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Dell laptop not charging..getting message plugged in not charging

Q: Dell laptop not charging..getting message plugged in not charging

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

RELEVANCY SCORE 200
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A: Dell laptop not charging..getting message plugged in not charging

Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 115.2

My Dell Inspiron Laptop is not charging from yest onwards but when the laptop is plugged in the laptop is working fine. What could be the issue. Please let me know what needs to be done. 

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RELEVANCY SCORE 114

Hi guy
I have problem about this issue in this morning, Turn on computer then there is pop-up told me "Your computer will turn down if you unplug battery"
So at the battery icon on bottom right said "92% Plugged in, Not Charging"
I try to send email to Dell support service but my service tag was unavailable. I don't know why ???
Dell's staff have some idea for help me please ?
My email is : <ADMIN NOTE: Email id removed per privacy policy>
Please send email to contact me directly because my English is not good I can't get all of information if talk by phone

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RELEVANCY SCORE 112.8

I've recently had a few problems with my Dell Inspiron Laptop. It is plugged in to the AC adapter, but when I check the battery status I get a message saying '4% available (plugged in, not charging)'. This means that I cannot work on my laptop unless it is plugged in. The battery light on my laptop flickers a dim blue colour. I also don't want to buy a new battery for it to not work in my laptop either.

It also seems to get really hot when it is plugged in, and occasionally it will switch off unexpectedly. I'm guessing the reason the battery won't charge may be something to do with the motherboard and over-heating.

Any suggestions on what I can do to fix this problem?
Probably my own fault for buying a Dell...Haha!
 

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RELEVANCY SCORE 112

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 112

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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RELEVANCY SCORE 111.6

I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.

I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.

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RELEVANCY SCORE 110.4

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 106.4

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

A:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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RELEVANCY SCORE 104.4

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 102.4

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 102.4

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 102.4

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 102.4

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 101.6

It's been almost a year since I bought my Dell Inspiron 14. Last month I lost my charger somewhere and bought a new one immediately. The new charger that I bought has same 65Watts as in original Dell charger. However, I bought the new one from a local retailer who said it's a originial one and cost was just 700rs(whereas in dell site and other stores, it was about 2500rs something).

After a month, I'm getting this 'plugged in, not charging' problem. Also whenever I boot the windows, it pops up a warning screen as 'the battery's type and (something else) cannot be determined. Use dell 65Watts or greater'. I'm not sure when since this problem is coming from, as it used to come at times when I was using the original charger too, I never really cared about this.

2 days back, I followed this advice- http://www.youtube.com/watch?v=Lx62t6qZ34U and it worked perfectly. I missed the last points though i.e., charging and draining the battery 3 times. Now today this problem has popped up again and advice given in that video is not working anymore.

Can someone help me to understand what's the problem is now?
 

A:Plugged in, Not Charging- Dell

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RELEVANCY SCORE 101.6

I've recently had a few problems with my Dell Laptop. It says "plugged in, not charging". A couple times it started charging again randomly, but it hasn't in a while so my battery life keeps decreasing. I'm at 13% right now so I have to be careful to not knock the cord out or my computer will completely die. I'm not sure if I need a new battery or charger or what? I've been looking online for help and it seems quite a few people are having similar problems with their Dell laptops but it doesn't look like anybody else can figure it out either. I've noticed that people are buying new chargers and batteries and the problem is still there so I've held off on purchasing them as I don't want to pay for something that most likely isn't going to help.
About a week ago, when my laptop was actually charging for some unknown reason, it kept shutting off without warning while I was doing whatever. It would turn on just fine, but every 15-20 minutes or so it would turn off. This happened about 3 or 4 times. My laptop has shut down in the past but never that frequently and it was usually do to overheating, but on this particular day it was random and for no reason.
I reaaaaaaally don't want to have to buy a new laptop right now, so if someone could help me figure out what is wrong with this one that would be awesome
 

A:Dell - plugged in, not charging

I had a similiar issue with an HP laptop. If you haven't already, make sure the BIOS is up to date. When I contacted HP about mine, they said that it was a known issue and the BIOS update would fix it. I will say in mine, it didn't, but that is still something to look at.

That situation with my laptop typically happened if I let the battery die completely, then the next time it turned on, I would get that same message. Now to the fix on how I would get the battery to start charging again. I will say this will probably sound very weird, but it is something I read online that worked for multiple people. First, clean the battery contacts. Next, shut down the laptop, and pop the battery in and out about 30 times really fast. When I did this on mine, I simply held the battery release and popped it in and out. Turn on the laptop with the battery connected. Sometimes that will fix the problem. If it doesn't however, with the laptop on and running in Windows, pop the battery in and out really fast about 30 times again. After that, in my case, the battery would always show as charging again.

Once again, I know this sounds really weird, but it worked for me.
 

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RELEVANCY SCORE 101.6

Hello,

My HP Pavilion dm4 laptop's battery was failing (it started shutting down with no Low Battery warning after barely 5 minutes after unplugging it, even with a full charge), so I purchased and installed a new one, which I purchased from Amazon.com.

However, this new battery has me facing some new problems. I frequently see the message "Plugged in, not charging" over the battery icon in the lower right corner when the laptop is plugged in. I've tried multiple solutions to this problem, including:

-Removing the battery driver software and restarting the laptop
-Turning the laptop off, unplugging the power cord, taking out the battery, plugging in the power cord, replacing the battery and restarting
-Unplugging the cord from the wall while laptop is running, restarting the laptop, then reconnecting the cord

All of these solutions seemed to work, but only for a short amount of time, as it turned out. In all three cases, my laptop eventually started displaying the "plugged in, not charging" text again. I've tried multiple sockets in two different houses, but nothing seems to make any difference.

Another less annoying problem is that the laptop sometimes gives an inaccurate reading for the remaining battery life. I started working on the laptop when it was fully charged, and despite spending over an hour unplugged, the battery life never dropped below 100%. Shutting and reopening the lid caused the laptop to display the actual percentage... Read more

A:New HP laptop battery - "Plugged in, not charging" message

Its either that the new battery is faulty or theres some kind of power supply problem.you might want to have it checked out to see what the exact problem is and go from there.
 

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RELEVANCY SCORE 100.8

Have a 2-n1 that I purchased a year ago key came off got brother ( major in IT)  to replace the key. After a hour of him taking the back off key was not fixed, instead computer is plugged in but not charging  in addition to touch screen not working and system is still very sluggish. Contacted Dell the tech's reply was that motherboard had stopped working. Tech never did a remote diagnostic on the laptop either. We tried to restore default settings. Ideas on problem please.

A:Dell inspirion 2-N-1 plugged in but not charging

Presumably the keyboard was replaced - if so, retrace the re-assembly to see if something like the DC jack or the display cable was left disconnected.

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RELEVANCY SCORE 100.8

I know I have found many people with this same problem but seemed to have tried everything I can imagine. My Dell laptop is at a 0% charge and says "plugged in, not charging." Here is what I have tried so far:

-New power adapter (with correct wattage)
-New battery
-Updated BIOS
-Uninstalled Compliant Control Battery Method and re-installed it
-Replaced daughter board

None of these have worked, could I have blown a fuse in my motherboard? the computer works great plugged in I just hate to get a new one because it is no longer portable unless I am close to an outlet. Any others with the same problem who had to try something different and it worked?

Thanks!

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RELEVANCY SCORE 100.8

I don't know how to solve this problem. Quickset keeps saying that my laptop doesn't recognize the AC adapter, and I can't afford to take the battery out of my laptop.

A:Dell XPS 15 (L521x) plugged in, but not charging

There are a few quick tests that you can run that should tell you if there is a problem with the AC adapter or something else.  To start plug in the AC adapter and start the notebook while tapping F12 and choose bios. On the main screen it should mention the AC adapter type,  it should detect the AC adapter and mention what the type of adapter it is, or it could read not detected.
Under the advanced tab in the bios look for Adapter warnings and change it to enabled, then choose the exit menu and choose save changes and exit. When the computer reboots do you still get an error about the ac adapter?
Re connect the power cable from the AC adapter and test on another power outlet and see if it makes any difference. 
If none of the above steps seemed to make any difference it is likely that the AC adapter is failing and will need to be replaced.  If you have an spare AC adapter or one that you can borrow, test using the other adapter and see if there is a change. 
One last thing to try is to flash the bios, you can download rev a16 here,  just understand that the update may not complete if there is a problem with the AC adapter or battery. 
With these steps you should be able to find out if there is a problem with the AC adapter or with something else in the notebook. Please let me know what you find out. 

TB

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RELEVANCY SCORE 100.8

Hi, this is my first post on these forums so please excuse me if I make a mistake :)

The other day, my computer seemed to stop charging, and I couldn't turn it on after it died. Now I have (with a screwdriver) pushed out the Power input Jack as I found it was to far in. The computer now accepts the power adapter to keep the battery on 0%, and not charge it.
The Error received is something like 'The AC Power adapter cannot be determined'
I've had the computer for a year and a half, and thus the warranty has ended. I really don't want to spend much money because honestly I have none. I don't know much about computer hardware, so if you can please try to use non-technical terms :)

Thanks in Advance,
Cormac

A:Dell XPS L502x --- Plugged in, not charging (0%)

Hi Cormac,
Please check if the charging port on the laptop is loose. Connect an alternate AC Adapter to see if that works fine with the system. Alternatively, try the steps mentioned below:
*Check the AC Adapter in BIOS; check the ‘AC Adapter type’ status if it shows ‘Unknown/  Not Detected / 65W / 90W / 130W'.*If you get the status as 'Unknown / Not Detected' then reset BIOS to defaults:

Restart the computer, tap 'F2' key on Dell logo 4-5 times
This will take you to the main screen of BIOS
Press ‘F9’ key once, highlight ‘Yes’, press ‘Enter’
Press ‘F10’ key once, highlight ‘Yes’, press ‘Enter’

Also, check the Battery Health Meter:

Right click on the battery icon on the taskbar
Choose ‘Dell Health Meter’
Click on ‘Battery Health’ tab
Examine the information shown in the window

Please reply if you have any questions.

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RELEVANCY SCORE 100.8

One day the battery had 30% charge, and I noticed it was not charging. I tried reinstalling the battery drivers, restarting the computer, changing AC adapters, taking out the battery, but the battery would not charge. However the battery would discharge perfectly fine. If i took out the charging cable, the computer would run perfectly fine. I read somewhere that updating the bios would solve the problem, but at that time i only had 8% charge and I need 10% charge to update the bios. Today, I randomly put the battery back in, and it started charging! However, later in the day my battery stopped charging. At this point I had enough charge to update the Bios and even AFTER updating the bios the battery STILL will not charge. I KNOW my battery is perfectly fine! It charged today and it discharges fine. I tried everything I would think off. Any ideas or help would be really appreciated. Sorry for the long post.  

A:Dell Battery Plugged in Not Charging

If the power supply is working, then the problem is the DC socket. Either the power board or the entire system board (depends on the model) needs to be replaced. The DC socket solder connections can fail because of stress on the DC power cord.

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RELEVANCY SCORE 100.4

This laptop is brand new. The past few days, when I plug it in to charge, i get a messae over the battery icon saying "pluged in, not charging". I have read that this is in fact a software issue dealing with Windows 10 and I have tried multiple times to imlement solutions involving the Device Manager. The only thing I haven't tried is actually removing the battery because I do not think this particular HP model can be have its battery removed by the user. I would really rather not have to exchange laptops especially if it is a Windows problem, is there any way you can help?

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RELEVANCY SCORE 99.6

I have purchased a new power adapter and battery, my issue is that the system continues to think that there is something wrong with it. When you bring the batt meter up it states that the sys is plugged in but not charging. Not sure if it is related but the only problems in device manager is associated to BASE SYSTEM DEVICE location PCI BUS2 device 9, function 2 & 3 w/a physical device object name:\device\NTPNP_PCI10023 & 24. I've read some have gone from a 60hz adapter to a 90hz, some say update bios, but I have tried everything that I can think of but the 90hz adapter. PLEASE IF ANYONE CAN ASSIST IN THE DIAGNOSIS WEATHER WANTED OR UNWANTED KNOWLEDGE IS GLADLY APPRECIATED

THANKS
 

A:dell inspiron 1525 plugged in not charging

You mean 60 watt and 90 watt?

Only thing I can suggest other than updating the bios, is to reset the cmos, but on that model requires you to totally disassemble the laptop to remove the cmos battery, thanks Dell.

http://support.dell.com/support/edocs/systems/ins1525/en/SM/coinbatt.htm#wp1179839

Resetting the bios with the battery and AC adapter unplugged may allow it to start charging again, a slim possibility.

Sometimes it is a defect with the motherboard.

.
 

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RELEVANCY SCORE 99.6

brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>

A:New Dell inspiron 5559 plugged in not charging...

Hi GAUHAR KHAN,
Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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RELEVANCY SCORE 99.6

Hi Team,

Since last week I started facing this very commmon issue ''plugged in, not charging''. It began by stopping at 75% and then went on deteriorating and today morning it was 3% (and wouldn't charge). I have tried all the possible solutions mentioned here by reading the threads. Is there a bug with WIndows 10 or I need to replace something. Kindly help.

Here are the following options which I have already tried:
1. Removed the battery and switched on the laptop with AC supply and uninstalled Microsoft ACPI Compliant Control Method Battery and shutting down. Battery reseated and switched on - Didn't work
2. Shut down the computer completely, unplugged the power cable, removed the battery and let it rest for about 3 minutes. After 3 minutes, put the battery in its place, plugged in the power cord and restarted the laptop - Didn't work
3. Removed the battery and let it cool down for 2-3 hours. Put the battery back in its place and plugged in the AC supply and restarted the laptop - Didn't work

A:Plugged in not charging issue with Dell 3521

Check the system to see whether or not the AC adapter is recognized - F2 at powerup.  If it's not, in order:
Replace the adapter.  If that doesn't solve the issue,
Replace the DC power jack inside the system, and if that doesn't solve the problem,
Replace the mainboard.

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RELEVANCY SCORE 99.6

When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:

- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer

So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.
 

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RELEVANCY SCORE 99.6

Hi,
i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine. 
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled. 
here is the image of the situation

if you need any other info then kindly tell me i'll provide that too

A:Dell Inspiron 15 3521 plugged in not charging

Check your system setup  -- F2 at powerup.  Is the AC adapter recognized or showing "unknown"?

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RELEVANCY SCORE 98.8

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 98.4

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 98.4

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 98.4

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 98.4

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 98.4

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 98.4

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 98.4

I have the "plugged in, not charging" issue with my Dell Inspiron 1100 laptop. This has been going on for the past week and although I'm able to 'resolve' it by following the steps below, it will return after 2 or 3 power ups.

>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).
>Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup
(Source: "Plugged In, Not Charging")

When I'm experiencing this problem a warning message will pop up on power up identifying an issue with the AC adapter.

I'm trying to find out whether this is a Windows 7 problem (as I think I read somewhere), given that the steps above does temporarily fix it, or whether in fact there is a genuine issue with my AC adapter, which needs to be replaced.

Or, rather, does following the steps above merely trick the laptop into accepting a dodgy adapter that needs replacing?

I'm using the original adapter that came with the laptop, incidentally. Would replacing it with a generic likely resolve this daily occurrence?

I appreciate your time and advice

A:Dell battery 'plugged in, not charging' - Win7 or hardware?

I would seriously doubt W7 on this and first look to physical battery and adapter connections and wires or the adapter itself ! Also if this is after a clean or fresh install of W7 did you install all and the latest updated drivers off the mfg'r. site?

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RELEVANCY SCORE 98.4

Hi everyone
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
 
Thanks and Appreciated in Advace.
Haq Nawaz
 

A:Dell N5010 inspiron Battery (plugged in , not charging)

I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.

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RELEVANCY SCORE 97.6

Acer aspire v15 nitro vn7-591g is not charging while plugged. It randomly beeps and shows it's charging and then stops, over and over, usually stays not charging and then charges for less then a second and stops.

A:Laptop not charging when plugged

Constantly charged while off. I've restarted, pressed the hole at the bottom for 5 seconds and waited to boot for 5 minutes. Unplugged all USB from it. Updated all drivers and windows.

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RELEVANCY SCORE 97.6

I went to my device manager and discovered that under battery there are supposed to be three items listed and one of mine is missing which is the charger what do I do?  How do I fix this problem. Can someone please help me.

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RELEVANCY SCORE 97.6

Hi when I have my laptop turned off and my charger is plugged on with the plug turned on, I have a problem.

My problem is when my computer boots up in the system tray (bottom right) my laptop icon says "plugged in, not charging"... I then have to take out my laptop charger wire and then replug it, this can be rather annoying.

Is there any way so when I load my laptop it automatically recognises to charge?
 

A:plugged in, not charging (laptop)

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RELEVANCY SCORE 97.6

Good Afernoon. when i plugged my laptop in for charging there is indication that it is charging but it is not charging. when i look at the batttery icon it says (0% avaialbe ,plugged in charging).. but it is not really charging.

A:my laptop says 0% available plugged in charging.. ...

Try the below mentioned steps:1. Shut Down your laptop, then plug-off the power adapter, and then remove the battery from your laptop.2. Now, keep the Power button on your laptop gently pressed for around 40 seconds.3. Reconnect the power adapter without inserting the battery.4. Power On the laptop.5. Once you are into Windows, Shut it down again.6. Now, remove the power adapter, then reseat the battery, then reconnect the power adapter, and then reboot again. This link can be useful:http://community.acer.com/t5/Notebooks-Netbooks/0-available-plugged-in-not-charging-acer-aspire-5830...If the issue still persists, you may try recalibrating your laptop's battery. To know more about this, you can refer to the following Acer support pages:http://acer.custhelp.com/app/answers/detail/a_id/11574/~/how-do-i-calibrate-my-battery%3Fhttp://acer.custhelp.com/app/answers/detail/a_id/2430/related/1If the issue still persists, there may be some issue with your battery. It is recommended to try using a spare battery (if possible) or contact nearest Acer Service Center for further assistance. This link can be useful:http://us.acer.com/ac/en/US/content/service-contact

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RELEVANCY SCORE 97.6

I noticed my laptop was not charging when plugged in. It says 'plugged in, not charging'.The battery eventually died and I left it alone for a few hours dead. I plugged it in after that and it started charging again after that, so I charged it up all the way and I thought all was good, until I unplugged it and the battery began to discharge. After that it went back to the 'plugged in, not charging' status.  I did a battery diagnostic which said the battery is good, so it isn't the battery (plus this laptop is only 10 months old). I tried installing any updates/drivers HP said I needed. One of those was some BIOS updated which I did and after viola, it began charging again. While it was charging I unplugged and plugged the charger and it was good, so I charged it up until fully charged. I unplugged it at 100% and let it go down to 96% and tried to recharge it and again got the 'plugged in, not charging' status.  Any clue as to what is  causing this? It seems like its some kind of software issue.

A:Laptop plugged in not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 97.6

I need a new battery for a laptop that is a little over three years old. The computer does not turn on at all when on battery but works fine when plugged in. My frustration is that I spent over 40 minutes on the phone with HP technical support and was rudely told that the computer, which just went off my extended warranty, was no longer supported and they would not sell me a new battery or even let me know which battery to puchase on Amazon. The computer is only three years old and outside the battery works fine so I would really prefer to to just get a new battery rather than having to purchase a whole new computer. Could someone please let me know the battery that I should purchase for an HP TouchPad Ultra book 4?

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RELEVANCY SCORE 97.6

I've tried basic troubleshooting.  I'm guessing I need a new battery, ac adapter and cord. I looked in the parts store but couldn't find it, or just one part. Laptop is an HP Pavilion m6 Notebook PC. Serial: CND2330FT5

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RELEVANCY SCORE 97.6

I have a HP G72-b60US Notebook PC that I have had since December of 2010, and it is at 7% and when I hover over the battery thing it says 'plugged in, not charging'.

I have heard this could be a defective battery, but I don't want to have to go buy a new battery and then find out that it still doesn't work.

What could be wrong with it?
What should I do?
 

A:My HP Laptop Says 'Plugged In, Not Charging'

I had this happen on a HP laptop before. I found a fix online that when I read it, I thought to myself there was no way that this would work, but I was wrong, and it did work.

Basically, here are the steps that I would do when my laptop had the same problem. Clean all contacts for the battery using a dry toothbrush. Make sure the power is off and disconnected when doing this. Once done, connect the battery to they laptop and pop it in and out really fast about 30 times. With the battery in, and the system plugged in, turn on the system. Check to see if it is still not charging. If still not charging, with the system on and plugged in, pop the battery in and out of the system really fast about 30 times again. At this point is where my system would all of a sudden show that the battery was charging again.

Again, I have no idea why this worked for me, and other people that found it on the same forum that I did. If you are not comfortable doing this, don't do it. The machine I did it on I barely ever used, and didn't care if something got messed up. If this is your main system and you have a lot of data on it that you need, I would suggest backing up any data before attempting this.
 

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RELEVANCY SCORE 97.6

hi, i am writing this on my desktop as my laptop battery is discharged now so cannot power up.

i am running a toshiba satellite L300D-10Q with vista. it was my dad's & is probably about 4 years old now with original battery still installed. recently i noticed that when i had the power lead attached the power & battery led's would flash constantly & hovering the cursor over the battery icon, it showed as not charging.

i bought a new adaptor & still had the same problem.

so thinking it was the battery on the way out i bought a new one which was an alternative & cheaper just to prove if that was the problem & for about 15 mins the new one charged. then the original problem came back.

i have tried powering up without the battery installed & nothing happens.

any advice would be appreciated

thanks

llanedeyrnjack
 

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