Over 1 million tech questions and answers.

HP G62 randomly freezes completely

Q: HP G62 randomly freezes completely

Help! I have an HP G62x (from Costco) with Windows 7 Home Premium 64 Bit that randomly freezes completely. Intel Core i3-370M + Intel HDGraphics, 4GB DDR3 Memory, 500GB Hard Drive.
When I say completely I mean nothing works, it does not respond to anything.... mouse, touchpad, Escape key or Control/Alt/Delete, etc. I have to force a shutdown.
And when I say randomly, I mean it can be while working online, or simply at startup, or after just walking away from it and it's showing the desktop, or when the screensaver mode has kicked in, or when playing music... Who Knows! Not in any one situation.
It's into it's second year of the warranty and Costco tech support is asking me to do an OS reinstall but I'd like to avoid that. Costco's 'Concierge Tech Support' along with HP via conference calls, have run me through the 'Usual' time-killing basics of testing.... all with no clues to the problem. It seemed as if they were ready to do the Reinstall from the beginning... and still are. Seems there is now no other 'Step 2' with them aside from the Reinstall of the OS. To be honest, it kinda sounds like a pattern they follow with an old familiar problem. And apparently it will take several weeks for them to send it back and there's a probability that nothing really gets 'changed' or replaced if they can't find a problem. Of course, this just gets me closer to the end of my warranty period (I also have to leave the country the end of November so I might not get it back in time.)

We've tested the hard drive and memory and run the sfc/scannow once. I also re-ran these tests. The memory passed and the Hard Disk just passed both the Short Test and the Smart Test or Comprehensive Test.
So far nothing shows up as failed but I've read in numerous places on the internet that so many others have experienced this same problem and have done the OS reinstall only to find the same problem of freezing coming back. Many have said they ultimately determined it was either a bad hard drive or a bad motherboard. Many others have suspected bad windows updates but I've seen no solutions to that.

How do I determine if this is a hardware issue before shipping it back to the Warranty Service? Are there other tests I can run on hardware?
Is there a way to test all the hardware? What other hardware should I test and how? Should I run the tests more than once?
Has anyone ever solved this problem?
If so, Was it a software issue, hardware issue, maybe caused by a Windows Update or other?
I also have Secunia PSI to keep all my software programs updated and it shows a 100% score meaning all are up-to-date.
If it's a software problem, is there any way to fix that?
I would GREATLY APPRECIATE any help!
Thank you for your time.
Aintie

Also, my Antivirus, SuperAntiSpyware, Malwarebytes, Secunia Software Inspector are all up to date and have run scans recently and frequently. I've also checked the Defrag situation. It's scheduled to run on auto and shows no defrag needed.
If I knew how to find out about the Motherboard I could include this info.

This PC is lightly used - by one senior family member basically for email, some occasional online shopping, and for online information searches (no gaming, no kids stuff, or websites that may be viewed as generally susceptible to problems).

I also have no Recovery Disks since none were provided with the PC or available. Tech Support says there is a Recovery Partition on the Laptop and I've already copied all Documents, Music, Videos, Pictures, etc. onto an external drive in case I DO have to do the reinstall.

Thanks again for your help. God Bless!

Read other answers
RELEVANCY SCORE 200
Preferred Solution: HP G62 randomly freezes completely

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 68.8

Hi so I have had this alienware computer for about 7 years now. My computer has been having these random freezes for the past few weeks where I would need to force restart the computer (can't task manager etc), (mouse won't move). After restarting the computer I will get 5 slightly fast beeps. After leaving it alone for a while and trying again the computer works like normal. However this problem is really annoying especially when gaming. I have no idea what I should do exactly. Since my computer is quite old I'm not sure whether I should buy a whole new computer or just replace parts (I bought a new hard drive about a year ago). I am also using Windows 10.

I really appreciate the help
 

Read other answers
RELEVANCY SCORE 68.8

My computer has been completely freezing seemingly on random intervals. I noticed I had the win32/tenga virus a few days ago when the crashing began and hopefully removed it completely with avast, malwarebytes and spybot s&d.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 4
RAM: 16375 Mb
Graphics Card: NVIDIA GeForce GTX 480, 1535 Mb
Hard Drives: (ssd) C: Total - 122001 MB, Free - 15464 MB; (was external hdd, now internal) H: Total - 1764710 MB, Free - 219007 MB;
Motherboard: EVGA, X58 SLI FTW3
Antivirus: None

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:04:35 PM, on 5/28/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Users\MuuniaPC2.0\procexp.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Program Files (x86)\Razer\Razer Lycosa\razerhid.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Razer\Razer Lycosa\razertra.exe
C:\Program Files (x86)\RaidCall\raidcall.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Steam\steam.ex... Read more

A:computer completely freezes randomly

Read other 16 answers
RELEVANCY SCORE 66.8

About a year ago my PC started locking up randomly and after some troubleshooting im still having the same problem and have no idea what to try next. When my PC freezes the monitor is just stuck on the "last frame/image" and any audio that was playing is instantly cut off. When I try to push caps lock during the hang, the light on my keyboard doesn't change. The HDD light on my tower will either stay on or off depending on its state when the hang occurred and the light on my USB network card will continue to flash as if it is still sending/receiving data. I never get a BSOD so I have to hold down the power button to manually reboot the PC. The hangs can happen anywhere from 5 times a day to once a week. After rebooting the PC I always have the same 3 events in event viewer(6008, 41, 1101), which are all logged at the time the PC reboots. Event 1101 says "Audit events have been dropped by the transport. 0"Event 41 says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."Event 6008 says "The previous system shutdown at 4:33:58 PM on ‎7/‎16/‎2015 was unexpected."The strange thing about event 6008 is that the time stamp for when my computer "shutdown" is always around 20 minutes before my computer actually froze. For example in the above Event Log it says my computer shutdown at 4:33:58 PM, but my PC didn't actually freeze until 4:50 PM.The troublesho... Read more

A:Computer completely freezes randomly. No BSOD or Dump files.

Hello there, sir.
 
Is your CPU overclocked?
 

Read other 9 answers
RELEVANCY SCORE 53.6

Hi all,For several months my PC has been frustratingly slow. However, I have dealt with it. Now however, when I click on "start" my PC will completely freeze, not allowing me to access anything. When closing programs, the desktop slowly scrolls back onto the screen instead of instantly appearing. I wish there was more details to share but there is none to my knowledge. I have recently ran spybot S&D and ran a virus scan but it has not helped. I have followed the instructions on the preparation post and here is the data in the DDS log. I am attaching the other log files as well. Thanks for your help in advance. I know you all do quality work as I have used this site in the past for a different PC.------------- DDS log file -----------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Whitney at 22:05:47.95 on Mon 12/14/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.109 [GMT -6:00]AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:�... Read more

A:Computer slow at all times. Ocassionaly freezes. Clicking on start often freezes system completely.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

Read other 16 answers
RELEVANCY SCORE 50.4

Computer Specs
-Manufacturer, Cyberpower
-Windows 7 Home 64bit, Service Pack 1 (Legal copy)
-Gigabyte socket 1156 motherboard (unknown model)
-Intel Core i7 870 @ 2.93ghz (water cooled by Corsair H50)
-EVGA Nvidia GTX 295 4gb
-8gb Kingston ram (specifications and speed unknown)
-800 watt Corsair power supply (I don't know the other specs but it's brand new and definitely meets the requirements for all of my components)
-4 case fans in push pull setup (all 120mm and 60cfm)

My Problem
I have 2 problems with my computer, both of which require me to hold the power button down for 5 seconds to hard reboot (and I wait 30 seconds before turning it back on because I heard that was good somewhere...). My computer either:

A) randomly loses signal to the monitor, resulting in the monitor going to sleep while my computer is still on. When this happens, audio from iTunes continues to play normally, but I cannot pause it or control the volume which I can usually do from my keyboard. This leads me to believe that I have absolutely no control over my computer when my computer loses signal with the monitor. This can happen at any time... when I'm playing a videogame, browsing the internet, or when the computer is locked and I'm not using it at all.

B) randomly freezes. This locks up the computer completely and I am unable to move my mouse or control anything. I don't know if audio continues to play because this hasn't occurred while I've been listening to something on iTun... Read more

A:Computer randomly freezes AND randomly loses signal (Hardware issue)

This is my motherboard
GIGABYTE - Motherboard - Socket 1156 - GA-P55M-UD2 (rev. 1.0)
though I'm not sure if mine is rev 1.0 or rev 1.1

I'm hoping that the issue isn't the CPU, Graphics Card, or Hard Drive, as those would cost me the most trouble / money.

Could it be an issue with the BIOS? I don't really know what that is or how it works.

Read other 2 answers
RELEVANCY SCORE 50.4

Myself, along with a couple of other people on this forum have been experiencing the exact same problem. I also found some other people on other virus help forums who have the same problem as well. This new ?virus? seems to be spreading, and no one seems to know what to do about it. It just started during the beginning of April.

The main problem is that my computer just keeps randomly freezing. It can happen every 10 - 15 minutes or even up to an hour. The computer just freezes and you can?t do anything except for seeing your mouse move around. Ctrl alt delete does nothing at all either. It just locks up and you are forced to manually turn off the computer and restart it. It is extremely frustrating. It all started during the beginning of April where my computer restarted on its own, then it just started freezing up.

I ran several anti virus programs, spy ware removal programs, and an AVG scan and could find nothing of any relevance. I even had a technician come to my house and he couldn?t find anything. He thinks that it?s the memory or ram, but I highly doubt that, my laptop is only like 2 years old.

Any help would be greatly appreciated. This is a new virus I believe and it is driving me insane, thank you!

I have ran a Malware Antimalware Bites scan, AVG, Ad Aware, Spybot, and SUPERAntiSpyware scans, all found nothing.

Here is my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:31:35 PM, on 4/5/2009
Platform: Windows XP SP2 (Win... Read more

A:Computer keeps freezing randomly, Freezes randomly and forced to restart

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers
RELEVANCY SCORE 49.2

Have no clue as to patterns - genuinely seems random. Previously had IE6 latest service pack loaded and it would freeze on average - 6 times a day - with no *.dmp file even though the Drwatson registry key was installed! Switched to Firefox, and immediate improvement - it now freezes randomly once every 2 days or so - often occurs when zonealarm receive green lights are on, and sometimes when many apps are open at once. Also no blue BSD would show - it just stops working - no mouse response, no keyboard response - not even Ctrl Alt Del - wait 5 minutes still nothing. Any help would be appreciated - I am pulling my beard out.DDS (Ver_09-12-01.01) - NTFSx86 Run by 1st at 14:16:26.79 on Wed 02/03/2010Internet Explorer: 6.0.2900.5512Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1003 [GMT -5:00]AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\Program Files\CheckPoint\ZAForceField\IswSvc.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\XAMPP\xampp\apache\bin\httpd.exeC:\WINDOWS\eHome&#... Read more

A:XP Media Center Edition Machine freezes randomly - removed IE freezes less frequently

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers
RELEVANCY SCORE 48.8

Hi everyone,
it seems my HP laptop has some problem(s) and fortunately I discovered this forum which appears to have a helpful and experienced community .

So as you probably can see I have an HP Envy 17 with many problems, but the biggest of them all is this random freezing. When it freezes display stays lit and so do various lights (WLAN, mute, but you cant really operate them), it doesnt respond to anything, so it is necessary to reset it by pressing on/off button for a short while, or wait until it shuts itself down. Also it is noticeable that when it freezes, it becomes quieter, probably fan stops or maybe hard disk stops working, because the light for hard drive stops blinking (actually today it stayed on for the first time).

This freezing problem first occured about 3 months ago, when I was doing some 3d modeling and renders, and I thought it was a graphic card problem or with drivers.
So I formated the computer 2 days ago, I installed updates that were offered (not all at the same time). Then I also downloaded optional updates, which were for mostly for hardware like graphic card, touchpad and some other. After the computer restarted and logged in it freezed . So I had some other things to do so I left it frozen and when I came back the computer was off, so I turned it on and it freezed again when that windows loading sign appeared. After hard reset I was offered some repair and I think it restored it to some previous state. Unfortunately this didnt help much, it f... Read more

A:HP Envy randomly freezing, completely

Update your Display driver via optional Windows Update or the HP Support Downloads webpage for your model.

If this isn't sufficient update also the Chipset.

Did you follow the steps to correctly Clean Reinstall Factory OEM?

Work through these steps to Troubleshoot Win7

Read other 1 answers
RELEVANCY SCORE 48.8

My computer won't power off completely, SOMETIMES, i'm going nuts here.
Here are my system specs:
ASUS Forumla IV latest BIOS
ASUS GTX 690
2x4 2333 GB RAM
ANTEC 1200W PSU
1 SSD & 4 HDD
Creative ZXR SB
using latest drivers for all the above
sometimes the PC power off completely when i shutdown, sometimes not, the screen would go black but the power won't get turned off, the fans are still spinning and no BSOD...I have to either hard reset or hold the power button to turn it off.
I tried resetting CMOS, turning on and off the Fast boot feature in power options
With or without overclocking
Is there anyway to diagnose or investigate what is causing the PC not to power off completely?

A:Windows 8.1 will not completely power off randomly

Bump

Read other 2 answers
RELEVANCY SCORE 48.8

Hey everyone so I just built a new desktop and I've been getting blue screens every so often.

I first put Windows 10 on it, it started blue screening about three hours afterwards giving errors like page fault in non paged area, kernel data in page error etc. I figured it was the drivers so I reinstalled all the latest drivers and it worked for a bit then still blue screened. The most common being the apge fault in non paged area.

At that point, I decided to reinstall Windows completely and got Win 7. Again after about 3 hours I started to get blue screens. Less frequently than on W10 but still there. I ran memtest86+ because I thought it could be the RAM but it had no errors after 7 passes. Similarly, chkdsk showed no issues with my SSD. I find this weird because Burnintest is saying my SSD and RAM have some issues. I also ran Windows Memory Diagnostic and it didn't find anything wrong with my memory. I'm not sure what it could be at this point. I re-seated the RAM and GFX and checked all the SATA cables but still nothing.

I've attached the zip file with minidump information. Any help would be appreciated! Thanks!

A:BSOD randomly on completely new build

Please run the DM Log Collector again and upload a new zip file, it misses several files.

How did you install Windows 7? Did you first format the drive or just installed?

Read other 3 answers
RELEVANCY SCORE 48.8

So the type of crash I'm talking about is when I'm doing something on the computer (anything EXCEPT running a full-screen game, so far, at any rate, but I play those for hours at a time) and suddenly my mouse can't move, the screen does not change, and the only way to shut of my computer is by unplugging it/holding down the power button long enough for the cpu to cut the power to the modem. No other way works, as far as I know, and there is no way to 'unfreeze' it. At first I assumed it was just some very occasional thing, because it only happened as windows XP was loading up at the beginning, and that it was a hardware issue due to my computer being old. Of course, this might be the case, but I want to make absolutely sure if it is.

Summary: Computer crashing on startup or a random time after I get on (anywhere from 2 minutes to ~30 hours).

I read the 'before you post' guide and ran a DDS scan and am running a GMER scan, but since this part said not to post logs, just tell me if I should do anything with them. These have become more frequent over the past two weeks or so, to the point that it's seriously hampering my ability to do things on the computer. Any and all help is greatly appreciated. Thank you very much.

~Blaster.

A:Computer completely crashing randomly.

Crashes (BSOD), unexpected shutdowns, sudden freezing, random restarting, and booting problems could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and sometimes malware. Even legitimate programs like CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) can trigger crashes, various stop error messages and system hangs. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis. Troubleshooting for these kinds of issues can be arduous and time consuming. There are no shortcuts.When Windows XP detects a problem from which it cannot recover, it displays Stop Error Messages which contain specific information that can help diagnose and resolve the problem detected by the Windows kernel. An error message can be related to a broad number of problems such as driver conflicts, hardware issues, read/write errors, and software malfunctions and malware. In Windows XP, the default setting is for the computer to reboot automatically when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast. An easier alternative is to turn off the automatic reboot feature so you can ... Read more

Read other 4 answers
RELEVANCY SCORE 48.8

HI my Lenovo y70-70 freezes and hangs from time to time. At first it was only once in awhile and only for a few secconds. It's gotten worse and is now more frequent and can last from more thea a minute. It occurs in games, in webbrowsers and in other programs as well, like word. I've had problems with flashing screen but got it replaced. This problem started before replacing the screen. Any help would be appreciated.

Read other answers
RELEVANCY SCORE 48.4

I have a 17' Samsung 700Z laptop about two years old. Lately, it has been freezing up. I'm not sure if this is a Windows issue or a driver issue or something else. It usually freezes when I am gaming but sometimes freezes when I'm using Firefox as well. Freezes, no mouse movement, audio glitches out and the only fix is to restart it. It will freeze within ten minutes again though.

Read other answers
RELEVANCY SCORE 48.4

Hello, I was wondering if anyone could help me figure out this issue. So this week my laptop would completely shut off with no notice like "Windows is shutting down". I only had a few things open at the time and it totally cut the power. My laptop was plugged in as usual charging. When I turned it back on check disk found some errors which it fixed and for a day or two everything was fine until it happened again yesterday. I'd like to find the issue before this becomes more serious.

Last night I did take a look at event viewer. I had an error 6008 about when the crash happened. And then a critical event 41 which seems to be related to the crash too. One other thing that I found when it first happened this week is this entry here which I'm unsure if I should be worried about.

My laptop is a Dell inspirion N7110 running Windows 7 Home Premium which I've had for about four years now. If there's anything else you need to know let me know.

A:Laptop randomly shuts off completely with no warning

I found this thread, googling the Even 37 Kernel Processor Power error.

Event 37, Kernel-Processor-Power for all 8 Processors - Microsoft Community

Read other 2 answers
RELEVANCY SCORE 48.4

Hi guys,

I custom built a new PC in February this year, and since June the PC has randomly crashed intermittently. If I immediately try to reboot the PC after the crash, it tends to crash repeatedly. After crashing repeatedly, I entered safe mode and did a clean reboot which showed nothing was wrong. I also ran virus scans with Panda Antivirus and Anti-Spyware and Malware. Thereafter I assumed the problem was a rare one and ignored it.

However, a week later the same thing would happen while I was in the middle of playing games, which has led to much frustration. Attached are the details of the crashes. Thanks for your time and effort! Any advice is greatly appreciated.

A:Windows crashes randomly, cause completely unknown

looks like an issue with the actual graphics card, borrow a friend's card and see if that makes a diffenence, if so, time for a new card.

Read other 4 answers
RELEVANCY SCORE 48.4

My computer is a couple years old, but everything was working just fine, audio included. I was watching a video and talking on AIM and everything just randomly went mute. Device manager shows no issues, speaker volume is still at 100, green volume indicator shows activity. I thought it was an issue with the AIM program, but since a reboot fixed nothing, I'm not so sure.

Here's what I have tried so far:
Rebooting
Uninstalling and reinstalling:
- latest drivers from Realtek site
- drivers for my motherbord from Asus site
Unplugging and replugging every audio related plug on the computer (orange/green/black on the back, and all cables from the sub)
Setting either Speakers or Digital Output to default. Neither made a difference.

No luck.

So, here's my system specs:
Asus P6T MB with ALC1200 Realtek HD Audio
Creative 5.1 speakers, really old and I forget if they had a name or model number.
I do not have a keyboard with volume control buttons or any of that.

A:Realtek HD Audio randomly went completely mute

Check the Speakers / Properties / Levels.

Read other 3 answers
RELEVANCY SCORE 48.4

I am having the same problem. Just started. System locks up when browser windows open. I wonder if it is a recent windows update. I had just done an OS reinstall and it was working fine but I have been allowing allot of updates. ALl seemed good until the last few days.
First started in Explorer so I tried Firefox right now and instantly had the lock up. Not sure 100% if the browsers are a factor but have noticed it while searching the web and Youtube.

BTW I am using an ASUS laptop

A:Re: My laptop completely locks up randomly while browsing.

Quote:





Originally Posted by mghia


I am having the same problem. Just started. System locks up when browser windows open.





I will suggest you to post a new topic and briefly explain your computer issue.

Read other 4 answers
RELEVANCY SCORE 48.4

I have a gaming laptop that I use for school and it's a little over a year old. It works great except for the fact that it completely locks up randomly while I'm browsing the internet. It does not happen while gaming, watching video, or editing pictures and such (unless there is a browser open as well).

When it freezes, absolutely nothing is responsive. The cursor is immovable, the keyboard/CtrlAltDel refuses to work, and any audio playing turns into a constant stutter/loop while refusing to change in volume. If I leave the computer like this for long enough, usually anywhere from 30 seconds to 4 or 5 minutes, it eventually becomes responsive. Other than that, the only way to return it to its normal state is a hard reboot.

The freezing has occurred with IE, Firefox, and Chrome. I've cleaned my registry, run chkdsk, and checked the event logs. The only errors in the event logs are related to "Bonjour service" at around the times of the freezes. Normally I would think that this could mean the freezing is actually related to iTunes, but I'm fairly certain the lockups have happened without iTunes running.

I'm running 64 win7 and my video drivers are up-to-date. I'm pretty positive it has something to do with browsing the internet, although I suppose it's possible it has just been coincidence that all freezes have occurred while I was browsing. That seems highly unlikely though, since there have been many of them and I game a lot.

I literally have no idea what to do... Read more

A:My laptop completely locks up randomly while browsing.

I suggest starting all troubleshooting with the following diagnostic tests (located at this link: Hardware Diags ). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks




Monitor your temps with this free tool: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools (click on the Download link at the top of the page)

Read other 2 answers
RELEVANCY SCORE 48.4

I will suddenly blue screen without any warning and the pc reboots without displaying a blue screen. This happens randomly wheather im playing a demanding game or just browsing chrome. This is getting very frustrating as i cant find anything wrong hardware wise. I have attached the minidump file that has something to do with the problem.

A:Random BSOD, BCcode - 124. This happens completely randomly

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007c808f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.

If overclocking, reset all overclocks back to their default settings and then follow these:

RAM - run for a minimum of 8 consecutive passes
RAM - Test with Memtest86+

CPU - run the HIGH test
CPU - Stress Test Using IntelBurnTest

Video - run the FURMARK test for 20mins
Graphics Card Problems - Diagnose
Video Card - Stress Test with Furmark

Storage - run the SHORT test using the DOS version
SeaTools for DOS and Windows - How to Use

Read other 1 answers
RELEVANCY SCORE 48.4

it seems to happen most often when playing video or playing facebook games of any type. there is no warning the computer is just OFF. it has done this in safe mode as well and i wasn't even watching video or playing any games then. the only time it has done this before it was over heated. now sometimes it is hot and others it is not so it really seems random. no viruses, no malware, regular maintenance is kept up. if i can find a solution other than formatting the machine that would be great, or at least knowing if formatting would do me any good at all. i have downloaded hijack this and the TSGInfo follows:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 183119 MB, Free - 107917 MB; H: Total - 953859 MB, Free - 765073 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled
 

A:computer shuts off (Dies completely) randomly

Read other 10 answers
RELEVANCY SCORE 48

Hi,
recently my computer has been freezing up whenever I use a fullscreen application for about 30 minutes. In attempt to fix this I tried running scan disk, with no improvement, also I ran Decker to try to clean up my quite messy temp files.

Anyhow here's my Hijacklog, I hope you can help:

Logfile of HijackThis v1.99.1
Scan saved at 16:16:37, on 2007-06-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program\D-Tools\daemon.exe
C:\Program\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program\Mozilla Firefox\firefox.exe
C:\Program\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\notepad.exe
C:\Program\Internet Explorer\IEXPLORE.EXE
C:\Program\Winamp\winamp.exe
C:\Program\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\So... Read more

A:Freezes Completely

Nvm The problem has been fixed, please delete this thread.
 

Read other 1 answers
RELEVANCY SCORE 48

I installed Win7 Pro x64 on my PC Monday evening.
The computer is physically unchanged from when Vista Business 32bit was running on it with which it was absolutely stable.

The problem is that every 1 hour or so the system completely stops forcing me to manually reboot it. It does not give any error it just stops. No minidump is written. All diagnostics show no apparent error, the only thing Windows registers is that it was shut down incorrectly.

I updated Intel chipset drivers (This one), audio drivers from the Realtek homepage, ethernet drivers from the Realtek homepage and through Windows Update and installed the newest Nvidia drivers (191.07).

The problem occurs mostly during browsing but that might just be because I'm browsing most of the time. It happened both with Opera 10.01 and the newest Chrome. The problem began quite soon after installation before I had installed any software except for Opera (and maybe Acrobat Reader) and before I had updated any drivers.

I'm really out of ideas now
I read all the other threads about similar problems but none gave a solution that I haven't already tried (updating drivers).


[Edit:]
Changing the Energy Management setting to High Performance let's the system run stable for a week now.

A:Win 7 Pro x64 freezes completely

  
Quote: Originally Posted by MDDLMN


The problem is that every 1 hour or so the system completely stops forcing me to manually reboot it.


Can you please describe this in higher detail?

Can you move the mouse at all or does that freeze too? If you leave it alone, does it come back to responsiveness after a minute or so? Any detail you can think of will help us in this situation.

Read other 9 answers
RELEVANCY SCORE 48

Hi, first off sorry if this is in the wrong section.

My computer has been freezing for a good month now and I am completely lost with what to do. I can be doing anything and it will randomly freeze locking up my whole system forcing me to hard restart. When it does freeze the fans and everything look like they're running normal. It used to just be when I would idle and game but now it's really only frequent in games such as Dota 2. What I have done so far is check the temperatures, which are all cool. I have swapped out the memory for another pair, I have tries multiple hdd's, updated bios, changed graphics cards, and formatted. Any help would be greatly appreciated!

Specs:
Mobo: Asus P8h61-m le series
PSU: Thermaltake 750w
GPU: Radeon 6870
RAM: Patriot 8gb division 2 1333MHz
CPU: Core i7 3.4GHz
Operating system: Win 7 x64

A:PC completely freezes over

Quote:




Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!




Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See how the system behaves. If it is stable, add one piece of hardware back at a time until you get freezes again. Take notes of what hardware you add and how the system responds to the hardware changes.

Also, check all connections and make sure all cards are properly and firmly seated in their slots. A piece of hardware may be loose within the system due to being bumped or jostled through daily use. If unsure, remove everything but the CPU and heatsink, and then replace hardware one by one by gently but firmly placing the hardware back into the system.

As you add and remove hardware, follow these steps for ESD safety:Shut down and turn off your computer.
Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
Make sure you are grounded by using proper grounding techni... Read more

Read other 1 answers
RELEVANCY SCORE 48

My computer is freezing completely after a while, no mouse no ctrl-alt-del, and nothing. Usually 1 hour after turn on, it'll freeze. If I restart it it'll more and more often after every restart. My CPU and Motheboard temperatures are below normal, so it's not that. If i restart it, it restarts immediately. I have already cleared my whole hard drive and re-installed my OS, the problem is still there. All the drivers and necessary software is installed. I'm running on windows Vista sp2 32 bit and using Norton Internet Security and Norton Utilities. I already cleared my registry, defragmented, and all the other things.
Processor: Intel Core 2 Duo E8400 3GHz
Memory: 4 GB
Video Card: ATI Radeon 4850 HD
Mother Board: Asus P5Q Pro Turbo

I've searched google, but came up with no answer so far.

P.S. My computer is about an year and a half old, it started doing this around one month or so ago.

A:Completely Freezes

maybe you can try the WIN7 OS, it is better then Vista.

Read other 14 answers
RELEVANCY SCORE 48

hello guys this problem started occuring a few months ago now it has gone and went away about 2 times now, each time its happened i have sys restored just to be on the safe side although i dont think its done anything. it hasnt happened at all for like 2 months and before when it happened it was just a few times

i cant Ctrl alt delete or move the mouse its a complete freeze and i have to hold down the power button on my pc.
it tends to happen when the pc is under stress whilst in a game or streaming a video, i hear all fans going

anyone know possible causes? thanks in advanced
 

A:My PC freezes completely

Read other 16 answers
RELEVANCY SCORE 47.6

Hello, I have a 11 months old Notebook Tecra9 Toshiba running on vista 32 bits. Recently i'm experience frequent freezes (the desktop, not internet explorer) when using IE7 and also the taskbar would freeze, seems to be caused by audioclientrpc. My laptop is in french, but it's the same report problem as the english version:

Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Hang Signature: 7ce1
Hang Type: 128
Waiting on Application Name: svchost.exe:AudioClientRpc
Waiting on Application Version: 0.0.0.0
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 9224369711237709974176f646a5196a
Additional Hang Signature 2: 0c9f
Additional Hang Signature 3: a56c4207c57f0df533c0ba603853928d
Additional Hang Signature 4: 7ce1
Additional Hang Signature 5: 9224369711237709974176f646a5196a
Additional Hang Signature 6: 0c9f
Additional Hang Signature 7: a56c4207c57f0df533c0ba603853928d

A:Vista freezes randomly plus taskbar also freezes

I have the same program hanging as well. Have you been able to find a solution yet?

It's driving me crazy as the only thing I've changed on my computer recently was upgrading the RAM from 1 to 2 gigs.

Read other 2 answers
RELEVANCY SCORE 47.2

Ok, I didn't see anything that matched my problems, so I'm posting it here.

First off

WinXP Home
HP Pavilion XL753 (old, I know)
1 Gig Ram

My computer will freeze for a full minute to two minutes, and then free up for about 5 seconds, and then freeze again. I lose all interenet connection and most programs I run crash.

Here is my HiJackThis log..any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 1:44:17 PM, on 7/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\xampp\apache\bin\apache.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\xampp\mysql\bin\mysqld-nt.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\FSCBoss\FSCBoss.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\xampp\apache\bin\apache.exe
C:\WINDOWS\system32\wuauclt.e... Read more

A:Computer completely freezes

Read other 7 answers
RELEVANCY SCORE 47.2

hello,
i m using pc with intel core2duo, 1gb ram and xp sp3 os, from past few days it would just freez randomly,even when no application is open,my mouse wont respond to any movement and task manager wont open and even start menu wont open, earlier this used to happen 2 minutes after pc is started but after a format(as suggested by a computer repair personal) it hangs, but after an hour or so. Thanx for any help in advance. I dont have any error logs, cause after freezing only option i have is to press restart button.

A:[SOLVED] Xp completely freezes

Hello and Welcome to TSF...

I think your problem is hardware related.
We need more of your system specifications like what graphic card is, PSU, and other components as well.

Keep us posted...

Read other 14 answers
RELEVANCY SCORE 47.2

When I boot my Win 7 machine and logon the desktop loads just fine, but when I click on the start button it freezes and doesn't come back - I can't click on anything.

I think I've managed to narrow it down to being a problem with the DHCP service by disabling all services in msconfig and reenabling each one in turn. Everything was fine until I enabled the DHCP service - even starting manually after it has booted caused the issue to come back.

I'm stuck as to where to go from here though - any suggestions?

----------------------------

TSB SysInfo dump...

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3063 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 231466 MB, Free - 189867 MB;
Motherboard: Packard Bell, imedia S3810
Antivirus: None
 

Read other answers
RELEVANCY SCORE 47.2

Just completed a new build with the below components and am having a serious issue that prevents me from doing anything.

MoBo: Z390 Aorus Ultra
CPU: Intel Core i9 9900k
GPU: EVGA GeForce RTX 2060
RAM: Corsair Dominator Platinum 32GB (4x8GB) DDR4 3200MHz C16
HDD: Samsung 970 Evo SSD m.2
PSU: EVGA 600W
OS: Windows 10 Pro

If I let the computer sit and idle, nothing happens. If I move the mouse too much or turn on Netflix, it completely freezes and doesnt come back.

What I've done:
1) updated Drivers
2) cleared temp files
3) ran a memory check
4) adjusted virtual memory
5) ran a system file check
6) ran a HDD check
7) attempted to enable XMP profile, PC failed to boot
8) pulled the GPU and ran directly from the MoBo
9) tried running with only 2 RAM sticks in the A1 & B1 slots
10) pulled 600w PSU, used 750w from previous build (no change)
11) removed CPU to ensure all was seated well, cleaned up thermal paste and reapplied

I tried 1-6 based of an internet search of the issue

I tried #7 based off the bench test conducted. Bench test said the RAM was underperforming and that I should enable the XMP profile.. I enabled the preset profile and the computer gave me a failed to boot error.

Any help would be greatly appreciated, please advise if you need more info, screen shots, etc.
 

Read other answers
RELEVANCY SCORE 47.2

Sometimes, out of the blue while playing a game, my computer decides to completly freeze on me. My music stops playing, everything is froze, even my mouse won't move. I have a fairly new computer, about 6 months old, and wondering why it would be doing this. The only game it seems to do it in is flash based, so I was thinking that might be the problem.

Could the problem be that I got a different kind of RAM then what came with the computer? It's an Alienware computer, so if there is a problem in the hardware side I would hope this could be the only thing wrong with it.

So, what other info do you guys need to see, I am completly stumped as to how to fix this problem.

A:Computer Freezes Completely

Hi,

You reallly need to list your specs including motherboard, cpu, video card, brand name and wattage of your power supply, drives....etc. etc. etc....you get the picture.

In the meantime, I would suggest that you monitor and list your temps for at-rest and under-stress usage. Another crucial area is that you need to check your voltages for this computer. Most modern day motherboards (since we don't know what you have, can't tell) have a program that will tell these readings. However, if yours does not, here are a couple of free programs that will help.

Sandra Lite Utility

http://www.download.com/3000-2086-10018691.html

or

Speedfan will tell you the temperatures and a whole lot more. It's free

http://www.sofotex.com/SpeedFan-download_L4655.html

or

http://www.almico.com/speedfan.php

This information should help us to pinpoint possible causes of your problem.

Read other 10 answers
RELEVANCY SCORE 47.2

Hi, I have been searching to a solution to a mouse problem I've been having for over a week, with no luck. Basically, I have a custom built Acer, the model number for the motherboard and case is ASE380-UD421A, the processor is an AMD Athlon 64x2. So anyway, this computer was running fine for over a year running XP and latest service packs and updates, when suddenly the mouse starts to freeze. This is a basic cheap USB mouse I was using when this happened. Moving the mouse around, for just a second after a clean restart would move the pointer for about an inch and than the pointer would completely freeze, (The mouse would not function at all, so this is not just about a frozen pointer). So if I unplug the mouse from the USB and plug it right back in, it would move maybe half an inch or so and completely freeze again, over and over. I have a USB to PS/2 converter for my mouse, so this was the first fix I tried, and after a restart this seemed to work for a minute or so but than the pointer started jumping around all crazy and opening programs from the start menu. To be clear, the mouse only acted crazy when I moved it, like moving it upward would repeatedly left click and move it to the left super fast, for example. So after a few minutes of moving all crazy, the pointer would again freeze.

Googling this problem, the next step I tried was a basic system restore, I went back a few days and still had the problem, so then I restored it back over a month ago, and still had th... Read more

Read other answers
RELEVANCY SCORE 47.2

I have a 2-day old Dell Studio 1555 that randomly freezes 10-30 min after startup. It doesn't matter if the computer is idle or if it's being used... it just freezes. Dell has been completely useless in helping me figure it out. I've run all of the diagnostics and they're all coming out clean. I've even reinstalled windows.

I'm wondering if it would help to reformat the drive and then reinstall windows again. The first time I didn't reinstall the drive.

Anyone have any ideas? Also, it's been a long time (almost 10 years) since I did this kind of stuff, so I'm assuming that I can't just type "format c:" from the command line anymore. Any help?

Thanks,

Brooks

A:Windows 7 Completely Freezes

Hi.

You probably have too much, what I refer to as "junk" running with Windows. Or maybe it needs better drivers.

Type system information in the start menu search box. Hit enter. Ctrl+s on the screen that opens.

Rar or zip the file then attach to a post using the paperclip. I'll have a look.

Read other 3 answers
RELEVANCY SCORE 47.2

hello all!

my computer has recently started randomly freezing, when it started i system restored but the problem continues. when its happened ive been on youtube a few times, just generally using my pc and it's just done it at windows sign on screen whilst i was still signed on ( you know windows key + l "switch user" )

when it freezes, i cannot access ctrl alt delete or do anything. sound stops also

specs
q6600 @ 3.0ghz
4gb corsair xms2 ram
9800gtx+
samsung spinpoint F1 1tb
abit ip35 pro xe
soundblaster xfi
corsair tx650w

also can anyone recommend a good program to check my temps with? i am pretty sure they're ok but ill check anyway

cheers guys
 

Read other answers
RELEVANCY SCORE 47.2

Ok, so yesterday I was installing VLC player to my computer. However it may have been a virus and the computer froze after installing (that or because of other factors).

When I booted the computer back on it froze right on the first screen of boot up when it says press F12/del to enter bios. I cannot access bios as it completely freezes.

After this I took the hard-drive off the computer, and it still freezes, so I am not so sure if this was a virus after all. Perhaps the mother board has gone bad?

Any ideas how to fix this?

Also the keyboard lights are completely off, other than one flash when scanning. All other divices do work, like mouse etc (though not much you can do with them.).

Huge thanks for helps!



Mod?s Message

Please note that this section of the forum is very busy, and re-familiarize yourself with the Bumping Rules found in NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help, which you should have read before posting. We ask that no one bump a thread before 72 hrs have passed, and then, only once. Premature bump posts will be deleted.

Thanks for understanding.

Read other answers
RELEVANCY SCORE 47.2

(the following is copied from a less tech orientated forum I use, however, is still what's happening)

Like, completely unresponsive.

I'll be doing anything and it will freeze (note: not BSOD). I originally put this down to my video card overheating (as it usually occurred whilst gaming, because of it's crappy fan), and only occurred once every so often.

However, when I moved houses first time I noticed when viewing a folder with lots of thumbnails that it froze instantly (as it was loading the thumbs). So I put it down to hard drive or RAM (not knowing where the thumbs were stored in memory [swap or physical]). So I pulled out the 256 stick I had in and played WoW on 512 for 1-2hours or so to try and get it to crash, but didn't. (WoW is painful with only 512 ram though)

I THEN put it down to the stick of ram being faulty (it was oooold). So I put in a different 256 stick, and after moving the second time, it began happening again.

(ugh god I'm confused now)

Bought a 1gb stick and replaced the 256 with it. Happened again, removed the 512, happened again. It's now gotten to the point where on a fairly warm day, it will crash 3-5 times/day (when WoW is open, at which point I usually don't bother again).

I've checked the event viewer in admin tools but absolutely nothing is there.

Should be noted that I currently lack a chassis fan, and two RAM slots.

Phase: Slot1/Slot2
Original: 512/256a
Move #1: 512/256a
Move #1: 512/-
Move #1: 512/256b
Move #2: ... Read more

A:PC freezes up completely periodically

This is a tech forum.

Go here and get thermaltake TMG ND2 VGA Cooler: its in the third row

http://www.xoxide.com/vgacoolers.htm...FQ_yDAodln8H2g

or if a store near has one, best buy carries them also. For 25 bucks

im using one and it lowered my temp 20C Celsius

Mount it right under video card.

Also go and download speedfan, this will give you temps.

http://www.almico.com/sfdownload.php

also if you need any more help please post the info here from speedfan and someone will assist you.

Read other 2 answers
RELEVANCY SCORE 47.2

Hi there people, don't know if this is the right section of the forum for this thread. But since i've got no idea what the hell is happening, i figured this should do it. My computer completely stops! It freezes and nothing works. My mouse don't work i can't even turn my NUM LOCK on/off. Also i hear a strange noise (not in the cpu, but in my headphones) after that happens. The only thing i can do is turn off my computer. But one thing i've noticed is that after this happens, when i try to turn my pc on again, it doesn't make that *bip* from the boot. So i have to turn it off and on again, and when it boots for the first time, after this event, it freezes again while booting... So i turn it off/on again, and it works ok. At least for a while Please guys, i need help! My specs are: Asus P8H61, I5-2300, Radeon HD 5670, 2x4gb Kingstom. Sorry for bad english

A:Computer COMPLETELY freezes!

Bump

Read other 7 answers
RELEVANCY SCORE 47.2

Hello,

My pc keeps freezing after the start up, even in safe mode it freezes which leads me to believe that the problem is hardware related ?!

I have changed my memory ram sticks, I have re installed windows 7, i have checked all fans ( they all seem to work), and the computer just freezes, nothing works, not even the task manager, or the light on caps lock. Although when it freezes I notice a difference in the noise that the computer makes.

System:

AMD Athlon II X2 250 processor - 3.0 Ghz
4 Gb ram
Ati radeon HD 5400 series

And I am using Windows 7 ultimate 32 bit

Any help would be appreciated.

Thanks
 

A:Computer completely freezes, need help.

Read other 10 answers
RELEVANCY SCORE 47.2

My computer will completely freeze. It seems I can use any program for awhile but if i use my browser i will eventually get an odd "search" result page that is not consistent and then the computer eventually freezes. Ctrl-alt-delete, doesn't work, nothing...I have to manually reboot by turning off the power. I have run Spyware Doctor and the results are random, recently it identified several problems and threats that it categorized as high and i believe one was a trogan.pidief or something. i wish i had more detail but the problem is when i tried to fix the issues the computer froze. Now, I can't get through a full spyware doctor scan again -- it just freezes before it identifies any problems so i can't say what the exact problem was. i have also run malwarebytes' anti-malware but it does not find anything.Here is my hijackthisl log. Any help would be very much appreciated.Thanks DGLogfile of Trend Micro HijackThis v2.0.4Scan saved at 12:21:37 AM, on 10/31/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:�... Read more

A:Windows XP Pro completely freezes

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Do not Attach logs unless I ask you to.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I would like to get a better look at your system, please do the following so I can get some more detailed logs.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will a... Read more

Read other 3 answers
RELEVANCY SCORE 47.2

My system is a HP Pavilion a830n with XP home edition, 2G ram, 250GB SATA hard drive, 3.2 GHz Pentium 4, ATI radeon x700 pro.

http://h10025.www1.hp.com/ewfrf/wc/...652&lc=en&cc=us&dlc=en&product=444369&lang=en

My computer will be running along fine, then with seeming randomness it will stop completely. The mouse will stop, programs stop, everything but the power button is unresponsive. If my computer is making a sound before it stops it will make a sound as though repeating the same bit of sound through the speakers in an infinite loop. The first time it happened I was playing Supreme Commander, but as it has happened repeatedly without that game running, don't know if that is relevant.

I Have already backed up all my important data and have completely reinstalled windows from a restore disk, and that didn't help, which makes me wonder whether this isn't a hardware problem. I have run windows memory diagnostic with no faults found. I have run Scandisk with out error as well.

I managed to copy the crash dump before it froze on me last time, and ran it(on a different computer) through windows debuging tool with the following result, which I haven't the know-how to decipher:

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system me... Read more

A:XP home Freezes up Completely

nevermind, fixed it myself
 

Read other 2 answers
RELEVANCY SCORE 47.2

Whenever i log in to my user shortly after i click a program shortcut or open the start menu the system freezes. my cursor still moves, i don't get the blue screen, i have no viruses, i can't open the task manager, i have to turn off the computer manually, and it still works in safe mode. I have a dell dimension 8400 running windows xp home service pack 3 any help would be greatly appreciated.

Read other answers
RELEVANCY SCORE 47.2

Hi guys, my pc has been acting weird lately, it has began randomly crashing frequently. I turn it on and after 3 or so minutes of random activity it just freezes or gives me a blue screen error. Sometimes while playing BF3, it freezes.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800033A8B6F
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

THanks!

A:BSOD randomly and PC freezes randomly

Hello TrueYears and welcome to Sevenforums!

You said that you've experience BSODs. For allowing us to debug your errors you've been experiencing, we'll need a little information.

http://www.sevenforums.com/crashes-d...tructions.html

If you're having trouble enabling minidumps, maybe you'll find this speech handy.






Quote:
Your Minidump content should be in the folder at the path C:\Windows\Minidump. If there's no files inside, make sure minidumps are enabled by -
Go to Start, then Run, then type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.


Next time you'd experience a BSOD, a dump is supposed to be generated. When it's generated, wrap it up in a zip and upload it.

Read other 3 answers
RELEVANCY SCORE 46.8

Hi everyone,

I ran ADW about a week ago, and it was not-responding and froze my computer. I ran 2 different times today, and it was also not-responding and again completely froze my computer when cleaning. I had to hard boot, because I had no choice.
1.Does anybody else experience this trouble with ADW, or just me??

2. Is there other source, not bleeping computer, to download it from, or it would not make any difference???

My Norton says ADW is safe for downloading. But it's unusable at this point.

Thanks for your help in advance, guys.
 

A:ADWCleaner completely freezes my computer

Read other 16 answers
RELEVANCY SCORE 46.8

I built a pretty high-end computer two months ago. For about five weeks I had no issues, but then I started getting random periodic freezes. It's not exactly the same every time, and I don't really know how to investigate a total crash. The specs are:
i7 4770K
Asus Sabertooth Z87
Asus GTX 770
16GB DDR3-1600 Crucial RAM
Samsung 840 Pro 256GB SSD
Windows 8 Professional
 
The freezes have happened once or twice a week, about seven times now. I'm not running anything computationally taxing or a game or anything when it happens, usually all I have open when the freezes occur are:
Firefox
Notepad++
Pidgin
(sometimes) Steam
(sometimes) Libre Office Calc
(sometimes) KeePass
(sometimes) Media Player Classic Home Cinema
 
I don't think any process is particularly busy when it happens, but I didn't have task manager up at the time. Often I'm just switching from one window to another when it happens. Typical CPU usage is very low. RAM usage couldn't be more than 6 GB at the most. According to SpeedFan, temperatures are also very low on the CPU, GPU, Motherboard, and hard drives. The fans aren't busy when the crash occurs but I think maybe spin up slightly faster a few seconds after, can't say for sure.
 
Several of the freezes have had these symptoms: after leaving the computer on for several hours doing nothing, I come back to it and it is responsive for only a few seconds before suddenly stopping. The cursor won't move, the keyboard does nothing, even just pressing Caps ... Read more

A:Windows freezes completely, or becomes choppy

Hi and to Bleeping Computer. According to your system specifications, the motherboard comes with an integrated video chip so might as well switch to that output first in order to test if the problem persist. Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.. In the Menu bar, click File -> Publish Snapshot. Click Yes > then Copy to Clipboard. On your next reply, right-click on a empty space and click Paste on reply box then click Post. Download MiniToolBox and run the program. SelectList Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.A notepad will open then copy-paste the report on your next reply.

Read other 11 answers
RELEVANCY SCORE 46.8

Hello, I have some sort of virus, that starts to freeze up my computer, it won't allow me to start any anti virus program, and my internet freezes up a few minutes after I reboot.I am currently running in safe mode, still can't load Norton anti virus.Can someone please instruct me what to do? Also, after I fix the problem, what are the best anti virus, malware, adware, and spyware programs to install?Here is my Hijackthis:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:14:06 PM, on 8/17/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: Safe mode with network supportRunning processes:C:WINDOWSSystem32smss.exeC:WINDOWSsystem32winlogon.exeC:WINDOWSsystem32services.exeC:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:WINDOWSsystem32svchost.exeC:Program FilesLavasoftAd-AwareAAWService.exeC:WINDOWSExplorer.EXEC:Program FilesInternet Exploreriexplore.exeC:Program FilesTrend MicroHijackThisHijackThis.exeR0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://google.com/O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dllO2 - BHO: XML module - {500BCA15-57A7-4eaf-8143-8C619470B13D} - C:WINDOWSsystem32msxml71.dllO2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program FilesCommon FilesMicrosoft SharedWindows LiveWindo... Read more

A:Computer completely freezes up after 10min

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download ComboFix from one of these locations:Link 1Link 2Link 3Important!You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Make sure that you save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow ... Read more

Read other 1 answers