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Windows 8 Product Key Error: "We couldn't verify the product key"

Q: Windows 8 Product Key Error: "We couldn't verify the product key"

I wanna dual boot Windows 8 Consumer Preview with my existing OS, Windows 7 Home Premium. I have created the necessary partitions and also created the bootable pendrive from the ISO downloaded.

When I begin the installation, everything goes fine until the Product Key screen comes up. I have tried 'NF32V-Q9P3W-7DR7Y-JGWRW-JFCK8' and 'DNJXJ-7XBW8-2378T-X22TX-BKG7J' but I get an error message saying 'We couldn't verify the product key. Check the installation media'
When I enter a random product key like '00000-00000-00000-00000-00000' it gives a message saying that the product key is wrong, but when I enter the correct product key I get the error message which I have put in bold statements above.

What shall I do? Please help.

Regards,
Abhishek Sharma

RELEVANCY SCORE 200
Preferred Solution: Windows 8 Product Key Error: "We couldn't verify the product key"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 8 Product Key Error: "We couldn't verify the product key"

Hello Abhishek, and welcome to Seven Forums.

The latest version of Windows 8 is currently the Release Preview. You might consider installing it instead.

http://www.eightforums.com/tutorials/3997-windows-8-release-preview-download.html

Hope this may help,
Shawn

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RELEVANCY SCORE 110

Hello,
I have searched the knowledge-base and Google to try and find an answer to this to no avail. Sorry if I am missing something obvious here.
Can you tell me if there is a problem using a new Windows product key when capturing an image that had a different product key to begin with.
Our institution was provided with a new product key after the previous one was suspected compromised.  I have recently updated this image and updated the answerfile with the new product key.  However, after applying the new image the PC reports
that Windows is not genuine.  
Can anyone shed any light on why this is and if there is a way to fix it?
Thanks!

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RELEVANCY SCORE 109.2

I have a toshbiba Satellite L750-1XK and managed to get a Windows 7 Installation Install Disc as the owner of the laptop did not make a recovery disk. The owner reported that the laptop would not startup and when i looked at it the hard disk had stopped
spinning.
I brought and fitted the new disk drive and booted up from the CD and installed windows 7 64bit software. All went well untill i entered the product code from the sticker on the bottom of the laptop and was informed that the product key was invalid. The
operating system has installed and is running ok BUT the network controller has not installed and as such I cant get the laptop on to the internet to get any further.
I did try to get a disk from toshiba but there web site says that windows 7 is not supported so i cant get one from there.
Why does the product key come up as invalid?

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RELEVANCY SCORE 104.4

I have XP with service pack 2 already installed. I tried installing sp3, following all the guidelines about being an administrator, closing all programs, disabling virus scanners and such, but consistently get this "internal error" as soon as the installation starts. The event viewer doesn't say anything useful, but according to http://support.microsoft.com/kb/949384/ this is a problem with a funky product id. The solution is a problem for me, though.

The solution says I should go to the System Properties to get the product id. Well an abstraction of that product id is 69831-xxx-xxxxxxx-xxxxx. Then it tells me to go to HKEY_LOCAL_MACHINE\SYSTEM\WPA\Key-XXXXXXXXXXXXXXXXXXXXX, and work with the fields in there. It predicts that there might be more than one key conforming to that format, and there is. It says I should pick the key that has the same ProductID as found in the System Properties, but they both have the same id and it isn't what I found in System Properties, it's 55285-xxx-xxxxxxx-xxxxx. What do I do now? I have one product id in System Properties, and another that appears in two keys in the registry.

Here's my SysInfo:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) XP 2600+, x86 Family 6 Model 10 Stepping 0
Processor Count: 1
RAM: 1023 Mb
Graphics Card: NVIDIA GeForce 6200 , 128 Mb
Hard Drives: C: Total - 103936 MB, Free - 25331 MB; D... Read more

A:Solved: Installing SP3: "internal error", but can't repair product id

Try installing sp3 in safemode.
 

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RELEVANCY SCORE 104.4

This is what I get when I click the Norton Icon, and Norton does not open up. Any suggestions, please?

Thanks!,
Thee
 

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RELEVANCY SCORE 103.6

My computer recently crashed; I didn't pay attention to the first message because, like most people, I'm constantly getting an error message of some type so I didn't pay much attention to this one - until the screen requested the installation CD to be run. When I did that, setup began, running through the initial processes until the "installing windows" segment - when I received the following message:

Fatal Error: An error has been encountered that prevents setup from continuing. Setup failed to install the product catalogs. This is a fatal error. The setup log files should contain more information. Press OK to view the setup log file.

Pressing OK, I read:
Error: The signature for Windows XP Home Edition upgrade is invalid. The error code is fffffdda. The system cannot find message text for message number 0xfffffdda in the message file for syssetup.dll.

Fatal Error: Setup failed to install the product catalogs. This is a fatal error. The setup log files should contain more information.

Error: (same as above)
Fatal Error: (same as above)

Fatal Error: One of the components that Windows needs to continue setup could not be installed. The operation was cancelled by the user.
Fatal Error: (same as immediately above)

The error and fatal error messages then return to the initial two messages listed above - repeated several times.

Pressing OK restarts the system and the process happens all over again. I do have a valid copy of WinNT which was preinsta... Read more

A:Fatal Error message: "failed to install product catalogs" - complete system shutdown

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RELEVANCY SCORE 101.6

After doing the upgrade from Windows 10 Education 1511 to 1607, Settings > Update & security > Activation, switched from "activated with a product key" to Activated with a Digital License".
Activation has changed with the upgrade to 1607.
To clarify what I'm talking about I'll add some info.
I originally installed Windows 10 Education 1511 with my MSDN Retail key. Settings > Update & security > Activation would show "Activated with a Product key" and show the last 5 digits of the key I used to activate it.
After it upgrading to 1607 via Windows update, it now says "Activated with a digital License tied to your Microsoft account". It has switched to a Digital license?

As a test, I did clean install of Windows 10 Education 1511 on a PC that never had that version installed on it. I did a " I don't have a key" option and it installed and showed as not activated.
I then entered one of my Retail MSDN keys and activated it. It then showed as "Activated with a product code" in Settings > Update & security > Activation.
I then did a clean install on that same PC, with a " I don't have a key" option and it showed as not activated. If it had a DL it would have activated automatically.
I then entered my MSDN key and activated it. It showed activated with a product key as before. To me that indicates it does not have a digital entitlement.
As one last test, I installed windows 10 Education ... Read more

A:Activation switched from "with product key" to "with Digital License"

I don't know if this helps, but both of these were activated with MSDN keys then upgraded later to 14393

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RELEVANCY SCORE 101.6

After doing the upgrade from Windows 10 Education 1511 to 1607, Settings > Update & security > Activation, switched from "activated with a product key" to Activated with a Digital License".
Activation has changed with the upgrade to 1607.
To clarify what I'm talking about I'll add some info.
I originally installed Windows 10 Education 1511 with my MSDN Retail key. Settings > Update & security > Activation would show "Activated with a Product key" and show the last 5 digits of the key I used to activate it.
After it upgrading via Windows update, it now says "Activated with a digital License tied to your Microsoft account". It has witched to a Digital license?

As a test, I did clean install of Windows 10 Education 1511 on a PC that never had that version installed on it. I did a " I don't have a key" option and it installed and showed as not activated.
I then entered one of my Retail MSDN keys and activated it. It then showed as "Activated with a product code" in Settings > Update & security > Activation.
I then did a clean install on that same PC, with a " I don't have a key" option and it showed as not activated. If it had a DL it would have activated automatically.
I then entered my MSDN key and activated it. It showed activated with a product key as before. To me that indicates it does not have a digital entitlement.
As one last test, I installed windows 10 Education 1511 with... Read more

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RELEVANCY SCORE 100.4

Dear Microsoft,

I would be very much interested in an operating system and product that is command line centric and geared towards IT professionals and highly skilled home users. I think their will be a greater resurgence of command line centered tools in the future for network administration, database administration ( data access much like Oracles SQL Plus tool), and home, small office batch processing tools, mainly due to security, propriety of information, ego, and a whole host of other issues.

If you were to offer this command line tool specifically, a whole new breed of shortcuts should be added for virtually every command... such as "ipc" or "ic /a" for ip config (ip config /all) etc just to cite one example.

This new software should come pre-packaged with Widows Word, Excel, and a Multi-Relational Database built right in, but scaled down a bit as not to affect Sales of your popular Server based "Windows SQL Server" Product Lines". Anyways, I just think there would be a huge market for a product like this. I’m saying, yes there will be software, and GUI's available for applications administered from the command line, but the heart of the system should be command line based (in the spirit of your old DOS based systems) and be used to manage small home networks, and small business networks, that can suffice with perhaps smaller scale data delivery systems, that companies will find useful. But here’s the clinc... Read more

A:Product Suggestions for Microsoft "Windows Orion" 2.3k, 2.4k, 2.5k etc...

i guess I was just in a creative mood when i wrote this. Anyways, I was just hoping this would invite, or create a discussion, centered on what people wish windows should or could do for future development. Im not an expert yet (networking student), and after further review of my comments... i realize that since there already so many offerings, of the above ideas that are already open source, and free for use, it probably would never be necessary to create such an offering. However... it would be cool if some of the windows command line shell "commands" had shorter acronyms. -t
 

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RELEVANCY SCORE 97.6

We received the notebook a few months ago from my grandmother's estate. HP Pavilion Notebook.  Grandmother had a few years using this Notebook, but had a fire in the back office/sewing room, all her important papers were in that room and my uncle says
all boxe,  books, diskettes are lost.
No backups or product key. So how do I get the product key?  Being without work I can't afford to buy this product again.  Would upgrading from Windows 8.1 to your free Windows 10 remove this problem?

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RELEVANCY SCORE 96

I have never had a problem installing updates to Win 8.1 and all important updates are fully installed. Every time I try to update to Win10 it says "downloading Windows 10 - checking requirements" and then I get the above error message. Any help would be much appreciated!
Steve

A:"Windows 10 couldn't be installed" Error code 80070005

Same problem here. Tired of wasting hours downloading over and over again and getting the same error. None of the suggestions I have found and tried work. No wonder they are giving it away free. To frustrate the heck out of everyone. I find it hard to believe in all the testing, they had no occurrences of this and have not come up with a solution.

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RELEVANCY SCORE 94.8

I have recently bought Windows 7 Ultimate (64 bit) version and when trying to activate the product key post installation of the same. am getting a error that product key is blocked by Microsoft. Can any one help please ?
Below is the log from the MGAD tool 
=============================================
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q2689-2C82G-GMRW8
Windows Product Key Hash: Lj5nwNsdaALlAQIdzGCMT8Pzv/w=
Windows Product ID: 00426-070-1693196-86529
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {55142440-ABD1-4BB0-A4A3-DA87EAD87620}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.... Read more

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RELEVANCY SCORE 93.2

My friend has Vista OS and Ms Office XP-Small Business (Powerpoint not included) version on her laptop.
We bought the version of Office XP (below) for her to be able to get/ download Powerpoint only. Both the seller and Microsoft Customer Service said that that can be done and that it will work on Vista, and to just choose custom install.

(What we bought: Microsoft Office XP Standard 2002 Upgrade NEW
original cd, box, manual sealed in plastic clamshell
Compatible with Windows NT, 98, ME, 2000, XP, Vista
upgrade requires previous version of office 97 or 2000
Word, Excel, Outlook, PowerPoint)

When she puts in the Office XP CD and chooses "Install or Run program", and goes thru those normal beginning steps, including putting the product key in the spaces, a message then comes up saying, "can’t find qualifying products" on the hard drive. How do we get this part of the installation process to recognize that she already has Office XP or is there another issue going on?
 

A:Solved: problem of OfficeXP upgrade recognizing "qualifying product"

Hi and welcome. You've reported that you found the solution, if you would be so kind as to post it, it will benefit others in the future. Thanks.
 

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RELEVANCY SCORE 93.2

I have a question I hope someone can help me with.

I bought Windows 10 Pro License / Product Key cheap on Ebay.
I have verified it is a VOLUME_MAK Type Product Key.

I downloaded my ISO direct from Microsoft.

Installed and Activated ? no problems.

I am aware that MS could deactivate because re-sale of this type key is not permitted. I am not concerned with that. I am more concerned with the person I bought it from being able to gain access to my machine. So here is my question.


Question: Can the person who sold me this VOLUME_MAK Type Product Key use it somehow to gain access to my machine?

Thanks in advance for your help.

A:Can Seller Of "VOLUME_MAK Type Product Key" gain access to my system?

What you have done is software piracy. You cannot even defence yourself by telling you didn't know it's illegal, you knew very well that a volume activation key is not for resale.

Our forum rules strictly forbids all conversation about piracy. I have reported your post to administrators.

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RELEVANCY SCORE 92.8

Vista won't install the drivers for my X-Fi XtremeGamer, when I try to run setup, it gives this error message: Setup is unable to detect a supported product on your system. Setup will now exit.

I just uninstalled older drivers to install new ones, so I think the card itself is still OK.

Does anyone know a solution?

Cheers,
Axon

A:"Setup is unable to detect a supported product on your system."

Never mind, I fixed it, my sound card wasn't inserted well enough in the PCI slot.

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RELEVANCY SCORE 92.8

I'm deploying our Windows 10 company image through MDT. One of the steps i do is enter the windows key through a command line custom task. The problem I run into is that I keep getting the "Installed product key successfully message" dialog box to come up which stalls the rest of my task sequence and forces user intervention.
The command line I'm using - which I thought would prevent any confirmation boxes - is:

slmgr.vbs -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX /VERYSILENT /SUPPRESSMSGBOXES

Unfortunately this doesn't seem to work. Does anyone have any suggestions on how I can clear this message automatically, suppress it from even popping up or if I'm doing something wrong, what the correct command is?

Any help would be appreciated.

Thanks

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RELEVANCY SCORE 92.8

Hi All,
I am trying to create a USB recovery media for my Dell laptop using my ServiceTag (Inspiron 15r <Service tag removed>). I need this recovery media to reinstall and see if that helps with the laptop boot issue, that I am experiencing currently.
I am experiencing "No OS Images defined for the Product" error for the said Service Tag in Dell OS Recovery Tool.
Any idea on how do i get this resolved? Thanks.

A:"No OS Images defined for the Product" - Dell OS Recovery Tool.

Contact Dell directly. You will have to pay $.
You were suppose to create back backup on a USB flash drive when you first got your laptop. Too late now.

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RELEVANCY SCORE 92.8

A new problem since last 2 weeks:

I have Microsoft windows defender installed.
In Vista's Reliability and Performance Monitor, I continually get this message:"The security center has not recorded an anti-spyware product."
on control panel->security, defender is recognized!
the defender update/work fine...
how do i get rid of the above "error" in In Vista's Reliability and Performance Monitor?
Thanks in advance.
ps-i do not use MSE

A:"The security center has not recorded an anti-spyware product."

Hello prukeyhi, I think this old thread may hold the answers you need

System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as installed.

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RELEVANCY SCORE 92.8

I am getting "Microsoft Office Professional 2010 cannot verify the license for this product. You should repair the Office program by using Control Panel." error this morning after booting up the system.

There was a MSFT update that ran last night, and I'm suspicious of it being the trigger of the error.

I have tried the "repair" option for MSO 2010, and have also re-entered the "key", to no avail.

Has anyone else had this problem? Any other ideas?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, x64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3493 Mb
Graphics Card:
Hard Drives: C: Total - 476837 MB, Free - 401466 MB;
Motherboard: Intel Corporation, DH61BE
Antivirus: AVG Anti-Virus Business Edition 2012, Updated and Enabled
 

A:Microsoft Office Professional 2010 cannot verify the license for this product ERROR

Hi there, welcome to the board!

Have you tried uninstalling the update? Do so from the Control Panel. There's a button which will toggle showing updates. I'm not aware of any updates which will do this though. I'd start there, maybe trying to open in safe mode, but that seems like a stretch.
 

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RELEVANCY SCORE 92.4

I've recently wanted to install 'Rome: Total War' onto my computer, the installation works fine up until right at the very end [very annoying!], the installation decides to stick/crash on 'publishing product information' and then it closes out of the blue, and all my installation files are deleted, Some help would be really appreciated in helping me try to solve this.

Notes
The installation works on a copy of windows Xp without service pack 2, but as soon as i install windows server pack 2, the problem just re-appears, im guessing my problem has to do something with the installation of windows server pack 2.

I've tried ALOT of things to try and solve this issue, including searching the internet [most of the seem to be VERY old threads from late 2004 about this exact issue] and following installshields advice and other peoples ideas on how to solve this issue, but no solution has seemed to pop up for me.

All help is appreciated, and feel free to ask me for more information if you require it!

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RELEVANCY SCORE 92.4

When it asks for your product key when installing xp pro that is the number on the pc? It is saying it is invalid....any help???

A:Invalid Product ID when trying to install xp pro on "killed" computer

It's the number on your XP pro disc (or on the case/sleeve, whatever it came in)

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RELEVANCY SCORE 92.4

where I teach, I use some computers that are donated from local businesses. They come through a third party that distributes them, so I have no idea where they originally came from.

Two of them are now coming up with messages saying that my OS (Win2000 pro) is 'NOT GENUINE." I get these messages constantly. I checked their FAQ's and all of it, and there is no solution for me other than spending $149, which I will not do. Their FAQ's do not address the issue of someone using a donated computer and I can't get the messages to stop; it's not like I can uncheck them in startup or anything. I tried System Restore but it won't allow me to do that any more.

Is there any hope for me? If I install a new Win2000 Pro over the top (as opposed to a clean install), will I still keep my apps? I simply can't go through a full install right now, and have to reinstall every app and every file...

any ideas anyone?
 

A:"counterfeit vs. Genuine Microsoft Product" message

Do you know the contacts of the supplier of which produced your computers? If you do, I highly suggest you contact them to see whether they use bona fide Windows OEM installations or not. If not, you can try and call Microsoft and explain your situation.

Unfortunately, you're still going to have to pay $149 to get a bona fide Windows CD to replace the "ungeniune" one. I'm not exactly sure how a Windows installation works (as I specialise more in Macs and Linux boxes), so I don't know if you would have to do a complete erase; however, you should always backup your data before you do any install/replace.

Hope this helps.
 

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RELEVANCY SCORE 92.4

I bought a used laptop at a pawn shop with Windows xp. I tried installing SP2, but I get the following error message:
"Windows XP Service Pack 2 can not install. The product key used to install Microsoft Windows may not be valid........"
I have a valid CD Key, in my possession. I have heard that I can change the current cd key to another one through the registry. Does anyone know how to do this?

F.
 

A:Solved: Getting "invalid product key...." message when installing WXP SP2

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RELEVANCY SCORE 92

Hello everyone
I have this problem for more than 3 months for now...

The INSTRUCTION AT "0x00a96ce0"referenced memory at "000000000" couldn't be written".

That's always what i get when i restart my computer,just before screen goes dark.
I believe that it has to do something with Microsoft updates.The reason i believe this, is that i once reinstalled my PC and didn't have any problem until i didn't update my PC.
And i posted here that thinking my problem was solved but unfortunately i was wrong.

Please if you have any tips on this one let me know it would be greatly appreciated.

Thank you!
 

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RELEVANCY SCORE 91.6

I recently got this little alert in my system trey with a ballon tip saying my computer is infected with something. Clicking on the icon takes me to some website for some scaning software.

I have run ad-ware which detects nothing, but kick started AVG to detect several trojans. Runing hijack this didn't bring up anything too alarming (fixed a few things which didn't resolve it - see bellow for most reset scan/log), ran ad-aware vx2, nothing, windoss "defender" nothing, spybot which detected a few things but didn't fix it, cwshreder, again nothing. So I'm really not sure where to go next.
Logfile of HijackThis v1.99.1
Scan saved at 2:37:17 PM, on 23/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5299.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CNAB3RPK.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\ASUS\PC... Read more

A:Solved: "You computer is infected" now buy our product...

* Click here to download smitRem.exe.
Save the file to your desktop.
It is a self extracting file.
Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.

* Download the trial version of Ewido Security Suite here.
Install ewido.
During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
Launch ewido
It will prompt you to update click the OK button and it will go to the main screen
On the left side of the main screen click update
Click on Start and let it update.
DO NOT run a scan yet. You will do that later in safe mode.
* Click here for info on how to boot to safe mode if you don't already know how.
* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.
* Restart your computer into safe mode now. Perform the following steps in safe mode:
* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
* Run Ewido:
Click on scanner
Click Complete System Scan and the scan will begin.
During the scan it will prompt you to clean files, click OK
When the scan is finished, look at the bottom of the screen and click the Save report button.
Save the report to your desktop
* Go to... Read more

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RELEVANCY SCORE 91.6

http://iobit.com/advancedwindowscareper.html

This is the new 3.1 version of iobit's fabulous advanced windows care. it works fabulous and has great new tools for speeding up mozilla firefox. http://www.addictinggames.com/index loads instantaniously now on my pc. really works great. this is a must try.

Let me know how it works for you.
 

A:I found a great "new" product..... its free too!

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RELEVANCY SCORE 91.6

Every time I log on to my computer, I get a warning message from Symantec that, "Some Symantec product settings have been changed by an unauthorized program. This can indicate that an attacker or a virus is attempting to disable your protection. To avoid problems, settings will be reverted to the previous configuration and your system will be restarted. Click OK to continue."

Well, first, after clicking OK, the system is not (thankfully) restarted. Second, when I click on the "Symantec Technical Support Knowledge Base" link, it takes me to an explanation that is similar, but not exactly my problem. It suggests rerunning LiveUpdate. I have. I still get the stupid message.

I'm using Norton Systemworks 2003 on a Windows 2000 machine.

Any ideas how I can get this to go away?
 

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RELEVANCY SCORE 90

I purchased a product key from OfficeMax a while back and installed Windows 8 Pro onto my computer no issue at all. However, after my recent purchase of a SSD, I reinstalled my Windows 8 using the same disc and product key, but to no avail. It said my product key had been banned.

The only thing I did differently was try to use a different email address during setup than I used the first time. Does that really ban your product key?

Do I just need to call microsoft?

A:"Banned" Product Key after re-installation?

Hello Gage,

Usually that indicates that the product key had already been added to the blacklist on Microsoft's activation servers as an invalidated key for one reason or another. Usually, due to piracy.

About all you can do is call Microsoft using the number to activate by phone to see what they say.

Activate Windows 8 by Phone

If it's blocked for good, then I think I would be going back to OfficeMax armed with what Microsoft tells you demanding another product key.

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RELEVANCY SCORE 90

Someone brought me a pc to fix... I opened it up and it had no hard drive... but inside there was a PCI fax/modem thingie w/its install CD, and a burned copy of Windows XP Pro w/SP1, and the product key code was written on it. I have several hard drives to reformat, so I thought it would come in handy and tried it on one, but didn't get very far!

{Note: I originally installed the virus infected hard drive as secondary in my pc and cleaned it. When I made it primary, it did boot up AND start Windows... I made the mistake of "not" chkg & writing the previous product key before trying to reinstall XP.}

I booted from the CD, and chose "Repair Windows XP" versus a complete install. Everything went fine and it restarted... up until the "product key" status. The key code written on the CD came up as "invalid".
(!!!!!!!!!!!!!!!)
Now I have a hard drive that automatically reverts to the EXACT spot where I left off EVERY time, which is the product key entry window. Is it possible to revert the hard drive to its previous version of XP?
What are my options at this point?
(Help?)
~Rosa~
 

A:"invalid" product key at reinstall...

Please read the TSG Rules about illegal activities. We don't assist with illegal software installations.
 

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RELEVANCY SCORE 90

Hey guys,

so I've just got my windows7 Home premium and Im trying to installing it on my mac. i get to the stage were it asks for my product key and when i type it in it says "Product Key does not match current SKU". Ive double checked and the product key matched the 32bit Home premium windows7 i installed. any suggestions on how i can get this fixed?

Thanks a lot, appreciate it.

A:"Product Key does not match current SKU"

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

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RELEVANCY SCORE 90

I get a box pop up on boot up that read product not instailled any idea? and anything else that sould not be there? Here is a hijack this log.

Logfile of HijackThis v1.99.1
Scan saved at 5:26:23 PM, on 8/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Borland\InterBase\bin\ibguard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\srvany.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Borland\InterBase\bin\ibserver.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hphmon06.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1139455002\... Read more

A:Solved: Help plz "product not instailled"

Run HJT again and put a check in the following:

O4 - HKLM\..\Run: [AFiCZ] C:\WINDOWS\uysmlslu.exe

Close all applications and browser windows before you click "fix checked".

Please download the OTMoveIt by OldTimer.

Save it to your desktop.
Please double-click OTMoveIt.exe to run it.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\uysmlslu.exe
Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
Click the red Moveit! button.
Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
Why is there no anit-virus program running on your machine?
 

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RELEVANCY SCORE 90

i'm building my first pc and was on pricewatch searching for cpus. i've narrowed it down to either a pentium 4/2.0 or 1.8GHz. But I noticed some of the descriptions say "without memory", a few specifically saying RDRAM. I wasn't sure if they were referring to some type of new memory on the chip itself (aside from the cache) or the memory that will be installed on the motherboard. When I saw RDRAM, I thought they were probably referring to the memory on the motherboard. could someone please explain what the "without memory" means?

thanks in advance.
 

A:seeing product descriptions saying "cpu w/o memory"?

There are two basic types of RAM, well actually three now. RDRAM is the most expensive type, and a few motherboards use it. IMO, I'd steer clear of it. DDR is SDRAM that is double speed, which is what goes into most new P4 systems nowadays, with ratings like PC2100, PC2700, etc. Finally SDRAM DIMM memory is what used to be common, it's the PC100, PC133, etc. memory. Another wrinkle with DDR or DIMM SDRAM is registered vs. non-registered.

The w/o RAM just means you're buying a MB and processor, you need to buy the RAM. If you buy such a MB, make sure you know specifically what memory it requires, and if it's registered or non-registered.
 

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RELEVANCY SCORE 89.2

Hi friends Bobby Light here!

I keep getting this error message "The windows 7 product key you typed is invalid for activation"

I purchased my version of Win7pro from a "friend" and he said the code should work but it is not... I asked him for more help and he said he is unavailable at this time.

Real Quick Question... is this pop up just going to keep popping up or at some phase stage does the whole system lock down? And I can not get into my stuff at all with no recourse at some point. Many thanks and I guess I just want to know what happens if you just keep ignoring the pop up. Says I need to activate but what if I simply don't?

Best regards,
Bobby Light

A:Quick Question: The windows 7 product key is invalid for activation"

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

More detail: Windows Genuine and Activation Issue Posting Instructions

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RELEVANCY SCORE 88.8

Hey guys, Ive run Adaware, Spybot, and Symantec in safemode. Adaware and Symantec successfully removed some entries but the problem still persists. Im getting constant popups including "netster", "heavy.com", "smashits", and others. Heres my log, and thank you in advance!

Logfile of HijackThis v1.99.1
Scan saved at 8:43:05 PM, on 7/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\PGPserv.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\VentSrv\ventrilo_svc.exe
C:\Program Files\VentSrv\ventrilo_srv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1... Read more

A:"Byte.Verify", "Downloader" virus, and endless popups

Also Backdoor.DSNX, Dropper.Agent.PP and Trojan.Dropper

Was looking around in the root C drive and found some interesting things there as well, but didnt want to do anything without advice first. Heres a "dir" listing

07/22/2006 04:38 PM 586,928 626_101newer.exe
09/25/2005 11:25 PM 219,412 adlog.txt
07/22/2006 08:44 PM 627 asdf.txt
07/26/2004 06:18 PM 0 AUTOEXEC.BAT
08/26/2005 07:53 PM 11,859,569 AVG7QT.DAT
07/26/2004 06:18 PM 0 CONFIG.SYS
07/26/2004 06:28 PM 10 csb.log
05/17/2006 10:47 PM 81 CTX.DAT
07/22/2006 04:37 PM 73,728 dfndred_7.exe
07/22/2006 04:38 PM 27,648 dist13.exe
07/26/2004 06:22 PM <DIR> Documents and Settings
06/30/2006 10:41 PM <DIR> Downloads
07/22/2006 08:44 PM 32,768 drsmartload.exe
07/22/2006 08:45 PM 20,480 drsmartload45a7d.exe
07/22/2006 08:45 PM 20,480 drsmartload46a7d.exe
07/22/2006 08:45 PM 20,480 drsmartload849a7d.exe
07/22/2006 08:45 PM 578,560 Installer3.exe
07/22/2006 08:45 PM 290,816 installerwnusnewer.exe
11/16/2004 05:11 PM <DIR> KPCMS
07/22/2006 04:37 PM 28,672 kybrded_7.exe
07/29/2004 02:16 PM <DIR> mj-comp-files
07/22/2006 08:45 PM 25,105 MTE3NDI6ODoxNg.exe
07/22/2006 08:44 PM 25,105 MTE3NDI... Read more

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RELEVANCY SCORE 88.8

I recently got a new computer that runs Windowss 8, my old one had a program called Pinnacle Studio 14 on it and when I tried to download the program again I got all to the final steps of installation then it says "Error applying transforms. Verify that the specified transform paths are valid." I tried searching for the path in the regedit but I dont really know how to do it, if thats where the solution even lies. I also thought of flashdriving it over from my old computer but I figured the same problem would arise since I downloaded it the same way on my old computer. I looked all over for an answer but nothing would work.
Any help would be greatly appreciated!

A:"Error applying transforms. Verify that the specified transform paths are valid."

Post in the Pinnacle Forum you will have a lot better luck then in this general Windows 8 forum

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RELEVANCY SCORE 88.4

Browser (IE7) will frequently redirect to a page with a message "Sorry we couldn't find "http://www.atdmt.com..." or "http://ad.doubleclick.com" or other various tags (though these are most common).

Web pages will often not load at all or will redirect while reading a webpage without any user action.

Occasionally it will simply say unable to load "actual web page trying to visit". Also oddly - problem seems to occur much more frequently in the morning than evening. This makes me wonder if it is a internet provider issue.

Problem has been occuring over the last 2-3 weeks.

I have followed the 5 Step process to the letter and run DSS after the first four steps. The contents of file main.txt are listed below and extra.txt is attached as a separate file.

Very much appreciated in advance for your help when you get a chance to review this.

Main.txt
---
Deckard's System Scanner v20071014.68
Run by SJL on 2008-01-30 17:09:02
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------



-- Last 5 Restore Point(s) --
83: 2008-01-30 22:03:16 UTC - RP661 - Deckard's System Scanner Restore Point
82: 2008-01-30 20:21:50 UTC - RP660 - System Checkpoint
81: 2008-01-29 18:59:32 UTC - RP659 - System Checkpoint
80: 2008-01-28 18:34:48 UTC - RP658 - Installed Microsoft Office Live Meeting 2007
79... Read more

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RELEVANCY SCORE 88

Hi,

On Windows 10 lately I've gotten this message(or something close to verbatim) with the pink screen every time I boot after waiting a few minutes while it claims to be updating. Not only this, but it has to reboot to boot up WITHOUT the updates that for no apparent reason it can't complete. Please let me know what I can do about this. Windows takes 3+ minutes to really complete the booting process, and this makes it take more like ten. Any help is appreciated. Thanks in advance!

Here's some basic info; let me know if you need more about my system:

CPU: AMD 8350FX
GPU: Radeon R9 270X
16GB RAM

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RELEVANCY SCORE 88

Upon launch I receive this error. I have included a link to the screenshot of the event:

http://i105.photobucket.com/albums/m230/Ezra44/image3.png

I am using the Steam version of the game.

I have updated the AMD driver fully to 12.1 and as well as the game.
 

A:Modern Warfare 3: Launch Error "couldn't load image 'default'"

I may have this issue solved, I just need to verify the game cache. More updates in 10 minutes.

Update: It has been solved
 

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RELEVANCY SCORE 87.6

I just reloaded Win 10 Preview Build 14951. I'm trying to set my default save locations (Settings, System, Storage) but the only two that I can change are Apps and Maps. The others give me error 0x80070005. Is there a registry location I can change to do this rather than using the Settings menu?

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RELEVANCY SCORE 87.6

Hi there - I usually try to research all this stuff myself, but this one has me scratching me noggin. Hopefully someone can help me figure this out.

- HP Pavilion DV 8000 Laptop (the "laptop" part is important)
- Windows XP Home
- I have the Recovery CD that came with the computer.

The problem is that it's stuck in a reboot loop. Every choice on the boot screen (Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Boot Normal, Last Known Good Configuration) leads me right back to the boot screen. I believe this is called being "stuck in a boot loop".

Since I can't boot the system at all, I have no choice but to try to boot via the recovery CD, and if that's not possible, then I will just reinstall Windows. But as you can see...both options require that I be able to load the recovery CD. So I made the change in the BIOS to boot to CD first. But when the CD tries to load, I get:

CDBOOT: COULDN'T FIND NTLDR

It's not a problem with the CD, because I have another Windows CD that I tried to use, and got the same error message.

It's not a problem with the CD Drive, because I swapped in 2 other drives, and I get the same error message with all 3 different CD drives.

So if I can't boot without the CD, and I can't boot with the CD, how am I supposed to get my computer working?

Help me please!
 

A:"CDBOOT: Couldn't Find NTLDR" error

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RELEVANCY SCORE 87.6

Whenever I play games there is always an error message " Couldn't load plugin" How do I get the flashplayer working?
 

A:Getting an error message "Couldn't load plugin"

What game? I assume its an "in browser" game, since you mentioned flash player, so which browser?
 

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RELEVANCY SCORE 87.6

Thanks to other helpful threads on these forums, I have worked through some maintenance that seems to have resolved the constant BSODs I was having, in large part via sfc /scannow.

I believe I only have one issue remaining as far as sfc is concerned:

Code:
Cannot verify component files for Microsoft-Windows-RPC-HTTP.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
If I understand what I've read in other posts correctly, sfc is telling me that it cannot verify "C:\Windows\winsxs\amd64_microsoft-windows-rpc-http.resources_31bf3856ad364e35_6.1.7601.17514_en-us_b143921936942d2a\rpchttp.dll.mui" because manifest is damaged.

I think this is the manifest: "C:\Windows\winsxs\Manifests\amd64_microsoft-windows-rpc-http.resources_31bf3856ad364e35_6.1.7601.17514_en-us_b143921936942d2a.manifest" and the file is zero length, so it makes sense that sfc cannot use it to verify the file.

In the interest of completeness, there really is a corresponding system file installed at "C:\Windows\SysWOW64\en-US\rpchttp.dll.mui".

It doesn't seem like doing a repair install is worth it for this one file - I'm not having BSODs anymore, but it would be nice if sfc could complete a clean run, so I have tried to pursue the approach of finding the origi... Read more

A:sfc: "Cannot verify component files for" ... "manifest is damaged"

Were you able to fix your issue without a repair install?

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RELEVANCY SCORE 86.8

I recently bought an ASUS X54C-BBK5, an entry-level laptop if there ever was one, and it came with Windows 7 Home Premium x64 pre-installed.

However, I installed a 60GB Corsair SSD. It is insanely fast. I used the Windows 7 Home Premium x64 install disc in our office (as this laptop didn't come with media) and got Windows installed in under 20 minutes. I then used the product key on the bottom of the computer to activate it. Okay. No problem. Installed lots of updates. Installed MSE. These all require Genuine Windows.

About four days later, it starts popping up with a notification that "this product key cannot be used for activation." What gives? I intentionally paid for a computer that came with a product key, and it liked it initially - what changed?

I will not purchase a new product key. That would end up being half the price of the laptop and I cannot afford that.

What options do I have?

note: I work in an office where we repair students' computers and we frequently need to re-install OS, which is why we have so much OEM unactivated media.

A:Product Key "can't be used" for activation - why?

You just need to use the phone option and if they ask tell them you put a new ssd in it and reformatted.
IF the key is valid they will give you a unlock code, and if you ever have to reformat again there should be no problem after that. Hardware profiling is part of how they connect the key to a specific person/computer.

Activate Windows 7 by Phone

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RELEVANCY SCORE 86.8

problem is when I was buy a dell laptop that have come with preloaded os (windows 8 )I have available product id but product key not available. now my head drive damaged. Now how to load window 8 OS use previous product key.


How to now my product key using product id :00326-10000-00000-AA870

One time I was replace motherboard on that  laptop on warrienty periode. that time they give me a window product key with seal pack. now when I will go to load window 8 useing that product key my laptop has not accepet that product key

pls solve inform me how to load os on my laptop

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RELEVANCY SCORE 85.2

Hopefully I'm posting in the correct forum section and that this isn't a topic that has been discussed frequently as I've done extensive searches and browsing before deciding to post.

So here's the problem/annoyance I'm encountering and I'm wondering if there's some sort of solution out there:

I have Vista Home Basic and IE7. I can download files quite fine, but the problem is that when I try to open the file either from the dialogue window that shows up after the download OR when the file opens automatically after a download, a new dialogue window shows up that says "Verify" (apparently while the system verifies the file for who knows what).

Now, that window showing doesn't really bother me that much, even though it does bother me, the real problem arises when you download multiple files at the same time and open those files because once the system tries to verify all those files at the same time it ends up crashing the browser.

So what I'm mainly looking for is a setting that would disable this file verification by Vista/IE7.

I have a fairly good computer, with 2GB of RAM, 2.20 Dual Core processor so I really really doubt this is a performance issue.

Thanks.

Can provide screenshots if needed.

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RELEVANCY SCORE 85.2

Hi,
I went out and left my pc on, came back hours later and wiggled the mouse to get the pc to come on, nothing happened so i pressed some keys, may of restarted pc, pc boots as normal but a screen comes up saying choose and operating system to start, or press tab to select a tool. i then click on windows 7 home premium ( says recovered in brackets). i then get a long message with status: 0xc0000428, windows cannot verify the digital signature for this file. Cant get out of this screen, what can i do to solve the problem and get my pc back to normal?

A:"windows cannot verify the digital signature for this file" 0xc0000428

This is a great tutorial to follow, it has a lot of good information and steps to help you get booted up. If you have any additional questions on the tutorial please ask. And don't feel overwhelmed, we are here to help!

Troubleshooting Windows 7 Failure to Boot

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