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Lenovo G510S Touch screen blinking on and off

Q: Lenovo G510S Touch screen blinking on and off

My g510s screen keeps blinking on and off really fast. I don't know what the problem is. I've looked up other threads about laptop screen flickering but it seems that their laptops don't completely blink off. I might be wrong. I tried resetting my laptop already so i think it's probably a problem internally. Is there any advice you guys can offer me about the problem i'm having.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo G510S Touch screen blinking on and off

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 85.6

The speakers on the laptop itself work, but when I plug in any pair of headphones or earphones (I've tried 5 known good pairs) and it is the same problem every time. The right ear piece works and the left does not. I have uninstalled and reinstalled the driver to no avail. I believe it is a hardware problem and it has a warranty until May 30, 2015, but I don't have the time or money to send it off to lenovo to fix (Expensive to send from military base). Is there any easy solution like an usb audio jack or something I can use to be able to use headphones?













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A:Problem with headphones working with audio jack on Lenovo G510s touch laptop?

You could get a cheap USB sound card off Amazon and use that instead.

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RELEVANCY SCORE 70.4

I own a Lenovo G510s Touch and the rear lid broke. The FRU is 90204577, but it is somewhat expensive. I was wondering if it could be replaced with a non-touch lid and still have the touch features work. I found 90202882 on the maintenance manual and I believe that's a non touch lid. I also found that the G505s Touch is very similar to the G510s Touch, but I am not sure if that lid would be compatible with my model. The G505s Touch rear lid is 90202883. Can you all give me advice on which to buy? I would appreciate any help that I can get.

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RELEVANCY SCORE 70

The title says it all.  I've had this problem for a while, but I don't know when exactly it started since I let others use it.  I have a touch screen and when I try to touch the screen, it works, but goes black.  When I touch the screen again, it comes back on.  It's as if touching the screen puts it in screen saver mode or something.  This isn't my main computer and there's not much important stuff on it, so I don't mind resetting if that's a way to do it.  Thanks in advance.

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RELEVANCY SCORE 66.4

ISSUEThe 720 touchpad and touchscreen are the worst.  This issue started out of the box before I had even gone on line.  When the touchpad does work, the right click/left click distinction doesn't work and I have to use the screen, when it's working, for the long hold until the right click options appear. When the screen is working, the ability to close a window and touching it just the right way is dubious at best.  I've tried modifying sensitivity, etc, in the control panel, but there is no difference.   When both window and touchpad stop functioning, I plug in an old HP mouse I have, but when I'm mobile, this means running the mouse down my leg if I don't have a surface to place my laptop upon.  And it also means carrying a mouse with me everywhere I go.  My line of work is often standing and walking with clients so  not really possible in my line of work.   RETURN/REPAIR OPTIONS AREN'T OFFERED OR ARE NOT PRACTICALTo back up a bit, I attempted to return this to BestBuy, but was four days beyond the allowable return date.  I contacted Lenovo, but it's all about mailing it in or turning the laptop over and being without anything for a few days.  Hard to find those few days.  I've tried to live it, but it's been an enormous killer of productivity, not to mention incredible frustration and some embarrsassing typos.    PAST YOGA BUILD WAS GREAT - WHAT WENT WRONG WITH THE 720?My last Yoga 710 wa... Read more

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RELEVANCY SCORE 66

I cannot download apps form the Windows store on my G510s.I have tried to clear the issue but cannot get a fix. I spent a whole day working with tech support from Microsoft and the conclusion was a BIOS error that needed to be modified in order to get my computer working with the download capability. The error I receive is 0x80240439. The suggested problem was removing block characters from the data field in the files on this computer's registry files. Any help would be greatly appreciated.

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RELEVANCY SCORE 66

My Lenovo U410 Touch recently got damaged - the hinge broke causing the touch screen to **bleep**.I was told that a repair was not feasible as none of the repair shops near me were able to source the parts needed.I therefore bought a new laptop. However, there is a lot of data on the old laptop that I want to access, including sorting out the licensing of MS Office (by uninstalling from the old one).I cannot do anything about it as the old machine is completely unusable as due to the touch screen being cracked, it seems to think it is constantly being touched in multiple places on the screen. This means that I cannot access the laptop to copy the data or uninstall Office. Anyone know any way around this that doesn't involve taking it to a repair shop to "recover" my data. Cheers

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RELEVANCY SCORE 65.2

Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 7.3.3.12, 7.3.4.8 and 7.3.4.13. I would really appreciate your help since this issue makes working in the tablet position... Read more

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RELEVANCY SCORE 65.2

I bought new, but somehow do not want to workVideo is compared, apparently just enough to buy a new cable https://www.youtube.com/watch?v=cj5L-1l4qzI&feature=youtu.beI bought it herehttp://www.ebay.com/itm/Lenovo-Ideapad-S210-New-11-6-LED-LCD-laptop-screen-with-touch-glass-/1912932...
 
This is a new LCD
This is a broken LCD
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

A:Lenovo S210 Touch broken LCD and Touch screen

Hi Magnutus, welcome to the forums.
 
Please check if you Lenovo S210 is on warranty under with this tool.
After that you can open a ticket with Lenovo for the screen to be fixed, if it is not under warranty it will have a cost.
 
If you are the guys that like to fix it yourself (and it is not under warranty) I can recommend you to check the support site for your model, read the Hardware Maintenance Manual (on the documents area) and check how the machine is organized on the inside. On the parts lookup page you can find the parts number so you can find a replacements for the component that is giving you issues.
 
I hope this links helps you.
Regards
 
 
 
 

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RELEVANCY SCORE 65.2

I have a Lenovo G510s Touch, lately when I turn Off the laptop, doesn't turn on immediately if I need so, I have to wait a few minutes and then turn on the laptop, if try to turn on the laptop immediately, the screen keeps black but I can hear the fans running, so in this situation I have to push the power button around 6 seconds, shut the computer off totally, wait, I don't Know, probably around 3 to 5 minutes and the turn on the computer. I did a windows 10 actualization no to long ago, but it was behaving the same before that, but not to often like it does now, now behave like I described before, every time I turn the laptop off. Another thing is that if I want to restart the computer, restarting, the screen goes off and never restart totally, like before keeps the fans running and the screen keeps black, if I leave it like that, gets itself to hot, I have, like I said before, to shut the computer off totally pushing the power button 6 seconds, wait, and then turn on the computer again, if anybody has an answer to this I'll be very thankful.

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RELEVANCY SCORE 65.2

Having an issue with my laptop where it will throttle intermittently in certain situations. Sometimes when I plug the laptop in it will throttle heavily with the cpu reading at 0.78 Ghz. I have to put it into sleep mode to correct the problem. Also when I am playing certain games the laptop will run smoothly then it will lag  for a few seconds then run smoothly again for around 10 seconds then lag and so on. I installed a program and it was detected as TDP throttle and I'm not sure how to get around this issue.

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RELEVANCY SCORE 65.2

Himy laptop is Lenovo G510sDVD Rom works well but when i plug HDD Caddy the driver Disappeared and show nothing.my laptop can't recognize it and i can see it in Device manager in Other Section as shown in attached image.also can't read it in boot menu.?also by bios is updated.i looked for this problem and found its in the most of lenovo laptops.anyone knows any solution for this.Thank you 
























Capture.PNG ?31 KB

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RELEVANCY SCORE 64

hello i want from you to help me i bought laptop lenovo g50-80 touch from amazon it was working good until something happened then the monitor touch screen didnt work at the first it was working very good but now it doesnt want to work i searched for solution but i didnt find anything also the numbers on the right side of the keyboard doesnt work either even if i activate the num lock button  plz answer me and thank you

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RELEVANCY SCORE 62

Hi there, I bought a lenovo y50-70 last week. Its bought from someone else and when i was there, there were no issues seen on the screen. He told me that the screen blinks the first 7 seconds when turned on. This mostly occured when the laptop was cold out of start up. I started using the laptop the day after. The blinking was terrible! I went online first and checked to see if there were similar problems. And there where! I tried updating the bios, i tried updating both gfx cards. Nothing seems to help... The only thing i can think of is sending it to lenovo and let it fix. He doesnt have the receipt anymore... what else can i do?! thnx in advance!

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RELEVANCY SCORE 61.6

Hi guys So i recently ran into a problem, when i try to boot my laptop it will hang at the lenovo splash screen and it will be like that for a long time if i dont turn it off. I tried disconnecting main battery and bios battery, it did help but when i shut it down for like 3 hours came back and turned it on back again it was stuck at splash screen again. I also noticed that when it stuck during boot and i shut it down from the power button and turn the laptop on again its booting normally. Also tried removing all usb devices and booting the laptop and it still does the same hangs at the splash screen. Please guys help. Best regards Gerard

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RELEVANCY SCORE 61.6

My Y50-70 Touch has been sitting in my drawer for over a month now since i only use it for school. I start school tomorrow so i decided to start it up and charge it but it gets stuck on the loading screen with the spinning circle after the lenovo logo pops up. Its been on the booting screen for over 3 hours and wont turn on. Help please!

A:Lenovo Y50-70 Touch stuck on lenovo booting screen

Ive tried resetting the pc, start up repair, system restore and none of them are working. i get errors

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RELEVANCY SCORE 61.2

Hi everybodyMy lenovo g510 laptop's screen started to blink since two months ago.First it was blinking only when it was working with battery power but lately it blinks even when plugged in charger.When I increase the angle between the monitor and keyboard to the end it stops blinking and when blinking it makes a very love noise. 

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RELEVANCY SCORE 61.2

My Lenovo X1 Carbon with Ubuntu release 17.10 has started blinking two weeks ago. Once every five minutes, something that looks like an other (almost transparent) screen appears for a very small fraction of time. Immediately after this happens, the screen blinks (gets black) , also in this case for a tiny fraction of time. In some cases, before the screen blinks it seems to shift from left to right.  Sometimes, it starts doing this thing more frequently (about once every 3 seconds for one or two minutes). I can not relate this to any of my actions. I can't find a better way to describe the problem, hope this gives an idea. Has anyone any suggestion for  at least trying to solve this problem? Thank you in advance.

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RELEVANCY SCORE 60.4

Hello, I have a G510s Touch with a cracked screen that I need to replace. The replacement part (#1820139) is listed through support for more than I paid for the laptop four years ago. After having updated the ram and hard drive a couple years ago, I'd rather not have to buy a new laptop, but I am not willing to spend $700 on the listed part. The support information for the rplacement says that there isn't a substitute part for the screen, which would be understandable if I were to stick with a touchscreen - a feature I've never used to begin with. I wanted to find out if I can substitute a non-touchscreen version in replacement, as long as I update the drivers to support the new hardware and maintain the same resolution and size. Specifically, I've found replacements still in the G510 series but without touchscreen capability  ranging from $45-85, which is much more reasonable. Any advice on whether this work work would be very helpful. Thank you.

A:Screen Replacement for G510s (59406579)

I have nothing to do with the seller but is the below what you are looking for?  If its right its 98.50.  Please please confirm for yourself and verify return policy.
 
https://www.ebay.com/i/182889069626?chn=ps

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RELEVANCY SCORE 60.4

I just recently got this laptop from Best Buy, it's only been two days, and I've noticed that the screen flickers/blinks sometimes. Is there any way to fix this or would I have to bring my laptop into a repair place? I wouldn't be addressing this problem, but the screen flickering hurts my eyes, espeicially when I'm reading my textbooks that are online.

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RELEVANCY SCORE 60.4

Forgive me if this is the wrong section to post this in, but I've owned a Lenovo M85 for the better part of 3 years, and just used it off and on for random testing of linux and of the likes. I had recently installed Linux Mint on the system, and now I'm attempting to test out a few HDD's I have lying around, and every time I try to boot into a Windows 10 USB, I reach a black screen with a blinking underscore.I've done multiple searches, which no solutions actually working. I've attempted to remove all peripherals while booting to the USB. I've tried re-creating to bootable USB a couple times. Reset CMOS, but to no avail.
 
The only way I'm able to boot to an OS is through Linux Mint. A Mint installation USB works without problems, and a version of Mint I've recently installed on a drive works without problems.
 
I know for a fact one of the HDD's has a version of Windows 10 on it, however even that won't boot. It just gives me an error saying no bootable OS found.
 
I have not tried other Linux distros on a USB to see if they boot, and quite frankly, I don't feel like downloading and creating a USB to test it if I don't need to.
 
I find it odd I'm not even able to boot to a Windows 10 USB.
 
Any ideas? Thanks.
 
 
Moderator comment: Moved it for you.

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RELEVANCY SCORE 60

My lenovo laptop is running on windows 7..Yesterday suddenly while playing a video file,my screen started blinking..Anyone who could help me on this issue

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RELEVANCY SCORE 60

I bought my PC about 3 weeks ago at a Best Buy in Houston while I visited the united states. About one week after I got it it started to flicker at random times and I don't know what to do.  I have checked online and tried all the solutions including:upgrading graphics driverdisabling some settings in the intel graphics control centerreduce screen refresh frequency (I couldn't do this as the new update to the windows 10 fixes the rate at 60Hz)disabling automatic screen light adjustmentchecking for verified updated BIOS from lenovo website and installing itrunning checks from safe mode non of these solutions is working. Please help me as I am now back home in Nigeria and cannot possibly return the laptop to bestbuy or send it for repair to Lenovo. I really need this laptop functional for school as I spent a lot of money to get it.

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RELEVANCY SCORE 60

Is there known current batch that is known to have fixed all flickering ? https://www.youtube.com/watch?v=dkDLOeopwtk

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RELEVANCY SCORE 60

Hi, I bought my Ideapad Y700 in December 2015, so it's half year old. Warranty is 2 years after entering S/N on Lenovo website. Please only reply to this if you are form Lenovo support. Question: Will opening back lid of the laptop to check for connection between screen and rest of the laptop void my warranty ? I suspect it's a cable that got lose, but I would like to be sure if it's worth even checking. Is it ok to open screws to have a look inside or will that void my warranty ? Additional information: Screen blinks even when booting, before operating system and also in BIOS. So it really looks like hardware problem.

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RELEVANCY SCORE 59.2

When on battery the screen blink / flicker drammatically any time (seems) the pc do an operation of reading from memory.Have tried setting power management and other things suggested in the forum but no way.Also updated the video card driversAny solution? WIN 10 64 bit

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RELEVANCY SCORE 58.8

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home Single Language, 64 bit
Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 4007 Mb
Graphics Card: NVIDIA GeForce 920A, -2048 Mb
Hard Drives: C: 99 GB (14 GB Free); D: 799 GB (712 GB Free);
Motherboard: LENOVO, CRESCENTBAY
Antivirus: Windows Defender, Enabled and Updated

my screen opens and closes things without me touching it or giving any instructions.

it starts with these circles on the screen then proceeds to open files or websites .. it has sent to emails by itself .. luckily they came back Mailer Daemon. This is my work computer so I really need help quickly.
It will be ok for a while .. like right now .. then it will start up again.

 

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RELEVANCY SCORE 58.4

I bought Lenovo YOGA 51014IKB a while back and when I turn it on I need to wait for 15 minute to use it smoothly and the screen blinks and go black or negative picture from time to time and I don't know why  I send it to the company and told them the problem ..they changed the HD and told me there isn't a thing wrong with the screen that did not solve any of the problems above that did not solve any of the problems above and when I decided to send back again the screen got a crack on it ..it's superfacial and the touch and the display aren't affected but I worry that they will refuse to take it and say that the problem from the crack and not before  so my questions are : 1- what causes the slow startup and the blinking screen? 2- what are the solutions? 3- am I still covered by the warranty or not? and thank you 

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RELEVANCY SCORE 58.4

I'm going to ask about a relatively old problemMy laptop is lenovo y70-70 I bought it 2 years ago, the famous flickering problem happens alittle in tge beginning,  I didn't use it frequently specially the last year,  I almost didn't open it for a year and now it is needed,  the flicklrs amd dashed gray lines increase when I connect it to my printer, mobile and also when I open multiple interney taps.  I updated the bios and drivers and finally checked the system components, I got this result for the display,Please help 

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RELEVANCY SCORE 58

Hello to all  I have a Lenovo yoga Pro 2 and i have a big Problem!!!!!!!! The notebook dont turn on and the power button and the Keyboard are blinking and the Screen is black ..... I tryit to remove the Battery and the BIOS Battery too , power button pushed about 20-30 secs and then i tryed to turn it on  again but i still have the same Problem ...... Any Hints  or Solutions please  Thanks !!!!!!

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RELEVANCY SCORE 58

Went to turn it on the other day and while everything booted fine I got no response from the screen. My first thought was something had happened to the video card so tried plugging it into my tv via hdmi and everything worked fine there. Tried a replacement screen next which semi worked. I at least get the lenovo splash screen when I turn the laptop on but after a few seconds it starts to go kinda glitchy and dissapears after the system succesfully POSTs after which I still have a blank screen. At this point im thinking that it might be the 30pin cable between the screen and the mainboard? I have one ordered but it's going to be about 3 weeks before I get it. IS there anything im missing here that could also be causing this issue?

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RELEVANCY SCORE 58

the screen of my lenovo y70 touch flickers when its on high performance or balanced when its on battery use or plugged in. Its really uncomfortable to use. How do i rectify this problem. 

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RELEVANCY SCORE 58

Hi, I have a Lenovo Y70-70 touch, screen every few seconds flashing, anyone knows this problem?

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RELEVANCY SCORE 58

So I recently got my Edge 15 back from service after the power button quit working, and now my touch screen doesn't work and doesn't seem to exist on the laptop anymore. It's not listed in device manager and settings say my screen is now not compatible with touch. Anyone have a solution?

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RELEVANCY SCORE 58

I broke the screen on my Y50 Touch and the display is mostly white and has a large crack, the only thing showing up is the bottom bar. When I hook up an external monitor I can still use the touch functionality so I think the touch Digitizer is still working. Can I just replace the screen underneath and it should be fine? 

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RELEVANCY SCORE 58

does the All-In-One C260 have touch screen
 
 
Moderator comment: Model added to subject for clarity.

A:C260 - does my lenovo have touch screen

Dear Olly,
 
Welcome in lenovo community,
 
Could you please send us your machine serial number in a private message, so that we can check it's specifications.
 
Regards,
Joseph

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RELEVANCY SCORE 58

hello  i was cleaning the cumputer like i always do but after i was clean the screen the touch stop work but before i was cleaning he work perfect maybe there is button i can make the touch work again ?

A:lenovo y50-70 touch screen not work

Hello Raziel11Thanks for using the Lenovo forums.If you took it apart, it is likely that something got loosened/disconnected. I would recommend that you open it up, and check for anything that could be irregural, double check the connections.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 58

This has been an extremely aggrivating issue for a while. After updating the BIOS the other week, the issue stopped completely; however, the second the newest NVidia (364.47) driver finished installation, the screen flickering immediately started again. Any help on fixing this issue, that does not require dismantling my computer, would be appreciated. Thanks!

A:Lenovo Y70 Touch: Screen Flickering

Hi Mozza,
 
Welcome to Lenovo Community!
 
We are sorry to hear that your Y70 laptop screen is flickering.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
---------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 
 

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RELEVANCY SCORE 58

I have a Y-50 Touch screen laptop and the touch screen has been acting up for the past week. There are times when the touch screen works properly and there are times when the screen is not functioning properly, but for like about 3 minutes. When it does not function properly, then the touch screen either does not fully work or the screen it self starts playing around with nothing touching either the trackpad or the touchscreen. When this happens, the sensors on the screen seem to be triggered in the middle of the screen as it thinks that I touched the screen but I really haven't. I have already tried out the steps to resolve the problem but nothing seems to work. What could possibly be the problem? Thanks in advance 

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RELEVANCY SCORE 58

Hello, first time on this forum I own an Lenovo y70-70 touch 80DU I have a problem and I can t find any solution it s a week since I try to solve it ... The laptop turns on but whit black screen no logo showing and then it s restarting after 9-10 sec i can hear the spin of fans and the hdd sound I tried to hold the power button for 1m didn't t worki tried to remove the battery and so didn't worki tried to reset the bios unplugging for the mother bord and let it like that 20m didn't worki just can t tell what happend and I can t find any tutorial ... I really need help to fix it please I don t know what to do anymore I am tired any help will be welcome from anyone thank you. 

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RELEVANCY SCORE 58

Hello all,I seem to be having some pretty serious problems with my brand new lenovo y50 touch. Straight out of the box, everything works beautifully except one major thing: the touch screen doesn't work. I know it is the touch version and settings even calls it "lenovo y50-70 touch" but below that it reads "No pen or touch input available for this display" ...what?? there are also no drivers on lenovo's support page that say anything about touch. What is the problem? any help?










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A:Lenovo y50 not recognizing touch screen

hi camb4m,
 
Welcome to the Lenovo Forums.
 
If the machine is showing No Pen and Touch Input under system properties then it's not identifying the screen as Touch capable.
 
 - Link to picture
 
Things that you can try:
1. Perform a System Recovery via the OneKey Recovery button to check if the issue is on the OS level (ensure you backup important files first as this procedure will wipe all data on the OS partition).
 
2. Use HWINFO or similar utility to identify the monitor used on the system and compare it to the Touchscreen panels used on the Y50-70 Touch.
 
- Link to picture
- Link to picture
 
Alternatively, you can post the machine type model (eg. 59-123456) of the Y50 for me to check if it has touchscreen capability or not.
 
 
Let me know how it goes.
 
Regards

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RELEVANCY SCORE 58

I have a Lenovo Y-50 Touch screen laptop and the touch screen has been acting up for the past week. There are times when the touch screen works properly and there are times when the screen is not fucntioning properly, but for like about 3 minutes. When it does not function properly, then the touch screen either does not fully work or the screen it self starts playing around with nothing touching either the trackpad or the touchscreen. I have already tried out the steps to resolve the problem but nothing seems to work. What could possibly be the problem? Thanks in advance 

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RELEVANCY SCORE 57.2

Hi from germany, i have exacly the same problem here. I bought the identical helix system with i7 and 8gb. Sadly i have the same issues. The touchscreen started to be unresponsive and/or laggy, all over the screen. Then somehow it started to make phantomtouches on one point again and again. This phantomtouches are fighting with the stylus,trackpad and sometimes touches of my hand. Needless to say that the rate of phantomtouches is that high that you can't win the fight. I tried recalibration, driver updates, windowsupdates, did a rollback (2x) and reseted the whole Helix Thinkpad to the original delivery status. After doing the reset via windows the notebook rebooted and .... the phantomtouch was right on the exact same point as before. Even before i could register my pcname and so on. Not to mention that this error accured in tablet and notebookmode. Sometimes the phantomtouches stopped, but they just returned 5minutes later. Would love to see a solution there.











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A:Re: Lenovo Helix Touch Screen Malfunctioning

I received my Helix (36984SU, i7, 8gb RAM, 256 gb HD) approximately 10 days ago.  Over the weekend I began to experience malfunctioning of the touch screen when using in tablet mode.  At first there was a single vertical section of the touch screen that was unresponsive.  Now, the problem has spread to the entire touch screen although the bottom half (when held in landscape) is basically inoperable - the screen detects "phantom" touches and very inaccurate real touches (as shown below).  Squeezing the bezel around the screen seems to cause more phantom touches to be detected.
 
The stylus works fine although it tends to battle with the touch screen because the touch screen is constantly detecting "phantom" touches.
 
Also, I just re-docked the tablet last night and found that the touch-pad mouse also gets stuck in the bottom left of the screen but is released after about 10 seconds of being docked.  This may be due to fighting with the touch screen as well.
 
I tried re-calibrating but I can't even hit the targets given in the re-calibration tool due to the inaccuracy.
 
As you can see in the image below, I drew the red arrows with the stylus and then I went back and traced the red arrows with my finger thus producing the green lines with the touch screen.
 
I also created a couple videos of the malfunction in action:
Click to see youtube video of malfunction
Click to see youtube video of malfunction 2
 
Ne... Read more

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RELEVANCY SCORE 57.2

Hi. Touch screen on my device is working from time to time. Mostly not working at all. It stops working after suspend/reboot. I can't understand what makes it work again. Sometimes you suspend/reboot again and it starts working, sometimes its not. The reason of this is I2C HID Device with status "This device cannot start. (Code 10) A request for the HID descriptor failed." which is shown in Device Manager. When it doesn't have yellow warning icon - touch is working. What I tried: Windows Troubleshooter. It reinstalls driver. Doesn't help.Remove driver in Device Manager. Doesn't help. It restores automatically.Disable/Enable device. No luck.Install latest Lenovo updates (including BIOS, V.2JCN36WW) via Lenovo Companion. No luck.Install Windows updates. No luck. BTW, Creators update installed.Suspend/Restart. Helps in very rare cases around 1 of 10.


























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