Over 1 million tech questions and answers.

Cannot get past incorrect password screen on Windows 10

Q: Cannot get past incorrect password screen on Windows 10

Since a couple of hours ago I cannot get past the log in screen on Windows 10. It loads up the screen then before I can type anything it comes up with the incorrect password screen. When I click ok it doesn't do anything and the screen won't go away leaving me unable to log in to my account. I was hoping someone here knows of a fix to help me.
Thank you for anyone that can help.


Preferred Solution: Cannot get past incorrect password screen on Windows 10

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Cannot get past incorrect password screen on Windows 10

Possibly a problem with your keyboard or mouse/touchpad.

Read other 1 answers

My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?

A:Incorrect password on Windows 10 login screen.

Originally Posted by honus03

My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?

Hi honus03 and welcome to Tenforums.

I think you should be able to enable the Hidden Administrator Account using option #4 here:
Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

Once in, create the correct account, delete the incorrect account, and then re-hide the Hidden Administrator Account.

Read other 2 answers

Hi everyone,

Today, after trying tondeal with "yoursearching" malware with AdwCleaner I encountered a major issue.

After running the cleaner and restarting the PC i get to the login screen, it says I have no internet connection and when entering a password for my user it just does not login. after a few moments the computer automatically resets.

when on the login screen if I press the "power" button, which usually gives u the turn off or restart options returns an empty dialog box ???

I am afraid a major mess has ocurred. I have no win CD since the computer came with the software preinstalled. Any suggestions? I am in dire need since I use my PC to work.

Thanks a lot!


A:Windows 10 doesn't let me get past log in screen, won't take password

Ok, I just solved my problem.

I will post the solution in hopes that it might help someone in the future.

It is quite simple:

1) I performed a forced entry to windows "safety mode". I hard reseted the computer 3 times when the windows logo appeared. This triggered a forced entry to some advanced windows recovery options. I could not entersafe mode in any other way, I tried all other alternatives before. I know it is not ideal, but I was left with no other options. Actually my GF came up with this idea, so kudos to her for bringing some cold thinking into my desperation.

2) Rolled back to a previous system checkpoint (I had installed an update 2 days ago, which made this recovery point available)
During this recovery Windows said there was an error (0x8007002) After this error I was left with the only option to restart, which I did, expecting only a repetition of everything... but miraculously, it worked.

Just thought this might help.

Read other 3 answers

About to head out to have a look at a mates computer shes on 2000 and said she was doing online banking and the numbers for her password worked for a couple then nothing, it froze she shut down the computer and now when she starts up she cant even get past user log in screen.

If i start up in safe mode then run tests if it allows me ?? or what can i do if i cant get into it to check or run any tests, can you restore a computer from safe mode??

A:Solved: windows 2000 wont go past user password screen

Can you log on with another account like "administrator"?

Read other 2 answers

Hello, so I've just found an old laptop I've had hoarded with windows 8 on it. Everything on it is super outdated, and I noticed it had my account on it which was basically my Microsoft account. I tried to sign in, but it says it's incorrect. I know my
password, and I've changed it over the years, but since the laptop is so old, it wants me to put in the last password I used to sign in on it. Problem is that I had so any password changed and I cannot remember what password I used. It will not let me use
my new password, because it says it's incorrect. Any way to fix this?

Read other answers

dude, i need a way to get past my login screen. my lap top is royally screwd so i will have more questions...lol

A:how do i get past my login screen without my password

Read other 9 answers

I am certain that my problem is caused by a virus. The virus was able to penetrate my system, even with Macafee updated and running.

Xp starts, and accepts my password at the login screen. however i cannot go any further. the system logs on for a brief second, and then says "saving your settings", and goes back to the welcome screen. So basically, it will logon for a second and then logs back out. I tried ctr-alt-delete, and I am still asked to enter my passwoord and the same thing happens. I have tried logging on in safe mode, safe with command promp, and with networking. All 3 go to the same log on screen and do the same thing as when I try to start normally. I cannot find any way to get into Xp to use system restore or run any virus or spyware removal.
Please help.

A:password is accepted, however cannot get past welcome screen

There is a very specific registry entry that determines how you logon. I use a tool, but in Safe Mode you won't be able to, but you should be able to do the same thing manually using regedit. Go research "autologon" & "registry" and see if you can find out exactly where the registry key is.

Boot to Safe Mode, and change the registry to allow the computer to autologon, or boot directly to desktop. This might work, and side-step the damage done by the malware.

Read other 1 answers

Upon starting the computer a get a black screen that says enter password in a blue box. The computer was my sister in laws laptop and she passed away last year. So dont know the password can anyone help me. thanks

A:How do I gwt past the password screen on a ASUS laptop

Can not get to the BIOS or anything. Just starts up and goes directly to the password screen

Read other 9 answers

My son has an HP Paviliion 915 computor, when starting screen goes directly to password login, he has forgotten the password, it's his password not admins. as it gives him a hint we know the hint just not the answer. None of the F-keys during the black screen stage work. It just goes to login. We cannot get into safe-mode, or bios. We ordered the recovery disc set from HP, however we cannot get in to change the boot order. When we put the disc in and started up nothing just went to login. At this point we're willing to do a complete recovery even if it means loosing hundreds of purchased songs from iTunes. But would prefer to try to save them if possible. Can anyone help me?

A:forgotten password -can't get past login screen

Hello and welcome to TSF.
I, myself would actually slave the drive into another computer to salvage your paid for songs.


Originally Posted by friendshipme

None of the F-keys during the black screen stage work. It just goes to login. We cannot get into safe-mode, or bios.

When you try and go into the BIOS, do you wait for the HP splash screen to appear before pressing the F(?) or delete keys?

Read other 6 answers

All of the user accounts on my windows 7 pc are locked out.
I havent changed any passwords.

The last thing i remember doing was browsing computers on our
home networks, and having to enter a username and password
to access my wifes pc.

Now whenever i try to log in to my pc i get the error
"user name or password is incorrect"

I know the user name and password are fine, as if I access my pc
from my wifes PC i can get access with the same user name and password
which is being rejected when i log into the PC itself - also if i deliberately
enter an incorrect password while connecting from the remote PC it correctly
rejects this.

Im guessing something went wrong when I entered the user name /pass
to access my wifes pc ( These are the same as another user/pass on my pc )
or I have a virus.

Ive tried booting into safe mode, the first time i did this it let me in ,
I changed the password and thought the problem was solved ( did not make
a password reset disk ;-( )
However i later tried logging in with one of the other accounts - and got the error again.

Now im completely locked out. Even when I boot into safe mode I cant get past
the login screen, and just get the "user name or password incorrect" error.

has anybody seen this problem before ?

A:user name or password incorrect error atlogin screen but fine remotely

You can try going to Start, and type run and press enter. Then type "control userpasswords2" without quotes. Check and then uncheck the box "Users must enter a username and password to use this computer.". Then select the user you want to automatically log in and either type the correct password, or leave it blank if it has none. The incorrect password may be entered in there. It's worth a try, anyway.

Read other 2 answers

My computer started acting funky after I did the new windows 10 update. It worked for a few weeks, then all of a sudden crashed. It will not get passed the sign-in/password screen. The actually type box for me to enter my password doesn't even come up. I tried restarting and tapping ESC to bring up the system dianostics.  I performed the F2 Start up test, the F3 Run-In test, and the F4 Hard Disk Test. All of which FAILED, i ran them all twice. I really need to get some files off of this computer. As anyone experience this? Any tips would be greatly appreciated. Thanks in advanced.

Read other answers

Big problem, when i first turned on my computer in the past i got a blue screen and needed to enter a password to get to the page that gave me an option of clicking on admin account or user account. To get rid of the first screen which was a hassle because i'm the only one who uses the computer i went into boot and got rid of the admin account password in boot .

Thought everything would be fine but upon finishing i now have the same blue screen that comes up just like before but now it won't accept any password and i can't get in.

Any ideas , yeah i know i screwed up.

A:Eliminated admin password in boot, now can't get past blue screen of d


What blue screen are you getting ?

Read other 9 answers

Hello SF. first of all, sorry if my english is not perfect.
Now here is my problem: since yesterday, i just can't open a session. When i try to log in, Windows says that the username or the passeword is not correct.
I've tried many things that i've seen on the web but still the same.
Now i just want to erase or reset password.
Or every thing can make me use my computer.
Many thanks in advance!!!

A:Windows password incorrect...

There is Tutorial that should help. Try this Password Reset == You can also try a System Restore at Boot which is Option Two. You would do the System Restore to a date before you had the problem. Good Luck

Read other 9 answers

Wife was nagging me to remove the password at Windows7 startup because it was too long, so I followed the instructions online (unclicked the box to require password at login) and it came up with a box (I don't think was mentioned in the instructions I was following) that told me to enter, and confirm the password. I left them blank since I didn't want a new password.
Now when I startup it still asks me for a password (usename it gives is HomeGroupUser$) and when I try my old password it doesn't work, and when I try leaving it blank and pressing enter it still doesn't work.
So I can't login...

A:windows 7 login password incorrect

You can use one of these password recovery tools from -=> Here

Read other 2 answers

When I try to log in on windows 7 it keeps telling me password is incorrect, but I know it?s the right one .When I log in via safe mode it accepts the password with no problem
I have changed the password a few times but when I reboot it says wrong password
So I need to start safe mode etc. again can anyone help regarding this


A:windows 7 it keeps telling me password is incorrect

This might be of some help. Read through these.
User Account - Reset Password in Windows 7

User Account Password - Change from WinRE

Read other 4 answers

I have a Toshiba Satellite L505 with Windows 7. I don't know how it happened but my computer suddenly restarted and came up with Kiosk and Other User as the users. My account is no where in sight. I have no passwords set up but just hitting enter to bypass doesn't work. How do I get my account back and get back into my computer?

A:The Username or password is incorrect on Windows 7

Hi -

Boot into recovery with your Windows 7 DVD or via the HDD recovery partition and run "Windows System Restore" -


If that does not work, you will need to reinstall Windows 7 as I cannot provide further help related to security issues, per TSF Rules.

I must now close this thread.

Good Luck to you.



Read other 1 answers

Hi All i installed windows 8 preview and after setting up my account with my hotmail account it keeps regetting my password...of course I know my passowrd as i use it everyday... is windows 8 preview setup right or am I doing something wrong... I am using my hotmail password...(I made a local account (called backup) just in case this would happen)

A:[SOLVED] windows 8 password incorrect...

i have the same problem intermittently with it

i just re enter till it accepts it

Read other 3 answers

Hey guys,

I have seen similar threads in some places, but none of them seemed to have exactly the same problem I have been having. Anyway, I have an Alienware M17x with Windows 7 installed. Yesterday, Windows stopped accepting my login credentials and kept giving the error "the username or password is incorrect". I never did change my password, and no one else has access to my laptop. My password was about to expire, but it never prompted me to enter a new password ever. I have tried pretty much everything that I could find/think of.

1) There are no other accounts on the system other than the one that is locked out.

2) I tried rebooting in safe mode, but it ultimately takes me back to the login screen with a different screen resolution.

3) I have tried repairing using the Windows 7 disk. That didn't work either.

4) I tried going to the command prompt and displaying user accounts that are present on the system( using "net user"). It shows me an Administrator account and Guest account. So I took a chance and changed the administrator password, but it didn't accept it on the login screen.

5) I have tried System restore to the previous day.

6) I have tried setting the BIOS date back one day. It's set back to the original date now.

I don't really want to buy a password breaker software yet, because I have a feeling it is not about the password, just some software glitch.

Any help is highly appreciated

A:Windows 7 Login: username or password is incorrect

Welcome to Windows Seven Forums.

Unless you created a Password Reset Disc, I'm not sure there's anything you can do other than try a search on Google.

Read other 6 answers

after transferring files from Samsung R530, 32-bit machine to HP Pavilion dv7, i5, 64-bit, using Windows Easy Transfer (both machines running Windows 7) via Belkin F5U279ea cable, all seemed normal

on restart, entered password recently created and used successfully, whereupon received 'incorrect password' message and am now locked out
what can I do?

since it is new there are no data to be preserved, so happy to go back to how it was before I made the transfer, but would need to know to do this

would also like to know what might have happened in the transfer process to nullify my password

any help gratefully accepted

A:Incorrect Password, on restart after using Windows Easy Transfer

I have always understood the Easy Transfer was meant to transfer your personal files and settings to a new computer. I don't think it would change your password, but I have never actually tried it.

Are you using the same user name and the same password as the original?

Why does your title say you are getting a Blue Screen? Did the Windows 7 install go OK, or did the system come with Windows 7 installed?

Read other 9 answers

i have shared my music folder on os x 10.8.2 via smb for windows, i have been able to connect to it using windows 7 up until now, when windows 7 keeps rejecting my username and password for my mac, every time i enter my mac username and password windows 7 says network password incorrect, so i tried my sister's credentials, same thing "Network password incorrect" what's going on?

Read other answers

I have installed a speech-to-text software application and during the initial setup it asks me if I want to participate in data collection to be sent to the company to improve the application etc.

When I click on either the Yes or the No, I get prompted for my Windows User name and Password. I enter the ones that appear on the Windows Welcome screen ( and work!) but an error message pops up saying that "no mapping between account names and security ID's was done".

The application setup menu says that "currently your Administrator (me) has not been configured to run data collectiuon at a scheduled time. Press Configure to correct this issue", but doing so only gets the user name/pasword prompt again.

I have been into the User and Computer Management on Control Panel and ticked pretty well everything I can find to let me do whatever I like as an Admin but still no joy.

Searching through HELP advises that it is the Task Scheduler asking for these details. I remember that on XP you could somehow disable Task Scheduler from working but can't seem to find it on Vista Home Premium.

So is there someway to get around this as I feel I am missing a step somewhere ..........?

Thanks all!

A:Solved: Cannot get past Windows User Name/Password during software installation

Found that the User name is really SYSTEM even though I have used my normal log in name - duh!

Anyhow all fixed

Read other 1 answers

I previously routinely logged into my daughters computer (running Vista Business X64 behind the firewall at her university's network) via TS Web Access.She upgraded the system to Windows 7 Ultimate to solve a video card issue and now the Remote Desktop login fails.  I can get to the machine through the gateway but it gives the "The username or password in incorrect message" on every attempt.I can have someone log using Remote Desktop from the internal network just fine using the absolute same username/password.I have had her check all of the remote settings multiple times (I have seached this one extensively).  Can anyone suggest what the problem may be and a solution.  Or even a method to diagnose would be helpful.This is a critical issue for me since she is near clueless.

A:The username or password is incorrect when attempting login to remote computer running Windows 7 Ultimate via TS Web Access

I found my own answer to this issue after I got acces to the machine physically and was able to view the security logs for the failed login attempts.  For some reason windows seven required that I use the entire computer name \\computer name\account name\ to get to the machine whereas Vista did not require full name.  Problem solved as long as I use the full name convention for the computer as expectedf behind the ts gateway.  Also don't pass the ts gateway credentials on to the remote computer as this causes it to want to log on with those creditials at the machine.    

Read other 13 answers

I am encountering an issue of when the Dell optiplex 755 boots up, it boots through the Windows XP logo just fine, once it tries to transition between the logo and loading the system up, it just shows a black screen and nothing else happens. I tried using a bootable Windows XP flash drive to repair the system files and it loads the Windows XP setup ok but when it runs through all of the commands on the bottom of the screen and the last one says "Starting Windows" , it takes me to a blue screen (screenshot below). I have HIRENS and have done a lot of the chkdsk commands to fix the files and everything comes back ok. I tried to clone the hard drive with the same exact hard drive and still the same issue. Any suggestions would be much appreciated. Thanks for your help in advance.

A:Windows XP gets past the logo screen and then turns the screen black/bluescreen

http://www.dell.com/support/article/us/en/19/SLN130053/EN#Error , scroll down to section on STOP 7B errors.

Read other 12 answers

Hello! Have been trying to find a solution to this, but so far I found nothing to help me (either I'm not looking in the right places).

I've recently upgraded from Windows XP 32 bit to Windows 7 64 bit, however, the native screen resolution of 1366x768 doesn't stretch on the whole screen. I have two black bars on the left and the right side of the screen and I'm not sure what else to do at this point. On Windows XP I had no such problem.

I've tried the auto setting of the monitor, changed the screen resolution from the control panel, but neither helped much. I think(?) all the drivers have been installed (father dealt with these and he didn't know how to fix this screen resolution problem either).

Also, noticed that in most of the games the screen resolution changes and fits the screen perfectly.

The monitor is a Philips LCD 192E with a native resolution of 1366x768 @ 60Hz.
Additional info:
Windows 7 Ultimate SP1, 64 bit
Pentium(R) Dual-Core E5300
NVIDIA Geforce 210

A:Incorrect screen resolution on Windows 7

It would say that both are not compatible, somewhat.
If you ever use laptop, there should not have this display problem.
That is to say that laptop screen is customize correctly according to match.

There is nothing much can be done.
Just think that a "big size + fat" passenger cannot fit properly to 1 economy seat of airplane.
Either provide the passenger a bigger/wider seat or let the passenger take 2 economy seats.
But with wider seat, it can be just fitting = consider this a laptop.
Or occupy 2 seats, there will be some space on both sides = this is happen to you, now.

Read other 5 answers

i recently let a friend of the family borrow my hp pavilion laptop and upon spending a month trying to get it back finally i didhowever now it has a password on it for admin password which it didnt have before . i want to restore my laptop to factory but it is not even letting me get past this itthe person who borrowed it wont answer any of our calls or texts and only hold another family friend good luck for us getting into iti type in a passwords i have ever had and they are invalid and i get a system disable blue box after 3 tries thst saysKEY:76710916i have tried entering in this key numbers and its invalid as well . i really need assistance to get past this

A:How to get past adminisgrator password or power on password

Hi, Enter   69678338 Regards, DP-K

Read other 1 answers

So one day I shut down my laptop (Sony Vaio, E series, VPCEB15FG, Windows 7 home premium 64-bit). The following day when I tried to turn it back on it refused to go beyond the welcome screen.. And it just kept restarting. So I started it in safe mode with networking and that seems to be working fine.. I don't know why this sort of thing would happen.
P.S: I dropped it once a few times ago and the hard disk was damaged so I had it replaced.. I don't know if that might be related..

A:Windows won't go past welcome screen!

If it starts in safe mode it is probably a driver conflict. Did you install anything new lately?

Read other 9 answers

Need some help this computer cant get past the windows log in screen. Its an HP a305w Running Windows XP home any and all help will be greatly appreciated

A:Can't get past Windows Log In screen

Read other 7 answers


I have a Samsung laptop (rv510) and when i load it up it won't load past the windows 7 screen dose anyone else have the same problem as me if you do and have fingered out how to fix this please leave a comment and any help would gladly appreciate.

A:Can't get past windows 7 screen

Read other 7 answers

Im on a friends computer. I was on mine cleaning some stuff, deleting a few registrys that a spy ware removal program said were not sapost to be there. Once I was done, I went to open up internet explorer. I clicked the icon and all it did was make another short cut of it. After right clicking I found that it only had the "Cut, and Create New Shortcut" options. Figuring my computer was just messed up I decided to do a restart. Opon restart it got to the blueish screen where it says "welcome to windows XP home" This is where it normaly says "Loading personal settings" and you can log in at. (I don't log in no account set up). So now my computer is stuck on that screen. I would appreciate any comments or suggestions on what to do, I have never reformated a computer before, or reinstalled any operating system. Is there any way to fix this to where I won't lose all my files?! Please if any one knows, reply I am very worried.

Also when I go to shut it down, I have to press the power button to turn it off, nothing happens when I try restart, or turn off.
I can also still turn on CapsLoc and NumLock so my computer isn't frozen.

A:HELP!! Can't get past windows XP log in screen!! OMG

I would try the "last good configuration" option. Turn it off, turn it back on, and press F8 button repeatedly while it is powering up, till you get a menu screen. Choose "last good configuration."

Read other 3 answers

As the title says, I simply cannot log in when I run in normal mode. I have to use safe mode, with netwok connections to type this currenty. I let the laptop sit for about two weeks, there seemed to be no problems before hand, but when I tried to turn it on several days ago, it was no longer working. I have run diskcheck already and looked for anything very obvious. Any ideas what I should do next?

A:Windows Never goes past the Welcome Screen

Hi and welcome to the Forum.
Try a Start up Repair
Startup Repair - Microsoft Windows

Read other 6 answers

I have a Dell Inspiron M5040 laptop running Windows 7. I've had it for about a year and a half and it's always ran fine, but when I went to turn it on yesterday it just stayed on the welcome screen and wouldn't start up. I've tried running it on safe mode but that doesn't start it up either. I haven't downloaded anything new and the laptop hasn't been dropped or damaged etc.

How can I get the laptop to boot up and is there any way for me to either back up the files on it or transfer them to another laptop if I can't get it to boot up?


A:Windows 7 Won't Go Past 'Welcome' Screen

Im not sure why its not starting, but I know of a way to retrieve your files. Burn a live linux ISO to a CD, DVD, or Flash drive and boot from that. You should be able to get your files that way.

Read other 1 answers


I've got a:
Presario CQ62 notebook pc with a AMD Athlon(tm) II P320 Dual Core processor, and I can't get past the start up screen with the "starting windows" animation. It will show part of the animation then simply hang. I have a very bad battery but am keeping the computer plugged in. When I attempt a system recovery it says: "A disk read error occurred press ctrl+alt+del to restart" I've tried this many times and I get the same message each time. Beyond that I have no idea what to try.

Any ideas????

A:Can't get past the starting windows screen

Safe Mode?

A read error means possible hard drive failure. You should make sure your backups are recent and test the drive.

Hard Drive Manufacturers' Diagnostic Utilities Links:

Read other 2 answers

Yesterday, all of a sudden my computer started to run extremely slowly. I rebooted and found that after I logged in, it was stuck on the screen with my user profile name and under it "Applying your settings..." or whatever it is that is shown. Finally, I got through once yesterday to find that (through ctrl+alt+delete) my processor was running at 100%. This is right after I have logged in, starting up nothing. Now I can no longer get in so I am posting this under Safe Mode with Networking...my spybot, adaware, and trend have found nothing, so here is my HJT log WITH THE ANALYZER under Safe Mode.

Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro... Read more

A:Cannot get past Windows login screen


Read other 14 answers


First, I am not what you'd call technically literate....

I have an emachine m6809 laptop. Earlier today the machine seemed to freeze up and I ended up shutting it off by pressing the power button. I left it off for a number of hours. Now I can't get past the blue Windows XP screen that is divided in half where you click to enter and begin work. All the keys are frozen. The only way to turn the machine off is using the power button. I can't seem to get past that.

Any ideas?

A:Cannot get past blue Windows XP screen

uh, ctrl+alt+delete?

i used to have this problem when XP first came out, dont know what it was and thats the only thing that would do it for some odd reason... if you get in, i suggest you backup all your work then reinstall as this fixed my problem 2 years ago...

Read other 10 answers

I can boot ok in safe mode and the odd time can boot normally but for the most part I can't get back in.

I was online last night and got some weird popups from my virus scanner that said scripts were blocked so I clicked ok and went to do an online virus scan. When I got to trend micro and clicked the link I got an error that said the exe file was not a compatible win32 file. I knew something must be up as I had used it several times before. I revolted and my computer kept looping. I got in through safe mode and did a sys restore and rebooted. Everything seemed ok so I did the virus scan and it found 5 threats so I fixed those and it required a reboot and since that I can't get back in unless I am in safe mode.

I also ran chkdsk and let it fixed an error there but I am again stuck at the blue welcome screen.

I am running win xp home edition
Computer is a toshiba satellite P20 laptop

Any idea how to fix this issue? Does it sound software or hardware related?


Eta: can I run hjt's and the others in safe mode? I tried another restore just to get in but it locks up. So I am backing up pics and stuff now to an external. I went to another laptop and downloaded all programs suggested and can transfer to my wonky one but is it ok to run in safe mode?

A:Can't get past windows blue welcome screen

Read other 16 answers

I first posted this in the HJT thread, and after going through a series of several programs, we think I'm clean, so I've now moved to this thread for help with my problem.

Two days ago, all of a sudden my computer started to run extremely slowly. I rebooted and found that after I logged in, it was stuck on the screen with my user profile name and under it "Applying your settings..." or whatever it is that is shown. Finally, I got through once to find that (through ctrl+alt+delete) my processor was running at 100%. This is right after I have logged in, starting up nothing. Now I can no longer get in so I am posting this under Safe Mode with Networking...

Any help would be greatly appreciated. As I said before, I'm clean in terms of spyware/viruses/trojans and I have tried restoring to an old point, which did not work.

A:Cannot get past Windows login screen

ok nvm, i read other posts, and found out it was b/c of trend micro. i manually updated it in safe mode and it's fixed. ty to all who helped me out. it's fixed yay :-D

Read other 1 answers

Hello, when I got home, I went to start my desktop up and it won't go past the welcome screen. I've had this desktop since 2011, and I'd love to get back on it because I have an important file on the PC that needs to be saved if I end up retarting the PC back to factory.

Read other answers

I am running a Linux OS right now and am trying to install windows 7.
I turn on he computer and run off the disc. It let's
me load off the cd but can't get past the starting windows screen. Above the
starting windows is a spot of color but no other graphic.
What do I do from here?

A:Can't get past starting windows screen

Update your system specs. The link is in my profile. We can't help much if we don't know what hardware you own.

Read other 5 answers

My computer just stops on the "Starting Windows" screen.
Sony VAIO VGN-250E

Here's what happened:
I ran WAT Fix(Activator thing) but then I ended the process. So I ran another instance of WAT fix. Then it automatically restarted my computer.
Then an error saying that ntkrnlmp.exe is corrupt or missing kernels comes up.
So I run startup repair from my windows 7 repairs cd and it repairs the ntkrnlmp.exe.
It fixes it.

But today, I was just browsing the web and the computer just turns off like randomly. So, I start it back up but not it says Windows has failed to startup.
I tried putting in the Windows 7 Recovery Disk, but it cant even get past the Loading Screen with the bars on it.
I tried Hiren's Boot CD and load up Mini Windows XP and that can't even get past the Loading Screen.
So I try using PartedMagic from the Hiren's BootCD but that's the only thing that is able to boot up on my laptop.
Pretty much, I can only use a linux off a bootCD right now.

A:Can't Get Past Starting Windows Screen

WAT Fix is a tool designed to bypass the Windows activation process, per http://forums.mydigitallife.info/threads/26994-WAT-Fix-Fix-your-activation-problems .From the forum rules:"No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences."My interpretation is that your use of this tool...constitutes a clear violation of the above enunciated forum policy.If you have any questions about this matter, please contact me via PM.This topic is now closed.Louis

Read other 1 answers

1st, computer will not boot up unless I unplug the power cord for about 5 min. Then, when I plug it back in, and turn on the computer, it says "choose which windows XP startup you want to use". When I let the time run out for the automatic start, it brings me to another screen. Sometimes the screen is just blank and other times it says "Sorry windows XP could not be booted up" because of some new software updates that was added recently. Then it shows options for all the ways to boot up my computer. And it recommends that I choose last working mode. So I go to that and it either freezes or brings me to my main microsoft office screen and at this point it has the loading bar going across. This either brings me to my main screen or this freezes. I've tried several times and have gotten to several different points but ultimately it freezes. Somehow, we need to get back to the original software. Please help me asap!
Much appreciation in advance.

A:Can't get past Windows XP startup screen

Read other 12 answers

Hello, I am Paul and new here.
I have a problem with my Dell desktop. When I turn it on, it boots up past the Dell screen, goes on to the black "windows XP screen, then goes to the Blue "windows XP screen" and stops there. It should go to the log in screen but does not. Can anyone please help. Thanks Paul

A:can,t get past "windows logo screen"

What specific model Dell system?

How long have you had this problem?

Any onscreen error messages about problem or otherwise indicating a problem...before current situation?


Read other 6 answers

I was on my pc and it started lagging heavily. So I closed firefox and it hanged. I pressed the reset button and it started loading like the safe mode style, I clicked start windows normally. But when it reach the windows logo loading part, it just kept loading and wouldn't go past that screen. What happened? Even when it was lagging I was using for about half an hour before it completely jammed.

A:PC not going past Windows loading screen

Is the PC booting normally or are you seeing something odd on the screen?

Read other 19 answers

I have a gateway laptop. about 6 months ago i was listening to music through my itunes and the songs starting skipping and the comp froze. I tried to do ctrl alt delte and couldnt so i had to shutdown by just holding the power button. The computer was also really hot when this happened.

Since then I have not been able to get the computer to work. It will start about and give me the option of how i would like to start (in safe mode or regular) and no matter which option i pick it will go to the loading screen for windows xp and just sit there with the progress bar going for hours or until the comptuer dies. It never gets past this point or gives me any kind of errors.

I am looking for any advice on how to fix this or if its just best to buy a new comp.

A:Cant Get Past Windows Loading Screen

When you turn it on, do you hear any sounds like a cooling fan running?

Read other 1 answers

Hello, I use Windows 7 64-bit and it wont get past the start-up screen. I would like to retrieve some personal files from my hard drive before i reinstall windows, is there any way i can do this without removing my hard drive and as a last resort could you guys link to some good videos/guides that are in detail about removing your hard drive and inserting it into another computer.

Thank you so much, i may have only joined this site a few days ago but it is so helpful.

A:Windows Won't Get Past Start up Screen

Maybe Copy & Paste - in Windows Recovery Console

Read other 8 answers

When I normally boot up my computer, it goes to the welcome screen and the monitor starts flickering and freezes up, then the monitor goes to standby but the computer is still working. When I boot it up in standby everything works properly. I ran Dell diagnostics and everything was fine. Kind of lost on what I can do now... Thank you for any help.

Read other answers

A computer of ours won't load past the blue windows XP screen. After awhile it just freezes. This also happens when trying to load in safe mode. How can I fix this?

On a side note, this computer has genuine windows XP installed but I don't think we have the CD for it anymore. If I would ever have to is there a way I can reformat without the CD? Do I have to install the windows recovery thing through ComboFix or whatever?

A:Can't get past windows loading screen.

It's possible simply running "chkdsk /f" via Recovery Console will fix this, and you can run that by booting to any XP disk.

Read other 1 answers