Over 1 million tech questions and answers.

Windows Did not Shutdown Properly Warning After proper shutdown/reboot after cloning drive

Q: Windows Did not Shutdown Properly Warning After proper shutdown/reboot after cloning drive

We have a Lenovo T440s laptop that had a failing drive. We manage to clone the systems partition and manage to repair a where after the clone, the MBR was corrupted and needed to be repaired using the Windows 7 DVD.

Everything else seems fine and we ran chkdsk to make sure their no errors (it repaired a few using the DVD in order to get it to boot and then ran fixmbr to repair the boot records).

However the only issue we are facing is everytime we do a proper shutdown or reboot, the machine will boot up saying that windows has not properly shutdown and to select "start windows normally". Any ideas what can cause this issue and what can we
do to fix it.

I am unsure if maybe the corruption caused this (as the recovery partition and the MBR partition were both lost). I reformatted the recoveyr partition into a NTFS drive since I couldn't recovery that partition by itself.

I dont have access to that laptop at the moment as the user took it on vacation till next week but was looking into inputs as to what I can do to resolve this.

I also checked the system logs and it shows "windows was shutdown uncleanly" and such but we did shut it down using the normal windows shutdown button and restart button, both of which cause this error.

Read other answers
Preferred Solution: Windows Did not Shutdown Properly Warning After proper shutdown/reboot after cloning drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.
i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.
We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly  when it boots back up and to select start windows normally or repair mode.
The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.
Any ideas how I can resolve the windows did not shutdown properly error.
I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.
People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

Read other answers

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.

i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.

We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly when it boots back up and to select start windows normally or repair mode.

The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.

Any ideas how I can resolve the windows did not shutdown properly error.

I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.

People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

Read other answers

Hi All,
Got a rather nagging issue here that drives my crazy - and after investigating for days I am pretty much stuck:
The machine usually runs like a charm but since some time (no idea when it started) I can't access any USB Drive anymore after I had the VirtualBox VM Manager opened (no need to start any VM).
The USB Device is simply not recognised anymore.
If I then restart (not having had VBox VM Manager opened USB Drives are found as I would expect them to be) the PC it takes ages (~ 10 Minutes) which usually ends up in a BSOD.
Based from what I found until now I'd understand this to be linked to the USBHUB3.sys - nevertheless comparing the versions with the installation on my previous PC they seem to be identical - so I doubt it's indeed USBHUB3.sys that causes issues.
BSOD tells something like "Driver Power State Failure" - but removing all Energy saving settings from USB-HUB Devices as well as in the energy settings didn't help either.
I also tried to update every Firmware and potentially outdated driver that I could think of - but didn't change anything either... 
As mentioned otherwise the machine is running pretty smoothly, so going into a reinstallation from scratch is something I'd really like to avoid.
Last but not least 2 comments:
1.) I removed my last name from EvtxAppDump.txt and EvtxSysDump.txt - as the related information is available public - thanks for youor understanding...
... Read more

A:BSOD after reboot/shutdown (linked to USB drive and Virtualbox)

Tablets are difficult to fix, and most times the "fix" is to reinstall the OS (as most data is uploaded to the cloud on these kinds of devices)..Are there any particular reasons for not wanting to reinstall the OS?In general, due to the limitations of tablets, some of the diagnostics are difficult to perform.  With that, we then suggest a wipe and "clean" reinstall of Windows as a diagnostic tool. Your UEFI/BIOS (version 3504) dates from June of 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.The WER section of the MSINFO32 report shows more Live Kernel Events than BSOD's.  This could be a sign of a hardware problem.Please start with these free hardware diagnostics:... Read more

Read other 8 answers

I have experiencing problem with my Dell XPS 15z laptop. The video is choppy and sometimes display driver stops working. I am not even able to update windows and update fails during configuration. I did a dell PC diagnostics for any hardware issues but found none.

When I shutdown the PC I get an error programs need to be closed with an option of "Force ShutDown" but in the list of programs I don't see any programs. I have Kaspersky antivirus installed. Could it be a virus ?


A:Video choppy, long time to reboot or shutdown, video driver stops working, invisible programs do not close properly

Try uninstalling the video driver via Device Manager...then rebooting and reinstalling same.

<<I am not even able to update windows...>>

Exactly what are you doing...and what happens? Error messages? You access the Win Update website?


Read other 1 answers

I have Windows 7 installed on my laptop. It recently won't shutdown properly. When I shut it down, it will be shutting down the machine, turn off the monitor but after that my power light is still on and I can hear the fan is still spinning. Any suggestion on how to resolve this? Thank you.

A:Windows Seven won't shutdown properly

Hi niceday,

Please fill out your System Specs as completely as possible so we can better assist you.


Windows Outreach Team

Read other 4 answers

my reliability history indicates that "windows is not properly shutdown" but it seems that this error appears on the history when I shutdown my computer(which I do it properly) I had a similar issue with a client but his operating system was acting up so I had to reinstall the OS and that fixed it but in my case is not acting up and I have been using my computer without any problem but I don't know if someone is having the same issue and how it can be fixed. thanx!

Read other answers

Hi all just recently windows 7 64 bit pro wont shut down, it does all the normal stuff monitor turns off etc. but my tower just stays on as if something is still doing something...... I've scanned it to death for viruses don't think its that, because I dual boot win 10 and that's ok shuts down restarts etc.

I did have an issue in device manager AMDA00 interface had a downward arrow on it read somewhere to disable until was fixed but this made no difference with my shutdown problem ?

also in the regedit thing its set to 0, any ideas (feels like win 7 is under attack off late )

Read other answers

Hi All

I would like to know. Why do you have to shutdown windows the windows way? that is, start>shutdown. What are the risks of shutting down your computer by Hard Shutdown(pressing the power button, which is usefull when windows freezes or hangs), apart from losing any unsaved data?


A:Why to properly shutdown windows?

Read other 9 answers

i shutdown my pc properly via the shutdown button in start menu... but when i check my reliability monitor it says windows was not shutdown properly. it doesnt happen everytime i shutdown but seems to happen randomly every now and then... how do i solve this problem??

A:Windows was not shutdown properly.

For starters close all open windows before you shut down. Do you see a message during the shut down??

Read other 4 answers

I'm facing a serious problem here. while i was using my com, my com will suddenly shut down without any warning. Izit my com over heat or insufficient RAM? My RAM is 512.

A:Windows Auto Shutdown Without Warning.

I don't know that a computer would shut down from insuffecient RAM. Defective RAM perhaps. But let's come back to that issue later, as there are more probable causes to your issue.Overheating? Yes, sure could be. One clue that you often get (but not always) is the computer will slow down just as it is overheating, and just before it shuts down.You would do well to follow the advice in the following tutorial: http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/Also please tell us if you have overclocked your CPU.Usually when XP automatically reboots it is because Windows recieved an error. We need to make a change to a setting on your computer so we can find out exactly what the error is.Go to:Start > right click My Computer > Properties > Advanced > Startup and Recovery Settings and uncheck Automatically Restart. Now when Windows receives an error it will show you a blue screen.Now when you receive a blue screen the computer will pause on it and you will have to reboot manually.The 'Blue Screen of Death' (or BSOD) is refered to by Microsoft as a Stop Message. They can occur for many reasons. In order to diagnose it's cause we need as much info as you can give about the stop message. Please write it down and post it back here the next time it happens. In particular, it helps to have the somewhat cryptic series of numbers about half way down the blue screen that have this sort of format:0x0000008E (Followed by ... Read more

Read other 5 answers

Hi everyone
In these days somethings strange has append to my new laptop (asus).
I cannot restart or shout down my computer anymore. When i press call the shoutdown or restart i just log off, and nothing more happends.
Even when i put my computer in sleep by closing the lid, it turns down for a few seconds, and then it turn on again.
Even more I can restart from windows only from some application (like asus update, windows update).
I have no problem in booting, restarting or shout down with linux.

Where shoud i start looking for help or debug?
Thank you!

A:Could not shutdown or restart properly windows

Hello Ciccas, and welcome to Eight Forums.

You might see if turning off Fast Startup may be able to help. Some folks have reported having shut down and restart issues with it on as well.

Fast Startup - Turn On or Off in Windows 8

Hope this helps,

Read other 3 answers

I seem to be getting this message and the prompt to boot into safe mode everytime I startup or reboot. Everything seems to be shutting down normally. This wouldn't be a big deal except for the fact that it seems to be loading an old system restore point whenever it does this. I don't know for sure if these 2 issues are connected. I first started getting the "Windows didn't shutdown properly" prompt after I had to do a reset of my computer during a total lock. I can't say for sure if the system restore point issue began when I first saw this as I don't shutdown my computer very often. Thanks for your help!

A:Windows didn't shutdown properly

I'm assuming this is Windows 7 Home 64bit?.

Have you tried running a start up repair?.

This artical will show you how:

Startup Repair

Read other 4 answers

System: Windows 7 x64 Home Premium all patches up to date

I am getting involuntary reboots on my Windows 7 system. When I check the event viewer the only thing I can tie it to is the shutdown of the VSS service (as this happens before the reboot).

This is what the log says:

The VSS service is shutting down due to idle timeout.
Event ID = 8224

This is the data shown in the Details Tab:

0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 20 43 4F 52 53 56 43 43 CORSVCC
0010: 30 30 30 30 30 37 37 33 00000773
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 20 43 4F 52 53 56 43 43 CORSVCC
0028: 30 30 30 30 30 37 35 35 00000755
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 34 38 31 36 00004816
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 30 33 37 31 32 00003712
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 69 6E 64 6F C:\Windo
0060: 77 73 5C 73 79 73 74 65 ws\syste
0068: 6D 33 32 5C 76 73 73 76 m32\vssv
0070: 63 2E 65 78 65 20 20 20 c.exe
0078: 2D 20 55 73 65 72 3A 20 - User:
0080: 4E 61 6D 65 3A 20 4E 54 Name: NT
0088: 20 41 55 54 48 4F 52 49 AUTHORI
0090: 54 59 5C 53 59 53 54 45 TY\SYSTE
0098: 4D 2C 20 53 49 44 3A 53 M, SID:S
00a0: 2D 31 2D 35 2D 31 38 20 -1-5-18

Does anyone have any idea what I can do to fix this?



A:Windows reboot due to VSS shutdown?

1) Event id 8224 about the VSS service shutting down is a normal condition, its not connected to your rebooting problem.

2) You didnt mention any bluescreens so I presume you are not getting any. Look more carefully in the event viewer for errors related to unexpected shutdowns.

3) As a prelim measure, check your machine temps with an app like Speedfan, when the processor gets overheated the machine shuts down to prevent damage to it.

Read other 6 answers


Since a week I can't shutdown, reboot or log out from windows 8.1 . The system stay stuck sometimes at "installing update 2 of 8" (I tried to disable windows update and when I do that the system is generally stuck at "Please wait..." with the points moving in circle). Doing a CTRL+ALT+DEL on this screen make the system freeze (points are not moving anymore).

I have done a "sfc scannow" command and I have no error.
I tried to boot in safe mode and everything is working fine there: I rebooted without problem.

However since I have done that I have a black screen each time I boot and I need to kill "explorer.exe" and create the task to see my desktop but it is another problem...

I also tried "powercfg /energy" and the command stayed stucks at "Observing system..." during an hour. When I close the cmd et retype "powercfg /energy" I have an error: "Unable to open ETW session... Session ETW is already in use...".

I also tried to create a new user on my computer but the system crashed even for that...!

I have no more idea how to detect where the is from. I tried to stop all non-windows services and it didn't made the trick. It should be a software maybe but I don't how to find which one... (it's not a virus or malware I already scanned my computer)

Thanks anyone who could help me.

A:Can't shutdown, reboot or log out on windows 8.1

Looks like its time to do a Refresh or reinstall Windows, back up your data before hand.

Read other 4 answers

Windows 7 ultimate 64 bit..THe problem is that my Laptop doesnt shut down properly..When i shut down the laptop screen shown only logoff . finally have to manually turn it off .This only happens like every other time.All drivers are up to date, all Windows Updates are done. System specs:
emachines by acer D725 laptop
intel dual core
emachines mother board
Hard Disk 250GB
Windows 7 ultimate 64bit

A:Windows 7 ultimate 64bit His not shutdown properly

Hello kundan001

Sounds like something is hanging, preventing your laptop shutting down.Try a boot and shutdown in safe mode see if the same occurs. - Safe Mode


Read other 1 answers

I posted a few days ago with a problem, but with no responses. Now i am having a bigger issue. Everytime i reboot. I get an error message on startup saying "services nd contrller app has encountered a problem and must close. Error Signature -
szAppName : szAppVer : szModName : unknown
szModVer : offset : 00000000 with detailed info of error report contents:

If i hit debug or close.The systme will shutdown with error 1073741819.
Here is my hjt log

I am now working with the error box still on my desktop.

Logfile of HijackThis v1.99.1
Scan saved at 2:45:24 PM, on 28/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\WINDO... Read more

A:URGENT: windows shutdown on every reboot

Read other 8 answers

Hey everyone,
So I just reformatted last night and installed Windows XP Media Center Edition 2005. Since installing it, I haven't been able to restart or shut down. The computer gets stuck on the background (no icons and taskbar). I don't even get to the blue screen that says it's saving settings and shutting down. Is there something I'm missing? I'm going to try starting up the computer with nothing selected in the msconfig and see if that fixes it. I'm 99% sure the problem occurred even before I installed drivers and such, but I'm running a Dell Inspiron E1505 with ATI Mobility X1400.

A:Windows MCE 2005 won't reboot or shutdown

UPDATE: I went into Safe Mode and deselected everything from the startup in msconfig. My computer restarts fine when in Safe Mode regardless of whether or not everything has started up. However, when in normal mode, my computer still would not restart or shut down even after I deselected everything from starting up.

Read other 2 answers

Hey everyone,
So I just reformatted last night and installed Windows XP Media Center Edition 2005. Since installing it, I haven't been able to restart or shut down. The computer gets stuck on the background (no icons and taskbar). I don't even get to the blue screen that says it's saving settings and shutting down. Is there something I'm missing? I've tried deselecting everything from the startup in msconfig and it still gets stuck on the background in normal mode. However, I don't have any problems going into Safe Mode and restarting from Safe Mode, regardless of what is starting up. I'm using a Dell Inspiron E1505 with ATI Mobility X1400, but I'm pretty sure it's related to MCE.

A:Windows MCE 2005 won't reboot or shutdown

and welcome to the Forum

Did you load the motherboard drivers? go to the

Dell support site, enter your Service Tag Number and download the drivers

Read other 5 answers

Hi all!
It makes several months am using Windows 7 Professional on my Dell Studio XPS 1640 (it's a 64bit system). It was working fine and I was happy with it.
It makes some weeks now that after each time I shut down, when I turn on again, it boots up to where the 4 coloured logo appears and then am left with a dark screen with only the cursor. I once waited for nearly 1 hour, nothing changed. The users screen never appeared.

I had to turn off manually, and when I turn it on again, it tell me that windows failed to restart.... and am left with these 2 options:
>start Windows Normally(I went back to square 1 when I tried this)
>Startup Repair.

The automatic system repair did not find any problem, I had to use the system recovery for which I had to choose a previous date in time to which I want the computer to reboot. Some times it works, sometimes I have to do it again and change the date.

When I hibernate the laptop, there is no problem when I turn it on again. But when I shut down or restart the laptop, it boots up to the "starting windows" screen with the windows logo and I have to turn it off manually.

It is causing me a lot of problem, I cannot install any program, each time I have to reinstall my printer.

Please is there any solution for such a problem?

A:Windows does not reboot after each time I shutdown.

Sounds like a hardware problem. Could be the motherboard but more then likely the hard drive is starting to fail. Try replacing the hard drive and see if you can reinstall a good working copy of 7 on it and that it starts up properly after shut down.

Read other 9 answers

I have a gaming case and when i press the reset button on top.it all goes ok ,but then the windows did not shutdown properly screen,it gives me options start in normal mod,,safe mode et.t.c
ANy help why it dows this.
The pc restarts fine and shutsdown ok too!!!

A:Reset button goes to windows did not shutdown properly screen

That is perfectly normal. Basically, it causes an abrupt shutdown, meaning that unlike a proper shutdown files and documents are not saved properly to disk. The reset button is only meant to be used in the event of a system crash where there is no other means of shutting down and restarting because the mouse and keyboard are inoperative. I do sometimes use it if I am trying to catch the option to boot to my Linux disk (F11 on my system) and miss it.

Read other 4 answers

Is there a command line parameter for Norton Ghost 8 to shutdown the PC after cloning process is finished? With the -rb command you can reboot the machine, but I didnt find a command to shut it down.

Read other answers

As the title goes. i have been pissed off because of the settings not being saved like "Show Shadows Under Icons"
think somebody can help?

A:Windows Appearance not saved on shutdown/reboot.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

Read other 10 answers

Everytime I reboot or turn on my PC, Windows firewall turns off automatically and I have to turn it on. Is this the way it's supposed to be?

A:Windows firewall turns off on shutdown/reboot.

Read other 10 answers

i have lenovo g580 and using windows 8.1
from last few days i'm unable to shutdown or restart my lappy. Whenever i do this its screen goes black but the LED does goes off and after that nothing happens even on pressing power button. Everytime to get out of this i have to remove battery and reinsert it to get the pc on.
So i installed whocrashed.exe and find out the error adn it shows it that the causing problem is ntoskrnl.exe

so i have uploaded my minidump files here..........

A:Laptop not getting proper shutdown or restart

Hi nscharan007.

Apparently the issue is network related, and the Broadcom WiFi is failing.

ffffd000`361e0d88 fffff800`0318fe60Unable to load image \SystemRoot\system32\DRIVERS\bcmwl63a.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl63a.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
And this is all about the related info: Broadcom WLAN Driver (Inbox) for Windows 8.1 (32-bit, 64-bit) - Lenovo G480(2184, 20149), G580(2189, 20150), G780

As per it, you have the proper driver installed.

fffff800`04672000 fffff800`04e9e000 bcmwl63a T (no symbols)
Loaded symbol image file: bcmwl63a.sys
Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
Image name: bcmwl63a.sys
Timestamp: Sat Jun 01 10:29:47 2013 (51A97FC3)
CheckSum: 00824B06
ImageSize: 0082C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
And no other driver is available to download.

In this situation, bettter you contract the windows 8 experts in BSOD Crashes and Debugging - Windows 8 Forums .... they must have an idea about what to do in this stage.

Read other 1 answers

hello,. myfriend gota computer problem that accured 2 weeks ago when he got the intenret hooked up to his coputer again. he receives a windows message sayin the system is going to shut down, then the box has a 1 minute until the computer shuts down. checked it for the sasser and blaster that was aroun a few years ago. and that wasnt the problem. i was wondering if there was any other virus' or worms that would do the same type of thing.

A:windows xp problem.. system shutdown warning. 1 minute and computer restarts

I had a similar problem a while ago....you may have tried cleaning with AVG/ADAWARE/SPYBOT, it worked for me.

Go Start run then type shutdown -a when the 1 min warning comes, try looking in the event logs to see what is going on, the other place i have come accross this is when windows has expired/Hacked etc

Read other 3 answers

I'm really lost. Any help would be greatly appreciated

I attached my zip

A:unexpected shutdown windows 7 - automatic reboot no info


Usual causes: Device driver
BugCheck D1, {fffff8800869c050, 2, 1, fffff88001839d4f}
Probably caused by : tcpip.sys ( tcpip!UdpSendMessagesOnPathCreation+17f )
PROCESS_NAME: uTorrent.exe
Source: Carrona.org

tcpip.sys is not the true cause of your crash, but your antivirus:

fffff880`0b945f08 fffff880`013a20afUnable to load image \SystemRoot\system32\drivers\PCTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
Please remove PC Tools antivirus from your computer and replace with Microsoft Security Essentials (at least to test)

Recommended antivirus program for Windows 7 based on stability compared to others:- Microsoft Security Essentials - Free Antivirus for Windows
Good and Free system security combination.
Run a full scan once downloaded, installed and updated.

Run this tool and delete anything it finds: Anti-rootkit utility TDSSKiller
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:SFC /SCANNOW Command - System File Checker
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Get the latest drivers for your graphic card, either from Driver Install - Device Manager or from the manuf... Read more

Read other 9 answers

When I shutdown my computer it last about ten minutes and then I have a blue screen with "Driver_Power_State_Failure", minidump of the memory and auto reboot.

Please find in attachment two exemples of what I got when the problem occurs.

A:Windows 7 - shutdown with blue screen and auto reboot

Hi -

Update these 3 drivers to start -


btkrnl.sys Fri Oct 01 17:48:29 2004 (415DD0AD)
btslbcsp.sys Fri Oct 01 17:50:18 2004 (415DD11A)
SABI.sys Thu May 28 02:38:10 2009 (4A1E3152)

System information needed --> BSOD Posting Instructions

Attach the resulting zip files to your net post.

After driver updates, run --> DRIVER VERIFIER - Windows 7 & Vista

Regards. . .




Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jul 17 16:54:52.365 2010 (GMT-4)
System Uptime: 0 days 5:15:51.145
BugCheck 9F, {4, 258, 85a6ea70, 83125b24}
Probably caused by : memory_corruption
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jul 17 11:35:03.739 2010 (GMT-4)
System Uptime: 0 days 6:27:32.518
BugCheck 9F, {4, 258, 85a6da70, 8313bb24}
Probably caused by : memory_corruption

Read other 3 answers

I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:

(The process C:\WINDOWS\system32\winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)

However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.

The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:

"The last shutdown's success status was false. The last boot's success status was true."

This did not occur in Windows 8.

Anyone know how to diagnose the shutdown culprit?

A:Windows 8.1 Shutdown from Logon Causing Reboot Failure

Anyone know how to diagnose the shutdown culprit?

Possibly? However, to be absolutely sure, download this hybrid shutdown button and retest to see if your assumptions are correct:

Hybrid Shut Down Shortcut - Create in Windows 8

Once verified, we can address your issue.

Good luck.

Read other 9 answers

I'm afraid due to the nature of the problem I can't be that specific on what exactly is going on, but I'll do the best I can. Earlier this morning I shut down my computer after it had been converting some files, and then started it back up again when I officially woke up 40 minutes or so later. All was going well, until I clicked my User name in the login screen, at which point it showed my desktop wallpaper and the mouse, but then just sat there, not loading any icons or the toolbar. I then tried starting it up again, but this time didn't even get to the login screen; only a grey screen after the XP loading screen. Safe Mode was the next option, but it froze yet again while trying to start up in Safe Mode. Next up was to try recovery from the XP installation disc, but that froze during loading as well. Luckily I have a couple Ubuntu discs lying around, so I started into a Live session of Ubuntu, which I'm in right now, to see if I could figure out what the problem was. Ubuntu could not mount my hard drive, and when I tried to force mount it, I got the message -

$LogFile indicates unclean shutdown (0, 0)
WARNING: Forced mount, reset $LogFile.
fuse: failed to access mountpoint /media/disk: No such file or directory
FUSE mount point creation failed
Unmounting /dev/sda1 ()

At this point, I'm more or less at a loss as to what to do. Am I recoverable, or is this hard drive gone for good?

A:Hardrive did not unmount properly during shutdown, will not mount properly now

When it doesn't work in Ubuntu either, that is a pretty good indication the hard drive is shot.

Read other 1 answers

We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI:'s latest version is and Intel HD Graphics is Lenovo's current version Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

Read other answers

Okay, here's what happens:

> My computer will randomly shut down, and then boot itself back up.

> Before Windows loads, the computer will prompt me w/ 2 choices: Start computer normally, or launch start-up reconfiguration or whatever.

> If I choose to start normally, Windows begins to load, but then before I can log in, I get BSOD and the computer shuts down.

> If I choose start-up configuration, the configuration program begins to load, but before it is finished loading, the computer shuts down.

I've attached the dump files to this post.

Is Windows 7 . . .
- x86 (32-bit) or x64 ?


- the original installed OS on the system?


- an OEM or full retail version?

full retail

- What is the age of system (hardware)?

Got the computer Dec 25, 2010

- What is the age of OS installation (have you re-installed the OS?

Never re-installed the OS

A:Shutdown, reboot, BSOD while Windows loads. Repeat. What is happening?

These crashes were caused by memory corruption/exception (c0000005) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore poi... Read more

Read other 1 answers

A custom pc running windows 98 se will randomly just stall. And by stall i mean: the screen will go black and the computer will not under any circumstances recognize either the reboot button or the restart button the the tower. Turning off and then turning back on the screen does not give picture, just the power light on the side flashes green to orange (not recognizing the signal im gussing).
And sadly i have to unplug the power cord from the pc (and of course re attach it ) to get it back up and running properly. It doesn't happen after any certain period of time that i can recognise.

Its my moms computer and she only goes to pogo,neopets, and msn front page etc; So any clue as to what the cause of this could be or what i could do to prevent it other then shutting the computer down and tossing it in a closet somewhere to rot?

And it does start up normaly after i get it shut off. Just runs scandisk at startup as with a normal buttoned restart.

Help is much appriciated.

A:Windows 98 not recognizing Reboot/shutdown buttons; black screen

Could it be that you have Hibernation turned on? I have never had anything good come from hibernation or standby mode. Have a look and see if it is enabled.

Right click on the desktop and choose properties. Then select the Screen Saver tab(at least I think that's what it is in 98 as well) Then look for poer options. Then Hibernate and System Standby, I would disable them both.

Restart and see if it happens again. I'm thinking it should be solved, but if not post back and let us know.

:wave:Welcome to TechSpot:wave:

Read other 2 answers

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
Where do I go from here?
Much obliged for your help,

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

Read other 3 answers

Hello All,

I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)

Thanks in advance.

A:SLOW Boot and Shutdown after forced Shutdown during Windows 7 Upgrade

Yeah. I have been using the Software performance toolkit from windows. Basicly if you know about windows xp, xp had a program called bootvis that rearranged the bootfiles and such for faster boot times, and bootvis is in windows 7, but you need another program to try to use it (i believe).

Read other 1 answers

New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

A:windows 7 restart or shutdown stays at shutdown screen

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup

Read other 1 answers

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?
After PC is left unattended more than an hour or so it gets a black screen with no error messages, but the CPU and fans are powered up. I must power off and cold start. Usually it takes 3 or 4 tries to get a successful boot, and when I do I get a message that says windows did not shutdown successfully.

The windows error log says the problem is shut down unexpectedly, event name bluescreen, OS version 6.1.7601.2.1.768.3 Locale ID 1033. (Windows Home Premium)

I have all power, sleep, and hibernate options set to never. I have run the memory test and it is OK. I have also run a windows integrity scan which said no corruptions in windows integrity.

I'd really appreciate a hand with this issue. Thanks.

Edit: Although at the top of the post I said "after an hour or so" that is not always so. A more accurate description would be after leaving the PC unattended for several hours.

A:Shutdown Unexpectedly, & Windows Did Not Shutdown Successfully Errors

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?

Read other 1 answers

T440p doesn't power on after proper shutdown, unless you remove the battery first,  Please help me its anoying.

Read other answers

I am using  510-15IKB Laptop(ideapad) with windows 10 and it is only 4-5 months old laptop, it shut down when it is charge 50% or less during working on battery , while battery is only 20 days old because last battery performance was not good so company change the battry. So battery as old no issue but when i am using laptop on battery after  some drain it shut down the laptop. And after that shut down laptop take 4-5 time more in starting to normal starting. During my conversion with support technician he tell me for windows recovery but it do not have any effect, then he tell me for calibration but during draining in calibration it also shut down at any percentage so it also not completed.Now i am using this new laptop as a desktop due to issue because the work i do at time of shut down goes because it only stores in RAM.  Also its BIOS is updated and all recommended drivers are updated.Some times its battery only charged upto 90% while I put it on charge for 10hours. Also its performance is not relevent as it works sometime on full charged battery for 3hours and some time only 1hous while before 1 month it was 4:30 hours-  5hours on a full charged.

Read other answers

I have windows vista and there are times when my entire computer shuts off. without any warning or anything. i have tried everything and I do not know what is wrong. help please

A:shutdown without warning

Have you tried replacing your power supply?

Read other 3 answers

ever since i tried to install the latest updates fromm microspft udate site today (all of which failed) my computer keeps shuting down without warning.

it just suddenly clicks of and reboots for no reason. has anyone else experienced this? or does anyone have any suggestions i might try as the last two critical updates just wont install no matter how many times i try

A:shutdown without warning

Read other 7 answers

I really don't understand computers, how to install things, nothing. It's OEM installation.So I see this warning in the event log every day, identical entry on shutdownSource=Userenv, Category=None, EventID=1517, User=NT AUTHORITY\SYSTEM, Computer=<myLaptop>Windows saved user <MyComputer>\<myName> registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.The "more information" part eludes me completely. What does it mean?Can't the NT AUTHORITY\SYSTEM clean up after itself? Don't they have some sort of time permission to wait before shutting down? Or is the message blaming me for something (WHAT ?!) installed in a wrong place?What is it that is not shutting down?I read and don't understand a wordhttp://support.microsoft.com/?kbid=837115 and http://www.microsoft.com/downloads/details...;displaylang=ensomething about a hive. What am I to do with this. I dont want to install anything. I've seen a similar message at work, by the way, about roaming profiles, but that's on a big NT network. Here it's just me and the ... Read more

A:Shutdown Warning - Every Day The Same

Hi tos226

That error message will be produced every time you log-off, restart, or shut-down and there are programs still running. This includes Anti-Virus programs.

If you wish to avoid the error message:

1) Close all windows
2) Unload or stop all programs in the system tray and wait for them to finish unloading. AV programs tend to take awhile to unload. You can look at the processes tab in Task Manager to see when they quit. vsmon is the last one to end in ZoneAlarm Security Suite which I know you run.
3) Log-Off
4) Restart or shut down whichever one you prefer.

Orange Blossom

Read other 12 answers

That is the message i get.But first i shall explain in detail what is happening.When i am not connected to my wireless the computer runs fine, but once i connect to the network, that box comes up. I have alreadly used the shutdown -a cmd to stop the count down, but once i do that, the entire computer slows up to the point where it takes 3 minutes for the start menu to appear. System Specs -Here is a quick screenshot summary of what is happening -The computer runs perfectly while the network card is disabled. I have enabled the adapter and then the message comes up.These were all the running processes -I have ran several full system scans from a variety of programs.Spyware S+D, Norton Anti Virus, Microsoft Malicious Software Scanner and Super Anti Spyware.All of which came up with results, and due action was taken.But yet the problem still remains.Please help me bleepingcomputer users, your my only hope!

A:60 Second Shutdown Warning *please Help Me*

I have seen this status code message several times when machines were infected with a rootkit so I suggest you start by investigating for that possibility.Please download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Please download AVG Anti-Rootkit and save to your desktopDouble click avgarkt-setup- to begin installation. Click Next to select the Normal interface.Accept the license and follow the prompts to install. (By default it will install to C:\Program Files\GRISOFT\AVG Anti-Rootkit)You will be asked to reboot to finish the installation so click "Finish".After rebooting, double-click the icon for AVG Anti-Rootkit on your desktop.You will see a window with three buttons at the bottom. Click "Search For Rootkits" and the scan will begin.You will see the progress bar moving from left to right. The scan will take some so be patient and let it finish.When the ... Read more

Read other 13 answers

Gigabyte GAEP35-DS3L/S3L motherboard
EVGA Geforce 9600, 1 GB
Corsair DDR2 4 GB Ram
Intel Core 2 Duo
Raidmax RX-700SS Quantum (700W PSU, modular)
Netgear PCI network adapter

About fifteen minutes ago, I was chatting on Skype with a friend when my computer shut down without warning. A look at the Event Viewer shows that this is the second time this has happened this week and that there was not a consistent event that occurred before shutdown. (I had my suspicions about the first incident this week, but I could not be certain)
The most recent hardware change was my keyboard, but I've opened my computer twice recently.

1. I reseated the BIOS battery when the computer would not POST.
2. I jiggled a plastic connecter that was against a fan.

I'm suspecting that the problem lies with the motherboard, because the BIOS was acting up lately, but I can't be certain.

Thanks in advance for your help!

A:Shutdown without warning

Shutdowns are typically hardware related, motherboard or power supply. Verify the power output in the BIOS.

Read other 3 answers

I have been having this problem with my PC lately of it running for about 30 min, then turning itself off, almost like it lost power, no warning screen, nothing, just all off a sudden it turns off... I don't know if this is a hardware problem, something with my OP or a virus of some sorts.... any help or advice would be greatly appreciated .

A:Shutdown without Warning

Your cpu may be overheating.

Read other 1 answers

I have an Asire Aspire Desktop model E700 MMX1 running Windows Vista and the bloody thing turns itself off without warning - I have bounced through a couple of forums and traced an issue with the tuner in Media Centre, but turning the service off has had no effect - I have also cleaned out all the dust from the box (just in case) - also no luck. In the Event Viewer it logs Event id 6008 saying the 'shutdown was unexpected' - but no further info can be found online. This happens when the only thing running is the screen saver (Seti at home - however I have turned it off and it still shuts down) as well as when I am running multiple programs. Please help. I have attached the details of the error in the hope it helps (all gobledeegoop to me)

Read other answers