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Can't change lock screen image upon startup

Q: Can't change lock screen image upon startup

I can change the lock screen image from Settings > Lock Screen without any problems and when I lock the computer my intended lock screen image is the one I chose, but when I boot the computer up or sign out the lock screen image is always some default W10 image.

I'm using W10 Home with the latest updates. I have the background on the lock screen settings page as "picture".

I've read that there's actually two separate lock screens: a default/welcome lock screen and a user lock screen. I'm guessing the one on startup and after a sign out is the default/welcome lock screen, but I can't find how to change it.

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Preferred Solution: Can't change lock screen image upon startup

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I cannot change my Lock Screen image in Windows 8.1. During my laptop setup, I imported a Facebook cover photo and now I want to change it. I read many answers in

Microsoft Community but whatever I tried, nothing worked. A reply directed me here. I hope you can help.
I have tried:
- Settings ? PC and devices ? Lock screen. Whatever I do, the dots just spin forever.
- changing the owner of %ProgramData%\Microsoft\Windows\SystemData to no avail.
- running the "takeown" command.
Nothing seems to work for me. Please help.

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So I disabled the lock screen as it's just another unnecessary click to login, but what I want to be able to do is customise the background image of the login/ctrl+alt+del screen. I know you can change the "accent" colour but I don't want to use a solid colour. How do I go about this?

A:How do I change the login screen image? (NOT lock screen)

DisplayFusion: Multiple Monitors Made Easy! ? Binary Fortress Software

Precisely: Windows Logon Background | Features ? DisplayFusion ? Binary Fortress Software

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These aren't very important problems, but I'm just curious why this happen after Anniversary Upgrade.
- When I start my PC or when I shutdown/restart, in the log screen there isn't my profile image. Just the generic blank one.
The image is still present when I click on Start button on desktop and in Control Panel. I also tried to set it again.
- I prefer a "blank" lock screen background as I had before, with no panorama pictures or nothing. How can I remove it?

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I recently upgraded to Windows 8.1, but it reset my custom lock screen image.  I tried re-applying it but the lock
screen preview in the settings is stuck on a load loop.  Does anyone know why that is and why it won't set my custom image as the new lock screen image?
i can't find the  C:\ProgramData\Microsoft\Windows\Systemdata, folder,
in my laptop
how to get default lock screen images in 8.1? plz help me..

A:Lock Screen Custom Image Stuck on Load for Windows 8.1, (Can't see the default lock screen images)

Please take a look at this link and it should solve your problem.

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Hi again

My HP notebook running the AU update... and so fr running well

On occasions when I use the sleep mode and then open the lid to wake it I get a black screen with the clock/date on and a few icon, i.e wireless etc, nut missing the background image, when I hit a key it brings up the screen with the background image and the log-in box...

Any idea why the image does not show on the initial wake screen? it does not always do this, and if I shut down and power back on I get the image with the clock and a press of the key brings the log-in box...

Seem to do it sometimes when waking from sleep..


A:Lock screen image

Go to Start/Search and type Power Options, press enter. On the left panel click on Choose What Power Buttons do. Click the link for Change Settings that are currently unavailable. Uncheck Turn on fast startup (recommended)

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Sometimes I have no image on the lock screen. Just a black background with the time and the date. If I go to Lock screen in Settings and select a different picture the sign-in background changes but lock screen background is still black. The only time I see a background on the lock screen is after restarting or after signing out. If computer returns from sleep or if I lock my computer it is just black with date and time. This has been on going for past few builds. Any ideas?

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I have this weird problem since installing the anniversary update: after each restart the lock screen no longer shows a Windows Spotlight image, it shows my old Facebook cover photo which is argue and I hate it but I've been through all the settings and can't find a way to change it. Can anyone give us a hand?

A:Lock Screen Image Is Wrong

Hello stupot, and welcome to Ten Forums.

You might see if the tutorial below may be able to help. Be sure to double check the information at the top.

Lock Screen Background - Change in Windows 10

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Hey all,

I can't seem to change my lock screen image, in the settings I have picked an image (or folder, i tried both) and all I get to see is my default color, no image.

I have Windows 8.1.

Any help is greatly appreciated, thanks.

A:Can't select Lock Screen Image

Hello Grandel, and welcome to Eight Forums.

Just to make sure, you are talking about the "Lock" screen in the link below....
Lock Screen - Background Image - Change in Windows 8
and not the "Sign-in" screen below? The sign-in screen only has the option for a solid color.
Start Screen - Change Background Color and Image

Hope this helps for now,

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Hello, I choose my own lock screen image in .bpm format (simple Welcome! text on white background, not transparent) but it's getting gray. How to fix it? I want pure white lock screen.

A:Lock screen image is getting gray.

Probably because it is a .bmp image, try using or converting your image to .png

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So when I first got this laptop in January, it came with Win10.

I use high contrast all the time, and have installed various workaround extensions to help deal with my vision issues.

Initially I used a workaround method I found on a forum to change my lock screen, even though it's in high contrast - which was to put the image I wanted into the web\screen folder and rename it. I did that.

I had to reinstall Windows 10 due to a corrupted update file, and while my lock screen image is still the default, and even still visible in the lock screen customization screen when i'm in normal contrast - it's no longer in the web\screen folder, and I can't find it /anywhere/.

Anyone have this issue? Also, I can't rename any of those files anymore to even begin to change it that way again.

thanks in advance.

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I've had this since i got windows 10 and basically i cant change my lockcreen, i cant change what type of lock screen i have eg (spotlight, slideshow, picture) its just stuck on spotlight. Any help would be great.

A:Cant Change Lock Screen

Do you see sthg like this? If so you could add more.

Noted that MS now seems to be offering automatic updates of the lock screen- top right, you can click to say you'd like more.

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Hi, I have problem changing both my lock screen and acc. pic. Every time I try to change, the preview pic just keep loading forever without changing the wallpaper/acc.pic. How can I fix this?

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Like the title says, when I go to pc settings and click on a picture to change the lock screen it changes but when I log off I have the same lock screen. Thanks

A:can't change lock screen in W8.1

Hello usmc362,

In Windows 8 and 8.1 there are two "Lock" screens.

The user lock screen is the one that displays when a user locks the PC while still signed in to Windows, and when the user is selected on the sign in screen, times out, and returns to the lock screen. Each user is able to change their lock screen background image to an image of their choice.The default Lock screen image is the one that displays when there are no users currently signed in to Windows or selected on the sign in screen.
It sounds like you may need to change the default lock screen.

Lock Screen Default Background Image - Change in Windows 8

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I'm trying to change the startup image on my T480s (latest BIOS) according to the README:  * STEPS TO ENABLE CUSTOM START UP IMAGE: *
* *
* *
* *
* *
* ... Read more

A:T480s: Cannot change startup image

This isn't something I've ever even thought of before - but I wonder if the build tool is sensitive to the image's aspect ratio or pixel count.
Googled up this:  https://ittutorials.net/computer-repair/laptop/change-bios-boot-screen-logo-image-lenovo-laptops/
"...file format image width and height should be less or equal to 40% of the built-in lcd panel resolution. (ex. if lcd panel resolution is 1920 x 1080, image width and height should be 768 x 432 or less)..."

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first to say: I hope I've posted this problem in a proper place, if not so plz forgive me

the last time I changed my OS, I faced a problem, the drive "C:" root folder was write protected (it was not before, I could easily create texts etc). I decided to let it be in that situation, the problem started while trying to install applications, the applications were installed incompletely or partly installed, so I decided to take ownership of the whole drive "C:". I think this occurred because of Sharing rules, anyway I took ownership of the entire drive except some sys files such as: hiberfil.sys etc. Before doing this the whole operating system was working properly but after doing so, my above mentioned problems solved, but after that, my lock screen image has gone "Blue"! and I guessed that ownership causes the problem, so I tried so many solutions, including reinstalling a fresh copy of windows or trying the method mentioned in this link, but nothing changed . first I'll share my current lock screen image to show you I've changed it, after I'll share a shot of my lock screen blue image! plz help me this is so annoying!

pic 1:
pic 2:

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So I like flowing themes between my lock screen, account picture and desktop background. I can customize my account picture and desktop background no problem but when once I go to change my lock screen, my settings screen shuts down. Ive tried reopening it time and time again, restarting etc. Does anyone know the problem and how I can fix it?

I own a lenovo p400 ideapad laptop with windows 8.1 installed

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I've found a policy that allows to to disable changing the lock screen wallpaper; however I need to be able to specify an image.

What happened to the method that was available in Windows 7? The OEM branding?

A:Group policy to set lock screen image

To change the lock screen picture just see this thread:

Lock Screen Background Image - Enable or Disable Changing in Windows 8

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My lock screen images I select from my computer looks terrible.
Is there any way to set the image to fit, stretch, fill as with the desktop images????


A:Settings for Custom Lock Screen Image?

Select one the same size as your resolution.

Or get Decor8 from Stardock:


A picture:

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I want to remove the screen you have to pull out of the way to enter your password during boot-up or restoring from sleep, etc. Usually I just hit the space bar and it slides away but I find it unnecessary, there must be a way to disable it?

A:Disable Lock-Screen Image Slider?

Hello Floyd,

This would be the lock screen. The tutorial below can help show you how to disable it.

Lock Screen - Enable or Disable in Windows 8

Hope this helps,

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How can I add a right click menu to an image file in order to be able to set it as a Lock Screen background.

P.s. Reg. file I guess?


A:How to set Lock Screen image from right click menu

Hi there Haikgh,

no, it is not possible to add a feature to the rightclick menu to set a picture directly as lock screen background.

There is however a workaround! You can use the rightclick menu to set a picture as your dekstop background. And using a program like decor8 (Decor8 - Personalize the Windows? 8 Start screen with Decor8?!), you can change a setting so that the lockscreen is always the same as your desktop background.

Goodluck with it!



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I have windows 8 pro and i tried to change the lock screen but it gave me an error and now I have a plain light blue background on my lock screen that can not be changed at all. I tried using the default backgrounds, custom backgrounds, and bing background
but every time I try it gives an error so im stuck with the blue background

A:Cant Change Lock Screen Windows 8

i found a solution i deleted the folder C:\ProgramData\Microsoft\Windows\Systemdata and now im able to change the background

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I have Windows 8.1 and from time to time I change the lock screen image, which appears initially when my PC is started up.

There has never been any problem with this until a few days ago, when suddenly the lock screen manager within the PC settings page has stop working properly.

Usually the personalise section will contain the main lock screen image, along with the account picture and picture password image (A). Both of these work as normal when I click either image, but when I click the lock screen, I would normally get the large main picture with five smaller images of pictures, that I have chosen or used below it. However the smaller images have now disappeared (B), and although I can choose a new image via the browse button, this leads to lock screen preview image continously in a loading phase (C).

I have tried some of the various troubleshooting methods from Microsoft and other websites, such as searching for the B4FB3F98 file which does exist as 'Other Users' in the Registry Editor, and also the SystemData file which I do not have the permission to delete.

I will very grateful for any information, advice and solutions for this problem.

Many thanks.


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My tech question is, I would like to have a different lock screen that shows a user is login but the computer is lock like a red splash screen. The screen must be different then the regular blue login screen. I cant use any third party software to do this.

When the user is login but the computer is lock the screen will be red, but when the computer is not login the screen can be blue.


A:change windows lock screen.

Two ways a program called displayfusion
or the manual way...

Click start type regedit and hit enter ->right click on HKEY_LOCAL_MACHINE and select find ->
Type OEMBackground and hit enter
(the path should be Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\Background )
(if it is not there you need to create it*right click on background and select new DWORD name it OEMBackground set it from 0 to 1)
Now Double left click on OEMBackground and change the value from 0 to 1
Click start and type %windir%\system32\oobe -> in the oobe folder create a folder named info -> in that folder create a folder named backgrounds

Rename your picture that you want displayed durning logon/lock screen backgroundDefault.jpg

EVERYTHING is case sensitive so copy and paste the names.

The picture needs to be under 244kb.
The trick to get a picture under the 244kb -> right click on the picture and select open with > select paint -> press ctrl+w
This will bring up a box under horizontal and vertical select the amount you want to reduce the picture in %

Have to follow the step exactly and again everything is case sensitive.

a lot of work for something that may change back after updates; overall i'd suggest the program. It cost money but there are a lot of other useful things it does as well.

Best of luck!

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after opening setting and going to personalize and selectimg pc and devices the screen shifts back to the start screen..no opportunity to select lock screen

A:cannot change lock screen theme

Here is a tutorial containing several alternative ways to do that:

Lock Screen Background Image - Set Default in Windows 8

However, I'm more concerned about why your PC is behaving that way. Is anything else not working? Did you do anything significant right before you noticed this issue? Did it ever work?

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I have a question to ask. So I want to change my lock screen to a custom pic made by me. I have retried and every time it takes hours and hours nonstop which is odd. Can anyone help me? I really want to change it! Thanks!

A:Windows 8 lock screen won't change

Hello McPlayer,

The tutorials below can help show you how to change your lock screen and the default lock screen. Please post any questions you may have.

Lock Screen - Background Image - Change in Windows 8

Lock Screen Default Background Image - Change in Windows 8

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This is really annoying, but I set my lock screen image as my own image and every time I boot up my computer or log in/log out, the default lock screen image flashes right before my image. It is a real eye-sore.

I found the image in the windows folders, it is: C:\Windows\Web\Screen\img100.jpg. Deleting or modifying the image does not prevent it from still flashing there before I log in.

I am running win 8.1 with a Solid State Drive. The SSD is really fast, I wonder if that has anything to do with it?

Anyone else run into this problem and maybe have a solution?


A:default lock screen imageflashes before my selected image

do you want delete images From this path?


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Windows spotlight under the lock screen settings set a picture for me that I'd like to make permanent. Unfortunately it will change when the new windows spotlight picture is sent out. Does anybody know the save location of this image file so I can set it as my permanent lock screen picture?


A:Windows spotlight lock screen image location

Originally Posted by bobsagetfullhou

Windows spotlight under the lock screen settings set a picture for me that I'd like to make permanent. Unfortunately it will change when the new windows spotlight picture is sent out. Does anybody know the save location of this image file so I can set it as my permanent lock screen picture?


Check here:

Windows Spotlight Background Images - Find and Save in Windows 10

C:\Users\{your name}\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\Asset s

they look like this:

copy them to your desktop and rename them something.jpg

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Hi folks,


A year or more ago I followed [this guide](How to Change the Login Screen Background on Windows 10) to set the Sign-in screen to a single colour rather than having to use Microsoft's default background image.So I set my own custom background image for the Lock screen (with no problem), and then once I hit a key to bring up the Sign-in screen it would should a solid background colour (happy days!).

I just upgraded to the Anniversary Update with no problems. My setup of Lock screen = custom image and Sign-in screen = solid colour was still working.I read that Microsoft had changed it so that when you hit a key to bring up the Sign-in screen it would just keep your Lock screen image behind and show the password box on top. This sounded good to me so I ran the 'undo' script provided in the link above (the 'enable' script).Now, when I lock my computer I see no image at all (a completely black background, but it's not broken because the date and time show up), and only when I hit a key to bring up the Sign-in screen do I see the custom Lock screen background image I selected. The kicker is: if I go into the Lock screen settings and turn "Show lock screen background picture on the sign-in screen" OFF, then it reverts to my old custom setup: showing my selected Lock screen background image on the lock screen, but then showing a solid colour when I bring up the Sign-in screen :/
I'm wondering if the registry setting changed at all for the Annive... Read more

A:Lock screen background image does not appear (Anniversary Update)

As explained in the following tutorial there are two lock screens; the user lock screen and the default lock screen.

Lock Screen Background for Secure Sign-in - Change in Windows 10

I think you will find the registry entries are now different.

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Hello everyone!

I have a strange problem when it comes to switching the image on my lock screen. I have a legitimate copy of windows 8, and I have just upgraded to the new windows 8.1.

when I go to pc settings to change the lock screen background, I can see the default windows 8.1 lockscreen images available for use, and I can look for a custom image to select, so the I don't have the problem with grayed out buttons. What's wrong is, every time I try to change to a different image (same goes for the default, built in backgrounds) , the preview will remain blank with an infinite loading symbol. This leads me to believe that Windows is not changing the background image for the lock screen at all. This is true because every time I login to my computer I have the same default image I got when I installed windows 8.1.

Am I missing something here? before I would use another program called Lock Screen customizer, found here, WinAero: Lock Screen Customizer for Windows 8.1 and Windows 8 to change my lock screen image, but the Windows 8.1 version does not have the option to change the background lock screen image.

Any help would be greatly appreciated!

A:problem changing windows 8.1 lock screen image

Welcome to Windows EightForums, TheGasMaster438.

Please take a look at these two. They will run in 8.1.

SFC /SCANNOW Command - Run in Windows 8

DISM - Fixing Component Store Corruption in Windows 8

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A while back, I set an image from the Bing app as my lock screen. Is that image stored anywhere so that I can access it (and set it as my background)?

I checked C:\Windows\Web\Screen. The default lock screen images were there, but not the Bing image.

A:Bing app image lock screen folder location?

Hello headhunta, and welcome to Eight Forums.

If you like, you could install Bing Desktop to be able to quickly use Bing images for your desktop background.

Bing Desktop - Set Homepage Image as Desktop Background

Hope this helps,

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Every time I boot or wake from sleep, my laptop displays a cool new image from Bing, presumably, but on my desktop this does not happen - I get the same image every time and I'd like it to change too.

I have the Settings... lock screen.. open on both and they both are set the same to "Windows spotlight"

Both are on the same anniversary update.and build.

It's bugging me because I can't figure it out!! Any ideas??

Thanks in advance.


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I am currently unable to set a lock screen background image (Windows 10 Pro 64-bit). When on the Lock Screen customization window, it is pretty bare with no images to choose from. Browsing and choosing any image results in nothing happening and it does not add it (refer to LockScreen image attached). If I try to set it when viewing any image it has the error "Can't set as lock screen. Make sure the file isn't damaged and try again." (refer to PhotoSet image attached). Also note that the Slideshow option is not in the dropdown either.

Some background on this is probably needed, so here's what has happened/been done:
In Windows 8.1 I customized the default lock screen to a custom image using the guide at http://www.eightforums.com/tutorials...ndows-8-a.html (the manual method/Option 2). Yesterday I upgraded to Windows 10 and it set the lock screen to a basic color. Then the fun started...

1. Lock Screen customization appeared normal/functional. Tried choosing a different image or custom image. It would appear set, but lock screen would not change (even after reboot).

2. Tried troubleshooting by taking the same actions as in Windows 8.1. Did the same actions for the new folders that Windows 10 uses in the %ProgramData%\Microsoft\Windows\SystemData\ folder (deleted the images within the lettered folder(s)).

3. Checked every Registry Key I found mention of when searching online (none needing to be changed).

4. I renamed the SystemData folder as a website recommended... Read more

A:Unable to set a lock screen background image (Win10).

You're not alone. I'm experiencing EXACTLY the same problem.

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First I want to point out that the "Play a slide show on the lock screen" is not the option that I'm looking for, since it remembers the original image that was set for the lock screen after I log back in, or restart the computer.

I am looking for an option that will always load a random picture from a certain folder to appear as my lock screen, every time the lock screen appears.
So for example, I turn on the computer and I see Image #1. I log into my account and after a few minutes I lock the computer. When I lock the computer, I want to see Image #7 as the lock screen. Now I restart the computer. Windows shuts down and starts up again. I am now at the lock screen again. I want to see Image #4. (The reason why those image numbers are like that is because they're random).

So does anyone know of an option in Windows that can do that, or a 3rd party program that can do that?

Thanks so much

A:Set A Random Image Every Time The Lock Screen Appears

It costs $1.99 but it sounds like exactly what you asked for:

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i tried to change lockscreen wallpaper several times but i couldn't make it even noe i cant enable battery saver and use right side keys num keys

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Hey guys,

I'm new here but i'm also on the Windows 7 and Windows 8 forums too.

Anyways, i got a new laptop and installed the Facebook app from the Windows Store and it asked me if i wanted to sync my Facebook profile picture and cover photo as the user photo and lock screen picture. I didn't mean to click yes as my cover photo at the time was a stupid one. I've tried uninstalling the Facebook app to make the lock screen picture go away and used the control panel to manually change back to Windows Spotlight. But it still does not change. Whenever i restart my laptop the stupid picture of Ainsley Harriot comes up before the logon screen, but when i lock my laptop it shows the Spotlight. It's weird. I'm new to Windows 10 so i'm unsure what the issue is here.

Any ideas?


A:Lock Screen Does Not Change To Windows Spotlight.

Hi Atif,

Glad you are also joining the Ten Forums

Yes, I've noticed the old lock screen picture still shows up even though the Spotlight is selected and works for whenever the PC sleeps or is locked.

The way to change this is to go back to the Lock Screen settings and select Picture and change it to something other than the one you dislike. Then once the new picture is registered you can reselect Spotlight.

If one of the Spotlight pictures particularly appeals to you you can find it and then select it as a Picture by following the information in this tutorial:

Windows Spotlight Background Images - Find and Save in Windows 10

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I have a feeling that I need to be a admin to change this feature. I can't understand why. 

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I usually use some light wallpapers for my lock screen and default white clock is barely visible. Is there a way to change it's color?

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When I go to the charms bar> Settings> Change PC settings, I can't change the lock screen wallpaper. If I click on browse, this happens below, and it freezes. I've tried the same thing for changing the profile pic, and again it freezes.

Please help?

A:Can't change account pic or lock screen wallpaper?

Hello Defski,

You would need to turn off the lock screen slide show since you only have one image. This will stop the error message in your screenshot above.

Lock Screen Slide Show - Turn On or Off in Windows 8.1

Please go ahead and post a screenshot showing what it does when you try to change your user account picture. For now, see if anything in the tutorial below may be able to help.

User Account Picture - Change in Windows 8

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Is there any way that anyone knows of to change the position of the lock screen clock. By default it is in the bottom left of the screen. The reason I ask is because I'm using a custom image, a family photo, where the current position of the clock is covering one of my boys face (much to his annoyance and mine). To be able to move the clock, to say the top left corner would be so much better. Any reg hacks or anything would be much appreciated and thanks in advance.

A:Change clock position on lock screen?

if nothing else it might help by flipping your photo horizontally.
I know this isn't the solution you are looking for but ...

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So i'm having an issue where my cover photo and profile picture won't change on my laptop (aka lockscreen). The pictures currently on my lockscreen were my old cover photo and profile picture on facebook, and have since changed on facebook. I uninstalled and then re-installed facebook. I made sure profile sync was turned off and everything. Now, I changed my profile picture for microsoft, and that worked, except on the lockscreen page it is the same old facebook picture.
With the lockscreen wallpaper, it will not let me change it at all. In the personalization settings, it will let me browse for a picture, but will not load the preview.
I have tried everything. I've spent two days on the forums trying to figure this out. I have done the sfc /scannow several times. I have checked for virus. I checked to see if the new update messed with it, and I couldn't find the exact update everyone else was referring to; it didn't exist on my computer. The only thing that worked at all was when I did the registry editor, and disabled the lockscreen altogether. (computer>HKEY_LOCAL_MACHINE>SOFTWARE>POLICIES>MICROSOFT>WINDOWS) I didn't have a personalization file, so I made one and added the NoLockScreen option and set the hexadecimal value to 1 to turn the lockscreen off.

Now the issue, I would like to have a lockscreen. I do not care is it is my facebook profile and cover picture at all, I am just getting very aggravated by the constant picture that I have to see every ti... Read more

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Hi guys for some reason when i try to change my lock screen it dost work it gives me error

Also when i try to change it from Personalize lock screen it gives just loading

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Hello, so I have the same image as the initial image before my Lock Screen Slideshow begins.

Initial Image:
Then the Slideshow begins a few moments later:
Is there an option that I can enable to set that Initial Image to be a random image from the slideshow images folder that I have? If not, is there some 3rd party application that can do that instead?


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Hate the lock screen-rainbow

Question for 8forum

I would like change the wallpaper to one of my custom jpeg files.
How do i do it?

A:Change the lock screen wallpaper to customized jpeg

Hello Xav, and welcome to Eight Forums.

It depends on which lock screen background you want to change. I suspect that you are wanting to change the default lock screen that shows when no users are signed in though. The tutorials below can help show you how to change both.

(default lock screen)
Lock Screen Default Background Image - Change in Windows 8

(your lock screen)
Lock Screen - Background Image - Change in Windows 8
Hope this helps,

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I changed the picture for my lockscreen, but it is still that ugly abstract thing. Not sure what to do.

A:Lock screen picture change not taking effect?

Thats a very common problem with Windows 8 users, before we start i just need to ask you one question:
_Change your account picture and see if it changes and tell me the results.

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I've changed my lock screen a few times in the past and and when I changed to my new Surface Pro I wanted to change the lock screen. The problem is that whenever I open up settings and go to personalization the "Change Lock Screen" option is
not there where it's suppose to be. It's like the feature is just simply missing.

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