Disk
BluRay Combo Drive(LG)
2 x ATI HD6970 2GB PCI-e in Crossfire configuration
Antec Nine Hundred Gaming Case
Thermaltake Tough Power XT 875W PSU

Now it comes time to install windows 7 professional, so I purchase a copy of the OEM version (because I'm stingy).

When I put the DVD in the drive it boots straight away and it comes up with a black screen that says "Windows is loading files........." . The bar on the screen loads and then it says "Starting Windows", after that a blue screen with some leaves and what looks like a very small bird appears in what I am assuming is meant to be the start of the windows 7 professional setup screen, however nothing comes up and after a while (5 minutes or so) my computer restarts and it's groundhog day (has been doing it for the last 3 hours).

Can anyone help me?
Cheers
 

A:Problem installing windows 7 on brand new desktop

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RELEVANCY SCORE 54

Hi all, trying to setup up a secondary monitor (LG 24MP58) for my Lenovo Yoga 900 tablet...to no avail. Everything seems to be assembled correctly, but absolutely no response from the LG. Doesn't even light up or appear to be "trying" to work. There are no physical buttons or controls of any kind, on the monitor. Win 10 generated a PnP monitor in Devices. HDMI is connected to Type-C USB port on tablet via Insignia adapter. Would eventually like to have a duplicate of my tablet screen on the LG.
Any help or suggestions greatly appreciated.

jim

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RELEVANCY SCORE 54

I will be building a new computer soon and decided to burn a fresh Windows 7 install disk. I used the Windows USB/DVD download tool to burn the Windows 7 ISO to the disk. After about 44% completion, the disk ejected from the drive and the tool stopped, saying there was no media in the drive. After putting the disk back in and restarting the tool, I found the drive would no longer recognize the disk. I then attempted the same procedure on another computer and drive with the same result... after about 20% completion the tray just spat the disk out. Now confused and curious, I attempted to put another blank disk in. The drive did not recognize the disk, and the results were the same on the second computer I tried.
 
After a long night of troubleshooting, here are my observations:
 
Both drives are not old by any means and do not get heavy use.
Both drives no longer recognize DVDs, but will recognize CDs.
The second computer will experience a freeze when attempting to select the context menu on the D: drive and the 'My Computer' process will have to be manually terminated to continue.
Both drives seem to be mechanically and electrically sound; they are both recognized by Windows and will attempt to read disks just fine.
 
What I've tried to fix them:
 
Deleted 'UpperFilters' registry value
Uninstalled the drives from Device Manager and restarted
Rolled back to the restore point before installing the Windows Tool
 
None of these fixes have worked for me so... Read more

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RELEVANCY SCORE 53.2

My husband bought me a brand new laptop from Best Buy and also recently purchased an iPod touch for me for Mother's day. I had downloaded iTunes 9 on my old laptop (before getting this new one), the old computer was running Windows XP and I did not encounter any problems installing iTunes 9 & using it to get my Touch started.

I wish to install iTunes 9 on the new computer to use for playing, storing, and burning CDs but when the download is complete and I start going through the installation process, at the very end of it all I get an error message saying that the installer detected an error and the installation could not be completed...and then something about try installing later. I would have copied and pasted the message but I am in a bit of a hurry and I don't have time to sit through the whole download again to get the message.

Anyway, I can follow directions but if anyone has any help to offer please put the information in lamens terms...I'm very familiar with computers and other forms of technology but after wasting all day trying to solve this on my own I just want someone who can help to give me the simple steps to solve this problem so I can get iTunes up and running.

Thanks,
Jenna

A:Trouble installing iTunes 9 on brand new laptop running Windows 7

Redownload the Installer. It's probably corrupt.

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RELEVANCY SCORE 52.8

So my laptop broke, something to do with corruption of data and i have no idea how, already angry because of something i didnt want to happen... during a very important time of the year for work...

I now am in the situation where i already spent around 300 dollars USD fixing my laptop, now that i have a fresh new working hard drive how do i get my OS back?

I bought it from a retailer, my broken hard disk is inaccessable so i cant get into it and seek out it's activation code ETC.

Anyone ever had this situation before? how do i get back my windows 7 OS with it's key that no one is using.

Im not going to spend all of that money again since it was part of the package of buying that laptop.

Please assist.

A:Laptop Broke, replaced hard drive Disk, What about my windows 7!?!

  
Quote: Originally Posted by louis cardinal


So my laptop broke, something to do with corruption of data and i have no idea how, already angry because of something i didnt want to happen... during a very important time of the year for work...

I now am in the situation where i already spent around 300 dollars USD fixing my laptop, now that i have a fresh new working hard drive how do i get my OS back?

I bought it from a retailer, my broken hard disk is inaccessable so i cant get into it and seek out it's activation code ETC.

Anyone ever had this situation before? how do i get back my windows 7 OS with it's key that no one is using.

Im not going to spend all of that money again since it was part of the package of buying that laptop.

Please assist.


Your laptop should have a sticker on the bottom with the key for your version of windows. Also, your manufacturer might provide recovery disks.

This is another good reason to always make the recovery disks when you first setup your new laptop.

Rich

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RELEVANCY SCORE 50

I had to install Novadigm Radia 3.1 onto my laptop, which is used at work and home. This has made it impossible to log into public web mail applications (yahoo, hotmail, etc) - it also has made it impossible to receive yahoo IM (though I can still log on and send messages successfully, on return only a spurrious character is returned rather than the real message) - windows system restore seems to be broken, as running it is only bringing up a blank page - and finally, there seems to be no uninstall for this application.

These issues are not confined to home or office network.

Does anyone have any idea:
-What Radia is doing to cause this?
-How I might work around it
-How I can get rid of it from my laptop?

Thanks for the help!

A:Installing Novadigm Radia 3.1 Broke Everything!

You might want to read this

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RELEVANCY SCORE 49.6

Hi,

I installed VirtualBox onto my Windows 10 machine 2 days ago and I do remember during the installation that it said VirtualBox would amend some adapter settings but didn't think anything of it at the time.

My internet was fine after the install but last night I tried creating a VM, once I had completed that I closed down VirtualBox and noticed that my internet was going slow and it had diverted to the Wifi. As it was late at night I didn't do anything with it.

Today I have turned on my machine to find that the ethernet settings were no longer working (Which was why my PC has defaulted back to Wifi). So I tried the following troubleshooting steps and I still have not been able to resolve the issue, is anyone able to assist?

1) Ran TroubleShooter - It came back with the error '"Ethernet" does not have a valid IP Configuration' and it looks like trouble shooter can do nothing further to resolve this.

2) Disabled Wifi - to see if it would default back but did not

3) Uninstalled network drivers and reinstalled them - No change

4) Uninstalled VirtualBox from the machine and restarted PC - No change, still unable to connect to Internet

5) Ran CMD with ipconfig /release and ipconfig /renew - This caused CMD to run three lots of errors:

1 - No operation can be performed while wifi media is disconnected

2 - No operation can be performed while the ethernet media is disconnected

3 - Error occured while renewing ethernet operation : cancelled ... Read more

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RELEVANCY SCORE 49.2

Hello,
The last two times I've posted here were regarding some personal PC issues, but now this problem extends to a friend.
 
A friend and I just finished building a gaming PC for him. Part list is located here: http://pcpartpicker.com/p/L9TN99
 
A little background on this build...the BIOS on the motherboard was incompatible with his CPU, so we put the CPU from my rig into his, installed the OS onto the Samsung SSD, then updated the BIOS. When we put the 4790k back into his PC, it booted just fine (albeit for an SSD, it was very slow, which is a separate issue)...
 
To my knowledge, Windows 8.1 installed correctly. No errors in the installation process, no errors during the BIOS flash, it runs just fine (aside from the slow boot). The SSD is listed as the C drive and has all the capabilities of a normal hard drive. The entire OS is on there. I have the same Samsung running Windows 7, boots up in about 5-6 seconds. I also have the same Seagate HDD, and had no problems turning it into a single partition and formatting it (again, on Windows 7).
 
On his PC, the Seagate is recognized under the device manager, and it shows up in the disk management interface. It can't be used, of course, because it's not formatted. It also shows up in the sata ports in the BIOS. However, the Seagate HDD will not format through the disk management interface. The memory partition is healthy, and the capacity seems to be correct, but every attempt to format NTFS will simply erro... Read more

A:Windows 8.1 not formatting a new hard drive on brand new build

In his bios setup screen there should be an option to ' load performace defaults'
 
Did you install the motherboard drivers after windows 8?
 
If you think it could be the cable .. Try a different one?  Make sure you didnt connect his sata drive to any RAID connector on the motherboard.  It should be put in SATA 1

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RELEVANCY SCORE 48.8

I have a 2TB Western Digital My Book Essentials, it's filled with tons of old photos, movies, docs, games, and I'm scared to think of what else. The SATA to USB connector broke on it, so I took the drive apart and put it inside my computer. I opened up device manager because it wasn't showing up automatically and the 2TB is showing up as unallocated, I'm freaking out now because I'm scared the data was somehow deleted.

What do I do?

edit: I realize also this isn't directly related to Windows 8 (besides the fact it's the OS I'm on), but I don't know where else to post it. I'd also like to say that I had a really deep feeling the drive was going to break continually for about two weeks before it happened, so if you have a similar feeling about something, don't ignore it!

A:External hard drive shell broke, salvaged internal drive

As long as your hard disk is still spinning & recognized by Windows, the data in your hard disk is still there, just the File Allocation Table got corrupted, You'll have a good chance to recover your data. What you need is a data recovery program, I use this program in the past:

Data Recovery Software Products - Runtime Software Products

In the mean time, leave this hard disk alone, do not initialize or format it when Windows offers to do so.

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RELEVANCY SCORE 48.4

Looks that way.

Ever since the technician replaced my defective CD drive, I've been noticing a quick flash of a message saying "diskette drive failure" while I launch Windows. The screen goes by too fast for me to read it, but when I put a floppy disk into my drive, the computer prompted me to insert a floppy disk.

What could have the technician done? I was never getting this error or problem before he came.

He only said his name was Allan. No phone number or anything to contact him.
 

A:Dell Technician Broke Floppy Drive While Replacing CD Drive

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RELEVANCY SCORE 48.4

Dell Inspiron 15, 5000 series, arrived yesterday afternoon
Just been trying to set it up and having trouble with the DVD drive - doesn't recognise anything that is loaded.
Makes all the right noises, tray opens and closes, LED works, whirring/spinning sound, as expected.
But nothing showing in windows explorer. No drive appears. No autoplay.
Have stepped through the auto supportassist feature, no reported problems with anything,
Device manager showing that the DVD drive is connected and working as it should. Drivers are saying up to date.
The only one time I managed to get the laptop to recognise something in the DVD tray was actually when I went into device manager and clicked on the update driver button. It seemed to trigger something that made the disc inside spin and the drive appeared briefly in windows explorer. But since then, it either displayed the contents of that one disc (even when different discs were loaded subsequently), and since rebooting has gone back to not showing anything.
Same story whether CDs, DVDs, software, etc
Of course Dell support are not available until monday when i'm back at work!! Hopeless!
Is there something obvious i'm missing? Have I not set up the new laptop properly (I followed all the instructions on screen when first booting and been through everything in the quick start guide twice now)?
Any advice greatfully recieved!
Tom

A:DVD/CD drive not recognising media, brand new Dell 5000 series, windows 10

Use the support web site instead of phone. That is available 24/7. One thing to try if you haven't already is Windows Update with several reboots/retries until there is nothing more available.

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RELEVANCY SCORE 47.2

I have just built my first computer and am attempting to install Microsoft Windows XP: X64 edition. I get through the initial installation and it tells my comp will reboot and then continue setup. it then restarts and i get te windows logo and a loading screen but then nothing happens. someone please help me out. i don't want to pay microsoft $35 for help. Thanks ahead of time for helpin me.
 

A:Installing on brand new HDD

have you checked your connectors for your hardware and try and format the hdd again. when the windows screen loads and nothing happens then so i understand it is the services. if may be your cd drive as sometimes they can cause that problem
 

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RELEVANCY SCORE 47.2

I just unpacked my custom build and got it turned on.. went to try and get the internet working, and for the life of me.. i can't figure it out.
I don't even have a little wireless bar down in the right hand corner. when i try to connect to a network in network and sharing center, it wants me to plug in an ethernet cable. But i want wireless.. Also in the side panel of Network and sharing center, i don't even have the option for wireless.. i have Change adapter settings, and Change advanced sharing settings.

I try to set up a new connection or network and Connect to the internet, the only way it asks me to connect is by broadband(PPPoE). If i try set up a new network it asks me to choose the wireless router or access point i want to configure, might take up to 90 seconds for networks to appear.. but nothing pops up.
Anyone have any ideas?

A:Brand new computer, Brand new windows 7.. no wireless?

In Device Manager, Network Adapters, is your wireless shown?

If yes, is the driver installed? If no, is it enabled in BIOS?

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RELEVANCY SCORE 46.4

Hey peeps!

I just bought another 8gb stick of ram to go with my other 8gb. Whats installed in there right now is the Corsair Vengeance LPX 3200mhz 8gb. The one i purchased is Corsair Vengeance LPX 2400mhz 8gb. My motherboard being a MSI Z170a sli pl. Will The 2400 mhz stick work with the 3200mhz? If so how would i go about installing it? Do i dual link it, or single? Go into bios set timings with the 3200mhz?voltage?
Or will putting in the Stick automatically adjust the to what it needs to be?
 

A:Installing Ram same brand different frequencies

It should work but both sticks will run at the lower speed of 2400MHz.

Are you in Poland ? (Looking online for your motherboard found only Polish websites).
 

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RELEVANCY SCORE 46.4

I am new to Windows 10, never used it... Here is my question...

I have a new SSD and a genuine Windows 7 Pro key, which I have not used. Do I have to install windows 7 with this key on my new SSD first and then upgrade and then clean install windows 10 or is there a way to do a clean install of Windows 10 and then activate using the windows 7 key.

I suspect the answer will be NO but I thought I would ask...

Thanx for the replies...

A:Installing on a brand new SSD with a genuine Win 7 Pro key...?

No need to install 7. Download 10 Pro from Tech Bench, put it on a USB with Rufus, clean install Windows 10 and put in your 7 Pro key when asked.

Absolutely there is no need to install 7 first.

Where (or who) is Anduin by the way?

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RELEVANCY SCORE 46

I just recieved my new Dell dimernsion 4600 and wanted to install an Optorite DVD+/-RW that I just purchased. The burner reads and writes in both cd and DVD. My new Dell came only with a CD ROM drive. I am wanting to know if there would be an advantage to keeping the new Dell CD-ROM drive in my computer or should I just install the DVD burner in its place.

THanks for your assistance. I am definitely new at installing hardware so any tips about the installation process would be very helpful
 

A:installing DVD burner on my brand new dell

If the CDROM is on the secondary IDE cable, install the DVDRW on the same cable as the CDROM. Make the DVDRW master and the CDROM slave.

This way you can do on the fly CD to CD copying.

At the end of the year you can replace the CDROM with one of those Dual layer DVD 16x drives that are supposed to be coming out.
 

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RELEVANCY SCORE 46

hi im having a problem
i have an 80gb old seagate hd and a brand new 750 gb samsung hd (both sata) i had originally xp installed on the 80gb and then got the upgrade to vista disc and had no problems... now i wanted to get rid of the old 80gb hd so i could use the second sata port for my new blu-ray disc player but i have data on my second 750gb that is valuble to me and is not easy to move.... so i created a 100gb partition using paragon partition manager and installed the os on the new partition which is the G:/ HD.... So i have the two options of vista when i start my pc but when i try to remove the old hard drive and boot vista just on the new one i just get a black screen with a dos type (_) symbol

please help me out here as i want this fixed (i spent hours installing programs and settings etc. on the new hd)

thanks in advance,
robert
 

A:installing vista on brand new hd with partition

Anyone? please this is pretty urgent
 

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RELEVANCY SCORE 46

This is a PURELY physical problem - up until I dropped my laptop on it's side on a table the other day, my DVD/CD drive read disks beautifully.

It opens and shuts smoothly and fine, but when I try and start up sims or play a DVD, it says there is no disk. I restarted my computer, and it is not responding accordingly. I will attempt this again, but first I would like to know if fixing it without replacing is even possible. I examined the disk holder bit and nothing seems crooked or broken. If it's misaligned, how do I tell?

If I can't figure out how to fix the damn thing, how would I go about ordering a new part?

The laptop is a Gateway M-1626 with a AMD Turion 64 X2 Mobile Technology TL-60 with 2.00 GHz. 32 bit processor and 4GB of ram
 

A:Broke my Cd-Drive Fix/replace?

with most laptops the type of connection to thte board is via one plug affixed to the back of the drive (not like a desktop with power and then data) so if you're getting power to open the drive you probably have the connection you need. The lens that reads the disc is probably broken or way off line. Surely someone has a broken one of those laptops that you can get the drive pretty cheap used off ebay
 

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RELEVANCY SCORE 46

I just got a new computer from my brother the other day that is from like 2005 and has vista 64-bit home premium on it. everything works fine with the computer, and I had a USB hard drive that I've been using for over a year now that never had any problems with our slow comp from 2000. but this morning when I turned on my comp and went to listen to music I got an I/O error that caused the drive to stop working. the hard drive is a Seagate Free Agent 500gb model. same thing my sister has had for longer than me(the 250gb model though) and hers hasn't had any problems. I've attached a text file exported from the syspecs program.
 

A:USB Hard Drive broke

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RELEVANCY SCORE 46

hi people, right ill start from top, i bought a microlab case for my dell dimension 3000 because.welll basicly the orginal look is ugly lol. and well i crossed all wires and hard drive and CD drive over to it...only to find out that the dam motherboard wont fit into the case! i dont know why:S i asked the guy at the maplins store before i bought it if it would fit into a dell dimension PC,n he said is it standard,well i sed yes,so he said yer it will then...but it wont! and well i tried everything and it didnt fit lol,so i give up with that and crossed them all back to my orignal case(errrgh!) and its all bACK,i started my pc up...it loads up the dell screen but then like 3 secands after that it goes onto a black screen and says "Diskette drive 0 seek failure, No boot drive available" im like ...what the nads!! ive tried everything....changed the wires around...the data cable...but it seems to say the same thing ...any help people on what i should do? help GREATLY appreciated.thank you.

Reuben xXx
 

A:PC hard drive broke.please help

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RELEVANCY SCORE 45.6

Hi I recently built a system, bought all the parts on newegg, put it all together, and everything starts up fine, seems really smooth. Unfortunately when I try to install vista, it BSOD's on me before I can even get to any startup screen. It goes to the windows loading files part, then on the next teal blue screen it bsod's. I bought a new sound system along with all the other components and it included a sub that warns to keep it away from PC's etc. Unfortunately they put the boxes right next to each other outside my door, is there any chance it could have fried both my HD's? I've tried everything I can think of, installing with just 1 HD (tried both), tried with 1 stick of ram (tried both), I just can't think of what else it could be. I'm pretty sure everything is compatible or else I wouldn't even get this far, but I'll list my system.

Also tried to install windows xp as a last resort, I get a bsod during installation on that (right at the end, finalizing installation step) and eventually I even got it installed, but then it bsod right at the end. When I restarted I even got to a mainscreen kinda, where it told me it was changing my resolution, it changed it then I got an error about Windows media player. Tried repairing the install and it said couldn't copy file wmp.dll along with about 30 other files. I'm just at a loss and really frustrated here. Anyway, here is the system.


Code:
GeIL EVO ONE 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop ... Read more

A:BSOD installing Vista on a brand new comp

Hi -

I am concerned about the formatting of the drive(s).

Re-format the HDD with KillDisk then try the Vista installation again. Leave XP out of this for now.

KillDisk - http://www.killdisk.com/downloadfree.htm

Make bootable KillDisk ISO CD w/ ImgBurn -
ImgBurn - http://www.imgburn.com/index.php?act=download

Be sure to change the BIOS firing order so the DVD is 1st.

If you get another BSOD, get at least the 1st 2 sets of numbers. Any digits to the right of the "0x" that are zeroes are assumed. So, if the code is

0x0000008e -- this is equal to 0x8e or 8e

Try to get the "8e" or whatever the number is from the 1st and 2nd set of numbers of the bugcheck

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 45.6

I am trying to install Spore and in the middle of the installation it gives me a CRC Error! I think it's either the CDROM Drive or a bad spot on the hardisk because other new games will install fine. No scratches on disk and a used CDROM?

HELP!! This is frustrating!
Thank you!

A:CRC Erorr message installing brand new Game

CRC is a mean of verifying the integrity of the data. The content of the data that's written on the drive is compared to a reference data. Could be an error on the CD, with the CD drive or on the hard drive but an overheating cpu or a failing ram stick can also cause read/write errors.

See if you can install the game on another computer to check whether it's the CD or your computer that's in cause. If it installs fine on another computer come back and report here.

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RELEVANCY SCORE 45.6

Hi.

A few weeks ago I decided to get a new computer for gaming, but not knowing much in the field of hardware I let my cousin (way better on the subject) basically pick out the parts, let me order them, and he'd put it together.

The parts came a few days ago and Ive had the computer built for awhile, we ordered Vista home premium with it (32 bit edition) and I still have yet to get it installing correctly.

So basically the first night I start installing it, everything seems to be going fine but its taking a LONG time (around 7 hours), at 1 AM it still shows no signs of being done and I did not want to leave it on overnight, so I turned it off.

Turned it on the next morning, saying it didnt finish and would need to resintall, tried it again except this time it stays at 0% on the second step ("Expaning Files")

I mean, after like an hour or 2, its still at 0%, but the computer has not actually FROZEN, just hanging or whatever.

Ok, no big deal, I use a reformating program, completely wipe the HD and try again.

Its not freezing anymore! huzzah! So I wait for 7 MORE long hours, watching it slowly install, it restarts a few times, theres some points where its just a black screen with the mouse cursor for like 15 minutes, I get the "Vista is preparing for its first start" message, it restarts, says its completeing the installation, then I get an error saying something along the lines of "Windows setup failed to install Vista on this hardware"... Read more

A:Huge issues installing Vista on a brand new PC

It's possible that you got bad memory or a bad drive. Start with the memory. If you have multiple sticks, remove them one at a time and try to install. If you want faster results, use a memory test. You can use the one on the Vista DVD or:

MemScope (Floppy and CD images.)
Microsoft Memory Test (floppy or CD ISO image)
Memtest86

Then I'd suspect some misconfiguration of the drive. Check BIOS settings and look on the drive for a jumper (even SATA).

I've installed a few Vistas and the number 7 was not ever involved, even on old machines.
 

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RELEVANCY SCORE 45.6

I would like to install a ssd to my new IdeaCentre 510-15ABR. Is there the ability to install a ssd or would I have to invest in a hybrid ?

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RELEVANCY SCORE 45.6

I would like to install a ssd to my new IdeaCentre 510-15ABR. Is there the ability to install a ssd or would I have to invest in a hybrid ?

A:Lenovo IdeaCentre 510-15ABR - installing an SSD for brand

A SSD is no different from a regular spinning drive to the computer , and per the Hardware Maintenance Manual for your model, you can add a M.2 SSD storage drive (see page 34 of Hardware maintenance manual) in addition to the drive you already have if it is a spinner  in the storage bay, so there is no reason to go with a hybrid, and I believe one additional storage bay is available on that model as well that can accept an addition 3.5" drive, or even a 2.5" HDD or SSD drive (with 3.5"-2.5" adapter) as shown on page 37. Cheers, 

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RELEVANCY SCORE 45.6

Hey all, somehow my 1TB hard drive was wiped out and I've lost 930GB worth of files from the past 8 years. I don't have any backups (stupid me). My hard drive contains lots of family vacation photos and videos, old school projects I'll need in the future, and loads of other really important stuff. Here's what happened.

-This hard drive (lets call it Drive A) was Truecrypt encrypted. It contains all of my files.

- I had to send back my SSD (that contained my operating system) for warranty. No big deal, I simply wiped that out and mailed it back.

- I had a spare 500GB hard drive (lets call it Drive B) that I decided to install my operating system on. I launched the Windows 7 installer, clicked on the few partitions this drive had, and hit "delete" to wipe them out. I clicked on the unallocated space, and installed the operating system on it.

- When I went to boot my computer, it worked fine. I went to mount Drive A, when it gave me an error; "Cannot mount volume. The host file/device is already in use." I checked in Disk Management, and saw that the drive appeared to be completely empty (apart from about 100MB). I used a 3rd party file explorer to see that the drive contained a bunch of weird files like "$upcase", "$badclus", "$boot", and dozens of other files all being named something with "bootmgr" in the name. This made me become extremely concerned.

- I immediately shut off my computer and removed Dr... Read more

A:Hard drive appears wiped after installing Windows 7 to another drive

Danny I don't know if I can help but lets see if we can get a little more information.
It is possible that you did wipe the hard drive with your saved things if you had that hard drive hooked up when you installed Windows 7.

It's also possible the information is still there but you are no longer able to decrypt it or get access to the encrypted drive.

Post one of these so other members can see what is what.
Please use this method to do so.

BY Golden:
Disk Management - Post a Screen Capture Image

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RELEVANCY SCORE 45.2

Hi! I recently "cleaned" up a computer with the help of Kilowatt1. I have tried to insert a floppy in the floppy drive and it is not reading it. The green light is always on and when I do put a floppy in the drive it takes several pushes on the eject button to get the floppy back out. Is it shot? Any suggestions...thanks!
 

A:(Solved) Floppy Drive - broke?

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RELEVANCY SCORE 45.2

Hi,  I accidentally hit the vertical cd drive with my knee when it was extended and broke it.   I can't find an internal vertical cd drive like this one anywhere here locally.  Where or how can I get another cd drive so that I can replace this one ?   HP envy 750-287c is the computer.Thanks,   wbapache

A:need to get a new vertical drive that I accidentally broke

@wbapache Hello;Allow me to welcome you to the HP forums! Using this tool, you can get a list of the part numbers for all the components in your PC:  http://support.hp.com/us-en/product/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-series/5191856/mo... Once you have that, you can see if you can order it from HP, or you can Google it and see if any of the online PC parts supply places carry it.Good Luck

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RELEVANCY SCORE 45.2

I have been using PQ's DI7 for a long time but suddenly I am getting unusual results where the restores have bad boot.ini files. I can recover from this problem by booting into the Windows Recovery system from a CD, but that adds another step and requires I travel with yet another CD for recovery insurance. Can anyone suggest why these bad boot.ini files are present on the detination when the file is fine in the image being restored? DI must be altering the file during the restore process.

When I restore, the DI settings for my simple single drive single OS notebook are: Single Drive, Set drive active (for booting OS) and I do not restore the disk signature or the MBR.

Here are the correct and the bad lines of boot.ini:

Good:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

Bad:
multi(0)disk(0)rdisk(1)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

Note that DI sets rdisk(1) when rdisk(0) is the needed value.

Thanks for any help.

Tony
 

A:Powerquest Drive Image Broke!

I just found what the solution is - Symantec says the bug requires an update of V2i using a V2i Protector 2.01 service pack which "is available to all V2i 2.0 users." But how? Does anyone know where to find this item?

Tony
 

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