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window defender error code:0x80244019

Q: window defender error code:0x80244019

DDS (Ver_09-02-01.01) - NTFSx86
Run by Hairusani at 15:25:37.28 on Fri 06/02/2009
Internet Explorer: 8.0.6001.17184 BrowserJavaVersion: 1.6.0_11
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2045.850 [GMT 9:00]

AV: Norman Virus Control ver. 5.99 *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Program Files\Norman\Npm\Bin\elogsvc.exe
C:\Program Files\Norman\Npm\Bin\Zanda.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\CoCreate\MEls\MEls32.exe
C:\Program Files\CoCreate\MEls\MEls32.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Norman\Npm\Bin\Zlh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Salaat Time\SalaatTime.exe
C:\Program Files\Pando Networks\Media Booster\PMB.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k SDRSVC

============== Pseudo HJT Report ===============

uSearch Page =
uSearch Bar =
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant =
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {BC4FFE41-DE9F-46FA-B455-AAD49B9F9938} - No File
TB: {EEE6C35B-6118-11DC-9C72-001320C79847} - No File
uRun: [SalaatTime] c:\program files\salaat time\SalaatTime.exe
uRun: [Pando Media Booster] "c:\program files\pando networks\media booster\PMB.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [tqejwfuu.exe] c:\windows\tqejwfuu.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Norman ZANDA] "c:\program files\norman\npm\bin\ZLH.EXE" /LOAD /SPLASH
mRun: [TkBellExe] "realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\users\hairus~1.hai\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\users\hairus~1.hai\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
uPolicies-explorer: <NO NAME> =
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: psfus - c:\windows\system32\psqlpwd.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\users\hairus~1.hai\appdata\roaming\mozilla\firefox\profiles\lo5fitc9.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - prefs.js: keyword.URL - hxxp://search.sweetim.com/search.asp?src=2&q=
FF - component: c:\program files\mozilla firefox\components\iamfamous.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npfcplugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npvlc.dll
FF - plugin: c:\users\hairusani.hairusani-pc\appdata\roaming\mozilla\firefox\profiles\lo5fitc9.default\extensions\[email protected]\platform\winnt_x86-msvc\plugins\npgenipublisher.dll

============= SERVICES / DRIVERS ===============

R2 MEls;MEls;c:\program files\cocreate\mels\MEls32.exe [2007-8-16 8567756]
R2 Ndiskio;Ndiskio;c:\program files\norman\nse\bin\Ndiskio.sys [2008-5-21 20448]
R2 nidimk;nidimk;c:\windows\system32\drivers\nidimk.dll [2003-4-23 107102]
R2 nipxirmk;nipxirmk;c:\windows\system32\drivers\nipxirmk.dll [2003-4-18 36463]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2007-2-27 7168]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-10-20 33752]
S3 hk04bus;au W53H;c:\windows\system32\drivers\hk04bus.sys [2008-4-7 83200]
S3 hk04diag;au W53H Serial Port (WDM);c:\windows\system32\drivers\hk04diag.sys [2008-4-7 98176]
S3 hk04mdfl;au W53H Modem Filter;c:\windows\system32\drivers\hk04mdfl.sys [2008-4-7 14848]
S3 hk04mdm;au W53H Modem Drivers;c:\windows\system32\drivers\hk04mdm.sys [2008-4-7 109696]
S3 NiViPxiK;NiViPxiK;c:\windows\system32\drivers\NiViPxiK.sys [2003-6-24 17920]
S3 nsesvc;Norman Scanner Engine Service;c:\program files\norman\nse\bin\Nsesvc.exe [2009-1-29 183352]
S3 NvcMFlt;NvcMFlt;c:\windows\system32\drivers\nvcv32mf.sys [2008-9-9 19512]
S3 nvcoas;Norman Virus Control on-access component;c:\program files\norman\nvc\bin\Nvcoas.exe [2008-5-21 183352]
S3 NVCScheduler;Norman Virus Control Scheduler;c:\program files\norman\nvc\bin\Nvcsched.exe [2008-5-21 146488]

============== File Associations ===============

txtfile=c:\windows\notepad.exe %1

=============== Created Last 30 ================

2009-02-05 16:41 <DIR> --d----- c:\program files\trend micro
2009-02-05 16:25 <DIR> --d----- c:\users\hairus~1.hai\appdata\roaming\Uniblue
2009-02-05 12:27 <DIR> --d----- c:\programdata\Kaspersky Lab
2009-02-05 12:27 <DIR> --d----- c:\program files\Kaspersky Lab
2009-02-05 12:27 <DIR> --d----- c:\progra~2\Kaspersky Lab
2009-02-05 06:55 <DIR> --d----- C:\ComboFix
2009-02-05 06:51 <DIR> --d----- c:\program files\PCPitstop
2009-02-05 06:26 <DIR> --d----- C:\autorun.inf.0
2009-02-05 00:38 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware(2)
2009-02-05 00:02 <DIR> --d----- C:\_OTMoveIt
2009-02-04 00:09 <DIR> --d----- c:\users\hairus~1.hai\appdata\roaming\vlc(2756)
2009-01-30 17:42 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-30 17:42 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-30 17:42 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware(4)
2009-01-30 17:42 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-30 07:42 <DIR> --d----- c:\programdata\_comodo_
2009-01-30 07:42 <DIR> --d----- c:\progra~2\_comodo_
2009-01-30 02:21 120 a------- c:\windows\CIS_Setup_3.5.57173.439_XP_Vista_x32.INI
2009-01-29 21:30 249,592 a------- c:\windows\system32\cssdll32.dll
2009-01-29 21:28 <DIR> --d----- c:\program files\COMODO
2009-01-29 19:05 214,764,698 a------- c:\windows\MEMORY.DMP
2009-01-29 18:33 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-01-29 18:33 <DIR> --d----- c:\users\hairusani.hairusani-pc\.housecall6.6
2009-01-22 13:01 <DIR> --d----- c:\programdata\Apple Computer
2009-01-17 05:19 0 a------- c:\windows\eDrawingOfficeAutomator.INI
2009-01-17 05:14 <DIR> --d----- c:\program files\common files\Viewer
2009-01-17 04:29 <DIR> --dshr-- C:\resycled
2009-01-15 23:40 168,448 a------- c:\windows\system32\unrar.dll
2009-01-15 23:40 414 a------- c:\windows\system32\lame_acm.xml
2009-01-15 23:40 217,088 a------- c:\windows\system32\yv12vfw.dll
2009-01-15 23:40 39,936 a------- c:\windows\system32\huffyuv.dll
2009-01-15 23:40 2,330,643 a------- c:\windows\system32\x264vfw.dll
2009-01-15 23:40 630,784 a------- c:\windows\system32\vp7vfw.dll
2009-01-15 23:40 391,680 a------- c:\windows\system32\I263_32.drv
2009-01-15 23:39 795,648 a------- c:\windows\system32\xvidcore.dll
2009-01-15 23:39 438,272 a------- c:\windows\system32\vp6vfw.dll
2009-01-15 23:39 130,048 a------- c:\windows\system32\xvidvfw.dll
2009-01-15 23:39 3,596,288 a------- c:\windows\system32\qt-dx331.dll
2009-01-15 23:39 684,032 a------- c:\windows\system32\divx.dll
2009-01-15 23:39 81,920 a------- c:\windows\system32\dpl100.dll
2009-01-15 23:39 57,344 a------- c:\windows\system32\ff_vfw.dll
2009-01-15 23:39 547 a------- c:\windows\system32\ff_vfw.dll.manifest
2009-01-15 16:56 1,024 a------- c:\windows\cclsi.ini
2009-01-15 16:54 <DIR> a-d----- c:\programdata\TEMP
2009-01-15 16:54 <DIR> --d----- c:\program files\CoCreate
2009-01-14 06:15 288,768 a------- c:\windows\system32\drivers\srv.sys

==================== Find3M ====================

2009-01-29 21:30 143,360 a------- c:\windows\inf\infstrng.dat
2009-01-29 21:30 51,200 a------- c:\windows\inf\infpub.dat
2009-01-29 21:30 86,016 a------- c:\windows\inf\infstor.dat
2009-01-28 11:17 39,563 a------- c:\users\hairus~1.hai\appdata\roaming\nvModes.dat
2008-12-17 22:17 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_SynTP_01007.Wdf
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-04 12:33 303,104 -------- c:\windows\Setup1.exe
2008-12-04 12:33 73,216 a------- c:\windows\ST6UNST.EXE
2008-11-30 17:28 4 ---shr-- c:\programdata\sysqcl0.dat
2008-11-30 17:28 4 ---shr-- c:\progra~2\sysqcl0.dat
2008-11-10 05:43 410,984 a------- c:\windows\system32\deploytk.dll
2008-11-05 06:08 792 a------- c:\program files\psgt.txt
2008-06-12 03:09 665,600 a------- c:\windows\inf\drvindex.dat
2008-05-17 15:52 174 a--sh--- c:\program files\desktop.ini
2006-11-02 21:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 21:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 21:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 21:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 18:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 18:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 18:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 18:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-11-05 00:23 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-11-05 00:23 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-11-05 00:23 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-02-14 14:09 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-02-14 14:09 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-02-14 14:09 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2005-06-22 14:37 45,568 a--shr-- c:\windows\system32\cygz.dll
2006-10-12 12:09 94,208 ---sh--- c:\windows\system32\SalaatTime.dll

============= FINISH: 15:26:47.61 ===============

Preferred Solution: window defender error code:0x80244019

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: window defender error code:0x80244019

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instructed to do so! Let me know if any of the links do not work or if any of the tools do not work. Tell me about problems or symptoms that occur during the fix. Do not run any other programs or open any other windows while doing a fix. Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.Thanks.

Read other 2 answers

apparently there is a big problem going around.....

windows vista....

windows defender error code 0x80244019

Thank you for your help its greatly appreciated


Hello Verrego,

This error is sometimes related to a Trojan Virus. I would recommend that you run a very thorugh antivirus and spyware scan to be safe. This may also be of help with this.

Unexplained computer behavior may be caused by deceptive software

Hope this helps,

Read other 13 answers

My browser searches keep getting redirected. I'm not sure which Hijack virus is present. This started last Wednesday after I opened an e-mail I should not have opened.info.txt logfile of random's system information tool 1.05 2008-12-22 13:29:34======Uninstall list======-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U-->C:\Program Files\Installshield Installation Information\{1002F322-18D1-4A79-95C8-84EA3E940287}\QBReplace.exe {1002F322-18D1-4A79-95C8-84EA3E940287}#{BB9C4072-0110-4192-A351-6DCEF8B67AFD}-->C:\WINDOWS\UNINST.EXE -f"C:\Program Files\Adobe\Illustrator 8.0 Tryout\DeIsL1.isu"-->MsiExec.exe /I{0D397393-9B50-4C52-84D5-77E344289F87}-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}-->MsiExec.exe /I{619CDD8A-14B6-43A1-AB6C-0F4EE48CE048}-->MsiExec.exe /I{83FFCFC7-88C6-41C6-8752-958A45325C82}-->MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}-->MsiExec.exe /X{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.infActivePerl 5.6.1 Build 638-->MsiExec.exe /I{D048A3AD-31D3-44A5-9D12-C4ADD3253B00}Adobe Acrobat 5.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0 ... Read more

A:Error found: Code 0x80244019. Windows Defender

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I may ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may tak... Read more

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Hello, I recently have become a member so please bear with me as I am a newbie. I was hoping to get help with this error code I just recently notice while trying to get a defender update. I also have notice computer running slow, pages taking forever to load, or not loading at all. I would appreciate any advice at all, and will take all means necessary to keep my computer running clean and uninfected.

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I cannot update either windows defender or just general windows updates. Even somtimes my antivirus (kaspersky 2009) turns itself off and i cant turn it back on without restarting my laptop. Im running vista. I need help with this badly, its been happening over a month now. Anybody have any ideas? Because I cant figure it out

A:Code error 0x80244019 Please Help!!!!!

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I get the message reading: This website has encountered a problem and cannot display the page. The error code is 0x80244019. I can't find help in the XP FAQ for this one. Anyone know what I need to do to get my Windows updates after having to do system recovery yesterday? Thanks.

A:windows error code 0x80244019

MS' words of wisdom can be found here. I've been having problems using Windows Updater lately. I can't be bothered to fix it as I update manually anyway. I start IE, google Windows Update and click the link. May not work for everyone.PS: I read the article and started the Background Intelligent Transfer Service in Automatic and my updater is now running. I suggest you try doing that first rather than going through all the other MS steps. Thanks for your help!!

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I am trying to stop Mozilla Firefox 3.6.3 from redirecting me to other website. For example, I went to your web address and while I was logging in, I was redirected (new tab) to another website saying that I won some type of prize. This has been happening over the past few days and after I got the virus Anti-Spyware Soft, which has been removed via this website through a previous post in "A I infected? What do I do?" It always seems to redirect when I first get on the computer, but once when I did a Google search and tried to select a website it would not send me to it and redirected me to another miscellaneous site. I have completed steps 6 through 9 in the "Preparation Guide," and I am now posting my DDS.txt, ark.txt, and Attach.txt. What is the next step? I also cannot update windows defender. I get a code error of 0X80072efe.DDS (Ver_10-03-17.01) - NTFSx86 Run by Douglas Cypher at 9:39:48.01 on Sun 06/13/2010Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.41 [GMT -7:00]AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched... Read more

A:Getting redirected to other websites using Mozilla Firefor 3.6.3 & Window Defender Code Error 0X80072efe

Hi,If you still need help with this post fresh dds logs, please.

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i keep getting these two error codes every time i try to update these programs through windows update: Update for Windows 7 (KB974332) Update for Windows 7 (KB974431) Update for Windows 7 (KB976098) Ive tried to download these updates from the download centre with out any success. please help me to fix this problem im using is windows 7 ultimate 32 bit

A:error Code 800F081F and Code 8024200D with window 7 update

Hello,Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend you temporarily disable or uninstall them and then try accessing Windows Update later. If the problem still happens, try the following steps:Rename the Windows Update Softwaredistribution folder================================================1. Close all the open windows. 2. Click "Start", click "All programs", and click "Accessories". 3. Right-click "Command Prompt", and click "Run as administrator".4. In the "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.
5. Click "Start", in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.6. In the opened folder, look for the folder named "SoftwareDistribution".7. Right-click on the folder, select "Rename" and type "SDold" (without the quotes) to rename this ... Read more

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DDS (Ver_09-03-16.01)

Microsoft? Windows Vista? Home Basic
Boot Device: \Device\HarddiskVolume3
Install Date: 3/17/2008 5:58:37 PM
System Uptime: 3/31/2009 5:31:54 PM (19 hours ago)

Motherboard: Dell Inc. | | 0RY007
Processor: Intel® Celeron® CPU 420 @ 1.60GHz | Socket 775 | 1596/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 139 GiB total, 55.296 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 8.41 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP272: 3/19/2009 9:21:56 PM - Device Driver Package Install: Motorola Universal Serial Bus controllers
RP273: 3/19/2009 9:29:13 PM - Device Driver Package Install: Motorola Ports (COM & LPT)
RP274: 3/21/2009 3:09:27 PM - Installed Motorola Software Update
RP275: 3/23/2009 7:39:10 AM - Installed
RP276: 3/23/2009 8:11:01 PM - Scheduled Checkpoint
RP277: 3/25/2009 1:33:53 PM - Installed Java™ 6 Update 13
RP278: 3/25/2009 1:40:38 PM - Removed Java™ 6 Update 13
RP279: 3/26/2009 8:58:31 AM - Scheduled Checkpoint
RP280: 3/26/2009 11:06:27 AM - Installed Java™ 6 Update 13
RP281: 3/26/2009 11:25:11 AM - Removed Java™ 6 Update 13
RP282: 3/26/2009 11:27:04 AM - Installed Java™ 6 Update 13
RP283: 3/26/2009 6:09:55 PM - Removed ... Read more

A:error 0x80244019

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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Hi! This is my first time here at Bleeping Computer. I am having 3 different computer problems: 2 of them are on my desktop computer which has Windows XP & 1 is on my laptop which has Windows 7. Here is the first problem. I want to use Windows Update to upgrade from Service Pack 2 to Service Pack 3, but every time I try the update, it says that "the website has encountered a problem and cannot display the page you are trying to view". It also shows it's because of the error number that you see as the title of the post. I've been having this problem for the last week. I am asking for your help.

A:Error number: 0x80244019

You are a couple of years late...to download SP3 via Windows Update...but you can download it manually and install it from your desktop.



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Dear Tech Guy,

Firstly, thank you (Flrman1) for your excellent support with my previous problem. You are a credit to the Internet.

Secondly, my new problem. Everytime I start up my girlfriend's (Chinese) laptop, it has this error message:

"Application failed to initialize: 0x800106ba. A problem caused Windows Defender to stop. To start the service, restart your computer or search Help and Support to start a service manually."

How can I get rid of it, and is Windows Defender important, given that it never initialises anyway?

Thanks in advance.


A:Another Windows Defender Error Code

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how to fix
error code 0x80070424 defender

A:error code 0x80070424 defender

80070424 usually means that the BITS service (required by Windows Update) isnot running.Type services.msc in the start search box, click on the icon. When the window opens, right click on Bitlocker, choose properties and set it to manual. Make sure its started.

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I get a message saying that the window defender program did not open can someone help me

A:window defender error mesage

Are you using norton anti virus?

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Hi everybody,

We are useing BlackICE Defender.

When i start my computer a window opened frm BlackICE.

Message is as follwes : There are no reports of Traffic from the BlackICE Services.

What is this

A:error window in blackICE Defender

You could try dropping a line to BlackICE support on this link if no-one here has the answer:


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I can not start windows defender and im receiving an error code of 577 when i try to star from the services screen. I have downloaded the frst64.exe and have run it and have the log files. was wondering if there is anyone that can help. 

A:windows defender will not start. getting error code 577

I have done some more exploring into the problem. I am unable to change in permissions in the windows defender. it says access denied.  I have tried to change the permissions by going under the registry settings under windows defender and give myself full control but it says access denied. I cant seem to get around this.

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hello everybody,
I dusted of my laptop that I haven't used in quite sometime due to a common over-heating issue that's associated with my model. I finally got the courage to tear into it to re-paste the processors with thermal compound and to clean out the cooling fans. Over-heating issues have been resolved. I updated everything and un-installed Malwarebytes and Spybot Search & Destroy thinking it was interfering with Win Defender, but still getting the error code. I would like to get Windows Defender working simply because it would be a run and forget anti-malware program. Besides getting the error code for Windows Defender I believe my laptop is working fine and without any other issues. Any help will be greatly appreciated.

 FRST.txt   80.74KB

 Addition.txt   55.51KB

A:Windows Defender error code 0x80070424

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===QUOTED FROM THIS ARTICLE.http://answers.microsoft.com/en-us/protect/forum/mse-protect_start/windows-defender-and-microsoft-security-essentials/5309cb8d-02e1-40e8-974f-0dcedb9ab9fd?auth=1Q: Is Microsoft Security Essentials (XP/Vista/7)designed to replace Windows Defender?A: No but if you are running Microsoft Security Essentials, you do not need to run Windows Defender. Microsoft Security Essentials is designed to disable Windows Defender in order to manage the PCs real-time protection, including anti-virus, rootkits, Trojans and spyware.The computer is clean of malware.This fix will only remove the Empty registry items.You should also update your Java.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 


[B]SearchScopes: HKLM -> {FBF5129C-1925-491B-8753-60150F99ED35} URL = hxxp://www.ask.com/web?q={searchTerms}&l=dis&o=ushpl
Toolbar: HKU\S-1-5-21-1058102753-2412789620-2286334768-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsof... Read more

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I've read nearly all the other threads concerning this. I've also picked up the Microsoft article 931849. I've followed the instructions to delete Windows Defender; however, it is not even listed among the programs installed on my pc......can't uninstall something that's not there. So, I tried to download Windows Defender software, and run it to see if it would correct the problem. The installation stopped because "Windows Defender already exists on your pc as part of VISTA."

Is there a quick fix to simply blow Windows Defender away. I'm using other spyware software anyway. If I simply close the error message window after VISTA boots, everything runs fine. Any solutions?

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when i try to turn on windows defender i get a message that says windows defender is turned off with a link that says "turn on and open windows defender." when i click on this link it says "windows defender encountered an error: 0x80070424. the specified service does not exist as an installed service." when i downloaded and tried to install the windows defender software it says "you do not need to install this software because windows defender is included in windows vista. you can access windows defender from the security section of the windows control panel." but of course i can't do this because of the error code. any help will be greatly appreciated. thanks

A:windows defender error code 0x80070424

to Bleeping Computer Forums Download MiniToolBox and run the program. SelectList Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.A notepad will open then copy-paste the report on your next reply. Download then runFarbar Service Scanner and checkmark all boxes.Click Scan and then a Notepad text will open. Copy-Paste the report on your next reply.

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So I was just using my computer normally when I got a popup that Windows Defender's definitions needed to be updated. As usual, I pressed to update but unfortunately it came up with an error, claiming it could not find an update. Tried to manually update the definitions; the definitions did not run. Worst case scenario, thought something went wrong with my computer.
I ran RKill and this is the log that it popped up with
Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
Program started at: 08/18/2016 10:15:23 AM in x64 mode.
Windows Version: Windows 8.1 
Checking for Windows services to stop:
 * No malware services found to stop.
Checking for processes to terminate:
 * No malware processes found to kill.
Checking Registry for malware related settings:
 * No issues found in the Registry.
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKCU\SOFTWARE\Classes\.exe "@" exists and is set to exefile!
  * HKCU\SOFTWARE\Classes\.exe has been deleted!
  * HKCU\SOFTWARE\Classes\exefile has been deleted!
Performing miscellaneous checks:
 * No issues found.
Checking Windows Service Integrity: 
 * No issues found.
Searching f... Read more

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In attempting to fix my email display, I discovered Windows Defender is not turned on, and cannot be turned on. I have looked for MSE in my Programs list and don't see it. In addition, when I click on Windows Defender in the Control Panel, it shows its last scan December 12, 2011- 1 year ago.

I do have the Windows 7 Home Premium Install Disc. Can I just reinstall Windows 7? If so, what prep do I need to do?
If I do that, do I need to search out any malware, viruses, trojan etc?
Another option is to install MSE, but I may not be looking in the right place to see whether it is in fact installed, and has turned off Defender.

I did have the trojan horse: trojan.win32.agent.hip 2 weeks ago, but the tech help at StopSign/eAcceleration which is my virus protection said this was a false positive. It was caught by Stop Sign and quarantined.

I also run Malwarebytes and all scans are clean.

A:Windows Defender error code Ox80070424

Please read this.
Encyclopedia entry: Trojan&#58;Win32&#47;Agent - Learn more about malware - Microsoft Malware Protection Center

I don't think much of this Stop Sign Antivirus program.
Some questions.
1. Do you want a clean install?
2. Do you want to check your computer for infections and clean them out?
My suggestion would be a Clean install because who knows what this Stop Sign program has done to your computer.

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hi The family pc came down with something? On windows defender it says error code 0x8007000e can't update definition files. does anyone know what might me wrong with the program. I've tried to uninstall and reloading but nothing. Any clues would help. THANKS.

A:Solved: Windows Defender Error Code

I don't use Defender, but see if this will help you.
Defender code 0x8007000e

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Defender will not run. Displays error code 0x800106a. Help!

A:Windows Defender Error Code 0x800106a

Hi and welcome to TSF I believe this is your error Error message when you run Windows Defender: "Error Code 0x800106ba"

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hi -
this is my first post so please excuse any faux pas.  my windows defender won't run and/or runs and gets stuck.  error code 0x8007139f displays sporadically.  i have run Malwarebytes, Microsoft Malicious Software Removal Tool and Microsoft Safety Scanner - all report no infections.  i am using windows 8.1 64 bit.  please let me know if i need to provide more info.  thank you.

A:need help with windows defender error code 0x8007139f

Hello, please do the following:Go to Piriform's website, and click the big button.Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.Once inside Speccy, it will look similar to this (with your computer's specifications, of course):Now, at the top, click File > Publish SnapshotYou will see the following prompt:Click Yes > then Copy to ClipboardNow, once you are back in the forum topic you are posting in, click the button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.Next:Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:List last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.List Minidump FilesList Restore PointsClick Go A copy of Result.txt will be sa... Read more

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When trying to update I get an error code 0x80241001

What does it mean and how do I fix it?

Thanks in advance

A:Windows Defender Error Code 0x80241001

Empire2500 said:

When trying to update I get an error code 0x80241001

What does it mean and how do I fix it?

Thanks in advanceClick to expand...

Empire2500, Microsoft has a solution to this problem, and it worked for me just a few minutes ago. Go to this Knowledge Base link. I used the second method listed, and it fixed the problem automatically.

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Every time I restart my computer I have error code 0x800106b.a. Does anyone else have this problem? Is it a conflict with McAfee or a signature problem?

A:windows defender error code 0x800106b.a.

Hello Allen,

To fix problem with Defender follow this:
Press WinKey or click Start button and type services in the search box, right click Services and Run as administrator. In the Services window scroll down to the Windows Defender, then right click it and click Properties. In the Startup type tab select Automatic, click Apply and OK. Reboot your computer, Done.


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No matter what I try am told something else; I need ie framwork 2 it then I am told; I need framwork 3.5; how can I download 3.5 if I can not download 2. micosoft said 99.00 $ to help; I do not have it. this is the only way I have to keep in touch with people out of state! Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 1
RAM: 1015 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 76285 MB, Free - 58468 MB; D: Total - 76285 MB, Free - 67614 MB;
Motherboard: Dell Computer Corp., 0G1548
Antivirus: None

A:windows xp update;Error number: 0x80244019]

flyingtolo said:

No matter what I try am told something else; I need ie framwork 2 it then I am told; I need framwork 3.5; how can I download 3.5 if I can not download 2. micosoft said 99.00 $ to help; I do not have it. this is the only way I have to keep in touch with people out of state! Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 1
RAM: 1015 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 76285 MB, Free - 58468 MB; D: Total - 76285 MB, Free - 67614 MB;
Motherboard: Dell Computer Corp., 0G1548
Antivirus: NoneClick to expand...

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Every time i try to update my vista i get this Error number: 0x80244019 in Windows Update, how do i fix this. Also been having problems updating pretty much anything that has to do with virus protection or spyware protection.

A:Error number: 0x80244019 in Windows Update

Google-search the error code. You will find TONS of solutions to try. You will also need the exact error(s) to help with your other problem.

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I've been dealing with what I think is an infection, and working with a moderator on this forum to get rid of it. One of the issues I'm having is Windows Defender would not turn on. He showed me how to get the registry key fixed, and I can now open Defender, but it won't update. Anytime I try, I get error code 0x80096001.
Also I'm having issues with Windows Update. I tried to install 2007 Microsoft Office SP3, MS Office Compatibility SP3, and KB2393802, and I get the error message each time and the install fails. I've tried it numerous times with the same results. I tried MicrosoftFixIt, and it showed two issues with Windows Update that it repaired, but I still can't download those updates. Also I've googled the error code, which is where I found the MSFixIt.
Thanks for any help!

A:Error code 0x80096001 when using Windows Update or Defender

You currently have an open malware topic at http://www.bleepingcomputer.com/forums/topic431990.html/page__p__2506051#entry2506051 .Now that you have posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.I... Read more

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After restarting my computer, Windows action center has announced that my spyware protection and virus protection were disabled. Windows defender no longer appeared in Control panel.
MsMpEng.exe process is running via task manager and Windows defender services are still working as I see in services.msc. But the services are grayed out that means the services cannot be edited.
I do not have any other malware or anti virus installed in my PC before the error occured.
I've tried malwarebyte anti-malware, tdsskiller, adwcleaner, hitman and also malwarebytes anti-rootkit. Tdsskiller and hitman found nothing. adwcleaner and malwarebyte found threats, after removing those and reboot windows defender still couldn't start.
I have tried malwarebyte anti-rookit also, a first scan found nothing, then I reboot and scan it second time but still found nothing.
I hope to get instructions. Thank you.

A:Windows Defender cannot open. Error code: 0x80073b01

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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hi i used a tool to remove Norton - have tried everything

cant start Defender and cant install MSE

looking for a specific fix to my issue

lap top is Sony VAIO E series

A:cant start defender cant install MSE error code:0x8004FF91


Let me see if I understand the issues...

You removed what, Norton AV?

As a result, now, Windows Defender does not start?

After removing Norton AV, you also are not able to install MSE?

One at a time..on Windows Defender:

1. Have you run services.msc, opened Services Manager, and see if the Windows Defenderservice is started and set to Automatic?

2. Did you check the Windows Management Instrumentation (WMI) repository?
It allows management information to be shared between management applications.

Restarting the WMI repository may help:

Open a Command Prompt (Start > All Programs >Accessories > Command Prompt), right-click, and select: Run as Administrator

Copy/paste the following (with the mouse) at the prompt, and press Enter:

winmgmt /verifyrepository

If you get a message “WMI repository is not consistent”, enter the following command at the prompt:

winmgmt /salvagerepository

This action performs a consistency check on the WMI repository.

Restart the computer and try enabling Windows Defender.

If you get the following message:

winmgmt /salvagerepository failed

Ignore the message, and once again run the following at the command prompt:

winmgmt /salvagerepository

Try Windows Defender again.

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i noticed from last few days i m not able to update my win defender on my win 8.1
some kind of error message shows
error code 0x80004004
tried running sfc scan it find files that cant be fixed by it

A:Windows Defender update error code 0x80004004

anyone can help....

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I'm running Windows 7, and I get Error code 0x80070422 when I try to enable Windows Defender.
Possibly related: I also can't enable Windows Firewall (I select "use recommended settings," and nothing happens), and when I run the firewall fix it diagnostic from http://support.microsoft.com/mats/windows_firewall_diagnostic/, I get "we're worry, but the program encountered an error trying to contact the server. Please try again later. [Code 80092009]"
Any help would be greatly appreciated. Thanks!

A:Can't start Windows Defender: Error code 0x80070422

Hi wmm,
Can you give a little input as to when this started happening?  Infections can make this happen as well.
1. Click on start, type Services.msc and click enter
2. Click Windows Defender Service
3. Right Click and Go to Properties
4. Start the service and also make it Automatic.
Additionally, you might want to download Malwarebytes Anti-Malware and do check for malware just in case.
Hope it helps

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Hi I wonder if anyone can help i cant get updates from microsoft.Have posted the 3 files below. Thanks for any help.Malwarebytes' Anti-Malware 1.46www.malwarebytes.orgDatabase version: 4551Windows 6.0.6002 Service Pack 2Internet Explorer 8.0.6001.1894305/09/2010 22:12:43mbam-log-2010-09-05 (22-12-43).txtScan type: Full scan (C:\|D:\|)Objects scanned: 324218Time elapsed: 1 hour(s), 32 minute(s), 21 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:(No malicious items detected)Logfile of random's system information tool 1.08 (written by random/random)Run by fallows at 2010-09-05 23:43:29Microsoft? Windows Vista? Home Basic Service Pack 2System drive C: has 57 GB (50%) free of 114 GBTotal RAM: 3037 MB (65% free)Logfile of Trend Micro HijackThis v2.0.4Scan saved at 23:43:48, on 05/09/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18943)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows�... Read more

A:Defender - Error found: Code 0x80072efe also windows update

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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so tell me solution for thi sproblem

A:windows defender not starting ans showing error code:0x80070424

From you log.

WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist

This is strange.

The service key does not exist

The key that does not exist should of been install when Windows 7 Ultimate was installed.

How long has Ultimate been installed and where did you get Ultimate from?

Have you activated Windows 7 Ultimate on this computer?

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i have Vista Basic edition
a few weeks ago i opened an email on my laptop that i shouldnt have

i've got a virus or something now that redirects all my google and yahoo searches, it wont let windows defender update, and for a while had my computer completely at its knees by crippling my browser completely, and not allowing the vista systems disk to crash my computer and just start off a'new.

THAT has been resolved, but there are still some problems that are seeping through more and more

i have the free version of avast! i've run hijackthis and advanced systemcare

i've got my browsers up and working again, i havent tried to wipe the computer clean yet cause i really dont want to lose everything i have.

currently, as i've stated search engines redirect all my searches to bullbleep ads and other sites trying to get me to download crap
and windows defender cannot update

it says that it cant check for updates and says error code: code 0x80244019

when i run systemcare and it hits security analyzer it says that there is a problem and gives me "suggestions" but seeing as im not a computer expert i dont know what to do with it

please help i really would like to have my computer running like its healthy self self again
thank you in advance for any help i receive
and if there is anything i wasnt very clear on please let me know, im really bad at explaining things and will try again

A:windows defender error code 0x90244019 [computer infected with virus or malware]

Welcome to BCTHAT has been resolved, but there are still some problems that are seeping through more and moreYou are still infectedThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When ... Read more

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Windows Defender in Windows 7 OS
Error Code 0x800704ec
Won't allow me to open it due to a group policy is apply by the administrator which I check don't exist
I try every kind of Antivirus programs and spyware, malware security removal program and I also try to fix the group policy which it don't exist.
I'm RogerRogerC

A:Windows 7 Defender won't open because a group policy issue and error code is 0x800704ec

Please try the suggestions from the link below to check whether Windows Defender can be started.
Error message trying to start Windows

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I can't get Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update to install. When I download it, it stops and says "Some updates were not installed." Then is gives error code 643. Window's "help" tells me to "go online" to search for a solution. I did a google search and haven't found anything that's fixed it. any thoughts?


A:Window's Update Error Code 643

Try the fix in the KB link below, it does not mention any specific update but it may do the trick. Use the entry relating to update not being installed.http://support.microsoft.com/kb/902992/en-usHope this helps !

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HP/COMPAQ Presario, Windows XP Operating System, When I start up and try to connect to my ISP I get an error code 619 (Port not open).

I can try again and again and even shut down and re-start but I get this message 5 to 8 times before I can connect. it's getting frustrating. Any comments or suggestions?. Happy New Year every one

A:Window Start Up Code 619 Modem Error

I moved this to the Networking forum for better assistance.

Are you sure the error message was no. 619 and not 618? 619 should be "The port is disconnected" whereas 618 should read as you quoted.

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Window update

Im getting Error (windows could not search for new updates) Error(s) found: code 80070424 windows update encountered an unknown error.

Please help me how to fix this problem!?



A:Window update Error Code 80070424

Try the following instructions:
1. Click Start. Choose Run.
2. In the Run box, type: regsvr32.exe wuaueng.dll
3. Click OK.

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 What does the error code 0x80040154 imply when trying to access and email account in Widows 10 mail in order to change some settings ?

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Howdy SevenForums Folk,

I'm encountering some update issues as well as receiving a message that my Windows install is not valid. Looking at my update history, it appears as though updates have been failing since September 9th. I'm hoping the MGADiag report below will provide some useful info for the guru's on this forum. (I've often browsed here for solutions but this is my first time posting)

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HW47G-FWP3J-3749D
Windows Product Key Hash: IHfpI5JmSsQfYy9R8tWRX0LYB78=
Windows Product ID: 00371-OEM-9045271-69340
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {05481080-8DC1-409B-88B7-D6006C4C4AD0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = ... Read more

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my computer is window7 ultimate 32 bit. Recently, I just got error code of firewall. I could not change firewall at all. the code error is like this.

error code 0x80070424 when I try to change it in Window Normal Start.
error code 0x6D9 when I try to change it in Safe Mode.

here are the pictures.

A:window 7 firewall error code 0x80070424

The error from the MMC means that there's no RPC endpoint available for it to talk to, and the error from the security center is "ERROR_SERVICE_DOES_NOT_EXIST". So, do you know when this first started happening? Is anything else happening on the system or in the event logs that might indicate a larger problem?

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I am getting this problem whenever i wanted to update. How to solve it? I am on Window 7.


A:help on window updates error code 8020002b

Wrong forums...you want our Seven Forums: Windows 7 Help Forums or here: Windows - Microsoft Community
BTW Microsoft offer free support for all update problems.

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Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DA29CAF9-3191-4F2F-BA15-F39FB52E4A01}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3... Read more

A:window 7 getting error code qxc0xc004e003 on actavation

Hi JHM6246,

Where did you get this product key from? I'm guessing you found it on the internet? It's an OEM SLP key and is completely worthless as it won't activate unless Windows came preinstalled on that computer - and I know Windows 7 definitely didn't come preinstalled on your computer. I suggest you purchase a genuine license and use that


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My Win 8 x64 desktop suddenly stopped recognizing USB storage devices (Thumb Drives & 2 External HDD). When working through Device manager, all show yellow exclamation marks and working through properties, all say "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)". The driver in question is USBSTOR.exe. I think this is a generic windows Driver, so Win 8 is likely broken in this regard. I've rebooted many times, removed the devices using the control panel and swapped USB ports with no fix. The driver rollback option is not available & Control Panel says the driver is up to date. Not sure where to turn. Would like to avoid Reset and Refresh due to the time demands of setting up programs again. May try System Restore if no direct fix works. Thanks MBO - ASRock Z77 Extreme 4

A:Code 38 Error. Window Driver UDBSTOR.sys

Sorry that I had a typo in the title. The driver is


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I have a problem with Windows Update. It continues to fail with error code 800736B3. I have tried the update troubleshooter for Windows, I have ran scannow, I also have installed the update readiness tool and hotfix.
Still the updates fail.
I would greatly appreciate any help with this.

A:Window Update failing error code 800736B3

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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