Over 1 million tech questions and answers.

Lenovo Y50-70 factory battery defect

Q: Lenovo Y50-70 factory battery defect

A couple of years ago I bought a brand new y50-70 laptop. Since the first start I noticed problems with the battery, it lasted for only 20-30 min at best.Right after buying the laptop I got into several projects and changed the shdd for an ssd and also doubled the RAM (of course, invaliding my warranty) due to the laptop being very slow. I overlooked the battery issue until today when I decided to buy a new one so I could get more mobile with my laptop.Before doing that I had a hunch and opened up the battery that came with the laptop only to find that the soldering between the battery leads and controller has failed. This must have been like this since the day I bought it. I will try to resolder the connection and let you know the outcome, but this is not normal. QC should have noticed this issue right away. The controller pads have no trace of soldering on them.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo Y50-70 factory battery defect

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 64

Hello,

I'm a long-time happy DELL laptop user. using products of yours in home and at work. I referred dell laptops to all my friends including my Dad. He bought Dell Vostro 3560 and just after waranty is over it is dead. It wasn't congested and it was used on normal daily basis on the table, fans were working and wasnt covered then switched off and never went back . Since then it won't turn on i have checked and seems like mainboard is burned so probably there is nothing i can do with it anymore? Looking for help since we can't afford new one before christmas :( Did someone heard about factory defects in that Laptops? Could support help in any way ? 

A:Factory defect on Vostro 3560?

Not at this point, no -- if the warranty just ended, it must have had at least a 3 or 4 year extension - this system was current about four years ago.
Most manufacturers consider anything over 3 years as end of life (in fact many won't allow more than a 3- year warranty -- Apple among these).  

Read other 1 answers
RELEVANCY SCORE 61.6

Dear, Lenovo supportI have a trouble with my New Yoga 700-11ISKI bought this laptop on eBay but living in Russia. At the first switch on of this laptop  I detect a screen flickers. But screen has not scratches or defects. Absolutly new laptop.My laptop has a limited  internationall warranty and it can not been repair in Russia.
 
Serial number is ******** Warranty will end after 180 days.How you can help me ? A local Lenovo Service Centre does not want accept my laptop for limited warranty. Because it violate your warranty terms.1) Can you accept my laptopin USA by postal service for warranty ?2) Who should pay postal fees ?Please, help me resolve my problem. Laptop absolutely new. I opened laptop 2 times and it packed back into the box.I want repair your product and use a factory warranty for USA. Because I paid full amount for it. Or I'll want send back to you your product because it has a factory defects.Thanks for your attention.
 
Moderator note: serial number removed for member's protection.

Read other answers
RELEVANCY SCORE 59.6

Hi ? 28-11-2015. I buy new thinkpad e455 , model  20dea00hia and sn  pf04u36f. After install windows, battery gauge tell that the battery is in poor condition, can only store 85% of its original full charge. after  2 day test,it  can only store 45% and keep decrease.  So I?ve got defect produk. 30-11-2015 I call customer service (CS Lenovo), that tell me to bring laptop to service center for check. 2-12-2015 go to service center (SC), and SC tell me they need 3 day to check. After that, they tell me to wait for 2 weeks. 15-12-2015 I call SC,and tey tell me to wait again until 28-12-2015. I call CS Lenovo,and  they tell me to email to Lenovo , and they say Lenovo might approv or not for 1 to 1 replacement. So, my question, is this Lenovo policy for brand new produk that defect  ? because as far as I know, every manufactur, even brand with no  reputation, they will give you new one, if you got defect produk, instantly. No need to wait for almost 1 month. Thank you.

A:thinkpad e455, new and defect battery.

Rikiyanto,
 
You described a problem with your battery that may be resolved by firmware released by Lenovo.
 
It is described as the following: ?This is not an urgent update; the problem will manifest itself over a period of months. Eventually, the battery will erroneously indicate that it can no longer hold any charge, but this effect is slow and accumulating.? The document also includes a list of impacted battery FRUs to compare to.
 
The Lenovo Battery Firmware Update Utility can be downloaded here: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-Edge-laptops/ThinkPad-E550/do...
 
Please let us know if this restores battery performance.
 
Thank you,
 

Read other 1 answers
RELEVANCY SCORE 59.6

Hi, I bought Thinkpad E455 (20DECTO1WW) on Dec 2014 and with in 3 to 4 months got battery problem, The Lenovo Solution Center software says the battery condition is Poor. I've contacted lenovo customer care and they were confirmed that it is battery defect and they told your product warranty remains 250 days, and its been purchased from Japan, we dont have exact battery for this model in india, better send it to japan for the service.  Fortunately, my friend who helped me to buy this from Japan, he helped me again took there and gave it to service center on Japan and they replaced the battery and gave back! The worst part is after they changed the battery, within the period of 5 to 6 months, now again the battery condition says Poor!  I'm tired of contacting them for every 5 months for replacing my laptop battery. Now the warranty also expired. I need a permanent solution for this, I dont know how lenovo selling such defective batteries/product, losing trust on Lenovo products now! Hope Lenovo help me solve this problem. Regards,Parthiban Shanmugam.  

Read other answers
RELEVANCY SCORE 57.2

Hello!After two months of using my Yoga 730-15" left fan starts making strange sounds (crackle as if something is touching the fan when working).I have opened the cover and made sure nothing got into fans. But the sound is remaining. I believe this is a factory defect, since there was no damage. So i need help to find new left fan for my Yoga 730-15. Could you tell where i can buy it? Unfortunately, I could not find any offers and I am very upset .. P.S. I am in Russia and there are difficulties with warranty service, it is likely that they will harm the equipment more than it will be repaired. Therefore, I would like to replace the fan by myself.

Read other answers
RELEVANCY SCORE 57.2

I have a Z50-70 Laptop (Lenovo),  the right side hinge defect has now affected me, which seems to be a popular issue with these laptops. Of course the warranty is expired.  I have contacted lenovo through chat and the agent was not eager to help me.  What can i do? Please help ! 

Read other answers
RELEVANCY SCORE 57.2

Seems there are some design issues and manufacturing defect with the way Lenovo Egde 2-in 1 touch screen works. The right hinge somehow has come loose and then it forces the screens to separate. When you close the laptop it seems to aggravate the situation.  I have certainly not dropped it and mishandled it. Searching on the internet it seems to a very common issue. Wondering how should I go about getting this fixed. Does anybody have some fix and something? is there a recall? Its a fairly new laptop with good specs. See attached pictures.everything still worksClosing it seems to split the screenskeep the laptop open at all time to prevent it from falling apart.The laptop screen is seperating due to hinge issue.

Read other answers
RELEVANCY SCORE 56.8

Hi all, since April, 2018 I have a T580. Good Notebook, but unfortunatley, I have a defect on the storage for the second time. The first time, the system did not resume from hibernate anymore and started to crash with a blue screen during usage. When starting the hardware scan on startup by hittin F10 key, the utility said, that reading from the SSD failed. Hence, the Lenovo contractor changed the SSD, but back in my office, same problems occured. Hence, the mainboard was replaced. So the T580 worked fine for two month, but now is shows the same problems again.The contractor who will repair the T580 said, that unfortunatley, he observed, that this error seems to occur often on the T580 and P52. So I want to ask if Lenovo is aware of the problem, and if they are aware, if they already have a strategy, to get Mainboards, SSDs, or controller board without this defect from the supplier. Best regards, Steve

Read other answers
RELEVANCY SCORE 53.6

I bought lenovo y500 two days ago in INDIA.  In the lenovo energy management system 8.0, I found a battery calibration option and decided to do it.  The steps mentioned there were as follows. 1. Full charge2. Full discharge  The process performed full charging followed by complete discharge of the battery which caused the laptop to shut down.   When I tried turning on my laptop, it could not start.  The battery charging indicator LED wasnt switched on even though the power cord was inserted into the laptop.  I could start the laptop only after removing the battery.   Once the laptop was on, I inserted the battery back in and it began to charge.  After about 50% of charging, I removed the power cord and inserted it again.  Now the battery couldnt resume charging.  I again had to shut down the laptop and repeat the above steps of inserting battery after switching on the laptop without battery.  Only then the battery would resume charging. After this, I decided to allow the battery to charge to 100%. But, the charging remained stuck at 99% and could not fully charge the battery.  When I removed and reinserted the power cord, the same problem persisted of battery not resuming charging. Please help me with this problem.  I read on few forums about uninstalling microsoft ACPI which supposedly solves this issue.  However, ACPI returns back after I restart my laptop.I also tried switch... Read more

A:LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

 
 
ADMIN Edit - While the original post below is marked as the solution, because service will be required if the battery will no longer charge after performing a battery reset, I am adding a Lenovo update here to confirm.   Normal operation will allow the battery to relearn its capacity characteristics when using the battery reset function.  Typically this is not needed in normal use..   Batteries are equipped with a safety feature that will permanently disconnect them (like a fuse) if cell imbalance or an internal short is detected.   This tends to be statistically infrequent, but also normal, and would require a battery replacement.  (Batteries have a 1 year warranty).   This battery feature can also  produce similar results to what is being discussed in the thread, so it should first be considered by service.   This particular  forum discussion also involves a situation that could affect a limited number of systems, and could lead service to replace the system board during warranty.  
 
If your system experiences these symptoms, please contact service during the warranty period.
 
-----------------------------------------------------------------------------------------------------------------------------------------------
dear iconoclast
 
Hi I also have the same exact problem as you.
One Key Recovery does not work.
Performing the battery gauge reset again won't work.
Let me just tell you that you ... Read more

Read other 9 answers
RELEVANCY SCORE 53.2

I have a laptop Lenovo Y530L-15ICH-1060 model 81LB and until yesterday I was satisfied. I just had to switch to W10-Pro to connect multiple monitors.However, I dropped the sound yesterday, there was a defect in the High-Definition Controller Audio (in the Control Panels - Device Manager - System Devices): this device could not be started (code 10).What with this? Didn't the soundboard go? Thank you for your help.

Read other answers
RELEVANCY SCORE 50.4

Hello.I have a ( now ) ancient Lenovo 3000 N100.I don't like throwing things away and if I can get it restarted I would be pleased. Basically, it won't boot up.   I get a message: STOP: 0x000000ED (0x89B16858,0xC0000006,0x00000000,0x0000000000 ) Is there any SIMPLE way to just go to a factory reset ? .   I see posts saying 'press the Lenovo care button'  but where is that ?  what does it look like ?Others say stick a pin in a hole   ~but I cannot see any pin stickable hole anywhere ...... So what to do ?  I doubt if it is worth spending money on. 

A:Factory Reset for Lenovo 3000 N100 ? How ? Cannot see 'Lenovo Care Button' or pinhole anywhere

Hi jonblane1,1. May I know what Windows are you using? 2. You may try to access Lenovo System Recovery by pressing F11.3. If Step 2 does not work, you may refer to this link.
 
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod

Read other 1 answers
RELEVANCY SCORE 48

Hello all today ive just got my new IdeaPad 520 I5 8250U + MX150 + 8GB DDR4 + 1 TB HDD And ive put it windows 10 and started exploring it.The game i have tested till now is Mafia 2 and i  have reached 58 degrees GPU and 69-70 CPU I also used XTU and lowered the voltage with 0.085mv on 0.100mV it crashesh so i left it 0.85mV .But i noticed while i play the fan is barely getting the heat out and wanted to ask how can i increase the fan speed and eventually can i undervolt the mx150    https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Lenovo-Energy-Management-Where-is-my-Du... WIll this work for me to increase fan speed ? 

A:Improving Lenovo IdeaPad 520 15IKB Battery /drastic battery drain

I am having also one other issue i just chared it to 99% and played 7-8 minutes Mafia 2 at Full HD and low settings and the battery was set to maximum baterry life but it drained to 75% for this 7-8 minutes ? is this normal ? 

Read other 1 answers
RELEVANCY SCORE 48

hello, Ive had the yoga 900s for over a year, and in the last few weeks, suddenly my battery is acting out. I can charge to 100% and it works fine until around 20% when it suddenly shuts off with no warning. I concect the charger, and turn it on - the battery gauge always states 0%.  why did this start happening - is ther something I can do, or do I need to get it to a lenovo center? thanks,Nir

Read other answers
RELEVANCY SCORE 48

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

Read other answers
RELEVANCY SCORE 48

Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

First off I for the most part do not use the battery. It is normally detached from the laptop. I only attach it to periodically charge it and test prior existing charges' performance.

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.
 

A:Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

jonasdatum said:


Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.Click to expand...

I, for the moment at least have the battery working power adapter attached. What did I do? I uninstalled Avast (freeware version) ?

I learned from prior experience that running two of any system utility software can cause problems, but it normally restricts itself to what it is protecting. Then I remembered: "If you remove the possible whatever is left however in probable must be the truth."

Next phase of testing is test the battery on it's own.
 

Read other 2 answers
RELEVANCY SCORE 48

Despite the manufacturer's claim of 7 hours battery life on my Lenovo Ideapad 320S-14IKB - 81BN (S/N: MP1CHQTJ), I only get around 3-4 hours. This is with light usage, Reddit, a little bit of youtube etc. CPU usage was mostly around 0-5% the entire time. This was with the max CPU state in power settings reduced from 100% to 85%. However, I do have the screen at 100% brightness. As a different test, I tried doing (almost) nothing (apart from keeping the screen bright), and got 6 hours out of the battery. Is there a simple solution to increase this? It's only a 30 Wh battery (2 cell). Maybe in the future, a 60 Wh (4 cell?) one will come out for this model?

Read other answers
RELEVANCY SCORE 47.6

Hi Guys,I have a Lenovo ideapad Z510 (built-in battery) using windows 10 and Lenovo vantage is installed. How can i perfom a gauge battery reset please?The problem i'm facing now is that the battery percentage isn't accurate, it stucks at a percentage for example 99% , so the system doesn't recognise that the battery drains and suddenly it dies !! without any alerts or keeping my work as well !!i tried the firmware update tool but it keep saying that no updates for attached battery. And i searched alot about how to perform a gauge reset but nothing available for this version of lenovo vantage. I also tried charging in BIOS mode for 10 mins and discharging for another 10 and repeating this process 3 times but nothing changed.So please any help!

Read other answers
RELEVANCY SCORE 47.6

Hi Guys,I have a Lenovo ideapad Z510 (built-in battery) using windows 10 and Lenovo vantage is installed. How can i perfom a gauge battery reset please?The problem i'm facing now is that the battery percentage isn't accurate, it stucks at a percentage for example 99% , so the system doesn't recognise that the battery drains and suddenly it dies !! without any alerts or keeping my work as well !!i tried the firmware update tool but it keep saying that no updates for attached battery. And i searched alot about how to perform a gauge reset but nothing available for this version of lenovo vantage. I also tried charging in BIOS mode for 10 mins and discharging for another 10 and repeating this process 3 times but nothing changed.So please any help!

Read other answers
RELEVANCY SCORE 47.6

Ever since yesterday I've had this problem, I tried several solutions and none of them worked. Basically the problem is: The laptop only works on battery now. When the battery is at 0% the laptop turns off even if the AC is plugged in. To make matters worse, when the laptop is on I get this message "plugged, not charging". So basically the AC no longer works by itself and only charges the battery when the laptop is off. Here is what I tried so far:- Changing the settings on the Lenovo Energy Mangement tool- Uninstalling the Lenovo Energy Mangement tool - Taking off the battery and AC, pushing the power button for 30 seconds, putting them back in and turning on the laptop.- Starting the laptop on safe mode- Praying to God None of these things worked. Somebody help.

Read other answers
RELEVANCY SCORE 47.6

I am struggling with this for a while now. In Hungary we basically have no Lenovo support. My Yoga 2 is considered old but still a very-very good laptop. The Energy Manager complains that the battery is old and I can see it in its performance as well unfortunately. I tried several sellers on Ebay but I keep getting some crappy quality, usually old, refurbished like (but it does not work at all) batteries. I want a real ORIGINAL Lenovo battery that is BRAND NEW (not manufactured in 2014), that is a real stuff, not just a sticker on the outside, crap in the inside. Could you please help me?

Read other answers
RELEVANCY SCORE 47.6

Hi Guys,I have a Lenovo ideapad Z510 (built-in battery) using windows 10 and Lenovo vantage is installed. How can i perfom a gauge battery reset please?The problem i'm facing now is that the battery percentage isn't accurate, it stucks at a percentage for example 99% , so the system doesn't recognise that the battery drains and suddenly it dies !! without any alerts or keeping my work as well !!i tried the firmware update tool but it keep saying that no updates for attached battery. And i searched alot about how to perform a gauge reset but nothing available for this version of lenovo vantage. I also tried charging in BIOS mode for 10 mins and discharging for another 10 and repeating this process 3 times but nothing changed.So please any help!

Read other answers
RELEVANCY SCORE 47.2

My lenovo v4400 battery can only run for half hour. Do you guys know where to get a new geinue battery for it?

Read other answers
RELEVANCY SCORE 47.2

Hi everyone! Is it ppossible to buy NEW battery form my Lenovo Yoga 2 Pro 13 Notebook? It uses the L12M4P21. I looked at many places but all the batteries are made in 2003 or 2004. As I know they loose their performance if they sit on the shelf for many years... Is it possible to find really newly made original Lenovo battery for my laptop?

A:I have a Lenovo Yoga 2 Pro 13, I need a new battery... but NEW, not battery that was made in 2004!

Hi Moksa,
 
Welcome to the Community Forums.
 
It may be hard to say as because of the age of the model but you can try calling in EMEA parts sales desk for your region (Hungary 30 722-37-91). On the battery sticker is also the battery manufacturer which you can try but I am not as optimistic for newer manufactured battery. 
 
I would say that as long as they provide the standard battery one year warranty, then it would be a good option to go.
 
I hope this helps answer your query.
 
Regards

Read other 1 answers
RELEVANCY SCORE 47.2

I recently purchased an x230 and everything is perfect but the battery fit.  It moves up and down slightly.  I know there are many posts in the lenovo forums for all different models that the battery fits lose in "x" model and solutions of putting paper / foam / tape to make the battery fit tighter.   What I'm wondering is if anyone has actually had the problem fixed by lenovo.  I've read a few posts where a user has had the base piece of the case replaced (where the battery fit's into) and that has solved the problem.  I'm still within my return period on my x230 and am awaiting a call back from tech support to see if there is anything they will do but I don't think I will keep it if they can't fix it.   I'm just curious has anyone actually had luck by replacing the base piece.  From what i've read a replacement battery hasn't worked for anyone.  Also, I know everyone says its by design for thermal purposes but I haven't actually seen any official confirmation of this from lenovo.   Thanks.  

A:Battery Loose / Battery wiggle in x230 and LENOVO ...

As a follow up, I'm just curious if this is a widespread issue?  Anyone have loose battery in their x230 / x220?  I'm not talking about it falling out...but just a few millimeters of wiggle room.  Basically when i pick mine up or place it down, I can feel / hear the battery move.  I'm just trying to get an idea if this is a real problem or thats just how every thinkpad is.  I called support and they are sending someone to replace the base panel and we'll see if that fixes it.  I'll update this post when it get's replaced.   Edit* I also asked the lenovo support rep if they had heard of this issue and they said no, never.  I don't see how this is possible as if you do a google search for thinkpad loose battery there are many results.  

Read other 9 answers
RELEVANCY SCORE 46.4

My acer notebook wad running really slow and had a few issues seemed to be a memory problem even though I had absolutely nothing on there. Soo... I tried a factory reset or system reset or something (I know very little about these things) and my batter died! Now when I turn it on the initial acer screen comes up for a few seconds, then the screen goes blank and this will repeat for as long as I let it. What can I do to fix this if possible? I have no windows discs or anything like that.
 

Read other answers
RELEVANCY SCORE 46.4

Hello!I recently noticed that the Lenovo battery gauge icon is missing from my taskbar, I can't activate it, there's no way, I right-click the taskbar - > Toolbars -> Lenovo baterry Gauge, and it doesnt work. I also open Lenovo Settings and click "about and setting" and then try to set on "activate lenvovo battery gauge" , and nothing happens either, actually, the icon turns "on" but when I click elsewhere it goes back to "off". What can I do? What's happening? 

Read other answers
RELEVANCY SCORE 46.4

Hello, In august I bought new Lenovo B50-80 notebook. One month ago, I was checking HWmonitor and I saw that the battery wear level is 11%. PowerShell battery test in Windows 10 says the same ? at one of a charge battery wear. Which I think 11% is to much. I use my notebook as a secondary PC. In two months of usage, I charged max 15 times (and before always depleted to 15%).I tried RMA the battery, but I did not have any success. They say that the battery is OK, if notebook does not automatically shut down.I would like to know if this is normal wear for battery and the answer from RMA guys.If it is not, how can I contact directly Lenovo?Please advise.Best regards.B.

Read other answers
RELEVANCY SCORE 46.4

After doing a Lenovo update for battery firmware, now my battery will not charge. I have to be plugged into direct current at all times.  

Read other answers
RELEVANCY SCORE 46.4

Hi,I'm looking forward to purchasing Lenovo Y50-70 laptop battery, in Bangalore city, India. I have contacted Lenovo Service centers many times, for arranging this battery. However, I have not received any call back from them. Since my battery is 2 years old now and unable to keep up, I want to purchase a new battery for this machine. My laptop warranty is ending next year, that is, 2018. Laptop battery warranty has already ended.Could you please let me know, where can I find original 1st hand battery for this device? If you need any more information, please let me know. I'm urgently looking forward to purchasing battery for this device. Thank youSouvik

Read other answers
RELEVANCY SCORE 46.4

Hopefully I get a solution to this question but my Lenovo Y50 has not been charging even after I thought it was my laptop charger was broken I bought a new one of the same exact type and It still didn't work and did the exact same thing as it did with my old charger. (i had this laptop for a year) What did the laptop exactly do? Well my laptop when I plugged it in it didn't work unless I set it up in a certain way to where I wiggled the charger tip around untill it finally said It was charging and I had to hold it into that position like a statue or else it would unplug if it moved an inch. That's not even the worst part! My chargers also heat at the tip. By heat I mean it literally gets so hot I burn myself on touching the plastic part and the metal part was very hot, when this happened on my new charger I made sure to unplug it right away to avoid doing any damage to it. Solutions I have already tried:Went into my control panel -> device manager -> Uninstalled both of the battery things like the ac adapter and the other thing I don't remember what it was called -> reinstalled -> Worked for a bit but not 100% gauranteed and after a while it didn't work Can't do a battery gauge reset because charger always unplugs Already tried BIOS does nothing. Don't even tell me to restart my laptop lol. Summary:Y50 won't charge, Have to have charger at certain angle to chargeTip over heatsdid everything in device manager to fix itno driver up... Read more

A:Lenovo Y50 Battery port, Or battery itself proble...

Hi Seal,
 
Welcome to Lenovo Forums.
 
Kindly perform Power Drain and set BIOS default:
Try turning off and removing the battery first. With adapter charger unplug, press Power button for 15seconds to drain power inside.  Plug in adapter charger and press Novo button instead of the power key to turn it on for the Novo Menu  Choose BIOS setting  On Exit tab , load optimal default then Y then place battery back before save changes and exit.
Check if charging.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that Kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Read other 3 answers
RELEVANCY SCORE 46.4

My Yoga 3 Pro-1370 does not detect its own battery. At the lower right of the screen, it appears the battery sign empty and crossed by a diagonal line. When I click on it the message "The battery is not used" appears.  OneKey Optimizer says: "No battery is present". Please see two images attached. Got the laptop and the battery inspected by a professional but he couldn't fix the problem. He himself updated the Bios, Windows, cleaned the inside and the fan of the computer but the problem is still there. Please provide me with a solution ASAP.


























00. Battery not detected.jpg ?561 KB

Read other answers
RELEVANCY SCORE 46

hi.i was using my computer with battery conservation on a few days ago but next day i used the pc i couldn't use it. i losed that option and i really need it because i need to use my computer all day does anyone know what can i do?i already tried to reinstall the drivers and lenovo vantage too and nothing


























Capturar.PNG ?70 KB

Read other answers
RELEVANCY SCORE 46

Hello! I am new to Lenovo and picked up my 1st laptop yesterday when my HP died. I have always had HP and grew tired of how easy they break & poor battery life, so I wanted to try a different band. I love the computer, the keyboard, track pad & screen are amazing. I bought the ideapad 320-15IAP for about $330 (Including tax) The specs at the store advertised 4.5-5 Hours of battery life, but I have not been able to get a charge better than 2 hours. For someone that uses my laptop at work and on the go, this will not do. Can any one offer up any advice? Does lenovo sell stronger batteries for ideapad that I can replace with this current battery?  My next issue is the Windows 10 update that you are forced to do, I have been trying to install it since 9PM last night, it is now 9PM tonight, a full 24 hours, and it has not fully installed. I have done my fair share of google searches and many people have had these same issues too, but no good solutions outside of deep computer hacking, I don't want to have to do that on a brand new computer. Thanks for any and all help!

Read other answers
RELEVANCY SCORE 46

Hi, a couple of weeks ago, I tried to open Lenovo Settings and it instruct me to uninstall it, as all functions are now integrated to Lenovo Companion. I did, but noticed that the Lenovo Battery Gauge still points me to Lenovo Settings (left click on the battery gauge). I uninstalled Companion, and Settings, rebooted, and installed companion again, but looks the Gauge does not uninstall. How can I remove the gauge and make it point to companion? Thanks!

Read other answers
RELEVANCY SCORE 46

My computer was running extremely slow so I factory reset it but I had fallen asleep while it was resetting and must have knocked the charger out and it died while it was at 64% reset now it is on a seemingly endless loop of restarting every time it reaches 64% I have checked other websites which have told me to press either F2 or F11 which do not work. Is there any way I can fix this? 

Read other answers
RELEVANCY SCORE 45.6

I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears after Windows 8.1 starts up. A similar sort of message appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. This seems to have happened after a recent Windows update. I have uninstalled an reinstalled the Lenovo Power Management Driver but it does not appear to have fixed the issue. My BIOS is the latest version. This issue is on my Lenovo ThinkPad Yoga S1. Any assistance is appreciated.











Solved!
Go to Solution.

A:Genuine Lenovo Battery Not Attached, Lenovo ThinkP...

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your Lenovo ThinkPad Yoga is displaying a message stating ?Genuine Lenovo Battery Not Attached?.
 
I would suggest you to perform Flee Power ? remove the battery and any other peripheral device connected to the computer. Hold the power button for 10-15 seconds and then connect the battery and AC adapter to turn ON the computer.
Get into BIOS and load defaults, save and exit.
 
Open Device Manager and under Battery Look for Microsoft ACPI Compliant Control method Battery, right Click on it and uninstall it, Restart after uninstallation.
 
Please let me know the happenings!
 
Best regards,
Mithun.




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 9 answers
RELEVANCY SCORE 45.6

I tried factory reset and my battery died. After i pluggued my laptop to the charger, a black screen appears with a msg saying " an operating system wasn't found. Try disconnecting any drives that don't contact an operating system" and asks me to restart my laptop followed by a continuous beeping sound. Can someone please help me...

A:Factory reset but battery drained, probook doesnt log in

Hello, Welcome! Thank you for posting in the HP Support forum. Despite the fact that the battery power drained during recovery, I suspect the recovery partition is still there and intact. You just have to restart the recovery process. Here is how: 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, imeediately start hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F11 for System Recovery options.The computer should boot from recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Follow the on-screen instructions . Details here >> http://support.hp.com/us-en/document/c00006110 Let me know if this helps. If you experience any issues, do provide details and let me know.

Read other 7 answers