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Random Reboots

Q: Random Reboots

Hey there - having some issues on a work computer and I'm not really sure what the problem is.

1. Random reboots - Occur with no warning and no BSOD.
After doing various things to narrow down the problems, I am stuck on what this is. I'm fairly certain there is a virus on here as I can't even go to a Hijack this link in IE or Firefox. I logged on to another user and downloaded it on that one no problem.

2. I get a "Windows Recovered from Serious Error" message when the computer boots up. When I send the report it brings up a bios not matching processor page on the microsoft help site.

So here is the HijackThis log which I took in the affected user's full boot up in normal mode:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:09:08 AM, on 7/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\sttray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Store Owner\My Documents\ny132 Files\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://postnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: PPOob - {51E30BDC-0E41-4AED-8FBE-7813CB42497B} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [XeroxScannerDaemon] C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1194310779218
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c15/v20.138/qboax10.cab
O20 - Winlogon Notify: eefadcfdebf - C:\WINDOWS\system32\eefadcfdebf.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe

--
End of file - 9869 bytes

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RELEVANCY SCORE 200
Preferred Solution: Random Reboots

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 51.2

Friends,
 
I have spent the past day and night reading this site, googling, checking reddit, the Windows Knowledge base, etc., trying to find if someone as identified the malicious software that's eating my son's computer and I am stumped.  
 
Random audio plays; random reboots, usually blamed on DCOM/ plug n play error.  The computer is a Sony Vaio running Windows 7.  Firewall is on/Windows Defender is up-to-date.  
 
I have run rkill, then tdsskiller, and Malwarebytes.  I downloaded them from an uninfected computer onto a USB drive, renamed the installer files (new names were help.exe and iexplormb.exe) then copied the installers onto the infected machine.  Installed them and ran rkill first, then tdsskiller (did not re-boot after it was finished) then installed Malwarebytes and let it update then ran it.  tdsskiller and Malwarebytes did identify some threats and removed those--but didn't solve the problem.
 
The computer is still playing random audio, though I haven't had a random reboot in a while.  Sigh.
 
Looking forward to hearing from someone who can guide me through this process effectively.  
 
Thanks in advance.
 
Cheers,
 
--Amee Mooseroom
-------------------------------------------------------------
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267
Run by Abel at 19:16:50 on 2014-01-06
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.... Read more

A:Windows 7 computer plays random audio, random reboots

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RELEVANCY SCORE 46

Hi all,
I am just finishing my build and am a little perplexed. I am running the following:

Asus Rampage Extreme III Mother Board
I7 950 CPU
Asus 470 GTX GPU
Dominator 3x2 1600 RAM
Raptor HD 8500RPM
Thermaltake 750 toughpower PSU
Windows 7 64bit

After the build I booted up and installed Windows, Everything seemed fine until I completed all updates. At that point the system started to reboot itself without warning at random times (During start up to 15 minutes after usage) sometimes promting to start up in safe mode and sometimes just starting up as if nothing happened. After updating the Bios I reinstalled windows and this time did not run updates and rather installed just the individual drivers for all my hardware. The system has been running for hours without issues until I tried to create system image. During the burning of the DVD the system cut out again, but has remained stabil doing all other tasks. I even managed to burn a system repair disk without issues. I checked the driver for the DVD burner (Standard ASUS 24x) and it seemed fine....... Now I am not sure if I should try my luck with Windows updates to see what happens or.......?

A:Random reboots

Hi there and welcome,

http://www.sevenforums.com/crashes-d...tructions.html

Possible causes:

1. you need a better driver for your dvd burner
2. a physical hardware problem, such as cabling, bios settings, or even bad bios

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RELEVANCY SCORE 46

ok i have one more tech problem that might be able to be solved here.

i'd say about a month ago, i bought a new sound card... because i play a lot of online games, and use voice chat during them and i thought my sound card was causing my voice output to be bad. i ended up fixing this problem, but with the new sound card eventually came other problems. randomly sometimes during gameplay or voicechat, it gets static sounding with the normal sounds, which fades away back to normal. i just... ignored that.

now i'd say about a week or two ago i started getting a lot of random reboots, more... hard locks, than usual. i can only assume it has something to do with the sound card, and/or the drivers.

i'm going to attach some of my most recent dump files, i'm not sure how to look at them myself. i was hoping that might help determine if it's a driver issue. i keep my computer rather cool so i didn't think it was a heat issue at all.

as for the sound card,
it's a sound blaster audigy SE. using creative drivers, i think.

if i can get this solved, i think i'll be all settled for my pc issues. thanks.
 

A:Random Reboots

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RELEVANCY SCORE 46

Hey there! My eCollegePC-built custom PC has had an odd problem since I first had it - it likes to restart (hard) whenever it feels like it. Oddly enough, if I keep it occupied with a probram such as WinAmp, it can go for days or weeks without restarting on its own. Occasionally, however, it still flakes out and reboots. The only Windows solution there is is that "it is caused by a device driver."

This has become a major nuisance now, because (as I will post in another forum) it has all of a sudden begun to refuse to boot. It'll get just past the BIOS screen and do the POST, but then it just sits there black, probably 14 times out of 15. I keep having to fiddle with it and reboot it over and over till I get it to work.

Here's my setup; any help would be appreciated!

2.6 Ghz P4 800FSB
ASUS P4S800 (8XAGP FSB800)
512MB Micron PC2700 DDR Memory
120GB Western Digital 7200RPM Harddisk
Mitsumi 52x CDRW
128MB Nvidia FX5200 8x AGP DDR
350Watt (no brand, at least, none given) Black Zinc Case with side window

If you need anything else, just ask!
Thanks,
~Mark

A:Random Reboots

the continual restarting until if finally boots could be the power supply
to check a driver not loading properly,gointo msconfig/startup
untick everything and reboot
if it starts normally,retick on at a time rebooting each time until you find the offender
once found check for any updates and then do a reinstall from safe mode

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RELEVANCY SCORE 46

Hello everyone first post because i'm having a fairly serious issue and I have no idea how to figure out whats going on.

My desktop will randomly reboot at random 30sec-2hour intervals, even when the screens off and no programs are open, for example i'll go get some dinner and come back and startup programs will be open so I know it restarted when I was gone.

I'm pretty sure its not overheating, I installed a program called CoreTemp that says I'm only at 24 Celsius.

I have no idea if it's a hardware problem or if it's a virus or something (I like to think i'm careful but its a possibility)

I tried to look in my event viewer to see whats going on and found the following:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Anyway thanks for taking the time to help me out, if you need any more information just ask!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 8172 Mb
Graphics Card: NVIDIA GeForce GTX 760, -2048 Mb
Hard Drives: C: Total - 953766 MB, Free - 739337 MB;
Motherboard: Gigabyte Technology Co., Ltd., 970A-D3P
Antivirus: ZoneAlarm Free Firewall Antivirus, Updated and Enabled
 

A:Help with random reboots

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RELEVANCY SCORE 46

Hi there,
First time posting, hopefully I have captured what is required.

? OS - Windows 7 pro SP1
? x64
? Original OS: Windows 7 Home Premium
? Version of current OS: I'm a Microsoft Partner - it's internal use software licenses for partners.
? Bought this about 10 months ago
? Installed this OS about 10 months (reinstalled right away clean, to remove Dell crap)

? Proc: Intel? Core? i7-860 processor(8MB Cache, 2.80GHz)
? Video: ATI Radeon HD 5450 1GB DDR3
? MotherBoard: unsure
? Power Supply: unsure

? Dell
? Studio XPS 8100

I've seen a lot of posts specific to my machine and a possible issue with the heatsink. The computer is not within any enclosure (open bottom desk) so overheating should not be an issue from normal use, barring hardware issues of course.

Not being a hardware tech, I'm starting this to see if there are other issues before proceeding down other avenues to resolve this. It's random, frequency is hard to determine since I don't use the machine every day but when I do use it, it seems it happens once for every extended use day if that makes any sense.

TIA for any help you can provide!
Jen

A:Random reboots

There are several memory dumps present in the uploaded files, the most recent being from 19 Sep 2011 (the next most recent is from June and was probably fixed with the Windows Update USB fix). Did you notice this memory dump occurring? Could the random reboots actually be BSOD's? I'd suggest disabling Automatic restarts in order to stop the system at the BSOD (if it's occurring). Here's instructions on how to do this: Set MiniDump

The memory dump points to memory corruption - which doesn't necessarily mean an issue with your memory (this includes CPU Cache, mobo, video and RAM), but it's a good idea to test the memory just to be sure. Here's a link to a free memory test: Memory Diagnostics (read the instructions at the link). There are more tests for the other memory components - but let's not start with them right now.

Repeated errors of this type in the System logfile:

Quote:




Event[903]:
Log Name: System
Source: Microsoft-Windows-TerminalServices-Printers
Date: 2011-09-25T10:01:38.000
Event ID: 1111
Task: N/A
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: KCIDESK01
Description:
Driver Send To Microsoft OneNote 2010 Driver required for printer Send To OneNote 2010 is unknown. Contact the administrator to install the driver before you log in again.

Event[904]:
Log Name: System
Source: Microsoft-Windows-TerminalServices-Printers
Date: 2011-09-25T10:01:33.000
Event ID: 1111
Task: ... Read more

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RELEVANCY SCORE 46

I have signed up as I am getting nauzed off now.I like to try and fix errors myself but other more techie minded persons are needed.
I have been trying to sort out this problem now for a few days.I will atatch all the info and hopefully this can be sorted.

I have been getting this in the Admin Events log for about 10 days now.

'Error: The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more details'

I formatted the pc on Wed & it's still happening.
I Was going to run memtest and take case apart and give it a good clean but not done either yet.


MiniToolBox by Farbar Version: 11-05-2015 01
Ran by brum (administrator) on 20-06-2015 at 06:52:35
Running from "C:\Users\brum\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Model: GA-78LMT-S2P Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/20/2015 06:18:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,p... Read more

A:Random reboots.

1. Welcome to Tech Support Guy
2. Run the memtest for two complete passes each pass consisting of 8 to 10 tests.
As ram is 8GB and presuming that is either 2 x 4GB or 4 x 2GB I would if 2 x 4GB test each stick ONE at a time before running memtest - it will be far quicker in establishing if one of the two is faulty
3. I do not think it is a heat issue but check the case first
4. Run a chkdsk/ r on the system drive
check the event log on windows logs, application log - search using find on right pane under search term
wininit
Post the log if you wish using copy right pane as text and paste to reply
check for bad sectors
5. When you say no minidumps - does it BSOD and if so are dumps configured and set for minidump
6. When you say you formatted - was that then a clean install of 7.
7. Looking at the errors I am going with hard drive I think rather than ram
8. see screenshot for memtest please, as you can see test 4 at 78% on 41% of that pass
 

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RELEVANCY SCORE 46

Hi, sorry if this is the wrong forum but I need help. Every now and then, my computer will randomly reboot. It turns off as if I've held the power button, and then turns back on. The first couple times it would reboot. One time it sat at my motherboard's welcome screen and just sat there, and now it doesn't boot at all. No video, now keyboard power. If it doesn't boot, I have to leave it off for about 10 minutes before I can boot it again.

I have ruled out overheating. It is pretty damn cold in here, I cleaned out the dust last night, and it rebooted with a temp checker open, all temps were below 40 C.

It seems to happen at random times, although the first few times were all when I was playing WoW. It has only happened once out of a game, and I was just sitting in windows with IRC and ventrilo open.

I've considered it to be a possible power supply issue, but I am not 100% convinced. I ran a stresstest (prime 95) and it did it fine, did not reboot, so being under load and not rebooting made me less convinced.

However I've noticed that some of my rails are very skewed. My 3.3 and my 5V rails are within range, however my + and - 12V rails are very very off. my +12V rail reads between +2.3V and +8V (8V was achieved under the stress test). My -12V rail is constantly at -16.97V. During a virus scan, my -5V went to -8.58V. I know that it is possible for speedfan to be wrong, so once I find my multimeter I'm going to test them again. Also in the... Read more

A:Random Reboots

So, I can't find my multimeter, but looking at my PSU it shows that I have 4 +12V rails and what they're designated to. The plugs for my PSU have the same indicators that are on the lable, such as pci-e 1 and pci-e 2. So I'm curious if those correlate to the rails or if that is just for ease of installation. Also, my graphics card has a 36 amperage requirement, and my 12V rails are rated at 18A, but since it's getting 2 it's ok? but one is possibly shared so it's bad? but it's worked for a year? please help
 

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RELEVANCY SCORE 46

Hi everyone.

I've got a PC that was recently built, running XP SP3, when it suddenly started random reboots. I've already checked the hard drive with the O/S for errors and it came out clean. I've also scanned the PC with NOD32 but didn't show any malware. I don't get a blue screen with the reboots, just the message 'windows has recovered from a serious error'. I'm not sure if it's hardware or software related. I've attached 4 of the latest dump files for anyone that can read them.

Thanks for any replies.

A:random reboots on XP SP3

I would test the memory . . click the link to Memtest in my signature

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RELEVANCY SCORE 46

I'm running Windows XP SP3.

I recently put a new motherboard in my computer as the old one broke down back in June 2010. Ever since installing Windows, updating it completely, and adding all my pictures/movies/music, I've had my machine reboot itself at least once per session.

The error message I get from the Event Viewer is this:

The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0xa4072000, 0x00000002, 0x00000000, 0xa8e110d8). A dump was saved in: C:\WINDOWS\Minidump\Mini011311-03.dmp.

I've added my minidump files, any help would be greatly appreciated.
 

A:Random reboots on Win XP

Howdy,

All those MiniDumps say probably caused by : viahduaa.sys

I believe that is the sound driver VIA High Definition Audio Driver
 

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RELEVANCY SCORE 46

This happens at different time but usually when i start up a game my computer randomly crashes and reboots it looks like a blue screen but I don't think it is i will upload a minidump file from the earliest crash
I also re installed my os yesterday because i was getting a blue screen error and the computer would not start up but now it is able to start up, but when i run a game or leave it idle it will turn off and reboot its self , the crassh looks like a blue screen but doesn't show the error because it is covered by random coloring

A:Random Reboots

I have a Dell XPS 7100 Studio

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RELEVANCY SCORE 46

Okay, I'm new here, just signed up to ask this question, but I need a good tech forum.
If you guys can give me aclue of what to do next, other than a reinstall, I'd be very grateful.

Okay, heres the thing.

About a month ago, I was doing some updates, both from HP, and from Windows Update.
I made the mistake of just starting it up and leaving on an errand.

Well, there was an error in installlation somehow, a brownout, something.

Afterwards, It wouldn't even boot past the login screen except in safe mode.
In safe mode, I checked the event monitor for what was failing in system errors, and determined it was the new update for the AMD processor driver, as well as some other programs that wanted to load.
I rolled back the driver, uninstalled the program, an antivirus suite, and rebooted.
Reboots fine.

Now, every once in a while, the system just spontaneously restarts.
No warning, nothing.
Oh, and an occassional lockup.

The only listing in the monitor, and the only error message is "your computer has recovered from a serious error" a hex code, and a link to blue screen at info base.

Now what?
Start rolling back drivers one by one till it stops?

If I install the AMD driver again, it won't login.

Comments?
 

A:Random Reboots

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RELEVANCY SCORE 46

Hello,

My name is Krysti, and I'm somewhat okay with computers. (ish. )
Lately my desktop has been restarting at random, I think at CPU intensive moments, but I'm not quite sure...
I don't know what could cause this, since I don't think I installed anything new or made any changes to my system recently. I thought it was overheating perhaps, but I cleaned the fans and checked if they worked, which they did. Maybe it's just old age, I don't know? I really don't know what to do and I hate using my laptop at home, which is what I'm doing now.

Hopefully someone can help me? I'd appreciate it so much! Thanks in advance!

Krysti

ps: I entered my desktop's computer specifications on my profile.
 

A:Random reboots. :(

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RELEVANCY SCORE 46

I've been having some issues with my PC doing random reboots.

What's happened so far:

About a week ago my PC started to do random reboots. I took it in to a local PC shop to get it dusted cause I thought it was overheating. This has happened in the past and by getting a good dusting, it did fix the issue.

But even after that, the random reboots continued. A friend of mine who is a PC technician attempted to fix it with no success. He did various software and hardware checks. Not sure what.

Decided to reformat and reinstall Windows XP and a handful of software I use on a daily basis. Random reboots continued.

Took it in to the shop I bought it from and the technicians there could not pinpoint the problem was either.

Random reboots occur when:

I go into folders with movies or images, the PC will reboot instantly. If I view these folders in List, no reboots. Only in Thumbnail. Read this on another forum. But it's only a temporary fix.

All other reboots are random.

And today I finally get a blue screen after a random reboot.

This is the error message:

Bad_Pool_Caller
STOP: 0X000000C2(0X00000007, 0X00000XD4, 0X04100808, OXE1987988)

I read on an older post when someone asked to attach the minidump.dmp file for a closer inspection. I have attached the latest minidump file.

Does anyone know how to fix this issue?

Thanks in advance.
 

A:Random Reboots

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RELEVANCY SCORE 46

Presario 2199us reboots randomly. Not a heat issue. Ran adware andavg. Here is hijackthis log
n saved at 7:02:29 PM, on 9/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\... Read more

A:Random Reboots

I don't see anything suspicious in your hijack log. I suspect bad hardware.

You wrote you don't think it is a heat issue. How do you know? What, exactly, have you done to ensure it isn't.

Most common cause of random reboots are bad memory (use Memtest 86, a free utility, to test the memory), bad main board, bad video card and bad drivers. Really, the list could be endless; but, it is usually hardware-related. Check the capacitors on your board for swelling or bleeding.

http://www.badcaps.net/pages.php?vid=5
Click images to see them larger.
 

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RELEVANCY SCORE 46

My Dell Studio 1749 laptop seems to randomly reboot itself.
Once it reboots, I get a screen that asks if I want to search for a solution, or something like that. I always click yes, but nothing ever happens.

Occasionally, I get the actual "blue screen" (it sure is tiny on my 1080p display!), but most of the time the screen just suddenly goes black and reboots.

Also, occasionally when I try to put the machine to "sleep", it gets stuck, and I never get the blinking light. I then must hold the power button till the machine shuts off completely.

The machine often seems sluggish. I have to wait a few seconds before scrolling down a web page, for example. Not what I'd expect from a machine that's maybe 6 months old.

I've used msconfig's startup and services tabs and unchecked many items that looked unnecessary, such as the Dell support and backup items, but it hasn't improved anything.

I'm glad I found this forum. Looks like you guys could be really helpful!
Thanks in advance.

Dump files attached.

A:Random Reboots

Hi -

21 BSODs dating back to July 2010. Networking issues involved. Intel wifi named in 14 BSODs as the probable cause.

Update Intel Centrino Advanced-N 6200 AGN driver -

Code:
NETw5s64.sys Tue Sep 15 15:40:39 2009 (4AAFEDB7)

Intel drivers - http://downloadcenter.intel.com/Deta...19142&lang=eng


Remove McAfee Internet Security - http://jcgriff2.com/A-V_Removal_Tool...e_Removal.html

Reboot upon completion. Install MSE - http://www.microsoft.com/Security_Essentials/


If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Regards. . .

jcgriff2


`

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Nov 30 20:29:39.235 2010 (GMT-5)
System Uptime: 6 days 6:43:45.330
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+1b6d75 )
BUGCHECK_STR: 0xc2_7
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: curl.exe
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`0021000a fffffa80`03f3bd40
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug s... Read more

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RELEVANCY SCORE 46

My computer will randomly reboot or hardlock while playing games on my computer. Im running Windows XP, AMD Athlon XP 2200+, 1 Gig of PC2700 RAM, an 80 gig HD and an nVidia 6600 (used to be a 5700). My idle CPU temp is about 55C. and my voltages and temps are : (on idle)
Temperatures
Motherboard 28 C (82 F)
CPU 54 C (129 F)
Seagate ST380012A 40 C (104 F)

Cooling Fans
CPU 3068 RPM

Voltage Values
CPU Core 1.63 V
+3.3 V 3.31 V
+5 V 5.13 V
+12 V 11.98 V
-12 V -12.94 V
-5 V -5.05 V
+5 V Standby 4.87 V
VBAT Battery 3.04 V
Debug Info F FF 37 FF
Debug Info T 28 54 255
Debug Info V 66 00 CF BF C5 18 35 (01)
 

A:Random Reboots

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RELEVANCY SCORE 46

Good Day All,
I have a buddy's computer and it reboots randomly as I click on programs or navigate through Windows Control Panel or other Windows applications. I ran Windows Memory Diagnostic and Memtest86 and both came up clean. I don't think it's an overheating issue. The computer is nothing fancy...MB/HD/CD-DVD Drive/PWR SUPP. There are no external cards, network/video/sound...nothing. I ran Hijackthis and ran the log through an analyzer and it didn't report any "bad" exe's. I disabled the "Auto-Restart" on System Failure to try to get the BSOD so I could find an error code but when it does crash the screen is a total mess of lines and colors and I can't make out any words, if they're even there. Here are some specs:
XP SP3
MB: Biostar P4M900-M7 FE
400W Micro HPC Power Supply

Please let me know what additional information you need and I will supply it. Thank you for your time.

A:Random Reboots

when it does crash the screen is a total mess of lines and colors and I can't make out any words, if they're even there. Here are some specs: That right there means the video card is dying. I would replace it.

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RELEVANCY SCORE 46

I've got the build listed in my sig. along with vista home premium.

I've downloaded the latest ATI driver for the X1950 brand cards for 32 bit vista (what I have) but there are still problems. Sometimes while playing a game, or even if I just leave it on long enough, it reboots itself. Upon restarting, it says there was a problem and vista had to reboot, then it searches for the problem but doens't find it. Then...about 2 hours later...or something like that, it does it again.

Whats going on? I've performed tests for stability and performance, and they've all given me back a 100%. What should I do? Whats the problem ?
 

A:Random Reboots

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RELEVANCY SCORE 46

Hi all

I am absolutely at my wit's end. Been getting random reboots for quite some time now. Some days I can be playing an intensive and demanding game with no issue, the next - a mouse click and boom...power gone. Sometimes it reboots quickly, other times I have to turn the power off at the mains, wai 5-10 minutes and try again. Each time this happens, UEFI resets to default.

At first I suspected the PSU. I tested with a multimeter and it's fine - constant 12V readings.
I am now suspecting CPU overheating, BUT - I can't get to the readings in time in UEFI to ascertain if this is the case.

PC spec in signature

Any advice welcome.
 

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RELEVANCY SCORE 46

My PC has taken to randomly rebooting lately.
Either that or the monitor goes off and I have to manually reboot with the button on the case.

Event viewer reports this every time it happens:






Quote:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80113ba110, 0xfffff88005068a08, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\Minidump\060815-18252-01.dmp. Report Id: 060815-18252-01.


but I don't know what that means.

The .dmp file:
Attachment 361907

This build is only 4 months old.
Any help with this would be greatly appreciated.

A:Random Reboots

Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 46

Here is my system:
DFI AK-75EC Motherboard
AthlonXP 1800+
256MB PC133 SDRAM
40 & 20 Gig Hard Drives
52x CD Rom & Phillips CDR804 CD R/RW
1-Extra Case Fan
NetGear FA311 NIC Card
PowerColor GeForce4 Ti4200 w/128DDR
Med Tower Case w/300w PS
and 3 1/2 Floppy Drive
Front and Back USB (2F/2B)

Now my problem it just started to reboot without warning just click and black screen in its rebooting now I have noticed this when running 3D Marks2001 Benchmarks it gets to a certain point and reboots and that is everytime but it has happened at many other times too. So if anyone can help me please let me know something I am in need.
 

A:Random Reboots

Welcome to TSG!

It sounds like you've either got a power supply problem or something is causing overheating.

Try resetting BIOS defaults and turn off ALL Caching and shadowing features. Make sure your video card is not overclocked.

Make sure that the Power Supply fan is working properly and check your "PC Health" options are set properly. Perhaps disable the warning levels and the auto-shutdown and see if that helps.

Good Luck!
 

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RELEVANCY SCORE 46

What might be the cause of occasional random reboots? The power supply tester I have indicated no problems. What might I next look at?
 

A:Random Reboots

it could be a number of things, check the temps, it could be that under load or on long running your CPU is overheating. it could also be a memory shortage or a particular issue with the drivers for a piece of hardware.
 

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RELEVANCY SCORE 46

Hello..

Helping my mom out with her system. It has begun randomly rebooting itself while she's working on it. No warning boxes or anything pop up, just -flash- and you're at the BIOS splash screen and restarting.

Ive gone through and ensured her video drivers are up-to-date, that she's malware free and the like.. but the problem persists.

Any suggestions are very much appreciated..

SF tool results attached.

Thank you,

nopk

A:Random reboots, once a day or two.

Hi nopk. You are having all stop 0x124 BSODs, which is supposed to be hardware error.

It appears that the computer is somehow old. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

You have one BIOS Update to apply. Get Version 2302 dated 2011.03.18 from http://www.asus.com/Motherboards/M4A...rt_Download_30.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.

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RELEVANCY SCORE 46

I have had a core I7 running smooth for about 6 months and lately it has been rebooting and acting odd. If someone could look at the attached dumps I would appreciate it. Also if someone could point me to a good guide in understanding dump files I would appreciate also.

A:Getting random reboots

Code:
Model Corsair Force GT ATA Device

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\jackhandsome\SF_03-10-2013\100213-8018-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`03258000 PsLoadedModuleList = 0xfffff800`0349b6d0
Debug session time: Thu Oct 3 04:08:43.472 2013 (UTC + 6:00)
System Uptime: 0 days 2:51:58.253
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed ... Read more

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RELEVANCY SCORE 46

I'm having a problem with random reboots. Can anyone please teel me what this error code means. BCCODE:10000050 BCP1:BF606F03 BCP2:00000008 BCP3:BF606F03 BCP4:00000000.

Thanks in advance for your help!
 

A:Random Reboots

We need more information than this. What are your system specs? What are you doing when this error occurs?
 

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RELEVANCY SCORE 46

I've been having this problem for a few years now. I get no warning message or anything. My pc reboots like someone hit the reset button. I get an error message on startup saying my pc wasn't shut down correctly but that is it. It tends to happen more when playing games but I've had it happen when I was just surfing the web. I first built this PC and started using windows vista, I thought that was the problem so I downgraded to XP, same issues. My buddy and I built the same PC's at the same time so he lent me his desktop to swap out all my parts one by one to find the problem, nothing worked. Finally I stumbled upon an article on irq conflicts and shifted my XP pc from an MPCI to a standard PC and it fixed. Now I upgraded to windows 7 and the random reboots are back. If anyone has any suggestions, please let me know. Thanks in advance.

A:Random reboots

voltage issues and overheating can both cause a PC to just shutdown/reboot. I would check the temperatures on your cpu and video card first. Make sure you fans are working and that the inside of your case is reasonably clean/dust free

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RELEVANCY SCORE 46

I accidentally DLed a trojan of some sort. It began with a red shield in the icon tray saying my computer was infected and needed to download an update. I assumed that the trojan I had DLed had been detected by windows defender and that must have been what the shield was. Anyhow,... I couldn't get it to go away so i called the Windows Security help center and they had me run SmitFraudFix and NGenFix although we had to run them in normal mode because I can't currently access safe mode. This cleared up the fake shield from the icon tray. Now my computer reboots randomly and is obvious to me that there is a trojan downloader of some sort on my system since no matter how many times I run Spy-Bot it never comes up clean anymore, my system is running super slow, and there was pop ups (always different) but I think they are from a secondary infection since they go away after I fix through spybot. I currently run and use on a regular basis (and have multiple times in this current crisis) : Spy-Bot, McAfee, Ad-Aware SE Personal, Windows Defender, and AVG Anti-Spyware. I also run the teatimer and immunization through spybot, and run a seperate immunization program SpywareBlaster. The only one of these programs that seems to be soming up with anything is Spy-Bot and it's only recognizing the secondary infections. Here is my HJT log (sorry for being so long winded)

Logfile of HijackThis v1.99.1
Scan saved at 12:29:21 AM, on 1/27/2007
Platform: Windows XP SP2 (WinNT 5.01.26... Read more

A:Random reboots

I believe I have solved the problem on my own

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RELEVANCY SCORE 46

Hi

I have a pc that randomly reboots, .dmp files are here:

http://www.csuke.com/minidump.zip

Hoping someone can help

Cheers

Red
 

A:Random reboots

If it is a blue screen causing it to reboot then disable auto reboot in registry.
at RUN type regedit, then browse to this path
HKLM\system\controlset(001)\control\crashcontrol

Check CPU if overheating, if your mother board supports diag. software to monitor your cpu. try "motherboard monitor"
 

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RELEVANCY SCORE 46

Hey everyone. I just ran into a problem that has persisted for a few days. I've had my computer for 3 years and never had a problem with it. Now a few days ago it started randomly rebooting when I play games. Sometimes I get a blue screen that says something about a memory dump, other times it reboots normally. One of my friends said my CPU might be overheating (Intel i7 920, 2.67GHz, not overclocked), so I found out my core temps: 53-58 when not doing much, and somewhere in the 80s when running a game. Any insight on possible causes is highly appreciated.

A:Random reboots.

Hello,

Let's start with your temps: Anything above 80-85c is to much, it might be an overheating problem so i suggest to buy an air duster, or a compressed air can and clean your computer vents. They can be found at any computer store or online from Amazon.com

For futher assistant we need your computer specs, please list them.

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RELEVANCY SCORE 46

could someone please give me some assistance with this computer. it was just reformated with winxp home. after that it kept shutting down randomly, the cpu temp was 64-70c so i put a brand new heatsink and fan on it. it is a p4 3ghz 478 mobo is 661FX-M ECS. i have tried the stick of ram in another slot. i am more worried about the psu failing. here is the volts as prime95 are running. let me know if this is normal or not. or if there is anything else i can try to keep the computer stable

Oh i forgot to add, when i added the new heat sink it hasn't change the temps of the cpu.
 

A:random reboots

Hi,

when you fitted your new heatsink & fan, did you apply a thin layer of thermal paste between the heatsink & cpu?

Rob
 

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RELEVANCY SCORE 46

Hey guys, kind of in a rush and haven't browsed through all topics yet..sorry if there's already one like this, admins feel free to delete if needed..

Anyways, my PC is a gaming type. Basically, it's been rebooting at random times, it may be within an hour, 2 hours, 5 minutes or even when it starts up.

I went to the shop where I had it custom built to check it, they said it could be because of the two windows XP I have installed. One of my hard drive is in 2 partitions, so my 250gig (main one) has a 180gig (D drive) and 70gig (C drive), I think that's how it's divided.

Anyways, the guy told me to delete the one in D drive, so I tried, but can't because a specific file (Flash9f.ocx) is being used, thus preventing me from deleting windows.

I tried "re-installing" it again to delete it, but when it boots from the CD, it only shows C drive, so I'm kind of stuck there, ahaha..

The computer technician also told me all basic components has no problems, ie. RAM, motherboard, etc.

I don't think it is heat, I have an Antec 900 which I think should be more than enough to keep it cool.

Anyways I have to go, kind of late ahaha, appreciate any help, will edit/add things if needed when I return, like my system info. If there is anyone who thinks that 2 windows may not be the problem of my random reboots, please do tell.

Thanks in advance!

A:Random Reboots

Ok, I think I may have solved the deleting windows part, what I did first was, go into the actual windows folder and delete all files...ahaha..then I read somewhere to..right click "my computer" > "manage" > "disk management" and from there I deleted the partition (forced it) that had the extra windows installation, after that I made a new partition, right clicked and format, now it is formatting, will update when it is done and whether or not my computer still does random reboots.

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RELEVANCY SCORE 46

For some reason, for the past month now, my computer restarts itself randomly..pretty strange actually. And I was thinking that maybe it is something bad?

Here is a hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:21:29 AM, on 12/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\csrss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
f:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Analog Devices\Core\smax4pnp.exe
F:\Program Files\Analog Devices\SoundMAX\Smax4.exe
F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Programs\A-V\AVG Anti-Spyware 7.5\guard.exe
F:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
F:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
F:\WINDOWS\system32\nvsvc32.exe
F:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
F:\WINDOWS\system32\PnkBstrA.exe
D:\Programs\A-V\Spyware Doctor\svcntaux.exe
F:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
F:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
F:\Program Files\Hewlett-Packard\Digital Imagi... Read more

A:Random reboots...

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RELEVANCY SCORE 46

I've run MemTest86 and RAM has no errors. Ran UnHackMe and didn't find any trojans or malware. AVG antivirus comes back clean, but I'm getting these random reboots that have me stumped. Tried three different power supplies. Did get one BSOD with following error codes:
0X0000008E (OXC000001D, 0X804E1C52, 0XBA03CD18, 0X0000000).
I ran Runscanner and have attached that file
 

A:Random reboots

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RELEVANCY SCORE 46

MY PC KEEPS RANDOMLY REBOOTING!

Ok, I have a PC Chips MoBo (922LR I believe) w/ a P4 2.0 ghz chip, 256k DDR ram, GeForce3Ti500

Now, I am 90% sure that all jumpers are in the correct positions. ( I am a quasi-tech nerd, but I always have that lil doubt in my head..hehe)

I have done a complete wipe of the HD and installed Win98SE, got all the bells and whistle updates from M$ and loaded the software that came with the MoBo for the on-board USB, vid, etc.

Usually the PC reboots when I am playing a game called Asherons Call 2, and its pretty graphic intensive. Normally I would think that it was just a bug in the game (its in the end stages of Beta) and that the problem was on there end, but I have had the PC reboot while sitting on the desktop, before I have ever even launched the game.

People have told me that the Via chipset on the motherboard needs to be updated, so I have.

People have told me the BIOS for the MoBo needs to be updated, so tried, but the version I have and the one PCCHIPS recommends for the board are the same.

I checked the rating on the PSU and its 300w, so I think this is sufficient enough to rule this out

As far as the boards in the machine, I took everything out, gave it the once over, and replaced just the vid card, which can only go in one slot, the AGP slot. So nothing in any of the PCI's and just the Gforce3 in the AGP slot

I made sure the memory was seated correctly and in the slot furthest from the CPU.

Just to test it, I left the P... Read more

A:Random Reboots!

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RELEVANCY SCORE 46

Hi guys.

Whats happening is that i am trying to have a bit play in Packet Tracer 5.2 as im doing the CCNA course and sometimes when I go to put a switch or device into the area, my computer does a nice hard reboot and then tells me the System has recovered form a serious error.

Error Signature is:

Quote:




BCCode : 10000050 BCP1 : E2ABA02C BCP2 : 00000000 BCP3 : BF9FA08C
BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 256_1




It also sometimes does it with my VW parts manual too randomly.

Send the error code off to M$ and they say its a problem with:

Address a problem with ATI Graphics Driver

ATI Graphics Driver has stopped working properly.

http://wer.microsoft.com/responses/R...f-4fc2baf6d811

Now im running the latest release of my now ancient graphics card.

Tried reinstalling all, but nothing works.

Anyone got any advice?

Chris

A:Random Reboots

Fixed, did a windows update on the driver in device manager.

ATi must have had outdated drivers.

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RELEVANCY SCORE 46

Random Reboots

Message after :

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003100440
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\012015-5787-01.dmp
C:\Users\tog\AppData\Local\Temp\WER-18033-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:Random Reboots

Hi sevenwaves, Welcome to Sevenforums

Here is your dump information


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880010051d1, fffff8800a3069a0, 0}

Probably caused by : fltmgr.sys ( Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
fltmgr!TreeUnlinkMulti+51 )

Followup: MachineOwner
---------

2: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880010051d1, Address of the instruction which caused the bugcheck
Arg3: fffff8800a3069a0, Address of t... Read more

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RELEVANCY SCORE 46

I'm getting constant random reboots everytime I play Lord of the Rings Online. I haven't experienced any reboots doing anything else, so I'm assuming it is the problem. I've checked Event Viewer when I'm back up and the errors I was getting were DCOM, so I used the DCOMbobulator to disable DCOM, and am still getting reboots. After my most recent reboot (about 10mins ago), there were no errors found in the Event Viewer. Below is a copy of my hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:51:45 PM, on 19/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\program files\steam\steam.exe
C:\WINDOWS\system... Read more

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RELEVANCY SCORE 46

Hi TechSpot,
As is obvious I?m having some technical difficulties with a new PC I?ve had a little over two weeks ? and would appreciate any help possible.

I am currently running on;
3.2ghz Prescott Pentium 4,
1GB DDR RAM,
200GB hard drive,
disabled onboard graphics
and my own budget Radeon Atlantis 9200 128mb card.

I have been in discussions with the executive of the place where I got the computer from and it seems he?s sending me in circles, but having checked here other people seem to be experiencing the same ?Random Reboot? problem I am having.

From what I?ve read of others on here it could be the guy I traded the graphics card from, an old friend, hadn?t installed it correctly and has ruined it; could be drivers (which MS OCA says at times); overheating (Sys&Cpu temp ?allegedly- 35/40degree?s)*; or that I blew the power supply by not using a surge protection adapter.

They are sending out a new power supply if I ring them later, firstly I?d like to get your input into this matter and see if you can narrow down the possibilities and lead me closer to being able to actually use the PC as I?m miles behind work deadlines as it is and currently at the end of my teather.

I am attaching 5 of the most recent dumps, and one anomaly which is for some reason bigger in file size just for fun. Please help?

Slack
xoxoxo

*They also think it could be overheating because the sensor may have been dislodged, and the temperature could ... Read more

A:Random Reboots - Sorry.

And something I forgot to mention -
I ran a memory test on the two sticks of RAM, finding that one had 7 'Results' found when using LRAND. I checked them individually, and the results were all on one stick. Should there be that many errors found when using a Standard Settings Scan?
On the other stick there were none, until I used the Extended version of the test... But apparantly you can't get "perfect" error-free components, so this is normal. Well thats what they told me.

Anyways,
Noob will await your analysis and advice.

Thanks.
 

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RELEVANCY SCORE 46

Hello folks,

Do any of you know how to read the following minidump from the Windows Debug Tool?
i am trying to figure out why does my pc keeps restarting no matter what i do.

here is the minidump results:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, 82e51690, 82e51728, a130008}

Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+2c1 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: 82e51690, The pool entry we were looking for within the page.
Arg3: 82e51728, The next pool entry.
Arg4: 0a130008, (reserved)

Debugging Details:
------------------


BUGCHECK_STR: 0x19_20

POOL_ADDRESS: 82e51690

CUSTOMER_CRASH_COUNT: 3

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: System

LAST_CONTR... Read more

A:XP PRO SP2 random reboots.

For that particular faulting module there is no way from the dump to pinpoint the cause. Pattern is important -- such as when and whether the fault is repeating.

It is an nt memory management module reporting "pool corruption".

The corruption can be caused by non-microsoft drivers such as antivirus or firewalls.

It could also be due to fauty memory.

You might be able to get a more specific clue by running Driver Verifier.

USING DRIVER VERIFIER

Windows has a built in driver tester that may find something.
Before using it you must ensure that you can start in Safe Mode and return from it. If verifier issues a STOP screen, rebooting in Safe Mode is the only way to reset it.

In its default configuration verifier tests "unsigned" drivers, but you can have it test all drivers under maximum conditions.

There's less to it than meets the eye in this MS article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;244617

To run verifier simply go to Start > run and enter:

verifier.exe

and select "standard configuration" and follow the prompts.
It will run on the next reboot. If it finds something you will get a Blue Screen STOP message.
Ignore the STOP parameters -- they are specific to verifier. The only thing important is the driver file name if it finds one.

If you get a STOP screen you will have to reboot to Safe Mode and run verifier again and have it "delete existing settings"

If you do not get a STOP message you c... Read more

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RELEVANCY SCORE 46

I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help!

A:Random Reboots

  
Quote: Originally Posted by fruitcake1729


I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help!


Michelle

It seems like a lot of the errors in eventvwr are related to the hard shutdown. Have you gotten a true BSOD? you can simply search on *.DMP for the file of it isnt in minidump. On 64 bit systems it is usually found in c:\windows and called memory.dmp

Le us know

Ken J

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RELEVANCY SCORE 46

My computer continually randomly reboots itself, and then is fine when it loads up, but this is a very annoying problem, can anyone provide a solution?
 

A:Random Reboots

This is almost always caused by overheating. Check all the cooling fans inside your computer. There are other things too, but first check your fans. There should be at least one inside the power supply and one that cools the CPU directly.
 

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RELEVANCY SCORE 46

First thanks to whoever handles this board it has been a great resource for me! I have built my last 3 PC's but have a major problem with this one since day 1. The PC will reboot (no blue screen just cold reboot) and I can't seem to locate the problem. Since day one when installing windows it has done this but it is sporadic and can sometimes go 5-7 days between reboots. The machine will reboot (led power light on frt of case never goes dark at reboot)and sometimes will boot up and run for a few min before it reboots again , or a lot of the time it just continues to reboot before windows has a chance to load. Also I have tried to boot in safe mode but it will reboot while safemode is loading. Sometimes clearing the Bios with the jumper clears it up but it always returns!

Now the machine.... Antec case with true 380s power supply, ABIT AV8 board,2 sticks of pc3200 512 mb ddr400 ram , Amd Athlon64 3500+ (not oc) ,Nvidia geoforcefx 5900xt card running XP Pro with SP1 installed.

What I have tried ...ran antivirus , ran spywarecleaner, defrag, ran memtest,adjusted to failsafe defaults in bios , flashed the bios, tried diff combinations of slots for memory, upgrade driver , upgraded via 4-1 drivers

A couple days ago figured it must be power supply (brand new one too) so I started unplugging devices ..second cd rom and fan pulled and everything has been running great since.Question before I drop $60 on power supply what should I look for , where is a good supplier an... Read more

A:Very Random Reboots

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RELEVANCY SCORE 46

Hi,

I hope someone can help...

I recently bought a custom built PC from a local business and installed my own copy of Windows 7 Ultimate 64bit. The problem is, that after about 15 minutes of turning the computer on, it freezes with the sound of whatever is on looping also. After I have hit the reset button, everything is fine for around another 30 minutes or so, but then the computer just randomly reboots without warning. Once loaded up again, it is fine for hours and hours with seemingly no more problems?!

Can anyone tell me what the hell is going on?

Many Thanks!

? OS - Vista/ Windows 7 ? Windows 7

? x86 (32-bit) or x64 ? x64

? What was original installed OS on system? None

? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail

? Age of system (hardware) Less than a year old

? Age of OS installation - 4-6 weeks

? CPU - Athlon II X4 640 3mhz

? Video Card - Radeon XFX HD5775 1GB

? MotherBoard - ASrock N68C-S UCC

? Power Supply - ATX 500204

? Hard Drive - Hitachi 1TB 7200 RPM SATA 3.5" HD

? Ram - 2 x 4gb Corsair DDR3

A:Random Reboots

Please provide this info even though you're not reporting BSOD's. The reports will contain helpful information: http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 46

After 4+ years my pc started rebooting randomly yesterday. I changed the psu thinking my old one may be going bad. I removed, cleaned and re-installed the cooler/fan with new thermal paste. My board is MSI Z68MA-ED55 B3, i5 2500K cpu, 8g RAM. I know that it is not overheating as it was running @ 42c when it last rebooted. I've done no overclocking. This AM it ran for just over an hour before rebooting then ran for 1/2 hr. and then for another 1/2 hr when it started to reboot every time windows 7 pro started.

One thing that may be unusual is that all 6 cpu phase leds flicker very rapidly except for #1 which stays on solid. since I only see them when I open the case while it's running, I have no idea what they are supposed to look like. The MSI board has been no help.
 

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