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Yoga 3 - touchscreen not working

Q: Yoga 3 - touchscreen not working

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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RELEVANCY SCORE 200
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RELEVANCY SCORE 66.4

Hey everyone, I picked up my Yoga today, and I love it. However, about an hour ago the touchscreen went completely unresponsive. The last thing I remeber doing, before noticing the touchscreen becoming unresponsive, was installing the Android SDK. (Well, I ran the installer, but it didn't recognize JDK). So, here I am, with the touchscreen not functional at all. Has anyone else had a similar problem? Does anyone have any suggestions? I tried the "refresh" and that didn't work. I'm probably going to try the wipe/clean install option in a bit. I guess that would tell me for certain if it's a hardware problem or not. I'm really hoping this isn't a design flaw with the 360 hinge causing issues. I really like the laptop, and would rather not have to deal with hardware issues like this down the road. :/ I'll be calling support in the morning, but was hoping to get this resolved tonight if anyone has had a similar problem.  Thanks!










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A:Yoga touchscreen not working...

Hi,
 
perhaps that program just don´t work with WIN8?
 
Try a Windows system restore and restore it to a point before you tried installing Android SDK.
 
Best
Andreas

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RELEVANCY SCORE 66.4

I just bought the yoga 720 and the touch screen doesnt work. It randomly starts working for a short while then goes back to not working. The laptop lags allot too I updated alll drivers please help. I also live in jamaica so i need to know if i can still send it back for repair because i bought it in New york when i travelled

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RELEVANCY SCORE 66.4

Hi all, I've seen a few other posts on this subject, but haven't noticed anything too recent.  I've run into an issue with my brand new Yoga 720 where my touch screen fails to work.  Upon opening device manager, I see that my Wacom Device has a little alert next to it.  The error reported by the device is: "This device cannot start. (Code 10)  A request for the HID descriptor failed." I have tried to reinstall the driver multiple times.  I've grabbed both the Lenovo and the Wacom versions of the driver with no success. I just got the machine today.  The touch screen did not work during the initial installation process, so I don't think the updates are what killed it (as reported elsewhere).  It's also not promising that things magically started to work again after some amount of time. I suppose I don't mind taking the laptop back, but it's otherwise such a nice little laptop (widespread issues with cheap display parts notwithstanding) that I'd really like to be able to hang on to it. Any assistance and / or updates on this problem would be appreciated! 

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RELEVANCY SCORE 66.4

Hi thereFew months ago I bought a Yoga 520, and I never had any problems with it. Mostly used it for work, and drawing with my wacom tablet. Tried the touch screen a few times, everything was fine. However, today I wanted to try drawing with my finger on the screen, and I realised the touch function of the touchscreen is not working. I always allow WIN10 to update itself, but since I'm not using the touch function regularly I couldn't say when it stopped working. What I've tried so far:Updated drivers, all of them. Checked Lenovo Vantage for new drivers, everything is the latest. Tried uninstalling the driver of the Wacom device from device manager. (btw in device manager, the wacom device has a yellow ! and on the Properties windows it says 'A request for the HID descriptor failed'.Again, installed every driver from Lenovo Support page I could. Tried basically everything suggested in the similar topics in this forum, and on Microsoft's page. Please tell me, you have something figured out other than 'reinstall your PC', because I don't think a notebook in this price range should be reinstalled after 3 months. Is it because a windows update? So should I wait for another update to fix this, or should I just bring it back to where I bought it?Thanks in advance, have a nice day.

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RELEVANCY SCORE 66.4

Hi after the windows update, I am unable to use the touchscreen feature with my fingers. Any solutions to fix this?

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RELEVANCY SCORE 66.4

A few months ago I started experiencing problem with constant error of I2C HID driver on my Yoga 510-15ISK. I used to "solve it" by turning the driver off and on in device manager and it worked for some time. This week it said that "A request for the HID descriptor failed" (code 10) and I can't do anything with it. I tried to update and reinstall the driver, online Lenovo diagnostic, Windows troubleshooting with no luck. Is there anything else that I can do besides sending Yoga to service? Help, please! Windows 10 Home x64Intel i5-6200 2.3 GHz8GB RAM

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RELEVANCY SCORE 66.4

So a couple months back, my touchscreen and pen stopped working.I suspect that it was a windows update which caused this. I've tried following the steps on this forum, but installing the Wacom 7.3.4.28 driver hasn't fixed the issue.  

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RELEVANCY SCORE 66.4

Recently after performing a Windows 10 update i lost all touchscreen drivers from my laptop, and there are none under any device manager sections. Ive tried everything and really need help, surely all i need is to find the correct driver to download or something, any help would be greatly appreciated, thanks!

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RELEVANCY SCORE 66.4

Dear All, as many of you, I am also facing an issue with my new Lenovo Yoga 720 15'. Suddenly my Touchscreen is not working anymore. Of course, I tried to search a solution on the web, but until now, I was not lucky. Some of you mentioned; it's an HW issue, but some else also wrote, it's due to Windows 10 upgrade. Do we have more information now? Were you able to find a solution? At the moment I decided to contact Lenovo directly and let's see what they will tell me. Thank you so much in advance for your support

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RELEVANCY SCORE 66.4

Hello, i bought a Yoga 720 i5-7200U, 8GB ram. After Win10 installation and all updates the touchscreen stops working.I already reinstalled Win 10 two times.Maybe there are some problems with the HID drivers?  These drivers will be installed with every reboot or reinstallation of Win10. Thank for your help. Kova  

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RELEVANCY SCORE 65.6

Main issue im having is the keyboard is acting very bizzare. First keypress does not register when I start typing or after pressing the spacebar. shift keys and backspace are intermittent. for example, on this sentence i had to press the "f" key twice as well as press every letter twice after each press of the spacebar. Reinstalled drivers, system restore, malware scans all to no avail. i'd guess it's a hardware issue.now the touchscreen:does not work 99% of the time but randomly appears to. When it's not working windows tells me no touch is available for this display. Seems like a poor connection to me as well as I can't seem to find touch screen drivers. anyone have experience with this?   

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RELEVANCY SCORE 65.6

Hello everyone, Around 1-year ago, I bought this notebook, Lenovo Yoga 300 11iby, and searching and trying to customize it a bit, and I don't know how, but now my touchscreen (not the touchpad, just the touch-screen) doesn't work... I was searching for some information about to make it work againg, but nothing works ... What can I do, or where can I go to make it work again?

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RELEVANCY SCORE 65.6

My Lenovo Yoga 730's touchscreen suddently stopped working (no touch events seem to be sent). In Device Manager, the HID-compliant touch screen device is present and has no errors, and the keyboard and touchpad work properly. In the BIOS, the touchscreen doesn't seem to work either.My laptop is up to date with all the Lenovo drivers.Any help is appreciated.

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RELEVANCY SCORE 65.6

Today, my keyboard and touchscreen stopped working. However, when I switch to tablet mode, the touchscreen works and tablet mode functions just fine.

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RELEVANCY SCORE 65.6

Hello, my Lenovo Yoga 310 after reinstalled win10 doesnt work. Already tried to reinstall drivers, doesn't help. Everything other works well. I didn't find any online solution that works for it.

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RELEVANCY SCORE 65.6

Several days after an update (April 2 i think) my Touchscreen stopped working, have tried many of the solutions to no avail.

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RELEVANCY SCORE 65.6

Hey there, I just bought a brand new Yoga 720 13IKB yesterday. Now I just configured Windows 10 and realized that the Touchscreen doesnt work. Like, at all. Which is funny, because it worked once, at the first screen of the Windows initialization, where I pressed "Next" on the touchscreen. After the whole procedure, when I got to the desktop, however, it ceased to work. In the device manager it says 'this device cannot start" (Code 10)'  on the 'Wacom Device'. It also has the yellow exclamation mark on it. So I assume, that's what causes the problem. I just don't know how to fix it, though. I'm absolutely out of ideas at this point. The list of things I've tried includes:- Deinstalling Wacom Drivers entirely- Reinstalling Wacom drivers, first time from Wacom directly, second time from Lenovo page- Installing every othe driver, including chipset drivers- Installing all availably Windows Updates- Installing newest Lenovo Firmware- Installing new BIOS (which didn't work since the newest BIOS was already on there)- Giving up and doing a complete factory reset, including reinstalling Windows 10 None of these things did anything. Even now, after the factory reset it still has the same issue and the same yellow excalamtion mark. What the hell. It has to be some driver issue, since the touchscreen itself worked (once).  So what am I supposed to do?? I can't even return my machine and request a new one, since the st... Read more

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RELEVANCY SCORE 65.6

Yeah so,I use my lenovo YOGA as my primary laptop for half a year now. No problems, everything runnying smooth. Now however, since yesterday my touchscreen stopped working. I stayed up th whole night troubleshooting, to find what's Wrong but nothing. I even used the Touch Firmware Update Tool, but it only tells me: "Target device not found". I am now at my breakingpoint! I just don't know what's wrong. Please help.

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RELEVANCY SCORE 65.6

hi,Ive only had the laptop about a month and the touchscreen was working fine until tonight where it just stopped working whilst i was using it. I have tried a few things but the device manager says the device is in working order. Ive tried restarting and even disabling and re enabling the driver but to no avail. any help?

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RELEVANCY SCORE 65.6

I'm running windows 10, and suddenly my touchscreen stopped working. I checked in the device manager and the "HID compliant touch screen" was disconected. After trying to reinstall software, it was uninstalled and now the option does not even show up anymore. I reinstalled all lenovo drivers and im getting nothing. Windows has no idea its even there. Full disk format and a fresh copy of windows 10, and still nothing. This laptop has been through lenovo support again and again, the last time it went was kinda the last straw for me. :/ It's out of warranty now, but while it was in repair, other things on the computer were also damaged. Hence why it went back twice. But now suddenly the touch screen has stopped and I can't get a single response. Im hoping this is a driver malfunction somehow, but the touchscreen will not even show up in the device manager, not even under hidden devices. Any help?

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RELEVANCY SCORE 65.6

Here is how the problem appeared:1. I received a new 20FQCTO1WW. First-time booted fine, touch and pen were working at this time.2. Repartitioned the drive and installed Windows (10 pro, the retail version)3. Installed wifi driver from Lenovo support page (http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...)4. Installed Lenovo System Update and used that to get all the drivers, etc. At this point device manager shows nothing missing, I see all touch screen, pen, Wacom device and all the things but touchpad and pen input doesn't register anything.  I suspect firmware/driver issue. Any help would be greatly appreciated.  Just as a side note, touchscreen as well as brightness adjustment doesn't work out of the box on Ubuntu 16.04 LTS, if anybody has ran into this and found solutions. 

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RELEVANCY SCORE 65.6

Hello, The touchscreen on my Yoga 720 stopped working as soon as I plugged a HDMI cable through an adapter for USB-C. The laptop is not even a month old and the touch screen was working before I plugged the HDMI cable into the adapter. I tried desactive and activate the touch screen but it didn't work. Any solutions? Thanks

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RELEVANCY SCORE 65.6

Hello, I recently purchased a refurbished Thinkpad Yoga 14. The touchscreen has never worked, so I'm wondering if there's any driver I'm missing? What is the driver for that? Thanks!

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RELEVANCY SCORE 65.6

Hello, I have Lenovo Yoga 720 15'', Windows 10 home, FHD, i7, 1050 4GB, 16 GB of RAM, 512 GB SSD.I saw there are many cases like mine, that is... Touch not working on this laptop.I tried all the recommended solutions, but without success.I would be very happy if you would share your ideas with me.Thanks, MR. 

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RELEVANCY SCORE 65.6

I am running Windows 10 on my Thinkpad Yoga, and a few days ago the touchscreen simply stopped working. I do not remember installing any new upgrades, or tinkering with system settings; it just stopped. I still go automatically to tablet mode when I twist the screen around, and everything else functions fine.Any advice is appreciated, thank you.

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RELEVANCY SCORE 65.6

Hello, My Lenovo Yoga 720 13's touchscreen seems to not work with finger input. However, the touchscreen still responds when connected to the compatible Bamboo Smart Pen I have for this laptop. When accessing device manager, the Device status for HID-compliant touch screen, HID-compliant pen, and Wacom Pen seem to be working correctly. I was wondering whether there is any solution to this problem. Attached below are relevant images

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RELEVANCY SCORE 65.6

I recently bought a Yoga 520 from a local Lenovo's partner store. Everything worked fine, until I recently intalled the latest Windows update and restarted the device. I also enclosed the list of Update I installed until today (09/29). I had contacted the store where I bought the laptop and also consulted the local service center, but both of them couldn't resolve the issue.Some efforts I had tried:1. Accessed Control Panel > Hardware & Sound > Device Manager > Human Interface Devices > HID Compliant Touch Screen. I had tried to: 1) disable and reenable it, and 2) uninstall it and restart the laptop, but none of them works (the touchscreen still does not detect touch input). 2. Downloaded and installed the latest Wacom Drive, including the Wacom Dual Touch driver. This also does not resolve the issue. 3. Downloaded and installed the latest NVIDIA and Intel HD's graphic card driver. Again, the touch screen is still not responding. 4. Accessed the Universal Serial Bus Controller > USB Root Hub (xCHI) > Properties > Power Management and disabled the "Allow the Computer to turn off this device to save power". It still doesn't work. Some other conditions:1. The Lenovo's Wacom-powered pen works perfectly. The screen detects the digital input, but it does not detect hand/finger touch input.2. Doing full reset of Windows brings the touchscreen capability back. However, after Windows automatically downloaded and installed the forementioned ... Read more

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RELEVANCY SCORE 65.6

I am running Windows 10 on my Thinkpad Yoga, and a few days ago the touchscreen simply stopped working. I do not remember installing any new upgrades, or tinkering with system settings; it just stopped. I still go automatically to tablet mode when I twist the screen around, and everything else functions fine.Any advice is appreciated, thank you.

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RELEVANCY SCORE 64.8

Hello, i have an Yoga 11 rt, which has a Problem. The Touchscreen has no Function when the Device is in Tablet Mode.  Touchscreen turns off at 180 Degrees, also Keyboard and Touchpad (which is normal i guess). I also remembered there was an Lenovo App which controls that. Bud i dont have that App anymore.Ive also Reinstalled (repair via Windows update/recovery Menü). But the App does not show up. Any Ideas?

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RELEVANCY SCORE 64.8

Recently My x1 yoga 2nd touchscreen not working with hand, working perfectly with pen. I update all the drivers with Lenovo Vantage and updated to latest windows 10 version (1809), I disable and enable the touchscreen drivers and loaded with safemode, changed back to Tabelet mode, they all did not work. From Device manager, everything seems ok and use Vantage to scan and they are all OK. Lenovo recommend to take a reset (not done). Lenovo's vantage say all the drivers are updated and Easy Driver still detect 29 more drivers to be updated (not done). are there 2 control modulars, one for pen touch (OK), the other for hand touch (not OK)? is this issue is hardware issue or software issue? waiting for professional advice? Thanks a lotThomas

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RELEVANCY SCORE 64.8

Neither the stylus nor the touch is longer working. Seems to be related to an upgrade of Touch Firmware from Lenovo.  Lenovo support here in Sweden recommends a complete reinstall of Windows.

A:Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

Seems you are not alone... https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Yoga-X1-touch-screen-not-working-after-latest...

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RELEVANCY SCORE 64.8

I have my Yoga for 5 days and the touchscreen stopped working mid-use! Tried everything I could, I also have reinstalled the factory image. Touchpad and pen are working correctly but not the touchscreen.  The HID Touch device is in the hardware manager. It's a 20C0. I've open a service request yesterday, I'm still waiting. Does anyone else had this problem with a brand new Yoga?

A:Thinkpad Yoga - Touchscreen not working anymore

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that touchscreen of your ThinkPad Yoga stopped responding.
 
Open Device Manager in control panel. Look for the option Human Interface Device. Under Human Interface Device, look for HID-compliant device. Right click on this option and choose Disable and then re-enable the same.
 
If the above said didn?t help, it could possibly be a hardware issue. I?m sure the Lenovo technical support can be of great assistance.
 
Regards,
Mithun.




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RELEVANCY SCORE 64.8

The touchscreen on my laptop stopped working a couple weeks ago. The screen does show the water drop and swipe feedback on the screen; however, it does not actually allow me to click or perform the actions. Interestingly, the touch screen does work in google chrome and no place else. I found a few forum posts where people had similar problem, but the solution was to remove "Lenovo Pen Settings Service" from the device manager. Unfortunately, I cannot find this driver in my device manager and have been unable to fix the problem. Any help would be greatly appreciated! Thanks!

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RELEVANCY SCORE 64.8

Hi guy's from yesterday the touchscreen and the touchpad have stopped to working,i've already unistalled and reinstalled all the driver, i've noted that under human interface devices i've only 6 driverand the driver "lenovo pen device" and "I2C HID-Device" have a warning yellow triangle, what can be the problem? 

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RELEVANCY SCORE 64.8

bought my laptop today, and can't seem to get the touchscreen working or the pen for that case. In pc settings it says that there is no pen or touch avalabe. But for this model there shoud be touchscreen. Can someone help me find a solution. Running windows 10 atm.  Any help would be nice. Thanks in advance.

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RELEVANCY SCORE 64.8

Hello.After months without trouble, one day, when I powered up my laptop, my touchscreen was acting weird, wouldn't let me enter my pin to log in, was like constantly clicking somewhere else, and touchpad was also not responding. After two restarts, there was nothing weird and touchpad was working fine, but the touchscreen wouldn't respond to touch, nor the pen. At this point, several restarts didn't make it work again. After installing a big windows update, the next restart made the touchscreen work just fine, but the pen was still not working. I shut down my laptop and, when I power it up the next time, the touchscreen is not working again. Now, my laptop is fully updated both on Windows Update and Lenovo Vantage, but the touchscreen and the pen are not working. Things I have tried without success:-Restarting several times.-Still not working in safe mode-Uninstalling all windows updates, testing it, and installing them all again.-Disabling and uninstalling the touchscreen and pen devices on Device Manager, and restarting so windows installs them again automatically.-Searching in google for a solution. My laptop still has warranty, but I'd hate to have it substituted for another for a software-related problem. Also, I do have a system image from many months ago that I could use to restore the system, but I'd prefer not to lose my current state if possible, but, of course, getting my touchscreen back has priority. I couldn't find anything clear on the many post... Read more

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RELEVANCY SCORE 64.8

HI, My Yoga 520-14IKB (Type 80X8) has a non responsive touchscreen & trackpad ,when switching on the laptop after a full shut-down.  I cannot get them to work again until restarting the laptop, then all is fine. my keyboard etc.. all work fine, Any help would be greatly appriciated. 

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RELEVANCY SCORE 64.8

Hello. iam user of yoga 520. I have some issue about the touchscreen isnt work. This is problem after update, but when i touch screen with lenovo pen that is work. I have tried many way to solve but that is nt work, i try to disable touchscreen but not different. How solve this problem? i check update windows and bios all off them has update, so please give me solutions. thankyou

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RELEVANCY SCORE 64.8

Recently purchased the Thinkpad Yoga 11e Touchscreen seen here:http://computers.woot.com/offers/lenovo-thinkpad-yoga-11-6-touch-ultrabook-27?ref=cp_cnt_wp_3_1 I haven't been able to get the touchscreen working in Win7 (upgrading OS not an option) and don't see an appropriate driver amongst the nearly 50 drivers here:http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-... (not sure why the link is generating emojiis) Where are the Win7 touchscreen drivers? Does this model have conductive capacitance? Thanks.

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RELEVANCY SCORE 64.8

For almost a year my Yoga 910-13IKB behaved just perfectly. But several weeks ago the touchscreen stopped working after coming out from hibernation, sometimes I need to restart computer 2-3 times before it starts working, today it is not helping anymore. The webcamera also shows missing. What might be the problem? I blame some Windows updates, but could be a technical issue?
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 64.8

Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!

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RELEVANCY SCORE 64.8

Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.

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RELEVANCY SCORE 64.8

i have a problem with my laptop's touchscreen, it is not working with finger touch and pen touch.i don't know when exactly this is happen, but i guess after i update my BIOS.i've tried to update my windows (windows 10) and all the software and firmware.

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