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Dell E4300 and Docking Station Issues

Q: Dell E4300 and Docking Station Issues

Hi guys. Not sure if this should have gone in the hardware section, sorry if so. Heres the situation:

A friend is using a Dell E4300 laptop with th edock docking station.

Sometimes, not all the time, whiile docking the laptop, the power is shutting off. No idea why.

I checked the event viewer but saw no errors that would point towards shut downs.

i rebooted and disabled automatic restart so if it is caused by a blue screen ill be able to see any errors moving forward.

Googling has not been to helpful, hope some of you can help me out.



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Good day everyone,
Experiencing an issue with the Dell M3800 with the Dell D3000 Docking station.
My PC has two graphic cards:Intel HD Graphics 4600NVIDIA Quadro  K1100M
Running Windows 10 64 BitMy docking station is connected to two U2412M 24" Monitors 
When running on the external monitors I suspect I am not running with the Nvidia card despite selecting it as a default.
With the monitors connected (via the docking station) when opening the NVIDIA control panel gets me the message "you are not currently using display attached nvidia gpu"
When I disconnect the docking station the control panel comes up fine and I experience no issues.
All NVIDIA and Intel graphic drivers have been upgraded as has Displaylink, all the latest versions.
Help? Thanks!

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I have a t480s coupled with basic docking station type 40AG. everything was working perfectly fine until yesterday I updated the Thinkpad docking station utility unsuccessully. this generated an error message any attempt to load the docking station driver (see enclosed file description) proved unsuccessful. Any possibility to restore the situation ex ante or to overwrite these errors> thanksenclosed file description and error message

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I have the Inspiron 5748 and the D3100 docking station.
Windows 10 creator update installed, all latest updates drivers etc.
DisplayLink Manager v8.0.762.0

I have an external HDMI monitor, the problem is simple.
When the monitor is plugged in the docking station anything using that HDMI screen DOES NOT use the NVIDIA GPU, it uses the on-board Intel chip.
When connecting the monitor directly to the laptop all applications on the external monitor use the NVIDIA GPU (I have this as default in the NVIDIA control panel)

Please advise on how I can get the D3100 to work with the NVIDIA GPU.

Many thanks.

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Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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i am using the XPS 9560 - bought in May 18 2018 . 
The USB Ports & Ethernet connections go out  but not the monitor . I have updated all the drivers and Bios etc... with Dell support twice 
I am only powering the XPS 15  one 4K Dell monitor and  a USB midi keyboard controller Alesis  Q25  
I found that if I unplug the TB cable from my laptop and plug it back in the Dock will stat to work properly for 5 - 20 minutes then it will go out ,,, agian ! 
Anyone have this issue ? 
Is it the laptop Thunderbolt connection ? 
I have wasted hours of troubleshooting .. to no resolve as of yet .
Anyone have any ideas it would be much appreciated

Very frustrating  

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I have been having issues when I dock my Latitude D630 into the port replicator. The issue is that sometimes the external monitor is not detected and therefore, doesn't display my screen. I tried using the fn + F8 to extend it but in the display properties, the monitor isn't even recognized as being there. I was initially having intermittent issues with keyboard and mouse so I swapped docking stations and now this came up. 

Any suggestions what I can look at? Could it be something to do with the hardware profile?


A:Docking station issues

I don't know if you ever got an answer, but three years later the same problem,I have two monitors attached to the docking station, I disconnect the laptop.  Come bck and attach the laptop and it does not detect the monitors.  Using Windows 10.

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I bought a Dell Inspiron 15 laptop, i15RV-1334BLK. Are there docking stations available for this? I don't see any place on the bottom where the laptop would dock.

A:Dell Inspiron 15 docking station

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Just installed Build 7100 on a Latitude D830 and it doesn't want to reconize the external monitors when docked. Network, mouse, keyboard are all fine but no displays. The Dell Fn keys don't seem to be doing anything either. This did not require any driver updates when I put Vista on it and evetrything worked great.


A:Dell Latitude Docking Station

nvidia drivers from dell.com (Vista version) did the trick.

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Our laptop assets consist of Dell E series laptops. Most laptops (approx 50) have the standard dell docking port station.

As Dell change the design with each revision including the dock port style and position, does anyone know if Dell are introducing a new series anytime soon or in the near future? I don't want to have to spend ?200 on a dock only for the next laptop not to fit.
Of course there are the USB style docks which will work on any laptop, obvious downsides is to keep having to plug the AC charger in.
How do you guys manage this in your organisations, 50 x ?200 is a lot of money to spend every 5 years or so adding in the price of new laptops, screens and stands.

A:Dell docking station lifecycle

The Dell Community Forum would be the best place to ask this. People knowledgeable about Dell and their products/usage there.

Dell Community

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I have a personal Dell XPS 13 and a work HP ZBook 15. Is it possible to setup a dock that can connect both of these to my monitors/keyboard/mouse? I could do power separately.

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After installing the appropriate driver from the Dell  Website, I connected my Inspiron 17-778 to two external monitors. Soon thereafter I began to receive an error message and a restart. The message indicated:
KMODE EXCEPTION NOT HANDLED, which I looked up and found that it signaled a problem "when a driver tries to close static streams for USB 3.0 devices.
Is there a fix for this issue?

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Hello All,
I work in a school district and we have a number of Dell Latitude 3350 laptops along with a Dell D1000 USB3.0 Dual-Video Docking Station. One of the docking stations has recently started having a strange issue with the USB ports seem to stop working. The video and LAN ports seem perfectly fine and continue to work. But the teacher will lose connectivity to their mouse, keyboard, and document camera.
I can disconnect and reconnect the USB cable to the laptop, but not even 15 minutes later the same issue comes back. I've reinstalled the drivers, and even replaced the entire unit (and it's USB cable) with a brand new one out of the box and the same issue still comes up.
Could this still be a software/driver issue? Or am I potentially looking at a bad USB port on the laptop?
Many thanks for any and all help. Have a great day!

A:Dell D1000 Docking Station

A bad USB port on the laptop seems unlikely if your video and LAN traffic are working correctly given that they're also flowing through your laptop's USB port.  You can certainly test another USB port on that laptop (assuming that system has more than one), although even that wouldn't be a conclusive test since all USB ports on a system are often wired to the same controller chip.  Do you have another laptop you can test with?  Otherwise, the best way to rule out drivers would probably be to get the latest version available directly from DisplayLink, which is the company that makes the chips that enable those docks to carry video and other traffic on a USB cable.  Head over to DisplayLink.com for those.  Good luck!

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I have a new Dell Latitude 4300 that I am having some issues here and there with. When connected to a Wireless Network (any wireless network), it often drops my Internet connection. I will remain connected to the Wireless Network but my connection goes from "Local and Internet" to just local where I would need to plug my laptop into my modem to get back online. I have done pretty much all troubleshooting that an average Desktop technician could do....so im thinking its a config problem...any ideas on what i can look for next?

A:Wireless Issues with Dell Latitude E4300

If this is a wireless issue and you are using a router:
Try changing the wireless channel.1/6/11 in US
Download any more current firmware for your router.

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I have problems with my laptop going to sleep that started a few weeks ago. I am not aware of any changes that would have caused this. Problem 1 - This happens about 50% of the time. I take my laptop off my docking station at the office. My laptop goes to sleep. I plug my laptop into the power cord at home and resume working. It will go to sleep after only 60 seconds of inactivity. If I reboot the laptop, it will work normally. Problem 2 - My laptop no longer goes to sleep when I remove it from the docking station. I have manually put it to sleep, or I have to open and close the lid, which puts it to sleep immediately. Has anyone else experienced this issue? The settings are all fine. Several people have checked it. We even tried a new power plan with all new settings. Thanks in advance.

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I just ordered a Dell Inspiron 15R and want to use it to replace my desktop. There are so many docking stations and each review points out reasons to get that one. What is the best one with enough ports to support a monitor, wireless keyboard and mouse, subwoofer with speakers, a printer with at least one open for camera, external hard drive, etc.?

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I purchased a Dell D3100 for my non-Dell laptop in 2016. Initially, I was able to connect two 24" LG tv/monitors to my laptop via HDMI. I'm not sure if there's an issue with a Windows 10 update (I have the latest DisplayLink drivers installed), but my laptop will now recognise the external hard drives attached to the dock via USB, but will not recognise the monitors attached or the dock itself.
Is there something I'm missing?
Any help would be immensely appreciated!

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I am running XP on my Dell Laptop. When it is in the docking station, the CPU runs at 100%. I am running Norton and Spybot. I am unable to determine what is causing the issue. If I take the laptop out of the docking station or do not have the power cord plugged in, the laptop runs great. Please help me.

A:Dell Laptop runs at 100% when in docking station

Can you precisely identify the process hogging that CPU?

You could download and run the free Process Explorer. You'll be able to precisely identify the culprit. By right-clicking on the process showing high CPU and selecting Properties… > Threads tab, you'll be able to pinpoint the thread that's hogging CPU within the process. You'll need to slide the bar left of CSwitch Delta in order to see the CPU values.

Process Explorer doesn't require any installation. Simply run the executable file once downloaded. Then, configure the Process Explorer window to your liking. You can even replace the Task Manager (CTRL+ALT+DEL) by clicking on Options > Replace Task Manager. You'll get a lot more features and details than with the Task Manager.

To determine which Process might be hogging CPU, click on the little graphs located at the top right of the window. A new window with four graphs will open, the first one being CPU. Click inside the window and press the spacebar to freeze the display. This will make it easier to hover your mouse cursor over the CPU peaks in order to read which process(es) is/are creating them.

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Is there an adaptor for the DELL PR02X docking station to be able to use it with a mac Book OR a non dell PC? Thanks!  
My Dell Eseries broke and don;t want to throw out the docking station. 

A:DELL PR02X docking station Adaptor

It will work only with Dell E-series notebooks.

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Hello All, I have a Thinkpad T480 and I'm trying to use  a Dell TB16 dock station I have available. Has anyone tried that combo before?  So far it recognizes most of the components, but only one out of the three screens comes up. It doesn't detect the other two.Also, in the device manager I see the "ucm-ucsi acpi" device showing "Windows has stopped this device because it has reported problems. (Code 43)". I try unininstalling, updating, rollback, etc. but nothing. 

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What computer cant be use with a Dell PDO1X Docking Station?
I bought a monitor that as a PD01X Docking Station with it. No computer
What computer can be used with this device. The Docking Station was
in a yard sale so I figure it is some what old for older machines?
Thank you,

A:What computer cant be use with a Dell PDO1X Docking Station?

Looks like it is for Dell Latitude D-series laptops.

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Recently purchased the HP Spectre x360, formerly using a Dell laptop. Have Dell accessories and a docking station, will these products be compatible with the Spectre?

A:Is my Dell docking station compatible with my new Spectre x3...

Hi, What is the model of your Dell docking station ? Many HP docking stations won't be compatible with HP Spectre x360 machines, I don't think your Dell would BUT I need to know what exactly is your Dell docking station. Regards.

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It looks like all the new Dell Latitude laptops are not compatible with the E-Port Replicator Docking Stations. Is there any solution to be able to still use them as a docking station on the new Latitudes such as using a usb port instead of the pins?

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I joined Dell Communities very recently after buying myself the Dell Precision 7510 laptop. It's a great product so far, but I want better. I want more ports. A docking station to go with it is the obvious solution.
What is the best docking station compatible with the Dell Precision 7510 laptop??? My specific needs/setup:
- 2 external screens (D-sub / HDMI connection, or for £50 more I can get display-port), possibly more screens in the future
- high-speed internet cable
- headphones/microphone
- USB sockets for mouse, keyboard, printer, scanner, external hard drives, etc.
I presume that the Advance E-port Replicator is the best/most suitable. I just want to be sure of this, because my laptop model (Precision 7510) is still very new, and not all information everywhere has been updated about compatibility. I don't want to make an expensive mistake. I'll be travelling and won't have the opportunity to "return" the products I buy. 

A:Docking Station for Dell Precision 7510

Yes. I contacted Dell sales... and they told me that the Dell E-Port Plus II, is compatible with my Precision 7510. After written confirmation I went ahead and bought it from a UK supplier on Amazon for £100... but it came in dodgy packaging and wasn't quite working, and the adapter was the size of a brick (literaly). I returned that back to Amazon... and tried my luck with Amazon Germany. You can get the original product from them for about 140 euros, and it works perfectly. The link to the product:
(that's actually UK now that I check it... that's the one I bought and it's good)
Basically Dell hasn't updated it's information about compatability yet. The docking station is listed in the check-out for the Precision 7510, but doesn't specifically say it is compatible with that model. I've had other similar problems elsewhere too, like I want to instal LoJack on my laptop, but can't find any information on whether my laptop model supports something called "persistence technology" in the BIOS (which makes it impossible to uninstall LoJack even if you change hard drives).

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My wife has an HP docking station that allows all the cables and such to be plugged in to that, instead of into the various outlets around the laptop. Sure is nice to be able to plug everything into one central location. However, her laptop was stolen. I have a Dell Precision M60 laptop and am wondering if it will work.

Anyone out there absolutely certain it would work? Obviously, unless I'm absolutely certain it won't fry my system I'm not going to try it.


A:Will HP docking station work with Dell laptop?

Unless for some amazing coincidence the connections on the back of the two computers are identical, a docking station for one manufacturer's computer won't work on another.

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How can I hook up 3 monitors using a dell docking station? My dell docking station has 1 DVI and 1 AGP port. I currently am using both ports 1 using a DVI 19" monitor and 1 19" AGP monitor. I would like to hook up 1 more 19" monitor? How can I do this?

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Hi All,  When I undock my T470, the mouse pointer seems to be stuck as if the SHIFT+left mouse key is pressed. For example, If I would scroll over a word document, the cursor would keep selecting the text, I cannot resize the windows etc. When the system is docked, I have noticed that it does not turn off/ lock the screen no matter how long the system has been inactive. If skype is logged in the status never changes to away (even though it is set to so after 5 minutes) Is it possible that docking port has been damaged somehow or any other suggestions are welcome.  Note: I don't think any software update was run after which the issue started happening.  Thanks

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Hi All,  When I undock my T470, the mouse pointer seems to be stuck as if the SHIFT+left mouse key is pressed. For example, If I would scroll over a word document, the cursor would keep selecting the text, I cannot resize the windows etc. When the system is docked, I have noticed that it does not turn off/ lock the screen no matter how long the system has been inactive. If skype is logged in the status never changes to away (even though it is set to so after 5 minutes) Is it possible that docking port has been damaged somehow or any other suggestions are welcome.  Note: I don't think any software update was run after which the issue started happening.  Thanks

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I work for a school system and we're looking at going to Win7 x64 Professional soon for administrators (not teachers or students). In our testing, we have three users in our office that are using HP ProBook 6450b laptops with HP Advanced Docking Station as their only workstation. This will be the same setup that a lot of users will have as well once we deploy it further. These three users all have issues when placing their laptops on the docking station. Two of the three usually have their laptops sleep when leaving home and get prompted to repair Windows once it's placed on the docking station and turn it on. The other I can't get a straight answer out of but claim that they turned it off every time they're done.

When the two users get the repair menu, one lets it repair and her laptop's fine. The other cancels the repair (all data is not on the laptop and we can re-image it if anything happens) and his laptop's fine once it's in Windows.

Both users that have the issues are now running SP1, which made no difference with or without. One of the users had the HP drivers for the Advanced Docking Station installed, which seems to just add USB drivers. One user we've swapped out the docking station for a new one. We've even tried BIOS updates. No matter what we've tried, the errors still occur.

I've tried to find specific information on the issue with that model, but haven't been able to. When I've searched for "docking issues" with Windows 7, I keep fin... Read more

A:HP 6450b - Issues With Advanced Docking Station

Earlier I posted asking about anyone knowing of issues with an HP 6450b laptop and docking station. No one replied. So, now I'm asking if anyone has had any similar issues with any laptop/docking station configurations.

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These docking stations do not have the dvi port so we have to have dvi to display port adapters. We have a lots of these c2g cables that are dvi to DisplayPort but only about 20% of the time the cable gets detected by the laptop when it's docked. The other 80% of the time the laptop does not see the monitor when it's connected to the dock. But when the cable is connected to the laptop itself it works fine. So we know it's a problem with dock. I called hp and we updated to firmware 2.3 and updated the video drivers but nothing work. Apparently there is a known problem with this docking and the displayport. Now the HP premium support technician L2 is saying hp does not support third party cabling companies and you have to use on of their cables and if you have trouble with one the hp cables/ adapter they will then look into it.Has anyone else ran into this? If there is a known problem with the docking station where it's not allowing other cables to work and only their cables to work now is that allow? Does anyone know of a brand of adapter/cable that works. We have tried other cables and adapter and keep having the same problem.

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My last two X1's (G5 and G6) have both had an issue with their Lenovo 3.0 USB docking station.  It works great when connected, but when I disconnect, my X1 screen will drop down to a lower resolution.  When I go to the Display Settings in Windows, the system incorrectly thinks it is in the highest possible resolution.  I have to change the resolton setting to a random resoltion and then revert the changes.  When I do that I get back to the normal resoltion.  Any ideas how to fix? It's really annoying to buy a $250 dock from the OEM and have such an obvious shortcoming, especially since Lenovo insits on installing so much software on the laptop already.

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D630, Windows 7 x86 7100 RC1

I am not getting any sound out of my speakers that are connected to the docking station. All the sound comes out through the built in speakers. I check playback devices and "Speakers" is listed with nothing to configure.

Anyone know any tricks?

A:Dell Latitude D630 in docking station - no audio

Download and install the Vista (32/64 bit) drivers for you system from Dell's website. I chose not to install the application but only the driver and everything is working great.

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Hello,I have got a Dell thunderbolt docking station but it's not working with my Yoga laptop. I have installed the docking station driver and it is able to deliver the power to the yoga but neigther the LAN connection not the VGA display is detected. Please advise. Dell docking station model:https://www.dell.com/en-ca/shop/dell-thunderbolt-dock-tb16-240w/apd/452-bcnu/pc-accessories TIA

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Hi everyone,
I got a WD15 dock and made sure all the drivers and bios were updated. plugged it in and started having issues. First it wasn't working with my keyboard and mouse when plugged into the Docking station (with the lid closed). No biggy plugged the into the laptop and continued working. Now it acts like the Ethernet Cable is being unplugged and plugged in constantly (lid still closed). Sometimes everything will work with the lid open, other times if acts like I unplugged the dock making the monitors flash on and off. Please help!

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The design of the Dell TB15's cable is really poor. The cable is hardwired on the docking station on the left side of the unit, which is same side the thunderbolt port is on the XPS15 9550. This gives you very little options on where to put the dock, since the cable is so short.
Has anyone found an TB3 extension cable that their using?
I'd really like to move the docking station away from where I keep my laptop. If I could find a 10' cable for the docking station, that would be perfect.
However, I'm not finding much in the way of female/male cables. I'm pretty sure I'd need an TB "active" cable.
Has anyone seen an extension cable that would work?

A:Extension cable for Dell TB15 docking station?

I asked this same question some time ago. It turns out that the TB15 cable is replaceable and the process is shown in the doc for it. Which would certainly indicate that they plan on having other lengths available at some point as the inside connector looks like some custom connector. That said, technically there is apparently a limitation on the cable length, I believe it is less than 3 feet. I have not found any ThunderBolt 3 extension cables.

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I just purchased a new XPS laptop and the D3100 docking station. I need to connect a Focusrite Saffire Pro 14 that has a 6 pin Firewire 400 out.
Should I connect directly to the XPS via the Thunderbolt port using the Apple sold Thunderbolt to FIrewire adapter?
Is there a way for me to connect with the dock via the Thunderbolt compatible USB 3 ports?
Any help is appreciated, thanks!

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I have a new LG ultra wide monitor that has support for HDMI and DisplayPort that I cannot seem to get working.  I have tried connecting the displayport cable to the dock and montior and I do not get a signal at all.  I have also tried the HDMI connection but I cannot get the resolution to the recommended 2560 x1080. Any direction would be very helpful/.

A:Dell XPS with Docking Station and LG Ultra Wide Monitor...

DisplayLink can support that resolution, but the D1000 is a very old dock that uses a very old DisplayLink chipset, and that particular chipset probably doesn't.  However, even with a newer version of DisplayLink such as would be found in the D6000 dock, DisplayLink would give you an inferior experience at that resolution anyway if you ever did things like gaming or full-screen video.  You really want your display to be directly controlled by the GPU.  So, considering that you have a 9550 that has a Thunderbolt 3 port, you have two options:
- Buy a USB-C to DisplayPort adapter, which would tap into the native GPU DisplayPort output wired to that port.
- If you want to have everything connected to a dock, buy either a WD15 or TB16 dock.  Either one would allow the attached display(s) to be driven directly by your GPU rather than through DisplayLink, and unlike your D1000, these docks can additionally charge your system via their USB-C/Thunderbolt 3 cable, so you'd have a true single-cable solution.  The WD15 allows a single display of that resolution (or dual 1080p), and the TB16 allows up to dual 4K displays or three 2560x1600 displays.  Since you have an XPS 15 9550, with the WD15 you'd need the 180W adapter version and with the TB16 you'd need the 240W adapter version.

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I am using a company issued HP Probook with an HP Docking station and HDMI cords hooked to two ACER LCD Screens. I have the exact same set up at my office and at home with all the same equipment. I often leave work and get home and connect my notebook to the docking station only to have an issue with the monitors coming on. (I shut my computer down before i leave the office)  What happens is they turn on.. the windows logo comes up on both screens as if its goning to load and turn on but then they go back to sleep and wont turn on again. I have found a fix to this but i have to do it every time i switch between my work set up and home set up.. I have to force shut the computer down while connected to the docking station and then turn it back on and they turn on just fine. I have to do this every time I switch between the two workstations so i often just refuse to log in from home because its a hassle. What i would love to do.. and what my coworkers seem to be able to do is just lock the computer, go home and dock the notebook and the monitors come on automatically.  Any help or ideas on what to try is appreciated! 

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I have an HP Elitebook 850 and an HP 2013 Ultraslim Docking Station.  I've been using them for over a year with dual 27" WQHD monitors (2560x1440) through the dual displayport connections on the back of the docking station. I recently upgraded to a 32" BenQ UHD (4K) monitor, and while it works perfect if I connect the DisplayPort cable directly to my laptop, I am having problems getting it to display anything when connected through the docking station. This problem makes it so I can't use the docking station and the new monitor together. Some more details:- Running Windows 7 x64- When monitor & laptop are connected to docking station, Windows recognizes the 4K monitor is there, but won't display anything on it (monitor thinks there is no input). I undock and connect to the laptop directly and it recognizes/displays instantly.- I've tried docking port firmware version 2.27 (what I had originally - SoftPaq#71104) and 2.30 (SoftPaq#75855). Both were downloaded through the "HP SoftPaq Download Manager". And yes, I undocked/unplugged/rebooted/etc in between with no difference in result.- I've tried configuring the monitor with every different resolution from 800x600 all the way to 4K - none of them get anything displayed if it's connected through the docking port (but all work fine if connected directly to the laptop). I'm at my wits end here - How can I get the docking station to work with my new monitor? 

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We have several HP 2013 Ultraslim Docking stations that have audio interference issues when connecting to the dock audio out. If there are not any other external devices connected to the dock, the sound is normal. If an External device is connected to the dock via VGA, USB, or display port, the audio out connection becomes noisy. We have connected the audio out to a multitude of different classroom amps and TVs and the noise issue is still present. If I connect a ground loop isolator in line with the audio output on the dock, the noise is no longer present on any of the devices. Could this be an issue of improper shielding in the analog audio connection? Audio drivers and dock firmware have been updated with no improvement. Does anyone else have this issue? Thanks

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Hi everyone, I'm having issues with some T440/450's lately here at my job. When docked with the ThinkPad Pro Dock (PN: 40A10090US), Dual monitors are not working correctly. We are using a DP and a VGA and the 2nd monitor is coming up as a non-PNP- monitor. The 1st one we can get to update with a driver, shows the model number, but when trying to update the driver on the 2nd, says Windows 7 (64bit) already have the best known driver for it and won't let us update it. Computer Management shows Generic PNP monitor.Ran all windows updatesRan all Lenovo updates including BIOS updates. This is becoming more and more frequent on users at my worksite. I've been searching this site to get some answers, but nothing really solid. What information can someone provide or info I can provide to address this?Thanks 

A:T400 Series - Docking Station Monitor Issues

I did all the Windows update on the T450Current monitors are Dell P2210 - but we've had issues with our Acer's as well.. Lenovo updates all completed. I got the resolution to match a bit - however - the top and bottom of the monitor has a black boarder about 2"inches from top and bottom.Reset the monitors display settings. Please advise. PLEASE!  

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The main issue is, whenever I connect my D6000 dock to my laptop (Via USB-C and USB-3.0) and try to do anything on it, it appears extremely sluggish, and if I try to watch any media on it, it occasionally freezes/pauses the video only to resume a half-second afterwards. On the laptop screen, and the other monitor I currently have hoked into the laptop directly, this issue does not occur. All of the drivers have been installed/updated and the laptop is more than capable of running multiple external displays. It's crazy frustrating.

A:Dell D6000 Docking Station Pausing Media Playback

It's because the D6000 uses a DisplayLink chip to send display traffic rather than a native GPU output like most other docks, such as the E-Docks, WD15, and TB16.  That's how it's able to drive up to 3x 4K @ 60 Hz displays and work over regular USB-A, which has no native support for video output, but DisplayLink has several drawbacks.  DisplayLink works by using a driver on your system to have your CPU and GPU compress display data before transmitting it as regular USB traffic -- which again is how it can use USB-A for video output.  The D6000 also uses this mechanism even when connected via USB-C, even though some USB-C ports DO have native video output capabilities.  But this compression has some side effects:
- If your CPU and/or GPU are already heavily utilized, they might bog down trying to compress that display data quickly enough.
- If your USB bus is already heavily utilized (e.g. a large file transfer to/from an external drive), then there might not be enough bandwidth to get data to the displays quickly enough.
- If large portions of the display are changing simultaneously, such as when watching full screen video or playing games, thereby increasing the NEED for extra compression and the bandwidth demands, then you're more likely to see issues there even if your CPU, GPU, and USB bus were fairly underutilized beforehand.
- Lastly, for systems with discrete GPUs that operate as render-only devices (which is how most systems are wir... Read more

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I have a setup with a home office and a work office in which I have a Dell SuperSpeed USB 3.0 Docking Station at each location.  Mysteriously about two to three weeks ago the Dell Gigabit Ethernet connection on BOTH docs just stopped working - it briefly connects, tries to identify the network and then shows no connection.
The laptop is an XPS 15 but to debug I also tried a Latitude E5470 - both laptops act the same way on both docks.  On the XPS 15 I updated all of the drivers from Dell and Intel.   TCP stack reset, adapters deleted and re-added, etc, etc.
When the Ethernet is connected directly to the latitude it works just fine at both locations.
I called Dell support and was told if the Ethernet works on the Latitude then I have to go back to the retailer where I bought the dock and ask them how to fix it because the dock and the laptop are out of support [I offered to pay but was told that the dock isn't covered regardless]... STUPIDEST TECH SUPPORT RESPONSE EVER (and I'm in tech support myself so I've heard it all) for multiple reasons as noted above - two docks and two laptops.
At roughly the same time the WiFi throughput on the XPS built-in adapter dropped to kbps speeds (well documented but no real solution - google "dell Wireless-N 7260 performance issues").
On the XPS I even upgraded from Win 8.1 to Win 10 to see if a "fresh" OS would flush out any bad drivers, etc - no help, same issue.
The only workarounds I fou... Read more

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I just bought two LG E2340 Monitors that I want to hook up to my docking station. I have 1 VGA connector and 1 DVI connector. My laptop is a Dell Latitude D630. I have been reading other forums and they say in Display under Settings I can see which monitor is which but it doesnt say VGA or DVI.....
1 says Plug and Play Monitor on Mobile Intel(R) 965 Express Chipset Family
2 says (Default Monitor) on Mobile Intel(R) 965 Express Chipset Family

But they both slaved to one another, (they are showing a mirror image of each other)

what am i doing wrong?

A:Trying to hook up two external monitors to my Dell Pro1x Docking Station

I dont quite understand your setup sorry, you have a laptop (with a screen) that you want to connect 2 more screens to, thus ending up with 3 screens total? if so, Its unusual for a laptop to be able to do that.
Anyway, have you check the box which says "Extend my desktop onto this monitor"? in display properties? if that isnt selected they will just display mirror images like you say.

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Hi, I have a HP 2013 Ultra Slim Docking Station with Elitebook pro 840G1 but I can't display op either DP ports from the docking station when I connect my Dell 2516Q 4k monitor. When I plugin the DP cable directly on the laptop it works like a charm. Seem that the dockingstation doesn't support this monitor. Is there a firmware or driver I need to install to get this working? Thank you for the feedback and assistance. Jack

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Hey everyone,

I have a Precision M6800 Mobile Workstation with a PRO3X K07A E-Port Docking Station (https://www.amazon.com/Dell-Latitude-PR03X-Docking-Station/dp/B002LK2F2I/ref=sr_1_1?s=electronics&ie=UTF8&qid=1503170114&sr=1-1&keywords=k07a).
From what I see, this is compatible with my laptop (http://www.dell.com/support/article/us/en/19/sln286158/a-guide-to-docking-stations-and-port-replicators-on-dell-latitude-and-precision-notebooks?lang=en#Add_Info).
I use the docking station with two additional monitors and other devices. If I connect the already powered off laptop, that was previously powered on without the docking station, the eject button does not power on, the connected devices do not work, and the laptop is extremely slow. If I then power off the laptop while connected, disconnect it from the docking station, reconnect it to the docking station, then the eject light illuminates, and it works perfectly.

To recreate this issue:

disconnect the laptop,
power it on,
use it for a while and then power the laptop off,
connect the laptop to the docking station, the ejection light does not illuminate,
power on the laptop while connected,
wait to be able to power it down,
disconnect the laptop from the docking station,
reconnect the laptop to the docking station, the eject light illuminates,
and finally power on the laptop and it works perfectly.
I've updated the laptop with the latest BIOS to no avail. This happens regardless of the OS installed as I... Read more

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