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Technical Question

Q: Technical Question

Can I change my Toshiba Satellite L305D-S5914 built with a AMD Sempron™ 3600+ CPU to a AMD Athlon 64/X2 CPU. Toshiba Tech support tells me that the processor is soldered and built into the motherboard but it is not. Both processors are socket AM2

RELEVANCY SCORE 200
Preferred Solution: Technical Question

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Technical Question

The only hardware upgrade that you can usually make to a laptop is to add more RAM - if it supports adding more.

From what I've read so far, that model laptop comes with the AMD Sempron 3600+ 2.00 GHz processor and supports up to 4 GB of DDR2 PC2-6400(DDR2-800) RAM.

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RELEVANCY SCORE 51.6

I have XP installed on my PC and wanted to install it on my laptop. I called MS to activate it and was told that the license did not allow me install it on two machines.

I can't believe this. Any comments?
 

A:not a technical question

"license did not allow me install it on two machines"

I believe technically it's supposed to be that way with all there OS's according to the ELUA

more info...XP Activation

buck
 

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RELEVANCY SCORE 51.6

Right hopefully someone can assist here!

I used to find Windows Media Player had a useful automatic cleanup option when 5 or more mp3s were found in the library without an actual mp3 file to relate too....

I want to know why now when i have 7 or 10 tracks that have been removed by myself, when i go to play them (forgetting i removed them) do i no longer get the option pop up asking if i would like WMP to cleanup the library!?!?

I use Windows 7 btw
 

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RELEVANCY SCORE 50.8

I have a client who is receiving the BSOD when she is just surfing the internet. Here is the STOP code she is receiving:

0x00000050 (0xBFBFBFC3, 0x00000000, 0x8052DB78, 0xoooooo2)

Computer Specs:
XP sp3
2GB Ram

I have researched this as much as I can and have come to the conclusion that it is either the PSU or the Ram. I have just started learning how to research BSOD codes and would like a second opinion about this.

Thanks in advance.

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RELEVANCY SCORE 50.8

I have a client who needs BOTH some PHP and some SSI code in a webpage. The filetype needs to remain as SHTML. I tried making an SHTML page that included PHP, but what happens when I modify the .htaccess file is that one or the other gets done, but not both.

For example, I used this in the .htaccess:

AddType application/x-httpd-php .php .shtml
AddType text/x-server-parsed-html .shtml
DirectoryIndex index.shtml index.php index.html

That does the PHP coding just fine in the shtml file, but not the
<!--#exec cgi="/cgi-bin/Tracking/ax.cgi" --> SSI code
line in the shtml page.

When I switch the first two lines, it does the SSI, but not the PHP.

How can I get it to do both the SSI *and* the PHP?

Thanks

...Vidya
www.webwisesage.com
 

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RELEVANCY SCORE 50.8

I bought a new Compaq Presario laptop, and the specs say it has 256mb of PC2100, (266MHZ) DDR-SDRAM, with a max capacity of 1G. So I went out and bought 1G (2-512mb modules, same specs). When I opened up the memory compartment and removed the memory the laptop came with, it was marked 256mb, DDR, 333 mhz, PC 2700.

My questions:

Are the two types of memory interchangeable?
Can using PC 2700 333 mhz harm the computer if it is meant to run PC2100, 266 mhz?
If I use the PC2100, 266mhz, will my computer run slower?
What should I do?

Thanks.

Mark
 

A:LAPTOP RAM - Technical QUestion

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RELEVANCY SCORE 50.8

I am using a program (which I didn't write) which creates a database driven website. It was working well, but suddenly, when I try to add new records, I get errors. I have the system on a WIN2000 server, and also mirrored on my WIN98 system at home.

On the WIN2000 server, I get this error message: "ERROR: Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done."

On the WIN98 system, I get this error: "Errors Occurred"

In both cases, the record does get added, but it cannot be edited - only deleted.

Since I couldn't reach the guy who wrote the program I was using, I did some research, and found this page over at Microsoft:

http://support.microsoft.com/support/kb/articles/q228/9/35.asp

It described this error exactly. It said I needed to upgrade my MDAC and JET versions to make these errors go away. I don't really know what MDAC and JET are, but I found them for download on Microsoft's site.

Using my WIN98 system as the guinea pig, I downloaded and installed MDAC 2.6 and JET 4.0 - the most recent versions of both. Needless to say, it didn't fix the problem.

The only thing that changed on my WIN98 system is that instead of getting the "Errors Occurred" message, I now get the much longer error message that my server returns.

I haven't tried upgrading the server because - well - I'm afraid to touch the server, especially when the fix didn't work on... Read more

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RELEVANCY SCORE 50.8

A while back, I asked a DSL provider about the distance betwween my house and the nearest DSL central office, which is about 6 miles away. Here's the partial response I got:

If the form says you qualify then you should be no more than 18,000 feet from the central office in your area. However, that is 18,000 feet in actual line length, not in walking or driving distance from the CO.Click to expand...

Question #1: How many miles is 18,000 feet? I'm sure it's less than 6 miles.
Question #2: Why are the DSL cables so short?

Today, I ordered it anyway from my phone company, and a technician is coming later this week to install it for me.

After it's all hooked up, if it doesn't connect, I'll have to cancel the whole shebang.

I really hope it works cuz I'm getting fed up with this dialup connection on these very crappy voice-grade phone lines.
 

A:A Couple of Technical DSL Question

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RELEVANCY SCORE 50.4

Greetings, helpful and wonderful people.

I currently have a 2x2gb setup in 2 of my 4 DIMM slots on my motherboard. The timing is 8-8-8-24. The speed is DDR3 @ 1600MHz, and it is a matched pair. They run at 1.65V,

I am looking to expand this memory, but the pair I have picked out to add to the second bank (the remaining two DIMM slots) has differences in the size, voltage and timing. I have tried my best to research this problem before creating a thread but haven't found an answer detailed enough to explain why this would or would not work. Anyways, here are the details on the second pair.

2x4gb, same brand (Crucial). Timing 10-10-10-28. Speed DDR3 @ 1600MHz, matched pair. Running at 1.5V.

The three differences are the size (4gb vs 2gb per module), the timing (CAS latency 10 vs CAS latency 8), and the voltage (1.5V vs 1.65V).

The motherboard can handle all the specs of the possible new pair. Crucial's website confirms compatibility by suggesting this pair with its scan utility.

HOWEVER, my question is: What will happen in my BIOS configuration when I put this new pair in the second bank?
1. What will Dual-Channel, what will not, and why?
2. Will I have to manually reduce the latency of the second pair, or will I have to manually increase the latency of the first pair, in order to make them match? Will this result in a major speed decrease?
3. Will the difference in voltage be modified automatically? To which? (1.65v or 1.5v?)
4. Is it actually worth it to kee... Read more

A:Rather Technical Memory Matching Question

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RELEVANCY SCORE 50.4

When a song is played in iTunes where does it load to?

Obviously the song is on the hard-rive but does it constantly read it off the hard-rive? Or does it throw it into the page file or ram?
 

A:Solved: iTunes Technical Question...

Players usually buffer at least part of what they are playing in RAM to insure a constant data stream and smooth playback. Some of that could end up as paged if the OS needed the RAM for something else, but probably not very often, if at all.

Why?
 

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RELEVANCY SCORE 50.4

On discord, its not uncommon for me to come across "Cursed MP4 Files" with strange properties.

I'm incredibly interested how the creators of these files were able to get their results and mostly I want to make my own "cursed files". Some of the properties I've seen are video lengths upwards of 13,000 hours long, yet still being 1 MB. I've also seen videos that have negative video lengths and videos that display the video length as 0, yet still plays a video.

How were some of these made? I can file share the specific MP4 files in question
 

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RELEVANCY SCORE 50.4

When I go to my BIOS, I see two hard drives: P0 and P2.
Let's call them as Disk1 and Disk2.

Regularly, I am booting from Disk2.
(By the way, one of the disks is dedicated to operating systems, and the other is dedicated to libraries. I don't know which one is which, since they are identical drives, but as I said regularly I am booting from Disk2).

When I have a boot problem such as "Insert correct media device", I am putting the system repair disc, and (after booting the system repair disc from cd/dvd drive) it gives me the error that "this repair disc is not compatible with your version".
But, when I change the first drive from Disk2 to Disk1 in BIOS, it doesn't give that error and shows me the system repair options.

What does this mean?
Why it is happening like that?
Does it mean that if I remove Disk1 physically or disable it, I can never use any system repair disc?
How can I solve this problem?
What are my options if a system repair disc gives me the "not compatible" error?

A:Technical Boot Question (2 Disks)

It sounds like your boot files are on disk 1, P0, and your OS is on disk 2, P2. You need to have a look in disk management to see whats what. If that is true, you won't be able to boot up to your OS if you remove disk 1.

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RELEVANCY SCORE 50.4

Hello you smart computer techies!!! I need a little assistance. I hate Norton as it was hogging up my PC. So I uinstalled it (via the norton uninstall) and went out and bought PC-cillin 2005. I installed it and everything was going fine until I attempted to connect to the internet (via IE). No internet. No email connection either (makes sense since IE and OE 6 are connected to each other. Aren't they?) Anywhoo, I uninstalled PC-cillin pdq, and viola Internet working just fine.

Called PC-cillin cust. spt. a very nice Hindu lady finally helped me disable the 'Personal Firewall' component of the new software after we reinstalled it. She assesed the problem is with my Internet provider. I was asked to call them and ask three specific questions 1. what port number am i using, 2. do they have a firewall up?, 3. any specific password or setting?

Internet provider was very perturbed at first with my three little questions insisting that the problem is with PC-cillin software not with them (the service provider). they answered my questions though, --, no, no.

I just sent an email to cust spt @ PC-cillin with the same info presented here.

but since you guys are almost always quicker, and there is no need to decipher the accent, I thought I'd try TechSupportGuy too.

I have a limited knowledge of computers, even less it seems when it comes to software conflicts. But my guess's at the problem is this, : 1. norton is not TOTALLY off my pc, or 2. I'm runni... Read more

A:Very technical question may be difficult to answer

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RELEVANCY SCORE 49.6

Hi there,

I have a question about the "amvo virus" and Combofix...

My goal is to REMOVE this virus and then PREVENT my PC from being infected another time by the same virus...Does ComboFix just remove "amvo" or fixes the problem, protecting my PC "forever" against this virusc ???

If it doesn't, can anyone tell me a good practice for preventing this infection in future? (possibly, something more sophisticated than just disabling the execution of the autorun.ini in every external drive...)

Thanks a lot guys...

A:Technical Question about ComboFix and the AMVO malware

amvo.exe) is a backdoor Trojan that is installed with other malicious files. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge. Read Danger: Remote Access Trojans.If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?Although the infection has been identified and may be removed, your PC has likely been compromised and there is no w... Read more

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RELEVANCY SCORE 49.6

Question

I just wanted to know if anyone knows a website, or book that I could learn all of the "Computer Lingo" like what is FSB, or a multiplier of 13 = clockspeed. I know somewhat about computers, but in depth I really don't know anything. I love to come to this forum for advice, but I hate not knowing anything at all. I'd rather read up on this stuff instead of constantly asking for help this is to help me so I won't be completley lost; Trying to overclock my computer, or making my computer run very smoothly. Please help.

~Jon
 

A:Question: Resource for technical terminology explanations

Computer Stuff @ Howstuffworks

Have a nice time reading.
 

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RELEVANCY SCORE 49.6

Got any suggestions on what could be wrong with my memory card when it won't read the data when it's plugged in?
It says "No Data"
The card is official. I've tried other slots. Other mem cards work, tried turning it off and on, etc. We have a hunch that the problem could be that the contacts on the memory card have been misalligned, however there is no damage we can see without taking it apart.
Is it possible to take it apart or are there rivets or anything in the back end of the memory card that would hold it together?
Any help would be much appreciated. Thanks.
 

A:Question regarding PS2 Memory Card technical difficulties

Try it and see, get a screwdriver, and see if you can pry the case open. I have no idea if it will work, but if it doesn't work, then you've got nothing to lose by trying to get it open.
 

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RELEVANCY SCORE 49.2

Hello,

Yesterday morning I restarted my Dell Inspiron 6400 to finish installing an update to my virus protection software (McAfee Plus), and as the computer was shutting down my external HD became disconnected from the laptop. Since then, however, my computer has failed to start. It gets to the very first screen, with the manufacturer's logo and progress bar, then moves to an error page.

On that page, "Windows Boot Manager" informs me that failed to start. "A recent hardware or software change might be the cause." To fix the problem, they recommend I insert my Windows installation disc, follow the repair process, etc.

I do not have this DVD, as it never shipped with my laptop. They recommend, as an alternative, to contact my computer manufacturer. I've done so, and checked through Dell's support site. Their FAQs told me to contact their support department. However, my warranty has also ended. Simply to contact them to find out what my recourse is will cost $49. I'd prefer not to do that unless I know they'll send me some sort of repair DVD.

So, a few questions, more to your experiences than to the software itself:

1. Is it likely that Dell will provide a Windows Vista DVD to a computer past warranty? I doubt it sincerely, but perhaps there's a chance.

2.If that doesn't work, I presume I'll have to buy Vista. Being as I had Home Basic before, would I be able to purchase and use an upgrade disc, or would I have t... Read more

A:Not strictly a technical question: trouble starting Vista

They should provide one for a small fee.

You won't be able to upgrade a Dell version of Vista with a normal Vista upgrade. You would need to get a full version, or an upgrade that Dell has altered for their machines.
 

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RELEVANCY SCORE 49.2

I understand USB flash drives are composed of two components, the memory part that retains the data and the controller that regulates the writing and retrieval of the data. I alo understand there are different types of the controller components.

Also, I've learned that some machines will see just about any USB flash drive; but, I occasionally see some machines that will recognize one of my flash drives and not the other. I suspect this is because of the different controllers in each of the USB flash drives.

Here's the question: Is there a way to determine which USB flash drives contain which controller components?

The reason I'm asking is that I have two USB flash drives, a 16-Gig and a 32-Gig. The 16- is getting too small and I'm going to retire it in favor of a new 32- or 64-Gig and I don't want to end up with two that have the same controller component and then run into a machine that will see neither.
 

A:Technical question about USB flash drives' internal controllers

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RELEVANCY SCORE 49.2

Hypothetical situation:

The givens:
desktop computer
a power supply with intermittent voltage drops
voltage occasionally drops enough to cause a spontaneous reboot.
voltage is being monitored on the 12-volt leg
wall current integrity is good at all times
When a spontaneous reboot occurs, what voltage should one see this occur at?
 

A:Technical question about power supplies and spontaneous reboots

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RELEVANCY SCORE 48.8

Hi there, I have a T400 running Windows XP Professional that's in pristine condition, that I'd like to upgrade to Win 7 Prof + an SSD + 8GB of RAM.  It came with a Window's 7 upgrade DVD (and companion DVD) with instructions that note I will need to do a clean install since I have XP. I specifically had this system downgraded from Vista when it was shipped to me in 2010.  The Upgrade DVD says "Win Vista Bus to Win 7 Pro UPG Fulfill Lenovo" on it. I'm okay with the clean install since I'm running XP, but my question is: if I'm already going  to swap out the HDD to an SSD and I need to do a clean install anyway, can I just remove my old HDD, F1 boot from the disk and then install Windows 7 straight to my new SSD?  Or will the "Upgrade" version of Windows 7 look for something on the old HDD to give it permission to install? Thanks for any advice.  So essentially   

A:Lenovo T400 technical question - upgrading to Win 7 Prof + Samsung SSD and 8GB RAM

If the DVDs came from Lenovo, I am fairly sure it will work fine and use the Vista license in the BIOS

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RELEVANCY SCORE 44

I asked a question in another thread wanting to know if there were any good free alternatives to programs PCAnywhere or GoToMyPC. Boy did I ever get more than I expected in TeamViewer that EAFiedler suggested.

Now I have a technical question about how TeamViewer works. It connects to remote systems across the internet not by an IP number that I enter but rather by an arbitrary nine-digit number assigned to the system when the program is set up. It connects so quickly that I know it cannot be scanning every IP address on the 'net looking for a TeamViewer connection at every one of them. So, I have deduced that there must be a server out there somewhere that stores TeamViewer information.

Does anyone know enough about this to confirm this and/or explain it to me somewhat?

Next question: What about security? Are there any security issues I should be concerned about, other than the obvious, of course?
 

A:Technical question about TeamViewer remote access/remote office

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RELEVANCY SCORE 43.6

Hello,
 
So basically my girlfriend has Windows 7, I decided to upgrade her computer to the Windows 10 Technical Preview to fool around with it a bit more.
 
My question is, once its released on July 29th, will I be able to get the FREE copy I was originally supposed to get or am I stuck with the technical preview version?
 
How does Microsoft know I used to have Windows 7?
 
Also,
 
She has the Chinese version, so when I upgraded it converted everything to Chinese and I had to change all the settings to English. Will I be able to download a FRESH english ISO and upgrade to that for free?

A:Question Regarding Windows 7 upgrade to Windows 10 Technical Preview

Hi Simpuhl What a coincidence, someone just posted a picture on another forum that answers your question.So yes, you'll be able to either upgrade to the official release of Windows 10 on July 29th, or download an .iso to perform a clean installation and use your product key to activate it.

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RELEVANCY SCORE 34.4

Purchased with windows 8 but took adventure of upgrade offer. Recently had failed visual display chip also clogged hdd which had become progerssively unstable and it eventually failed as a result of the trauma.Was advised by the stop I took it to be fixed...to upgrade ssd #as the original fitted only 8 gb). Then switched to ssd as main system and applications disk with hdd as slave (storage of personal files).Now the machine keeps dropping windows 10.Is this a result of the switch?

A:Technical

Some predictive text typos.... For "adventure" read "advantage" and for "stop" read "shop"

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RELEVANCY SCORE 34.4

Hi, I really know very little about computers so would appreciate some help. I am getting a message displaying windows is not genuine and also, my computer has stopped allowing me to upload pics to ebay. Cheers for any advice anyone can give x

A:technical help

Did you purchase Windows xp? Or was it preinstalled when you bought your computer?

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RELEVANCY SCORE 34.4

so i just got my computer working again and i can't remember the password i made as the admin and i never made a backup...i know there is a way to go back to a date through the F12 key or tab key but i don't remember what its under there. i am using windows vista. if anyone knows anything that will help please let me know.

A:Sorry not very technical but need help

Originally Posted by akkittiekat


so i just got my computer working again and i can't remember the password i made as the admin and i never made a backup...i know there is a way to go back to a date through the F12 key or tab key but i don't remember what its under there. i am using windows vista. if anyone knows anything that will help please let me know.



Hello akkittiekat, and welcome to Vista Forums.

It sounds like you are thinking of "System Restore". It can be accessed with a Vista Install DVD, a repair CD, or the reserved system partition at boot up. It is possible to restore to a point before you created the Admin password, or to a password you remember.

Here are some tutorials to show you how to use "System Restore" in different ways:

System Recovery Options

System Restore - How to

Administrator Account

Reset User Account Password

Create a Recovery Disc
You referred to the Admin password, is this the Admin account created during installation, or the "Hidden Default Administrator" account? This tutorial shows how to enable the Default Hidden Administrator account when there is no other account with Admin privileges available. Once you have enabled this account, you can use it to change the password to your Admin account.

User Account Password - Change from Win RE

Cheers!
Robert

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RELEVANCY SCORE 34.4

ok so here's the story, i work in an IT company where they have few web explorer page's where we have to log in all of the times and everybody has there own username & password, i was wandering if i can make a windows batch file or a run dat file so that whenever we run that file we get log on to those web pages without having any pblms of logging in everytime as they log us out, if it remains idle for a while.

can you guys help me with that or somebody can make it for me, pm me i will send you one of the links foe the web site.

thanks i will really appreciate your help.
 

A:need technical help plz!!!!!!!!!!!

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RELEVANCY SCORE 34

Hi, I have a pc that is stuck in restart loop due to deep freeze. I have created a bootable usb. Once I get into the system I can disable deep freeze and solve the problem. My question is what is the procedures for starting windows with the bootable usb? I know I will need to change the boot sequence first. One I do and it boots from the usb what will I see? I have never done this before, I don't want win 10 to begin a reinstall I just want to get into the system to disable the drivers for deep freeze. Its a real pain in the but to disable deep freeze but faronics will assist with the command lines once I'm in the system. Many thanks in advance.
Steve

A:Technical Assist Please

You change the boot order and if its s modern board you may have to disable secure boot. What you get when you boot the USB depends what your booting from you could get Windows or other what co deep freeze need?

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RELEVANCY SCORE 34

Hello all! Have a laptop running xp, its a old one, Latitude Cpx Pentium 3. THe problem is my screen is black, i can see slightly when the sun hits it on an angle. I tryed everything, i even tryed my monitor but theres another problem with the laptop. When i turn it on it boots on into the Safe mood stuff right, when you shut it down wrong it goes their. I used Original Windows, curent confirgurationh, and safe mode. But all those dont work, plz help im haveing trouble.

A:Hello, have technical problems, plz help.

dude, you have a hardware problem. your lcd backlights are not working, which is why the screen is black, but does have an image when the sun hits it. to fix that you'll need new ccl backlight blubs and the ballest to run them, not something most people can do, and costs alot.
as far as the rest of your problem, your grammer is so bad i don't understand what your are trying to say. it boots okay to safemode after improperly shutdown, but won't boot if you try to select what mode to boot into?
please clearify so that we can get you more info. go ahead and take the time to write a novel if you need to, the more info we have from you, the more likly we'll get you the correct help.

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RELEVANCY SCORE 34

When I search using Google and click on a link, the browser is redirected to other web pages.

I have run Macaffee and MalwareBites and cleaned everything up. I have run the Combo fix and here are the log files:

ComboFix 11-01-01.03 - AdministratorRS 01/02/2011 8:45.1.4 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3519.2914 [GMT -5:00]
Running from: c:\documents and settings\Administrator\Desktop\Something2.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Administrator\Application Data\Sun\lfmt.txt
c:\documents and settings\Administrator\Application Data\Sun\mxd1.txt

.
((((((((((((((((((((((((( Files Created from 2010-12-02 to 2011-01-02 )))))))))))))))))))))))))))))))
.

2011-01-02 13:33 . 2011-01-02 13:33 709456 ----a-w- c:\windows\isRS-000.tmp
2010-12-24 12:44 . 2010-12-24 12:44 -------- d-----w- c:\documents and settings\Administrator.RICHARD\Application Data\Malwarebytes
2010-12-24 12:28 . 2010-12-24 12:28 -------- d-sh--w- c:\documents and settings\Administrator.RICHARD\IECompatCache
2010-12-24 12:28 . 2010-12-24 12:28 -------- d-sh--w- c:\documents and settings�... Read more

A:Need technical review please

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

msconfig
safebootminimal
activex
drivers32
netsvcs
%SYSTEMDRIVE%\*.exe
/m... Read more

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RELEVANCY SCORE 34

Here you have the email I have sent to the Nec Technical Support and below the reply.

Dear Sir:

I am writing to you because my printer does not work with my new computer which uses Windows XP, in my old computer it works perfectly. I have looked for the windows xp drivers but I did not find them. Are you going to release them soon? My printer is a Superscript 660 plus.
Thank you.
REPLY:
Dear NEC customer,
The 660plus is not supported in Windows XP. NEC is no longer developing drivers for the 660plus as NEC is exiting the printer industry. You may want to email again after XP has been offcially released for a few months. We may discover a work around.
Thank you for contacting NEC.
OnLine: http:\\www.nectech.com
E-mail: [email protected]
Phone: 1-800-632-4650
Brad

-After that I can say: I have a printer in the dustbin, NEC has lost a customer in the other "industries" they are not "exiting".-

Please if someone know these drivers I will be pleased....

Thank you.
 

A:Nec and his Technical Support

Maybe you should have checked all your hardware to see if it was supported by XP. Not everything is and most manufacturers have not written drivers for it yet. Find a generic driver for an NEC printer similar to yours in XP's native drivers and use that. They offered a workaround if they found one so what are you complaining about....do a little research!
 

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RELEVANCY SCORE 34

I have read ths forum and think I have done the right thing by installing hijack this and then analyzing the results but now I need to know which items to fix. i have had the dcads infection for ages and despite removing everything I could find on my PC it still pops up all over. Please help!! what should I doLogfile of Trend Micro HijackThis v2.0.2Scan saved at 12:47:11, on 14/01/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\s... Read more

A:Got Dcads And Need Help As I Am Not Very Technical

Welcome to the BleepingComputer HijackThis Logs and Analysis forum. My name is Richie and i'll be helping you to fix your problems.Apologies for the late response,as i'm sure you can appreciate we are extremely busy.If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.If you have not followed the info in the link below prior to posting your log then please do so now:Preparation Guide for use before posting a HijackThis Log:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/If you still require help,please post a new Hijackthis log into this topic in your next reply.Also post a detailed description of the issues you're experiencing.*Note*Post all reports/logs directly into this topic,not as attachments,thanks.

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RELEVANCY SCORE 34

What troubleshooting questions would I ask a customer when fixing a pc?
 

A:Technical questions

If you need to ask that, then you shouldn't really be a customer facing support bod.
Use your gut feelings, based on what the customer says is wrong. You need to tailor each question on each individual customer.
 

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 Hi Dear technical support team ,
 I am a Windows 7 Ultimate user & I have serious problem with my systems DVD-RW & DVD-Rom Drives , How can I get support about that ?

A:Need Technical support

Is the computer under Warranty?
If so have you sought advice from the Manufacturer?
How long have you had this problem for?
What troubleshooting have you done thus far? 









Dyami & Wanikiya -Team-ZigZag.

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I am basic computer user, I have not technical knowledge of maintaining computer, can any one help me to give some free E-book or pc handling tips?

Thanks
 

A:Need Technical knowledge?

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My laptop which is a Satellite L355-S7915, I got a computer Tech to take a look at it, he determined it had a major viruse that was impossible to remove! When going into safe mode to run a scan he noticed the top option was "repair the computer". After trying several removal tools and scans a decision was made to do a "system recovery". He got back to the boot options page and clicked " Repair computer" then "Recovery wizard". At this time he continued and it took 2 hours to clean the HDD. He then figured out that there was no recovery partion on the machine, And no recovery disc came with the computer. Any one have an idea? Can I get recovery disc from Toshiba?
 

A:Technical fumble!!

lehatche said:


My laptop which is a Satellite L355-S7915, I got a computer Tech to take a look at it,Click to expand...

Doesn't sound very competent to me!!! I hope you didn't pay to have your machine damaged??

[/quote] Can I get recovery disc from Toshiba?[/quote]
I should think so.
 

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RELEVANCY SCORE 34

Installed Windows 7 on a new hard drive now I can't find the driver for my Brother 8460 MFC Printer?

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Hi guys I have a new job that I could possiby be getting and they sent me this email asking a few questions and id like a 2nd opinion.. especially on the serial cable but if you answered them all that would be awesome :)

this job is a metal fabrication plant they need someone to watch over theyre networking issues and data transfer mainly

***MASKED***

A:Technical Questions for my new Job! Please help

Steve,

TSF's policy is to not provide answers to homework questions. Since this is for a job interview, and thus much more serious, we definitely cannot provide assistance.

The best we can do is suggest you take your time, and look up the definitions of duplex and simplex.

Good luck!

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Does anyone think it is a lack of customer service when you are told that a technical support person can not help you with your technical issue unless you buy into a tech plan first.  What ever happened to providing the customer with service and working with them to fix the computer and pay for what needs to be fixed upon determining the issue?

A:Technical support

jab14 Hello;Allow me to welcome you to the HP forums! The HP warranty provides for HP Technical Support without charge for the duration of the one-year warranty. If your PC is older than that, the warranty has expired and HP is then not obligated to provide free technical support. Also, the PC is only warranteed for support for the original OS that comes preinstalled, if you change that, you are on your own. So, is your PC less than a year old and does it still use the original OS that came preinstalled?We can proceed once you provide the information.Thanks

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I recently bought a copy of JTIS (Jaguar Tecnhical Information System) on CD-ROM to help with keeping my car running well without having to run into the dealer all the time. This is a factory-sealed copy of the software, not a bootleg copy. Every time I try to run any part of this program, it crashes. I get a message such as

The instruction at <number string> referenced memory at <number string>. The memory could not be "read". Click on OK to terminate the program.

No hints as to what is causing the problem. No hints as to how to fix it. The program as it sits is worthless. There is no troubleshooting section on the CD-ROM, and no documentation from the manufacturer. I went on the Windows XP website, and the only thing I can find is how to fix MSIE if it causes this.

Any ideas as to how I can make this thing work?
 

A:Technical problem

You might want to check the CD for system requirements and ensure your PC meets all of them. The error you referenced is usually due to poorly written software trying to access reserved memory locations assigned to the OS.
 

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I have pentium 4 window xp with everything working normal and mtn fastlink hauwaei e1550 modem but it has been to universal. Pls help me with general guidaince particularly detail steps on how to setup and browse
 

A:Technical support

I have been to Huawei website to post you a link to the setup guide for the e1550 but that model number is not recognised (no record). Please re-check the model number and should you wish to visit the website yourself, it's here: http://www.huaweidevice.com/worldwide/downloadCenter.do?method=searchSupport&keywords=e1550+modem
 

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I am getting a call from (800) 582-2507 and they say that they are HP employees.  They go on to tell me that my PC is sending error code to HP and they can helpme fix it.  They then point me to the "Administrative Events" in control panel to show me the errors.  At that point I told them that I do not believe they are HP employees and hung up.  I Never called them they called me because of the "errors" that HP is receiving from my PC.  They even claim they know the serial number of my PC. Please confirm that this is a spam.





HP ENVY 15t Quad TouchSmart

A:Technical Call from HP?

@neil154154 Hello;Allow me to welcome you to the HP forums! Unfortunately, YES -- this is a SCAM.We don't know HOW, but HP customer information seems to be "out there" and swindlers are using that information to contact HP customers to con them out of their money. There is a link on the HP support site mentioning this. You did good not caving in to these folks.

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Just moved and unloaded my Laptop and Desktop. Prior to moving both worked fine on the wireless connection.
Now, everything is plugged in and on, wireless connection signal is strong as ever but I can no longer search the Internet, just says, "the address is not valid" with the generic IE screen.

What happened? Most threads are about new computers, these are not new, everything was find until I moved.

Help!

A:Please help the technical meek

Do you use broadband?
If so have you told the broadband company you have moved?
I would check your router to ensure it can get the internet.

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RELEVANCY SCORE 34

Hi, what is maximum temperature for videochip of the card ATI Radeon HD 5570 of the monoblock Touchsmart 610-1030ru?

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I've got a PC technical problem. Please help?

I very recently encountered a problem with my PC. after about a few minutes when I'm in windows, i get these thin horizontal lines across my screen. but it doesn't end there, shortly after, i get these big thick yellow vertical lines all over my screen!

I can still navigate my cursor but there's absolutely no point cause I can barely see anything!

so here is the thing - its definitely not a monitor problem cause I've connected another monitor and the same problem still occurs. Ive been told to restore my computer back to factory settings but I dont think that will solve the problem, so its either that OR it could be a hardware problem possibly? graphics card maybe?

can anyone help me out here?

P.s. my computer is a new HP PAV... and ive head it for around 3 years now. my warranty is long gone.
 

A:I've got a PC technical problem. Please help?

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Hi all
Today I have received a phone call from a Technical Support Service, which claims my Computer system has been flagged up as having some serious errors on my computer. They asked my some questions regarding what I used the internet for and how many devices are used in the house. They then gave me instructions to use RUN command and open eventviewer,under Administrative events they asked me what I could see.. and it was aload of errors and warnings.. they then told me that the internet has downloaded these files on my computer with out me knowing and they can cause problems with the system. ( Fortunate that I have had some issues with my explorer BUT found that it was a recent Windows update that had conflicted a file in explorer so I unistalled it and re-installed explorer..Problem gone ). So she then told me I was going to speak to a technician that wanted me to go to this website Link Removed By Moderator which I did but I then realized they wanted what looked like re-mote access to my computer. And that was when I questioned everything they were trying to do... they said no malware,spyware or anti virus program will detect these files and they needed access to run a scan on my computer but depending on the seriousness of how bad it is a one time fee may be applied so I told the man (NO MATE YOU NOT GETTIN ON HERE) which he then replied that my system health is goin to be affected and if im not interested in the help offered then BYE ...

Is this a scam to sell me sof... Read more

A:Technical Support

These type of unsolicited support offers are attempts to get money and/or infect your computer and steal information; http://www.consumer.ftc.gov/articles/0346-tech-support-scams
 

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really have technical difficulties , i have run the sfc scannow and 1st time it was 100% good went ahead and ran it again and it had some corrupt couldnt repair files , but when i copy and paste to get the txt file it says ... FINDSTR: Cannot open swanner\desktop\sfcdetails.txt
it seems like more and more stuff is happening and more and more errors are coming up now, missing modules etc.... mrt.exe file missing, nvcpl.dll missing and pcwutl.dll also pops up , when it does any diagnostic program it wont open ,says not responding ...... any and all help is greatly appreciated , seems like it started when i installed cuttingmaster 2 then uninstalled it and clicked remove any and all files associated ...... restore doesnt go back far enough , detect hardware not wrkn either .......
Scott Swanner

I went to hps website and downloaded the nvidia chipset driver and the original driver but nothing changed , do not have a windows 7 disc , hp touchsmart 600t ,

A:really have technical difficulties

Welcome to the forum,

If you go to C:\Windows\Logs\CBS and copy then paste the log to the desktop you should be able to open it.

Here's some info on mrt.exe mrt.exe - What is mrt.exe?

Here's the download for it, Download Details - Microsoft Download Center - Windows Malicious Software Removal Tool x64

Do you have service pack 1 installed?

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