Over 1 million tech questions and answers.

Reset factory

Q: Reset factory

How do I factory reset

RELEVANCY SCORE 200
Preferred Solution: Reset factory

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Reset factory

Hi,What is your computer and its Operating system ? Did you downgrade/upgrade your machine ? To help us answer question quicker, please read this: http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/HelloRegards.

Read other 1 answers
RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Read other 9 answers
RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

Read other 3 answers
RELEVANCY SCORE 57.2

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

Read other 1 answers
RELEVANCY SCORE 56.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

Read other answers
RELEVANCY SCORE 56.4

Can anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7
 

Read other answers
RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

Read other answers
RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

Read other answers
RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

Read other answers
RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

Read other 3 answers
RELEVANCY SCORE 50

Hello Everyone:I recently bought a laptop and decided to get my friend to set it up because I was to busy to do it my self. When I got it back I found that he had installed Windows 7 instead and partitioned the hard drive. I did the free upgrade to Windows 10 but now I am wondering if there is anyway to do reset it to factory defaults (with all the preloaded software and such)

A:Factory Reset

Since you did the free upgrade to Win 10 the computer would have been registed with Microsoft, hence just download the OS from Microsoft and the it should activate automatically.Alternatly:Since the computer is loaded with Win 7 which was not shipped with the computer, you need to get a Recovery Disc from HP and run Recovery.:http://support.hp.com/us-en/document/bph07143

Read other 1 answers
RELEVANCY SCORE 50

Hello. I recently bought a used computer for my sons. I need to do a factory reset in order for it to be back at "out of the box" settings. I would really appreciate any and all help.

The computer is an HP Pavilion PC and Monitor in one.
1.5 GHz AMD Athlon Dual-Core Processor
2GB (2x1GB) RAM
320GB SATA Hard Drive
SuperMulti DVD Burner with LightScribe
ATI Radeon HD 3200 Graphics
18.5" LCD Display
Integrated WebCam and Microphone
802.11b/g Wi-Fi
Windows 7 Home Premium (64-bit)

THANK YOU!!!!
 

A:Factory Reset

Read other 6 answers
RELEVANCY SCORE 50

If I factory reset it and it will be like the first time i started it then i wold like to factory reset it.. but i dont know how. a video tutorial will be better  Please

Read other answers
RELEVANCY SCORE 50

Hi all! My son has a HP G72 Notebook PC

Windows 7 Home Premium (Service Pack 1)
Processor: Intel Core i3
Installed memory: 4.00 GB with 3.8 usable
System type: 64-bit

He is asking for this to be restored to "right out of the box" condition. Is this possible? Can someone please walk me through the steps?

Thank you in advance!

~Karol
 

A:HP G72 Factory Reset

Read other 16 answers
RELEVANCY SCORE 50

I am gonna cut to the chase:
i have clean installed windows 7, updated Bios, my bios boot configuration are reset, i have asus k55a and an OEM recover parition and after the clean install i can`t use f9 (as it shown in this site ) and i can`t use my oem parition i am sure it`s there as show in the screenshot so can anyone help me? i need factory reset because my warranty has expired lol
Thanks in advance

A:I want to factory reset!

Quote:
i need factory reset because my warranty has expired lol


If warranty is already expired, why do you need a factory recovery ? ( when everybody usually want a clean install ). I am at a loss here.

In a MBR partitioned disk, giving OEM Recovery partition the "Active" mark can be used to kick start the recovery process. However GPT partition scheme changes everything and this old trick won't work anymore. If the installation image inside the "Recovery" partition is in "WIM" format, you may be able to manually restore the OS from it.

Read other 9 answers
RELEVANCY SCORE 50

Loading Win 10 and stuck on load 

A:factory reset

papaike Hello;Allow me to welcome you to the HP forums!I read your post about problems loading Win10 and wanted to help -- but need more information. Are you trying to install Win10 and it's stuck in the installation  process? Or, did you alread install it, and now upon reboot, it's stuck? Also, if this was a Win10 Upgrade, what was the version of the prior OS? And, please follow these instructions to obtain the detailed produce number, as we need that information to provide detailed assistance: Finding Your HP Product Model Number | HP® Customer Support We can proceed once you provide the information.Thanks

Read other 1 answers
RELEVANCY SCORE 50

What a mess! I need to update drivers; am unsure what/which websites to trust mainly, bcuz of the "free" scans which point out trouble, then after finding the "solutions"; IP addresses and other id has been gathered then the price info is produced. Is "Drivers for Free Unlimited" legit?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, 32 bit
Processor: Intel(R) Celeron(R) CPU 540 @ 1.86GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 33160 MB, Free - 8999 MB; D: Total - 33155 MB, Free - 24202 MB;
Motherboard: Acer, Volvi2
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled

Is there a standard/more efficient levels for Processor = 80 CPU Usage = 100% Physical Memory = 67%
Is there a way to reduce processor & cpu usage? Assistance is appreciated thank you.
 

A:Help! Had to factory reset!

Get the latest drivers from the PC (or motherboard) manufacturer's web site. If no specific instructions for installation order install the chipset first, then I like to install the networking and graphics and then the rest randomly.

Is there a way to reduce processor & cpu usage?Click to expand...

Do less at any given time.
 

Read other 2 answers
RELEVANCY SCORE 50

I bought my wife a new laptop and my grandson set it up. We have subsequently tried to log on but it doesn't recognise the password as remembered. It says to reset the p/w but you can't do that without logging in to the system. Probably the best solution is to do a factory reset and start again. How do you do that please? 

A:Factory Reset

Wally559903 Hello;Allow me to welcome you to the HP forums!To factory reset your laptop, while it is booting, hold down the F11 key. That will invoke the HP Recovery Manager, and using that, you can do a reset.However, if you want to RETAIN what you have, there is another way -- to reset the password ... Sorry, we're not allowed to tell you how to bypass the password ... but ... if you Google for Trinity Rescue Kit, you will be lead to a site where you can download an image file from which you can burn a CD. They might also have USB images -- don't know for sure.If you get a lot of results, then go to the MajorGeeks site -- that is trustworthy.Once you have this, you have a choice of media to create:1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.Once you have made the boot media, boot your PC and use the option to BLANK the password.After that, you should be able to login to the PC -- and then, set a new password.Good Luck

Read other 2 answers
RELEVANCY SCORE 50

I want to factory reset my laptop and it will not let me so can you help me with this problem?

Read other answers
RELEVANCY SCORE 50

hello i was using a pirated version of windows 7 ultimate until i bought the CD key at microsoft store. it was the upgrade version. i have a problem with BSOD. i debuged the .dmp files and the problems were ntkrnlpa.exe and Win32k.sys. Unfortunately, i cant delete any of those files. I want to factory reset but i cant because i dont have the CD. However i have a Genuine Windows 7 Ultimate CD Key. Any suggestions on how i can factory reset or remove the BSOD problems? Thanks in Advance.
 

A:HELP i cant factory reset.

By 'factory reset' I assume you mean format and re-install from scratch.

I suggest you purchase a Genuine Windows 7 CD to go with your Genuine Windows 7 CD Key. Beyond that I am unable to help as this forum does not support cracked/illegal software, while you may have a valid CD key you are still using a cracked version of the operating system.
 

Read other 2 answers
RELEVANCY SCORE 50

Hi my brothers "Dell XPS L502X" laptop needs putting back to factory reset

ive backed everything up

So can someone please tell me how to get back to factory reset please.
 

A:Factory reset

See if this will help you out.

http://www.dell.com/support/trouble.../ArticleView?c=us&l=en&s=dhs&docid=DSN_362066
 

Read other 1 answers
RELEVANCY SCORE 50

HP has informed me I need to do a factory reset of my HP Pavilion LK8JHHPQ laptop. I've never done one before. Could someone provide the instructions for such an operation? If I'm not mistaken all the applications and programs that came with the system will be restored, is that right? I would only have to install any programs I've loaded myself, such as Word. I should save all the files I need before running the factory reset,  is that right? Thanks

Read other answers
RELEVANCY SCORE 50

I'm looking to sell my computer as I've just bought a new one. I'm trying to clear all the data off, is there any way I can do a factory reset to make sure everything is wiped off. 

Read other answers
RELEVANCY SCORE 50

If I did a factory reset on my laptop (which had Windows 8 when I purchased it recently) would it go back to Windows 8 or am I stuck with Windows 10?

A:Factory reset

Welcome to the forum it would go back to Windows 8

Read other 4 answers
RELEVANCY SCORE 50

I attempted to perform a factory reset on my Compaq Presario CQ56. The system got stuck on 15% for 6 hours. I shut the system down and turned it back on. All that appeared was this message. "AN OPERATING SYSTEM WASN'T FOUND. TRY DISCONNECTING ANY DRIVES THAT DON'T COINTAIN AN OPERATING SYSTEM. PRESS CTRL+ALT+DEL TO RESTART." OTHER THAN THAT I CAN ONLY ACCESS F1 SYSTEM INFORMATION. F2 SYSTEM DIAGNOSTICS. F9 BOOT DEVICE OPTIONS. F10 BIOS SETUP. F11 SYSTEM RECOVERY. I INITIALLY HAD WINDOWS 7 OPERATING SYSTEM
 

A:Factory Reset

How did you start the factory reset ?

If you tap F11 just after switching on do you get a menu ?

Please use the methods here to find your model details and include the information in your next reply :-
https://support.hp.com/gb-en/document/c00033108
 

Read other 1 answers
RELEVANCY SCORE 50

i format my laptop and install win 10can i recovey my laptop to first time i open 

A:factory reset

sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open 

Read other 4 answers
RELEVANCY SCORE 50

hi im trying to do a factory reset but i get to recovery and its telling me to save files which i have then it just restarts ????? then nothing

A:factory reset

Hi and welcome to TSF

Have you checked the manual for your PC on how to do a factory restore?

Did you make recovery disks when you first got it?

The make and model of your PC?

BG

Read other 2 answers
RELEVANCY SCORE 50

Hi everyone,
 
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium.                                     PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
SYSTEM TYPE: 64-BIT OPERATING SYSTEM
 
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
 
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
 
1. Malwarebytes FREE Antimalware?
 
2. CCleaner?
 
3. Add Block Plus?
 
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
 
5. Last but not least FREE SpywareBlaster?
 
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
 
Kind Regards
 
TheHappyOne  

A:Factory Reset

1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex

Read other 27 answers
RELEVANCY SCORE 50

My partitions and boot manager have been messed up. I have a recovery sector on the hard drive, a set of 5,cds and a windows 8 USB recovery. One error I get is the boot configuratio data is missing or contains errors, another is The drive where windows is installed is locked.I have tried all the relevant commands via the console to unlock the drive and rewrite the boot sector with no effect.Windows recovery can't proceed. I have tried Disc 1 and 5 but they will not boot up.Hp recovery tells me it can't find a backup. How can I get the system to do a factory reset (no boot  config data/ partition?) 

Read other answers
RELEVANCY SCORE 50

after I factory reset I cant connect to my wireless internet how do I fix this
 

Read other answers
RELEVANCY SCORE 50

I reset my computer to factory defaults on my computer, because it was acting buggy, and I was afraid something horrible was going on.

I'm not a computer genius, heck.. I can't even say I'm close to it.

But I knew that the reset would help me get my computer back to the way I had it when I got it in February, and I can start from there once more.

Now.. with that being said.
Every time I log on now to the computer, it acts as if I'm hitting F10 still, and giving me three options.. The Factory Reset, the Total Reset (which is meant to be used when installing a new verision of Windows), and then "Q" which makes me exit.

After the reset, everything seemed to straighten itself out, which is the bonus for me. I know now that if I do something horrible to this computer, it'll fix itself. Other than for that.. I'm at a loss.

Now the question is, what do I do to get rid of this screen?
I'm running on Windows XP SP2.
Much help would be appreciated.
 

Read other answers
RELEVANCY SCORE 50

iv just got a new laptop and my quistion is as follows if i run a factory reset on my new hp laptop is there risks with this ?thankyou kindly

A:factory reset

If everthing is working, then first make the Recovery disk set from the Recovery Manager.  That way if anything goes wrong, it can return the PC to factory settings install.  Once that is done, the entering the factory reset with F11 at start should not cause any trouble, but why would you want to do that if everything is working?

Read other 1 answers
RELEVANCY SCORE 50

Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe.

EDIT:I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"

A:Factory reset help

Hi Deathwishxvi,

Are you actually looking to reset your computer's setting to original factory settings?

or... clear clutter in your hard disk (i.e. files, software, etc...)?

Read other 4 answers
RELEVANCY SCORE 50

How do i factory reset without the disc?

A:Factory reset

Hi,Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.Please also check this:  http://h50146.www5.hp.com/lib/doc/manual/workstation/xw8400/HP_Backup_and_Recovery_Manager_User_Guid... Otherwise you need a Recovery set. Regards.

Read other 1 answers
RELEVANCY SCORE 50

hiya trying to factory reset a 2nd hand mackine but when i start the processb keep getting a message saying i m running on battery power and need to be connected to a 240v mains system even tho its all plugged in to the mains anyone got any ideas plz

Read other answers
RELEVANCY SCORE 50

I have a HP Pavilion Slimline s3712f using the Windows Vista Home Premium System. I do not have the disks because I purchased ir used. I now have another cimputer and would like to give this one to my grandkids. I cannot because I have tax information from when I was doing taxes can anyone help. I have tried F11.

A:How can I do a factory reset

You can create a Restore Disc to restore your computer to factory defaults.

Quote:




Complete the following steps to create the recovery disc set:
Click Start , click All Programs , click PC Help & Tools , and then click Recovery Disc Creation .
Click Next when the Welcome screen displays.
A window opens listing the number of blank discs required to make a complete recovery set.
Get the correct type and number of blank discs before continuing.
Click Next and follow the on-screen instructions to create the recovery discs.

For detailed instructions and graphics, see the following support document:
Creating a Recovery Disc Set in Windows Vista

Read other 1 answers
RELEVANCY SCORE 50

Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.

https://support.toshiba.com/support/...tentId=2737864

Read other 4 answers
RELEVANCY SCORE 50

I'm trying g to factory  reset my HP laptop  and it not let me do it can some one tell me how to do it 

A:Factory reset

Shipman,Without describing your product details: model name, product number, pre installed operating system, no one can help you.http://support.hp.com/in-en/document/c00033108Tap f11 as soon as you power on laptop and it'll let you enter Recovery partition in hard drive. Do a factory reset from there.If you've upgraded OS or if your hard drive failed/recovery partition is corrupt, recovery partition won't work.You might need to boot from recovery discs/USB to factory reset in this case (assuming you already created recovery media after first setup of this laptop).Else, you've to order recovery USB for your model from HP in your region.RegardsVisruth

Read other 3 answers
RELEVANCY SCORE 50

up graded from windows 7 to windows 10.  notebook was updating window 10 and during the update restarted and never came back on.  tried to recover from the f11 key and got nothing what can i  do. how can i obtain a recovery disk for this notebook.  been to the websight but was never able to get the help i needed.  any information or tip would be deeply apprecaited.  system didn't come with a recovery disk respectfully,

A:FACTORY RESET

Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key.  The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool

Read other 1 answers
RELEVANCY SCORE 50

Hi all,
 
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 













Solved!

Go to Solution.

A:G50-45 - Factory Reset

Hi azanene , 
 
Welcome to the Community Forums. 
 
How did you perform the factory reset? 
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager. 
 
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
 
Hope this help answer your query.
Update us how things go.
 
Regards

Read other 5 answers
RELEVANCY SCORE 50

So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!

A:Factory reset

Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818

Read other 1 answers
RELEVANCY SCORE 50

hii have a dell laptop and it is full of stuff the kids have put on it theres only 1% disc space left it seems to be full of downloads music the music is duplicated on the desktop anyway and i dont want the downloads
 

A:factory reset

Factory reset?
Are you wanting to do a factory recovery.....put the pc in same condition as when new?
 

Read other 3 answers
RELEVANCY SCORE 50

I have a Dell Inspirion N5110 that I received from my son-in-law that I would like to re-set to "new factory" and have everything that is on the computer erased. I don't want to have his personal files on the computer, not my business to snoop. The computer came with windows 7 home premium installed. I have since added SP1 to it. Is there some way to use the original factory image that I downloaded from Dell to do so that would included the SP1 pack? Would creating another image work? I have a complete back up of the computer.
Thanks
Rick 

Read other answers
RELEVANCY SCORE 50

i accidentally deleted a bunch of stuff on my computer. i?ve have tried watching the ?how to download a browser without a browser? videos but none of them work. i?ve resorted to doing a factory reset. a have a slight problem, being that my keyboard does not work. when the computer is booting up i?m not able to go to the screen for me to be able to do that because my keyboard doesn?t work. please help!!
 

Read other answers
RELEVANCY SCORE 50

How do i factory rest my HP Compaq dc7900 small form factor without having a start up disc..it's having some issues and I think it would be best if I just reset it back to the beginning..any one have any suggestions

Read other answers
RELEVANCY SCORE 50

I have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?

A:Factory reset

Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.

Read other 1 answers