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Windows update error 9C48, Internet Explorer update.

Q: Windows update error 9C48, Internet Explorer update.

Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but now!!! now it says that there's Internet explorer 9 update error! Please help, guys, really frustrated that I can't use skype, I really need it for my work. ty.

I've made logs with System Update Readiness Tool as suggested here Windows Update Posting Instructions, but when I try to attach it, it says




Quote:
CBS.zip:
Your file of 10.84 MB bytes exceeds the forum's limit of 8.30 MB for this filetype.


What should I do? I've tried to zip CBS and to rar it, but the size is still bigger than allowed. HELP!

RELEVANCY SCORE 200
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A: Windows update error 9C48, Internet Explorer update.

I'm thinking my CSB file is bigger than it has to be because I've been running this System Update Readiness Tool couple of times in last few days, maybe I should delete something out of there?

Update: I uploaded it here http://ge.tt/4ab6s9i/v/0, sorry if it's against the forum rulse, or something, will do as it must be done if this isn't appropriate. thx

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RELEVANCY SCORE 123.2

Hello all,

First of all thanks a lot for this forum and its helpful and devoted members.
So here I am, with the terrible "9C48 code: windows update has encountered an unknown error" (sorry for the approximate translation...).
The update I'm trying to install is "Internet Explorer 11 for Windows 7 for processor x64 computers" (58,4 Mo).
Although I already use Internet explorer 11.0.9600.17280, there's still, according to Windows update, an update to do but which fails every time I try.
I run a fresh clean new install (just formatted my computer), tried WindowsUpdateDiagnostic, Microsoft Fix it, System Update Readiness Tool (SURT) and SFC Scan.
Enclosed the CBS.zip, though there are several "CbsPersist_2014xxxxxxxxxx.zip" I had to delete as the file was too big to upload :-/
As my friend Georges would say, what else? Thanks for your help !

A:Windows update for Internet Explorer 11: 9C48 error

SFC appears to have corrected a few pending files operations - and CheckSUR was clear
There's no obvious problems in the background data from the CBS.log file, or CBSPersist file.

Please post the C:\Windows\windowsupdate.log file, and we'll se what that has to say.

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RELEVANCY SCORE 114.4

I have a Windows 7 Pro 64bit computer that won't install an update for Internet Explorer 9.

A:Internet Explorer 9 won't install update Error 9C48

please follow Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 100.8

Hello Everyone!

This has been a most frustrating problem for me. Ultimately I have been trying to install the online role playing game "Darkfall". My installation fails and I am prompted that I need to have a version of Internet Explorer greater than 6.0

Well that is a little strange since i am running 9.0 (I don't think I had a chance not to have it because of windows update anyway)

So I go to the Microsoft website and click to download IE9, I am prompted that a more recent version is installed on my system. Figures right?

So I begin to look at my options. I attempt to uninstall and reinstall IE9 through the uninstall located in add remove programs (in the update part) That fails and tells me that "An error has occured. Not all updates where successfully uninstalled."

So than I try to do a manual uninstall by removing the trusted installer control of the files. That didn't work and I did a system restore because I didn't feel good about that action.

So Than I try to uninstall from the command line using:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

That fails telling me that "Operation Failed with 0x80070005 Access is Denied.

Well I just quit for a few days because that was very frustrating. Now I see that there is an update for IE9 in my windows update. Well maybe that is the pr... Read more

A:Internet Explorer 9 Update Fails (code 9C48) Please help, so frustrati

This is new from Microsoft. I have never tried it because I don't have a problem.
Take a read and decide.
System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

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RELEVANCY SCORE 95.2

Why am I continuing to receive Windows Update Error 9C48?

To Whom It May Concern:
 
I am receiving Update Error 9C48, which according to my update history is
Internet Explorer 11 for Windows 7 for x64-based Systems
Installation date: ‎12/‎19/‎2013 2:22 AM
Installation status: Failed
Error details: Code 9C48
Update type: Important
Download the fast and fluid browser recommended for Windows 7.
          Internet Explorer 11. Fast and fluid for Windows 7.
          • Fast.  Fast at loading sites and fluid as you navigate through them.
          • Easy.  Seamless with Windows, it just works the way you want.
          • Safer.  Better protection from threats and increased privacy online.
More information:http://go.microsoft.com/fwlink/?LinkID=329031
Help and Support:http://go.microsoft.com/fwlink/?LinkID=281970
 
 
I have received this error beginning 12/02/13 thru Present.
When attempting to run the update on March 1.2014, it again failed.  Attempting to open Internet Explorer, it now defaults to a page called "portalsites.com".  I have attempted to reassert Internet Explorer as my home page and as my default menu, but I can not change either.  The "portalsites.com" page is still changing my settings.
 
Als... Read more

A:Windows update error 9C48

Follow the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help from item 6.  Once you have posted your log, please pay particular attention to the advice in item 8 - the response time may be less than that quoted.

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RELEVANCY SCORE 94

I get this error trying to install "Internet Explorer 11 for Windows 7 for x64-based Systems"

I already have IE 11 installed and running properly, so I know it's stuck somewhere.
I followed the Windows Update Posting Instructions post before starting this thread, so I have run the System Update Readiness Tool and System File Checker. I'm attaching the CBS zip file.

Oh, and this system is running Windows 7 Home Premium. My system specs are for a different computer.

A:Windows Update Error Code 9C48

We need the full CBS folder data - what you've uploaded so far is almost useless.

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RELEVANCY SCORE 94

While trying to perform windows updates on my laptop I received 800B0100 and 9C48 error codes. I have attached the CBS log. Please help me.

A:Windows Update Error 800B0100 and 9C48

Here's the error listing from your CheckSUR report.

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.20534_none_7445eb2820c0e93a.manifest
winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.16434_none_73bc4e5d07a34970.manifest
winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.20534_none_bcc3b658784afaae.manifest
winsxs\manifests\amd64_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.16434_none_64c1407a30738b31.manifest
winsxs\manifests\amd64_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20534_none_654add4549912afb.manifest
servicing\packages\Package_for_KB2559049_RTM~31bf3856ad364e35~amd64~~9.4.1.3.mum
servicing\packages\Package_for_KB2559049_RTM~31bf3856ad364e35~amd64~~9.4.1.3.mum
servicing\packages\Package_for_KB2559049~31bf3856ad364e35~amd64~~9.4.1.3.mum
servicing\packages\Package_for_KB2559049~31bf3856ad364e35~amd64~~9.4.1.3.mum
servicing\packages\Package_for_KB2559049_RTM~31bf3856ad364e35~amd64~~9.4.1.3.cat
servicing\packages\Package_for_KB2559049_RTM~31bf3856ad364e35~amd64~~9.4.1.3.cat
servicing\packages\Package_for_KB2559049~31bf3856ad364e35~amd64~~9.4.1.3.cat
servicing\packages\Package_for_KB2559049~31bf3856ad364e35~amd64~~9.4.1.3.cat
I'll post a fix for those in the morning if I can wake up in time

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RELEVANCY SCORE 94

I keep getting an error code 9C48 when trying to install this one important update:
Internet Explorer 10 for Windows 7 for x64-based Systems
Download size: 69.1 MB
You may need to restart your computer for this update to take effect.
Update type: Important
 
 
Also every time I turn my computer off at night there is always a message saying installing 1 out of 1 updates.

A:Windows Update Error Code 9C48

Please try out this fix. It may solve this problem or error.
1. First of all close all programs which are running on your computer and restart the Windows.
2. When Windows have started then click on the “Start” button and then click on the “All programs”
3. Now click on the “Accessories” and after that click on the “Run”.
4. Now you have to type "Services.msc" command in “Run” to open the Administrator Tools' Services panel.
5. Now find the "Windows Module Installer" service entry. If it’s status is 'disabled' then right click the entry and choose 'Properties' and change the startup state to 'Manual', click 'Apply' and then 'OK'.
6. Restart your computer.
 
If that doesn't work try this: http://windows.microsoft.com/en-us/internet-explorer/ie-10-worldwide-languages
 
 
Regards..............

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RELEVANCY SCORE 93.2

Hello everyone. It's been a while... I finally changed my laptop 'cause its GPU got burnt and they gave me a brand new Lenovo Z710 i3-4000m with a GT 745M (not bad). Anyhow, while updating after a new installation of Windows, every single one update got installed successfully except one (partially, you'll see what I mean): the notorious IE11 which always comes up with error 9C48. And I say partially because I HAVE IE 11 installed successfully the first time I installed it, through Windows Update (exhibit A & B below)!

I know that I am making much fuzz for nothing now 'cause I could just hide that update and go on with my life. But I know that's something is not right and it's a shame to begin a brand new installation of my precious Windows 7 with errors.

SURT installation completed successfully (KB947821), sfc /scannow didn't find any integrity violations, I have included only the CBS.log and CheckSUR.logs on my .rar file because I exceed the 8.00 mb limit with the CBS_Persist .zip folders. Thanks in advance for everyone's time to read my post. Peace out \/

A:IE11 error code 9C48 through Windows Update

Sounds to me like a corrupted store somewhere - but before we start messing, let's have a look at some other files...
Please upload the following files.
C:\Windows\windowsupdate.log
C:\windows\IE11_main.log

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RELEVANCY SCORE 92

Hello,
I have the version of IE 11 kb2841134. (opened the browser)
When I try to reinstall it by looking in view updates - it was not there.

My windows update - the IE 11 keeps failing, giving me an error of 9C48.
I've used a Windows Update Diagnostic.
I have an error of 70005, 70002 (when installing IE11 as well), 70057 (during the diagnostic). I've tried the toolkit from windows.

I'm not sure which CBS file it is.
The first CBS file. This is the second CBS file.

Here is the Windowslog file.

I've also included this which was in the log file.


Code:
00:00.000: ====================================================================
00:00.172: Started: 2015/06/06 (Y/M/D) 00:14:27.516 (local)
00:00.234: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.734: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2888049-x64.exe"
00:00.905: INFO: Windows Update Install: Cleaning up old registry entry: KB2888049
00:01.186: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEF161.tmp\Windows6.1-KB2888049-x64.cab"
00:01.311: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEF161.tmp\Windows6.1-KB2888049-x64.cab
00:02.606: INFO: Windows Update Install: Setup return code: 0x00000000 (0)
00:00.000: ====================================================================
00:00.109: Started: 2015/06/06 (Y/M/D) 00:14:36.799 (local) ... Read more

A:Windows Update fails IE 11, error code 0x80070003 & 9C48

Can someone help? :S

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RELEVANCY SCORE 92

A couple of months ago this system had problems with KB2918614, which, when installed, would cause all MSI files to fail to install. In the process of fixing that, I used System Restore several times to roll back to different points.

After I discovered it was KB2918614 and uninstalled it, things were fine. (Until it reinstalled itself again later and I had to remove it again.) This month, Windows Update would never finish checking for updates. I went into Add / Remove Programs to see if KB2918614 had installed itself again, but that listed no installed updates.

I tried SFC /scannow and it wouldn't run.
I tried System Restore and it didn't help.

I manually created HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version according to this: Windows Modules Installer Error:126 - Microsoft Community and then things started to work (Windows Update, SFC, and updates being listed in Add / Remove Programs - though only a few were listed).

Now an optional update (IE11) refuses to install - it gives error code 9C48. (IE 11 is already installed.)
Additionally, KB2871997 succeeds, but keeps showing up.
It also doesn't seem like I got the latest batch of patches - only a few items were listed when I checked for updates, though I'm not sure about this.

CBS.zip attached.
The CBS directory has 5 cab files that aren't included (they make the zip file greater than the 8 MB limit):
CbsPersist_20141001070535.cab
CbsPersist_20141001150330.cab
CbsPersist_2014100717... Read more

A:Windows Update IE11 Error 9C48; KB2871997 Always Redected

The CheckSUR log shows this error...

Code:
Checking Package Watchlist
(f) CBS Registry Error 0x00000002 Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect Failed to open store key
SFC/CBS shows the following error...

Code:
2014-11-12 21:02:30, Info CBS Starting TrustedInstaller initialization.
2014-11-12 21:02:30, Info CBS Fallback code servicing stack search path during setup...
2014-11-12 21:02:30, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2014-11-12 21:02:30, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2014-11-12 21:02:30, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2014-11-12 21:02:30, Info CBS Ending TrustedInstaller initialization.
2014-11-12 21:02:30, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2014-11-12 21:02:30, Info CBS Starting TrustedInstaller finalization.
2014-11-12 21:02:30, Info CBS Trusted Installer core was not initialized.
2014-11-12 21:02:30, Info CBS Ending TrustedInstaller finalization.
2014-11-12 21:02:53, Info CBS Starting TrustedInstaller initialization.
2014-11-12 21:02:53, Info CBS Fal... Read more

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RELEVANCY SCORE 91.6

Right, I hope I can get my problem across clearly as i've tried following many threads in different forums and at the moment i've had no luck...

I'm posting the thread due to the error code 9C48 which I get trying to update IE11 through windows. The first thing that came to mind is uninstalling IE.

1. I've looked under the View installed updates for 'Windows Internet Explorer' and couldn't find it.
2. I've tried uninstalling via command prompt and was unsuccessful (followed this step off a different thread).

Can someone help me with this?? I should mention i'm completely new to this so I need some good help

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RELEVANCY SCORE 89.2

Hey,

I'm having an issue with another computer's updates. When trying to upgrade to IE 11 it fails with an error saying that I need prerequisite updates. After I installed them and removed IE 9 as recommended somewhere, installing IE 11 still fails with error 9c48. I've tried some Microsoft FixIt tools unsuccessfully. The latest CBS log is attached.

Thanks,

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RELEVANCY SCORE 87.2

I have an update "Windows Explorer 9 for Windows 7" update which terminates with the error code 9C48.
I have looked at a lot of fixes on the Web & this Forum and none seem to work.

I have tried the Command line prompt -:FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

Also
"Control Panel/Programs/Progs & Features/Installed Update " but get a msg "Error Occured"

I have also tried the "Fix it" but get "Access Denied" although I have Administrator Status


IE 9 seems to be working ok but I am concerned I may not be getting security updates.

Any Help would be appreciated

Regards John

A:IE update Error 9C48

I dread to think what state your machine is in after those commands

Please follow the Windows Update Posting Instructions and post the requested results.

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RELEVANCY SCORE 86.4

Stuck on Internet Explorer 10, can't update to IE 11 due to 9C48 error.

A:IE 11 Windows Update error 9C48 with Windows 7 SP1 x64

Also Windows update only shows the IE 10 update not IE 11 even though 10 is fully installed and updated. Attached is the CBS folder.

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RELEVANCY SCORE 86

I get an error 9C48 when trying to update IE9 on win7 64bit.

A:Error 9C48 with IE9 update on win7 64

The CheckSUR log shows the following problems....

Code:
Unavailable repair files:
servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
The background errors in the CBS log agree.
I'll post a fix when I can - hopefully tomorrow

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RELEVANCY SCORE 86

I got this windows IE9 update 36.7 mb, but no matter what I do the update fails after restore point is created. It seems I got the same problem as here: Update fails with error code 9C48. - Microsoft Answers but it keeps failing. I tried disabling my Avast AV but no luck. Any ideas how to fix this?

A:IE9 W7 64-bit update keeps failing (error 9C48)

Hello mystvearn

Sorry you seem to have been missed. Have you checked the Prerequisites before installing IE9 - Prerequisites for installing Internet Explorer 9 and also here - Troubleshoot problems when you cannot install Internet Explorer 9.
Also run the system file checker just incase there are any system errors - SFC /SCANNOW Command - System File Checker.

It may also be worth trying the offline installer from here - Download Details - Microsoft Download Center - Windows Internet Explorer 9 for Windows 7 64-bit Edition and Windows Server 2008 R2 64-bit Edition

Regards Danny

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RELEVANCY SCORE 86

Hello, I'm trying to install an update to IE9 but get the error code 9C48.

I've tried to uninstall IE9 but it is not listed in the Windows Update section.

Originally I was trying to install win7 SP1, but was getting an error saying "newer software alreay installed" I think.

Any help much appreciated.

Cheers

A:Error code 9C48 when trying to update IE9

This can repair windows updates problems Windows Repair (All In One)

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RELEVANCY SCORE 86

Ive recently bought a new laptop and I installed all the drivers I got and I also update everything via Windows Update except this IE 11 update.

I cant install it at all. Any solution?

A:IE 11 update fails. Error: 9C48

Well; the ie11 was really designed for windows 8; and therefore ie 11 can be installed on windows 7. That might be why you cant install it.

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RELEVANCY SCORE 86

Hi and thank you in advance for your help.

I work for a school and am having an issue with IE 11 on many machines I just imaged. IE will not go to internal intranet links and is many times not loading or slowly loading pages. I read in another forum to uninstall the IE 11 update. I did this on one computer, rebooted, then tried to manually install IE 11. However, that didn't work. So, I let it do updates. It pulled down IE 9, IE 10, and IE 11 in windows updater. I performed the updates 3 times, each time with one failing until I am at the final update which is IE 11 and it fails. I performed a registry fix using CCleaner, but no dice. I have seen on some other threads here that after running the CheckSUR tool, there has been a fix given. I was wondering if this is something I need to do for every machine (about 18) or if there is a way I can fix it myself. Thanks for any help!


Machine Specs

HP Compaq DC7800 CMT
Win 7 pro x64
3 gb RAM
500 gb Seagate HD
NVIDIA GeForce Graphics Card
Intel Core 2 Duo
Microsoft Forefront Endpoint

A:IE 11 x64 update failing Error 9c48

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 85.2

I managed to fix most of the checksur errors (there was 8 in the beginning) on my own but now I am stuck.
Anyway I am on Windows 7 SP1 32 bit, I have run checksur and then sfc and uploaded the CBS folder with the logs.
Thanks in advance

A:Error code 9C48 when trying to install IE 11 update

CheckSUR found and fixed one problem.

SFC found this error...

Code:
Line 4787: 2014-09-10 01:33:43, Info CSI 000001db [SR] Repairing 1 components
Line 4788: 2014-09-10 01:33:43, Info CSI 000001dc [SR] Beginning Verify and Repair transaction
Line 4791: 2014-09-10 01:33:44, Info CSI 000001de [SR] Cannot repair member file [l:20{10}]"mshtml.dll" of Microsoft-Windows-IE-HTMLRendering, Version = 11.2.9600.17107, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 4794: 2014-09-10 01:33:45, Info CSI 000001e0 [SR] Cannot repair member file [l:20{10}]"mshtml.dll" of Microsoft-Windows-IE-HTMLRendering, Version = 11.2.9600.17107, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 4795: 2014-09-10 01:33:45, Info CSI 000001e1 [SR] This component was referenced by [l:152{76}]"Package_1_for_KB2953522~31bf3856ad364e35~x86~~11.2.1.0.2953522-2_neutral_GDR"
I'll post a fix protocol for it later.

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RELEVANCY SCORE 85.2

Hi there, Need some help getting some updates that won't update. This is for installing IE10 (which is funny because I'm already running IE 10) and then installing IE 11.

Downloaded the System Update Readiness Tool and installed it

Completed a SFC scan (no problems detected)

Ran the windows update repair tool

Nothing made a difference.

Here's a link to the CBS.zip https://drive.google.com/file/d/0B27...ew?usp=sharing

Thanks,

Shawn

A:Update error code 9C48 and 9C59

You appear to have some major corruption.
Here's what CheckSUR found...

Code:
Unavailable repair files:
servicing\packages\Package_110_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_146_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_147_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_148_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_149_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_150_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_160_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_161_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.m... Read more

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RELEVANCY SCORE 85.2

I am running Microsoft Windows 7 Home Premium x64 SP1 and everytime I try to install IE11 from Windows update it gives me the 9C48 error. I've tried downloading and installing the IE 11 standalone installer but it keeps giving an error that "Setup cannot continue because a more recent version of Internet Explorer is installed on your computer".

I have been searching Google and these forums and I noticed people attach their CBS and checkSUR logs after running sfc /scannow, so I am doing that as well in hopes of someone being able to help.

I have tried so many different fixes, CheckSUR, subinacl, MS Hot fixes, uninstalling IE11 etc. I hope someone is able to help. Thanks in advance for your help.

A:Error code 9C48 when trying to install IE 11 update

I was curious if anyone knows how I can fix this issue?

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RELEVANCY SCORE 85.2

I got error code 9c48 when trying to install the important update for IE9. Not only has the update failed, but it has caused IE9 to be inoperable, resulting in NO browser. I can't seem to find any solution. Please help.

A:IE9 Update Failed - Error code 9c48

Try a system integrity scan
RUN > CMD > SFC /SCANNOW

Also try using firefox to access the net,then uninstall IE & download to install IE9 again.

You can try rolling back to your previous ver as well.

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RELEVANCY SCORE 85.2

Hello all. I've been having a similar problem to what has been addressed here already and I was hoping that I could get some help.

I am running IE10 on Windows 7 Home Premium (64bit) and haven't really been having any problems except that Windows keeps trying to update to IE10 and when I let the update run it fails with error code 9C48.

I think the update keeps coming back because (1) in Windows Features it only shows IE9 and (2) in the installed updates it only shows IE9. I've tried uninstalling IE10, but there is nowhere to execute an uninstall command (no version of IE shows up in the Remove Programs menu in Control Panel).

I would like for the auto update to go away because these three features are synched (auto update, windows features and installed updates) rather than hiding the update and running the IE Update Blocker.

I have attached the CBS log and a screenshot of the error.

Thank you in advance.

Attachment 302959
Attachment 302958
Attachment 302960
Attachment 302961

A:IE10 Update Failed - Error 9C48

Both CheckSUR and SFC are free of problems - so we'll have to look elsewhere.

It may be a case of attempting to rip IE10 out by the roots...
command line uninstall IE10 on W7 may help with that.

Please post the C:\Windows\windowsupdate.log file and all IE*.log files

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RELEVANCY SCORE 85.2

I ran Windows Update and there is an update for IE 9, but when I try to install it I get error code 9c48. I have tried every fix on the net to repair this, but to no avail. I have tried to uninstall IE9 and reinstall, but there is no update for IE9 in my installed updates. I have run sft / scannow and tried to fix the dll. I also have cleaned the registry and repaired the .net framework and 6-8 hours later. Still no IE, still no update.

I don't care about the update as long as I have a working version of Internet Explorer on my machine. Please help! I also have attached the .txt document of the cbs/logs with the erros from the scannow command.

Please help! Thanks.

A:Error Code 9c48 when installing IE9 Update Win 7

Please try out this fix. It may solve this problem or error.

1. First of all close all programs which are running on your computer and restart the Windows.
2. When Windows have started then click on the “Start” button and then click on the “All programs”
3. Now click on the “Accessories” and after that click on the “Run”.
4. Now you have to type "Services.msc" command in “Run” to open the Administrator Tools' Services panel.
5. Now find the "Windows Module Installer" service entry. If it’s status is 'disabled' then right click the entry and choose 'Properties' and change the startup state to 'Manual', click 'Apply' and then 'OK'.
6. Restart your computer.

You should be able to update your internet Explorer 9(ie9) without any error message popping up on the screen.

Hope this helps. Good luck.

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RELEVANCY SCORE 85.2

HI all,

Just registered after seeing a similar thread on here to the issue I have.

I have a laptop with 7 Home premium 64 bit SP1 that is up to date with the exception of an IE9 update that refuses to install at all.

Have tried various different methods but to no avail including attempting to remove IE9 and then try a reinstall.

Uninstall hasn't been possible. Any help would be much appreciated.

Attachment 256916

Attachment 256917

A:Win7 64 Update failed Error 9C48

Hello adz76 and welcome to the forums

I've never seen a 9C48 error code from these problems before! Thank you for all of the logs, they are very helpful.

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages

Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log
You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2675157) from Official Microsoft Download Center

I... Read more

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RELEVANCY SCORE 85.2

Hello, I have just reinstalled Windows 7 Starter on my Asus Netbook. I have spent yesterday installing updates and there is one update that is giving trouble.

It is the update for IE11 for Win 7. It fails with the error code: 9C48

The only third party programs I've installed is Chrome

The CBS.zip file is over 9MB so the forum will not allow me to post it. The result from sfc /scannow was:


Code:
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
I could upload the zip to dropbox or Google Drive if that would help. Thanks in advance.

Edit: I've uploaded the CBS zip to google drive. Link here:

https://drive.google.com/file/d/0B9b...it?usp=sharing

A:IE11 update error 9C48 Win 7 Starter

Hi and Welcome to Seven Forums,

Take a look at this tread on the same issue - Windows Update Failure Error Code 9C48 Unable to Fix. - Microsoft Community

Does this help?

Regards,
Jamie

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RELEVANCY SCORE 84.8

Hi
Started getting this yesterday which is wierd as IE9 was installed (18/‎09/‎2013 by windows updates) and still working and now updates thinks it needs to install again.
So SFC /Scannow ran with no errors.
Checksur Ran with error I have downloaded the offended kb files expanded and placed them in windows temp checksur packages folder and ran again. Now it is saying cupt files on ones that I cannot find
Attached is the zipped cbs folder.
Thanks in advance

A:Error 9c48 internet explorer 9

Your CheckSUR scan shows the following problems:

Code:
Summary:
Seconds executed: 604
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1
Unavailable repair files:
servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.mum
servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.mum
servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.cat
servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.cat
These files are from IE9, and will prevent the proper installation of IE11.

I'll post a fix a little later.

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RELEVANCY SCORE 84.4

Hi. I am not sure if I am infected, but I posted in another forum, and someone told me it sounds like I am. They told me to post here. The basics... I bought a brand new Dell Inspiron M5010. I am the first owner, and have the dell 1 year standard mail in service warranty. Right now, I have Mc Afee installed, because it came for a free month with the computer. I was planning on switching to Norton once my trial ended, but since I am having issues with my other computers as well, I am looking for a very good antivirus (even if it costs money) for Windows 7. This computer came with Windows 7 home premium...
and I have the product key sticker on the bottom of my laptop. Since I have gotten the laptop, a little flag with an x on it pops up... It will tell me several messages all at different times... Sometimes it will tell me my windows firewall isn't on, but when I access the control panel, it says it is on. I have tried clicking the turn on now button and nothing happens. The flag will also say that it can't update my computer and no updates have ever been added... Also it will tell me that internet explorer 8 stopped working properly. It will also tell me that internet explorer has stopped working. (I have one internet explorer that says 64 bit next to it, and one in another location that just says internet explorer, I think this one is the 8.) I have moderate computer skills... and really need this taken care of quickly. I am in college, so it is very important that... Read more

A:Windows 7 won't Update, and Internet explorer keeps having an error!

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RELEVANCY SCORE 84.4

I have a new laptop running Win7 Pro SP1 64-bit as its operating system. It came with IE8. I've been applying the dozens of Windows updates that keep showing up, and they all seemed to apply successfuly until I reached the IE11 update/upgrade. That's when things got weird.

-It kept saying that it had failed, with an error code of 9C48.
-If I restarted, it tried to reinstall the update (which failed) and then when I would re-run Windows Update it would show the IE11 update as an important pending update to be applied.
-However, when I would launch IE and check the "About IE" info, it showed that I was running IE11 not IE8. It was as if it was sort of installed but not fully.

Through internet searching, I stumbled on a couple of your threads. I hadn't read the warning about "don't try acting on advice given to another user" yet so I tried some of the suggestions as follows:
- I installed and ran the System Update Readiness Tool. The CheckSUR and CheckSURpersist logs both show "no errors detected."
-I ran System File Checker (sfc /scannow) and the result was that "Windows Resource Protection did not find any integrity violations." (If I had known about "verify only" I would have run that, but this was my first exposure to this tool.)
-I doublechecked a list of IE11 update prerequisites, and it looked to me as though all the required updates were installed.

Here's where I got brave (or foolhardy?):
-When I scanned some of... Read more

A:Another IE11 Update failure - Error Code 9C48

Here are some of my log files - CheckSUR, CheckSURpersist, IE11_main and windowsupdate.


I assume you may want to see my CBS logs, but I will need some help getting you what you want. I wound up with 1 CBS log and 5 CBSpersist logs, and when I zipped the folder it was 171MB in size which is way too big to upload here. I can try zipping the individual files to see if any of them would be small enough to upload.

FYI, I'm not an IT person and I have minimal experience knowing what I'm seeing when I try to read a log file. So please keep things simple where you can.

Thanks!

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RELEVANCY SCORE 83.6

Attachment 290231
i having problem with this windows update

here is zip for CBSAttachment 290230


thanks!!!

A:windows update error (code 9c48 and code 9c57)

You haven't run the CheckSUR tool.

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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RELEVANCY SCORE 83.6

Have gotten this error for a while in windows update and have also been unsuccessful installing IE11 as a stand alone. My current IE version does not open anymore.

1. Ran SURT -- no errors
2. Ran SFC/scannow -- no errors
3. The error code in Windows update is 9C59

I have attached CBS log files in a zip file.

Thanks for your help. Pepper me with any question that may help resolve this...

Thanks.
The Booter

A:Windows update - Internet Explorer 11 error 9C59

We need ALL the requested logs, please!


Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 82.4

Hi Guys,

I am new to the forum so sorry if this thread is not as it should be.

I have spent a while researching the above issue and there has been a number of these issues brought up and I have seen that you guys are very experienced in this field so would like to pick your brains if I may.

I understand this issue is generally different every time it pops up, unfortunately I have looked through the CBS log and cannot see which of the many errors are the cause for the Internet Explorer 10 update 9C59 issue.

I have attached the logs suggested and would really appreciate any help with this.

Oh! I have tried using the stand alone IE 10 installer but this failed also.

Thanks

A:Windows Update error 9C59 when updating Internet Explorer 10

Does anybody have any ideas?

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RELEVANCY SCORE 82.4

Please help, I want to install windows 10, but I get a false code 9C48 windows update. I have close a picture of the foute. Can you help me. I prefer in Dutch language, because my English is not correct. Please help :)

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RELEVANCY SCORE 81.6

Greetings!Although I only recently noticed the magnitude of the problem, all updates of my 32-bit version of Windows Vista have failed for the last two months. The only attempted installations were Definition Updates for Windows Defender, and each resulted in a Code 8024402C error. Following instructions in the Microsoft Knowledge Base, I reset my proxy server through the command prompt (netsh winhttp reset proxy, net stop wuauserv, net start wuauserv). However, my current WinHTTP proxy is set to "Direct access (no proxy server)" and it therefore seems to have had no effect. I have also enabled "Automatically detect (LAN) settings" in Internet Explorer, but this did not resolve the issue either.I suspect this may have something to do with a scareware program I was sucked into installing a while ago (I do not remember what exactly it was but it did warn me, among other things, about a particularly high internal temperature). Once I realized what it actually was, I uninstalled it and cleared all the suspicious files I could find from my hard drive. Despite my efforts, unfortunately, Internet Explorer began to act strangely, with the IE window and snatches of what seemed like online streaming radio loading randomly and spontaneously. I uninstalled and reinstalled IE, which seemed to make the streaming go away, except IE still sometimes tries to flood my screen with pop-ups all pointing to the URL hxxp://bl8yl8rahh6lii1eudy5zif8/.I wanted to run a scan wit... Read more

A:Windows Update Error (8024402C), Random Internet Explorer Pop-up Flooding

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

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RELEVANCY SCORE 81.2

Hi,

I'm having the same trouble as a lot of other people I think - update failures on the above codes.
Ii have attached screen shots of the error messages and my CheckSur file. My CBS is file is huge (even zipped) & as I'm a bit thick when it comes to this sort of thing, I didn't want to start deleting things and make the problem worse!!!!

Any help you can give me would be greatly appreciated!!!

Jo

A:Windows Update Failure 9C48 and 9C59

Hello again,

I've split my CBS files and attached them!!

Really hope you can help!!

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RELEVANCY SCORE 79.2

Greetings!(I have been directed to post here from the "Am I infected?" forum. My previous thread is located here).My Windows Vista (32-bit) has been unable to update for over two months. Windows Update has tried to install the latest Definition Updates for Windows Defender, but has experienced a Code 8024402C error each time. I do not access the internet through a proxy and setting "Automatically detect (LAN) settings" in Internet Explorer did not resolve the problem.It seems I am unable to access selected websites: Firefox cannot find the servers at download.microsoft.com and www.yahoo.com, even though these sites work fine on other computers using the same home network.At times, IE also attempts to flood my screen with pop-ups pointing to a broken non-URL, most often when I re-log into Vista after waking up my computer from Sleep mode.I paste (DDS) and attach (Attach, ark) the requested logs below.Thank you for your help in advance!.DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26Run by Severan at 18:45:03 on 2011-08-19Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.2037.1231 [GMT 8:00].AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}.============== Running Processes ============... Read more

A:Windows Update Error (8024402C), Unable To Access Certain Websites, Random Internet Explorer Pop-Up Flooding

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415180 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 78

WHEN I GO FOR INTERNET EXPLORER UPDATE FOR WINDOWS 7 x 64 BASES SYSTEM. EVERYTIME IT GOES FAILED SHOWING ERROR CODE 9C48. WHAT TO DO. IS EVERYTHING ALRIGHT.

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RELEVANCY SCORE 75.6

I recently had some issues with the laptop so i decieded to format the drive and do a complete clean install but after doing so the computer is alot slower then it used to be and im also getting the svchost error with mbam and im also getting a rootkit error threw kaspersky. Please help me remove these errors and improve the performance of the computer.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16450
Run by Talia at 13:36:24 on 2012-12-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2708 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k LocalS... Read more

A:MBAM SVCHOST.exeSVCHOST.exe wont delete, Computer running slow, Windows update fails 9c48

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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RELEVANCY SCORE 75.2

Hi,

Did all 4 steps ofWindows Update Posting Instructions.

Can I uninstall SURT of is it still necessary to use it ?

THNX
Roey

A:Internet Explorer 10 update - error 9C59

The SURT doesn't actually 'install' anything - it merely corrects faults in Windows installations. Please don't delete the original file yet, as we may need it again later.

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RELEVANCY SCORE 74.4

Hello all, I'm running a custom built computer that doesn't seem to want to update to IE 11 (or 10 for that matter). I'm running IE 9.0.8112.16421 currently.

The error code I get from the Windows Update is 9C47. I then get a link to install prerequisites which either don't apply to my machine, or are already installed.

1) I ran and installed the SURT
2) I did the SFC scan which found no discrepancies
3) The windows update error code is 9C47
4) I have attached the CBS logs.

I am not very good with coding or understanding the windows registry. I did contract a Virus/Trojan that corrupted windows firewall and a few other things a while back (maybe 6-9months), but I was able to remove it using a few techniques I found online. All virus scans with Microsoft Security Essentials and Malwarebites comes up clean. I did have to restore the firewall function using some DIY things I found online.

I know there are some geniuses on this forum that have helped others in my situation. Any help would be greatly appreciated.

I apologize in advance if I left out important information. Please let me know what you might need from me.

Regards,

Jon

A:Update to Internet Explorer 11 Fails, Error 9C47

Welcome to Seven Forums!

Seems there are a few fixes for this and not all work for everyone, can you follow through with some of the suggestions here: Update to I.E. 11, Get Error 9c47 - Microsoft Community ------ Then report back and let us know if you could fix it?

Before doing any of these, please make sure your data is backed up just in case. Please disregard Pinaki Mohanty's (Support Engineer) Method #3 suggestion. Only use that as a worst case scenario fix.

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RELEVANCY SCORE 74.4

Hello guys,
a couple of weeks ago my father asked me to update his PC, running Windows 7 Professional 32bit.

I ran Windows Update, everything went smooth despite for one update, Internet Explorer 9 -> 10 upgrade.
Installation process failed on first run, but then, when it was automatically re-executed on reboot, it completed successfully (at least I thought so, sigh).

I immediately noticed that IE10 was installed in the English version only, while my father used Italian IE9;
not a big deal, let's try to install the Italian one ...
installation process goes to 30%, then pc reboots ... on reboot it goes to up 99%, but suddenly it says that it's impossible to apply the update and everything is reverted back!
Everything I got it's error 80070643.

The same thing happens when I try to uninstall IE10 by hand (I tried all methods known, Control Panel, Command Prompt etc.), but it's always goes up to 99% and then reverts the changes.

Yesterday, surprise: Windows Update was able to install IE11, but it's the English version, of course; when I try to install the Italian one or go back to IE10 I got the same error of previous 9->10 transition.

How can I fix that error to be able to install the IE version I want?

Attachment 293311
Thanks in advance.

A:Can't downgrade or update Internet Explorer, error 80070643

You have some interesting errors in the background CBS data...

Code:
Line 68713: 2013-11-11 21:20:49, Error CSI [email protected]/11/11:20:20:49.208 (F) Logged @2013/11/11:20:20:43.935 : [ml:114{57},l:112{56}]"MOF (install online) $(runtime.wbem)\it-IT\msfeedsbs.mfl"
Line 68715: 2013-11-11 21:20:49, Error CSI [email protected]/11/11:20:20:49.208 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(1083)
Line 68722: 2013-11-11 21:20:49, Error CSI [email protected]/11/11:20:20:49.208 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_WIN32(1083)
Line 68726: 2013-11-11 21:20:49, Error CSI [email protected]/11/11:20:20:49.208 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error HRESULT_FROM_WIN32(1083) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
Line 68728: 2013-11-11 21:20:49, Error CSI 000000[email protected]/11/11:20:20:49.395 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(1083).
Line 68730: 2013-11-11 21:20:49, Error CSI [email protected]/11/11:20:20:49.395 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(123): Error HRESULT_FROM_WIN32(1083) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Install expression: hr
Line 68736: 2013-11-11 21:20:49, Error [0x018020] CSI 0000004d (F) Failed execution of queue item Instal... Read more

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RELEVANCY SCORE 73.6

Hey all, I got an ERROR 80070057 For Cumulative Security Update for Internet Explorer 8. There is a screenshot in the attatchment does anyone know how to fix this error?. I found many Vista users on Google having the same problem, no fixes for Windows 7... thanks in advance!.

A:ERROR 80070057 For Cumulative Security Update for Internet Explorer 8

Welcome to Seven Forums voodoochild16. What is the KB# of the specific update. Did other updates work, and only that one fail? A Guy

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RELEVANCY SCORE 73.6

I have been looking around trying to find a fix for this issue, and no matter how hard I try, I cant get it to work. I need IE to update so I can get the upgrade to Windows 10.

Can someone who knows how to fix this error please help me and walk me through fixing it?

A:Internet Explorer 11 update failed error code 9c59

Hi Khaz, welcome to Windows Seven Forums.

Read through this MS website & see if there ia anything there that could help.

https://support.microsoft.com/en-us/kb/2872074

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RELEVANCY SCORE 73.2

I did the SURT & the SFC scan and have attached the requested files. An additional note is that my system has been very slow with all browsers. Any help is very much appreciated.

A:Code 9c48 update won't install

This could be the source of your problems.

Code:
Unavailable repair files:
servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~amd64~~9.4.1.0.cat
I'll post a fix for it in a bit.

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