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Unusual crashes/unexpected restarts after new video card install

Q: Unusual crashes/unexpected restarts after new video card install

A week or two ago, my Gigabyte GTS 450 died, and I bought a new EVGA GTX 650 from newegg. When I switched video cards, I also updated the drivers from 306.97 to 310.90. Ever since installing the new video card, I've been getting intermittent "crashes"; usually while browsing reddit or some other mundane activity. I put crashes in quotes as I'm not getting any error codes, my machine -which had been extremely stable previous to this- simply shuts down. It's as if someone had flipped the power switch; leaving nothing in the event log except an entry marking an unexpected shutdown.

It's odd to me that this occurs only while the GPU is NOT under load. I can play LoL just fine, and even newer more taxing games like Diablo 3 or Borderlands 2. The main correlation I've found with the crashes is when I'm downloading something; sometimes an image on imgur or buffering a youtube video. Normal net traffic such as chatting on mumble with friends or watching a video stream don't seem to trigger a crash. I've found I can pretty consistently cause a crash by attempting to download a game from Steam. I'm unsure how these types of net traffic differ such that one causes a crash and another doesn't.

However these crashes don't happen in safe mode, or if I disable my video card drivers. I'm not sure if this is a problem with the video drivers or perhaps some other system component. I'm assuming it's the video drivers as removing them seems to stop the problem. I've tried rolling back to older drivers, such as 306.97 or even further back to 306.23 (the oldest driver I could find from nVidia). All to no avail.

At the moment I'll try to live with intermittent restarts using driver 310.90 and see if switching back to my GTS 450 helps when it's back from being repaired in a week or two. Let me know if there's any other information I can gather that would be helpful. Or any suggestions on a fix would be greatly appreciated.

I've posted this same thread on the nVidia forums where someone then asked about my Network Card/drivers. My network card is listed as 'Realtek PCIe GBE Family Controller' it's integrated with my motherboard. The driver I'm using is 7.65.1025.2012 released on 10/25/2012. Unfortunately updating this hasn't changed the crashes at all.

I'm unsure if it's helpful, but just in the interest of information, I'm connected through a Linksys E3000 router, using firmware ver 1.0.04. Modem is an SB6121 and my ISP is Comcast.

Preferred Solution: Unusual crashes/unexpected restarts after new video card install

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unusual crashes/unexpected restarts after new video card install

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My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSOD?s error gave: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE FAULT IN NON-PAGE AREA. I recorded a few of the file names given as causing the BSOD: ntoskrnl.sys, win32k.sys, dxgmms1.sys.
I have attached the BSOD Dump & System Files. Please let me know if you need any additional information.

Windows 7 Professional 64Bit, which was updated from my previous XP OS
Intel Desktop DH55TC Motherboard
Intel i3 processor
8 GB Dual-Channel DDR3 RAM (Upgraded from 4 a year ago)

Hitachi 750GB Hard drive

Please let me know if you need any more information.

A:Multiple BSOD`s / Crashes / Unexpected Restarts

These are all over the map. Some hardware some soft. If I we you I would remove Norton AT LEAST TO TEST. It can be responsible for these kinds of crashes. After its replacement we can investigate further.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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I just got a open box supposed to be never powered on graphics card and I cant get it to intall the driver on windows 7 pro and I have no idea where to begin to look computer is completely stock dell optiplex 780 with the exception of the video card when I try to install the install software gets to a step saying detecting hardware and immediately crashes this happened even with the video card removed I used the amd auto detect hardware and it found the card and downloaded required software to install

PC OptiPex780
OS Windows 7 Pro
video card "ASUS EAH6450 Silent/DI/1GD3(LP) Radeon HD 6450 1GB 64-Bit DDR3 PCI Express 2.1 x16 HDCP Ready Low Profile Ready Video Card"

A:During Video Card driver install computer goes to blue screen/Restarts

Think I have narrowed this down to a bad video card with some wiggling of the heat sink it sprang back to life and i have luckily been able to return it for my money back.

Now i need to find a graphics card again I am looking to spend under $50 usd and it not have to upgrade the ps is perfered

this is going in a optiplex 780 sff

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I don't know exactly what to blame this error on, my video card, windows, or internet explorer. Here's how it goes:

When I launch, or just use internet explorer, sometimes, periodically, my screen flashes like it was changing resolution, freezes everything but the mouse (yep, keyboard locks up), flashes again, and then continues to work. It's usually windows explorer that does this, at least first, though every other windows based thing (explorer, my computer, add/remove progs, etc...) follows suit after IE has had it's go. A few times it crashes, and when I restart, everything looks all funky or it doesn't load windows (just flashes the screen over and over at the login prompt). A few tries at restarting and it works again.

I've tried updating my video card drivers to the newest (Geforce4 Ti4200) and to the ones that came on the card's CD. I've cleared CMOS and updated BIOS. I suspect it's a software issue, as I've recently reformatted, and it's only started since then. I've gotten an error message ONCE, see the log file attached.

Here's all the stats that I think might be pertinent to this issue:

Athlon XP 2200+ w/ SSE on ASUS A7V8X-X mobo
BFG Geforce4 Ti4200 128MB 8X
Windows XP w/ SP1 and DirectX 9.
Monitor: Korea Data Systems Visual Sensations VS-7i
Nvidia Display Driver (Driver files Version
I am not using coolbits, nor am I overclocking the gfx card or the CPU.

Any help or inform... Read more

A:Unusual Video Card / Windows problem

What are you seeing in the event viewer?

Start/(settings)/control panel/admin tools/event viewer

Look under both the application and system branch. Post a screenshot if you can, or tell us what the error is.

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My computer is 4-5 years old runs on win 7 home. lately it crashes for no reason. the monitor has message "no video signal". then after a few seconds it will all start up again through the black screen saying start normally or otherwise then the windows start up screen. then the desktop screen with a message box asking if I want the problem sent to windows encase there is a fix. I have stopped clicking ok on that one. Now this problem can happen once then not again for a week or more then like today 6 times in an hour. Can someone tell me what could be wrong? Would it be the video controller or worse case scenario will I need a new computer?

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While viewing videos or running games I get the "AMD drivers have stopped responding". Video subsystem restarts then crashes again within seconds. Updated AMD drivers, upgraded to Windows 10, reloaded AMD drivers, Completely reinstalled Windows 7 Pro 64 and AMD Redeon package ... all to no avail. I suspect that this is a hardware issue but cannot find on-line how to request a replacement system board. I am HP Certified but have lost the link to my HP Service page where I can order the warranty part myself. Yes, a 2-part question. I believe I know the resolution but cannot find an HP hardware support solution. Laptop is still under warranty.

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I'm trying to use Livve.com and when I log in I get the following error message:

"Unable to log on. We encountered an unusual and unexpected error.(13.260000101)"

I'm running XP. I've opened the firewall ports 8000-8999. Still no luck. Anyone have any ideas? Thanks!

A:livve: unusual and unexpected error

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Hi folks; I'm new-ish to the forum so I hope I have posted this in the right category.

Unfortunately, this is another unexpect shutdown problem. The system is a Gigabyte MB (MA770-DS3), AMD 64 6000+, Radeon (Sapphire) HD 4670 (512mb), 2x2gb XMS2 800mhz mem, 3 SATA HDDs and 1 SATA DVD/CD rw. The PSU is rated at 550W.

The unusual thing about these shutdowns is that they happen when there seems to be no load on it. For example, running a high-end(ish) game like GTAIV is absolutely no trouble. Run Microsoft's Minesweeper, I can guarantee that within about 1 minute, the system will shutdown. Furthermore, I don't get a BSOD, just an event in the event viewer. Automatic restart has been disabled along with the enabling of a memory dump in the "startup and recovery" options. I'm have tried (in the past) clean installs along with the latest updates and drivers available (trough windows update, gigabyte's and AMD/ATI's websites). Something makes me suspect the video card, but not 100% sure. I have used my old video card (Radeon X1950 pro) and it's drivers and the problem with minesweeper did not occur. However, as i mentioned before, games like GTAIV seem to work fine with the Radeon 4670.

Temperatures from speedfan also seem to be fine. Anyone have any ideas as to how to diagnose this problem?


A:Another Unusual Unexpected Shutdown Problem in Vista

I don't have any idea why this would happen however i would suggest you check your power-plan
see this tutorial Power Plan - Restore Default Settings

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So, my computer is about 2.5 years old and I have been facing massive problems with flashplayer.

The issue is this: Whenever I run videos with my favorite drama's, the video player would then stop loading cause the whole screen to freeze whilst still being able to move my mouse. Then the computer would turn black and restart and tells me that I need to insert a new boot device or boot media in order to boot up my computer. So What is the problem here? I have downgraded flash player beta 12.0 to 11.9 and I have defrag my computer. Usually, mozilla firefox would tell me, the shockwave flashplayer plugin has crashed and allows me to refresh, but it has become so alarmingly frequent that every other video I view would result in me needing to Hard reset my computer by turning off the sockets.

Continued usage would cause me to freeze every half an hour of usage even after resetting. The question is am i overheating,something too? It all started when other programs im running concurrently with the video stopped responding and my computer keeps freezing before it restarts itself. I was running flash games that were downloaded.

How do I fix this?

A:Computer Restarts when Video Stops Loading/ Flash Player Crashes

first of all id try a non Beta version of flash. make sure its the x64 bit version and not the 32bit. For some unknown reason the automatic flash update always downloads the 32bit version for me..
Next id update all of you drivers (most important GPU and chipset) this will eliminate any driver conflicts that may pop up.

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I have been having some trouble with my desktop running Windows XP Home Edition. I turned it on a couple of weeks ago and it had automatically reverted to the minimal display settings (lowest resolution and like only 8-bit colors i think) right at the logon screen. I thought it might be my video card that had just died but I got it back working for a while using the recovery console (thought i would check the disks and everything and it seemed to work). It worked fine for a while but now the computer refuses to start up most of the time and if i do get everything working it restarts itself again. It gets all the way to the Windows XP loading screen and usually loads all the way up but when it's about to get to the logon screen it beeps once i'm pretty sure and restarts. I've tried to repair the disks again but without luck.
I do get an error sometimes on the logon screen that says something about a corrupt file "/$Extend/$Reparse?" i'm not sure what that means. It has also gone back to the minimal display settings at the logon screen sometimes if it makes it there. I've tried to run the computer in safe mode and it restarts the same way as if i tried to restart it normally.

A:computer restarts over and over (maybe video card problem)

if you can enter the device manager, check for yellow conflicts. also reset the video card, what power supply and video card are installed?

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Hello, just recently, i upgraded my video card from a geforce4 mx4000 to a geforce 6200A. After installing the card i ran nfsu2 and started playing it. However, when im playing this game, the computer constantly restarts. Ive checked the temp of the cpu and the video card but both are normal after the restart. The system did not restart with my mx4000. Im suspecting that my psu is the problem as it is only a 300watt, But i could be wrong?

These are my system specs:

Intel Pentium III 1Ghz
512MB Ram
20GB Seagate HDD
Gigabyte GA-6VXC7-4X Motherboard
Nvidia GeForce 6200A 128MB (AGP)
Hyena 300watt ATX Power Supply.

Cheers, Nissanman.

A:Computer restarts after video card upgrade

So basically my question is this, Is a 300watt PSU enough for a 6200 or is it not enough? If its enough, Why would my system be restarting? It restarts mostly in video intensive games or when i overclock it a little. It never restarts when im in Windows.

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I recently purchased a new AGP based Sapphire Radeon X800 GTO to replace my Leadtek nVidia 6800GT in my homemade PC. I followed all the procedures I'm familiar with to properly install the hardware and appropriate drivers. I removed all the nvidia drivers before removing the card and used 'Drive Cleaner Pro' to ensure their complete removal. I also installed the latest appropriate ATI catalyst drivers upon the new cards installation.

Immediately upon testing my new hardware I noticed that though Windows runs perfectly allof my 3D games seemed to have broken. Most of them would run perfectly for a few seconds but would then crash or freeze in a number of different and interesting fashions... sometimes I would be able to bring the computer back to a very fishy acting windows, sometimes it would randomly restart, and sometimes the whole system would freeze indeffinately. I tried un-installing and reinstalling the current and several different drivers and had the same symptoms. I upgraded my AGP slot driver and tried reinstalling Direct X 9 and had the same symptoms.

At first I assumed it was faulty card and just need a replacement but now it seems I've somehow caused a larger problem. Upon reinstalling my old graphics card back in I noticed it failed to work completely. In this case, the games wouldn't even start. I went through slew of alternate driver tests and nothing worked. I also tried adjusting the card in its AGP slot and this didn't wor... Read more

A:New Video Card installation and System Restarts

Good Evening AlexandorJL, One thing that often causes card problems is when the machine is turned off but still has a powered mains plug fitted.
The problem is due to the system board always having power on it, even though it may appear to be switched off, this is a bit of a trap if any work is carried out in this circumstance.
Also always ensure that antistatic commonsense procedures are followed.

You appear to have been pretty careful so if we consider other possible circumstances there is some kind of viral problem that may have manifested which is not being detected or some kind of low voltage problem where power demand is lacking.
But there are numerous possibilities apart from that.
So probably best just to begin somewhere and plod onward.

It is quite common for A/V systems to either be crippled by viral things or miss them these days.
You could try this idea.
You would likely have a decent A/V system already installed which would comprise a scanner and a monitor ability.

If you visit http://www.s-cop.com/free-scanner.html and download their free scanner and place and unpack it in a directory say C:\Smartcop (you can put a shortcut on the desktop)

For the first smartcop scan make sure your normal A/V monitor is disabled.
Now doubleclick and run the smartcop program, note any problems and their locations etc, delete those you feel are unimportant. (Temp files are mainly usually involved)

When that scan is complete run it again, except this time with the normal A/V ... Read more

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I have recently built a new PC for gaming, nothing crazy, just a project. THe system specs are listed here.

Board - Asus M2A - VM
CPU - AMD Athlon X2 6000+
Ram - 2gb (Value Ram)
HDD - 250gb SATA
Disc Drive - DVD-RW dual
Video Card - Forsa Geforce 6600

Now, I am trying to play GTA IV, I have completly installed the game and all registration. the system requirments are listed here.

I think I am having issues with 2 video cards being installed, but when I try and load the game to play, the machine kinda lags then restarts.

My board has a built in ATI graphics card, I installed all the drivers and updates, tried to play the game and got the error; GTA FATAL ERROR DD3D50.

So I tried installing another graphics card I have. I installed the Forsa GEforce graphics card, icluding all neccessary software, installed and drivers and updates. I tried to load the game and it will load, very slowly and then the system restarts on its own. Is there some sort of hardware conflict here? What could be causing this and what do I need to do to fix it and play? Please help me out.


A:Video Card problems, system restarts

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I had posted a while back with a problem with my system shutting down and making a beeping noise that reminded me of a Police Car in europe. So with the last suggestion given I decided to change the video card. I monitored the temp of my processor and it never did get hot.
Here is the Thread from that.

So I changed my video card and now the system does some random restarts. I stuck with the same brand. I put in Nvidia Geforce 6200 agp8x 128mb. I installed as instructed. So now I went from the system shutting down and beeping to the random restarts. I left it run for a while and when I came back into to check on it the screen was just a dark haze of colors. I'm thinking it was getting tired of doing restarts and it got confused. I put and email into nvidia tech support. I had seen they had updated drivers on their site but they had no explanation if they would clear up any issues. In my email to them I asked about it but with their reply I got no response on that. In their reply they asked me to check the temp of the card or try and install it into another computer to see if the restarts happen. Well I dont have another computer to do that with and I have no idea how you would test the temp of the card. I did reply back but have not got a response yet and with it being the weekend I dont think I will get one.

I was hoping I might get some ideas from this board.
How do you test the... Read more

A:System randomly restarts after installing video card

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I just baught a Palit 8800GT 1GB Super to replace my Asus 7600GT (I know the 1GB of ram isn't needed but it was cheap here). When I connect the Palit, my computer won't boot. Basically it seems to be power cycling, as if it was restarting itself over and over about once a second (and giving the start up beep each time). My monitor isn't getting any signal but I'm not surprised.

When I connect my Asus card again, I have no such problem. I was wondering if it might be a problem with my power supply, my power supply available through my wall socket at home or the card. I tried to find information on how much a Palit 8800 GT Super would take before buying it but I wasn't able to find it. My understanding is that a regular 8800GT should be runable on a 450W supply and on my combined 36 amp rails.

Here are my relevant specs:

Asus A8V-E SE
AMD Athlon 64 X2 4600+ (Socket 939)
3 GB Kingston Value Ram
Antec 550W power source (Model TP2-550 EPS12V)
Some sorta hardrive and DVD Rom drive.
Palit 8800GT 1GB Super
Windows XP Pro x64
I also have 1 large fan (about 12cm in diameter) and 2-3 medium sized ones (about 8cm) going in there.

The video card is connected properly, including the PCI-E power cord. I have 2, I tried both of them with the same results. I also tried an adapter that connects to two 4 pin ends and gives you a PCIE end and that didn't work either.

I would appreciate any help I could get.

A:Solved: New Video Card = Computer restarts every 1 second when I try to boot.

I think I have got it solved. Seems to be a bad video card. The MB seems to give me a beep code after a while. 2 fast beeps then 3 slow beeps. The award bios beep code for 1 long beep and 3 short beeps is a non-functional video card. It also makes the same noise when I have no video card installed. Damn you NCIX.

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Well hello fellows, this is my first problem and what brings me to techguy.org

For a few weeks now whenever i put my comp into sleep/hibernate or even shut down the computer restarts, it does it about 70-90%of the time.

just to be safe i safe-moded it and ran a virus test and nothing, then shut it down and it did it fine so im leaning towards a driver problem.

today i looked at the performance issues log on my comp and it came up with some neat info about my problems (finally)

it said that the igdkmd32.sys driver is causing it. which is a intel graphics kernal mode driver
alittle info about my comp:
inspiron 1525
vista 32bit
Mobile Intel(R) 965 Express Chipset Family
thanks for trying to help and i hope that it is successful ^_^
im pretty good with computers but im trying my hardest to learn =)

A:vista restarts after sleep/hibernation (video card problem)

can anyone help me?

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Before i start, here are my laptops specs:

Compaq Presario F700 Notebook
AMD turion 64 x2 Mobile Technology TL-58 1.9GHz
2.00 GB RAM, 160GB HDD
32 Bit Operating System
Windows Vista Home Premium - SP1

Other security softwares installed:
McAfee Security Suite
Windows defender switched ON

Bought this laptop just 1 month back..

Here is the problem:
my pc has these unusual, unprovoked restarts. the only thing i have noticed is that these happen when my internet activity is high (say i am watching 2 videos on youtube or have multiple tabs open). To add to this there is a yellow exclamation in the device manager on the 6to4 network adapter. i have also tried to disable/update this adapter but things didnt change. this happens only when my internet load is high..i tried overloading my laptop with many videos at a time (with internet switched off) but no probs then...
i also checked my memory for any probs with windows memory diagnostic tool...no probs there too...i have had about 20 restarts so far..
Windows cant find a solution to this problem. i wonder if it is a malware/virus.
here is the HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:01:05 PM, on 5/1/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptic... Read more

A:Unusual Restarts..Virus..??

this is very unlikely to be a virus so I am moving this to vista section

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Hello all,

I need some help. I recently bought and started playing RIFT when it first came out. I don't remember if the game gave me problems then or not, but I decided to watercool my cpu and gpu and I was going to go 3way SLI so I bought two more of my 8800gtx. I have since put it all together and everything appears to be working great. However, when I go into playing RIFT, no longer than 5 min in, and the game stutters a bit, freezes, and then the screen goes blank and my monitor shuts off because it no longer is receiving a signal. That is its current state.

When I first began playing after watercooling, the game lasted longer. I could play for 30-40 min and occassionaly the screen would freeze, but a quick ctrl+alt+del out and then switch back to the game created a temporary fix. I would need to do this "fix" every 5-10 min and after about 3 or 4 times, the screen would freeze, I couldn't ctr+alt+del my way out and soon the screen goes black, and signal output stops.

I thought maybe I bought a bad card (I no longer can tell which of the 3 cards is my original :/ ). So I tried a different card, and same thing. I tried them in 2way and 3way sli and still the same thing. I've tried lowering graphics settings all the way. I've tried different games. The other games seem to work better, but still gives me some hanging issues and I honestly haven't tried it enough. I've made sure to download the latest drivers for MB and graphics. I&... Read more

A:Video card crashes...I think

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My PC frequently restarts - no BSOD. There doesn't appear to be any pattern to the restarts.

I would appreciate it if someone could give me a clue as to what is going wrong.


A:Unexpected restarts

By default the machine is set to reboot on hard error. I would look through the system logs for errors rather than the dump.

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Hi. I built this computer about two months ago, and it's been running very smoothly except for one problem; every so often, out of the blue, it'll restart. All of the lights flash (simultaneously, kinda creepy because I have some blue cold cathode lights in there), something clicks repeatedly, and it can't go through the full boot process without doing the flashing lights and clicky noises again. It's an endless cycle until I manually restart it. I think it's the floppy drive that clicks (just judging by the sound of it), but I'm not entirely sure. Most of the time, it occurs when I'm surfing the 'net (I use the latest version of Mozilla Firefox if that helps at all), or watching something in Windows Media Player. It does this about once every three weeks, after being on for a few hours.

I posted this in here because I'm not entirely sure what's causing the problem, but I am using Windows XP. My dad seems to think that it's Windows Messenger causing trouble, but I put Shoot the Messenger on my computer to disable it and it's still acting all funky-like.

I think it's either some software problem, or maybe something with the power supply.

A:Unexpected Restarts - A Little Help, Here?

welcome to the forums
what brand hard drive do you have?
if you think the noises are from the floppy drive, disconnect it, when the message appears about the missing floppy on boot, hit f1 to finish loading windows ...and see if you still get the restarts.
post back

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My computer unexpectedly restarts and I cannot tell if it is infected.
It seems to restart on the following occasions:
- When I close AVG results window after a time-consuming scan
- When I close Firefox window after long time surfing (sometimes).

It seems that computer becomes unstable after hours of use so I suspect it's infected because I found this system startup:
"cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N"
(I do not have any nLite software)

I followed the steps in "Preparation Guide For Use Before Posting A Hijackthis Log"? but system restarted when scanned with the "Kaspersky Online Scanner"? (step 5).
After repeating the scan Kaspersky found nothing.
I could not complete step 6 "Deckard's System Scanner (DSS)"? because the dss.exe
crashed with the message:
AppName: dss.exe AppVer: ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010f29

Any help is welcomed.

I have more info about the system but I try to keep my first post sort.

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Hello! Ever since I've installed new memory for my computer for optimizing my performance to 2GB. I am having unexpected restarts for the past few days and not running a big program (installer for example) while using different programs at the same time. Heres my Log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:22:51 AM, on 7/29/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.ex... Read more

A:I have been getting unexpected restarts!!

Hello -

Seems you've identified the likely cause of your issue. Adding the RAM, and then the issue...something wrong there.

I see no malware evident in that log. This forum is for malware removal. I'd recommend you ask for help in the Windows XP or Hardware sections of the forum.

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I keep getting these computer restarts while I'm playing a game so im trying to narrow down the reasons of what it could be. Heres a HijackThis report.

Logfile of HijackThis v1.99.1
Scan saved at 8:13:23 PM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\DAEMON Tools\daemon... Read more

A:Unexpected restarts

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Hi gang
Been having this problem for a while - been googling for the past week and havent gotten anywhere fast.

The problem - my computer unexpectedly clicks off and restarts. This seems to happen when new media is inserted, ie cd, dvd or usb flashdrive, or even occasionally when the flashdrive is removed. However, it doesnt always happen when new media goes in, just often.

I turned off the system failure - automatically restart checkbox, and recieved this blue screen error mesage:
STOP: 0x00000044 (0x85196998 0x00000D62 0x00000000 0x00000000)
or something to that effect.
so from what i can work out this is a driver issue - two drivers asking for something at the same time. my question is, how can i find out what specifically is causing the problem? i updated the cd drive drivers and this seemed to fix the problem a little, such that i can often insert cds without the computer turning off now, but not always.

any ideas how i can hunt down the problem? thanks for any help guys

edit: system info
windows xp home, sp2
celeron 2.8hz, 512mb ram
pioneer dvd-rw/cd-rw; lite-on cd-rw

A:Unexpected restarts

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a few minutes after standby, my videocard(radeon 9700 All-In-Wonder) crashes and my computer switches rendering to "software rendering"
i checked to see if it was a virus. from trend micro's house call, updated drivers, and so on, if anyone could help that would be great, thanks

im running windows xp pro sp2, 2.8ghz pentium, 1gig ram

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hey everyone
I have an Nvidia GeForce 4 MX 420 and an onboard Intel Extreme GRaphics card, both with their own monitor.
I use the setup mainly for microst flight simulator. After I enable the onboard card(which only displays cockpit instruments, no 3d graphics), I get a lot more crashes when running FS.
Another problem, which I've been having since before I started using two video cards, is that sometimes, after I fly for a while, the 3D (Nvidia) display gets really garbled,as if instead of refereshing it draws right over the previous frame.
I have the latest drivers.
Please help!

A:Video Card related crashes

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Ok, I bought a Geforce Ti4200 64MB about 7 months ago, and it worked perfectly untill about a week ago, it died on me. I sent it back, and got a replacement, same excact thing. I install it, with the newest drivers, (already had). Thing is that when I try to run a game, not even 5 seconds pass, and the screen goes blank, like its goes into hibernation, and the computer crashes. I have to hit the reset button.
I'v tried changing the resolution, refresh rates, formating my HD, and installing Windows ME (re-installed XP). Used a bunch of different NVIDIA drivers, cant change IRQ, but they worked together with the old card :/ Even got RivaTuner to change AGP rate.
I dont understand why it doesnt work now, when the old one worked for months, PLEASE Help!!

Dell Demension 4100
800Mhz 512Mb
Geforce Ti4200 64MB
Sound Blaster Audigy

A:video card crashes computer

Dell probably installed Dell-specific drivers for that card. Try them from your original CD that came with your PC. Then update.

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I use Vista on my HP Pavilion Laptop. My laptop keeps crashing with the pretty colorful screen. I've been told this is my video card/driver.

This problem started a few weeks ago, and I thought I solved the issue by rolling back the driver. Wrong. I then had an automatic update installed and my entire system crashed. I payed a guy $100 to fix it. Easy fix, kinda mad at myself for getting emotional over the issue and calling someone asap before thinking it through.

Anywho, that problem got fixed, but my Video Card/Driver issue did not. I have noticed if my computer gets too hot, the driver/card crashes. Lots of pretty colors all over the screen. Occasionally, it rights itself and a nice little bubble pops up to let me know the driver crashed, but fixed itself. Most of the time, I'm SOL.

I have now noticed that when I try to open a picture to view in Windows Picture Viewer, the video driver crashes immediately, and I have to simply turn off my computer or it will turn off by itself eventually.

I work in Photoshop a lot. I can open pictures there to view. However, when I look at the thumbnails when trying to open a file, I get some purple and blue lined boxes for the jpegs, but I can see the thumbnails for PDFs and PSDs.

I also have felt that I can only have a few programs open at once. Or just one. I have my computer sitting on a cooling fan thingie, but the fan doesn't work. But it is up, so it isn't crashing as much as it was when it was sitting on my ... Read more

A:Video card/driver crashes

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Here is the problem I am having. I am on a notbook computer, starting yesterday when I am running my system not necessarily doing anything graphic intensive, the system crashes. This is what happens. Everything will be fine and then all of the sudden the controls will lock up and the colors on the screen will go all out of whack and then finally lines come and go vertically throughout the screen and eventually the screen goes black, the system is still running but is useless and I need to do a hard shutdown with the power button. Then I cannot restart it, when I try starting back up the verticall lines are all over the place and it never gets past the windows startup screen. The only way I can get it back running is when I start in safe mode and (where the vertical lines are still there) wait a while and eventually the screen goes back to normal, then I can start in normal mode and within a half an hour the same thing happens again. Could this be a software problem, or my feeling a hardware problem with the video card, Is there anyway to self diagnos? The fans seem to be working fine and there seems to be adequate cooling. I really need help, I use my computer for video editing and am under deadline to finish a film. Thanks

system specs are

HP ZD7000US notebook
P4 3.2 ghz ht processor
1 gb of ram
80 gb Interal HD
NVIDIA GeForece FX Go5700 128mb video card
Xp pro service pack 2

A:Video Card damaged crashes?

First check in Device Manager and see if any warnings are showing for your video card......how old is the laptop.......and have you checked for any driver updates fo the video card......could possibly be a heat issue

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1.8 Ghz Gateway Intel, 512 Ram, Win XP Pro

When I tried to install service pack 1, the video crashed on bootup (after splash screen). Only way to get it back was to safe mode and uninstall the GeForce adapter. Reboot finds the card, but does not load the drivers, which results in slinky refresh when surfing. Did a restore to previous point, everything is fine. Each time I try to install Service Pack 1, same thing. I even tried to install new (08/2003) drivers for this card from Nvidia--same result: video crashes. I think the card itself is bad.

Any suggestions? Thanks!


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I just purchased an ATI Radeon 9600 xt video card (AGP)and after installing it I had some problems. Running Windows 2000 pro.

After talking to a rep from ATI, he talked me through updating my chipset drivers AGP (intel 845) which I did. Then I downloaded the latest drivers from ATI at his request, and ran that file. When it asked me to restart the computer, I did, only to have the monitor click off, then com back on with some gray "fuzz" on the screen and the computer was now frozen. Did a shutdown/restart, same thing.

Any help would be greatly appreciated.

A:ATI Video Card Crashes on bootup

Start up in safe mode.. Make sure your monitor is listed correctly in the display properties.. You may need to install drivers for your monitor..

What I believe is happening is the card is attempting to display a resolution that your monitor can't handle.

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The computer will show the blue screen of death and then reboot.
I went to the Event viewer and discovered the following error messages:
Event Type: Error
Event Source: WmiAdapter
Event Category: None
Event ID: 4099
Date: 5/30/2007
Time: 6:07:28 PM
User: machine name\username
Computer: machine name
Open of service failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/30/2007
Time: 6:08:22 PM
User: N/A
Computer: machine name
Error code 1000008e, parameter1 c0000005, parameter2 805257a2, parameter3 a92ab8f8, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 35 32 35 37 61 32 805257a2
0040: 2c 20 61 39 32 61 62 38 , a92ab8
0048: 66 38 2c 20 30 30 30 30 f8, 0000
0050: 30 30 30 30 0000

I found out what a Wmiadapter is:
WMI stands for Windows Management Instrumentation. It is a component of the Windows operating system that provides management information and control of various ap... Read more

A:Unexpected restarts WMIadapter

Hello and Welcome to TSF

From what I can gather from the information you provided it seems that the WmiAdapter service failed.

When does this happen? Any patterns to anything in particular you are doing at the time you get the BSOD? What is the Stop error in the BSOD?

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Running Windows 7, and the past few days now I'm noticing that my PC has shutdown and restarted itself.  Latest example is this, copied out of Event Viewer.


The previous system shutdown at 11:53:32 AM on ‎6/‎6/‎2014 was unexpected.










[ Name]










[ Qualifiers]
























[ SystemTime]












... Read more

A:Unexpected Restarts/Shutdowns

 Here's what MS says about this event ID:
 HTH, good luck.

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This hardware question is about adding in an older NVidia graphics card to replace the onboard video.

One error I'm getting and computer power up is 'not getting signal' at the monitor from the onboard video.

A sample install of the add-in card to bypass that connection gave a typical blue screen with the message of a new piece of (something-- hardware software) is not recognized.

The motherboard has Radeon 4540 graphics on the board. The add-in card which is used is an Nvidia XFX gotten from a friend who is upgrading.

My question is this:

It is known that a hard disk can be migrated from one rig to another by modifying the driver in Device Manager. What this does is have Win7 make a new discovery of the hardware piece. Can something similar be done with video in Device Manager or the BIOS on this MSI 880GM-E41 model MS 7623?

Additionally, could a reinstall of Win7 adding in the proper Nvidia driver which I put on a cd solve the problem?

Or does the chipset simply not support Nvidia? I have looked at the specifications manual page and found nothing on it. The Radeon info comes from the Everest diagnostic program.

thanks for any replies

A:Install a new video card for a failing onboard video connection

HD 4540 or HD 5450? The motherboard will support any graphics card assuming it has a PCI-E slot (which it does have). Have you tried disabling onboard video in the bios?

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Hey guys, I'll try to explain my problem the best way I can...

I've having trouble running games for quite sometime now. Games like BFBC2, Mafia II, Dead Space - mostly modern games that take up more CPU, GPU usage. When I run these games, they either crash (windows says they stopped working);the AMD driver stops working, or in some rare cases the system freezes.

I've pretty much tried everything, reinstalled drivers, reformatted etc.. The only time I can really get any stable game play is if I don't OC my CPU, which is strange because I'm not OCing my CPU like hardcore - the max I OCed is 3.4GHz @ 1.235v, I de-clocked to 3.2GHz @ 1.235v since I had the same problem months ago, but this week I've been getting the same problems I had before, and I didn't change ANYTHING at all, so now I'm running standard clocks on my CPU (2.8GHz). Raising the voltage on the CPU didn't help at all when OCing, I went all the way up to 1.5v-1.6v and nothing, still crashes etc.

The reason I'm asking if either something is wrong with my GPU is because when games crash on my system, my entire computer starts acting up, the graphics/pictures in games become distorted (kinda like artifacts on defected GPU), and the sound becomes all static (like feedback), I can't explain it - it's weird. I have to reboot my PC in order to fix it. Also I get the "Display driver has stopped working" in some occasions, usually when I play dead space. My CPU, nor my video card are overheati... Read more

A:Is my video card faulty, or it something else? (game crashes)

the graphics/pictures in games become distorted (kinda like artifacts on defected GPU)

This is a clear sign of a defective GPU
RMA it

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The pattern is that it is usually fine with playing music, and usually 1 video file. After that 1 video file, or randomly while viewing the library while playing music, it crashes the whole computer essentially. The screen blacks out and every 30 seconds cycles through off, the "step" up grey, and a washed out color, usually blue but lately kinda-orange.

I've tried doing the Windows troubleshooter for WMP. Uninstalled, restarted, reinstalled, restarted. Windows Update is up to date. I even updated my mobo's integrated graphics card: ATI Radeon HD 4950 to CCC version 12.8. I also updated my codec pack (since 1 of the vids in question was a .mov). Nothing is helping...

Help? Other suggestions?

A:WMP problem or video card/driver? WMP crashes...

Have you tried updating your BIOS? There are several for system stability (latest version is 2301) for your mobo. Have you updated your chipset driver? You may need to check that with AMD for a current version.

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Attachment 214341

i dont know if i zipped this right.

A:bad video card? yellow lines and crashes

Please post your full computer specifications.

I opened your zip file and there's nothing in it.

Please read: http://www.sevenforums.com/crashes-d...tructions.html

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Hi, I am have ATI RADEON 9600 corrently running on my computer, and I am on Windows XP. Today, I updated the ATI RADEON driver to the newest one through the Windows Update website. Eversince then, every time I try to boot my computer, it gets to the 'Welcome' screen, and then crashes right after for about 3 to 5 times before it boots up properly. This screen opened up a couple of times when I was booting my computer, saying that a recent hardware update is not letting windows boot up properly (not exact words) and asked me if I wanted to set the configs to the last good one - That didnt work. I was thinking about uninstalling all of the drivers and installing the old one back, but I don't know which version I was running before, and don't even know where to get the old one. Does anyone know a solution to this, or an explanation to why this happened? Please help...

A:Windows Crashes At The Welcome Screen Because Of The Video Card!!! HELP PLEASE!

Download the driver below from ATI. Should fix the problem. If i were you, i wouldn't bother touching MS Driver updates. Had the same thing happen to me.
ATI Radeon Graphic Driver

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Recently my PC has been shutting down during games. The error report I'm receiving is "Blue screen error caused by a device or driver" (the specific cause wasn't given). I have a Radeon x1950 Pro, I forget how long I've had it but definitely no more than 3 years. I have updated the drivers but that had no effect.

Depending on the game, the error occurs within minutes but it can hold up for an hour or more. Today I was using AtiTool (although my card isn't overclocked) and on two occasions the system shut down as the GPU temperature reached 70 Celsius, so I think it's an overheating problem.

I took the card out and removed as much of the fluff and dust as I could, but this made no difference. So I took the heat-sink/fan off and found that the thermal paste/pad (whatever comes with the card) looks to have worn away, so I've ordered some new paste.

From what I've described, could overheating be lead to a bluescreen error?

Edit: My OS is XP Home SP3

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Computer is running windows 7 ultimate 64 bit. Started having graphic card problems a few months ago (kept shutting down pc probably from overheating due to the fan not working properly). Originally came with a Nvidia Geforce 9600 gs card.

I replaced it last month with a ATI Radeon HD 7750 and I might have not uninstalled all of the old Nvidia drivers or software correctly when switching over. There is still a Nvidia driver under my programs that I can't get rid of. Not sure if any of this has to do with the Random shutdowns or video card errors. I have attached the most recent dmp file. Trying to figure out what to do from here.

Thanks in advance!

Here is what the action center problem details says

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 1033

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80056414E0
BCP2: FFFFF880046D19E0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

A:BSOD new or old video card related, crashes about twice a day

Update your ati driver
AMD Driver Autodetect

The dump blames ati driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa80056414e0, fffff880046d19e0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79e0 )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

The display driver failed to respond in timely fashion.
(This code can never be used for real bugcheck).
Arg1: fffffa80056414e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Ar... Read more

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Hi TechSpot folk, and thanks for in advance for anyone who can help me.

I've bought myself a new video card yesterday; HIS Radeon X1650 Pro 512mb IceQ, AGP. I went ahead to install it, and I get no picture after booting up.

I am receiving a signal to the monitor (I am not getting a "check signal" message) but no image comes to the PC. I went to put my old card in which is a Gigabyte 128mb 9600 Pro, and it now it doesn't work either!!!

Both cards are receiving power as theirs fans are chugging along.

I had also purchased a 1gig stick of RAM to complement my new video card, so I set my PC up the way it was before the attempted installation of the new card. Still nothing happening.

Current components of PC are:

P4 2.8ghz (D865PERL)
Gigabyte Radeon 9600 Pro 128mb
512mb RAM
DVD and Lite-On burner

A:New video card install no good, now older card doesn't work either

I don't know about the 9600 Pro but the X1650 Pro should have a power connector on it. Possibly a floppy drive type connector. Was that plugged in?

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Operating system: Vista Home Premium. Service Pack 2. Just updated and restarted 2 hours before problem

Problem is that from time to time, the computer just shuts down and restarts. There may be no visible programs running at the time. Then the message appears: "Microsoft has recovered from and unexpected shutdown." Here is the text from today's problem log. This has happened several times. Problem details sent to MS. No response.


Shut down unexpectedly

11/25/2012 4:49 AM

Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 8540A028
BCP3: B2000000
BCP4: 1040080F
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 6f2422c2-5e78-42c1-be88-aac8c4c9959f

A:Random unexpected Shutdowns and Restarts

Download BlueScreenView:
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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Dear Tech Support,

I'm facing some terrible problems started two days ago and I really appreciate your assistant.
I'm using XP Pro with SP3. The problems started by a sudden restart in the middle of my work. After login again, I found out that the sudden restart is repeated and it seams like the computer got into a loop. I was trying to use AVG and Ad-Ware to clean some staff, but nothing happen. I have removed the option of 'automatically restart' when failure (in System-->Advanced-->Startup and Recovery), but then after a minute or so, received the blue screen with the following details:
*** STOP: 0x0000007E (0x0000005, 0xB14B86F9, 0xBAD03C1C, 0xBAD03918)
jfw.sys - Address B14B86F9 base at B14B1000 DateStamp 49bf727f
I was trying to run chkdsk again but got the same results.
I have noticed that I installed lately some free software (from giveawayoftheday.com) that installed the jfw.sys so I have uninstalled it (the software was jfirewall and I've found it after running your dds tool).

Now the status is that I can login to the machine, but I do not know what next...? What was corrupted and if any virus/spyware still reside in the machine. Another terrible thing is that I see now in my C drive many folders that were created in the last two days (some ARE links from the IE favorites) and other some gibberish names with some setups and different files inside which looks very legitimate, such as:
2009-05-18 07:38 <DIR> --d----- C:\7a5583891bc0dd5b01... Read more

A:unexpected recurring restarts and jfw.sys problem

Hello and welcome to TSF.

Sorry for not being able to have replied to your topic. If you still need help, please start a new thread and post a fresh set of logs requested in our pre-posting process outlined below, as it has been quite a while since you posted:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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I'm in socal and the recent heatwave has been unbearable and recently I just upgraded my CPU to a 2.9 GHz AMD Athlon 64 X2 Dual Core Processor 5600+.

Now since then my computer randomly restarts itself and freezes out of no where when I'm doing the most menial tasks, such as just having Firefox open.

At first I thought it was overheating due to my house's AC being broken at the moment and the immense heat, but my cpu temperatures read as 40 degrees Celsius most of the time and most of the other temperature readings seem fairly normal, except my Nvidia 8800GT that has an idle temperature in the 70s but I chalk it up to the heat. Besides I find that Nvidia says it's ok to run at that temperature.

In any case, if it wasn't temperature I thought it might be my psu starting to fail, so I gave it good cleaning out since I haven't done so in a while, yet the problem persists.

Does anyone have any ideas or suggestions? Maybe I installed my CPU badly?

A:Unexpected freezings and random restarts?

Nah if you didn't install your cpu the right way it wouldn't boot. Im guessing you only looked the tempurature of your computer in bios, run the program "Speedfan" while you are logged on and using it to see how hot it gets

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Hello all,
These are brand new HP computers and all of the sudden at least 2 of them frozen and required a restart to be able to work again. Based on the below info what can be wrong and what steps are needed?
Checked the event viewer and there's an entry about the problem:
Log Name:      System

Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          3/8/2018 7:26:18 AM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxxxx (name removed by purpose)
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000119 (0x00000001, 0x0034ab39, 0x0034ab3b, 0x0034ab3a). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 030818-4446-01.
Did a quick check on the minidump (not the memory.dmp) and the analyzer I have at hand points to watchdog.sys
Here is the Blue Screen extraction:
A problem has been detected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: watchdog.sys

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to... Read more

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I have a Compaq proliant server (DL380 G1) which has recently strated to blue screen and restart. I receive Event id 1003 on restart but cannot track down the cause. I have attached a handful minidumps to see if anyone can shed any light as to why this is happening.

Many thanks

A:Unexpected restarts Minidumps attached

Hello and welcome to Techspot.

All your minidumps crash with a bugcheck of A, several reference the driver vsp.sys. This is part of your Veritas software.

Try updating the vsp.sys driver. Check for any patches that might be available.

Regards Howard :wave: :wave:

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