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trying to do a factory reset and cant

Q: trying to do a factory reset and cant

trying to do a factory reset on my old dell dimension e520 and the only I am getting is command prompt window" x:\windows\system32>wpeinit" someone please help me because I really want and need to restore this computer.

Preferred Solution: trying to do a factory reset and cant

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: trying to do a factory reset and cant

Dell restore disks are sold online. (Google for vendors.)

You will need the product key off the sticker on your Dell. The Dell site shows where to find those.

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Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System

fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:

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Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.

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Can anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7

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I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.

View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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hi im trying to do a factory reset but i get to recovery and its telling me to save files which i have then it just restarts ????? then nothing

A:factory reset

Hi and welcome to TSF

Have you checked the manual for your PC on how to do a factory restore?

Did you make recovery disks when you first got it?

The make and model of your PC?


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Hi all! My son has a HP G72 Notebook PC

Windows 7 Home Premium (Service Pack 1)
Processor: Intel Core i3
Installed memory: 4.00 GB with 3.8 usable
System type: 64-bit

He is asking for this to be restored to "right out of the box" condition. Is this possible? Can someone please walk me through the steps?

Thank you in advance!


A:HP G72 Factory Reset

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after I factory reset I cant connect to my wireless internet how do I fix this

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My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.

A:Trying to Do Factory Reset

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Hi my brothers "Dell XPS L502X" laptop needs putting back to factory reset

ive backed everything up

So can someone please tell me how to get back to factory reset please.

A:Factory reset

See if this will help you out.


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I have tried to factory reset through the recovery page and a windows installation disk not times it comes up with a error after it's done loading saying there was a error no changes were made

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hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

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I purchased a Samsung ATIV One 7 27" Windows 8 All-In-One Computer (DP700A7D-X01US) | Samsung PCs from best buy.it was a demo on the shelf I did a copy with paragon to a ssd. it runs great but it seems to missing something's about it. how can I do a factory reset. If I do a recovery will it just put back like it is now. thanks for the help

A:how can I do a factory reset

See the Users Manual here: Support - All-in-One PCs DP700A7D | Samsung PCs

Starting on page 93.

1 - If Windows does not start
Turn your computer on and press the F4 key.
Run recovery mode.
- If Windows is running
From the Start Screen, right-click any area and select
All apps in the bottom right corner.
Then, click Recovery.
2 If the program is running for the first time, you need to agree
to the User Agreement.
3 If the initial menu screen appears, click Recover.
Select a recovery point and click Recover.
If you set the User Data Maintenance to ON, the computer is
restored while maintaining the current user data.

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Problem started a few months ago with message imminent Hard Drive failure.I have swapped out the factory installed Seagate 500GB Hd for a WD 1TB HD and also bought recovery discs from the link on the HP website.To date I am getting anything ranging from error code: 0xe0ef000e to hard drive of the computer is smaller than the original shipped HD. The recovery process cannot continue.Several times have got to a point where I seem to be making progress but then after numerous prompts to insert the recovery discs and supplementary discs it throws the disc out.All I'm trying to do is take the desktop back to square one with bigger storage space.please help

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Hi, im just wondering if anyone here knows how to factory reset a hp omen hewlett packard gaming laptop at all?Many thanks.

A:factory reset

Hello   If you look under My PC you should see Windows (C: ) and Recovery (D: ).  If there is no Recovery partition you will have to buy the Recovery discs. Please go through this guide, will help you step by step  : http://support.hp.com/sg-en/document/c04497680   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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Hi all,
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.


Go to Solution.

A:G50-45 - Factory Reset

Hi azanene , 
Welcome to the Community Forums. 
How did you perform the factory reset? 
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager. 
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
Hope this help answer your query.
Update us how things go.

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I just reset my Windows 7 Acer Aspire 5742Z laptop to factory reset which I have never tried before.  Everything seem to go without a hitch, but when I looked to see if the Product Key was entered, as I was never ask about it during the factory reset.  I noticed the product key that was installed was not the same as the product key printed on the bottom of the laptop.  Could you please tell me if this is okay, that it will work alright?  I tried to get information on YouTube (I?m a complete novice with computers) and I notice there was a lot of videos on how the change the product key, will I have to change the product key that was installed to the one stamped on the bottom of my laptop.  And advice would be really appreciated.

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How do i factory reset without the disc?

A:Factory reset

Hi,Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.Please also check this:  http://h50146.www5.hp.com/lib/doc/manual/workstation/xw8400/HP_Backup_and_Recovery_Manager_User_Guid... Otherwise you need a Recovery set. Regards.

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Help..   I don't know why it won't  can u guide me through g this please

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hello i was using a pirated version of windows 7 ultimate until i bought the CD key at microsoft store. it was the upgrade version. i have a problem with BSOD. i debuged the .dmp files and the problems were ntkrnlpa.exe and Win32k.sys. Unfortunately, i cant delete any of those files. I want to factory reset but i cant because i dont have the CD. However i have a Genuine Windows 7 Ultimate CD Key. Any suggestions on how i can factory reset or remove the BSOD problems? Thanks in Advance.

A:HELP i cant factory reset.

By 'factory reset' I assume you mean format and re-install from scratch.

I suggest you purchase a Genuine Windows 7 CD to go with your Genuine Windows 7 CD Key. Beyond that I am unable to help as this forum does not support cracked/illegal software, while you may have a valid CD key you are still using a cracked version of the operating system.

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I have a Dell laptop with windows 10 on it and I recently got a virus. Last night I was on it and I notoced something wrong abot an hour later the virus must of cut off my internet use as my laptop is telling me there is nothing in my laptop to recieve wifi and almost nothing works on it and the virus protector that isnt actually set up keeps getting attacked. not a big deal I have never used that one and dont know if t actually works. I wanted to buy norton but by the time I was about to the internet was innaccessable and now I figured I have nothing on my laptop really that I could just factory reset the laptop... well that wont work it says Unable to remove personal documents. Or something alone those lines. So now I dont know what my next step is... please help

A:Factory Reset

What's the model name and model number of your Dell, and what's the 7-character "service tag/serial" number on it?

Using a third-party antivirus app (Norton, McAfee, AVG, etc.) in Windows 10 can cause problems, especially when trying to install an upgrade/update.
My advice is to stick with its built-in antivirus app, Windows Defender.

I'm not qualified to help you in the "Virus & Other Malware Removal" section with infection issues, so be patient until one of the specialists here replies.
This section is very busy, so you may not get a reply for 24 - 48 hours.


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Hello, I have an older custom built PC from my father and it's starting to get a little buggy as of late, freezing and such, and honestly the hard drives are getting too full, I feel it'd be better to just wipe the thing clean and start over.
The downside is I have no CD with which to reset it, and I want to make sure I'm doing it completely right, IE I don't want to delete my OS with it or completely break my PC. Any info you need for this I can provide willingly, thank you!

A:Want to factory reset PC without CDs.

Quote: Originally Posted by Oneiroi

Hello, I have an older custom built PC from my father and it's starting to get a little buggy as of late, freezing and such, and honestly the hard drives are getting too full, I feel it'd be better to just wipe the thing clean and start over.
The downside is I have no CD with which to reset it, and I want to make sure I'm doing it completely right, IE I don't want to delete my OS with it or completely break my PC. Any info you need for this I can provide willingly, thank you!

Ask your father for the Windows 7 DVD's.

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OK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas


It may not even have a Recovery partition if it was business used.

What does it show under disk management?

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If I did a factory reset on my laptop (which had Windows 8 when I purchased it recently) would it go back to Windows 8 or am I stuck with Windows 10?

A:Factory reset

Welcome to the forum it would go back to Windows 8

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My partitions and boot manager have been messed up. I have a recovery sector on the hard drive, a set of 5,cds and a windows 8 USB recovery. One error I get is the boot configuratio data is missing or contains errors, another is The drive where windows is installed is locked.I have tried all the relevant commands via the console to unlock the drive and rewrite the boot sector with no effect.Windows recovery can't proceed. I have tried Disc 1 and 5 but they will not boot up.Hp recovery tells me it can't find a backup. How can I get the system to do a factory reset (no boot  config data/ partition?) 

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Hi everyone. I have had an Hp G60t-200 laptop for about 5 years and I want to do a factory reset. I have way too much stuff on it and would like to just start out with a clean slate again.

There is a problem. It orgionally came with windows vista pre-installed without the OS disks. I got the Windows 7 upgrade disks when windows 7 came out. I do not have the full version of Windows 7 OS nor do I have the Vista disks, which I don't think would be much help anyway.

My version of Windows is Windows 7 Home Premium 32bit Service Pack 1. I do have all the partitions in the recovery drive, but I'm not sure if they can help. Also I never made a system image at the time, because I was like 10. I do have a system recovery disk, but so far they have been no help. I do not want to keep any of the files and I have backed up all the important files, pictures, videos, etc...

Please help. None of the forums I have gone to had a solution. Thanks.

A:Need help with factory reset.

You can download the ISO of windows 7 OS - bit version you have and burn to a disc. Then do a clean install with that. Making sure to use current Product Key. If you can't find it, use Belarc to show you.

Official Windows 7 SP1 ISO from Digital River ? My Digital Life

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So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!

A:Factory reset

Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818

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I am putting my laptop up for sale.  I have removed all personal files.  How do I factory reset the laptop?

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I'm trying to reset my computer to factory settings. Advent 7113 Intel Celeron 1.73GHz. The supposed way to do this is to press f10 repeatedly on startup until a "preparing system restore" message appears. This does not happen for me however. A "edit boot options" option appears instead, and then a commant prompt. Am I pressing the wrong function key? How can I successfully restore to factory settings? Thanks in advance

A:Factory Reset Help

This is from the support site for your laptop:

Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition.

There are two ways to start the recovery:

Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed.

In Windows by clicking: Start / All Programs / System Recovery / System Recovery.

The recovery will load and display a box with one option:

Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process.

To access the recovery options below that erase all data from the computer, click the Advanced button.

System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled.

System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled.

Select the Non-destructive recovery option and press Next.

You will be informed about System Restore in Windows, click Yes.

The recovery will begin. Once this is complete click Restart.

-------------------------... Read more

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I'm trying g to factory  reset my HP laptop  and it not let me do it can some one tell me how to do it 

A:Factory reset

Shipman,Without describing your product details: model name, product number, pre installed operating system, no one can help you.http://support.hp.com/in-en/document/c00033108Tap f11 as soon as you power on laptop and it'll let you enter Recovery partition in hard drive. Do a factory reset from there.If you've upgraded OS or if your hard drive failed/recovery partition is corrupt, recovery partition won't work.You might need to boot from recovery discs/USB to factory reset in this case (assuming you already created recovery media after first setup of this laptop).Else, you've to order recovery USB for your model from HP in your region.RegardsVisruth

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I am new to this forum and this is my first post... In light of recent events my computer has a ton of malware and spyware for the second time now... The first time I was able to go in and just go to control panel and factory reset it by clicking the option... now it no longer exists and It says I need a point to go back to... but I just want it clean and wiped, I went back to before I got the virus and it was still there after I restored it to that point so it was unsuccessful... How do I go about doing this with a complete system restore without using a point, I do NOT have an original disk with my OS because it came pre-installed with Home Premium... Any help would be appreciated!

A:I could use some help with a factory reset...

Welcome to the Forum.
A restore point probably would not help because it is probably infected also.
We need some information to start off with.
What infections were found?
What programs did you run to remove the infections?
What anti virus programs do you use (Active)?
Could you do this to give us some more information.

By Brink:
System Info - See Your System Specs

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why dont the f8 key work to repair my inspiron 1440 i have held it down i have tapped it i have tried the f8 key by its self and also with ctrl key and still nothing

A:factory reset

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Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe.

EDIT:I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"

A:Factory reset help

Hi Deathwishxvi,

Are you actually looking to reset your computer's setting to original factory settings?

or... clear clutter in your hard disk (i.e. files, software, etc...)?

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Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.


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I have a HP Pavilion Slimline s3712f using the Windows Vista Home Premium System. I do not have the disks because I purchased ir used. I now have another cimputer and would like to give this one to my grandkids. I cannot because I have tax information from when I was doing taxes can anyone help. I have tried F11.

A:How can I do a factory reset

You can create a Restore Disc to restore your computer to factory defaults.


Complete the following steps to create the recovery disc set:
Click Start , click All Programs , click PC Help & Tools , and then click Recovery Disc Creation .
Click Next when the Welcome screen displays.
A window opens listing the number of blank discs required to make a complete recovery set.
Get the correct type and number of blank discs before continuing.
Click Next and follow the on-screen instructions to create the recovery discs.

For detailed instructions and graphics, see the following support document:
Creating a Recovery Disc Set in Windows Vista

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iv just got a new laptop and my quistion is as follows if i run a factory reset on my new hp laptop is there risks with this ?thankyou kindly

A:factory reset

If everthing is working, then first make the Recovery disk set from the Recovery Manager.  That way if anything goes wrong, it can return the PC to factory settings install.  Once that is done, the entering the factory reset with F11 at start should not cause any trouble, but why would you want to do that if everything is working?

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What a mess! I need to update drivers; am unsure what/which websites to trust mainly, bcuz of the "free" scans which point out trouble, then after finding the "solutions"; IP addresses and other id has been gathered then the price info is produced. Is "Drivers for Free Unlimited" legit?

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Basic, 32 bit
Processor: Intel(R) Celeron(R) CPU 540 @ 1.86GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 33160 MB, Free - 8999 MB; D: Total - 33155 MB, Free - 24202 MB;
Motherboard: Acer, Volvi2
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled

Is there a standard/more efficient levels for Processor = 80 CPU Usage = 100% Physical Memory = 67%
Is there a way to reduce processor & cpu usage? Assistance is appreciated thank you.

A:Help! Had to factory reset!

Get the latest drivers from the PC (or motherboard) manufacturer's web site. If no specific instructions for installation order install the chipset first, then I like to install the networking and graphics and then the rest randomly.

Is there a way to reduce processor & cpu usage?Click to expand...

Do less at any given time.

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Is it possible to factory reset my HP stream notebook from home? And if so, how would I go along by doing so?

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Hello. I recently bought a used computer for my sons. I need to do a factory reset in order for it to be back at "out of the box" settings. I would really appreciate any and all help.

The computer is an HP Pavilion PC and Monitor in one.
1.5 GHz AMD Athlon Dual-Core Processor
2GB (2x1GB) RAM
320GB SATA Hard Drive
SuperMulti DVD Burner with LightScribe
ATI Radeon HD 3200 Graphics
18.5" LCD Display
Integrated WebCam and Microphone
802.11b/g Wi-Fi
Windows 7 Home Premium (64-bit)


A:Factory Reset

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Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...

A:Factory reset!

What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?



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I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

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