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T480 Trackpoint not working

Q: T480 Trackpoint not working

HelloAs many others have described in other posts, my trackpoint is not working.It sometimes works when I go into advanced boot options, and when I do a hard restart (unplug batteries, or reset bios to OS optimized defaults) it sometimes starts working again for a small period of time. Then it can stop working, either after a hibernation, but also just in the middle of using the computer. (I was watching netflix I think when that happened)What is the best cause of action?Everybody seems to agree, that it is a BIOS issue, as the problem often persists to other OS's.I would rather not open my computer, however I can and have done that in the past with other thinkpads.If I send it in to lenovo, what will they do to fix it there? And can I just do that from home, with a set of small screwdrivers?

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RELEVANCY SCORE 200
Preferred Solution: T480 Trackpoint not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 83.6

HelloI am having the same problem as many others. My trackpoint and the three keys (right left and middle click) have been disabled. The bios says they are enabled and they have worked before. When I go to settings the option to enable it is greyed out which leads me to think it is a problem registiring the keys. I have tried many shutdowns and reboots but none have worked. What should I do?Some people say that a keyboard replacement is best. Would it work for me?Should I send it to Lenovo for repair?

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RELEVANCY SCORE 81.2

Hello, anyone solved this problem or advice please ? The Touchpad and Trackpoint stop working when an external mouse is connected.  Tried several different USB / Bluetooth mice.Also tried in a different T480 Laptop, same issue follows. The option "Leave touchpad on when a mouse is connected" is ticked on in the Touchpad settings. Thanks.

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RELEVANCY SCORE 81.2

Have only had my T480 for a few days and Constantly plagued by an issue with the trackpoint and it's buttons. After a random period ranging from 1 minute to 10 minutes, the trackpoint stops working entirely; the touchpad becomes extremely laggy. After about 30 seconds the touchpad is working correctly however the trackpoint and its buttons stop working all together. The only way I have found to solve it, is rebooting the system, however it happens after every reboot. On occasion the trackpoint will work after this, but for only a second before failing to work again. This appears to be random, maybe after 15 minutes of it failing, after forgetting it's broken and trying to use it. This is after updating the Touchpad and pointer drivers, ensuring im on the latest BIOS.However this exact same issue occurs on a Linux partition, which leads me to believe it's a hardware fault.Has anyone experienced this before?

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RELEVANCY SCORE 68

I've been having fun with the new T480, except for a problem with the trackpoint. I don't use the trackpoint for much, but I do use its buttons at the top of the touchpad. I noticed that the buttons were not working, which led me to try and see if the red stick was working. When the buttons stop, the red stick stops too. The trackpoint will just stop working, and I can't see any pattern to what causes it to quit.  I was worried that it was a hardware problem, and it might be, but if I go to the settings and disable, then re-enable the trackpoint, it usually starts working immediately. The computer is only two weeks old, and is under warranty, but being without it while I send it in for service is far more expensive to me than buying new parts and installing them myself. But is there a good strategy for exhausting software problems first? The Lenovo vantage update system seems to think everything is up to date. While I've been composing this post, it has started and stopped working twice.

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RELEVANCY SCORE 68

Hi,Yesterday arrived my new T480. After a complete system upgrade I tried to enable the trackpoint without success. Even before upgrade it was not working.In the bios it's enabled. In the advanced mouse properties the option is greyed out.This is what i tried following similar threads on the forum:Reinstalled windows 10 home.Enabling and disabling from bios with many restarts.Reinstalling drivers, from microsoft and from lenovo. I have Synaptics driver version 19.3.4.201. Trackpad is working fine. Trackpoint and buttons not. Any help would be appriciated. Thanks.

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RELEVANCY SCORE 67.2

I purchased a refurbished T480. Right out of the box, the trackpoint didn't work. I updated everything, looked through all the settings, and the switch you can click to enable the trackpoint is greyed out. Here it is:I looked through the forums, and most everyone said their trackpad wasn't working either. My trackpad works, but the trackpoint pointer and the buttons above the trackpad don't work. I checked the BIOS and it says trackpoint is enabled. I tried manually installing drivers for the device, as well as uninstalling and reinstalling drivers for the device. Nothing has worked. Help!

A:T480 Trackpoint only permanently disabled

Do you have Vantage installed?  Can you toggle the TrackPoint enable there?
 
Z.

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RELEVANCY SCORE 67.2

So ive had my t480 for 2 months now. About 1 month ago the trackpad and trackpoint started observing unusual behavior. When i boot the machine up, the trackpoint doesnt work, but the trackpad works except its very laggy. Eventualy when i start using the machine, the trackpad starts to work regularly. Ive checked the bios settings, xorg config files (i use unix based operating systems usually) and ive tried using windows. None of these worked. So it seems like a hardware issue. What do i do?

A:T480 intermitant trackpoint and trackpad.

Hello and welcome,
 
This is totally out of left field... but I've seen similar behavior when testing live Ubuntu on an X280.
 
It's fixed (perhaps w/out advanced touchpad features) by adding "psmouse.proto=bare"  (w/out the quotes) to the kernel line in the grub boot stanza.
 
Can't explain why it would suddenly change on your machine, so as I said... out of left field...
 
Z.

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RELEVANCY SCORE 66.4

Just got my T480 and I love everything about it except for the touchpad and trackpoint are awful and lacking options. If one of my fingers is touching the trackpoint, sometimes when I double click using the left side touchpad button, unless i do it super slowly, it wont register.If one of my fingers is touching the trackpoint, probably half of the time when I single click with the bottom left 'button' it will register as a double click. Sometimes a single click will register as a triple click; sometimes a double click will register as a triple click.If one of my fingers is touching the trackpoint, for the 'buttons' under the touchpad, there is a long delay before the action registers on the screen. A lot of the time it wont register at all.Sometimes when I push in the touchpad on the bottom (*not* the bottom right) it will still register as a right click. Sometimes pushing in on the left side will register as a right button press. This gets even more screwed up if im touching the trackpoint.I use firefox gestures and to activate you use the right mouse button. If one of my fingers is touching the trackpoint, when I  use the bottom right button to do this, it will often act as if Ive done a right click when i let go of the button.If im moving the trackpoint and press the left side of the touchpad to select multiple things, it wont work (it will very briefly open the selection rectangle and close it). I have to first click down the left side of the touchpad, with abso... Read more

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RELEVANCY SCORE 66.4

I was wondering if there was any way to fix this other than requesting warranty support: 

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RELEVANCY SCORE 65.2

When using the keyboard, it seems to disable the trackpont's left click button for a couple seconds.It doesn't disable the trackpad or the pointer part of the trackpoint, or even the right or middle click buttons. Only the left click. This is very annoying for playing any kind of games on the machine, and I can't find any setting or registry entry that seems to fix it. Does anyone have an idea of what can be done?

A:[T480/Win10] Keyboard input disables trackpoint button

This post has the same issue, but doesn't actually seem to know what solved it.

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RELEVANCY SCORE 51.2

Dear All,  My Thinkpad P52 are working fine. But after i'm updated the TrackPoint Firmware Update Utility version 07 Nov 2018 from lenovo office site, my  Touchpad and Trackpoint stoped working.  I'm retry install but same error  After restart Windows, i seen this error "PS/2 Mouse Not Detected"  I looking on this forum, and seen many people was installed this firmware got same error ! X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint : forums.lenovo....  This issue solved when Lenovo release new version to fix this error on X1 Carbon, but on Lenovo Thinkpad P52 still have error and we waiting for solutions to fix this. My Thinkpad P52 : Win 10 x64 , I7, P3000, 32GB ,1TB PCIeBIOS Version:  N2CET35W (1.18)BIOS Date:       2018-12-14Machine Type Model: 20M9CT01WW This's my log of TrackPoint-Flash Utility v1.0.0.38 (on lenovo website show this v1.0.0.4) ****************************************TrackPoint-Flash Utility v1.0.0.382018-12-22 10:41:52[10:41:52.303] IAP_MODE: TVSU_FLASH_FW[10:41:52.303] Command Line: "C:\DRIVERS\WIN\Elantech_TrackPointFW\FWUpdate.exe"[10:41:53.898] default interface: PS2[10:41:53.898] OS: 64-bit[10:41:53.929] [WARNING]: 1.6151-1.6399(0.0248) :Write 0x00 => TimeOut[10:41:53.960] IsElanTP: 1[10:41:53.960] Load image file: C:\DRIVERS\WIN\Elantech_TrackPointFW\PSG8E8_RANKA_fv11... Read more

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RELEVANCY SCORE 50.8

z61t both the trackpoint and ultranav mouse pointer hung and stopped working.Both the Bios and the Thinkpad Config show status as Automatic for both Trackpoint and Touchpad, but when the Ultranav Wizard is started, an error message says "Trackpoint is disabled from Bios.  Please enable it from Bios or Thinkpad configuration utility".Have tried updating the driver (7/14/09) and resetting the Bios to defaults with no change.Battery failed yesterday, and the Bios flash does not allow updating without a charged battery. Could the problems be related somehow?External USB mouse does work.Where do I go from here?Thanks in advance for the help

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RELEVANCY SCORE 50.8

 The trackpoint is disabled (greyed out and not ticked) in the ultranav tab mouse properties. Touchpad is enabled, however also not working. The trackpoint and the three buttons never worked since I got this Laptop. Meanwhile, I tried the following: - Disable/Enable in BIOS- Update BIOS to latest version- Re-install Ultranav drivers (several times)- Update all WIN10(64Bit) updates- Update all Lenovo updates from Lenovo website.- Install  uptodate driver I can find on the Synaptics website. None of them worked, nothing changed.Please help!

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RELEVANCY SCORE 50.8

Hi  I just got my new T440 today. After the automatic installation of win 7 the trackpoint did not work. Then i looked in the  control panal -> mouse -> thinkPad and saw that both the trackpoint touchpad were enabled. In order to fix the problem I downloaded the latest ultranav driver -> uninstalled the old version -> rebooted -> installed the new version - > rebooted, but it still does not work. As far as I can see all the functionality (the different gesture commands) of the touchpad is working so I guess the ultranav driver is correctly installed.  Does any one have and idea what could be the problem? Thanks in advance!

A:Trackpoint not working on t440

Just updated the bios with no luck. I also checked that the trackpoint is enabled in the bios.

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RELEVANCY SCORE 50.8

I have a P72 Thinkpad. The TrackPoint input (pointer and buttons) stopped working recently. Touchpad does still work. When I check the TrackPoint settings in the Levovo Vantage app it shows that Trackpoint is turned off but the control is disabled and will not allow me to turn it on. 

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RELEVANCY SCORE 50.8

Just purchased a new to me W530 with Windows 10 Pro.  It was fine for 24 hours, then the Trackpoint failed.  Device manager said that there was an event and the device migrated.  It then reinstalled and downloaded drivers and it hasn't worked since.  BIOS says it's enabled, start menu under mouse, the box for enabled is not clicked, and it won't let me click it.  Yes, I'm the administrator.  Tried redownloading Synaptic drivers and restarting, no joy.  Under uninstall it shows two drivers:  a Lenovo driver and a Synaptics driver.  If I uninstall either one, I'm afraid I'll lose the ability to use my cursor.    All I can use right now is a plug in mouse because the touch pad isn't reliable now.  Suggestions?

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RELEVANCY SCORE 50

Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

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RELEVANCY SCORE 50

Hi everyone, I own a T450s, which runs Fedora 29. Everything worked well for a couple of years now, but last week, all of sudden, I couldn't use neither my Trackpad nor my Trackpoint or the click buttons any more, after closing and reopening the lid. I tried replacing the Trackpad which didn't work. Libinput and lshw both don't list any of them. A live Ubuntu I booted wasn't able to use Trackpad or Trackpoint, too. Both are enabled in BIOS. Any ideas why they don't work? sudo lshw -shortH/W path Device Class Description
===========================================================
system 20BW000KCA (LENOVO_MT_20BW_BU_Think_FM_ThinkPad T450s)
/0 bus 20BW000KCA
/0/3 memory 32KiB L1 cache
/0/4 processor Intel(R) Core(TM) i5-5300U CPU @ 2.30GHz
/0/4/5 memory 32KiB L1 cache
/0/4/6 memory 256KiB L2 cache
/0/4/7 memory 3MiB L3 cache
/0/8 memory 4GiB System Memory
/0/8/0 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
/0/8/1 memory DIMM [empty]
/0/31 memory 128KiB BIOS
/0/100 bridge Broadwell-U Host Bridge -OPI
/0/100/2 ... Read more

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RELEVANCY SCORE 50

I recently bought a used ThinkPad T530i and the Trackpoint and Trackpad do not respond. They are enable in the BIOS. What could be wrong?

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RELEVANCY SCORE 50

All has worked flawlessly for years. This morning the trackpoint quit working. It's greyed out in the mouse settings, but enabled in the BIOS. The trackpad works fine. The buttons under the spacebar do not work. I've rebooted. I've updated drivers. I've uninstalled and reinstalled drivers. I've updated the BIOS. Nothing has helped. Any further suggestions? I'm incredibly frustrated. The reason I stick with Thinkpads is for the trackpoint so if that's not working I may as well throw this out and get a chromebook.  

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RELEVANCY SCORE 50

I got my X1 Extreme sealed from my local distributors and I started it, applied all Windows updates and installed everything in Lenovo System UpdateBut the TrackPoint and its left/right mouse buttons don't work at all. I also don't have any options for customizing trackpoint or trackpad beyond windows' basic onesI noticed there are two versions of Symantec UltraNav - one for Windows 10 1803 and one for older versions.I installed the older version, and now I have the trackpoint/trackpad options, but trackpoint is grayed out, while trackpad can be edited. Reinstalling the 1803 (latest Win) drivers again causes the options for trackpoint/pad to disappearI checked bios and tried disabling and enabling all 4 combinations of trackpoint/trackpad, but it did not help.Any ideas what that might be? Since latest Synaptec UltraNav drivers don't display additional options in Mouse Options, I guess it's because they don't install properly (trying to manually click the two apps in C:\Drivers\UltraNav\XXX gives me an error -"Either you need a new certificate installed for this app package, or you need a new app package with trusted certificates."and it fails to install - though the official installer says it installed correctly).So it points to the latest X1 Extreme Symantec drivers being faulty

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RELEVANCY SCORE 50

So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

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RELEVANCY SCORE 50

This issue has been afecting me for some time, but as the warranty is coming closer to expire I decided to look into it. Since I upgraded to Windows 10 (at least that I noticed) my TrackPoint has stopped working. I checked the Lenovo assistant and all drivers are updated. Googled some solutions (like checking the setup screeen) and nothing was effective. The Mouse Control Panel shows the TrackPoint options greyed: http://i.imgur.com/yudv9WE.jpg  Before I go through the annoyance of calling the Lenovo/IBM support, is there any known solution for this? Thanks.

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RELEVANCY SCORE 50

My trackpoint and mouse buttons above the touchpad stopped working. I've been trying to update drivers etc.. Anyone know what the problem might be? Thanks

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RELEVANCY SCORE 50

Hello,My touchpad and TrackPoint stoped working after installing the 8/30/18 Synaptics driver from the t480 driver downloads.Before that, i had installed build 18204 from the Windows Insiders skip ahead and noticed that the TrackPoint did not work, but the touchpad did, so i decided to go install the newest drivers. Low and behold now both devices do not work. I took the issue to a large Tech Support discord found here: https://discord.gg/B8P97FhThe person helping me could not find a solution and pointed me to the Microsoft Community discord serverThe Microsoft Community server did do or say anything about my issue so i moved onto https://support.microsoft.com/After starting a thread on there I got help from someone, but all of the solutions given to me did not work, my ms answers thread is here: httpsbit.ly2LNnTf7 At this point, after installing or reseting windows at least 5 times, this is no longer a Microsoft problem, so i decided to come here.Everything after this point is happening on a stable public release of windows like version 1703 or 1803, not an Insider buildNote that the Touchpad has not worked on public version 1803 & 1703, and does not work on Insider builds 17723, 17713, & 18204 so far. Even with the propper drivers installed, any and all touchpad input is not registeredWindow as seen here, but even though it says the touchpad is on the touchpad does not workAfter seeing that Settings is lying to me, I decide to check device manage... Read more

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RELEVANCY SCORE 50

The trackpoint on my Yoga 12 frequently stops working. Trackpad and buttons continue to function. I am running the latest drivers.  I just received my machine back from the depot and they just reinstalled Windows 10 and the problem is still occuring.  Whenever it stops I can reinstall the synaptics trackpoint driver and it comes back to life.  Sometimes it is only for a minute other times much longer.  Any ideas?  Thanks in advance.

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RELEVANCY SCORE 50

Good Day!I'm from the Philippines and I bought a refurbished thinkpad p50 from the US at 2016 and I extended its NBD warranty until June 1, 2018. The touchpad and trackpad suddenly stopped working a few weeks ago and it seems that the bios can't recognize them. The wifi reception seems to have also weaken, requiring me to be closer to the wifi source than before. I also tried reinstalling the drivers but it can't still identify the two pointing device. I'm actually planning to ship it to the US this week before my NBD warranty expires, but I don't know anyone from the US right now to avail the NBD service. May I know which address must I send it to, and the proper procedures to avail the repairs?I already spent $170 for the warranty extension last year, and I'll be spending another $100 for the DHL shipping to the US. May I also know if Lenovo will answer the shipping back to my country, since if not, I'll be spending another $100 for it to be shipped back to the Philippines?I also tried calling the service center from the US but I kept on having long calls with no response. Thanks!

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RELEVANCY SCORE 50

Hi all Can anyone help me diagnose a problem I'm having with a friends T410. The trackpoint and touchpad buttons have stopped working (both left and right click). I am forced to use the laptop with an external mouse. The trackpad and touchpoint themselves both work just can't click anything, I have tried uninstalling drivers and re-installing but that hasn't helped, have also run Hirens boot cd - Mini XP mode and the buttons don't work there either. Sounds like a hardware issue to me but would like a second opinion before I start pulling it apart! Many thanks Chris

A:Touchpad and Trackpoint buttons not working

Hi whitehouse87,
  Welcome to Lenovo Community! And happy to have you again.
 
As I understand that you are facing issue with Touchpad & Trackpoint buttons are not working in T410.
You have tried almost everything & I don't think so its related to software or drivers. You can check without drivers once whether clicks are working or not. Else its a hardware issue for sure
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 50

I have a Yoga 370 with Windows 10 on it. The trackpad and trackpoint have ceased functioning. I have had this happen in the past and if I deleted the drivers and let them reinstall it resolves the issue.Not this time.I have also checked in UEFI and in Windows itself, the trackpad and trackpoint are enabled in both.i have tried to disable the trackpad and trackpoint and then re enable but no love.I have opened the bottom and reset the connectors, no love.The touch screen does still work but it is very annoying as the only mouse.I can put wireless mouse on it and it works but I should not have to do that.I have looked for replacment trackpad but have not been able to find anything.The fact that they both stopped working at the same time makes me think it is disabled but where?

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RELEVANCY SCORE 50

Hi,A month ago, I purchased a Thinkpad X390 Yoga running Windows 10 Education via my school's one to one program. About two weeks ago, my trackpad and trackpoint stopped working once I connected a bluetooth mouse to it, and was still disabled after I turned the mouse off. The problem disappeared either after I left the laptop alone for a while or after I restarted it. It has happened a few times ever since, including right now. At the time I am typing this post, the trackpoint and trackpad are both disabled, even after I restarted my laptop, and the only way I have been able to navigate around my laptop is via the touchscreen and my mouse. I went to Synaptics Trackpoint through settings, but for some reason, all of the settings were disabled. Is there a way I can resolve this problem? 

A:X390 Yoga Trackpoint not working

My trackpoint started working again after another restart, and now I can access Synaptics. However, I'm certain that it will happen again.

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RELEVANCY SCORE 50

The TrackPoint buttons on my A485 are behaving oddly. The Left button is acting as a simultaneous left+right click (clicking opens up context menu, but I'm still able to drag windows around, etc.). Right and Middle buttons are not functional at all. It seems to be a hardware issue as it persists across Windows 10 and Linux (I've tested in Arch and Ubuntu). Are there any solutions for this, or should I send it in for warranty?

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RELEVANCY SCORE 50

Hi,I'm having Thinkpad 13. I have configured touchpad off from BIOS setting i.e. only trackpoint should be working. During normal use everything is fine. However, when I shut down or restart the PC and tasks are still up and running PC asks if those tasks are to be completed or forced to shut down. In that screen trackpoint stops working and I do not have possibility to select the button to force applications to stop. How can I get trackpoint working also in that screen during restart?

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RELEVANCY SCORE 49.6

Suddenly my trackpoint and touchpad not working . I have update  newest synaptics driver but nothing happen . in BIOS setting i didn't see touchpad & trackpoint :/  , help me , pls  ??

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RELEVANCY SCORE 49.6

Hey folks, The middle button for trackpoint doesn't work. All drivers are up to date. Middle button is enabled for scrolling, not clicking. Middle button works when switched over for clicking. It just randomly stopped working last week, but it works when I switch it over to clicking in the settings tool. Any ideas? Thanks

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RELEVANCY SCORE 49.6

Hello, I'm new here and I was hoping that someone could help me with my laptop.I have a IBM Lenovo T410, that was working very well with Windows 7 Professional, including the Touchpad and Trackpoint. Meanwhile, the hard drive got broke down and I decided to replace him with a SSD and upgraded SO to Windows 10, and then the problems became with Touchpad and Trackpoint. I already installed all the drives that I have found on Internet and on Lenovo forums and support pages but none works. Every time that I go to Control Panel > Mouse I get an error that tells me that there is a problem with Synaptics device, telling me to uninstall and reboot. Meanwhile, I installed windows 8.1 Pro, guessing that it could have some incompatibility with Windows 10, but the problem remains the same. Can anyone help me with this? How can I solve the problem? Where can I find the right drivers for my device?Thank you very much!   

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RELEVANCY SCORE 49.6

Hey there! Just today, a rather big problem came up on my T430: The Synaptics Ultranav Driver seems to have stopped working.Keyboard is still working fine, and touchpad also works after uninstalling Synaptics Ultranav. Trackpoint never works and Touchpad stops working as soon as Windows (automatically) reinstalls Synaptics Ultranav. Both are enabled in BIOS. I've tried pretty much anything, from reinstlaling Synaptics drivers (multiple times) to updating BIOS. I'm at a loss here.I'm absolutely positive that this is a problem on Synaptics' side. This is what their controls panel looks like:As you see, touchpad and trackpoint are greyed out. Again, they're enabled in BIOS and I can rule out any hardware-side problem. Any kind of help would be highly appreciated.

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RELEVANCY SCORE 49.6

recieved my X1 back from warranty yesterday (11.06.2019) after having the motherboard replaced and bios updated (N23ET63W 1.38 ) and now the trackpoint (and mouse buttons below) and the keyboard backlight do not work. i have checked in preferences to enable the trackpoint and all the settings are greyed out. I have flashed over the new trackpoint drivers as stated in  another thread to no joy. would ideally like to not have to send the latop back to lenovo so was wondering if there were any software fixes or something simple i am missing.

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RELEVANCY SCORE 49.6

hey guysi have a t450s which is still under warranty anyway, running windows 7 64bit.every now and then when i resume the laptop from hibernation, and i unplug it from power either before resuming hibernation or when its still resuming from hibernation, the trackpoint and the buttons (left/right/middle) stop working either till i restart the computer or delete/reinstall it from device manager. it doesnt happen all the time, and its difficult to replicate it every single time, but like i mentioned it only happens when i resume the laptop and I unplug the power cable. when the power cable is plugged in all the time, i never seem to have this issue.all the drivers/bios are up to date. any suggestions? could it be a faulty something?

A:T450s Trackpoint stops working randomly

ok bit of investigating. the problem seems to follow the "hard drive".if i put the HDD into another exact t450s the issue can be replicated on that laptop...so it seems to be a software issue.any ideas?at the moment i've changed the antivirus software.and ive also previously uninstalled/reinstall the synaptics software/driver

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RELEVANCY SCORE 49.6

Hi All! I have a problem that's driving me crazy - hope someone here can help me solve it. I have a W541 with Windows 10 installed and all updates, including latest feature pack. My TrackPoint has been behaving very strangely. The below details have proved consistent over 3 OS fresh installations:- After installation and before any reboots, TrackPoint takes some time to start working (10 - 15 mins), but eventually it works perfectly. Pointer, mouse buttons, middle button, everything works. Mouse control panel shows the TrackPoint checkbox enabled and checked.- After first reboot, it stops working. Mouse control panel shows the TrackPoint checkbox disabled and unchecked. BIOS configuration shows the TrackPoint should be enabled. No changes after installation of the latest drivers downloaded from the Lenovo support portal.- In Device Manager, under "Mice and other pointing devices", there is a "Synaptics Pointing Device". When I uninstall the driver for this device, the TrackPoint works, but without the middle button functionality, and no configuration in Control Panel. I am assuming this is Windows trying to interface with the hardware directly via generic drivers. Eventually, the drivers automatically re-install and TrackPoint functionality is lost again.- The strangest detail of all: while TrackPoint is not working in normal Windows 10 operation, it works if I lock the screen!! Once I login though, it stops working again.- The above 2 points are confirmation i... Read more

A:W541 TrackPoint Working on Locked Screen Only!!

Secondary detail which may or may not be relevant - Fingerprint reader didn't work at any time. Drivers are installed, but Windows Hello has always shown fingerprint setup to be disabled.

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RELEVANCY SCORE 49.6

Good Morning. I have an issue with a T570 laptop's trackpoint BUTTONS. Machine is running Windows 7 Pro. When the "generic" Microsoft Compatible PS2 driver is installed, the Trackpoint and 3 Buttons work with no issues, however you lose all gestures on the touchpad. When any version of the Synaptics driver I can get my hands on is installed, the Trackpoint continues to work, however the 3 buttons die. The trackpoint check box in the UltraNav settings tab is checked. If I uncheck, the trackpoint stops working (as would be expected). Checking it again allows the Trackpoint to work but the buttons remain dead. Without being too long winded I do want to throw out there that this laptop is in an Enterprise environement and was imaged using a build from T560.If the Windows 7 OS that came from the factory is left on the machine, the Trackpoint buttons function with no issue.Note that the driver versions of both the MS Compatible PS2 driver and the Synaptics driver between the Factory image and the Enterprise image are the same. I'm sure the solution is buried in the registry somewhere, just not sure what to change or delete entirely to get the buttons reenabled. Any assistance is greatly appreciated. Thank you!

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RELEVANCY SCORE 49.6

I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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RELEVANCY SCORE 49.6

Both my mousepad and trackpoint have suddently stopped working. Keyboard works fine though. I have tried booting from a Debian live CD and the problem persists. I have checked that they are both enabled in BIOS. I have checked the keyboard connection and mousepad connection and both seem fine. I am not sure what the problem could be since if it was a hardware problem then surely the keyboard would also be having problems given that they share the same connection? Any ideas? I have been having problems for some weeks now but the mouse would usually start working again after reinstalling psmouse with modprobe, but that won't work anymore.

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RELEVANCY SCORE 49.6

Hi All, Anyone know if there is a fuse that protects both the trackpoint and the trackpad on the T440 ?.  Bought second hand  and neither trackpoint or pad work.  Trackpad shows little wear so I suspect this has been a long term issue.  Booting into Linux there is nothing showing up in the mouse/touchpad settings except when I connect an external mouse, so neither device is being seen which makes me think it might be a fuse ?.  Both are enabled in BIOS and have tried disabling each separately. Also tried a diffferent keyboard, and also disconnected both the touchpad and trackpoint separately.  No life from either. Any thoughts would be much appreciated.

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RELEVANCY SCORE 49.6

The TrackPoint on my X1 Carbon stopped working this morning for no explicable reason. I made sure it's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. Why would this happen all of a sudden? Any ideas on how to fix it? Thanks.

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