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Lenovo T500 Thinkpad: Random shut downs?

Q: Lenovo T500 Thinkpad: Random shut downs?

I'm running a lenovo T500 thinkpad, and it's relatively new - that is, I bought it last winter - but recently, I've been having what seems to be a hardware problem. Or, at least, that's what the guys over in the Virus and Malware removal section are telling me:

Because from time to time, my laptop has decided it's just going to go ahead and shut itself down. Completely. No lights, no nothing - pressing the power button doesn't do anything. I almost always have it plugged into a socket, and that light won't show either - I've found that taking the battery out of the laptop and letting it sit for a little before putting the battery back in usually gets the laptop to work again.

It's only happened recently, but it's happened twice in the past week - which is a little more than bothersome, since the antivirus I have runs a full scan when it happens.

I've noticed that my laptop gets a little hot - not too hot that I can't touch it - but as far as I know, I've never had a problem with overheating or anything similar, which leaves me in the dark about this entire thing.

I'm really hoping that this doesn't turn out to be a hardware problem; I should still be on warranty, but I'm a little - okay, that's a lie, I'm pretty damn - scared to try and open up my laptop and fiddle with anything.

Hope this is enough information for someone out there to give me some sort've idea of what's going on - and maybe how I could go about fixing this.

Thanks so much in advance, guys.

RELEVANCY SCORE 200
Preferred Solution: Lenovo T500 Thinkpad: Random shut downs?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Lenovo T500 Thinkpad: Random shut downs?

Hi

Under warranty = dont mess with it

send it back under the warranty and report the issue.

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RELEVANCY SCORE 94.8

I have a lenovo Y560p and sometimes while playing league of legends my computer randomly shuts down. i believe it may be because my Gpu is running too hot. It runs at around 57-59c idle and about 85-87c while playing. is this a possible reason or these unexpected shut downs?
 

A:Lenovo Y560p random shut downs

Overheating is indeed the likely cause of the shutdowns. Buy a can of compressed air and blow out all the vents and fans. If that doesn't help you may have to invest in a cooling pad for the laptop.
 

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RELEVANCY SCORE 78.4

Hi,For quite some time now I've been having problems with Bluetooth (BT) devices on my T500 Win7 64 bit with devicesranging from like my older Nokia C2-01 mobile phone to my new UE ROLL 360 wireless speakers. at this stage the BTicon appeared correctly upon startup and in the device manager there where no errors, whereas the BT devices wereidentified as:a. Thinkpad bluetooth with Enhanced Date Rate IIb. Microsoft Bluetooth data EnumeratorSo from googling I figured all those BT problems might be caused by improper driver installations of BT relateddevices, which led to the use of the Microsoft enumerator instead of the actual needed devices.So I uninstalled it specifically, and was left with an unknown device, with the detail value of:BTH\MS_BTHBRBFrom here on everything only got worse :-(I've reckoned that in order to fix this I should just downloaded the latest official Lenovo driver from:http://support.lenovo.com/il/en/downloads/ds013631 (Bluetooth with Enhanced Data Rate Software II released21/2/2014).After installation (and required reboot), I was now stuck with an unknown device, with the following 2 details valuestrings:USB\VID_0A5c&PID_2145&REV_0352USB\VID_0A5c&PID_2145From googling this I've realized it's related to the Broadcom Bluetooth driver.So I've downloaded the latest official Broadcom Bluetooth driver from:https://www.broadcom.com/support/bluetooth (WIDCOMM® Bluetooth Windows® Software for Windows 7 and Vista, 64-Bitreleased 04/08/2016).After thi... Read more

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RELEVANCY SCORE 77.2

Hi my computer has been shutting down randomly by itself, i have taken it back where i bought it from, he said there was dust in the ram slots and he cleaned it out, the next week it started happening again. I am running Windows Vista with a custom built PC. any tips would be great
 

A:random shut downs

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RELEVANCY SCORE 77.2

Ever since last night, my computer has been randomly shutting itself down as if someone just unplugged it and I have NO idea why. I don't notice any pattern to it, it just seems to just randomly shut itself off.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz, x64 Family 6 Model 30 Stepping 5
Processor Count: 4
RAM: 3063 Mb
Graphics Card: NVIDIA GeForce GTX 580, 1535 Mb
Hard Drives: C: Total - 1430696 MB, Free - 662775 MB;
Motherboard: ASUSTeK Computer INC., P7P55D LE
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
 

A:Random shut downs

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RELEVANCY SCORE 77.2

I have a Dell XPS 720 running a high def golf simulator... it is randomly shutting down on me...sometimes this can occur three times in an hour.. sometimes it can go for three days... no error messages...no logs.... I returned my first one because I thought it was defective...now I have another brand new machine and it is doing the same thing!!
 

A:Random shut downs

The Dell likely cannot handle the temperatures generated, nor the power supply demands, nor the Video Graphics, and may not have adequate memory. You will have to experiment with replacesments to each in order to figger out which is the cause. If you have 2 GB of memory, then it is one of the other three... starting with thermal paste on the heatsink, better heatsink fan that is not held down by plastics hooks. If you already have the memory, I would start with a better video graphics card.
 

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RELEVANCY SCORE 77.2

My Computer is randomly shuting down. No common cause. seems that I have a lot of programs running in the background using a lot of memory space.

I've been using just the XP firewall and e-trust realtime monitoring.

Actually the only time it seems to be shuting down is when we try to run to many programs or high memory demanding programs.
 

A:Random Shut downs

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RELEVANCY SCORE 77.2

My other computer randomly shuts down anywhere from being on for 5 minutes to an hour or so.

I'm pretty sure it's not overheating, It runs at about 39-42c.

I ran Spybot S&D, it found like 2 things.

I also ran Adaware, it found 1 thing.

I updated both before using also.

Im not sure what else to do to find out what is causing the shut downs.

Thanks in Advance.
 

A:Random Shut Downs

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RELEVANCY SCORE 77.2

So, a few months ago I bought a Dell inspiron 5552 laptop and in the past month or two I have been dealing with problems which are becoming VERY frequent. At random times, especially when I'm gaming, my laptop switches off - even when my laptop is cool. I downloaded Piriform's Specci and here are the results I got for the following hardware (Celsius): CPU 51, Motherboard 52, Hard drive 38 - These are the results on balanced and Dell battery life extender enabled. I've seen videos of dusting a laptop's ventilation system however their temperatures didn't seem to make a significant difference so I didn't try it. Any ideas?
 

A:Random shut-downs

Most probable issue is still the cooling and secondly too much power drain via graphics adaptor.
 

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RELEVANCY SCORE 77.2

I wasnt sure where to post this so I figured I'd just throw it here and a mod can move it if they see it nessicary. So a computer I just built was running fine with windows 7 and I had the hard drive from my old computer in it and I was transfering files from my old hard drive to my new one and my computer randomly shuts down. I tried to start it up after it shut down and it got 1/2 way through bootup and it would just turn off. Then I started it again and put it in safe mode and it worked fine. Then I unplugged my old hard drive and tried booting back into Windows 7 and it worked, I installed a few programs but then while I was downloading Firefox it shut off and now wont get past the mobo screen. Any ideas what the problem could be?

A:Random Shut Downs

Let's start with these free diagnostics:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)

Then, if the above tests pass, I'd try these free stress tests:

Quote:




FurMark download site: http://www.ozone3d.net/benchmarks/fur/
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit





Quote:




Prime95 download site: http://www.mersenne.org/freesoft/
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Numbe... Read more

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RELEVANCY SCORE 77.2

Hello There,

I'm new to the forums, I normally don't go making posts (because pretty much all the time I search for something, someone else already has an answer). I got a problem with my computer.

Here's the specs:

64 Bit Windows 7 Ultimate
PSU: OCZ StealthX 600W
CPU: AMD 64 Phenom X4 9650
Heatsink: CoolerMaster (not stock)
RAM: (8GB) 4X2GB OCZ DDR2-6400 Platinum
Video: XFX Radeon HD 5770 850MHZ 1GB 4.8GHZ
Sound: Sound Blaster X-Fi ExtremeGamer & Sound Blaster X-Fi Extreme Audio
HDD: 1X340GB & 1X500GB SATAII

My computer has recently started shutting down on it's own. I have my PC running 24/7 doing multiple things at all times (I broadcast three radio stations amongst many other programs) - Although, with my specs it barely uses up 25% of system resources at any given time.

It started happening around the same time my PSU went bad. I thought the cause at that time was my CPU. I tested it and it was infact dead. I got myself another one locally and RMA's the OCZ one. The computer actually ran fine for a while and then it started happening again. I though maybe it was a coincidence since the PSU I got locally wasn't as a high quality I had (maybe not pumping enough power). I then decided to take that one out and put my new OCZ PSU back in. This is same 600W model but a replacement. My computer ran ok for a little while but then a big heatwave hit and we were getting around 30-35 C (90F) - and my computer s... Read more

A:Random shut downs

I would also like to add that when it does shut down, If I try to start it up again immediately it doesn't shut down again - lights in the fans will turn on but the PC will not POST. It will just hang there (Nothing on monitors).
 

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RELEVANCY SCORE 77.2

System specs:
OS: Windows 7 ultimate 64 bit
CPU: athlon 64 x2 5200+
RAM: 3gb of I don't know what
MB: ECS-USA GeForce6100PM-M2
GPU: sapphire hd 5770
HDD 1: 500gb caviar black WD
HDD 2: 500gb Maxtor something or other.
PSU: Corsair CMPSU-600CX Builder Series

My problem is that my computer randomly shuts down. It is very much like a power outage has occurred: one second my computer is fine and the next it is completely off. According to event viewer it has happened 6 times since july 12, two of those times being today. It usually happens when the computer is idle, though it has also happened once when I was surfing the internet. I should also note that I purchased the graphics card and the power supply at the beginning of june. I also purchased the WD hard drive a couple weeks ago but the problem has been happening since before I got it. Also, my cpu idles at about 30 degrees Celsius and my graphics card idles at about 42 degrees Celsius.

I'm thinking the problem is a bad power supply, but my knowledge of hardware is pretty poor.
 

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RELEVANCY SCORE 77.2

My laptop keeps randomly shutting down for no reason.

Deckard's System Scanner v20071014.68
Run by Richard on 2008-06-12 13:43:29
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Richard.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:43:49 PM, on 6/12/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\No-IP\DUC20.exe
c:\program files\internet explorer\iexplore.exe
C:\Windows\syst... Read more

A:Random Shut downs?

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-12 19:18:52
PROTECTIONS: 1
MALWARE: 31
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Windows Defender 1.1.3604.0 No No
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Users\Richard\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected] Read more

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RELEVANCY SCORE 77.2

I am new to this so I will try to explain my problem and hopefully someone can help me out. every time I try to use windows media player the system reboots.

here is what i have and am running

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name WLYFI06QVTFJ0KH
System Manufacturer NVIDIA
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~1837 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 2/14/2003
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name WLYFI06QVTFJ0KH\me
Time Zone Mountain Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 594.43 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.12 GB
Page File C:\pagefile.sys
my ram is 1 gig of matched 2100 @ 512 each.
I have tried reformating and reinstalling and every time it get worse. now I am having random reboots when trying to look at jepegs on the internet.
form time to time the computer will freeze and I have to do a hard shut down.
the screen saver will sometimes cause it to freeze. If any one could help me i would really appreciate it.

Thank you,

Roy
 

A:random shut downs

try going here and running their full tests, its free and will show you everything that is going on with your system. As far as windows media player try removing program and reinstalling a new one.
http://pcpitstop.com/
 

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RELEVANCY SCORE 77.2

So I have the same problem with my laptop computer shutting off by itself. It is a Lenovo 3000, N200, about 1 year old. It randomly shuts off while I am using it, this has occurred about 7-8 times in the past 3 weeks. Does the same advice apply, should I try to open it up somehow and clean it out? Am not really familiar with laptops.
 

A:Random Shut Downs II

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RELEVANCY SCORE 77.2

Hello all. I'm new to the forums so forgive me if I make an etiquette error!

I've recently rebuilt my rig: ASUS Crosshair IV Formula AM3 AMD 890FX SATA 6Gb/s USB 3.0 ATX AMD Motherboard, ASUS EAH6950/2DI2S/2GD5 Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16, Patriot Viper II ‘Sector 7’ Edition 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 2000 (PC3 16000) Desktop Memory Model PV7312G2000ELK, Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD), water cooled and running Windows 7 64 bit.

I get random errors that either cause or force me to reboot the computer. It happens during different activities so is difficult to pin down.
...Here's WHEN it happens: Initiating apps, like flash apps, playing Star Craft II and running skype, playing Dragon Age, and absolutely randomly....
I've replaced the power supply, which was old and am now running a 910W with a solid rail, so I don't think its a power issue. I've used mem-test to test my RAM over night, that came out fine, I've used some of AMD's utilities to stress test the processor over night and that was fine, I can run SD Mark and play Fall Out Vegas on the rig with no issues, so I hesitate to call the video card the culprit. I'm at a loss! The error message changes with the crash, making it even harder to pin down.. Here's the data from the most recent crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.... Read more

A:Random shut downs

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RELEVANCY SCORE 77.2

I just got my computer about a month ago and it has started to randomly shut down while I am doing things. It also always shuts down when I leave it on. I scanned with like 3 different programs and none say there are any viruses. I have no clue whats wrong. please help! thanks
 

A:Random Shut Downs

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RELEVANCY SCORE 77.2

Good Day Doctors,
I'm helping my friend with his HP pavilion laptop. It turns off randomly. While looking at it for an hour I notice it turning off and than rebooted.

Could it be set to restart within an hour?

Please let me know what to look for or test to run.
This system has: Win XP home,pentium 4, 3.00ghz,384 ram

Thanx in advance
Steve
 

A:Random shut downs

With a laptop, my first thought would be heat.

What are the system temps?

Have you cleaned the intake/exhaust vents with air?

Does the laptop do the same thing on battery power and AC?

Does it do the same thing in safe mode?
 

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RELEVANCY SCORE 77.2

Sorry, but I'm a newbie at this....I have been having random shut downs on my new all in one (Gateway) and don't know if you would call that a BSOD?
When I come back to my pc I have to start over (start up button on side) and I get a small blue window that encourages me to send details to Microsoft....these files will be sent:
C:\windows\minidump\092313-20421.dmp
C:\users\tim\appdata\local\temp\WER-46781.0.sysdata.xml
C:\indows\memory.dmp
Should I follow the BSOD posting instructions, or is this an issue for a different area?
Thanks for your assistance.

A:I have been having random shut downs

Hello PalmettoQuilter, and welcome to Eight Forums.

Yes, please follow the Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information.

Hopefully someone will be able to help soon afterwards.

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RELEVANCY SCORE 77.2

i'm having a real issue my laptop, it just powers off for no reason. i mean no BSOD, no overheating, i don't even have to touch it and boom just shuts down. i'm running vista (i know hold your applause) and i see a little triangle in the system tray with an exclamation point in it, when i cursor over it the message reads "MSASCui.exe - Corrupt Disk". but it seems like i have 5-10min max before the system powers off, which means i can't run chkdsk or any other system scans. this was my FINAL straw with vista so i grabbed my xp disk and started the countdown. i was right at the blue screen about to format it all, but knowing my luck it would power down mid-format, so i was going to let the computer idle for about 30min. and i was right, 8min in and blank screen! so if i can't run a scan, and i cant even wipe the machine WTF am i supposed to do?! any and all suggestions are welcome.

-setotitan
 

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RELEVANCY SCORE 77.2

Hi, I'm on my mom's XP-running Compaq computer and there's a lot of crap on it. The problem I'm having right now is there are still pop-up ads coming and occasionally it'll just shut off without warning. Prior to that it was having something with lsass.exe causing an 'error' and making it reboot -- I'd heard it's a worm symptom, but I don't think I managed to extract it. I haven't had that error since installing a firewall, but it could be lurking there still. I've gone through this thing with both Spybot and Ad-Aware, and Spybot picked up something called Dyfuca Internet Optimizer that it wasn't able to remove because it was 'already running,' and Ad-Aware keeps finding something called Win32.Worm.Agobot.E that seems to keep coming back between each scan. Maybe they're the same thing, I dunno.I've tried also getting the XP security patch updates but Microsoft keeps timing out as it scans my system for needed updates.Any help would really be appreciated at this point. Here's the log:Logfile of HijackThis v1.99.1Scan saved at 8:02:56 PM, on 8/3/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exe... Read more

A:Pop-ups and random shut-downs

Hello copperdog and welcome to the BC malware forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1Download CCleaner and install it but do not run it yet.Now we need to remove a service.Open Notepad and Copy/Paste the contents of the quote box below into the new document:  Const title = "Service Removal Tool"Set oWS = CreateObject("Wscript.Shell")sService = inputbox("Removing Service:",title,"MAPI")If sService = "" thenmsgbox "Script halted. No changes were made.", vbInformation, titlewscript.quitEnd IfstrComputer = "."Set objWMIService = GetObject("winmgmts:{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")Set colListOfServices = objWMIService.ExecQuery _("Select * from Win32_Service Where Name = '" & sService & "' or displayName = '" & sService & "'")If colListOfServices.count > 0 ThenFor Each objService In colListOfServicesobjService.StopService()wscript.Sleep 10000objService.ChangeStartMode("Disabled")wscript.Sleep 2000objService.Delete()Msgbox "The " & sService & " service has been removed or marked for deletion.", vbInformation, titleNextElseMsgbox "The " & sService & " service was not found.", vbInformat... Read more

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RELEVANCY SCORE 77.2

ive had random shut downs before they normaly have no pattern of when it shuts down i just push the plugs back in but i have tried that and it still random shut down it i can be playing games for a while then it would just turn off and then on the other hand it could be a instant shut down as soon as i press the power button i have run it on safe mode ran malwarebytes anti virus then when i turn it off it asks me to do a system restore and it all starts over again
 

A:Random shut downs

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RELEVANCY SCORE 76

I'll start by saying my PC used to run XP and it ran it fine. Never a problem.

I bought it from a friend and it ran like a dream for months. Edit-was able to get in long enough to get the specs. AMD Athlon 64 X2 5600+ 2.8GHz. 4GB ram. 500GB hdd. If anyone needs to know anything else I'll do my best to find out.

It was more of a backup computer since my friend gave me a deal. So I figured I'd ditch XP and install my Windows 7 Ultimate.

So I did and it all went well. I got into 7 for a few minutes and decided to reboot to see how quickly it could get back up. This is when the power downs started happening.

It would start after the BIOS screen, around the time the Windows logo animation was coming up. The whole thing would just power down like I pulled the plug.

Other times it'd actually get through and get into the login screen and power down again.

Then if I did make it into Windows, it'd wait anywhere from 2 seconds to 30 seconds before just powering down again. No real pattern formed. I tried installing 64 bit and 32 bit versions. Exact same issues.

So I figure screw this and install Vista. Same thing, just that in the beginning it'd power down in the same situations but every 2 or 3 boot ups it'd let me into Windows and I could do whatever I wanted for as long as I wanted. That lasted about 3 hours before it shut down again. It's never at a specific time, as the only pattern is that it often happens sometime during bootup and if I can log in, it ... Read more

A:Random shut-downs. Very strange.

So far I logged in and it's not crashed yet.

Keyword: yet. After 2 days of headaches I fully anticipate I'll lose my patience and take this thing into the local PC repair place, which while very good at their jobs, isn't something I like to do.

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RELEVANCY SCORE 76

My HP Notebook, a Pavilion zt1250, started just shutting off. I called HP and the tech said to disconnect power cord and remove battery, then hold down power button for 2 minutes and let go, hook up and turn on. And this works for several hours and then the problem returns. Anyone know why this helps and better still, how to fix it for good.
 

A:HP Pavilion, Random shut downs

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RELEVANCY SCORE 76

HELP
my laptop has started to randomly shutdown...!

No warning or alert just switched off...
I have run every virus scan that i know and there is nothing...
Could it be the temperature cos it sure does get hot!

I have noticed that the fan sems to be running for a long time to but it may be that i have only just noticed.

Please, any advice!?!!
I am trying to finish my OU degree and I have to keep on restarting my work and saving every 20 seconds!!!
 

A:Random laptop shut downs.....!

If the fans seem like they run for a long time, I would check to make sure the vents are clean without any obstructions, dirt, etc. Also make sure where ever you place the laptop that you are not blocking the vents.
 

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RELEVANCY SCORE 76

Hi all. I have a few month old HP Pavilion m7 notebook. in the past two days it has given me several blue screens of death. sometimes it will just shut down completely with no warning. sometimes the screen distorts and the computer starts making a loud blaring screaming noise then it shuts off or i am forced to power it down with the button. after each of these episodes it takes several tries to get the computer to turn back on. the power light will come on and the fan will start to whir but otherwise nothing. moniter stays black. i realize my computer is probably screwed....this is very frustrating and scary. any advice is appreciated

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8087 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 931703 MB, Free - 806695 MB; D: Total - 21861 MB, Free - 2354 MB;
Motherboard: Hewlett-Packard, 181C
Antivirus: Norton 360, Updated and Enabled
 

A:HP BSOD/random shut downs

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RELEVANCY SCORE 76

My in-laws PC, which I built for them, has recently started to shut down on it's own. They also claim that sometimes it will not boot up. I have it back at my house, and it seems to be running fine. I let it run overnight, ran it through some benchmarks to stress it, and it seemed fine.

I see in the Event Viewer, under system, there are a number of critical errors relating to unexpected shut downs. My question is this. If the system shut off due to excessive heat, would that trigger a specific error in the Event Viewer, or would it just give the unexpected shutdown error?

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RELEVANCY SCORE 76

HI,I have a problem with random shut downs & freezes this will happen at various times no pattern at all.
I have ran scans and i read tw247's post and my sons PC is doing almost the same things is PC is doing i
believe there is a bug buried somewhere in system and my knowledge of the workings of is not great just enough to be dangerous and if i am really lucky it will be in the registry which is one where a novice need not go unless you want to turn your PC into a door stop any ideas would be appreciated,thanks.

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RELEVANCY SCORE 76

Hi, I just received my new laptop yesterday. I have not experienced any issues through out the day except it just randomly shuts down. It even happens when the adapter is plugged in. But it has happened a couple time when I was in the windows 8 app store, browsing on internet explorer, updating guild wars 2, and when I was spectating a game of league. I was wondering if anyone else has been experiencing the same issues or have any solutions.

A:y500 Random Shut Downs

yes. this just happened to me twice! I literally just took the laptop out of the box about an hour ago.  It's brand spanking new

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RELEVANCY SCORE 76

Had this problem for about a month or 2 now,
PC will randomly shut down when playing games, ive tried replacing my RAM, Motherboard, CPU, PSU but im still getting this problem.
Had a look in event viewer whenever the PC shuts down and it always shows event id 41, task category 63.
I'm running out of ideas on what to do and this getting really frustrating.
Any help will be greatly appreciated.

Specs:
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD FX(tm)-8350 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 8
RAM: 16282 Mb
Graphics Card: AMD Radeon (TM) RX 480, -1 Mb
Hard Drives: C: 111 GB (60 GB Free); E: 0 GB (0 GB Free); F: 931 GB (47 GB Free); G: 1863 GB (272 GB Free);
Motherboard: ASUSTeK COMPUTER INC., SABERTOOTH 990FX R2.0
Antivirus: Avira Antivirus, Enabled and Updated
 

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RELEVANCY SCORE 76

hey guys,

Windows 7 pro 32bit
ASUS P5LD2 bios date 8/28/09 ver.2002
Intel 945P (Lakeport-P) + ICH7R
Intel Pentium D 940 multi core
GeForce 8800 GT 512MB
3072 MB Ram
1 WD 500gig HDD
1 Seagate 1tb HDD

this was the 2nd time it happened(an unexpected shut down).i installed win7(retail) about a week ago.now this is happening,i don't know what to do please help.

my zip file has the Windows_NT6_BSOD_jcgriff2 and System health report in it.

A:getting alot of random shut downs

Welcome!

It seems like a hard drive problem is the most likely. I suggest that you test your Seagate drive first with SeaTools: | Seagate

Test your WD drive next: WD Support > Downloads > SATA & SAS > WD Caviar Black
Code:
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware
Other than that, all I can suggest is removing some more risky drivers/programs.

Remove Avast with this tool: http://files.avast.com/files/eng/aswclear5.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

Also remove Comodo, and just use the Windows Firewall instead.

...Summary of the dumps

Code:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Wed Nov 24 12:34:57.346 2010 (UTC - 5:00)
System Uptime: 0 days 4:42:10.190
BUGCHECK_STR: 0x7a_c000000e
DEFAULT_BUCKET_ID: CODE_CORRUPTION
PROCESS_NAME: System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 76

HI,I have a problem with random shut downs & freezes this will happen at various times no pattern at all.
I have ran scans and i believe there is a bug buried somewhere in system and my knowledge of the workings of PC'S is not great just enough to be dangerous and if i am really lucky it will be in the registry which is one area where a novice need not go unless you want to turn your PC into a door stop any ideas would be appreciated,thanks.

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RELEVANCY SCORE 76

For some reason my computer keeps shutting down without me allowing it and various screens of death keep happening like memory management and irql less than nothing or something like that. I'm terrible with computers and I called for support from hp but that was no help. The person did say I had some issues with my registry and some temporary files... I'm trying to think of the adjective she used... I think it was sick or something like that. Maybe it was corrupt but I doubt it, either way I just want to fix it.

A:Random Shut Downs and BSOD

Am I right in saying that when your using the computer, occasionally it shuts down or Blue Screens (BSOD's)?

If so, disable Automatic Restart so that we are able to see the blue screen details.

1. Right-click on My Computer.
2. Click on Properties and go to the Advanced Tab.
3. Under the Startup and Recovery section click on Settings.
4. Under the System Failure section uncheck the Automatically Restart box.
5. Click OK and Click OK again on the System Properties box.

Then, should it occur again, write down the details. You should be looking for a long set of number, including many '0's and something along the lines or IRQL_NO_LESS_OR_EQUAL. This way, it is likely that we can assist.

Many thanks,

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RELEVANCY SCORE 75.2

My Asus K55A has been shutting down randomly. I do nothing really intensive on my laptop, just Word and Chrome. I have attached my admin events for reference. This has happened before and lead to a BSOD so I had the OS reinstalled and the only thing I have added to the basic system is Word. I have not updated to 8.1 so I am not sure if that really matters. I really need this laptop running correctly, I am taking the bar in July and cannot risk it randomly shutting down. Any help would be appreciated!
I usually am just on Chrome with a few tabs open or with Chrome and Word open. It just shuts down quickly and without warning and stays off until I turn it back on. Sometimes when I turn it back on it takes a while to load icons etc. Let me know if there is any other information that could help!

A:Random Shut downs on an Asus k55a

Please follow the instructions here..

Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 75.2

Hello

Today I experience the oddest thing I have ever seen on my PC.

This morning the power on button would not start my PC. I checked the cable and the wall socket and popped the case to look inside. Nothing seemed out of the ordinary.

I turned the case on its side to get better lighting inside and the PC started right up. I was surprised at that so I stood it back up and it shut down. I hit the power button and nothing happened so I tilted it on its side and hit the button and voila, power. So I let it boot and after its all done and windows is up I can use everything normally with no issues. I turned the tower back up and it stayed on. Not 2 minutes later it shut off again and immediately restarted. The second time it did this it ran a disk check (Im assuming because of the sudden shut downs) and it turned out fine.

Right now the PC stays on like nothing is wrong when its laying on its side. As soon as I stand it back up it shuts down within a minute and restarts.

Its a Dell XPS 420
Intel Core 2 Quad
Q6600 @ 2.4 ghz
3 gig ram
32 bit OS Windows Vista
I have installed:
Nvidia 9800
+Extra Case fans

This PC has worked flawlessly since I bought it a year and a half ago (and immediately installed the card and fans). This is the first issue I have had and it feels like some sort of power short, rather than an actual PC issue.

Any ideas?

Thanks in advance.
 

A:Sudden no start - random shut downs

Sounds like your switch might be faulty what I would try is jiggling the wire to the power switch to see it shuts down.
 

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RELEVANCY SCORE 75.2

Issue:
Help me narrow down if its CPU? MOBO? or something else.... I have a computer which I have had for 4 years now... and it's always had this issue of it randomly shutting off. 70% of the time it happens when I am playing high graphics games, but 30% of the time it happens while the computer is idle.

As any pro would first guess, it might be a due to your PSU, then someone will say, oh its probably your RAM, try refitting or replacing. And them someone will say, oh its probably a bad Motherboard, then one will say its a bad GFX card.

So like all of what any new person might think, I have replaced a few parts since I Had an Identical System with similar specs just sitting there, being used as a regular home computer. But mine is more a Gaming computer.

My System specs:

Operating System
MS Windows 7 Ultimate 64-bit

CPU
AMD Athlon 64 FX-60 40 °C
Toledo 90nm Technology

Core 0
Core Speed 2860.4 MHz
Multiplier x 13.0
Bus Speed 220.0 MHz
Rated Bus Speed 1100.2 MHz
Temperature 41 °C
Thread 1
APIC ID 0

Core 1
Core Speed 2860.4 MHz
Multiplier x 13.0
Bus Speed 220.0 MHz
Rated Bus Speed 1100.2 MHz
Temperature 41 °C​
RAM
4.0GB Dual-Channel DDR @ 110MHz 2.5-3-3-5
Type DDR
Size 1024 MBytes x 4
Manufacturer Corsair
Max Bandwidth PC3200 (200 MHz)
Part Number CMX1024-3200C2

Frequency 200.0 MHz
CAS# Latency 3.0
RAS# To CAS# 3
RAS# Precharge 3
tRAS 8
Voltage 2.500 V

Motherboard
ASUSTeK Computer INC. A8N-SLI (Socket 939)

Graphics
DELL 180... Read more

A:Random shut downs - dying CPU? MOBO? PSU?

If you can, go back to the way it was setup before you started overclocking and underclocking...
this problem can be one weak component, or using memory modules that are not matched or not the best for your machine...
I would make a log and keep track of what is going on when it fails... because it is difficult to track down... can be anything... hard drive, memory, CPU cooling, poor quality cables or connectors, too much or too little thermal paste...
The age of your computer is a clue that you need to start upgrading components anyway
 

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RELEVANCY SCORE 75.2

Two days ago I completed the build of my new pc. At first, it was running fine, but then i started getting a number of different BSOD errors, as well as random shut downs. So far it has only been on the mornings when I have had this problem. After restarting many times yesterday morning (for around 2 hours) the problem finally disappeared and the pc worked fine until 11pm. Then again, this morning the pc is repeatedly showing BSOD. System specs are:

OS - x64 Windows 7 Home Premium - Full retail
Motherboard - MSI MS-7640 GD-65
Processor - AMD Phenom II X6
Memory - Corsair XMS3 DDR3 2x4gb 1600MHz CMX8GX3M2A1600C9 (Taken one stick out currently)
Graphics Card - Sapphire HD5850 Extreme 1gb

I have included the zipped files.

Any help is appreciated

A:BSOD/Random Shut Downs - New Build

Right off the bat the errors look kind of random, there is only one consistent thing though, pretty much every other crash is the direct result of a memory problem.

The only thing I can suggest to test this is running memtest86 overnight (5 to 7 passes) to check your ram.
It's not a 100% test method but it works better than the windows memtest util.
RAM - Test with Memtest86+

I guess it goes without saying that if you have any custom timings or overclocks going on, to remove them at this time as well.

Code:
Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+c6 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000008884, The subtype of the bugcheck.
Arg2: fffffa800371bc80
Arg3: fffffa8003625cb0
Arg4: 0000000000000504

Debugging Details:
------------------
BUGCHECK_STR: 0x1a_8884

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff80002f72d... Read more

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RELEVANCY SCORE 75.2

Well I have put this off for a LONG time. Now my computer is starting to shut down more often and I keep losing stuff.

I don't know what's wrong, but I am SURE it needs to be cleaned up. Last time I tried to clean everything out, it ended up not working right and I had to do a restore. Since then it's been shutting down more often. Prior to that, my ISP had me do all the temp files delete and then do START, RUN, CMD, IP config/flush DNS (I think that's close). That's when something went wrong and I can't remember just what, but I had to do the restore, which of course put all those temp files back in I guess.

Anyway, I know you all will help me get this straightened back out. Just tell me where to start.
 

A:Help me clean up/fix my computer. Random shut downs

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RELEVANCY SCORE 75.2

I've noticed troubles with Microsoft office products for the past few months. Word and Excel would freeze just about every time I was in them. Since this was the only issue, I didn't think too much of it.  I thought maybe I had to uninstall and reinstall the products. Later, I am working on work for school, and a website didn't work on IE, I then switched to Google Chrome (which I NEVER use) to see if it would work. The homepage was startnow.com, which I thought was weird (I would think it would have been Google), and throughout my navigations in Chrome, I was getting MANY popups- but the website I needed worked, so I continued to use it for that day.
 
Fast forward a week or two. Yesterday I noticed that my Microsoft Office, as well as many other software programs on my desktop have been removed (a shell of the icon remains). When I tried to open them, it would pretend like it was reinstalling, then the computer would restart. After this, when the computer would turn on, it would restart after about a minute, even if I clicked on nothing. After a few iterations of this, I set my Avast to a boot-time scan. It found a few items and put in the quarantine chest. I thought this would fix the problem, but no. Although now the computer doesn't turn off after a minute, it DOES turn off if I try to go into the control panel, or try to fix my Office products. I can only work on the internet, and look at my kindle- but who knows for how long.
... Read more

A:Random Shut downs & uninstalled software

 Download Malwarebytes, get it up to date, and do a scan with it.  Click Quarantine All after the scan finishes.  Then boot to Safe Mode and do a full system scan with your Avast, since some viruses can hide in normal mode.  After that see if you can get to your Office apps.  If not, try re-installing Office with the Repair option.  
 
 After that if you still need help, Please download and run Speccy.  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.
 
 Then download minitoolbox and run it with the following boxes checked:
 
List last 10 Event Viewer Errors
 
List Installed Programs
 
List Users, Partitions, and Memory size
 
List Minidump files
 
Copy the resulting log and paste into a reply here.
 
Good luck

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RELEVANCY SCORE 75.2

Lately my computer has been acting up... re-starting for no reason, and the odd error pop up.
I've run trendmicro security and I don't get any results virus or spyware free...
but I am still concerned because a couple things look unusual to me in my hijack log.
Thanks for taking time to look at my problem.
Aayla

Logfile of HijackThis v1.99.1
Scan saved at 8:52:05 PM, on 9/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\hiJack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://pccreg.antivirus.com/11/PCC/1...01009&PID=CIB0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Googl... Read more

A:Random Shut downs, slow performance...

Your log is clean. What kind or error popup? Windows error?

Please run an online scan at http://www.pandasoftware.com/actives..._principal.htm
Once it has finished save the activescan log. Then post that log in your next post.

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RELEVANCY SCORE 75.2

Hi, everyone

services.exe is terminating and it's really getting on my nerves!

here is my hijackthis log:
can anyone help me out here?
I have run the windows security update above, but the problem remains. Any assistance would be gratefully received.

Logfile of HijackThis v1.98.2
Scan saved at 09:03:04, on 11/11/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\dwwin.exe
C:\DOCUME~1\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10MT2.EXE
C:\WINDOWS\System32\spo... Read more

A:Random NT Authority\System Shut Downs

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RELEVANCY SCORE 75.2

Anyone in the know, Not sure how much time I have to post! Computer inadvertantly / randomly shuts down on its own and its occurance is increasing. To the point now that it will happen often during startup just after boot sequence. I have run Norton, SpyBot S&D, Ad-Aware, CW Shredder, SpywareBlaster, with few detected non critical problems. I have attached a HJT log from both log-ons for your use. Is the hardware beaking/broken or am I infected?HP Pavilion zd8230us, xp media centerRegards,WVWWVW Logfile of HijackThis v1.99.1Scan saved at 1:43:24 PM, on 7/14/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Sy... Read more

A:Inadvertant Random Shut Downs Increasing

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new HijackThis log. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please observe the following guidelines:Backup any important data first!! How to use the Backup utility that is included in Windows XP to back up files and folders How Do I Back Up Files on My Computer?There are several online backup storage websites available. Some require a fee; some offer free backup storage.Mozy Online Backup: Free. Automatic. Secure Free Secure Online Storage--XdriveMedia MaxReview the instructions on starting your computer in Safe Mode. (without networking support !). If you don?t know how to boot in Safe Mode, use this tutorial, How To Start Windows in Safe Mode. Review the instructions on configuring Windows Explorer to Show All Hidden Files and Folders.Perform all actions in the order given.If you are unsure of any procedure, stop and ask! Please reply to this thread. Do not start a new topic.Complete all the steps. ABSENCE OF SYMPTOMS DOES NOT ALWAYS MEAN A CLEAN COMPUTER!!During the cleaning process, if any other issues appear, please let us know.

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RELEVANCY SCORE 75.2

Hello, any help on this problem would be helpful.

Windows has recovered from an unexpected shut down

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1
BCP1: 0000000074BA2DD9
BCP2: 0000000000000000
BCP3: 000000000000FFFF
BCP4: FFFFF88006ED8CA0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I am using Windows 7
Asus Laptop
Full Retail
Only 8 months old

A:Keep getting random Blue Screen Shut Downs

Please visit Windows Update and get all available updates, then check the Important Updates and get Service Pack 1

Please uninstall all ATI software/drivers.
Then download and install the latest ATI Driver from here: ATI Catalyst

Please disable the USB 3.0 Controller in Device Manager. It's drivers are older and there aren't any newer one's available. Feel free to re-enable it once we're done troubleshooting.

Please uninstall the Samsung Kies software for the present. Feel free to reinstall it once we're done troubleshooting (I've seen problems with this one also).

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:





Quote:

Code:

szkg64.sys Wed Sep 30 15:26:58 2009 (4AC3B102) - STOPzilla
amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
AsDsm.sys Fri Feb 13 01:14:26 2009 (49950FC2)
lullaby.sys Wed Jun 17 22:45:32 2009 (4A39AA4C)
PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
iaStor.sys Fri Aug 07 08:23:37 2009 (4A7C1CC9)
AVGIDSEH.Sys Mon Sep 13 18:46:38 2010 (4C8EA9CE)
avgrkx64.sys Mon Sep 06 20:49:37 20... Read more

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RELEVANCY SCORE 75.2

http://forums.techguy.org/windows-7/996400-random-shut-downs.html
Hello all. Last time I had an issue with my newly built rig you were all amazingly helpful. (Referring to the last string) I was able to identify my motherboard as the culprit for my random shut downs. I replaced it and had no issues. A few months went by, I went on vacation, came back and the issue returned!

...Here is a recent log from my latest random shut down.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A01D053450
BCP2: 0000000000000000
BCP3: FFFFF88002DC1D59
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072511-15662-01.dmp
C:\Users\Drapester\AppData\Local\Temp\WER-19734-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Is it the same issue with the RAM slots again, or has something else gone wrong? (I'm getting terribly unlucky with all of this newer hardware tech)...
 

A:Random Shut Downs, the problem came back!

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RELEVANCY SCORE 75.2

Hey Just wondering if anyone would be able to help me

I've been having some random shut downs with the following build which is only about a month and a half old the gtx 570 is only a few days old and since then the problems have gotten worse.


Code:
Intel Core i7 930 at stock with stock cooler
Corsair XSP 1600MHZ 6g ram
PNY gtx 570
Gigaybyte GA-X58-USB3
FSP Everest 1010W psu
1tb Samsung HD103SJ (system Drive)
750gb Seagate Baracuda (secondary storage disk)
LG HL-DT-ST DVDRam GSA-H66N DVD drive.
I had left the pc down to my local pc store and they thought my windows install was corrupted, they couldn't replicate the same random restarting problem( but they did c my install restarting when booting into windows ) and did a fresh install of windows 7 professional x64 onto my drive.

The pc worked fine for most of December but as of the 4th of Jan I had to reinstall windows and since then I've been getting alot of random restarts with event 41 in my event logs.

The problem seems to worsen when ever I try and play Crysis, the system usually shuts down at the intial game loading screen and If I can get into game it plays fine.

Could it be my DVD drive is corrupting the install and causing problems since its a burned DVD? It also makes a clicking noise when loading programs off UBCD as well as when I was installing Crysis?

Info about my copy of windows 7


Professional x64
Burned Disk acquired from my universitys MSDN:AA website.

I've included my ... Read more

A:New Build Random Shut downs No BSOD

Hiya pal and welcome to the forums

First thing to check is that you have the latest Drivers for your GFX card GTX 570 Nvidia 64 bit drivers

Next thing to check is your PSU, although it is more than adequate for your system and GPU it could be faulty.

Next would be your temperatures .... Check your CPU Free CPU temp checker and GPU temperatures Free GPU temp checker.

And you might want to also check your memory sticks (try them 1 slot at a time) in between tests.

If you could give us some feedback on this we might be able to narrow down your problems.

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RELEVANCY SCORE 75.2

i dont actually know what this stuff means because im not big into computer tech but if anyone is able to help it would be appriciated
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A8174E0
BCP2: FFFFF8800A0362D0
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

A:random shut downs and blue screen

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.



That being said






Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of vid... Read more

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