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x240: Battery #1: Not present

Q: x240: Battery #1: Not present

bought a refurbished x240 online (India). On powering it on I see that it says battery #1: Not present. From what I've read some models ship without internal batteries, but I haven't been able to check if my model should have it or not. Model is: Machine Type Model: 20AMS0SQ1APS: External battery works fine, and shows up as battery #2

Preferred Solution: x240: Battery #1: Not present

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A: x240: Battery #1: Not present

Hi Madhukar,

Welcome to Lenovo Community! And happy to have you here.

As I understand that you are looking for the query regarding Internal Battery for your x240
According to MTM it has internal battery. Below are few internal batteries for your model

45N1109 Panasonic-SANYO 3cell
45N1773 Panasonic Rogue Integ 3cell

I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Dears,  I'm facing this issue in my Thinkpad X240 "Battery #1 not present", I've tried many solutions like BIOS/Power manager/Battery device manager update ... but nothing works out. At the power manager interface, I can recognize just the removable battery.Do you have please any suggestions to activate my internal battery ?  Thank you.

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Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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My pc isn't registering a battery is present. This is causing the battery light to continuously flash orange. If I remove the charger cable when the machine is on, it immediately cuts out.
I've run a system check (FN + power button) but there is no mention of a battery problem.
Other users report that a BIOS update has solved their battery issues. However, BIOS updates can only be installed if both charger is plugged in and battery is present. Catch 22. 
Has anyone got any bright ideas? 

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Battery#2 not present and the time of battery is lowered to the half and it restartes suddenly

A:Battery#2 not present and the time of battery is lowered to ...

That model can use a "battery slice" that hooks onto the docking port on the bottom and if installed that is battery #2. They are very rare but you can occasionally find them on eBay. When new if you have that thing and a regular battery you can get 8-10 hours of battery life. Since you do not have one, you have no battery #2. How old is the other battery? They do not last forever and eventually need replacement. 

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Hi folks, I have an X240 that just ran out of warranty. I was having some intermittent hard drive troubles so I sent it in before the end of the warranty, and it came back with a new hard drive. Unfortunately, it no longer recognises my external batteries - I have two, both genuine Lenovo, one 68 and one 68+. Lenovo won't fix it as they say it's related to the battery latch being broken, but the battery latch has been broken for a whole year and the batteries always worked just fine. When I first got the computer back the batteires weren't showing up in Windows power manager, but I could see them in Lenovo Settings where they were showing as "good" condition. The 68+ had 5% charge and the 68 had about 80% charge.  I did a heap of Windows updates etc. which didn't fix it, then tried to "reset" the 68+ through Lenovo Settings, after which it stopped showing up there at all. I now get a message about a battery error when I boot to Windows. I haven't put the 68 back in for while, though I guess I could to see if it still shows up. I'm wondering if anyone has any ideas why the computer might have suddenly stopped recognising the batteries, and anything I can try to try to get my battery life back (going from about 10 hours to about 1 hour makes the computer kind of useless for what I use it for). As I said, I'd be very surprised if it was to do with the latch, as that's been the same for ages. Thanks in advance

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Hi all Both my external and internal battery of my X240 is not charging even though the charger is plugged in. None of the solution in this forum worked for me.I tried uninstalling and reinstalling the drivers under Battery in Device Manager.I tried reinstalling Power Management software.All of the above didn't work. I think the problem is my charger because I tried unplugging the external and internal battery but plugged only the ac adapter, the laptop couldn't boot up.  Is there any possibility (outside the battery, and which one?) that there is software fault or maybe the plug of the charger in the laptop broken?  please help anybody. I really need the laptop to write my thesis

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Hello,I was wondering if it possible to deactivate the internal battery in my lenovo x240.I usually use t laptop every day  for 12h in a row and I am afraid I am messing up with the batteries , continuosly charging and discharching them. I'd like to use the laptop AV powered only , so I can keep it plugged to AV continuosly, without ruining the internal battery. Is it possible?thanks 

A:is it possible to disable built in battery in x240...

Hi Luciobolo, Welcome to Lenovo Community!
As per the query we understood that you are looking for disable the internal battery for your ThinkPad X240. Yes, you can disable it in BIOS mode, to perform the step please boot the system into BIOS mode go to config menu click on power option and there you will get a option to disable built-in battery, click on enter key. Hope this helps.
Best regards,
Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hello, I have a x240 I5 with 8go ram and a 3cell battery.This battery lasts one to 2 hours max.I wanted to buy a 3 cells internal battery and a 6 cells normal one.I found those:https://m.fr.aliexpress.com/s/item/32824032067.html?spm=a2g0n.search-cache.0.0.7f25570fZoOkDt#autost... https://m.fr.aliexpress.com/s/item/32418983576.html?spm=a2g0n.search-cache.0.0.7f25570fZoOkDt#autost... It s not genuine parts, therefore the quality maybe at risk. But I cannot afford a genuine one that costs 120? each. If you have ever tried those kind of battery please share your experience. 

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As the subject, I really really want to find where I can buy the internal battery for my dear Thinkpad X240 For years, my ThinkPad 6 cell battery has been drained down about 53% of its design capacity now. I didn't care so much about the internal battery before, but now I find out that it would help much.I have google a lot, but still couldn't find anywhere can order online the internal battery. Or, at least, that online shop not deliver to my country which is Vietnam. In my country, many sellers sell the fake corrupted internal battery. I have been lost about $30 for a lesson from it. That battery I bought, when I successfully put it in my machine and log on, Windows have detected both my 6 cell and it. But, it can not be charged and show unknown capacity. Worse, it prevented the power charge for the 6 cell battery also.

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I just received a X240 that I purchased and the removable battery is not listed. I've tried plugging in the battery from my T440s and that doesn't show either. I updated to the most recent BIOS and that had no effect. Any ideas how to get this fixed? I'm running Fedora if that matters.

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This is a new one for me. My Thinkpad has the internal 3-cell battery and 6-cell hotswappable. The past several days I have noticed that my primary (internal) battery is not being used or included in the % available calculation. Ie., my monitor will say 30% remaining. When I look at each, my secondary batter (6-cell) is at 30%. My primary (internal 3-cell) is showing 97%. I have reinstalled the battery manager, did a gauge reset on both batteries, let my hotswappable run completely down wondering if it is somehow prioritizing usage and would switch itself over to the internal.. although it has never done that before. My laptop shut itself off with 97% still remaining on the internal. I also swapped out the secondary battery. When I first noticed it my internal battery was lower (~40%) but re-charged just fine and has been sitting at 97%, not charging ever since. My only thought now is possibly an error with my internal battery. I'm not too excited about changing it, but it's the only other thing I can think of. Suggestions? Anyone experience this before?

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Hi, I wonder if you can please help or point me in the right direction. Apart from the standard official Lenovo laptop battery for the Thinkpad X240, is there an oficial high capacity battery Lenovo version available and would you please also kindly the appropriate part numbers. Many thanks in advance, for all your support. With kind regards.

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Hi there, I just bought the X240 from a Lenovo shop in Malaysia today. My laptop couldnt detect the internal 3 cell battery. Is there anything i can do before i return this machine to Lenovo KL tomorrow? Many thanks if anyone can help with suggestions to fix this problem. Eric

A:Brand new x240 cannot detect internal battery

Hello and welcome,
Not al X240 models have an internal battery.  Have you verified that yours does?
What's the Machine Type-Model?  (Like 20AL0090US  as an example of a US model that doesn't have an internal battery)

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Hello community, I own a ThinkPad x240 and have an original 63+ (was it?) Battery in it. But when I boot I get the 0190 Critical Low Batter Error, booting with AC works fine. Windows says there is now Battery but after unplugging the AC it still is on and continues to be so for 8 or more hours. I trief the Battery out, AC out, press Powerbutton for 50sec.  Now I wanna update the BIOS to see if that helps, but without a Battery this is a nightmare.. Any advice? Greetings from Germany,Till

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Why does Lenovo dont tell about this missing features??I bought the unit a day before I left the country, and then to my surprise it does not have the internal battery that Lenovo is boasting about. Fn+Spacebar doesnt work in lighting up the keypad and the 3-cell external batter is no way near to 4 hrs!**bleep** hell Lenovo?   Another thing, is it possible to turn on the light (near the webcam) to light up the keyboard at all?    

A:X240 DO NOT HAVE Internal Battery, keypad backlit....

Hi,1. Information about battery capacity for laptops with fixed configuration (i.e.not CTO) is provided in PSREF (for not all countries), on Lenovo support site in laptop model short description. It looks like the strings below: 6c Li-Ion3c front battery and 3c rear battery3c front battery and 6c rear batteryThe 1st string is for 6 cell rear (external) battery.If laptop is CTO the battery information is available in the purchase order or in the parts data base.2. Keyboard backlight capability is optional feature. This information could be found in PSREF, in support site parts data base by laptop serial number.3. ThinkLight feature is absent in Haswell based Lenovo Thinkpads.

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Hello,I've got X240 Machine Type 20AM, Model S6EQ00 (20AMS6EQ00). It has no internal battery (I've checked inside) and also there is no internal battery in the parts list for this model at http://support.lenovo.com/ru/en/partslookupThe question is: will internal battery (FRU 45N1111) work in my x240 if I buy and install it?Does my motherboard support internal battery?Is there any restrictions in internal battery support for my motherboard?Thanks!

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Hello, I'm new here. My laptop don't charge battery when the external battery is plug in. I saw many posts about thatIs this my battery or can i resolve it with drivers or software ?

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Hello. I just have bought reselled Lenovo ThinkPad X240. I want to buy new battery for it, but I don't know if there is any battery whitelist in BIOS for this model. Because I want to buy non Lenovo battery. I tried searching online but I was able to find info only about X230 and T430. Have anyone tried non Lenovo battery in ThinkPad X240 yet? Did Lenovo allowed non genuine batteries after some BIOS update?

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Hello, I'm new here. My laptop don't charge battery when the external battery is plug in. I saw many posts about thatIs this my battery or can i resolve it with drivers or software ?

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Hi,  Anyone has the same problem that battery dies very quickly ?We have several hundred Lenovo laptops and suddenly we are facing battery problems.It seems that some software update, Windows or Levono´s own are running the laptops fan all the time and battery will run max. one hour. We tested this with one clean install of Windows and it worked fine, after installing Lenovo´s latest updates the battery problem started. Any ideas what is causing the problem ?  

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Hello, I have a strange issue with my thinkpad.  My x240 won't boot from the battery.  If the laptop is switched off completely it will only boot once the mains power has been connected.Once started the mains power can be removed and it works fine.You can restart, put to sleep, close the lid, and it all works and starts up again.If you shut down it won't power up again until the mains power is connected, even with a fully charged battery.Any ideas?All help greatly appreciated.   

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Hi! I have an HP elitebook 8440p. The battery meter says that my battery #2 is not present and when i unplug my computer is shuts off.  I've tried taking out the battery and replacing but that hasn't worked.  I read that re-installing the microsoft ACPI-Compliant control method battery may help but I wasn't sure if that applied to my situation.  Can anyone help me?

View Solution.

A:Battery Not Present

Hello amj205. I understand that your battery is not being detected. Is this correct?I do believe uninstalling the ACPI driver is a good place to begin. I combined this reinstallation with a hard reset so make sure to perform these steps exactly.Open Device Manager (with both AC power and battery connected).Expand the battery section.Uninstall all compenants listed here.Shut down the notebook.Remove battery and AC power.Press and hold power button for one full minute.Replace battery ONLY.Boot the notebook and allow Windows to reinstall the drivers.Verify that this resolves the issue and post the result.Let me know the result. I hope you have a great rest of the day!

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On my new W550s, when I open the little upright white battery icon in the system tray, it shows Battery #1: Not present.Well, this is pretty odd, because #1 is the internal battery.I'm not sure which size they shipped me for battery #2, but that's not really relevant, since it is found and utilized. What's going on?


Go to Solution.

A:Battery #1: Not present

Maybe the internal battery is defective or maybe a loose cable. Your best chance is to contact tech support right now in case it is faulty. If you wait too long, then it might be considered as failed under wear, and not fall under warranty.

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I just sent my Lenovo ThinkPad W550s in for repair because the fan was making noise. The fan is all fixed now, but now only the extra battery pack is being recognized and it says Battery #1: Not present. This started right after I got my laptop back from the service center, is this something I need to send my laptop in again for? Or is there a DIY quick fix to this issue?

A:Battery #1 Not Present in W550s

Hello and welcome,
I have no experience with this particular model, so you may wish to wait for someone who does...
My WAG is that they disconnected the battery during fan service and didn't get it properly reconnected.
If you're so inclined you can open the bottom and have a look.  Otherwise I'd say to return it to service.  The HMM may help you decide:
(English) Hardware Maintenance Manual - ThinkPad T550, W550s

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First Gen X1 Yoga has started to flash "No Battery Present" on Windows 10 when not plugged into AC Adapter. It also does it when it isn't plugged into the adapter. I have tried installing a new battery as described in many guides used online but the issue still persists. I really would like to determine if this is a software or a hardware issue because if I boot into Arch Linux I don't have the issue. But Windows has the issue even after wiping the partitions and reinstalling the OS from disc. 

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Hi!I've got an Elitepad 900 from My mothers job because no one used it. When i plugged in the charger it worked but When i took the charger out it turned into black.it says that the battery # 2 is "not present" and the tablet only works when the charger is plugged in. What has happened? Is there anything i can do?Hope someone have an answer!

A:elitepad 900 battery "not present"

I was puzzled by that 2nd battery not present. Seems (at least with the 1000 model, where its '2nd battery not available for use) the 2nd battery is in the extention pack. Seems a rather bizzare thing foe HP to program in. Like my car permanantly telling me I've not got full power because I didn't by the tubocharge.  HP should ignore the optional 2nd battery if it's no connexted, or if they must, simply say 'No extention pack connected'

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I have a Sony Vaio VGN-A417M and for some time now it has only worked off AC. I've been under the assumption that the battery was shot. I've just bought a new battery and when it's been replaced it's exactly the same problem.
I've tried the steps of uninstalling it via Device Manager but to no avail.

Any advice would be greatly welcomed.

A:Laptop Battery Not Present

Try this: Start> Run> sbmgr.exe.... This has to do with your battery and that is why it is not recognizing it..

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My XPS 13 9343 which I purchased in September 2015 just started showed that I have no battery present. I haven't dropped it and I take good care of the battery. There were no signs of the battery acting up. Now I have to be plugged in for the laptop to work and as soon as I unplug my charger it dies instantly. Randomly the light that shows it is charging and the front of my computer goes on and the computer will charge but it doesn't charge for more then ten seconds and I can't seem to find a way to keep it charging even if I don't move it once it starts changing. Any help is appreciated.

A:XPS 13 Battery Not Present Issue

Hi Keon_C
Thanks for writing to us. .
Please let us know if you tried a another charger??
Also what is the status of battery health in windows and adapter status in BIOS??
Tap on f2 to go into bios and check for adapter status. 
Is the charging port on the laptop intact or wobbly??
Await your response.
Do PM us your tag# by clicking on my name in blue and then select send a private message . 

Await your response.

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Hello. Is there any reason Battery #1 (Internal battery) lists as Not Present? I've just updated to the latest BIOS for this laptop. I have installed the Lenovo Power Manager v 6.68.8 and under that application it only lists the removable battery. I've also checked settings in the BIOS to see if it can be turned on and I did not see anything listed that would let me makes changes to the Internal battery. Before this laptop I used a Lenovo X240 laptop and on that laptop it would list both Internal and Removable batteries in the Lenovo Power Manager application.

battery.png ?15 KB

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Hello, Some time ago, I purchased a Lenevo Ideapad 100s. When it arrived, I immediately plugged it in and set it up. Everything works when it is plugged in, but when I click on the battery icon (it has a white x on it), it says "no battery present", when I just slide my mouse over it, it says "no battery is detected". I have checked, and there is a battery( I didn't have a warranty on it), so what is the problem, and how can I fix it? Thank you

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Hi all, first post on the forum.

i have a lot of toshiba products. my favorite... this radius 14 i'm typing on presently, is frustrating me nowdays...

started off perfect... kid knocked it off the table, cracked the digitizer.
bought one off ebay and replaced, worked great... perfect.
unsure if it is all related but...

a week later the battery issues began.

flashing or solid amber battery light.
plugged in not charging
battery not detected
no battery present

so... i bought a new battery.
no change.

i have had "battery 100%" notifications in the past... but not in a long while.
when i had "battery 100%" i unplugged and it shut down immediately.
these days we're stuck on "no battery present."

anyone else in the entire world experience anything like this?

about to buy a wrecked e45 on ebay and change out the motherboard...

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I've recently started receiving 'Battery not present' message on my Inspiron 3543. The device works completely fine at times without any issue but then suddenly would start displaying this message. What strikes me is that even as it displays this message, the laptop continues to be in a working condition, except the blinking X mark on the battery bar and the blinking LED at front. Shouldn't the laptop shut down all by itself if it fails to detect a battery? While displaying this message, the laptop also fails to take any charge from the adapter but as soon as this message is gone, the charging process begins without me having to do anything. Is there a solution to this problem?

A:Battery not present issue on Inspiron 3543

If the system is in warranty, call Dell for warranty repair.
If it's out of warranty:
Unplug the system, remove or disconnect the battery and hold the power button for 30 sec.
Is the AC adapter recognized?  F2 at powerup to check. If it's not,  try a new OEM Dell adapter.  If that doesn't get the adapter recognized, replace the DC power jack in the system.  That should get the adapter recognized.  If not, replace the mainboard.
If the AC adapter IS recognized, next step:  replace the battery with a new one.

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Hi I bought a Thinkpad X270 two days ago (MTM 20HM0007MY). I thought it had two batteries installed, one internal and one 6 cell external cylindrical battery. However, when I go to my power options it says Battery 1 Not Present:                I am rather confused. Should there not be an internal battery as well? Thanks Montakim

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when I checked the battery status ,it says battery #2 not present.
I read from many websites that people had same problems also their solutions and tried on laptop but didn't get any result.
kindly show me same ways.

Best Regards,

A:Dell Latitude E6440 battery #2 not present

I'm assuming windows 10 is on the system.....
Does computer power on with battery #2 installed and without AC adapter connected to system? Further, does battery#1 operate well without any problems?
Please keep in mind:
Dell Official Site: Laptop Battery FAQ | Dell

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I just bought my laptop 2 weeks ago and it has been saying that the battery wont charge since it isn't a genuine dell battery (which it is) but it would still charge. Recently that notification has been removed and now at the bottom right it shows no battery is present. Now I'm not sure if the battery is still charging because it still works even when I am unplugged. Any help would be appreciated.

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The title says it all. Any help at all?? Having to use the on screen touchpad. It happened randomly.

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Hello folks,

Im running a Windows x64 bit Home edition on a Dual Core Processor with 4Ghz of RAM(pretty antique). I keep getting BSOD's randomly(usually at startup) making it very difficult for me to work . I use the laptop mainly for development purposes and have Ubuntu 12.04 dual booting on my laptop .In addition ,I recently also installed VmWare Player and will be running Ubuntu through it on Windows. Last week, Windows started throwing around a sign that the battery needed to be replaced(which I havent found time to yet).

It would be great if anyone could help me fix the problem , since Im on a pretty tight budget and dont want to be spending on a new laptop now.

P.S I DO NOT use the laptop for gaming.

I have attached the dump files in the format mentioned. Thanks for the time!

A:BSOD occuring randomly, usually on startup, battery issue also present

Anyone who could help ?Please?

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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My XPS 15 9550 which I purchased in August 2016 all of the sudden claims there is no battery present. Small LED is blinking orange, and if the charger disconnects for any reason, it dies

I've tried a few different things but had no luck so far. Honestly I don't think this computer can go through a month without undergoing some weird problem that takes me hours if not days to fix.Any help is deeply appreciated :(UPDATE:
Doesn't really change things from a practical standpoint, but now it says 0% available, not charging, and the 5 tiny lights on the side light in an odd way. The first, middle and last one light up, the two in between don't.

A:XPS 9550 "No Battery Present"

Sounds like one or more of the battery cells has failed - replace the battery.

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Does anyone know why a notebook would say a battery is not present that is physically connected to the system.

I have a Dell Inspiron B120. I have not used it in a few months because of this problem and have been using my desktop. I am using the notebook now to write this thread.

The problem happened one day randomly. I unplugged the power cord and ran off the battery. After it ran out of power I once again plugged it back in. This time however it did not start recharging. Plus in order for the notebook to accept the power-cords power, I have to jiggle it a bit till I hit the stop. Almost as if there is a short or something. I didn't drop the computer between it accepting the battery and power-cord normally and am wondering what happened.

Has this happened to anyone else or does anyone know how to fix this?


A:"Not Present" Battery

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After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
Shockingly none worked that I found.
Only one thing worked for me to my surprise.
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
Worked with an off brand battery also.
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.

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My brother got a X240 with a regular 1TB HDD, and I'm looking to help him with upgrading to an internal SSD for the OS/Apps. I first thought it just used a regular mSATA, but it apparently uses a new style called M.2.
Unfortunately I can't seem to find any info on what's supported, how large can they be, etc...
My local computer store has this for M.2 in 512gb size, would this fit in the X240?

A:X240 M.2 SSD

Howdy HiVolt,
I don't think that one will fit.  There are several different lengths of m.2 SSDs and the one in the X240 is 42mm.  The one you linked is longer than that.
Up until recently the highest capacity 42mm part was 128GB IIRC, but I think someone has come out with a 256GB 42mm unit.  [edit] I'm not able to verify that just now.  [more edit] Yes I am.  See post below.
Here's their compatibility list.  Please note I have no personal experience with this company.

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Hello. Is it possible to use FDE in Lenovo X240 via any built in feature (in Bios or another brand software)?Does processor support the encryption directly?How safe is HDD password? Can I remove HDD and plug it in another pc and read sectors? 

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Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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