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BSOD Playing WoW and watching Netflix on Chrome

Q: BSOD Playing WoW and watching Netflix on Chrome

Hey folks,

I've received a few BSOD's in the past couple days while doing what's in my title. These are the 3 messages I've received:

POOL_CORRUPTION_IN_FILE_AREA
IRQL_NOT_LESS_OR_EQUAL
ATTEMPTED_WRITE_TO_READONLY_MEMORY

I'm fairly confident that chrome or wow are culprits, but not entirely sure. I've collected 4 mini dumps, which I hope will help (attached).

I've ran a Windows memory diagnostic which came back clean. I'm using an 840 Evo SSD which I've confirmed has the latest firmware.

Any help would be greatly appreciated!

Edit: had to update my attachment, but computer crashed haha, it's up and good to go now!

RELEVANCY SCORE 200
Preferred Solution: BSOD Playing WoW and watching Netflix on Chrome

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD Playing WoW and watching Netflix on Chrome

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

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RELEVANCY SCORE 98.4

I had a few things running in background, including mIRC, l33tsig, MSE, and Daemon tools. Was streaming a film on Netflix, using Chrome browser. First BSOD I've had while on Windows 7. I had reinstalled Windows on January 4th, 2012. I do a clean reinstall about once a year. I don't recall the error code I got with this BSOD, sorry about that, perhaps it's in the report I'm attaching? Computer seems fine now, but it is disconcerting, using Windows 7 for quite some time now, completely stable up until last night.

A:BSOD while watching Netflix on Chrome

Code:
e1e6032e.sys Tue Mar 24 14:17:23 2009 (49C923B3)
Update your network drivers. If this doesn't fix the problem then run the hardware tests listed below
http://downloadcenter.intel.com/conf...&ProductID=998
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 00:53:39.453 2012 (UTC - 5:00)
System Uptime: 7 days 22:15:45.626
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
BiosReleaseDate = 03/16/2007
SystemManufacturer =
SystemProductName = GT5268E
CPUID: "Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz"
MaxSpeed: 2930
CurrentSpeed: 2930
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 96.4

Hello, this is a very recent problem (started less then a week ago) that Ive been having on a custom build pc that has been running flawlessly for years, the only recent hardware change was a new GPU around february.

I started getting BSOD, mostly while playing FIFA or while watching netflix last week. Eventually I formatted and instaled windows 7 (ultimate 64 bit) again but the error persisted even on the new format, eventually I started getting BSOD on boot and even on safe mode (diferent bsod errors: irql, memory management and others) so I RE formatted and installed the least amount of things possible and that ran flawlessly for two days (I played lots of games, watched lots of netflix to test it and it seemed fine) I thought the problem was fixed.

Today I was playing FIFA 15 and I got a new BSOD (IRQL LESS NOT EQUAL). Throughout this whole process I have made sure I have the latest GPU drivers, I installed new motherboard drivers on this format, I ran mem test 86 and the windows memory diagnostic and both of them showed me no errors. I am completely stumped.

BUILD:
CPU: AMD Phenom II x4 945
GPU: Nvidia Geforce GTX 950
Mother: ASUS m4a79xtd
4 GB RAM

I have attached the dump file and the DM log collector, thanks in advance for any help!

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RELEVANCY SCORE 95.2

EDIT - Since i thought this post didn't post i added my info in a new thread *facepalm* adding attachments here i guess, and i don't think i can remove threads so - i guess if someone wants they can remove one of them:

Attachment 202592

Attachment 202593

Hey guys - i'm not really sure how to decode what error message this is, but here's the information my computer dumped on me - maybe you can help me figure out what's causing this. I uninstalled zonealarm already since it seemed like a common error with that - but i'd like to check it out just in case.

-----

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8800F29B1A9
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031212-22900-01.dmp
C:\Users\Rheanne\AppData\Local\Temp\WER-48999-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

-----

If anyone can please help me verify what's going on i would appreciate it.

My understanding is it's a memory problem, hardware problem, or driver problem, but i'm not sure how do diagnose it.

Thanks.
~Lorena.

A:BSOD watching netflix, playing DoD online BCCode 7f

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 95.2

I continually get BSOD's while trying to play Infestation or Watch Netflix, run IE, Chrome, I've already run a Memtest86 with 0 errors. Any help would be greatly appreciated.

A:BSOD Watching Netflix, Playing Games, MEMORY_MANAGEMENT

Hello and welcome !
The majority of the dumps are showing signs of a driver misbehaving, mostly with association
to Steam, WarZ and AVG.
Please remove AVG and all of it's extensions mainly the toolbar (in each browser),
I suggest you use Microsoft Security Essentials instead.

For how many passes did you allow memtest to go through?
The following quote describes the best course of action right now, in great detail .








  
Quote: Originally Posted by Arc


Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.








  
Quote: Originally Posted by Arc


First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a... Read more

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RELEVANCY SCORE 89.6

I was watching Netflix tonight and kept getting a BSOD about 5 minutes into each session. at first i was using HDMI then i decided maybe i could just watch it on the laptop itself. well both ways still werent happy! HP pavillion g6

A:BSOD Playing Netflix Google Chrome

Welcome to the forum.
Avast is a frequent cause of bsods. Please remove and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.Link to full tutorial: SFC /SCANNOW Command - System File Checker
Run Disk Check in Windows 7Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix... Read more

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RELEVANCY SCORE 83.2

The PC I have at the moment, has had a lot of problems with BSOD especially while playing games and browsing on Google Chrome. Sometimes BSOD several times in one session on the pc, and i just cant pin point what is causing it.

A:BSOD playing Planetside 2, and general video watching on Chrome

Did some tests and seems to BSOD nearly ten minutes only into playing Planetside 2 and haven't been able to play it once without the PC crashing.

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RELEVANCY SCORE 83.2

i got this bsod while playing dota and its frustrates me cause i get lot of abandon and become low on mmr
and i got it even when watching anime on chrome.
btw before that i got error 0x00000050 2 times, i thought the source of bsod is because i set the virtual memory on "no paging file" thats why i change it back to "system mangage",did i make a good move here?

thanks for any help and sorry for my bad english

A:BSOD playing dota2 and even watching on chrome error 0x0000003b

bump

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RELEVANCY SCORE 80.8

This just started happening today. I had no issues of this sort yesterday when I updated my graphics card driver (system information is available through my profile, I made sure to fill that out).

As of about an hour ago, I've had two separate BSODs of the same type while playing a game called Trove (voxel based MMO on Steam) and watching shows on Netflix. I had no BSODs yesterday, or even for the past month, during which I am usually always playing Trove and watching Netflix.

Attached are the two dump files that were generated by the computer, zipped up by the log collector.

Let me know if I need to provide any other information and I'll try to provide it. I may not be available very quickly this week though, as I do work during the day.

A:REFERENCE_BY_POINTER 0x00000018 whilst playing Trove/watching Netflix

looks like your graphics driver, try re-installing you drivers and maybe try a friend's card in case it is hardware and not software.

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RELEVANCY SCORE 77.2

Hey guys. Long time since I've posted here about my computer giving issues and quite frankly my system has been running perfectly fine since the last time I posted until now. I get a BSOD when watching Netflix and have attempted analysis myself and apparently my ATI display driver is causing it(?)


Code:
Use !analyze -v to get detailed debugging information.

BugCheck 100000EA, {fffffa800c893b50, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected a... Read more

A:BSOD when watching Netflix

Run Display Driver Uninstaller in safemode. Display Driver Uninstaller Download version 13.5.2.0 Click on your Graphics card witch in this case is ATI(AMD) Press Clean and restart.
After that goto your manufacture website and download your ATI graphic drivers again. If it is a custom PC goto your graphics card manufacturer website and download it there. The BSOD should have been fixed. Report if something happens.

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RELEVANCY SCORE 77.2

Got a BSOD when watching Netflix so it's probably my display driver because it always is lol. Although it started out with a freeze up of my PC and mouse then a BSOD then once the PC restarted, windows were configuring updates before it got to the login screen so that's different. I don't see any updates that I can find that were installed when this happened. Tried windows update history but last one installed was a few days ago. So the updates installed today must be listed somewhere. I still have the display driver the windows updates gave me about a month ago. I'm not going to bother getting a new one from amd.com because I always have trouble whenever I try a new one from there. I think it's because my PC needs a catalyst version and not one from crimson. I used to have catalyst and had less (almost none) problems with it.

Sorry but I don't have a minidump file to post. There's a folder "minidump" but it's empty for some reason and the date modified was from January so I guess the file caused by the BSOD never made it there this time like it usually does. I hope that's a good sign! My system shut down on me one time not long ago and guess what I was doing? Watching Netflix! I guess it has to do with the fan or something getting too hot. That's a bummer because I enjoy Netflix!

My PC specs

I have Windows 8.1

I just googled about not getting the minidump files and one site for windows 7 advised that I select "small memory dump" but I h... Read more

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RELEVANCY SCORE 77.2

Was watching Capitalism: a love story on netflix (streaming) and I got a BSOD. Restarted, resumed the movie and 20 minutes later got another one.... and I've never had a problem with watching netflix movies this computer while streaming them........ heres the reports I came up with via bluescreen view

==================================================
Dump File : Mini080610-02.dmp
Crash Time : 8/6/2010 8:16:49 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x89bb09c8
Parameter 2 : 0x8a406b00
Parameter 3 : 0xb84ebcbc
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-01.dmp
Crash Time : 8/6/2010 7:32:34 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x8a22bc80
Parameter 2 : 0x8a4315d0
Parameter 3 : 0xb84dbcbc
Parameter 4 : 0x00000001
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+59ccf
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 258.96
... Read more

A:BSOD while watching netflix

It looks like your video card driver is giving you issues.
Reinstall.

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RELEVANCY SCORE 77.2

I am getting continuous BSODs while watching Netflix in Firefox. This specifically happens when watching episodes and Netflix minimizes at the end of an episode to the Auto-Play screen. It isn't consistent so I can't replicate what is and isn't causing it. It happens both in full screen mode and windowed mode.

Attaching the DM Log files.

A:BSOD While Watching Netflix

Hello Chopper,


Code:
Advanced SystemCare 8 "c:\program files (x86)\iobit\advanced systemcare 8\asctray.exe" /auto NT AUTHORITY\SYSTEM HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
This specific program can actually cause harm to your computer as it changes registry, and deletes other files. Please uninstall till we are certain what the problem is.

Found this error for all of the crash files, Please follow the instruction.






Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your ... Read more

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RELEVANCY SCORE 76.4

Hello everyone,

I recently had a BSOD while watching Netflix. I did a little research of my own, and it looks like it is my Intel Graphics controller that had the problem.

PC-FUNEBRE-14_08_2015_142106,13.zip

I tried to update the driver automatically through Windows,but it told me it was already up to date. I then downloaded this driver : win64_153623.exe (version 10.18.14.4251) and tried to install manually, but I received an error that this file was not valid for my computer.

I also tried to use the Intel "manage drivers" utility, but it did not detect any drivers on my system.

Could you give me a few tips for solving this problem ? Thank you very much !

For reference I an running Windows 8.1 with all critical updates, Intel Graphics 4600 + Nvidia GTX 860M, 8Go Ram, Core i7.

A:BSOD while watching Netflix VIDEO_SCHEDULER_INTERNAL_ERROR

Please fill in your specs:
Click on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above.

This to make analysing easier.

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RELEVANCY SCORE 75.2

Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.

A:BSOD while watching netflix, error 0x000000f4

  
Quote: Originally Posted by banes27


Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.



With only one DMP file it is almost impossible to tell if it is s one off.

I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - F... Read more

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RELEVANCY SCORE 75.2

Hello,

I have done two re-formats on my computer attempting to get rid of this blue screen error, but it keeps coming back (almost instantly). I think it usually happens when I watch netflix and close the computer without shutting down first; but it has happened a few times when I wasn't previously watching netflix.

It only occurs when I'm starting the computer, but not every time.

The last time it happened, I kept ignoring the blue screen and it eventually got to the point where I wasn't able to use the computer (couldn't save files, wouldn't connect to internet, etc.).

Anyways, any help would be greatly appreciated. I attached my dump files, but to be perfectly honest, I don't know anything about fixing computers. So please baby step me through fixing it if you can

Thank you so much,
Shannon

A:BSOD when starting computer, usually after watching netflix

Welcome aboard.

► You have two antivirus programs installed. AVG and McAfee. Your crash is directly blaming AVG.

Code:
fffff880`07c3c7c8 fffff880`06215796Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x15796
It is Driver Reference Table - avgidsdrivera.sys.

So you must to uninstall AVG. At the same time, McAfee is a higher level crap, and a very well known problem causer. Uninstall McAfee too. For best protection, use Microsoft Security Essentials - Free Antivirus for Windows, with Free MBAM.

► Also, Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► What I have also noticed, you have some old device drivers installed.

ATI Display Driver:

Code:
c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), 8/18/2009 6:48 AM)
Realtek ethernet driver:

Code:
c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 10/25/2011 2:05 AM)
If possible, try to update those, too.

Let us know the results.

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RELEVANCY SCORE 75.2

I am not at all sure of how to proceed...help

win 7 home prem x64
dell studio few years old...see screen shot of comp properties

A:BSOD watching netflix streaming and other times

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your crash reports so we can analyze them and give you specific troubleshooting steps.

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RELEVANCY SCORE 75.2

Hi

I'm new here. I was hoping someone could help diagnose my BSOD issues.

I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3.
It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.

I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11

I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.

I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.

Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.

Thank you all in advance!

Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip

A:BSOD during gaming and sometimes when watching Netflix/Browsing

Hi kaiz0r,

Welcome to the 10forums.

The dump is inconclusive.

Code:
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
I would like some more information about your hardware.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

CPUMainboardMemorySPD*Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

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RELEVANCY SCORE 74.4

Hello,

I get a BSOD when i'm watching streaming on the internet - the error is: driver_irql_not_less_or_equal

I've had a look for the same issues but wanted to know if you can see anything in the dump files i've attached first. It does seem like a driver issue. It was working fine yesterday but randomly today it decided to BSOD. I've installed latest video drivers.

I've attached the zipped files so you guys need to help me

Thank you.

A:BSOD - Watching Netflix, iPlayer or Yotube - driver_irql_not_less_or_e

Welcome to the forum.

Check for an update on the driver below:
Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\05_02_2015_182649_51\020515-39998-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03267000 PsLoadedModuleList = 0xfffff800`034aa890
Debug session time: Thu Feb 5 22:57:30.914 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:13.835
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
....................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 74.4

Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)

A:Random bsod's while watching netflix/youtube/Browsing normally

  
Quote: Originally Posted by Yeehu


Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)


Hi Yeehu,

Welcome to the Seven Forums! We will try help the best we can!
Thanks for uploading your system information zip file. I've analysed your minidumps and the problem is with you ATI Radeon Driver.
Please follow the steps below exactly as narrated:

Run the Guru3D Display Drivers Removal Tool: Display Driver Uninstaller Download version 15.3.0.0
Download CCleaner here and run both the Cleaner and the Registry Cleaner to remove left-over keys.
Go into C:\Program Files & C:\Program Files (x86) & C:\ProgramData and delete any leftover ATI files.
Disable automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Restart Computer.
After restart go to: Download Drivers and install the latest ATI Package (Including the Catalyst & Crossfire Drivers - Install it all).
Re-enable the automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Run CCleaner again (as ... Read more

Read other 9 answers
RELEVANCY SCORE 73.6

Hi - I keep on getting random BSOD while watching Netflix, Youtube, or just simply browsing (although it's more frequent on Netflix / Youtube). This has been going on ever since my PC was built, but I just kept on ignoring them. However I want to get rid of the problem because it is interrupting my work.

I wish i could provide more details, but the errors I am getting seem pretty random. My SF zip file that is attached on this thread contains dmp files from January to this date, and it can be seen that the errors are different.

Hope you can help. Let me know what can I do to help you guys investigate the issue.
Thanks in advance! :-)

A:Frequent BSOD while watching Netflix / Youtube, random errors

Welcome to the forum.

Please remove Kaspersky, Zone Alarm and Avast!. Running multiple AV's can cause BSOD's.Revo Uninstaller "Free"Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert... Read more

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RELEVANCY SCORE 73.6

Hey everybody,
I was recently watching netflix on my desktop and got a BSOD. I hadn't had any problems with my computer for months. I attempted to restart the computer, and was able to do so. However, upon restarting, I noticed that there were several problems with various components. For example, the resolution on the screen was very poor (looked like safe mode), the computer could not connect to the network, and the sound was not working. Then I got a message saying my copy of windows 7 was not genuine (I payed for it and it is genuine). I restarted the computer several more times in normal mode, got another BSOD, and then tried starting it up in safe mode. I tried to restore the computer to an earlier timepoint using windows backup and restore, but this did not help. Now I cannot even get into safe mode. The following message pops up:
Attachment 249110
Thanks for your help!

A:BSOD watching netflix. Now cannot boot up comp. Error msg attached.

Could somebody please help me with this problem? I cannot log on to windows at all.

Read other 1 answers
RELEVANCY SCORE 73.6

Can you help me guys? I tried to update the drivers, but did not work.
Thank You!

A:BSOD Watching Netflix and turning off the Laptop, error 0x19

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022,
Arg2: 0100000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in... Read more

Read other 9 answers
RELEVANCY SCORE 73.6

Hey guys,

my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.

I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.

System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570

So, here's what I've tried so far,

* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.

any help on this would be greatly appreciated, this issue's been driving me up a wall.

A:BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

on a side note,

i'm going to follow this guide on Saturday to see if its the CPU or not.
Class 101 for 0x101 Bugchecks

Read other 9 answers
RELEVANCY SCORE 69.2

Been having trouble with my computer for awhile now. There may be multiple issues at play but I figured I'd start with the BSOD I got while using Netflix. I have no experience with debug codes so I greatly appreciate any help or advice I can find.

A:BSOD playing Netflix

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean StartupUse the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 . The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions. SFC /SCANNOW Command - System File Checker
Post a screen shot using Crystal Disk Info: CrystalDiskInfo Standard Edition
How to Upload and Post a Screenshot and File in Seven Forums
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure
Run disk check for errors on your Hard Drive(s) Disk Check
Heat:
Only use the laptop on a hard surface with nothing blocking any of the vents.

Use a laptop cooling pad if possible

Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).

Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
For monitoring heat of the system, use Speccy or HWMonitor:
Speccy System Information
HWMonitorRun Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it o... Read more

Read other 1 answers
RELEVANCY SCORE 69.2

I get BSOD whenever I am on my computer for 6 hours or over, watching a video and playing a game, or while playing gmod in general. My comp specs are on my profile as best as I could get. My computer runs 68C 26% fanspeed when not playing any games and gets as hot as 86C when playing games.
and my graphics card is up to date.

some of the BSODs were like memory management or time management or something.

Here is my SCF/scannow
Attachment 263947
and my SF Diagnostic minidump
Attachment 263945

A:BSOD playing too long, watching a video and playing a game or gmod

Hello and welcome foodwrap Mate you mentioned memory management was brought up.

Now two things you can do here is
a) reseat the sticks

b) run a memtest if the reseating doesn't have any effect

You will need to make a bootable disk for the memtest and set the BIOS to boot from the optical drive then insert the memtest disk and Save and > Enter.

Memtest86+ - Advanced Memory Diagnostic Tool

The machine will boot into the memtest program - no OS is loaded and it will start "testing" the RAM
Now you need to let it run for at least 8 passes unless you start to get red errors straight away.
The test takes quite while and sometimes people run it overnight.

But do the reseat first and have a look to see if any crud is down in the slots. You can take this chance to have a quick once over of the machine for dust etc

See pics for what it will look like when you run the memtest if you have to.

Read other 8 answers
RELEVANCY SCORE 68.8

I recently upgraded my computer, new motherboard , CPU, GPU.

Processor : Intel Core i7-4790 CPU @ 3.60GHz
Mobo : MSI Z97-G45 Gaming LGA 1150 Intel Z97
Gfx card: Nvidia Geforce GTX 970
8 gigs of DDR3 ram
I can game for hours with no issues, League of legends, CS GO, WOW. After about 15-30 mins of Netflix while using Chrome i get a BSOD.

While poking around on this site I tried running the Intel Processor Diagnostic Tool and my processor passed.

A:BSOD whea_uncorrectable_error if i watch netflix on chrome

Hello Nicholi44, welcome to 8F. I've taken a look at your dumps and you're receiving 0x124s which are generic bugchecks that indicate a hardware fault. 0x124s very rarely give an indication as to what the problem is and that's the case here, the only thing we can recommend here is a series of stress and diagnostic tests to try and pinpoint the hardware that is causing the issue. Please follow the steps below to the letter and post the results for each, some of them may duplicate what you've already tried but please perform them again.

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe0003f763028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000052000402, Low order 32-bits of the MCi_STATUS value.

3: kd> !errrec ffffe0003f763028
===============================================================================
Common Platform Error Record @ ffffe0003f763028
-------------------------------------------------------------------------------
Record Id : 01d092991c640f0d
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 5/21/2015 3:03:15 (UTC)
Flags ... Read more

Read other 12 answers
RELEVANCY SCORE 68.4

I only get BSODs now while playing runescape, the most common one I've found would be when I'm playing it with Netflix. I can play AC4, Skyrim, any game that I've tried now without issues except Runescape. Thanks in advance guys

A:BSOD Only when playing Runescape and Netflix together

I suggest updating your graphics drivers,
If you are unsure how then here's some instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`054e9000 fffff880`061d9000 atikmdag (deferred)
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Dec 06 21:19:43 2013 (52A23F6F)
CheckSum: 00CA856E
ImageSize: 00CF0000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


   Information

Please run memtest86,
Run it for at least 8 passes so we have enough evidence that the RAM is functioning properly.


Code:
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

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RELEVANCY SCORE 68.4

Attachment 55482

Hi, everyone. I'm having a few blue screen of death at my laptop. I already did a start clean, check for memory errors but now, when i was using Netflix, a new error appeared: PAGE FAULT IN NON PAGE.

Can you help me?

Thanks

A:BSOD using Netflix, Chrome, Skype. Variety of errors.

Hi Florzhia & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Let's take a look at the stack now -

Code:
0: kd> k
Child-SP RetAddr Call Site
fffff802`783c7648 fffff802`791391bc nt!KeBugCheckEx
fffff802`783c7650 fffff802`790b2c2b nt! ?? ::FNODOBFM::`string'+0x338a2
fffff802`783c76f0 fffff802`79075fee nt!MmAccessFault+0x55b
fffff802`783c7830 fffff802`790cb56f nt!KiPageFault+0x16e
fffff802`783c79c0 fffff802`790cad30 nt!PpmIdleExecuteTransition+0x5ae
fffff802`783c7be0 fffff802`790a1adc nt!PoIdle+0x460
fffff802`783c7d60 00000000`00000000 nt!KiIdleLoop+0x2c


After asking WinDBG nicely for the unknown symbols -

Code:
0: kd> .fnent fffff802`791391bc
Debugger function entry 00000093`a0769bf8 for:
(fffff802`790e2d50) nt! ?? ::FNODOBFM::`string'+0x338a2 | (fffff802`790e2d90) nt!CcCopyWriteEx
BeginAddress = 00000000`001eba55
EndAddress = 00000000`001ebe80
UnwindInfoAddress = 00000000`0022766c
Unwind info at fffff802`7924566c, 20 bytes
version 2, flags 4, prolog 0, codes 8
00: offs 0, unwind op 4, op info c UWOP_SAVE_NONVOL FrameOffset: 60 reg: r12.
02: offs 0, unwind op 4, op info 6 UWOP_SAVE_NONVOL FrameOffset: 68 reg: rsi.
04: offs 0, unwind op 4, op info 5 UWOP_SAVE_NONVOL FrameOffset: 70 reg: rbp.
06: offs 0, unwind op 4, op info 3 UWOP_SAVE_NONVOL FrameOffset: b0 reg: rbx.
Chained info:
BeginAddress = 00000000`001eb... Read more

Read other 2 answers
RELEVANCY SCORE 67.6

Hey Guys,

I have been dealing with random bluescreens and system freezes for over a year now and it is getting really frustrating. I have troubleshooted so many ways including memtest and driver updates.

This is a custom built pc, built by myself.

AMD FX Series 8 Core 4ghz
16GB RAM (2x8gb)
AMD R7 200 series video card (2gb)
I can go a few days without a crash if I uninstall and reinstall video drivers, but it doesnt fix the problem.

Attached is my last dmp file and I really hope someone can read it better than I can, because I am clueless at the moment.
Thanks guys!

Read other answers
RELEVANCY SCORE 67.6

I built my computer about 2 months ago. A couple times a week I'll BSOD while playing games on Steam. Many of these times I will be streaming Netflix simultaneously.

Specs:

CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler
Motherboard: MSI Z87-G43 ATX LGA1150 Motherboard
Memory: Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Samsung 840 EVO 250GB 2.5" Solid State Disk
Storage: Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: Gigabyte GeForce GTX 770 4GB Video Card
Case: Corsair 200R ATX Mid Tower Case
Power Supply: Corsair Enthusiast 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
Operating System: Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)
Keyboard: Logitech MK320 Wireless Standard Keyboard w/Optical Mouse
Wireless Network Adapter: Linksys AE2500

Worth noting:
The BCCodes I'm getting from the system crash report are F4 and 7A
Every time the system BSOD and restarts, the wireless card will not work until it is unplugged and and plugged back in
Disk drives, Display adapters, Processors, Sound/video game controllers, and USB controller drivers are up to date
Within Network adapters, while attempting to update "Microsoft Virtual WiFi Miniport Adapter" driver, Windows Security warms me it cannot verify the publisher's digital license. I have not proceeded
Virus, Spyware, Malware protection: Win... Read more

A:BSOD while playing Steam & Netflix, BCCode: F4 & 7A

A stop 0xF4 is usually a storage related issue. But usually the crash dump does not contain any more information.

Code:
BugCheck F4, {3, fffffa8008b15b30, fffffa8008b15e10, fffff800033837b0}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
The stop 0x7A makes it clear that it is a storage related issue.

Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40006db8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000008fb35860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88000db7cd0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c000000e

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYS... Read more

Read other 3 answers
RELEVANCY SCORE 67.6

Hi, I've been getting bsods after playing games or watching netflix for 2 hours (around there).
Specs: win7 ultimate 64bit sp0
i7-3770 3.4ghz
evga gtx 660 ti
asus p8z77- mpro mobo
corsair vengeance 16gb ram

During the bsods, the screen freezes for a couple of seconds then does an automatic blue screen and reboot.
Here's the event viewer description:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/30/2012 5:10:06 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Lawrence-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-10-01T00:10:06.154887200Z" />
<EventRecordID>25654</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
... Read more

A:BSOD After Playing games or Netflix for several hours

*UPDATE* Just ran 5 memtests (2000mb each) at once and got a blue screen so i'm pretty sure the problem is my RAM.

Read other 1 answers
RELEVANCY SCORE 67.2

I just built a new PC and installed Windows ultimate x64 on it. I love to play CSG) but when i play I randomly get the BSOD mid game. I usually get BSOD daily when i play CSGO. Today i watching Netflix and got it again. I had some updates from windows and installed them but that didn't help and I updated my GPU driver too. If anyone can help please and thank you in advance.

A:BSOD playing CSGO and regular Netflix viewing

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

Read other 3 answers
RELEVANCY SCORE 67.2

New computer to me anyway. random bsod with restart. started out as an h8-1211 hp machine but had a bad mobo. please help.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008B778F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102313-31824-01.dmp
C:\Users\drew\AppData\Local\Temp\WER-58983-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD when playing video(youtube or netflix) new motherboard

It would appear that the motherboard or CPU is still hosed. The dump indicates a hardware failure caused by a third party devise on the CPU bus. In this case, the event log supports this and points to the Northbridge bus. This may be caused by the CPU not being properly seated or damaged/dirty contacts. (Perhaps thermal paste on the contacts.) If you are not familiar with removing, cleaning contacts and reinstalling a CPU, you should get help from a competent PC specialist to examine the CPU and socket contacts.


Code:

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8006fbea08
Section @ fffffa8006fbeb90
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
Status : 0xba00001000020c0f

Code:

Event[5481]:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2013-10-23T18:56:58.637
Event ID: 20
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: drew-HP
Description:
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: Sync Error
Processor ID: 0
The details view of this entry contains further information.
Event[5482]:
Log Name: System
Source: ... Read more

Read other 5 answers
RELEVANCY SCORE 66.8

Hello guys i'm new to this site but here is my problem when i get the BSOD while playing WoW or Watching shows in my comouter. If anyone can help me on this it would be great this has happen to me like 4 times already i'm not sure what is causing the problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800B180028
BCP3: 00000000FA000000
BCP4: 0000000000400405
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\121911-13088-01.dmp
C:\Users\Saul\AppData\Local\Temp\WER-21496-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Zip File: Attachment 192088

AIDA64 Extreme Edition
--------------------------------------------------------------------------------


Version AIDA64 v2.00.1700
Benchmark Module 2.7.391-x64
Homepage http://www.aida64.com/
Report Type Report Wizard
Computer SAUL-PC
Generator Saul
Operating System Microsoft Windows 7 Ultimate 6.1.7601 (Win7 RTM)
Date 2012-01-08
Time 05:49

Summary
--------------------------------------------------------------------------------


Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Ultimate
OS Service Pac... Read more

A:BSOD Playing while Playing WoW or Watching Movies

Unfortunately, the information provided is a bit vague. Please read and follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with more information so we may better assist you.

Read other 4 answers
RELEVANCY SCORE 66.4

Hi, recently I have been suffering system instability issues but cannot for the life of me figure out which driver is causing the problem, or if it is indeed hardware related.
I have stresstested my CPU with Prime95, my GPU with various benchmarks and have run memtest successfully. This is why I am leaning more towards the driver issues.
My Dumps and specs should be included in the zip. Help would be much appreciated.


Greetings, timpelplomp

A:BSOD while streaming Videos (youtube/Netflix) and playing games

Hello, timpelplomp and welcome to the forums. Unfortunately, I don't expect this to be a quick fix, but we will start to work on it. These are your dumps. Notice different error codes and different causes. That is many times indicative of memory problems, and one of them even blamed corrupted memory.


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002af39f1, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+181 )
Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa8006d1e040, fffff80000ba0740}
Implicit thread is now fffffa80`06d1e040
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )
Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3D, {fffff88002ffd040, 0, 0, fffff8801118336a}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+8d36a )

Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here i... Read more

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RELEVANCY SCORE 66.4

Edited: Posted in Wrong Format, please delete thread.

A:BSoD while streaming netflix, playing any game, error 0x00000124

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Stop 0x124 is a hardware error.... if you are overclocking try resetting your processor to standard settings and see if that helps ... if you continue to get BSOD here are some more things you may want to consider ..





Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specif... Read more

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RELEVANCY SCORE 66.4

Windows 7 Ultimate 64-bit - OEM. Hardware is a little under a year old.

A:BSoD while streaming netflix, playing any game, error 0x00000124

Stop 0x124 is a hardware error....
if you are overclocking try resetting your processor to standard settings and see if that helps ...
if you continue to get BSOD here are some more things you may want to consider ...






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

5) Rarely, bugs in the OS may cause &quo... Read more

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RELEVANCY SCORE 65.6

Hi all,

I built my first computer about six months ago. After first completing it it never really crashed. Now, I get BSOD regularly when playing games (Civ 5, DOTA 2, Shogun 2) or when streaming netflix, just talking on skype. Here's just one of the error codes and dump files. This is a new BSOD code, the previous one was 3b or 3e. I can't quite be sure. But, I'll start recording it and post a record in these forums. Thanks for your support guys.

I'm not sure how to upload the dump file as it is in a .dmp format. Not sure if I can convert that to something.

Thanks for your time and help!

Computer Specs:
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
ASRock Z68 Extreme3 Gen3
BIOS Date: 07/29/11 20:01:22 Ver: 04.06.04
Total Memory: 8.00 GB Useable: 7.91 GB
ST500DM002-1BD142 ATA Device
(1) NVIDIA GeForce GTX 580 (2) Intel(R) HD Graphics 3000
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

A:BSOD playing games/streaming netflix multiple error codes

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so y... Read more

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RELEVANCY SCORE 65.2

i was watching a video in chrome, when PUM, BSOD

Windows 8.1
AMD fx 6300
Gskill Sniper 2x4 gb
AMD HD 7970 Dual-X
HDD: Caviar black 1TB
Caviar Green 1 TB
WD 160gb
SSD: Kingstom v300
Motherboard: ASUS M5A97_R20
PSU: Antec VP630
this is my zip from my DM Log

A:BSOD while watching video in chrome

anyone !??

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RELEVANCY SCORE 64.8

Hello!

My Dell XPS L502X laptop is constantly having hard crashes, watchdog BSODs, and extremely high disk (and sometimes memory) usage. This normally occurs while using the Netflix/Hulu apps or running games in Steam, both separately or simultaneously. I can generally get almost an entire day of Netflix/Hulu, and sometimes am able to play a game for awhile before the crashing occurs.

For reference, here are a list of the errors I have encountered:

BSOD "video_scheduler_internal_error"BSOD "Clock_Watchdog_Timeout"NVIDIA OpenGL "Unable to recover from a kernal exception. Error code 3 (subcode 2)Display driver stopped responding and has recovered "Display driver NVIDIA Windows Kernel Mode Driver, Version (XXX.XX)** stopped responding and has successfully recovered.stuttering, checkered pattern (only on secondary monitor) locking up entire system

**I used several different drivers
Games absolutely crash 9/10 times more than Netflix/Hulu or even YouTube (which I don't think has ever caused a crash.....goodguyyoutube.jpg). Most games don't even make it past 5 minutes.

The levels of usage observed in Task Manager as follows:

Memory: 30%-49%
Disk: 70%-100%
[This primarily occurs when launching pretty much any application or performing a task]
Things I have done to problem solve:
3-5 clean installs of Windows 10 64bit Home EditionDDU+ clean install of either older drivers or updated driverssfc /scannow | dism /online /cleanup-image /r... Read more

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RELEVANCY SCORE 64.4

Hello all, I was watching a video on Youtube and my computer hit a black screen, and then the dreaded blue screen of death. BlueScreenView highlighted three files in red: usbehci.sys, USBPORT.sys, and atikmdag.sys
I have included the .zip as per requested on the posting instructions.

A:BSOD While Watching A YouTube Video in Chrome

Hi Wanted,

STOP 0xA0000001:
Usual causes: Appears to be a custom bugcheck coded into ATI drivers

BugCheck A0000001, {5, 0, 0, 0}
Probably caused by : atikmdag.sys

atikmdag atikmdag.sys Wed Dec 19 20:38:55 2012 (50D225DF)
atikmpag atikmpag.sys Wed Dec 19 19:32:55 2012 (50D21667)

Please update your ATI drivers






Quote:
http://support.amd.com/us/Pages/AMDSupportHub.aspx


OR You can use the Driver Verification tool to determine which driver you require:






Quote:
http://support.amd.com/us/gpudownloa...win7-64.aspx#1


Also consider uninstalling Avast and installing MSE:






Quote:
http://www.avast.com/uninstall-utility


Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.






Quote:
Microsoft Security Essentials - Microsoft Windows


Please also ensure you have all the latest Windows updates are installed.

usbehci.sys EHCI eUSB Miniport Driver
USBPORT.SYS USB 1.1 & 2.0 Port Driver
These may or may not be related to:

fffff880`06a27000 fffff880`06a37d80 xusb21 xusb21.sys Wed Apr 08 15:28:44 2009 (49DCB49C)

XBox USB wireless controller
BSOD issues in Win7 with 2009 driver

Update your drivers here:






Quote:
http://www.microsoft.com/hardware/en-us/downloads#gaming


Post back any developments

cheers

Dave

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RELEVANCY SCORE 64.4

Hello,

Just a little background. This system is about a month old and has been running stable using 1333mhz ram. Today I purchased some G.Skill 1866mhz and installed it, and have been getting some weird issues that I did not have before. I ran Windows Memory Diagnostic Tool and it came back with no errors. The BSOD's that I have seen have been Memory_Management , System Service Exception Win32.sys and Critcal Process Died. I had no BSODS before I installed this ram. Could it be a voltage related problem in the BIOS? I also have the CPU overclocked to 4.2ghz as well. Just looking for any answers.

Thanks!

A:BSOD using Chrome and watching Twitch streams

Another one just now.

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RELEVANCY SCORE 63.6

Hi, I've never had this problem before.. since i bought the laptop it was never formatted, and a couple a days ago I did the first format, and ever since then after a while of running time, and mostly while playing a game, or watching a video on a website or a player it freezes and gives me the BSOD


and oh, I did not find the "save as" in "file" in the preformance monitor Attachment 208535

as for the other requested file, here it is: Attachment 208536

Thank you for any help you are willing to offer

Specs:
-Windows 7 Ultimate 64 bit
- the original installed OS on the system?
- OEM.. but i formatted and installed it again
- Age of the hardware: a year and a half maybe
- What is the age of OS installation: OEM OS fora year and a half, and a couple of days ago and did a format and reinstalled the OS
-RAM: 6.00GB
-Processor: Intel(R) Core(TM) i7 CPU Q740 @1.73GHz 1.73GHz
-Graphics Card: NVIDIA GeForce GT 330M
Total Available graphics memory: 3804 MB
Dedicated Video Memory: 1024
Shared System Memory: 2780

If you need any more info, let me know

A:BSOD while playing or watching videos

Neither link works. Please try again.

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RELEVANCY SCORE 63.6

Please, I am new to this forum. Was advised where smart people can help. What it can be? It happens almost every day.

A:Please. help. Very often BSOD. When playing or watching movies.

I ran a driver verifier and it was bsod straight after loging in 5 times in a row, where I can find log of this crashes to put here?

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RELEVANCY SCORE 63.6

not really running my pc hard, just BSoD pretty commonly when playing darksouls 2 and listening to music or watching a stream. i see issues with WDF01000.sys, curious if anything else

A:BSOD while playing DS2 and watching stream

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.

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