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Yoga 730-13ikb screen flickering when at max brightness.

Q: Yoga 730-13ikb screen flickering when at max brightness.

I've had this laptop for a couple of months and I've recently started having this issue where the screen begins to flicker when it is at max brightness. It doesn't happen all the time but it almost always happens when at max brightness and sometimes when at other brightness levels. Is there some sort of software fix for this? and if this is a hardware issue, will it be covered under the warranty?

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RELEVANCY SCORE 200
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RELEVANCY SCORE 98

Constant problem since purchase. Clearly a widespread production problem with this model based on other forum posts. No solutions found on those threads. Replacement device visibly needed. Device is unusable. I have US warranty but I am now based in Ireland. Lenovo's production faults should not cost me time or money.

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RELEVANCY SCORE 96.8

I purchased my laptop July 2018.  As of this week I have had significant screen flickering issues where the screen flickers between black lines and completely black.  At times, the computer is useable without any flickering.  All Windows updates and drivers are up to date.

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RELEVANCY SCORE 96

I bought my PC about 3 weeks ago at a Best Buy in Houston while I visited the united states. About one week after I got it it started to flicker at random times and I don't know what to do.  I have checked online and tried all the solutions including:upgrading graphics driverdisabling some settings in the intel graphics control centerreduce screen refresh frequency (I couldn't do this as the new update to the windows 10 fixes the rate at 60Hz)disabling automatic screen light adjustmentchecking for verified updated BIOS from lenovo website and installing itrunning checks from safe mode non of these solutions is working. Please help me as I am now back home in Nigeria and cannot possibly return the laptop to bestbuy or send it for repair to Lenovo. I really need this laptop functional for school as I spent a lot of money to get it.

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RELEVANCY SCORE 96

Hi...I am hoping to get some guidance on an issue that I am having.  We bought my daughter a Yoga 730 for college in July and she started experiencing issues with the screen flickering to the point she cannot use it except for in tablet mode.  In tablet mode she says it does not flicker at all but it is harder for her to use (and she honestly should be able to use it as a laptop also..that is why we chose the Yoga).  I purchased it via Amazon and their tech support sent links to update the BIOS etc. which my daughter has done but the flicker continues. My problem(s) are these 1) Get the flicker issue resolved.  Since it works fine in tablet mode it most likely is not a software issue and I have read quite a few posts online about the wire to the display being pinched but need someone who knows about these things to take a look at it and resolve the issue.  2) She is at college 13 hours away and needs to use her laptop on a daily basis for school.  The 13 hours means I cannot drive over to her dorm and take a look at it and her need to use it means she cannot go without a machine for long. If someone could provide some insight into how Lenovo typically handles these types of issues and what type of turnaround time she can expect?  There is a warranty place near where she is at school and that might help with the shipping time etc. but not sure. Thanks in advance....

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RELEVANCY SCORE 96

Is there known current batch that is known to have fixed all flickering ? https://www.youtube.com/watch?v=dkDLOeopwtk

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RELEVANCY SCORE 96

Lenovo Yoga 920 within a few minutes screen flickers and goes black. When you siwtch laptop and restart, screen stays black. Need to keep it off for a while and restart to get screen up and workign for a few minutes. Updated BIOS to latest . Not sure about firmware update. Any advse is appreciated

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RELEVANCY SCORE 93.6

Just received my lenovo yoga 730, when trying to move the screen up or down, the screen flickers grey.Lenovo Vantage says that there are no updates available, and the problem still happens in the bios. 

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RELEVANCY SCORE 93.6

I have noticed that on my Lenovo Yoga 720?13IKB on the lowest brightness setting the screen shuts off.  Please have an update for the laptop that fixes this.  I do not want the screen completely shutting off on the lowest brightness setting.

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RELEVANCY SCORE 91.2

Hi I have a Yoga 720 15ikb that survived a motorcycle crash a while back. It still works very well but I've noticed 2 issues.1 - The screen has a slight flicker in brightness2 - The battery doesn't last as long as it should (System estimated 2 hours on 50% brightness, nothing running aside AV, steam, audio, etc)I opened the back panel and did a cursory check and didn't notice any bad connections or damaged parts (aside from the damaged case). I've seen some people have problems with adaptive brightness causing a flicker but I can't find any setting for that on the computer. I checked the drivers and ran Lenovo's driver scan but no updates. As far as the battery goes, I've had the laptop for about a year and a half and while I know the battery loses capacity over time but this seems too low.Any help is much appreciated, laptop is out of warranty but I am very comfortable working on it myself. Thanks 

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RELEVANCY SCORE 91.2

Has anyone experienced flickering on their HDR screen when the brightness is set to low levels?  I've been having this issue since day 1, before and after BIOS upgrades that were recently released.  It happens no matter which program is open - though it seems more prominent when the computer is being used vs. sitting idle.  I've checked and have all of the latest Lenovo updates as well as Windows updates.  I tried to take a video of the issue (attached) which might be hard to see - but it's very prominent when you're actually using the computer in a dark environment.  Anyone have ideas of what might be wrong - could this simply be a defective device?

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RELEVANCY SCORE 91.2

My screen flickers noticebly in only ten percent brightness level. its one level high from the least brightness. Other levels are fine. I don't know how to solve it, searched in the web, no one has ever encountered such a problem. Can you guys help me to solve it thanks.

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RELEVANCY SCORE 89.2

I have had my Lenovo Yoga 720 for just over a year now and love it, however I have noticed that at low brightnesses the screen starts to flicker/roll. Unfortunately this problem has been getting worse over time and sometimes persists at the max brightness level. Is there any way to find out if this issue is a software or hardware problem, and if so, what can I do about it? Thanks in advance

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RELEVANCY SCORE 88.4

Hi, I have the following issue since a couple of days (not sure it came with a recent windows/drivers upgrade): When I set the screen brightness to low, or the screen dims itself in a dark environment, it starts to flicker - there are flashes of white/blue as long as the brightness is low. Increasing the brightness gets rid of the problem. I tried disabling the panel self reflesh (PSR) which seemed to help others, but no success there. Anybody got the same issue and a possible solution? My specs: Windows 10 1709, Intel Graphics Drivers Version 21.20.16.4727 Video of the flickering: 

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RELEVANCY SCORE 85.6

Any help / tips on this? System fully updated.... I am not finding a pattern for it.... It happened once to me like five weeks ago, but not again. Suddenly happens every time after Lenovo BIOS update followed by two days ago the Windows 10 system update. So I am attributing it to it and to a BIOS vs. OS conflict of some sort. This is also because it does not seem to be a hardware problem... it can work [almost] perfeclty well for hours and without any screen alteration [flickering] and then just flicker the next day on start up / boot and will continue to flicker. And when works well, I move the screen and it does not alter ... does not flicker... really strange if it were due to a hardware problem. Anything to due with heating/cooling? unlikely, but eventually works with only a low brightness band and in these cases when screen working like that [without major flickering] it does not alter for hours. Thus when having been working for a certain period of time [without sleep], it does not flick(er)... I know there is another thread, but it says on low brightness..... and this happens in any possible screen resolution and brightness combination. All checked so far without any success.....  ThinkPad X1 Yoga 2ndProduct Number: 20JES16Q00BIOS: N1NET42W 1.29Microsoft Windows 10 Pro - 10.0.17134.1 

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RELEVANCY SCORE 82.4

Hello. I have a Lenovo Yoga 720-13IKB. The display in a way flickers in that it becomes brighter and then dimmer by a small amout every 1 second. It runs fine every other way. It is not becoming brighter through windows. It also still does it if I boot into an Ubuntu USB, so it can't be caused by windows or a driver. It also does not flicker on an external display. It starts off as changing brightness every 5 seconds when I turn on the laptop to every 1 second afterwards. It also seems to happen more if it is displaying bright colors, though it could be just less noticeable on dark colors. Is my display bad? Thank you.

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RELEVANCY SCORE 80.8

 Hi Folks,Display brightness stuck and unable to change in my Yoga 720-13ikb laptop.The screen brightness is stuck, and cannot change manually with the keys nor by accessing the settings panel. Could you please suggest me on this.

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RELEVANCY SCORE 78

I have two Lenovo 910-13IKB (80VF002TAU) laptops both in black. They are both out of warranty as far as I can see. I am attempting to repair them myself. I have previous experience in laptop repair however this one has me stuck. Basically the main issue is a flickering screen. LAPTOP A- Flickering ScreenLAPTOP B- Trackpad connector faulty, but no flickering screen. So I did the natural thing and swapped the ?good? motherboard from the laptop with the flickering screen to the laptop with the broken trackpad connector but good screen.But it still flickers!Here is what I have tried;Swapping the motherboards over to prove screen good.When doing the above, I have made sure all screws are tight and present.Double, triple, quadruple checked that the screen connector was definitely snugly in its flip connector with the line on it lined up with the brown flip mechanism.Turned off windows 10- Auto brightness featureChecked graphics card drivers are up to date.But it still flickers!A few other symptoms;The flicker is not movement based, I cannot force it to flicker by opening and closing the monitor abruptly.The speakers make a popping sound sometimes when the screen is flickeringIt happens sometimes when the Lenovo logo is up at start up.It will not happen for hours on end and suddenly it will be really bad for a few minutes.A couple of other things I noticedI seem to be missing a rubber piece according to the service manualI haven?t seen this piece in any of the 4 lapt... Read more

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RELEVANCY SCORE 72

I have bought the Yoga Pro 2 a week ago and noticed this screen flickering especially on low brightness settings. I have read around these forums and found the solution to disable Intel's power option and windows power setting, but that did not solve it. Still flickers when set to low brightness and it is very frustrating on this new laptop when working in dark conditions. What shall I do?

A:Flickering Screen on Low Brightness

Does it help if you decrease or increase the refresh rate of your display?
 
Also have you tried updating your drivers and BIOS here?Also join this thread over here.

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RELEVANCY SCORE 72

Laptop screen brightness is flickering while on AC and battery both  automatically and while typing or using touchpad. Tried updating the drivers, electrostatic discharge, resetting power plans. Still same issue. Can someone please help.

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RELEVANCY SCORE 71.2

My screen brightness using FN+F11/F12 and also in the advanced power settings slider won't adjust the screen to anything other than brightness and minimum or brightness to 100% when I move the slider.  It shows the percentage moving up and down, but the screen stays 100% until I'm on the lowest setting,  then it goes right to minimum.  I received a bunch of Lenovo updates on the first Wednesday of this month and I've had several issues since then, I tried reverting back to previous drivers, but it made no difference, so I'm back on the latest drivers.

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RELEVANCY SCORE 71.2

Hello,
I have a Dell Inspiron 15, 5000 series. The laptop screen has been changing brightness randomly, Especially when on inserting a USB device.(turning from a white to slightly orange tone)
How can this be resolved?

A:Screen brightness varying / flickering

Please list exactly Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
If you don't know, type msinfo32 into the search box, you'll see exact Dell model number and version of windows. In the meantime, run the diagnostic tool to check hardware on system:
1. Power off system.
2. Power off system, quickly start tapping the F12 key continuously. In the boot menu, stroll down to diagnostic and then click on it. Report back any error code

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RELEVANCY SCORE 71.2

Hello everybody, My T580 flickers like crazy when I use it at a low brightness setting.I am using Windows 10 Home (Build 1809) and have updated all my fimrware and drivers using Lenovo Vantage. Here's a video of this.  The flickering stops when I increase the brightness and everything seems fine then. I am not too sure if it is a software issue or a hardware one. Does anybody else have the same issue?

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RELEVANCY SCORE 71.2

i have the lenovo idea pad 310-15ikb , still in warranty , told the company that it flickers only when its unplugged and in low brightness , but after sending it , they sent it back saying there is no problem in ! , than called them again and said the same thing , and told them to make sure ! its unplugged and low brightness and check it , again sent it back saying its all fine ,
and i got really dissapointed becuase its new , and in the first few days screen turned off , had to return and fix it , than again screen turned white , and than fixed and now flickering 2 times returned and still didnt fix , feel really dissapointed ,
i had this one for 2.5 month's , 1 and a half month with the company fixing , and the other month , half of it with fedex delievering or with me broken , and half month playing with , worried about it getting defected again , REALLY dissapointed , please contact me in xxxxx if you do like to help me solve this problem or get a refund or new one ,
 
 
Moderator comment: New post created. Subject edited. Was: Re: Flickering Screen on Low Brightness

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RELEVANCY SCORE 71.2

Hello.
I have a strange problem: my screen is flickering/flashing really bad. However, this disappears when I put brightness level in 100%.
I've always used brightness levels between 40 and 50%. Today, when I turned my PC on, the screen was flashing really bad. I tried a lot of things, and noticed, by accident, that the flickering stops when I adjust brightness to 100%. Unfortunately, I can't use it for a long time in 100%, because it hurt my eyes.
I just want to know: how can I fix it, to be able to use it again in 40-50% brightness, without this annoying and eye-hurting flickering effect?
I attached a video showing the situation. Although the cell camera may distort something, when it films a screen, it is possible to notice that the screen flicks really bad, and it just stops when I adjust brightness to 100%.
As this video has 2,91Mb and Dell just accepts files with maximum 1Mb, I uploaded it in Dropbox, and I am sharing its link. I hope this works: www.dropbox.com/.../Dell
Please, help!!!

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RELEVANCY SCORE 69.6

Hi there,
I bought the new Studio laptop DS1537K20C75RM a few days ago. Everithing seemed to be fine untill 3 days ago when I was working in the evening. 
 
The screen is really bright! So I tryed to set the brightness to the lowes level. Suddenly I found that it flickers realy hard and it is easy to nitice!
It seems like the LED is flickering on a low brightness level. I was thinking that it shouldn't!
 
It is really hard to work in evening in such conditions!
 
Setting the brightness level to the maximum removes the flickering. I was trying to set the brightness down by the video card properties. It helps but in some reason these brightness settings do not affect the cursor! It just shines anyway! It seems like a workaround but I still hope to find a normal and official solution.
 
I really think that such a flickering affects my eyes. It is ugly!
 
Is it a general problem of all LED panels? Why does nobody say about that? I heard only the "great" and "exelent" words about LEDs and thats why I actually bought this model..
 
I'm open to hear your thoghts! And I hope to engage the technical guys here to explain what's going on with my laptop!
 
Cheers!
 
 
 

A:Studio 1537 LED screen flickering with low brightness level

Hello.I have the problem, but not only on lowest but on Low Bright LevelS at all.
Studio 1737
It is really not good, and It cause eye strain.
I think It is faulty LCD display, because I have another Studio. The difference is clear like day and night.
I put both Studio's side by side and I compare them, and It is really huge difference not only in flicking, but in the colours too.
Till colours is not problem or not warranty problem, this easy noticable flicking must be covered under warranty.

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RELEVANCY SCORE 69.6

I received my XPS 15 recently and have noticed that the display flickers slightly when set to 0% brightness. No flicker is visible at higher brightness values or while gaming (unless my eyes are deceiving me).
I am wondering if I have a defective unit or if this is just a driver/settings issue.
Anyone else experiencing this issue? or have a solution?

A:Dell XPS 15 (9550) subtle screen flickering at 0% brightness

Yup. Same issue here with my 9550. No solution yet.
Do you also hear a noise/static type sound coming from under the laptop when its quite enough to hear?

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RELEVANCY SCORE 69.6

I am looking to upgrade my lenovo yoga 910 13IKB screen to one compatable with an active digitizer that is available with some of the newer models. From my understanding, as long as the form factor is the same(fits computer) and the connector is identicle it should be possible with just a torx driver. My finance's laptop is a generation newer (has digitizer pen) and seems to have the same dimensions as mine. Has anyone tried this or know if I am missing something? Thoughts?

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RELEVANCY SCORE 69.2

I'm experiencing a very annoying blinking/flickering of the built-in 4K display.Have a look at this short video: https://www.youtube.com/watch?v=Vdd4UICu_T4On the movie it isn't nearly as bad as in reality. The flickering is only visible with a blue, dark gray or purple color background. White, red or black is fine. The issue appears to be independent of the OS - the same can be observed in Linux or even in the BIOS.It all started after I attached a second screen (FullHD 24 inch using Thunderbold->HDMI adapter) in Windows 10 (latest Intel display drivers as of January 26, 2018).Just after connecting the external display the laptop screen went gibberish but the external display worked fine. After disconnecting the screen and restarting the computer the blinking started. It looks like a problem with the refresh rate. The laptop display behaves like an old CRT display with a low refresh rate I found this procedure https://support.lenovo.com/pl/en/solutions/ht500364 in another thread and followed it but unfortunately it didn't help.  The computer is almost brand new (bought in December, top version i7-8550U, 16GB RAM, 1TB NVMe, 4K UHD display). Any help appreciated. 

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RELEVANCY SCORE 69.2

My laptop has stopped auto rotating the screen when flipping it into "tent" mode, also keyboard does not disable.   I've updated drivers and that didn't help.    Thought I saw something about a "facepalm" sensor setting but don't know how to enable it (if this is the problem). 

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RELEVANCY SCORE 68.4

My screen keeps flashing from yellow light to blue light. I've tried the traditional turn off and turn on again and have toggled with the night light setting. It is currently in the off position and is still flashing. I don't know what to do!

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RELEVANCY SCORE 68.4

Hi guys,  I've damage my Yoga screen, I have a broken glass on the surface of the screen. The laptop is working fine but touch screen is crazy.  So I just want to replace the screen by myself (laptop is out of warranty).  Could you recommend some replacement? I found some links: https://www.screens-people.com/product/5d10m35107-13-9-for-lenovo-yoga-910-13-ikb-lcd-touchscreen-wi...This one is 4k resolution, it will be working fine?  https://www.laptopscreen.com/English/model/Lenovo/YOGA~910-13IKB/

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RELEVANCY SCORE 68.4

Hello, the touch screen of my Yoga 720-13IKB is not working. There was a system update from lenovo vantage on 15-5-2019 and the touch screen stopped working after 5 days. Is the problem related to the update ?  Please help.!

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RELEVANCY SCORE 68.4

We have issue with 3 x Yoga 720-13ikb out of box. No HID compliant touch screen visible under device manager and therefore no touch working. Did a factory reset without change. Installed windows stand alone copy, same issue. Did I read somethgin about usign older BIOS? How do I get hold of an older BIOS? Any other solution anyone knows about?

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RELEVANCY SCORE 68.4

My Lenovo Yoga 720 13IKB (80X6) has a screen flicker.  Can Lenovo support please help?  Is this a hardware or software problem?  

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RELEVANCY SCORE 67.6

I purchased this laptop about 6 months ago and it cracked right at the hinge for the screen. The touch screen no longer functions properly and the screen flickers black. The laptop has been treated with care the whole time and was never dropped or anything like that. This crack merely developed from using the laptop as intended. I called Lenovo customer service and they said the warranty did not cover physical damage. I asked to speak with a supervisor and she did not care at all that I had an unsatisfactory product. This laptop is either poorly designed or built with cheap parts if it can not withstand opening and closing the screen without cracking. I am very surprised that Lenovo is clearly not concerned at all with the quality of their products or customer satisfaction. 

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RELEVANCY SCORE 67.6

My Lenovo Yoga 920-13IKB is a 2 in 1 laptop running Windows 10 Home.  Meaning full Active S Pen and Touch screen.  After installing the Version  1909 update, it's Device Specifications (via Windows Settings) Pen and touch:  No pen or touch input is available for this display.    In Device Manager/Human Interface Devices, no HID Touch screen device or driver is available.  The Wacom Device cannot start.  I'm assuming because Version 1909 eliminated the pen and touch support. I ran a full restore of Win 10 Home (no pen or touch support found), ran a driver update scan via Lenovo.  It identified a "Touch Panel Pen Driver - 10" driver to be updated.  Update the driver and reboot and nothing has changed.  Start the Lenovo Pen Settings App and get a message that the Wacom Pen Driver is required.  Odd, since the Wacom Device won't start as stated above.  Follow the Lenovo Pen Settings link to download the Wacom Pen driver, install it, no change in functionality.  Same process before and after v1909 update with no Pen or Touch support.  It's barebones, no antivirus, firewall, anti-malware to get in the way. The machine came with a HDD partition of drivers but nothing identified as an HID touch screen.   Brett

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RELEVANCY SCORE 67.6

The flickering issue happened many times before on my X1 yoga 2nd gen (OLED), the screen flickers like crazy that I cannot look at the screen when I unplug the laptop. Somehow I fixed it by updating or rollbacking the intel graphic 620 driver several times before. However, this time, I have tried several versions of the Intel Graphics 620 drivers including the latest ones on Lenovo support page and Intel website, none of them worked that I have to uninstall the Intel Graphics Driver and live with the Microsoft Basic Display Adapter for now. But then I cannot adjust the brightness or using the night light mode, which is also terrible. Any help will be appreciated, thanks!

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RELEVANCY SCORE 67.2

Hi all,Seems this Yoga 920-13IKB Laptops (ideapad) are not so good as was advertsied. The first computer had some technical problems, so has been changed. This second one has now another problem - the screen started to shake after start up. Any ideas? Maybe need to just ask money back? Arman

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RELEVANCY SCORE 67.2

Hi,  Did anybody experience frequent blue screen errors on a Yoga 920? I bought mine a few months ago and it has been crashing every couple of days for the past two months. It also does not seem to function properly for most of the time. Even an excel document seems to force it terribly. Sould I consider sending it to service?  Thanks,Gabriel

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RELEVANCY SCORE 67.2

My Yoga 910 turns off the external screen - not when I do anything at all - but when sitting in front of it with external screen. When I leave the desk - then it turns itself off - or rather turns the external screen off. It is sooo weird - I do not TOUCH ANYTHING - just by myself standing up and walk away. It does not happen every time - more like in periods - some days it days - everytime I go away. Other days it just behave normally. This happens when i use my Yoga as a desktop with external screen, external mouse and external keyboard and only using external screen. Bob Johnston

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RELEVANCY SCORE 67.2

Looking for the part number and where I can buy a screen replacement for my Yoga 920-13IKB Laptop (ideapad) - Type 80Y7. Screen cracked (touch no longer working) and I cannot seem to find anywhere online showing the replacement part. Have called many repair places and they cannot find as well. This is the 1080p model. Thank you, Jeff

A:Yoga 920-13IKB Laptop Type 80Y7 Screen Replacement

Welcome to forums.
 
Have you tried parts lookup and then Lenovo Encompass store?  Don't post you serial number online.  If you input at the parts lookup site you  should be able to confirm the part number.  I input just generic 920-13ikb at parts lookup.
 
I'm not saying price is great but they do have it at Encompass store.
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-920-13ikb/80y7/par...
 
https://lenovo.encompass.com/item/11450382/Lenovo/5D10P54228/

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RELEVANCY SCORE 66.4

Purchased new from Best buy in May 2017.  All has worked perfectly until now.  Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen.  Will not go past that.  I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it. I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen.  $1800 door stop!!! Anyone got any suggestions

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RELEVANCY SCORE 65.6

I have a new laptop and whilst it worked in tablet mode for a bit it suddenly stopped working. As soon as the machine is fully flipped, the screen goes blank.  All updates installed and fully up to date

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RELEVANCY SCORE 65.6

I have been suffering with the screen flicker mentioned in a number of other posts.  However I have had the sense that it was not related to hardware.  The reason being that any moving of the screen or tapping of the screen joint would not cause any change in the flciker. I took the back off and tried the fix that is shown on YouTube but then a few days later the same issue was apparent. Then I caught that it seems to be related to Firefox.  A tab for BBC news had the flicker, a different tab did not. It also seemed to be related to only a section of the webpage that was open, as scrolling would stop the flciker.  Chrome on the same page did not flicker.  Even in window mode the Firefox tab flickered and would do so with Task Manager open. All drivers are current and all software up to date. I turned off the Hardware acceleration in Firefox and the tab was fine after.  That said I have seen the issue in another app so I wonder if it is a fault with using the video memory sharing or something like that.  Either way I wish Lenovo would be more proactive in trying to resolve the issue. 

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RELEVANCY SCORE 65.6

Hello,I have many issues with my Yoga 920 that I purchased less than a month ago (but over 14 days). The machine runs Windows Home Intel(R) Quad(TM) i7 8550U  16GB RAM 526SSDFirst as stated above the screen flickers. However, this is only when I travel to my parents' house and connect to their wifi and sometimes at my school in certain locations.Another issue is when typing my cursor often jumps in the text box so I have to erase and reposition my cursor. This is extremely annoying!Next my event log has a TON of error codes; however, I am not a developer so I have no idea if these errors/warnings are important. When I run Lenovo Companion, Webroot or previously McAfee nothing is reported. Is there anyway someone from lenovo can connect to my laptop remotley to figure out what is going on? 

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