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Win 7 Ult x64 Start doesnt work Icons dont work

Q: Win 7 Ult x64 Start doesnt work Icons dont work

Attempted a restore in Safe Mode. System came back up with all icons as normal. Issue start button doesn't work, icons open file but there is not text or data...there is what appears to be wire frames where the information should be. All files still on drive but cannot access.

Safe mode does no good because everything is blank and there is no text

Preferred Solution: Win 7 Ult x64 Start doesnt work Icons dont work

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A: Win 7 Ult x64 Start doesnt work Icons dont work

Welcome to our forum.

Read this tutorial I think it might help you.

By Brink:
Safe Mode

Using Last known good configuration.

Another tutorial that that can be very helpful

By Brink:
System Recovery Options

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1 MONTH AGO, I BOUGHT A LAPTOP LENOVO Y700 8Y WITH WINDOWS,  BUT SOME KEYS DOESNT WORK, for example NEVER WORK THE KEY 4 OF THE NUMERIC KEYBOARD AND SOME OTHER KEYS LIKE DAMAGE, DELETE, DELETE, A, S, D BETWEEN OTHERS, BUT THIS KEYS WORKS SOMETIMES.I do not know if they are the drivers or indeed the physical keyboard is damaged, since I have tried with a usb keyboard and all the keys work. Sometimes the mouse also stops working TOO.

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All of a sudden the following symptoms (all at the same time)::
1. Taskbar icons gone (replaced by a neutral identical icon) except Edge and Store
2. In File Explorer, no longer thumbnails, no icons either, simply blank, but names show
3. All desktop icons gone; but their names still show and they "work"
4. When I rightclick to "Properties" (on desktop icons, or File Explorer items) nothing happens
5. Control Panel no longer shows icons, names only
Seems rather dramatic.... Anybody any idea?

A:Thumbnails, desktop icons, taskbar icons gone, Properties doesnt work

Please try to right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time. See if this helps.

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All of a sudden the following symptoms (all at the same time)::
1. Taskbar icons gone (replaced by a neutral identical icon) except Edge and Store
2. In File Explorer, no longer thumbnails, no icons either, simply blank, but names show
3. All desktop icons gone; but their names still show and they "work"
4. When I rightclick to "Properties" (on desktop icons, or File Explorer items) nothing happens
5. Control Panel no longer shows icons, names only
Seems rather dramatic.... Anybody any idea?

A:Tumbnails, desktop icons, taskbar icons gone, Properties doesnt work

Please try to right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time. See if this helps.

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I have a few "unknown devices" which result in the prompt at Vista startup to find their drivers..

If I choose the option: dont show this message again for this device

On the next reboot it asks once again...

Anyone know of a fix?


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when i logged on to my windows account:
vista reverted to classic theme;
i cant access my documents, My computer, the control panel. i cant go on windows explorer or access any files whatsoever;
there was an error message that said: 'catalyst control center: host application has stopped working.' ;
also there was an error message that 'C:\Windows\System32\config\systemprofile\Desktop refers to a location that is unavailable' (or similar);
google chrome doesnt work: google chrome cannot read or write in its data directory.;
opera doesnt work:" Startup Error:Opera has failed to access or upgrade your profile. This may have occurred because your computer has insufficient resources available or because some files are locked by other applications. You may have to restart your computer before Opera will start again.";
the same thing happens with many other programs.;
i cant seem to do anything that requires admin privileges (i am on an admin account but not the root admin): for example when i click show processes for all users(in the task manager) it doesnt do anything.;
the computer is about slower than usual(logging on took a long time, start menu freezes up a bit, search doesn't work);
to me it seems like a number of files and folders where moved or deleted (like in program files or something).
could this be a virus, or just a buggy or incompatible software(I just installed Miro)?
please help.


A:classic theme; programs dont work; ccc & desktop dont work; slower than usual; etc.

Can you boot your computer in safe mode and access your documents, computer, and control panel?

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Hi I have a problem where my microphone do
doesnt actually work what it does when i try to talk anywhere ,such as a game or skype, is that it will playback all of my computer audio(Ex if im talking to someone on skype they will hear themselves instead of me) ive tried many things such as getting a sound card and messing around in the audio device setting in windows 10 but nothing seems to fix it. I am slowly losing hope. I am pretty sure this is a software problem but i cant seem to put my finger on what it is.
My computer specs:
Phantom 530
MSI Gaming 5 z97
16 Gigs of Kingston HyperX Fury Ram
240 Gig Sandisk SSD
Generic 2 TB Toshiba 7200 RPM HDD
Optical Drive:
Generic (Rarely Use It)

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good evening all, can anyone advise me with my (hopefully) small problem.
Awhile ago all my desktop (& start menu) icons all come up as the MSN icon, & when clicked on, either did nothing or loaded MSN. My son said he right clicked on an icon, clicked open with, chose MSN & ticked `always use the selected prog to open this kind of file`.
i can`t find any way of undoing this, & wonder if I`ve a more sinister problem!!
When i right click on the icons it brings up a box telling me CA etrust antivirus is unavailable, i click cancel & an error 1706 box appears, OK that & the usual right click box appears. from here i can `open with`, if i can find where the exe file is on my hard drive
I can run NOD32, but it comes up with no nasties, but alot of `corrupt file, cannot open` stuff
I tried to run System Restore but cant get it to run
MSCONFIG & REGEDIT wont run either

sorry for the long boring mail, but i`m really stuck here

Thanks for reading

A:Solved: xp icons dont work!!

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This has me baffled... Here's a rundown of what I had been doing and when I noticed the problem:
I had problems with my ISP connections, so I downloaded peoplepc for the 30 day free trial until my regular ISP got the access numbers fixed. (Dialup... sigh... )
Once the program was installed, it killed the acclerator program for my regular ISP and installed its own. The interface was similar to AOL. I checked my usual ISP several times a day and within a week, the access numbers were working again.
I contacted PeoplePC and cancelled that account, and uninstalled the software. Immediately after rebooting, I noticed some of the shortcuts had the icon for IE, some had the icon for Firefox, and I even had icons for Netscape, which I've never used on this machine.
When I connected to the internet and double-clicked an icon for one of my shortcuts, (I do have many shortcuts on the desktop) an IE window opened... then nothing... no data going out or coming in. I right-clicked the icon, copied the addy and pasted it into the window.... hit go, and off it went. UGH! I tried another shortcut icon that had morphed into a Firefox icon with the same result. Same thing with the ones that now show a Netscape icon. :dead:
When I click the IE icon for Internet Explorer to open, it functions normally... taking me to my chosen homepage.
I have tried every shortcut, and none of them take me to the page it should, and all of them open IE... they just dont do anything... Read more

A:Desktop Shortcut Icons Dont Work

That program peoplepc sounds as bad as AOL its like a virus it self. You could try a system restore. Start,programs,acessories,system tools, then system restore to a date before you installed peoplepc.

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i havent done anything changing lately. but whenever i want to alt crtl delete to close off a web page that is stuck it doesnt go onto the thing anymore. when i goto cmd on run in start button it says this program is already being used. but when i type in command in run it goes on. are they the same things?

A:My Alt,crtl,delete Thing Doesnt Work And Cmd Doesnt Work?

Have you updated, and run your antivirus?Have you done any online virus scans?Have you run any Spyware/Malware programs?What Spyware/Malware programs do you use?Were there any error messages?If so, what was the exact error message?

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I'm having huge problems with my computer right now.

1. No sound whatsoever, get errors saying im missing audio codecs when I try and play movies.

2. I cannot drag and drop any icons.

3. I finally got my taskbar to show up, yet no programs actually show up on it although the quicklaunch and running programs/clock do.

4. I cannot run system restore I just get an error and it asks me to restart and try again.

5. I cannot copy and paste in explorer or any internet browsers.

6. I only get a blank screen when I open up User Accounts from the control panel.

7. Windows Firewall does not work at all.

I have no clue what happend. I just have spybot search and destoy on the computer currently as It won't let me install any anti-virus's due to the firewall being inactive, I just constantly get errors during installs. I've ran spybot search and destroy, xoftspy, trend micro online virus scanner and have found some random virus's/spyware but the removal of anything does not fix any of these problems. I have also noticed that in my system manager I have an unknown device in there with a yellow question mark beside it, yet I have no way of finding out what this is.

I have included an HJT log in hopes that someone see's something I don't.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:19:56 PM, on 10/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C... Read more

A:Can't Drag and Drop Icons Taskbar doesnt work

Any help on this would be appreciated I've tried following other threads similar to this with no luck. I can run any other program that would help someone decipher the problem at hand.

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Help the four button on my keyboard doesnt work. when i press it it makes a camera sound and nothing comes on the screen. and no i dont have filter keys on

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well from one day to another the comp has messed up all the icons have a whit square with a blue arrow and the only way i can open is if i right click and choose open as admin.... and when i try doing some stuff that ive heard on google to do it tells me somthing like no access but im running as administrator please help please!!!!!!!!

A:icons dont work and most programs wont open help mee

Hi lpmode

You could try the tutorial listed here:
Icon Cache - Rebuild

Hope this helps and regards

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Well, I'm back again.
I recently reformatted my laptop due to severe registry problems.
Everything was going fine untill this morning.

Windows took an unusually long time booting up, and once it WAQS booted up I noticed the start bar was not all visible. Like it had sunk down just a touch, and it wasnt the screen, because the mouse stopped at bottom of the screen.
Further, Internet Explorer closes as soon as I opening it, MSN wont connect and my antivirus refuses to go into "enabled".
I didnt notice any "unusual files" running in task manager, so I rebooted.

NOW the start bar is a just a thin line of grey at the bottom (i use the silver theme) and the most I can do to it is change properties. Even unlocking it and trying to drag it wider doesnt work!

I went to safe mode to see if that could help me... well, start bar is STILL a small line, IE STILL shurts down and my AntiVirus donest want to scan.
I'm assuming this is a virus, but I have done nothing I cant think of that should have netted me this virus!
Anyone wknow what this could be?! At the worst, I'll just reformat AGAIN, as I did two days ago, if this cant be solved

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Ive got a bit of annoying problem with one of my Windows 8 computers. For some reason when I right click in the bottom left corner the administration tools don't appear like they do on other computers. Oddly though they do work fine on the same computer using another user account.

I use a roaming profile and I've tried deleting it and allowing it to be reloaded but that hasn't worked. Does anyone have any ideas what I could try to fix this?

Thanks in advance Matt

Edit: just want to add that the administration tools menu works fine on all other windows 8 computers using the same roaming profile.

A:Right clicking on 'Start' doesnt work

Does the menu appear if you use the Windows + X keyboard shortcut?

Power User Tasks Menu - Open in Windows 8

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Hello People Im in need of your expertise. here are a few scans i ran I hope these can help you tell what my problems are...ComboFix 08-07-31.04 - uuurbody 2008-11-02 8:36:39.2 - NTFSx86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.256 [GMT -5:00]Running from: E:\Documents and Settings\uuurbody\Desktop\ComboFix.exe.- REDUCED FUNCTIONALITY MODE -.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).I:\Autorun.inf.((((((((((((((((((((((((( Files Created from 2008-10-02 to 2008-11-02 ))))))))))))))))))))))))))))))).2008-11-01 22:03 . 2008-11-01 22:03 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\Nero2008-11-01 19:08 . 2008-11-01 19:08 0 --a------ E:\WINDOWS.0\Irremote.ini2008-11-01 18:16 . 2008-11-02 08:37 <DIR> d-a------ E:\Documents and Settings\All Users\Application Data\TEMP2008-10-22 13:12 . 2008-04-27 09:33 765,952 --a------ E:\WINDOWS.0\system32\xvidcore.dll2008-10-22 13:12 . 2008-04-27 09:35 180,224 --a------ E:\WINDOWS.0\system32\xvidvfw.dll2008-10-22 13:12 . 2007-06-28 17:55 77,824 --a------ E:\WINDOWS.0\system32\xvid.ax2008-10-15 01:11 . 2008-08-14 05:11 2,189,184 -----c--- E:\WINDOWS.0\system32\dllcache\ntoskrnl.exe2008-10-15 01:11 . 2008-08-14 05:09 2,145,280 -----c--- E:\WINDOWS.0\system32\dllcache\... Read more

A:comp is slow Nero doesnt work properly doesnt always start properly

ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.I will have a moderator close this topic.

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My start menu search doest work.When i click more results it getting an error like this

A:Start Menu Search Doesnt work

"sfc /scannow" via administrative command prompt.

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I apologize if Ive posted this in the wrong place or if Ive overlooked something in my explanation; I'm extremely frustrated as I have online finals in two days and computer problems were the last thing I needed.

Dell Inspiron 530
Windows XP- thinks it Professional but I can't remember- as dumb as this sounds I cant remember how to check- I think I'm just so frustrated that Im not thinking clearly.
Windows Updates are up to date.
Antivirus- Norton 360
Please let me know if Ive let out any needed information.

Friday evening:

I used my computer to do things I normally do on this computer: facebook, big fish games, weather site, news site and college website. Shortly before I shut my computer down for the night, my antivirus alerted me that it needed to remove adware. It seemed like an overly large amount in my opinon (just something I happened to notice) and I clicked to allow it to remove it.

I shut my computer down after it was done.

Saturday morning:
Turned computer on, visited news site, and noticed my computer was "off" when I tried to open a page in a new tab.
Turned off my computer--its done this on the rare occasion in the past and restarting it has always fixed it- but I had other things going on so I knew it would be later in the evening before I would have time to be online again.

Turned my computer on later in the evening and that's when I started having numerous problems. Sometime during the following problems I did a system rest... Read more

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Well when I turn on my laptop, it just starts at Windows Error Recovery. Then it has two options which are 1. Launch Startup Repair (recommended) and 2. Start Windows Normally. But when I go to the second option it doesnt work and just goes to the first option and that itself doesnt work either. Im just wondering if its possible to take off the currupt file or anything to fix my problem because my laptop doesnt start. I've heard I should do something with windows offline defender. But thank you, if you help me.
I also dont mind if I lose all my stuff, as if I were to set it to factory settings.

A:Currupt file and start up doesnt work

Hello lerakian and welcome to Seven Forums.

One of the Forum experts prepared two troubleshooting guide that might help.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you enter your system specs we can probably help you restore your computer to factory settings. At the top of every Forum page you can click on "User CP". Then in the left column click on "Edit System Spec". Fill in as much as you can since you're having difficulty botting your computer.

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ok, so the other day i was surfering the web and zone alarm showed up and it said something along the lines of .dll i forget the name because it was a really long one, anyway i accidently hit ok. and i guess it installed or deleted the .dll, so i panicked and shut down my internet access, and ran a few virus programs which were spybot search & destroy, and avg. i restarted my computer and my background actually said my computer was infected, and i needed to install an anti-virus.. so i restored my computer to earlier this month. this had little affect (my background turned back to the original one)i notice the main problem when i start my computer, it takes a good 3-7 minutes to load.. and thats saying if it shows the start bar and icons.. when it dosnt i have to hit ctrl-alt-del > go to run and try and open a folder.. this forces the start bar and icons show. also, im a frequant firefox user, and once this .dll got changed firefox wont open certain pages such as gmail, neither would IE.. i was able to update both programs (firefox 3, IE7) but still the same. i discovered however that the most recent version of netscape works perfectly and loads all of my pages. Also, im having random system freezing, when my cpu usage skyrockets to around 90%. i have a good -- well great computer, and iv never used more then 20% cpu usage even while running newer games. now at idle im at about 50%. i am also have trouble updating all of my programs, which is why i couldnt run the Kasp... Read more

A:Slow Start Up, Ie & Ff Dont Work Well Anymore

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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im using windows pro sp2. last week i had downloaded something and then i started to get advertisements even when a browser wasnt open. it was about 3 different ones but went off every 30 secs to 5 mins. i went through some windows files in safe mode deleted some things here n there and ending processes.
i was successful in stopping the advertisements. although not long afterwards the internet would stop after 5 mins and i would have to keep restarting. once i tried to system restore it wont go back past the day i started having this internet problem. im not sure if its related to the previous problem or if i deleted a file i should not have?

here is my hijack this log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:50:35 AM, on 11/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackTh... Read more

A:internet stops to work after a few mins and system restore doesnt work either.

The file mscfco.exe doesn't look right, I'm moving this to our HJT forum for those folks to have a look.

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So guys, a couple months ago i got this problem. The start button just stopped working! it clicks, but the leetle menu doesnt show up. also, the links on the taskbar work perfecly fine, buuuut when i minimize a window it is like closing it. it also does NOT work in safe mode, and i am pretty sure it isnt a virus(avast says so.) any help???

A:Windows 7 Task Bar/Start Button Dont work!! Please Help!!

Hi and welcome to the Forums ...... Have you tried running sfc/ scannow

SFC /SCANNOW Command - System File Checker

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My computer keeps turning off with no warning, and I keep losing work, it is trying to configure updates but gets to the end of configuring stage 3 and then says it failed and reverting back. This takes about an hour from start to finish, it used to do this occasionally but now has done it for three days in a row.

When I go to security center this message comes up.

Windows security center - security center cant change your automatic updating settings.

When going into manually change, the windows update page has noting in it except a green shield with a tick in and two arrow drop downs with nothing in them and a drop down with times in it but the rest of the page is blank.

when i go into control panel windows update there is an orange sheild with ! in it and next to it says #element module header text# and underneath #actioncustominstallimportantt and underneath that #actioncustominstalloptionalte the rest of the page is blank. if i click on one of the action------ headers i get to a blank page.

any help would be greatly appreciated and preferably in non technical terms as i am not very cumputer literate.

regards Teresa

A:configuring updates dont work and start with no warning

If you can get in with safe mode and then use system restore to go back a week before the problem.
System Restore - How to
Safe Mode

Can you make a full antivirus scan and download and run malwarebytes full scan and updated?

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Helly everyone,

I got into custimisation and everything worked wel until i tried to change my start orb. The tool I used didnt work and now my start orb (looking default) is not clickable and, whats quite worse, I can't drag files onto my desktop nor rightclick it. As I have little to no knowledge about this in general and also couldnt find any help through Google, I really hope someone here can help me out.

A:After customising, start menu doesnt work and desktop is unaccessible

Try using System restore
System Restore
What tool did you use?

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I have recently built a new website, i tried all links and they worked fine before making it live on Filezilla.

I was wondering if anyone knows the reason for it or even better the fix for the solution.

The files are DWG. which is a version of CAD. PDF's, Jpegs, ect. all work except DWG's.



A:Downloads Work Offline But Once Website Is Live they Dont Work

Yours is not Windows 7 related issues.

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Hello, out of the blue my pc started freezing and stalling, boot time is forever and a day and now the start button no workie. I have to jump thru hoops to even restart the machine and during shut down it hangs there. Turning the machine on start up is so slow to, im talking half hour at times. I hit control alt delete and task manager stops responding. When start up does happen the screen is just a solid brown, no icons nothing but the mouse arrow. I think its time i ask for some help please.
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 21-08-2016 01
Ran by User (administrator) on SWEET_ASS (24-08-2016 23:55:46)
Running from C:\Users\User\Downloads
Loaded Profiles: User (Available Profiles: User)
Platform: Windows 10 Pro Version 1511 (X86) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(IObit) C:\Program Files\IObit\Advanced SystemCare\ASCService.exe
(IObit) C:\Program Files\IObit\LiveUpdate\LiveUpdate.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\Framework\Common\avgsvcx.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\System... Read more

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Keyboard and USB dont work in windows but work in BIOS, i have also tried a ps/2 keybaord also not working in windows, i have tried safe mode, disabling driver sig enforcement, using different mice/keyboards, restored bios to default settings, ran sfc /scannow no errors detected, and still no luck any input would be amazing. I wanted to do a upgrade repair install of windows but you can only do that inside windows , basically trying everything before i have to wipe the HD and reinstall windows, i ran memcheck as well and no errors also as a sidenote it says my gpu is not found, when i have my monitor plugged into it, i am still receiving internet from ethernet.

I have windows ultimate x64
2.66 gHz processor 8gb of ram
1 TB harddrive 760 GTX GFX card

All devices work on other computers.

A:Keyboard and USB dont work in windows but work in BIOS

What were you doing on your computer when all this happened.
It's very unusual that not even a ps2 keyboard doesn't work.

Does you system boot at all into Windows 7 Normal mode of Safe Mode?
Your post is not clear to me.

If you can't boot Window 7 here is a tutorial with lot of test to do.

Troubleshooting Windows 7 Failure to Boot

What power supply is in your system?

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Well there was a hacker in my computera trojan. Now i think he just messed up my registry cus when i try to log in explorer.exe doesnt start and when i start it it crashes after like 30 seconds. Most applications dont work i cant do anything. System restore doesnt work and before this happened i remember my stop zilla removed some haxdoor and hijack thing s tuff like that... Basicaly my computer is unusable and this makes me very mad. Hes been messing with all my stuff please help


EDIT: replaced it with a new explorer.exe kinda works but icons dont show up on tray and when i try to open something it closes and my internet doesnt work... spybot scan got a keylogger and trojan and stopzilla got more hijackers/trojan. basically the computer is uselesss !@!@!$

tried scf /scannow didnt have windows xp professional SP 2 so i tried some torrents and burned them to a cd. didnt register as the windows xp sp2 cd tho =\ so didnt work

A:explorer.exe keeps crashing most applications corrupt cant really start up safe mode doesnt work

Can you get into safe mode w/networking?Do you have a thumb drive or another computer with a CD burner to download some toolsMaybe try theseThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware Free version and save it to your desktop.NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will beg... Read more

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I'm not sure what caused this since I didnt opened any thing - so I think - that could contain malware. Anyway, here is a copy of my hijackthis log. Your help is greatly appreciated. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:30:10 AM, on 3/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\WS_FTP Pro\ftpsched.exe
C:\WINDOWS\S... Read more

A:Start button, desktop icons and IE links won't work.

Hi fm21496,

Sorry for the delay in looking into your log, as we are extremely busy in this section of the forums. If you still require assistance and are not seeking help elsewhere, then please carry out my instructions.

Please subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Add Subscription.


Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.
What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on a... Read more

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Hello, I own a Lenovo W530 (Machine Type 2438).After installing Windows 10 the Lenovo Solution Center recommended a battery update, which I did, but didnt work. Since that I had some problems with my BIOS, but they stopped (re-enter date) . About two weeks ago, my battery was empty and my laptop crashed.When restarting it my display didn`t work any more. I thought that my display / display cable broke (i had reordered a display a week before due to stripes on my lcd caused by dumb cleaning).After the new display didnt work I noticed that one cable of the intern display connection broke:so I ordered a new intern display connection  After installing it, it didnt work too and I observed, that I can connect and work via an external monitor problemless, but when trying to "duplicate" the laptop screen to the monitor it stays black, as the display does... What do you recommend?  Best regards!

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Hey, I upgraded to Windows 10 about a month ago. Two days ago my computer is all the sudden automatically downloading some
Massive update that took a long time and rebooted my computer without prompting me.

After the download was complete I was able to use my computer seemingly as normal, but upon the next restart, the start menu wouldn't open, and the mouse wouldn't click on any of the icons. I tried a restart and got two pop up error messages saying something like "Windows failed to start properly." I tried a hard reboot a coupe times, same thing.

Google searched the problem, found this and followed the steps: How to fix Windows 10 start-up problems - Blackscreen, Bootloop, Infinite Loading [HD 60FPS] - YouTube

No luck. Now every time I boot up my computer it goes to the "automatic repair screen."

I have tried every option available from the "automatic repair screen" menu, including System Restore: because I just downloaded Windows 10, I had no restore points. System Image Recovery: it says have no image to recover). Start Up Repai: tells me Windows can't repair the problem. Command Prompt: I've been able to get in there but I don't really know what to do once there (tried what was suggested in the video above, no luck, everything was already set to zero) Startup Settings:WAS working, I was able to start up in Safemode once, still couldn't click anything and start menu still wouldn't work. Now when I click on Startup Settings and ... Read more

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Problem: My computer will run perfectly for a time, but then the desktop
shortcuts stop working. The computer will still function and I can still
use my programs through the start menu. The problem started after
installing AVG 9.0 trial edition.

Computer: Dell Vostro 400 with Intell Core2 Duo, E6650 @ 2.33 GHz, with
3.25 GB of ram @ 2.33 GHz. Running Windows XP, Home Edition, Version
2002, Service Pack 3.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:15:29 PM, on 3/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\program files\steam\steam.exe
C:\Program Files\Messenger\msmsgs.ex... Read more

A:Desktop Icons Lock up but taskbar and start menu still work

So is it time for me to give up and reformat the hard drive?

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I`ve got a weird problem that keeps happening. Without any errors or warning,
all of my Desktop Icons become frozen. I cannot activate any of them. If I
have any windows open in the Taskbar or programmes running in the System tray
I can left/right click on any of them and they all work
fine(Programmes/Window Explorer/IE7 etc). I can access the Start menu and
activate whatever as usual.
I know that this (http://support.microsoft.com/?kbid=932406) is the solution if it happens in Windows Vista but this is Windows 7.

Can anyone help me?

Thank you very much

A:Desktop Icons Freeze but Start menu/Taskbar work normal

Hi - I have the exact same problem happening where I can't click on the desktop icons but can access through windows explorer no problem. Windows 7 (x64) on laptop. Did you figure this out?

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i dont know what do to and how to update the drivers i dont have a cd player on laptop so how would i fix this problem

A:My dell latitude speakers or head phone jack dont work help(i dont have cd player)

i searched for drivers on dell and it says there is 1 crystal something audio driver thats avalible for my laptop can i download it as my current thing is a sigmatel driver should update it

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ComboFix 11-07-22.02 - escritorio 22/07/2011 16:45:36.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.55.1046.18.3319.2810 [GMT -3:00]
Executando de: c:\documents and settings\escritorio\Desktop\download\ComboFix.exe
(((((((((((((((( Arquivos/Ficheiros criados de 2011-06-22 to 2011-07-22 ))))))))))))))))))))))))))))
2011-07-22 13:17 . 2011-07-22 13:17 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2011-07-22 12:20 . 2011-07-22 12:20 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2011-07-22 12:14 . 2011-07-22 12:15 -------- dc-h--w- c:\windows\ie8
2011-07-21 20:41 . 2009-07-23 03:13 306 ----a-w- c:\windows\myClean.bat
2011-07-21 20:22 . 2011-07-21 20:22 -------- d-----w- c:\documents and settings\escritorio\Dados de aplicativos\ElevatedDiagnostics
2011-07-21 19:56 . 2011-07-21 19:56 -------- d-----w- c:\arquivos de programas\Microsoft Silverlight
2011-07-21 13:04 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2011-07-21 12:59 . 2011-07-21 12:59 -------- d-----w- c:\windows\system32\NtmsData
2011-07-21 12:54 . 2010-10-18 11:10 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2011-07-21 12:49 . 2011-07-21 12:49 472808 ----a-w- c:\windows... Read more

A:iexplorer dont work with javascript and mcafee dont install

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:***************************************************First, I need to know if you still need help! To tell me this, please click on http://www.bleepingcomputer.com/logreply/410725 and follow the instructions there. If you no longer need help, this is all you need to do. If you do need help please continue below.***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
Please do this even if you have prev... Read more

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Using window 10 and everything was fine and one day lost the icon tray when right clicking the start button. Did a sfc scannow and came up:
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios

Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


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Here i am again, complaining about my system..
As my previous topics, this one i think is more serious as i cant boot nor open up advance boot options(f8 dont work). As soon the manufacturers logo show off, an error: "Disk read error. Press ctr+alt+del to resatrt." It remains unless i press shutdown. Power on and it still shows the same.
I havent finished the download of the iso(to be used as a recovery method) thats why i opt for another way which is to recover a backup copy of my registry(which iv done by manually exporting it).  However, i have encrypted it before with my administrative user account. Now, im not able to decrypt it via cipher or keys as if i run: "cipher /c thatfilename.reg" it informs me that only the user(my account) and certificate thumbprint can decrypt it. No found backup certificate or keys. Bad for me i dont know how to recover it via the certificate thumprint....
My last option that i try is use EaseUs Data Recovery Wizard, which i have googled about tools that can decrypt files...
Glad it runs even im only using the recovery console. I installed it on my memory card(as my pc can still detect it). Im new to this tool and still dont know what should i click on for a spedific purpose. But i have tried the partition recovery, since im thinking that maybe it could still detect missing/lost files on the drive by which windows is installed..  It search then rebuild directories for more than 4 hours. remaining time is already at 00:... Read more

A:win 7 dont boot, f8 dont work,got error: "Disk read error. Press ctr+alt+del...

Since the drive still works you might want to give SpinRite a try.  This isn't free and will probably run for days before it fixes your problems.  I do not see you getting your data back any other way since it is encrypted.  Encryption is great for keeping information private, but I've see a whole lot of data lost due to encryption.  In the end only you can say how much your data is worth.

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I only have a backround nothing else, the only way i was able to get online was by following the link in the error report, the error report was about my computer crashing, which it happens alot and i have to reinstall the computer many times a week. I updated my computer just now with the windows updates, and i dont know what to do now.

A:I dont have any icons or start menu...

Hi Willmer123

Welcome to Tech Support Guy Forums!

To rule out viruses, malware on your computer:
Run an online Anti-Virus scan from at least one and preferably 2 of the following sites
Trendmicro HouseCall
Allow them to clean/delete any spyware/malware or viruses/trojans they may find.
Make a note of any files flagged that were unable to be cleaned or deleted.

Download, Install and check each of the following Spyware tools for updates:
Ad-Aware SE 1.05:
Click on Full System Scan and deselect Search for negligible risk entries. Have Ad-Aware SE remove what it finds.
Spybot-S&D 1.3:
Have it fix what it finds marked in Red.
Spyware Blaster 3.3:
Click on Updates > Check for Updates Switch to Protection
Under Quick Tasks click Enable All Protection. Close Spyware Blaster.
Use the Save option instead of the Open option, when the Download box appears,
Save HijackThis to its own folder in My Documents or in the C:\ directory on your Harddrive.
This will allow HijackThis to make backups properly.

After running your online virus scans and scanning with with Ad-Aware SE and Spybot S&D,
close all programs, reboot to complete the removal process.

Start HijackThis click on Do a system scan and save a logfile.
Most of what it lists will be harmless or even required, so do NOT fix anything yet.

Close HijackThis and post your complete logfile here and one of our security experts will take ... Read more

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Most of the time when I insert a CD ROM, I get a message that the CD ROM needs cleaning. After I have clean the CD many times it still doesnt work. However somethink strange is that there is 1 or 2 CD ROM that can work without much problem. At times the PC thought it is an audio when its actually a children software. I am confuse as what to do.

A:CD ROM doesnt work

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I have a problem. My Spy Bot search and destroy does not work. It scans for spyware successfully but then i get an error message saying "Cannot find file msjava.dll or ms.dll"when i try to remove the syware found. I have the latest version and updates of spybot.

Another problem i have is that norton antivirus caught 2 spyware files-boreng.exe,uninstaller.exe and could not remove them. When i did a full system search to manually delete these files they were no where to be found.

heres my hijack this log

Logfile of HijackThis v1.98.0
Scan saved at 7:25:49 PM, on 8/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\documents and settings\owner\local settings\temp\gGdSNA.exe
C:\documents and settings\owner\local settings\temp\0aZJZW4.exe
C:\documents and settings\owner\local settings\temp\0160T.ex... Read more

A:Spy bot doesnt work.

Hello The BRat,

Lets try Ad-Aware. Download it from my signature. While your at it download CWShredder also. Don't do anything with it yet.


Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Before restart, Empty Recycle Bin.

Restart your computer.

Update HijackThis also. Yours is out of date.

Download HijackThis from link in my signature. Save it to a permanent folder (I create a new folder in C:\ named HJT). Open and hit scan, then save log. Once it is saved it will open in notepad. Select all from the edit button, copy and paste the results here. Don't fix anything with it yet! Someone experienced with the logs will advise you.

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a while back i plugged in my joystick into my front panel usb (man, this sounds like a bad porno script written by a nerd) and my computer just went dead. what happened was the capicators in my PSU just up and popped basically. anyway, i cant use usb 2.0 anymore. its enabled in my bios, its deffinetly supported, its broke on all ports so im not plugging it in in the wrong spot. is it possible that there was like, a voltage irregularity but it only effected my usb 2.0 controller? everything else works as expected.

my mobo is a gigabyte GA-7N400-L

also, i just looked in the hardware manager and theres a question mark next to my Universal Serial Bus controller. i do have the latest drivers for my motherboard and the chipset and whatnot. would i have to install the USB controller seperately then?

A:USB 2.0 Doesnt work

Well, since it happened when you plugged something in the USB port then it is very likely it fried something in the USB controller but nowhere else.

You should find out if it was your joystick that caused the damage or your USB ports were wired to the motherboard wrong.

You could get your motherboard replaced if it is under warranty or just buy a PCI USB controller.

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My CD drive is : LITE-ON DVDRW SHOW-1653S

But it says this message.

Windows cannot initialize the device driver for this hardware. (Code 37)

I have XP. I have tried updating and re-installing but that doesnt work.

A:Doesnt Work !!!

Take a look at this
This is a registry patch File.

You may have to re-install whatever Burning Software you use

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i have to type command anyone know why?

A:cmd doesnt work on xp

Could possibly be an infection try this and have it checked by a HJT expert here:

To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
Filename = 1137518044HJTsetup.exe
Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

A security expert should take a look at your log - please be patient.

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Here is my problem:
I recently upgraded my pc and i and i wanted to put my DVD-rom but i dont know were to plug that CD IN cable because i got CD-RW plug in motherboard already. Before i used to plug to HDD but now i upgraded it and i am not sure. I set one to master and one to slave and my DVD Rom reads cd format but it doesnt read the DVD format things ... For exaple when i put my Half Life 2 Dvd format cd it doesnt auto play it, instead i get this message that there is problem and it needs to close. It happens with any type of DVD. I am using Windows XP my motherboard is Gygabyte GA-K8NS Pro and DVD ROM is IDE DVD rom 16X if that helps.. plz iam realy desperate to fix it. Plz dont tell me to trow them in my cubord and buy new DVD-RW/CD-RW coz iam kinda short on money =[

Maybe my drivers are not good? If some one could find them for me coz i dont even know were to start of and google gives me no results dunno why...

A:DVD Rom Doesnt work

help me

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got media 10 put in dvd to watch & nothing happens any body got any ideas

A:dvd doesnt work

Did the DVD drive and/or the DVD itself ever work before?

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