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X1 Carbon - Windows Hello and system lock

Q: X1 Carbon - Windows Hello and system lock

I?ve recently bought a X1 Carbon with the infrared camera, which allows me to use Windows Hello facial recognition to logon, which works just fine. I use the Windows key + L to lock the laptop, but I?m finding with Windows Hello switched on, the infrared camera keeps searching for me. Does anyone know how I can stop the camera from looking for me when I lock the system? I looked in the settings just couldn?t see anything about disabling the infrared camera on system lock. Any help appreciated, thanks

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RELEVANCY SCORE 200
Preferred Solution: X1 Carbon - Windows Hello and system lock

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 77.2

I?ve recently bought a X1 Carbon with the infrared camera, which allows me to use Windows Hello facial recognition to logon, which works just fine. I use the Windows key + L to lock the laptop, but I?m finding with Windows Hello switched on, the infrared camera keeps searching for me. Does anyone know how I can stop the camera from looking for me when I lock the system? I looked in the settings just couldn?t see anything about disabling the infrared camera on system lock. Any help appreciated, thanks

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RELEVANCY SCORE 58.8

Quick facts:ThinkPad X1 Carbon 5thProduct ID 20HR002MGEVantage installed, all latest updates too incl. BIOSBIOS according to Vantage: N1MET46W 1.31 This has been driving me nuts for weeks. It never occurred until a few weeks ago, though: Whenever the Windows 10 lock screen is activated (no matter if automatically after timeout or manually by me), the cooling fan starts running full speed without even stopping until I unlock the computer again. I saw that many other users seem to have the same problem, even with the 6th generation computers. First I thought I might have caught a crypto miner doing something in the background, but this has been ruled out by extensive malware scans and CPU/GPU monitoring. Neither processing unit does anything, it is definitely a Lenovo thing. Please help me, my business computer is running 24/7 and has to because I also need to access it remotely. At night I cannot sleep because of the fan humming non-stop. Plus, I am afraid of premature cooling fan bearing wear-out. Update: I also tried this solution, but it does not help at all.

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RELEVANCY SCORE 53.2

Hi, is there a way to turn of the Fn Lock LED on the X1 Carbon? I am using the function keys all the time (as obviously most people do ) - and the little green light somehow annoys me ...  CheersVince











Solved!
Go to Solution.

A:X1 Carbon 2015 turning off Fn Lock LED

Sorry for bumping this thread up - is there any way to programatically turn off the green FnLk LED?

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RELEVANCY SCORE 53.2

Hi - we have the X1 Carbon 6th Gen systems (20KG, 20KH) with the latest BIOS version 1.13 manually installed. On first reboot after imaging with Win10 the process stops at the message "Boot Manager recovered from an error; Boot Manager has restored Boot Priority from default configuration; Press ESC to continue or F1 to enter Setup."When pressing ESC the PC boots right into our Win10 image.  Have tried rolling back the BIOS verson to 1.12, same results.  Then changed the Boot Order Lock from "Disabled" to "Enabled" in the Startup section of the BIOS and had sucess without the error.  My question is: Since all of our other Levovo systems image fine with the Boot Order Lock set to "Disabled", what may be different in the X1 Carbon 6th Gen for this behavior to be different? 

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RELEVANCY SCORE 51.6

I have a X1 Carbon Gen 4 (20FB).
 
I have found that when I insert my microSD card, it won't lock.  I can close the cover and it barely has enough tension but it can keep the card in.  I was thinking of buying a large microSD to use as a secondary hard drive as my primary NVMe SSD is getting full and having the card come out at any moment isnt going to work for me.
 
Any tips on how I might fix this issue?
I am still under warranty but it is a hassle sending the laptop back for who knows how long
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 51.6

I have a X1 Carbon Gen 4 (20FB).
 
I have found that when I insert my microSD card, it won't lock.  I can close the cover and it barely has enough tension but it can keep the card in.  I was thinking of buying a large microSD to use as a secondary hard drive as my primary NVMe SSD is getting full and having the card come out at any moment isnt going to work for me.
 
Any tips on how I might fix this issue?
I am still under warranty but it is a hassle sending the laptop back for who knows how long
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 47.6

i was stuck on the lock screen after setting power saver mode for both the system and screen, as well as turning on the screensaver.The screensaver did not have login enabled. i had to restart to login. What might cause this? recently, i did not have "turn off screen" enabled, but i had wanted to protect the screen. Also, screen saver was never on. But i changed "turn screen off" to 1 hour, while sleep mode was still 3 hours. screen saver is less time.

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RELEVANCY SCORE 47.6

I'm getting the above error message from Windows Backup. In more detail:
"Windows Backup failed to get an exclusive lock on the EFI system partition (ESP). This may happen if another application is using files on the ESP. Please retry the operation."
Error code 0x8078011E
Well I've retried and get the same thing every time, also tried rebooting, also tried googling the error code but no success.
Any assistance very welcome, thanks !

A:Windows Backup Failed to get an exclusive lock on the EFI system partition

Hi,
The issue may occur if EFI system partition is locked or other application is using files on the system partition.
I suspect the third party security software protects the system files and causes this issue. Therefore, please disable security software temporarily and perform clean boot.
http://support.microsoft.com/kb/929135Niki Han
TechNet Community Support

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RELEVANCY SCORE 46.8

Anyone have any idea on how to either recover encrypted folders locked by Folder Lock or how to recover and use deleted system restore points?

I read the thread about recovering deleted restore points here, and the thread about Folder Lock issues here, but there is no definite answer.

Problem: I locked a few folders using Folder Lock (FL) and then put the program in Stealth Mode. In order to access FL again (since its in Stealth Mode) it is necessary to use the hot key combination "ctl+alt+F". I tried this the next day and nothing happened. I then tried to reinstall FL, but I received a message telling me that I have to uninstall the copy of FL that is already on my disk. So, I tried uninstalling FL and I received a message telling me that FL has already been uninstalled. I tried this three more times with the exact same results.

I figured I'd just restore the system to a previous date. But, come to find out, all of the system restore points have been deleted (undoubtedly because of my frequent use of Window Washer and CCleaner.) I was able to recover a file named "RestorePointSize" using the program Recuva, but I have no idea what to do with it.
 

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RELEVANCY SCORE 45.6

Hi All,
Recently we are facing "CAPS lock turns on and off by itself" issue in Windows 7 64-bit Enterprise Service pack 1 operating system, issue is coming quite frequently now a days in all the Windows 7 machines.
For testing purpose,we have tried replacing the key board's on the machines, but no luck issue is still occurring.. Have to give a try updating the respective machine model keyboard driver....
Kindly suggest us the possible solution to fix this issue.
Thanks,
Paramaguru

A:CAPS lock turns on and off by itself" issue in Windows 7 64-bit Enterprise Service pack 1 operating system

Hi Paramaguru,
Open your Task Manager and see whether wscript.exe is running, if yes, end task for that program and see whether the problem still occurring.
Freak05

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RELEVANCY SCORE 45.2

Not a techie.  Can't get straight answer ANYWHERE.  New laptops tend to NOT have indicators on the keys.  Hoping Windows 10 has indicators that can be turned on and PROBABLY would show up in the tray at the bottom right of the screen. 
I have heard of sites where such things can be downloaded but again NOT a techie, so I hesitate to go outside of Windows/Microsoft for downloads.  I do not know what download sites are safe or spoofs.

Please plain English ... i.e. go to settings etc.  Or just give me a Microsoft approved site for download.
Dez/MJD

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RELEVANCY SCORE 45.2

Hi,

My errors are a freezing cursor - dead mouse on every other reboot ..and.. With file transfers from one HDD to another I will frequently get a system lockup of Windows (forcing me to reboot. hard reboot). My System is CLEAN of viri and trojan as wella s spyware. I Have WinXP Pro Sp2. Running Zone Alarm Pro v6, Eset NOD32 v2.5, Webroot Spysweeper (for coookies and alt scans), Spyware Doctor v.3.2.1.359 (resident), and Trojan Hunter v4 (also resident on boot). I am also booting and browsing with Pop-Up Stopper Pro. My Hardware? Abit NF7-S rev.2, Athlon 3200 Barton core, Best OCZ 400Mhz RAM (?) - 1Gb in dual channel, Audigy 4 Pro for sound. Latest drivers for all "to best of my knowledge" Any Helpers? :)

*More on the file tranfer lock-ups. The two other drives are Seagate drives and identicle. They're 300 Gb each... I have not reformated them since my last Windows reinstall - they were detected right off.

Could be Windows isnt seeing those drives for what they are?? Even worse, a bus problem?

Thank you in advance.

A:Mouse Lock-Up (not there on boot) and Windows Lock-Up Transfering Files HDD to HDD.

have you tryed running safemode? is it the same?
run a chkdsk: start > My Computer > right click the drive u want to scan > properties > tools > error checking - Check Now > put tick in both boxes > click start > click to scedule on next boot > restart

see if it returns any errors or corrects this

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RELEVANCY SCORE 45.2

Hi, new to these forums, hope I don't break any rules or anything here.

My laptop is a
Sony Vaio - Model: SVE141R11L
Product name: SVE14135CXB
Pre-loaded with Windows 8 x64
Intel(R) Core i5-3230M CPU @ 2.60GHz
6GB RAM w/ 900GB HDD space
Purchased in Navy Exchange last year (around July 2013)

I have dropped it once or twice from at most a 3ft fall inside a padded case. I mostly use my computer for school work, some gaming, extensive video/photo editing, internet browsing. I've installed some debatable programs but have been installed long ago. Most of my programs included Microsoft Office, Adobe suite, Steam, iTunes, uTorrent, McAfee VirusScan Enterprise, Winrar, VLC, etc. But are now gone due to the refresh I had just done last week for prior problems, but still experience problems.

I recently been having issues with my computer where it just won't respond at all. Like today, I had it working for a few hours, but then went out and left my laptop on the lock screen, and came back to it being completely stuck. Completely stuck as in, no keys or clicks would unlock the screen to the login prompt. However, my cursor was fully able to move around the screen, and my caps/num lock buttons work as they display the lights enabling/disabling them. The time when it was stuck was 8:03pm, but the clock was stuck on 7:55. But on the bottom of the front of the laptop, the HDD orange light is not lit up at all, which I believe suggest that the HDD is not reading/properly reading. Oddly e... Read more

A:Windows 8 Lock Screen Stuck, Cursor/num/cap lock work

Sounds like one too many drops killed the computer. You may get lucky and find a local mom & pop shop that will fix it cheaper then Sony.

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RELEVANCY SCORE 43.6

what to do when a dell latitude d630 laptop is not on but cap lock, num lock and scroll lock is on and i'e tried to check the VGA and the processor

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RELEVANCY SCORE 43.6

Hello All, I?ve received the Windows Downgrade Recovery Media for windows 10 Pro from Lenovo and I?ve followed all steps for the upgrade from windows 7 : -Bios and all driver update with ThinkVantage-changed in bios option ?OS Optimized defaults to enable?-reboot-press f12 and boot from usb key After that, a black screen with win10 Logo appearin 10 seconds it changes to a Lenovo Logo with a lifebeltI would expect a windows form for the selection languages , but my thinkpad x1 reboot and restart with windows 7.I tried also to modify from bios the boot order putting the highest priority to USB, but in this way start a loop.I think that the problem could be in the USB media that they have sent me.My upgrade to win10 pro is stuck, do you have any idea?Thanks

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RELEVANCY SCORE 43.2

System Update is offering Active Protection system for my X1 Carbon. Why? The readme says it is for Hard Drives and I use it on my X230.  But why is it offered for my X1.  The display driver System Update offers will not install.  Yes, System Update is up to date.  Can Lenovo Technical Support shed any light or do I need to call them.  Thank you.   

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RELEVANCY SCORE 43.2

Hi, I've got an X1 Carbon 20FB (4th gen), and noticed it doesn't have Lenovo System Update on it, which I've found useful in the past. So I went to the Lenovo downloads site and found System Update, but it doesn't list the 20FB as one of the X1 Carbons it supports - it only goes up to 20BS, 20BT: http://support.lenovo.com/se/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-... (See the "Note for ThinkPad X1 Carbon users") Should I avoid downloading System Update then? I've not noticed anything that's not functioning, but I figured it makes sense to keep things up to date from a security and features point of view. Why is it not included by default? Thanks for any advice!

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RELEVANCY SCORE 42.8

Hi,

how to disable Caps lock, num lock, scroll lock screen messages?



I have desktop pc with two keyboards usb and bluetooth. Also TOSHIBA Bluetooth Stack software, but in device manager: keyboard > hid keyboard device both using microsoft drivers. And I dont have any software installed for keyboards. Also bluetooth has separate system tray indications (it is also disabled) so its not that. I made some googling and found other fix it with Hkey_Local_Machine\Software\Widcomm\BTConfig\General KeyIndication set to 0, but I dont have it in registry. Acualy I dont have anywhere in registry KeyIndication. So any ideas how to disable it? Thanks

A:Caps lock, num lock, scroll lock screen messages

Hi,

You'll find that the messages are controlled by a piece of software that came pre-installed on your machine when you bought it. Try looking for a Hotkey managing app to see if the notifications can be disabled.


OS

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RELEVANCY SCORE 42.8

I'm using an HP Pavilion dv6000 Notebook series. I noticed that my Caps Lock LED is not working but its FUNCTION is working fine.. same goes with Scroll Lock. Here's the weird part.. when I press Num Lock ( function key + scroll lock ) the LED turns on! I already tried a system recovery, it didn't solve the issue. Is there something wrong with my BIOS? Any help from you guys will be highly appreciated.. thanks!

A:Caps lock & Scroll Lock LEDs not working but Num Lock is wor...

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then try updating your BIOS.  If neither works...It's pretty much dead and not worth fixing.  To Perform A Hard Reset Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds)Disconnect the AC Adapter from the notebook.Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.Wait at least 1 minute with all power sources disconnected.Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.

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RELEVANCY SCORE 42.8

For some time now, i have been experiencing that my Num Lock, Caps Lock and Scroll Lock all lights up (not blinking) all at the same time, I tried to google it but i can not find any solutions or explanations for it.

Does anyone know if it is bad? and what is causing this?

I am having a wired keyboard with nothing fancy just a standard issue Logitech keyboard.

A:Num Lock, Caps Lock and Scroll Lock all lights up (not blinking)

Can you toggle those functions off, one at a time? Sometimes restarting the computer will use the last state it was in, I'd fully shut down and pull the power cord from the computer and the keyboard cable then put them back and try again.

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RELEVANCY SCORE 42.4

My motherboard died on my X1 Carbon Gen 1.  I sent it to lenovo and the repair estimate was ~$750.  I decided to replace it myself but the part for my system FRU 04X0495 (W8P,i7-3667U,8G,F,AMT,TPM,MT) new are quite expensive.  I found a new systemboard FRU 04Y1988 (W8P,i7-3667U,8G,F,AMT,TPM) at a much more reasonable price and installed that.  I now have a working machine (new machine type 3448-3Y2) but no touchscreen (I assume the MT stands for touch monitor or something).Question, and I think I know the answer, Is there any way to convert or add to my new systemboard the touch screen capability?  I assume it is not just the driver?thanks, 

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RELEVANCY SCORE 42.4

I recently upgraded to Windows 8.1, but it reset my custom lock screen image.  I tried re-applying it but the lock
screen preview in the settings is stuck on a load loop.  Does anyone know why that is and why it won't set my custom image as the new lock screen image?
i can't find the  C:\ProgramData\Microsoft\Windows\Systemdata, folder,
in my laptop
how to get default lock screen images in 8.1? plz help me..

A:Lock Screen Custom Image Stuck on Load for Windows 8.1, (Can't see the default lock screen images)

Please take a look at this link and it should solve your problem.
http://www.eightforums.com/tutorials/29621-start-screen-set-default-background-image-windows-8-1-a.html

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RELEVANCY SCORE 41.6

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 41.6

Après avoir fait la mise à jour vers w10 mon lecteur d'empreinte ne fonctionne pas. Dans la gestion des périfériques il n'est pas visible. J'ai installé le pilote mais c'est toujous pareil, il n'est pas visible.. quelqu'un pourrait il m'aider ?
Merci
 
Google translate: French >> English
After upgrading to w10 my fingerprint reader does not work. In the management of the pheripherals it is not visible. I installed the driver but it is always the same, it is not visible .. could someone help me?Thank you
 
 
Moderator comment: Please feel free to post in your native language, but as the principal language of this community is English, please include a translation alongside for the benefit of other members. Regards.
Commentaire du modérateur: N'hésitez pas à poster dans votre langue maternelle, mais comme la langue principale de cette communauté est l'anglais, veuillez inclure une traduction pour le bénéfice des autres membres. Cordialement.

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RELEVANCY SCORE 41.6

When the system resumes from sleep or from the screen being turned off, the keyboard backlight doesn't resume to its previous setting. VERY annoying when you're trying to work. In this thread they talk about a potential BIOS limitation causing the backlight to not resume after a restart, but what about after sleep?https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/W540-Backlit-keyboard-always-on/td-p/151... By contrast, the X1 Yoga Gen 2, does resume the backlight state after screen off, sleep and even restart! Surely the Carbon should have the same feature set as its brother.

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RELEVANCY SCORE 41.6

Hello, I just got my lenovo back from Depot after waiting for 2 weeks, it was sent for a Touchscreen issue, came back with some major hardware issues.When I first turned it on this morning, it was working fine, touchsreen was responding, then after about 5 minutes the screen started flickering I would say, and just shut down. Restarted it, then same thing happens every time I log in, it does it about 1 or 2 minutes after, or even on the boot screen.After couple of hard resets and restarts, the machine doesn;t turn on anymore, I press the power button, the mute and mic LEDs blink, then nothing happens.

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RELEVANCY SCORE 41.6

I just received my X1 Carbon 5th Gen (Part No: 20HRCTO1WW). However, when I start the laptop, it shows "configuration change -restart the system", and then it automatically restart the system forever. Even though I have shut down the laptop several times, it still happens. Therefore, I could not set up the thinkpad, and I could not enter the Windows system. I am very upset and disappointed. Can anyone help me solve the problem? Thanks.

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RELEVANCY SCORE 41.2

Recently, I had to reinstall my copy of Windows 2000. It had stopped loading correctly - after the Windows Loading screen and before the log-in screen, I would get a blue screen error (page_fault_in_nonpaged_area). I don't have any of the numbers with that though. Anyway, after a fresh install, Windows seemed alright. Now, when I play World of Warcraft, I get about 15 mins of play before the game literally comes to a screeching stop. The screen gets all scrambled, and then freezes. I have to manually restart. I had had occasional problems like that before, but sporadically and after hours of play. Now it happens practically every time I play World of Warcraft, and usually between 15-30 mins of play. My question is really just seeking any advice on what anyone thinks the problem concerns. I don't know tons about computers, but my thoughts led me naturally to my video card. But, as a starving college student, I don't want to immediatly drop 200 bucks on a new vid card without getting some other ideas first. Any thoughts people might have would be greatly appreciated.

Windows 2000 SP4
2500+ XP Athlon
Soyo KT600 Dragon Plus V.1
1024 DDR 400MHz Ultra RAM
Sapphire Radeon 9700 Pro
Creative Labs Soundblaster Audigy
420W PSU
 

A:What to try first, concerning system lock-up.

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RELEVANCY SCORE 41.2

hello..i have pc in my home running for internet and gaming,i am wondering that the user attempting to delete the files and installed games,how can i lock the system so that even they are deleting the files after restarting all the files back again.and also how to unlock.please post the step by step guide for me.please thank..

A:lock system

I'm a little confused as to what you're asking. Someone is deleting your files and games when you leave your computer unattended?

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RELEVANCY SCORE 41.2

System locks and I get just a Kernel_power Event code: 41 and bugcheck 0 if I look in Event viewer.

I check memtest86 and scanned HD everything was ok.

New Gigybyte GA-990FXA-UD3

New FX-6350 unlocked 3.0 rev I've Updated Bios

windows 7-64 home
Thanks for any help.

A:System lock

Please follow - Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 41.2

On a regular basis, my screen locks and the mouse icons moves independently around the screen. This occurs if I leave the PC idle for maybe 15 minutes. At this point the mouse or keyboard does not work. Cntl Alt del does not work. My only option is to power down and reboot.
When I reboot, a message comes up asking to connect to TPM, I cancel this and continue to reboot.
This does not happen every day but on the days it does, I can lose everything that was open 4 or 5 times a day unless I go on Standby when not actively working the PC.
Any one any idea how to stop this. Incredibly frustrating.
Declan.

A:TPM causes system lock

Is this the Dell Trusted Platform Module BIOS setting which enables encryption? If so you can turn it off in BIOS setup.

If not, Let's start by getting a clean boot so nothing is running except the OS and your AV.

Enter msconfig>Startup and uncheck everything except your AV listing.

Next enter msconfig>Services, select Hide all MS services, then uncheck all except AV.

After several reboots check back in both places to make sure nothing wrote itself back in. If so, turn it off in it's Program preferences or Uninstall it. You can learn what program is involved by googling the listing.

If problem persists, google the exact error message verbatim to learn how others have solved it.

Run a full scan with Malwarebytes.
Install recommended MSE or Avast 6, run full scan.
If you have one of the bloatware AV's MucAfee or Norton, uninstall using their special tool.

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RELEVANCY SCORE 41.2

Hi, I'm just wondering if anyone can help. My computer has became increasingly unstable. When I say this I mean it has a tendency to freeze, lock up and reboot.

The problem is... well the problems are when you go into Internet Explorer or Firefox, the computer freezes when there is an image on screen. To get to unfreeze I can press ctrl-alt-del, this only helps for a short time as when it freezes again the motherboard beeps and the only way to get the computer working is to hit reboot on the base.

The other problem is when you exit IE or FF the computer completely locks up and the motherboard beeps and I have to hit reboot on the base once again. Even the keyboard stops responding so ctrl-alt-del is not possible.

At first I thought it was a graphical problem so I uninstalled all the drivers and that didn't stop the problem. I even replaced my GFX card, and took out the memory to see if it was faulty but that didn't stop the problem either. I've tried uninstalling the drivers for the printer, scanner, GFX card and sound card but to no avail.

It had even stopped my anti-virus software (pccillin2002) from updating on the net.

The only thing I can think that is buggering it up is that I have a ancient monitor CTX 1451, so old that you can't get any drivers for it now. After a while it lets out this high pitched squeal, if you hit it it goes away only to come back after a while. I don't know if a monitor could screw a computer up so much, but at the m... Read more

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RELEVANCY SCORE 41.2

Hello
Any ideas why my system periodcally locks up/crashes either at night or while I am at away at work? This might happen 2 nights in a row then not again for a week - no pattern at all. I have power options set to 'balanced' . 'Put computer to sleep'>'Never' (on main page), 'allow hybrid sleep'> 'On' (advanced settings), 'turn hard drives off' > 'never'. I have automatic back up set to run each night at 10:00 to an internal HDD, but other than that the only things that should be running are the defaulted Win7 settings such as updates, etc.

A:System lock up

Hi

Run the Driver Verifier - Driver Verifier - jcgriff2.com

If Driver Verifier flags a 3rd party driver, it will BSOD your system. If so, please provide system information -

http://www.sevenforums.com/crashes-d...tructions.html

Regards. . .

jcgriff2

`

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RELEVANCY SCORE 41.2

After a random period of time the system locks up completely. All keys useless including ALT-CTRL-DEL. No cursor movement. System reset does not work (I just get a bit of Hard drive activity and initial test of drives but no beep and reboot) and requires a complete cold reboot. I have just reloaded Win XP and all drivers with same problem. Any help would be appreciated. Thanks.
 

A:System lock up

If system reset (the hardware button) doesn't work, I'd suspect a hardware issue, probably in the drive or controller area.
 

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RELEVANCY SCORE 41.2

The only time my system locks is during start up. After that, I can't get the computer to lock either with the screen saver enabled and check "prompt for password" or the Win+L key. I've searched and search but no go. It shouldn't be this difficult just to lock a damn computer should it?

A:I can't lock my system

Hello Dannie, and welcome to Eight Forums.

As a test, if you like, see how the lock computer option for the desktop context menu in the tutorial below may work for you.

Lock Computer - Add to Desktop Context Menu in Windows 8

Hope this helps for now,
Shawn

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RELEVANCY SCORE 41.2

I have been working on an old system, which kept popping up errors about system boot up. Attempting to correct it and not knowing enough I have locked the system I believe.
Alert is posted now stating:
Alert! Previous attempts at booting this system have failed at checkpoint [HDsk]. For help blah blah Dell support.
Primary hard disk drive 1 not found
Alert! System battery voltage is low.
Keyboard failure

System mother board is Phoenix RAM BIOS PLUS 1.10 A09
 

A:System Lock

Hi and welcome to TSG.

As its a Dell, can you give us the Dell Service Tag number then we can look up the exact system specs?

What have you done to 'attempt to correct' the problem?

I would strongly advise against using any form of registry checker software, they can (and often do) do far more harm than good, often causing problems that are not initially apparent. Best overall advice as far as the Registry is concerned is leave well alone if you don't know what you are doing, or accept that you could frag you system software.

System battery isn't a major issue really, so wouldn't worry too much about that at this point.

With the system shut down, double check all the cables and connectors inside, physically remove every connection in turn and reseat it. Do one at a time so you don't loose track of what goes where.
 

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RELEVANCY SCORE 41.2

My system intermittently locks up and needs to be restarted. I did think it was a bad install of my previous OS (server 2003) or maybe a virus or something but I have since upgraded my OS and the problem is still cropping up, although less frequently. There is no error report created to give an idea of what has failed and the event log is no more helpful.
Obviously I realise this is a really vague problem which could be down to a number of reasons, so is there a program around which could analyse what happens when it crashes?
Cheers for any help on the really frustrating problem,

DG
 

A:System lock up

Microsoft says whenever a computer freezes or reboots (crashes) you need to run chkdsk
Start, my computer, right click on your hard drive, select properties, select tools, error checking click "check now"(chkdsk).
(General maintenance can save alot of headaches, see link below for general maintenance)

Hard drive
Download the diagnostic tool and check your hard drive
Hard Disk Drive Diagnostics/Utilities

Overheating

Description

When your CPU overheats, it will usually cause your computer to reboot. Video card overheating causes artifacts to appear on your screen, and usually wont cause reboots.

Diagnostic

Enter BIOS upon powering on your computer. Most BIOs have a hardware monitor. Use this to check your temperatures and fan speeds.

There is also hardware monitoring software that can check your temperatures from Windows. Your hardware monitoring software should have come with your motherboard. If you have no monitoring software, you can go to www.cpuid.com and get PC Wizard. PC Wizard is an easy to use program that will let you know what kind of temperatures you have, and what your fan speeds are at.

Causes

CPU overheating is usually caused by a failing CPU fan or improperly applied thermal paste. Fortunately, these 2 causes are easy to fix. If the CPU fan is dead, buy a new one and install it. If the thermal paste is improperly applied, remove the old paste off and apply new paste.

Another method is to take a house fan and open the case blowing the fan ... Read more

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RELEVANCY SCORE 41.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz, Intel64 Family 6 Model 45 Stepping 7
Processor Count: 12
RAM: 16336 Mb
Graphics Card: AMD Radeon HD 7900 Series, -1024 Mb
Hard Drives: C: Total - 114370 MB, Free - 26801 MB; E: Total - 99 MB, Free - 65 MB; F: Total - 953865 MB, Free - 636650 MB; G: Total - 1907626 MB, Free - 1348762 MB;
Motherboard: Gigabyte Tecohnology Co., Ltd., X79-UD3
Antivirus: None

Hey guys. Got this system a few months back for my dad to use. He no longer needed it so he gave it to me. Installed a SSD and used my old HDD and his HDD. Now all I've done is install a few games. No other software or anything. But when I play some games i get hard lock ups... i cant alt tab or alt ctrl del or anything. It locks up and stays that way =|

Runs incredibly well all the time except when it decides to lock up. I have speed fan installed as I initially thought it was a GPU over heating issue but thats not the case.

I've run a intelburntest on the CPU to see if it was that and wondering if its likely to be a GPU or PSU issue?

Let me know what steps to take next and hopefully we can figure this out. haha thanks in advance.
 

A:New System Lock ups

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RELEVANCY SCORE 41.2

So, I've been having issues with my recently built computer. Sometimes when I am playing a game, watching movie, opening a program, or even when I'm starting up the computer I've have system lock ups that require me to restart to get it back and running again. If there is a sound playing during the freeze, it will often get stuck too and repeatedly play the last little bit of the soundfile over and over rapidly. Kills the eardrums to say the least. -_-

I've updated every driver I can find and still am having the issues persist. I'd originally thought it was an issue with my graphics card but I'd switched the one I had been using for a second card and the issues still persist. I've checked the ram to see if they were faulty and the memtests keep coming back ok so I figure that can be ruled out.

The only times I've been able to recreate the lockups with 100% accuracy is when I attempt to install either Dragon Age or Mass Effect 2. Both installations freeze at various percentages. Sometimes it will get as far as a 50% installation while other times it freezes at the 13% mark.

I'm using Windows 7 Professional x64
my speccs are:

ASUS M4N75TD AM3 NVIDIA nForce 750a SLI ATX AMD Motherboard
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Hard Drive -Bare Drive

OCZ 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) XMP-Ready Rev.2 Desktop Memory Model OCZ3X1600R2LV4GK

Original video card: MSI N250GTS Twin Frozr GeForce GTS 250 5... Read more

A:System lock ups. Please help.

  
Quote: Originally Posted by Crolanpw


So, I've been having issues with my recently built computer. Sometimes when I am playing a game, watching movie, opening a program, or even when I'm starting up the computer I've have system lock ups that require me to restart to get it back and running again. If there is a sound playing during the freeze, it will often get stuck too and repeatedly play the last little bit of the soundfile over and over rapidly. Kills the eardrums to say the least. -_-

I've updated every driver I can find and still am having the issues persist. I'd originally thought it was an issue with my graphics card but I'd switched the one I had been using for a second card and the issues still persist. I've checked the ram to see if they were faulty and the memtests keep coming back ok so I figure that can be ruled out.

The only times I've been able to recreate the lockups with 100% accuracy is when I attempt to install either Dragon Age or Mass Effect 2. Both installations freeze at various percentages. Sometimes it will get as far as a 50% installation while other times it freezes at the 13% mark.

I'm using Windows 7 Professional x64
my speccs are:

ASUS M4N75TD AM3 NVIDIA nForce 750a SLI ATX AMD Motherboard
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Hard Drive -Bare Drive

OCZ 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) XMP-Ready Rev.2 Desktop Memory Model OCZ3X... Read more

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RELEVANCY SCORE 41.2

Hi.

I run Windows 7 Ultimate 32bit.

I have encountered in the past, that my computer locks. Suddenly I canot use even the Keyboard nor the mouse, and I have then to do a hard reset.

I have tried to start up in safemode, where I have run Dr Web Cureit, the viruscan with my Bullguard, and also with Superantispyware.

There was nothing at all to notice.

I then think it could be a hardware issue.

Anyone, that can tell me what to do ?.

BTW this is written in Linux

A:System lock

It happens to me from time to time. The way I get out of it is to press CTRL-ALT-DLET and then cancel the dialog. It seems to then free it up.

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RELEVANCY SCORE 41.2

My system intermitently locks up and needs to be restarted. I did think it was a bad install of my previous OS (server 2003) or maybe a virus or something but I have since upgraded my OS and the problem is still cropping up, although less frequently. There is no error report created to give an idea of what has failed and the event log is no more helpful.
Obviously I realise this is a really vague problem which could be down to a number of reasons, so is there a program around which could analyse what happens when it crashes?
Cheers for any help on the really frustrating problem,

DG
 

A:System lock up

Hi,
If you are thinking "virus" then I think you need to post a HJT (HijackThis) log and let a qualified member (gold shield next to their name) take you through what needs to be done. I suggest you print off this guide, just in case ....
Please go no further than the stages listed here for now.
Using Hijackthis with the self-installer that puts it into Program Files for you:

go to Click here to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.

Put a check by Create a desktop icon then click Next again.

Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.

Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.

Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Now you'll need to wait for a qualified member to take you through the next stages.You'll get great help ...

Richard.
 

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RELEVANCY SCORE 41.2

Heya,

I posted a few weeks ago regarding my system keep locking up then forcing me to restart, i then opened the case and cleaned the system of dust, this worked and seemed to fix the problem.

But the problem has reared its ugly head again, it locked up and when i restarted my computer it gave out a beep code of 8 short beeps.

This is what the beep code says it is:


Quote:




8 short - Display memory read/write error The system video adapter is missing or defective




Anyone know what i can do to sort this out?

A:System lock up

It means that their is a problem with the video card of your computer.... Pull out and reinsert your video card again... if that doesnt solves your problem then try it out in somebody's computer to check...

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