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Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

Q: Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

ASUS Desktop PC CM6850 Series
Windows 7 Home Premium SP1
64-bit
Core i7
4GB RAM
500GB HDD
Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick no errors after 8 passes.

Toshiba HDD installed. Ran two different HDD diagnostics test on it and it passed.

No conflicts in device manager.

Now, Windows Update window showing 80070002 error. Based upon instructions, ran System Update Readiness Tool (SURT) but that appears to have not made any resolution. Ran it twice to ensure it ran successfully.

Then, ran the Windows Update Diagnostic.diagcab from go.microsoft.com/fwlink/?LinkID=231149 and it shows Windows Update error 0x8007370B(2014-09-18-T-06_58_30P) as NOT FIXED. All other items in list shows as FIXED.

SFC /scannow will not run ... displaying the message "windows resource protection could not perform the requested operation". I tried the same in a elevated prompt in normal windows and in safe mode with the same result. No luck running Surface Scan.

Ran chkdsk /r twice also.

Screen captures of both errors and CBS log file attached. Any help is greatly appreciated. In the meantime, I will begin running some antimalware scans just in case.

Thanks for any assistance.

RELEVANCY SCORE 200
Preferred Solution: Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need that data whether or not either CheckSUR or SFC complete.

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RELEVANCY SCORE 122.4

For quite some timenow, I have been unable to successfully run windows updates on my computer. Iam running Windows 7Home 64bit SP1. Running the update troubleshooter yieldsthe error code 0x8007370B. I have searched the Internet, ran the MS Update Fix Ittool, gone thru the Windows Trouble Shooter, booted into Safe mode, and ranDisk Cleanup, but none have made a difference.

In an effort tocollect the information needed for a submission to this forum, I did thefollowing:

Downloaded and ranSURT. It ran for a little over 8 hours and then returned the following message:

Do you want toinstall the following Windows Software Update?

Hotfix for WindowsKB947821.

I did, and it tookabout 20 min. I then decided to reboot before running SFC and when I did, ittook almost 1 hour to restart (I don't know if it actually went BSOD.) Windowsrestarted with the warning:

Windows hasrecovered from an unexpected shutdown

The following werethe problem details:

Problem signature:

Problem EventName: BlueScreen

OSVersion: 6.1.7601.2.1.0.768.3

LocaleID: 1033

Additional information about the problem:

BCCode: 9f

BCP1: 0000000000000003

BCP2: FFFFFA800B76CA00

BCP3: FFFFF80000B9A4D8

BCP4: FFFFFA8012AE0A60

OSVersion: 6_1_7601

ServicePack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\092615-22417-01.dmp

C:\Users\Dan\AppData\Local\Temp\WER-124941-... Read more

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RELEVANCY SCORE 121.2

Hi!
]For a while now ive been unable to run windows update on my pc. Running the Windows Update Automated Troubleshooter i find the error code 0x8007370b. I have searched through these posts and found the following thread: Windows Update Keeps checking For updates forever

in this case it got fixed by someone editing their registry i think? so im wondering if anyone can offer me the same sort of help.

A:Windows Update Error code 0x8007370b

Welcome to the forum Perry93.

**I highly recommend not using a repair you found for someones else computer.**

Please complete this tutorial so our expert has some information to work with. He is busy so just hang in there.

Windows Update Posting Instructions

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RELEVANCY SCORE 120

Hello.

For almost the last year now, I have been unable to run windows updates on my computer. I am running Windows 7 Ultimate 64bit SP1. Running the update yields the error code 0x8007370b. I have searched the Internet, ran the Microsoft Fix It tool, and gone thru the Windows Trouble Shooter, but none have made a difference. I am almost to that point where I will do a clean install, but since everything else on the computer is running fine, I only will do this as a last resort. Any and all help is welcome. Thank you!

A:Windows 7 64 bit Ultimate Update Error code 0x8007370b

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 120

Hello,
I have been fighting this issue for quite some time, and I am about read to give up and just re-install. But I see that people have been able to resolve this issue on here, so I will give it a try. I have been unable to run Windows Update successfully for quite some time. I keep getting 8007370B error code. i have tried the Microsoft Fix-It windows update tool and it finds issues and asks to reboot and nothing changes.

I have run the System Update Readiness Tool
I can't run the SFC Scan. It goes for a while and then gives the following error "Windows Resource Protection could not perform the requested operation."
Windows Update gives me 8007370B Error

I have reviewed the checkSUR log and it appears like I have a lot of issues with this installation, so I don't know if it is worth trying to fix it or just better to do a clean install.

Any help you could offer would be greatly appreciated.
Thank You,
Nathan

A:Windows 7 64 bit Ultimate Update Error code 0x8007370b

Here's the summary from the CheckSUR report...





Quote:
Summary:
Seconds executed: 501
Found 137 errors
CSI Could Not Open file Total count: 3
CSI Missing Deployment Key Total count: 108
CSI Corrupt Component Keyform Total count: 1
CSI Missing Identity Total count: 8
CSI Corrupt Identity Total count: 3
CSI C Mark Deployment Not Marked Total count: 4
CSI C Mark Deployment Missing Total count: 10
CSI Replacement File: CreateFile Failed Total count: 60


I may be able to fix some of the problems - but I suspect that you have a hardware problem that needs to be addressed first.

Please follow this tutorial and post the results - run at least 3 full passes.
RAM - Test with Memtest86+
If you get even a single failure, you need to think about replacing the RAM - or at least reseating it.

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RELEVANCY SCORE 120

This post had the exact same issue I am having with a friends computer. I have attached the logs and error. This one is really kicking my butt and need to resolve this quickly. Any help would be greatly appreciated!
Also here is the components file: Components

A:Windows 7 Professional 32-bit Update Error code 0x8007370b

You have a problem with the COMPONENTS hive - I'll take a look at it, and get back to you, but it could take a while.

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RELEVANCY SCORE 118.8

G'day people!

Like many others here, I've experienced the situation where Windows Update point-blank refuses to update, and returns the generic 0x8007370B error code.

Microsoft's help relating to this code is woeful to say the least; thankfully a bit of "Google-fu" has led me here.

I've run (and re-run) the SURT and the various Windows Update FixIt and Hotfix tools from Microsoft, with no success.
I've even tried their method to reset the the Windows Update sub-system to no avail.

From following the diagnostic instructions posted in other threads, it has become apparent that I too have been the victim of bit-flip errors, as evidenced in the CheckSUR.log file included below.


Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-14 22:54

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat

Checking Package Watchlist

Checking Component Wa... Read more

A:Windows Update error 0x8007370B; bit-flip errors apparent from SUR log

Registry corruption such as you have is almost impossible to legislate for


I need to have alook at your COMPONENTS registry hive

Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or SkyDrive) and post a link.

Read other 9 answers
RELEVANCY SCORE 116.8

Hello guys,
I have tried everything I found online and failed. I don't wanna do a clean install. I have attached the CheckSur.log. Please help.

A:Windows update error 80070002 and System restore error (Both)

I was getting that same error - and saying "cannot search for updates".

I tried the Fixit tool and command prompts - suggested by Microsoft - nothing worked.

I finally called Microsoft - 1 - 800 - Microsoft and they did a remote on my comp and the problem is solved, at least for now.

There is no charge for this service.

As for System Restore, make sure you have set a Restore Point.
Go to Start and type system restore.
Go to " Create a restore point".

See if your C drive says "on" and if not click Configure.

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RELEVANCY SCORE 115.2

Hi.. Today I had to do a re-install of Vista (for various reasons ) and it was going fine, (everything worked) then i started to run the updates you know. and there was like 78 of them. anyways, i got through some of them and now when i try to run windows update it doesnt work and it gives me an error message of
"80070002" now ive looked in COUNTLESS webpages for help on this, including microsoft's link that is supposed to lead you to a fix.. but it didnt work. (that involved shutting down the auto-update thing and then deleting some files in the Softwaredistribution folder ...didnt work..
ive tried using the SFC scan, but everytime i use it i get the same message that i need to reboot.. so that didnt work

also, i tried to just bypass installing updates, and go straight to SP1, but it always says i need to reboot my machine every time i try to run the standalone SP1 file.
anyhelp HUGELY appreciated here

LJ

A:Windows Update Error - 80070002

This site may help:http://www.mydigitallife.info/2007/12/21/f...pdate-in-vista/

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RELEVANCY SCORE 115.2

Hi, I've been getting this error when searching for updates in Windows Update for a while now, it started almost 8 months ago but because my PC had hardware problems I didn't use it for a long time and was using my laptop so I'm just getting back to this problem now. Everytime I try to search for updates in Windows Update I get an error with code 80070002, and for some reason when I go to installed updates there is nothing there! for the life of me I cannot remember what caused there to appear no updates installed, can anyone please help?

A:Windows Update error 80070002

Welcome to TSF ;

Please follow below link

Windows Update error 80070002

Please let us know and post back to here.

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RELEVANCY SCORE 115.2

hello guys. i have a new problem. i cant install the service pack 1 for my windows 7 and im using 64bit OS. every time i try this, it "downloads" up to the 29% and then gives me that error. i have tried everything the the info page tells me to do (which isnt much), i even downloaded some repair tool from microsoft downloads page to see if it helps but for some reason it doesnt even there reads in the description that it should fix the update error 80070002.

any help/advices are appreciated.

A:Windows update error 80070002

Are you downloading via Windows Update?

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RELEVANCY SCORE 115.2

Windows 7 is not updating any more.
Did step one didn't change anything.
My cbs.zip file is more than 8 mb (its 20mb) what should I do?
It gives this error code 80070002.
It says most recent check for updates: never
Updates were installed: never

I can't start a sfc/scannow with command promt. This is also not possible in safemode.

Can anyone help to get windows to update?

A:Windows 7 update error 80070002

Part of the cbs.zip file

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RELEVANCY SCORE 115.2

Hi,
Windows update is providing Marvell - LAN - Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller lan driver but i am not able to install can anyone help me
thanks

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RELEVANCY SCORE 115.2

Hi,
Background: I've been doing my research on this for a while, but have yet to find a solution. It seems to be a common problem with varying solutions depending on the user. I have a basic level of understanding, but may need some hand-holding on specific tasks.

Windows 7 Professional 64bit

Problem: My windows update isn't updating and has given me error code 80070002 every time I look for updates. I've run some of the recommended windows fixes with no luck. There is no list of installed updates either.

Related info: sfc /scannow does not work. I cannot restore to previous restore points. It seems I cannot do repair installs, only a full clean install (obviously I would like to avoid this). I have run SFCfix and there are no errors (see below box). I have also run chkdsk and there are no errors.

Any further information needed?

Help!






Quote:
SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-07 10:50:35.753
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-06-07 10:51:56.120
----------------------EOF-----------------------

A:Windows 7 Update Error 80070002

The following Key appears to be missing from the registry, according to the CBS.log...
\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a\6.9"

I'm not sure why CheckSUR didn't find and flag it

However, the key doesn't exist in my machine either, although there is a related entry elsewhere. There are no other versions of that key within the stated hive that I can find, so I wonder what's going on...

Perhaps that is the source, rather than the target, in this instance...

Please open an Elevated Command Prompt, and run the following commands

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a"
REG UNLOAD HKLM\COMPONENTS


post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the ... Read more

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RELEVANCY SCORE 115.2

hi tried the fix and surt but i get hotfix failed when i tried to instal from the link off the forums
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-09 22:33:37.087
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-09 22:39:24.778
----------------------EOF-----------------------
 
any help would be gratefull regards karl

A:windows update 80070002 error

Please download and run the Windows Update Troubleshooter.
 
Post the results in your topic.
 
Clicking on the link above will start the download automatically.

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RELEVANCY SCORE 115.2

Greetings.

I've ran into a problem recently. I find myself in a situation where I need to update my current operating system - Windows Vista Home Premium (x64) - from Service Pack 1 to Service Pack 2.

Now, normally (afaik) this would be achieved using the Windows Update tool but in my case it does not seem to be working. It tries to install the update but near the end it stops with an error '80070002'.

I've tried these Microsoft guides referring to error 8007002 (didn't fix my problem though):

Windows Update error 80070002

How do I reset Windows Update components?

Now, the first link asks me to download the System Update Readiness Tool. There is a big notification on the download page that says "The support for Vista without SP2 has been discontinued.." etc. So, I'm not sure that the tool even works for me anymore. Nevertheless, I downloaded it and after a lengthy loading screen it did say that the tool was installed. After booting my PC, I still received the update error though.

Besides those guides, I've read on other threads that registry errors might be the cause for my update problems. I've done a System File Checker scan and it said that it found some defective files but it couldn't fix them. Also, it referred to a .log file for more infromation but unfortunately I have no way of deciphering the file.

I've also downloaded the Service Pack manually and tried to install it but I keep receiving an error as well. I even went as far as to t... Read more

A:Windows Update Error 80070002

Welcome
First cross your fingers, then hope, then try this
How do I reset Windows Update components?

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RELEVANCY SCORE 115.2

Trying to install Vista SP1 via Windows update. Keeps failing with the above error. This is a Windows Vista Business Toshiba R500 laptop that the hard drive went on me. I have since restored the Vista OS on the new hard drive by using the recovery disks I created. I have followed the MS troubleshooting options by deleting the Windows update history as it may have previously had SP1 on it.

Now the SP1 update is the only one it finds and it just will not install.

Anyone come across this and overcome it?
 

A:Windows Update Error 80070002

Take a look at this and see if it is any help. Note that when I read through it, the grammar seemed a bit odd, so read carefully.
http://www.mydigitallife.info/2007/12/21/fix-error-80070002-when-using-windows-update-in-vista/
 

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RELEVANCY SCORE 115.2

We've had several systems recently that were infected with various versions of Fake Alert trojans that we were able to clean using the tools described in the virus removal section of this website. In a few cases after cleaning the virus we can't install Windows updates. Get error message 80070002. We've tried all the Microsoft recommended fixes and some posted on various other forums. We end up having to reinstall Windows. Is anyone else having this problem? Have a fix?

A:Windows Update Error 80070002

Are you sure about the error code?

What update gave you this error? Service pack?

What kind of fixes did you try?

Did you find any traces of zero access rootkit on the fake alert infected systems?

Did you check if BITS and windows updates services are running?

Read other 3 answers
RELEVANCY SCORE 115.2

I can not update Windows 7, this error 80070002


[IMG]http://www.**************/imgbnc.php/8470b036282de6f75dd1cb9ba0a3235dcc8a8fe40a67bed57c4c863ec493b13a6g.jpg[/IMG]

A:I can not update Windows 7, this error 80070002

Windows Update error 80070002

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RELEVANCY SCORE 115.2

Service Pack 1 for Windows Vista is available through Windows Update. So, I try to install it, but when it gets to 20% downloading it stops and shows error code 80070002. I followed Windows Help instructions but it did'nt work. I have downloaded all previous updates successfully and other applications can update with no problems. Input will be appreciated.

Extra facts:
I have an extremely slow internet connection (5-10 kbps)
I have a Stone Age computer.
My internet provider does not support peer to peer download.

A:Windows Update Error 80070002

Please, have mercy on my poor pathetic soul and help me!

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RELEVANCY SCORE 113.6

Hey,
The windows update successfully downloads updates and then when I click "Install Updates" it says:
Error Found:
Code 80070002 Windows encountered an unknown error.
I know this has been mentioned many times from multiple people and I have tried nearly every suggestion I have found and nothing has worked. I have many important files on my PC, so a clean install would be the very last thing I would try.
I am using Windows Vista Home Premium 32 Bit.
Any help would be appreciated greatly!

Thanks

A:Windows Update Error Code 80070002! NEED HELP!

Oh and by the way,
I uninstalled my SP1 and SP2 from my PC to try an upgrade install from within windows (My Setup DVD did not have any SP's on it. It also came with the computer from dell, already installed). I had heard that this works like a repair install and helps fix any corrupt system file problems. But when it gets to the second part of the install (after copying windows files, i think) it says:
Windows was unable to complete the installation and will install when you restart the installation again. The installation window popped up again and so I tried again. It said the same thing, I tried it multiple times but it refuses to work. I rebooted and it booted into windows setup, not vista. It started and then said:
The setup could not start or something like that. Using msconfig I have changed the default OS back to vista.

Read other 11 answers
RELEVANCY SCORE 113.6

I have about a 3 year old Win 7 64-bit computer. It has had Windows update issues for quite some time and always been a bit quirky. I just started reading about the error code and have done all of the appropriate response fixes from Microsoft. Let me preface this by saying I have always had issues with the memory which I am installing new chips hopefully today. Until then I was wondering if someone could have a look at the simple text that SFCFix came up with. It will be below. I also cannot run the scf /scannow command in windows or safe mode due to the usual system protection thing. I thought maybe if I posted the SFCFix log maybe someone will recognize it as being something that someone has seen. I am also attaching the CBS log. Thank you in advance.
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-07 13:50:59.827
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_mdmmc28?.inf_31sf3856ad264e35_6n1.7600.q6 385_no?e_4812c`d1f5383 34
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsogt-windo?s-b..io.data-cm?linetoo}_31bf38?6ad364e?5_6.1.7601.17514_none_e6510234bbcb2a8c

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total uni... Read more

A:80070002 error code when trying to update windows 7 64-bit

You have bitflips in the registry - possibly the result of problems with RAM.
I suggest testing with MemTest86+ first to check that out.


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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RELEVANCY SCORE 113.6

A few things to get away before I start this post:
I have read the sticky post by Geekgirl and I know I might not get an answer.
Yes, I know that Windows 7 is a beta. So don't give a bunch of flak about it being a beta and there are bugs.

So I had a friend install Windows 7 on my laptop and dual boot it. It worked perfect until about a week ago when I tried to update. Now, every time I try to update, I get a 80070002 error.

I asked my friend if he knew what was up with it and he said he had intalled the Windows 7 watermark patch and Timernuke.

I found and followed instructions to remove both of those and then followed the instructions on TechNet to fix the error on Vista.

The problem still exists. I am mainly just posting this to see if anybody else has this problem and would like to work together to find the solution.

Thank you.

A:[SOLVED] Windows 7 Update error 80070002

hi mate not sure if this is any good to you but that has been an issue with vista maybe one of the solutions or attemps may be useful although you would need to search the forum

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RELEVANCY SCORE 113.6

The other day I wast^H^H^H^Hspent several hours wrestling with the Windows 7 update mechanism; now that it seems the problem is fixed, I'd like to share the story in the hope that it may be helpful for someone with a similar problem.

This is my first post to the forum, so I'd welcome remarks about style or detail ...

The system in question is a Windows 7 Pro, 64 bit, SP 1. It is a localized version, thus I can't always give the exact english wording of messages, sorry.

What was wrong

Compared to my rusty and trusty (private) Win XP, the Win 7 (developer) machine has always been somewhat brittle: It had sporadic Blue Screens in the past, but most of the time it worked.

The "situation" developed as I tried to update the system (the setting is automatic fetch, manual install). Windows Update failed with some error code I did not write down; I tried several rounds of sfc /scannow and reboots, and after some research I decided to try the "official" fix: KB947821, the "System Update Readiness Tool". This looked right for me:

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

After running for several hours (I was warnded about it) it finally finished installing, claiming a successful install. Unfortunately, the situation was even worse now: Search for updates consistently failed with error 80070002, and the system file check tool sfc /scannow also would not com... Read more

A:Windows 7 update error 80070002 - the story of a fix.

Nice explanation - and well done!

The problem usually arises because of a single bit-flip where one binary digit is flipped (1/0 to 0/1), resulting in a value which the OS can't make any sense of, or which is prohibited - this then locks out any further access to the value, and permissions become irrelevant.
Much of the time the system can get around it, and some of the time, CheckSUR will actually create a new value that works. It seems that neither was the case here, and the error caused the SFC crash and WU lockout.

It is possible to edit the hive using a hex editor to see and replace the offending character which will allow normal access to the Key for modification/deletion. Usually, the hardest part is to find the affected key.
I've done this successfully using HxD hex editor - but only in the Components hive, which is usually not loaded by the OS. Doing it for the Software hive would be more complex, as you'd need to do it from either a second machine, or from a Recovery Environment boot so that you don't run into normal access problems with an open hive.

If you actually look at the value in the error statement you can see what looks to me like an immediate bitflip there

Code:
]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_prnca00a.inf-languegepack_31bf3856ad364e35_de-de_d8743cb7c94a0a96";
I doubt that this of itself is enough to cause the problem, but it could be that there are unprintable characters. I do... Read more

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RELEVANCY SCORE 113.6

Since last month I haven't been able to update windows as I keep getting error code 80070002, and i've tried every suggestion by microsoft to no avail. Any help would gladly be appreciated!!

A:Can't update windows, error code 80070002

So have you tried this one either with the auto fix or manually You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services and/or do you have a restore point that can take you back prior to the previous updates ?

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RELEVANCY SCORE 113.6

Hello,

I have been trying to update my computer for about 6 months now to no avail. Updates are downloaded, but not installed - - instead I get error code 80070002 and the updates all fail . I have tried using the stand alone installer, and all the recommendations that windows help offered, but no luck. I read through another thread and tried using the MGADiag.exe program and my OS is genuine, but the error code 80070002 comes up repeatedly throughout the report. Please, if anybody knows how to resolve this issue, I would be very appreciative!

A:Windows Update Error Code: 80070002 - Help PLEASE!

80070002 is a File Not Found error. It suggests (to me) a corruption of the downloads. Give this a try (you must be using an adminstrator account for this):

- Go to Start and type "cmd" (without the quotes)
- at the top of the Search box will be an entry for CMD.EXE - right click on it and select "Run as administrator"
- In the black window that appears, type "net stop wuauserv" (without the quotes) and press Enter. Wait until the screen tells you that it's completed successfully. Leave this window open as you'll need it later. If it prompts to stop other services, tell it yes.

- Open up Windows Explorer and navigate to C:\Windows\SoftwareDistribution. Delete the contents of the folder (but not the folder itself).

- Go back to the black window and type "net start wuauserv" (without the quotes) and press Enter.

- Reboot and see if Windows Update works now. Let us know what happens.

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RELEVANCY SCORE 113.6

I have been getting the windows update error code 80070002 for a while now.

I ran SURT and did not get any errors.
When running sfc / scannow I get the error "Windows Resource Protection could not perform the requested operation." after a few seconds.

here is a zip of my CBS dir
https://drive.google.com/file/d/0B9y...it?usp=sharing

I'm not positive but I think there is some corruption in my HKLM\COMPONENTS

I have run Chkdsk /r /f and did not get any bad sectors

Thanks for any help.

A:windows update error code 80070002

I should warn you that my track record n fixing this type of error is not good (yet!) - mostly because its rare.
Having said that, it does look like there is corruption in your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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RELEVANCY SCORE 113.6

I keep getting this failure when I try to run Windows Update on this machine.
 
I booted into Safe Mode and tried running sfc /scannow which results in:
 
   Windows Resource Protection could not perform the requested operation.
 
I then copied CBS.log which has this info on the latest run:
 
2016-02-24 19:28:29, Info                  CBS    Starting TrustedInstaller initialization.
2016-02-24 19:28:30, Info                  CBS    Loaded Servicing Stack v6.1.7601.18766 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\cbscore.dll
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.074 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefb65f0dd @0x7fefb9998b5 @0x7fefb9634e3 @0xff8be97c @0xff8bd799 @0xff8bdb2f)
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.261 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefb65f0dd @0x7fefb9e6816 @0x7fefb9b2b18 @0x7fefb9635b9 @0xff8be97c @0xff8bd799)
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.308 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefb65f... Read more

A:Windows 7 Update Failure error 80070002

Why are you running sfc /scannow in Safe Mode?
 
Please download and run the Windows Update Troubleshooter.
 
Post the results in your topic.
 
Clicking on the link above will start the download automatically.

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RELEVANCY SCORE 113.6

not installing, getting an error. Ive done what it says to do HERE

still not working.

is there another way/place to download sp1 and install it?

thanks for any insight you can offer on this issue...

A:cant install sp 1, windows update error 80070002

This is a common error, follow the instructions given in this thread, in the sequence given.
SP2 fails error Code 80070002

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RELEVANCY SCORE 113.6

I have a computer that just won't update Windows at all. Windows 7 32-bit ,Toshiba Satellite L505 laptop.

I've tried every single thing I can think of and every suggestion I've come across and nothing has worked. I've done chkdsk, memory tests, sfc /scannow, resetting the SoftwareDistribution folder, every relevant Windows Fix-it tool. I even formatted the hard drive and did a clean install and yet the problem persists.

I should mention, sfc /scannow does not run properly. I get the "Windows resource protection could not perform the requested operation" error.

Also, I get regular IE and Windows Explorer crashes and occasional freezes. Could this be due to the lack of updates? That's what I suspect but I'm not sure. I know there are many many updates that the computer needs.

I'm stumped. Any ideas?

A:[SOLVED] Windows Update error 80070002

Your best option in that case is to run the CHKDSK and SFC in offline mode from a Recovery Environment boot.

Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

CHKDSK <drive>: /R

and wait for it to complete - it could take a few hours, depending on the size of the drive.

Once complete, type

sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

where <drive> is the letter you found above.

Wait for the command to complete. (make a note of the response!).

Once it has, type EXIT and the pick the option to reboot.

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RELEVANCY SCORE 113.6

Hi,

I have had my pc running on Vista for about 3 months. For the first couple of weeks it allowed me to do Windows Updates. Since then I have had a whole range of different errors and as I found a fix for each one it was replaced by another. I am now constantly getting the Error No. 80070002. I have tried everything I can find online to rectify the problem including those below which seem to have fixed other people's pcs. Any help greatly appreciated.

Solution One
1)Stop the windows update service (from services)
2)Delete temporary update files - In Datastore and download
3)Restart the the windows update service

Solution two
Apply this file
after u apply this file reboot and try to do a update again it should work http://www.microsoft.com/downloads/...-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe
 

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RELEVANCY SCORE 113.6

Hello.

1st hope in right thread?
Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725)

Installation date: ‎07/‎07/‎2014 14:24

Installation status: Failed

Error details: Code 13EC

I have also the error of 80070002.
Im a complete novice so i will do my best to get the info you need in helping me

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STEVE-PC
System Manufacturer MSI
System Model MS-7673
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3300 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V1.19, 01/08/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Steve-PC\Steve
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.97 GB
Available Physical Memory 5.84 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.7 GB
Page File Space 7.97 GB
Page File C:\pagefile.sys

Thank you in advance.....Alex

A:error Code 80070002 windows 7 update

1st = Yep - own thread is always good

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 113.6

Hello,

So a while ago my computer got that error and i literally tried everything i can to fix it, and failed. I now realize the reason i get an error is because a while ago i deleted my ProductId from the registry for a reason, and exported it but now i cant seem to find, i must have deleted it by accident. But now i literally how no idea if im able to recover it somehow, or recreate it. I would really appreciate if im able to recreate it somehow!

it was in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

remember theres ProductID and ProductId, i have ProductID which is located in

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\00002119F20000000000000000F01FEC\InstallProperties

but i need ProductId, which is located only in \CurrentVersion

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RELEVANCY SCORE 112.4

I am getting error Windows Update error 80070002 while updating Service Pack1 on windows 7.
I am using Dell Inspiron INTEL PROCESSOR , 4GB RAM , 64 Bit Windows 7 Home premium OS
I have tried below Options
1. Stopping windows ' update , deleting temporary update files and starting update
2. SFC/scannow said 'no errors to be fixed '
3. Ran Fix it Tool which found few registry problems it could not fix . Few it could .

I still keep getting the same 80070002 Error .
Thanks in advance for the help. Let me know if there is more info you guys need from me.

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RELEVANCY SCORE 112.4

Hello. I have noticed that there are 309 errors in my CBS log but I don't know how to fix them. I've been trying for around 6 months to install service pack 1 but no matter what method I try it fails showing the 80070002 error.
Here is my CBS log:

https://skydrive.live.com/embed?cid=...I0qCH6J-9WdJ4Y

Cheers

A:Windows 7 Service Pack 1 x64 Update Error 80070002

Bump

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RELEVANCY SCORE 112.4

Hello all,
My computer has been acting strangely as of late, I have found nothing wrong on my end, however when i went to the "Windows Update Posting Instructions" section on how to post a thread in this area I came across multiple areas.
1. System Update Readiness Tool (SURT) - error
2. SFC Scan - error
3. Windows Update Error Codes - error
4. Log Collection - copied successfully.

I'm not too sure if any of you can help me due to the errors, however any help would be appreciated. Thank you.

A:Windows Update error 80070002 ( and many more errors inclusive. )

See if this helps
http://support.microsoft.com/kb/2230957

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RELEVANCY SCORE 112.4

I'd appreciate anyone's help with this. I can't do a Windows Update. I keep receiving error 80070002. I've gone and stop Windows Update and deleted the files in the Stored Maintenance and started it back up again but still didn't work. I've seen that you might have to do the registry repairs but I'm scared to mess up since this is a work laptop.

I've even tried to go in under the command prompt and do a CHKDSK C: /R but it gives me a prompt that asks Y or N if they want to run it after I've rebooted. I've done that and nothing changed.

A:Cannot perform a Windows Update. Keep Receiving Error 80070002

For Windows 7 update problems this will have to be completed. Then wait for our expert to drop by. He is very busy all the time so just hang in there.

Windows Update Posting Instructions

Did you or did you not run chkdsk?

If you did what were the results?

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RELEVANCY SCORE 112.4

Hi
I've got a problem with windows update not working.I've included the cbs log after running sfc /scannow in administrator command.I've also included the screenshot of the Windows error.Thanks any help would be greatly appreciated.BigD

A:Windows 7 64 bit update error 80070002 December 2014

SFC found the following problems..

Code:
Line 42589: 2014-12-21 18:56:21, Info CSI 00000345 [SR] Repairing 4 components
Line 42590: 2014-12-21 18:56:21, Info CSI 00000346 [SR] Beginning Verify and Repair transaction
Line 42593: 2014-12-21 18:56:21, Info CSI 00000348 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 42596: 2014-12-21 18:56:21, Info CSI 0000034a [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 42599: 2014-12-21 18:56:21, Info CSI 0000034c [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 42602: 2014-12-21 18:56:21, Info ... Read more

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RELEVANCY SCORE 112.4

I've exhausted my ability to try to solve this one on my own. I've run all of the automated fixes I can find from Microsoft, so I'm asking for some more targeted help.

I'm running Windows 7 Pro x64 SP1. I have run the System Update Readiness Tool (May '14). It completes successfully, but I don't know what it actually accomplishes because it doesn't make things better as far as I can tell.

Here is my windows update screenshot:
Attachment 330898

Here is what I see when I try to run SFC:
Attachment 330899

Here's my CBS zip file:
Attachment 330900

Thanks in advance for the help. Let me know if there is more info you guys need from me.

A:Windows Update Failure, Error Code 80070002

Hi, Welcome to SF.

Try this,

Windows Update error 80070002 - Windows Help

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RELEVANCY SCORE 110.8

Help me please..Its very Frustrating...thanks..

Online : FalseImage Health State : Repairable
Restart Needed : False
on my powershell

A:Windows 8.1 windows update Error Code 80070002

Two things to try:

How do I reset Windows Update components?

If no joy, run this command from an elevated command prompt:

Dism /Online /Cleanup-Image /RestoreHealth

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RELEVANCY SCORE 110

I'm not completely sure what's causing this issue, as it seemingly appeared out of the blue. However, a few weeks prior I had a new hard drive installed and transferred my existing OS and documents etc (everything) across onto it using Acronis, so I'm thinking that it could be a hard drive failure, or the beginning of one.

Anybody got any ideas?

A:Windows Update fails, error messages 800F0826, 80070002, 80073712

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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RELEVANCY SCORE 101.2

Dear Forum,

the windows update service on my laptop only returns error 80070002. It seems to be a common problem for a lot of people, however most of the standard steps to take do not seem to work for my machine.

CHKDSK is ok.

sfc /scannow however refuses to work. Even with admin privileges, it says that "resource protection" wont allow it to run. If started from windows recovery mode, sfc claims that there is another operation pending and a reboot is needed, first. Needless to say, this other operation is stuck in limbo.

All other methods of manually deleting/reseting the update logs, including the .bat from this website, have failed.

Even returning to a system restore point brought no change.

The last known update to work was for net framework.

I'm not sure where to go from here since i figure my attempts might have already made the situation worse.

Had to use a third party filesharing provider:

Logs.zip

A:Windows 7 update error 80070002, "usual" rescue options not working.

Please post the requested files anyhow.

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RELEVANCY SCORE 100.8

Hi,
Windows updates are not getting installed in one of  the Windows 7 Enterprise Edtion 32 bit machine. Downloaded updates and tried to install also did not install. I have followed few methods and it did not help. please help to solve the issue. 
Uploaded the Windows Update log in the 
https://1drv.ms/f/s!Aj2wii50lHANhHXE907VrpSPvHyb

Method 1
Executed the below command as administrator 
net stop wuauserv
ren SoftwareDistribution  SoftwareDistribution.oldd
net start wuauserv
Wuauclt.exe /scannow
wuauclt.exe /resetauthorization
wuauclt.exe /updatenow
net start wuauserv
Method 2
Executed the below command as administrator 
sc config winmgmt start= disabled
net stop winmgmt /y
%systemdrive%
cd %windir%\system32\wbem
ren Repository Repository.old
sc config winmgmt start= auto
net start winmgmt







Regards, Boopathi

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RELEVANCY SCORE 98

My daughter's laptop is throwing BSODs and will not install Windows updates. I've downloaded the CheckSUR tool and have attached the log file from that. I need help getting the missing repair files OR I need help fixing the problems if getting the missing repair files isn't the direction I need to take.

We ran the CHKDSK and it said everything was ok. I think that's because when I finally tried to run it manually, it said everything was ok. I think she said it had run two or three days previously. I don't know if she started it or if the laptop started it on it's own after a BSOD and a reboot.

I tried to run the SFC but it was unsuccessful with the following message:

'Windows Resource Protection could not perform the requested operation.'

Can someone help? I don't want to wipe her laptop and start over, if at all possible. Thank you!

A:Error 80070002 cannot update

Hello DC, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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RELEVANCY SCORE 98

.NET Framework 1.1 SP1

I'm getting error code 80070002 when I try to update. It fails during the process. Any ideas??

A:Update Error 80070002

I get the same error. I tried the troubleshooting suggestions and they didn't work. Any help? Thanks

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RELEVANCY SCORE 98

I built a machine 3 years ago, and it had all sorts of BSOD errors. When I moved about a year ago, the computer went into a box and didn't come out until last week when my daughter decided she needed a computer.

Well, thanks to the help of people here, the BSOD have been solved. Now I have the issue of my install just won't upgrade. I get an Code 80070002 inside of windows update.

My windows shows as being registered and has the Genuine Microsoft logo on the bottom right of computer properties.

I have tried to follow the suggestions on microsoft's help site about disabling the Windows update service, and then deleting the c:\windows\SoftwareDistribution directory. This didn't seem to help at all.

I'd like not to have to wipe the hard drive and install all over again, as there is some software installed on the machine that I can't find anymore and would hate to loose it. But there are not any updates loaded on the machine as when I was getting the BSOD problems, the only solution was to disable the automatic updates and not apply any as that caused the machine to blue screen.

(it turned out it was bluescreening because the motherboard was twisted when it screwed down and caused memory issues).

If it isn't one thing it's got to be another. HELP

A:Error 80070002 cannot update

First run CHKDSK and SFC - (again??)

Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator - the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Try running the CheckSUR tool - System Update Readiness Tool that fixes Windows Update problems is available for Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

assuming it 'installs' OK - or even if not - post the CheckSUR.log and CheckSUR.persist.log files and someone will take a look.

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