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Cannot connect to modem, 169 IP address

Q: Cannot connect to modem, 169 IP address

Need some help with a problem that just started. My HP G71 laptop, with Windows 7 Home Premium, will not connect to the internet over the wireless modem I have. Other laptops in the house have no problem in fact, that is how I am typing this right now
I checked the iP address and it starts with 169. The research I have done says that is bad...I am not an expert.

This laptop has been giving me fits lately with malware and I have frequently been running Malwarebytes and other programs to remove. I have tried these things based on a youtube video I watched for this issue.:
1. Went to cmd prompt and tried to release and renew ipconfig. Got this message: "an error occured while releasing interface wireless network connection: The RPC server is unavailable.
2. Went to control panel/network and sharing center/change adapter settings then disabled and enable device
3. Went to properties of device, then uncheck QoS packet scheduler, then went bck in and checked it again
4. Went to services and located DHCP client.It is not listed as being started. When I tried to start it, it said : "Windows
could not start the DHCP client service on local computer. Error 1068: The dependency service or group
failed to start.
5. Tried to restore system to previous point from yesterday...did not work, go an error that said system resotre failed to extract the file C:/Windows\$NtUninstallKB62280$\485945278 from the restore point. the restore point was damaged or deleted.

No luck so far. Any advice to get my internet up and running.

Preferred Solution: Cannot connect to modem, 169 IP address

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Cannot connect to modem, 169 IP address

If you would like help with malware ...

Read Everyone MUST read this BEFORE posting for help in this forum and post the requested information here. When I see that you have posted the information I will move this thread to the Virus & Other Malware Removal forum.

Bump your thread there once a day--no more often--until you get a reply. They're kinda busy over there.

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I keep getting booted off the internet every few minutes. My modem has been re-programed by the ISP and I'm still getting a bad ip address according to the isp help desk. I also can't connect to the router setting through

Router - Westell Model 2200 DSL Router

Please Help!!

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : Jaylaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ip3networks.com

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-18-F3-2D-13-6D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ip3networks.com
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
Physical Address. . . . . . . . . : 00-15-C5-AD-71-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::547b:2d10:3a38:2291%7(Preferred)
IPv4 Address. . . . . . . . . . . : Read more

A:Can't connect to Modem settings ip address

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I can't log into my MODEM. I was able to set it up once using the default gateway IP address about a week ago. Then my kids unplugged it and something changed when plugged back in. When I try to log into my modem using the IP address it just gives me a web page saying its unable to connect. My internet works fine, I am able to ping the address and it replies with no data loss, I can trace route to it, I can release and renew the IP address DHCP server. I am just unable to bring up the webpage to login. I have turned off my firewall (windows firewall). I am just at a loss on what to try next. I want to turn on my Wi-Fi and such, essentially administer my router for my computer. I have did a hard reset, held the button for the recommended 15 seconds with both power on and power off but no change. The modem is a Technicolor TC8717T.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 8189 Mb
Graphics Card: ATI Radeon HD 3800 Series, 512 Mb
Hard Drives: C: 55 GB (17 GB Free); E: 596 GB (587 GB Free);
Motherboard: Intel Corporation, DX48BT2
Antivirus: Microsoft Security Essentials, Enabled and Updated

A:Unable to connect to my MODEM via IP Address for setup

Edit: I ran the Microsoft Internet troubleshooter and I used the IP address instead of the domain name and it said "The remote device or resource won't accept the connection". So it seems something within the router is refusing to let me connect, but still acting in the MODEM role.

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Hey everyone.

I've ran into a problem that I can't quite figure out. My internet connection shows 'no internet access' even though my ISP shows the connection is coming into the house just fine. I usually use a router (NetGear-WNR3500U) but I right now I have the Ethernet connection plugged directly into my PC. I tried directly plugging into my laptop and the internet works just fine. So I know the problem resides in the PC.

Some troubleshooting things I have tried.
-Power cycled my modem, router and PC.
-Repinged my connection from my ISP(Comcast Xfinity)
-Used the reset option on the router and the modem
-I was walked through the internet options needed with the tech support from my ISP to make sure DHCP was enabled and every other setting was correct, and he cleared me that all settings were correct.
-Tried ipconfig commands to /renew and /release my IP
When I tried ipconfig /renew I get the error 'An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server'

-Restored my PC to a restore point where the Internet was working

All of these options did not work.

What I think the problem is and I am not sure how to fix it, when I run the ipconfig /all command my Auto configuration IPv4 Address shows which I was told is a router IP address even though I am plugged directly from the modem to my PC with an Ethernet cord. So I think that's my problem? But I am not sure.

I'd be glad to prov... Read more

A:'No Internet Access' IP address shows router not the modem IP address

That would be your ISPs' address, the router would probably be or so, in the properties, advanced button for the ipv4 of your adapter, make sure both settings are on auto, and add the correct router address in the gateway box.

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I downloaded windows 10 and now my IPV4 DNS server and Modem have the same address. I set DNS and IP to Auto in windows 10 and restarted. it will not change. so I can't stay on internet. can anyone Please Help me. Ethernet hookup


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Just moved in and brought my ADSL wifi modem Belkin F1PI241EGau with me, but over here there is cable and the provider supplied me with their modem motorola Surfboard SB5101E. I would like to connect these two to use the wifi. Would that be possible?

Thank you

A:Can i connect my adsl2/2+ wifi modem/router to cable modem?

Not really. The ADSL router doesn't have the correct WAN interface. You need a standard router with an Ethernet WAN connection.

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My Motorola SBG901 Modem/Router combo has stopped connecting to the internet. I have done all the troubleshooting with Comcast and with Motorola and it is out of warranty, so I will have to purchase a new one.

In the mean time, I wanted to use it only as a wireless router connected to my Scientific Atlanta DPC2100R2 modem. Is there any way to do this? Is there a way to disable the modem in the SBG901?

Simply connecting with the ethernet cords has not worked. I connected the DPC2100 to the SBG901 via ethernet cord. My computer was able to pick up a wireless connection but there is no cable connection. I am using Windows 7.


A:(Comcast) Connect Modem To Wireless Router/Modem Combo!

Is there any way to do this? Is there a way to disable the modem in the SBG901?Click to expand...

Perhaps a really skilled electronics engineer or technician could take it apart, separate the modem from the router portion and add an ethernet WAN port.

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Hello Guys,

I wanna Know That I hab a nokia siemens SL2_141 modem which is not in use...beacause I dont have anymore BSNL connection. Now I am using A Wireless Modem of MTS. Recently I have Buyed New Phone I wanna Use wifi...
So ,Wanna Know From You Guys...

HOw Can I connect Internet of my Wireless Modem to The Wifi of nokia siemens SL2_141 Modem.I have Attached A photo So that U ppl Understand properly..

Pls, Help me out with this Problem
OS-Window 7 (32bit)

Uploaded with ImageShack.us

A:Connect a Wireless Modem to ADSL modem for Wifi

The "nokia siemens SL2_141" is a modem/wireless router combo; I assume that "A Wireless Modem of MTS" is also a modem/wireless router combo.

If my assumption is correct you can use the Nokia as an ethernet switch and wireless access point ...

JohnWill's procedure (Aug. 30, 2008) for configuring a secondary router as a switch and, optionally, wireless access point follows.

Connecting two (or more) SOHO broadband routers together.

Note: The "primary" router can be an actual router, a software gateway like Microsoft Internet Connection Sharing, or a server connection that has the capability to supply more than one IP address using DHCP server capability. No changes are made to the primary "router" configuration.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses through, I'd assign the secondary router as it's IP address, for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If ther... Read more

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Hi I have an acer aspire 5315, windows vista,32 bit operating system.
I recently got a new modem/router (it's apparently 2in1 from rogers) and I cannot connect to the internet. When I attempt to connect i can only connect to the "local" connection. Everyone else in my family can connect via wireless and I can only connect if i use an ethernet cable which is directly connected to my laptop.

When i typed in ipconfig/all on the command prompt this is what pops up :

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : Alice
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : vlan1.phub.net.cable.rogers.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : vlan1.phub.net.cable.rogers.com
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-1B-38-78-6B-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e571:336d:3be9:625%9(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : January-12-13 7:19:13 PM
Lease Expires . . . . . . ... Read more

A:cannot connect to internet using new modem. I can only connect 'local connection'

Atheros AR5007EG Click to expand...

this is a problem adapter on vista whenever a change is made

Have a read through the following - the most common fix is the driver update - from the manufacturers website or from the atheros website

Atheros Wireless Adapter - AR5007EG & AR5007

Over the last couple of years we have been seeing a lot of problems with the above adapters, mainly concerning WPA and WPA2 encryption and mainly on windows Vista.
We have seen just a couple of issues on other windows operating system, windows XP and windows 7.

Windows XP:- A driver update has resolved the issue
Windows 7 :- No conclusive results for a fix

The wireless adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
Please post back a reply here, and let us know if that works or does not work.
If you post back the make and exact model of the router - we can advise how to disable the wireless security

The majority of fixes are via installing a new driver from either the Manufacturers website and if that does not resolve the issue then from the atheros web site - see item (3)

Here are a number of possible solutions

--- 1) In Device Manager right click on the wireless adapter and "update driver."

--- 2) Download and install th... Read more

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I recently updated my high speed internet with a Rogers high speed wi-fi modem. Initially I could log into the wi-fi network but after changing the wi-fi modem password I cannot login using wi-fi......my laptop still recognises the old modem password and I cannot input the new password. How do I change the password connection.....it does not ask to change it when I try to connect.

A:I cannot connect to wi-fi modem after changing wi-fi modem ...

Hi @rufus007, Welcome to HP Forums! I understand that you need to update the WiFi password on your laptop. I want to help. Please follow the steps below:Right-click the WiFi symbol in the system tray and select Open Network and Sharing Center.Click Change adapter settings.Right-click the WiFi adapter. ...In the WiFi Status dialog, click Wireless Properties.Click the Security tab and then check Show characters.Update the password, and save the settings. Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below!    If you require further assistance let me know and I will gladly do all I can to help. Thanks. Regards,

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Able to connect wirelessly to internet through DSL modem fine. Desktop that connects to DSL modem via ethernet cable has lost its connection - had been working just fine (have not changed any physical connection since network connection dropped). Cannot ipconfig as no connection to modem. Light just blinks where plugged into modem. Happened once before and it was some controller or other than needed to be reinstalled, however, nothing on the device manager is currently showing red. Have tried deleting and reinstalling for the network connections on desktop to no avail. Any ideas? (compaq presario sr1475cl running xp sp2) Thanks in advance

A:DSL Modem Fine, Can't connect to DSL Modem

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Hi All,
I have Laptop Toshiba Satellite L775, windows 7. I used cable modem Motorola SURFboard SBG6580 and it was working fine. Then I changed my ISP to Century Link and used their DSL modem and still everything worked just fine. Now I moved to another city and used same cable modem (SBG6580) and connected my business PC thru ethernet and it is working fine. The problem is with my laptop which I tried to connect wirelessly but coudn't so I tried to connect it thru ethernet but it does not even recognizes it. Funny thing is my hard wired computer has picked up same network name thru modem and is working fine both thru ethernet and wifi (this computer I am using first time with this modem).
My laptop find available networks and when I select my network with password, some time it says connected with limited access and some time "windows was unable to connect" message. I tried most of the solutions by calling Suddenlink and Motorola but no luck. I am wordering if it has to do anything with centurylink's DSL modem being used on this laptop before and somehow blocking cable modem?
Any help?

A:Solved: Cable modem to DSL back to cable modem-now my laptop can't connect to interne

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I have already contacted CISCO and they do not have the MAC address because the modems warranty expired in 2015. I have the Cisco 881 Modem, is it possible to hook it up to my computer to view the MAC address?

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I recently installed a DSL modem and hooked it up to my Router. Now both of them have firewalls installed, but if i connect to my modem via the 192.168.xx.xx address, all of my computer mac addresses are listed. why would the modem have that information, when the router is the one who should care...

I have static ips set up for each computer and my router set to DHCP. dont ask why, it just works.

But im worried that all someone would have to do is connect to my modem to get to my computers, they can completely bypass my router, as if it's not there :S

A:DSL Modem and MAC address

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Hello I have recently brought myself an ethernet modem but it came without any instructions and I don't know the IP address it is an Asus AAM 6000EV. I think the IP address is but i'm not sure does this sound right? and is there anything else i need to know? thanks. coastymad.

A:What IP address is my modem??

yep modem /router
it should have default of 192 168 1 1
found this quicky thing
you will need to change the nic settings
was OS are you running and or do search here lots of stickys on setting up your network card
there may be a reset button on it ,if router is used and does not work properly try resetting

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Okay I have a D-Link DSL G604T Wireless ADSL Router (revision B3), I works fine it works both with the LAN and wireless parts, I am connected via a ethernet cable on the computer I am using currently and my mums iBook is connected via the wireless.

But it wont give my computer an IP address, It was working fine but recently it stopped working, I am not sure what I did to stop it from working.

I tried connecting via my wireless adapter D-Link DWL-G510 (revision C) and then I moved the modem/router into my room and used an ethernet cable and plugged it into my onboard ethernet port, it wouldn't assign me an IP for that connection either.

I don't have a MAC address filter running on the modem, there is no wireless security nothing on the modem side that blocks my computer.

I tried using static IP's for both a wireless connection and using the ethernet, it connects to the modem, and I can access the modem but not the internet. It appears that when using static IP's it isnt routing me to the world wide web.

So It must be something to do with my computer. I tried to do a system restore, but that doesn't work It goes through the process of restoring, then when it restarts it comes up with incomplete restore cannot complete process or something. I tried multiple restore dates to restore to and none worked.

I would just re-install windows and be done with it, but I dont have any means of backing up data that I dont want to loose

Does a... Read more

A:Modem won't assign me an IP address

The router does not assign you an IP. Your computer is supposed to ask for one. Since the iBook is working OK, your router is responding to DHCP requests properly and your coomputer is to blame.

When you set up the static IP configuration, did you fill in all the data correctly? IP, mask, gateway and DNS exactly as on the working client? (The last octet has to be different for the IP address of course.)

Have you removed any malware recently? It could be that the removal program overdid it. Maybe run WinSockFix..

From your PC, post the output of "ipconfig /all" command.

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I have Hamachi running on my Vista operating system to have remote access to a desktop with Windows XP. Everything has run fine until today when I had to replace my modem on the Vista operating system that my wireless laptop runs on. Now, I have Hamachi still installed and running and I can see my remote access to the other computer, however my computer is not able to access the information from the other desktop Windows XP, because I have a new modem and do not know how to configure that new modem with the existing Hamachi.

So, my question is how do I set up the new wireless 2 modem to be seen by the Hamachi VPN network that is currently running all the time on my laptop to read the information on my business partner's desktop?

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I'm trying to find the correct information. Hooking directly into a modem is it possible to get a 192.xxx. Now I mean a normal modem. Not a modem router combo or some wireless nonsense. A basic wall then modem into a computer connection. Rebooting the computer and power cycling the modem. Using DSL or cable. Is there any way a person would get a 192.xxx ip address or is the person just not being honest and hooked up into a router?

A:Can you get a 192.xxx ip address connected into a modem?

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hi there , hows it going?
was down having a look at a friends computer, xp pro sp2, connected via ethernet -cable modem.
no internet connection, there is a physical connection and ive done the usual troubleshooting procedures

went into cmd and done ipconfig/all

his ip address started with a 192 address as did the default gateway etc.....DHCP is on

blinking 'ready' light on the modem itself, but noting lighting up on the 'send', 'receive' lights on the modem.

im with the same provider and my 'ready' light is on constant.

has he been cut off?? hes adament that it is on

where is this 192 ip address comming from?

ive also tried running the installation cd that came with the modem, it cannot find the NTL network and kicks back an error 800
thanks guys


A:modem assigning a 192 address???

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I have desktop with Windows 98 SE and I am trying to connect to my cable modem using a network card. My computer can't get an IP address from my broadband service so it assigns an autoconfiguration IP address and I can't get on the Internet.

I have tried two different network cards with the same result. I have connected a laptop to the cable modem and it works fine. I have also connected my desktop via USB to the cable modem and it works fine but I need to use Ethernet so that I can eventually use a router. I have tried uninstalling and reinstalling the network card with no luck.

Does anyone have any ideas what could be causing the problem?

A:98 SE can't obtain IP address from cable modem

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I can ping when my laptop is connected to the company address but I cannot ping it when I am connected to the Cable Modem at home. I can reach the company network using a VPN with no problem.

How do I fix this?

The OS is Windows 2000

A:Cannot Ping IP Address From Cable Modem

I remember something about the 169.xxx.xxx.xxx ip addresses being an internal address that windows uses when it can't resolve the dhcp server sometimes. I had it once with windows 98 when we where having cable problems.

You may need to add another tcp/ip protocol for you nic, configure it to use dhcp for the cable modem.

Try here for some info


sorry not running 2k yet, just getting ready to install it for a dual boot

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I've had a great network for years but then my DI-624 died and I replaced it with a D-Link WBR-2310. It conected to the PC just fine and using DHCP it assigns IP's to the compters. The problem is that the Comcast modem will not give the the WAN an IP or DNS. When I check status the LAN has Host, IP and Gateway. When I check status on the WAN these are blank. Thus, I can't get on the internet using the network. I used the same cables I had with the DI-624 if that makes any difference? So, the network works and the router gives IPs but the WAN has nothing coming in. Help?

A:No IP Address from Modem to WBR-2310 router

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Assuming they are two separate units and not bridged.
When you ping, tracert or DDoS attack or what-have-you my IP address, who/what do you reach ?
Im understanding that a modem is just a media converter. It's got no IP address of its own.
But then Wikipedia states (under "cable modem"): "With respect to the OSI model of network design, a cable modem is both Physical Layer (Layer 1) device and a Data Link Layer (Layer 2) forwarder. As an IP addressable network node, cable modems support functionality at other layers...] ...The Network Layer (Layer 3) is implemented as an IP host in that it has its own IP address used by the network operator to maintain the device."
If it's not the modem's ip address, are they referring to TR-69..?
A scan of an ISP subnet (e.g NMAP) returns/reaches routers or modems?

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I can't seem to connect my laptop using my ethernet cable, but I'm able to connect it to the Internet using my wireless connection. Whenever I plug in the cable, my computer tells me that the LAN connection is connected, but I can't open a web page. I tried connecting the cable onto another laptop and it worked, so I don't know what's up with the LAN connection on mine.

Command Prompt Message after ipconfig /all:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-00-00-00-00-00
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Sunday, February 20, 2011 8:34:53 PM
Lease Expires . . . . . . . . . . : Sunday, February 20, 2011 11:34:53 PM

A:Can't connect via LAN, but can connect via wireless on modem

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Hi everyone, having a frustrating night getting my ADSL2+ connection going. Just got a Billion 7402G modem/router delivered and I am trying to get it working on an XP PC.

My NIC card works fine, and has the latest drivers. I plug in the modem as described in the manual, and follow all configuration instructions including - Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons.

But I am not being issued an IP address. The manual says this should just be automatic and has no recourse if it is not.

I set an IP address manually within the range of the router, and was able to logon to the modem via the webgui. But no internet access.
Billion support tells me "You should only need to login to router with default settings, navigate to Quick Start page, enter your ISP login details & apply, router should then connect, when finished save config to flash. Nothing else should be required, computer should automatically connect. Ensure that software firewalls aren't blocking access."

OK, so to do this, I need to put in the manual IP address... why is the manual saying to set my LAN connection to obtain IP and DNS setting automatically,and why is this not working for me? Anyway I change the settings to manual and reboot, try the suggestion. All firewalls are disabled.

I have now manually entered an IP address for my PC that allows me to login to the router. Without doing this I cannot even get to this setup pag... Read more

A:Solved: My ADSL modem is not giving an IP address

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I'm trying to get Ubuntu 8.04 online and to do this I need to know the private IP address of my modem, which is an NEC NTA-3110 ADSL.

The problem is that my network card is detecting a private IP address automatically (169.x.x.x) and this is not quite in the range that I would expect. Normally it is in the 192.168.x.x range. The reason it is doing this is because the router is not offering any private IP addresses.

I've googled extensively. I know this information should be in the documentation or the manual, but the ISP gave me neither. I know I should ask the ISP but they won't have anything to do with Linux. They just tell you to run the Windows set up disk.

If anyone could offer any help on this, I'd appreciate it very much.

A:Solved: IP Address of NEC NTA-3110 ADSL modem

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I need to find the configuration address for an Arris modem. The instructions that I have sya that it should be at the bottem of the modem, listed as an "http." address followed by a series of numbers, but there is no "http" info on th modem. Is there a different way for me to find that number?

A:Configuration address for an Arris TM502G modem


In a browser try the following ; ; ;
so will be or .2 or 1.1 just keep trying


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Hello, I am currently trying to figure out how to hook up my Desktop computer to the internet. Recently got back my DSL. The computer is trying to get my IP address from my wireless router, rather than the modem itself. It is also showing I have tried to use system restore to go back to when the computer was working properly, but system restore is not able to restore any points. Any help would be greatly appreciated.


A:Computer trying to get up address from router rather than modem. Showing up

IP address, not up address! dang phones auto correct! I talked to CenturyLink, my ISP, they told me to contact HP, contacted HP and they told me they could not help me because the computer was 6 years old. GRRR!

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Charter up my internet price and told me they would put me on a promo plan if I came in and got one of their modems. I picked up the modem (Cisco DCP3008) yesterday and hooked it up tonight. I had everything connected through my DIR 615 and Charter came up asking me if I was upgrading, etc... needing to verify and so on. I went through that and the last step it said it need to restart the modem to finalize. The modem restarted and came online, however the browser never indicated the processed had finalize. I call Charter, we wired the modem directly to my laptop and got a connection. I thought things were good. I hooked back into the router restarted the modem, all lights came on, started the router and no IP address. I went into setup and clicked clone MAC address and hit save, still no IP address after going to status, dhcp release and dhcp renew.

I reset the router back to factory settings and it still would not pull and IP address. The router worked great before the new modem. Any suggestions to get my router to pull an IP address?

Thank you.

A:Solved: DIR 615 will not pull IP Address with new cable modem

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Hi all -
we were happily getting along with our RCN cable Motorola modem and DLink wireless 655 until the last couple of weeks. The internet would intermittently not be available, without warning. First couple of times we power cycled the modem and router, and it worked, but then stopped being available altogether. I got some support from RCN, the cable provider (they own the modem and it's old, so naturally that was my first thought). I now have a new modem and the situation is exactly the same.
The error message that I get is that the IP address for the network cannot be found.

I got internet access by bypassing the router, connecting the modem directly to my (Windows XP) PC, releasing and renewing the IP address, and power cycling the modem. However, the internet still intermittently shuts down, and of course turning off the computer necessitates the whole procedure again. And now we have no wireless.

SOooo - should we assume it's the router, and a new one would solve our problem? Of do we just need to reset the IP address of the router? Or has anyone heard of this and maybe has some light to shed...???
Many thanks

A:Cable modem to DLink Router can't find IP address

I got internet access by bypassing the router, connecting the modem directly to my (Windows XP) PC, releasing and renewing the IP address, and power cycling the modem.Click to expand...

Power cycling the modem is necessary when switching the device connected to it; after that there should be no need to power cycle it until the next switch.

However, the internet still intermittently shuts down,Click to expand...

Implies ISP, modem, cable or computer problem. If you have another Motorola modem you have LEDs that give a pretty good idea of what might be happening. And most modems have some LEDs. What are they telling you on the "shut downs"?

and of course turning off the computer necessitates the whole procedure again.Click to expand...

Shouldn't have to do anything but power up the computer. Can you try another computer? If the modem has a USB port can you try a USB connection?

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Can't connect to Internet, my modem is dishing out a private IP address and suber class b mask. I need to know the regular IP address and mask for Comcast but I have a feeling the modem is crapping out on me.

A:Comcast modem sb5100 giving private IP address.

Is the address 169.254.0.x ?

A view of your IP address (ipcoinfig /all) will help. You might try restarting your modem, or find out if you're getting a dynamic or static address from your ISP.

You could also have a router/modem combo device. Just realized that you posted the model. Its not a combo device.

More information will be needed to actually help you.

One last thing is to make sure that your ISP can contact your modem. You will have to call them to test the connection.

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Please help me!

I can't use my cable modem to access the Internet and can't release my IP address in IP configuration, called custom service and talk with the technical supporter many times, they said there is nothing wrong with my computer setting, and they didn't make any repair or upgrate service in my area, they don't know what happened and can't solve it! <Can you believe that? That's exactly what the guy called technical supporter told me, and they work for earthlink.>

My operation system is WIN98. Please help me!

A:HELP! - can't release IP address and can't access Internet through cable modem...

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Okay so I'm trying to connect my Xbox 360 to Live by bridging my computer's wireless connection. I've done this before for a friend in a different city and it worked fine, and I felt very proud of myself for doing so. However when I try to connect here, the modem won't assign my Xbox an IP address. I've been into ipconfig/all and tried to manually assign the same IP address to the Xbox but to no avail. Same deal with the alternate MAC address option. I've been trawling the forums for hours now and I've seen fixes for this exact issue but they haven't worked for me.

I've only got a very basic knowledge of IT and I need help. Who's keen?
To speed things along here's the readout from my ipconfig/all:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : Boyd
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Network Bridge:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 7A-E4-00-60-65-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ede7:9101:3c79:356%24(Prefer... Read more

A:Xbox 360 unable to obtain IP address from bridged wireless modem through ethernet

What connections are in the bridge?

It looks to me from your ipconfig /all that you may have an ethernet port connected to the Xbox and some other connection bridged with the wireless.

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hi i have a windows vista laptop connected wirelessly to broadband recently had to reboot my windows xp which was connected to router by ethernet cable now i cant get the xp back working using a belkin router can someone run me through what to do also i dont have any software cd for belkin do i need this?

A:how do i connect to modem

You can go here and get the drivers for it.

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Man, I hope someone can help.

I was able to connect just fine one day, then then I came back from over the weekend I could not connect to any websites. On the modem itself, the DSL connection and the Ethernet connection were working, but the internet light was out. the modem is an ActionTec GT701. I tried everything with the modem, even buying a new one. Nothing. The various tech supports cented in India I was routed to didn't help either. I could sucessfully ping the ISP with the command prompt, so the computer was getting through that way, but when I try IE, I get the "Internet Explorer Cannot Display this Webpage"

I uninstalled the old Qwest software and used the new instal CD with the new modem, and it still woldn't work. Same error message. Is it a problem with IE? XP? Any help would be greatly appreciated!

A:Can't connect to my DSL modem.

Sounds like a DNS issue, can you ping bbc.co.uk from cmd?

or does it just let you ping ip addresses? i.e ping

let me know (btw the 82.34.x.x is random, it might not work lol)

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And yet another stumper. This computer is an HP Pavilion 6630, Win98se, 256 MB ram, and belongs to my Mother.
The modem has stopped connecting, and sounds quite odd when it attempts to make a connection. This started with the modem only being able to connect at maybe 19200 (if she was lucky), then after a re-format, it has completely quit connecting.
Assuming the modem had died, I went out and bought her a new modem. Installed it, and am having the same problem with it. I have moved this modem through all 3 pci slots on the board with the exact same results..it will not connect today at anything over 14400. Any thoughts on this one?? MOBO dying, maybe?
I have checked all of the settings, and they are correct.

A:Modem won't connect...

Just a question...

The new modem is connecting, but at a less than desired speed, correct ?

If so can you go to the manufacture's site and download the most recent drivers for the modem ?

If that doesn't work, there are several things that can affect the connection speed...

1) Noise in the phone lines.
2) Bad cable from the wall jack to the PC.
3) The modem may need a Init. string (as as in my case, when I was on dial up )...

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gdya, have conected my ADSL modem to my pc, and it wont work, i spoke to bigpond staff, went through a heap of trouble shooting and they've told me i need a driver, i just dont know which driver im in need of, and cant find anything realy

so my computer is (i think) an AMD Athlon 64, if that makes any sense. please help, cheers!

A:modem will not connect

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I am unable to dialup to the internet. The computer opens the port, tries to dial then displays the error message:
"Disconnected... Error 628: The connection was terminated by the remote computer before it could be completed".

I have checked in Modem properties and the modem diagnostic query is successful with no errors reported. There are no exclamation marks in Hardware Device Manager and everything is reported as enabled and working.

The log file in Modem properties reports:
"Opening the modem device failed with error 00000020".

I am at a loss as to what to do now. I don't have access to the modem drivers so am hesitant to remove the modem from Device Manager and reinstall it because the drivers on the web are older and sound a bit flaky.

Running Windows XP Home and the modem is a HSP56 MR by PCtel.

Any ideas please?

A:Modem will not connect

Has it ever worked?

Any noise on your phone lines? And are you dialing the right number, with area code if needed?

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just got new computer with vista. I dont seem able to get an internet connection using my existing speedtouch 330 broadband modem. Is there something i need to do differently? Someone told me i need a router but as i only have the one computer why is this necessary? I thought routres were only for connecting many compters to the one line wirelessly?

maybe i should get someone to scrub the vista & reinstall xp? (or maybe even '98 as i thought that the easiest system to work!)

A:cant connect with modem?

Disconnect the power to your modem.

Turn of the PC.

wait 30 seconds.

Plug the modem in.

Wait for the modem to synch with your ISP.

Turn the PC on.

Vista will usually detect DHCP settings and find a valid IP if you do things in this order.

If not call your service provider, they can get you online or tell you what you need.

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I am trying to connect to the internet by a dial-up connection. It dials and check for the username and password which are okay, Then it receive an Error 670 about "The connection can not establish the remote computer.....".

I phoned the service provider and they say that its the computer and that you should change the modem. I try three different modem and all the same error message

Do anyone have any solution? Should I reinstall Windows

A:Modem won't connect

Sounds like a really bad ISP. My old dialup ISP talked me (step-by-step) through setup and troubleshooting.

You may be dealing with the typical (useless) Help Desk, manned by a barley technical literate person, that can only read the "TelePrompter." If the question & answer are not on the prompter, they are incapable of doing anything else.

Try going through the support for your modem.

In Device Manager, is your Modem listed by brand and model? Does it have the very latest drivers? Go to the manufacturer's site and see, especially considering you do not know how long the modem was on the store's stock before you bought it so the drivers on the CD could be old.

You should be able to run a modem setup from the Device Manager, Modem Properties dialog. Then you MAY have a Modem Setup Utility that installed from the modem's CD. My backup USR Modem (I have DSL) has a setup utility. This is where your modem's Tech Support may be of help, if they are not using the same idiot as your ISP.

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Hello. I hope this is in the right section.I recently installed a pc monitoring program that monitors certain areas of my pc.Every now and then it goes off.It warns me that a new text file from my modem is being written to my c/windows folder.Here is the modem log.12-27-2007 18:14:39.765 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.260012-27-2007 18:14:39.765 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.260012-27-2007 18:14:39.765 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.260012-27-2007 18:14:39.765 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.260012-27-2007 18:14:39.781 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.260012-27-2007 18:14:39.781 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.260012-27-2007 18:14:39.859 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.260012-27-2007 18:14:39.859 - Modem type: SoftK56 Data Fax Voice CARP12-27-2007 18:14:39.859 - Modem inf path: oem6.inf12-27-2007 18:14:39.859 - Modem inf section: Modem212-27-2007 18:14:39.859 - Matching hardware ID: pci\ven_14f1&dev_2f00&subsys_200514f112-27-2007 18:14:40.234 - 115200,8,N,1, ctsfl=1, rtsctl=212-27-2007 18:14:40.234 - Initializing modem.12-27-2007 18:14:40.250 - DSR is low while initializing the modem. Verify modem is turned on.12-27-2007 18:14:40.265 - Send: AT<cr>12-27-2007 18:14:40.265 - Recv: <cr><lf&... Read more

A:Is My Modem Trying To Connect?

Welcome to BC
It would help to know what PC monitoring program you are using. Without knowing, the log is pretty much useless and we can only guess

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The primary modem is a WRT600N and the secondary bridged modem is a E3000.

I tried connecting to the E3000, as I have done in the past, by using an Ethernet connection between it and my laptop. Each of these modems has a different password, yet when I use the Linksys standard at the laptop, the WRT600N log-on appears and I cannot get to the E3000 at all.

I tried turning off the WRT600N and used a neighbor's WiFi, to bypass the WRT600N, up pops the neighbor's modem name requesting a password.

I cannot ping it either, but I am able to ping other network units from my desktop.

I need to make some security mode changes, yet I do not know what else to do to get inside the E3000.

A:Cannot connect to Modem

Are you trying to get to your modem or to those routers? The WRT600N and the Linksys E3000 are routers.

It sounds like the subnet and/or IP address of the router has been changed. I would take the E3000 and connect it directly to your computer via ethernet cable and configure it. If DHCP has been turned off on the E3000, do a hard reset - that will set the Linksys back to the default

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Hello to all,

I have had the same setup (ISP and laptop) for the past 2 years and I haven't had a problem with my router. I have a linksys WRTG510 V8 router. I noticed that my connection was unsecured so I took advice from a random thread on google and now I am unable to connect to my router. I went into the linksys router via and went to wireless>wireless security>security mode WEP> and then entered a passphrase and generated keys.

Please note that I can connect to the internet directly through my modem. Also someone else in my house has a laptop and can connect to the router wireless.

It says the signal strength is excellent and I should be able to connect, but I cannot.

As you can tell I meant to say I cannot connect to my router, sorry for the confusion.

Here is a screen shot of my info:

Any help would be great.

Thank you,


A:Can't connect through modem.

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I need a suggestion for what to try next with some modem problems I am having with a brand new computer I bought. I tried to register with Microsoft's MSN after buying the computer, but the new computer's modem couldn't make a connection. You could hear the modem squealing, but it wouldn't connect. I took it to Best Buy and they were able to make a connection the first time. Of course when I took it back home, it wouldn't connect. I even tried making a Dial Up Networking connection to another MSN number locally. That leads me to believe it is related to my phone line. My PC is connected directly to the phone jack on the wall. I tried connecting a phone to the line and the phone works fine. Any suggestions?

A:Modem won't connect

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I've been living with my daughter and have had 2 computers on a home networking system using DSL. I am moving to my own place and will only have the one computer. Do I just need the modem that came with the setup or will I need the modem AND the router?
Thank you,

A:DSL connect-modem only?

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