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Computer only booting in safe mode... Blank after loading screen on normal restart.

Q: Computer only booting in safe mode... Blank after loading screen on normal restart.

I have recently used Driver Genius to update some drivers and had a power outage while installing the video card drivers. After the power was restored I could not boot normally (it would go blank after the loading screen goes away before the log on screen comes up.) So I boot into safe mode and install the drivers there, and then restart. It worked after about 12 tries.... Now, it will not load normally at all anymore.
While checking the system error logs, I find that (from 9/26/09 - 9/27/09) I am missing quite a few catalog files in the "system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}" directory. I also have many DCOM errors...

See "SysErrors.txt" in attachments
I have also ran chkdsk with many errors (I assume they are)

See "ChkDskOutput.txt" in attachments.


Here's another possible culprit... Leftover video card drivers.... While I thought that my nVidia card somehow fried when the power went out, I put my ATI card in and tried to install the drivers for it, but to no avail... Oddly enough, the only way I could get it to work was by manually installing the drivers. While doing an automated install, I received the error message "Severe: Setup did not find a driver compatible with your current hardware or operating system. Setup will now exit."

What could be wrong???

EDIT: I have a strong feeling it has something to do with my video drivers.... But the thing is, I've used Driver Cleaner to delete both nVidia's and ATI's drivers and install just the ATI drivers, but of course it does the same thing...

Preferred Solution: Computer only booting in safe mode... Blank after loading screen on normal restart.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Computer only booting in safe mode... Blank after loading screen on normal restart.

In order for me to boot normally, I must disable my display adapter (ATI) in Device Manager....

I have tried it with both nVidia and ATI cards and I must disable both in order to boot correctly.. I installed them seperatly so there wouldn't be any conflicts.... How am I supposed to get my video card working If I can't enable it...

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I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

A:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: http://kadaitcha.cx/xp/stop_error.htmlAs stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful: http://aumha.org/a/stop.htmLouis

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My computer (Windows XP Home) has recently been afflicted with a number of annoying viruses. Most recently, well the only one I know the name of, was the Antivirus XP 2008 virus. I came to this forum for help on uninstalling, and I utilized the malware program. My computer was scanned, and I thought all of the virus was removed. After doing this I used McAfee to scan for viruses. McAfee found a LOT and after the scan was completed, there were 4 viruses that could not be removed or Quarantined. I shut the computer down ( I needed to go to work) but I was able to do things normally at that time, I thought my problems were solved.

However, when I returned this evening - I turned my computer on, the windows logo appeared, and then it took me to a login screen (which I don't usually need to do). I had no idea what my password would be so I just pressed enter and that seemed to bring success. Unfortunately, after the welcome noise sounded, the screen just went blank and never loaded - NOTHING. I pressed ctrl alt dlt NOTHING. I can't right click either. The hourglass came next to the arrow every once in awhile so i would get excited that something would happen... but again NOTHING.

I turned off and pressed F8 to get into safe mode. NOTHING. Basically the only thing i can do on my computer is turn it on and off by pressing the button, and move the mouse around the screen. That's it. Please Help :-)

Thanks so much

A:Computer Loading To Blank Screen + In Safe Mode Too :-(

BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ Louis

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Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..


A:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe mode...it might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

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When I boot XP in normal mode, the PC boots fine, but I have a blank screen. If I boot in either of the 3 safe modes the screen is fine. In safe mode I have checked the monitor resolution. It is set at 800X660 (16bit). There is no other option to change the resolution. How do I fix so I have a display in normal mode? Thanks, Tlwahl

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Honestly, I really don't know where to begin. Every time I try to run my computer in normal mode it restarts and gives me options to run in different safe modes or try normal mode again. My computer runs perfectly fine in safe mode. I haven't added any new programs. It's been this way for some time. I'm currently running sfc /scannow to see if this helps, which I seen it helped on a similar forum on bleepingcomputer. If anyone has anything else to contribute, please feel free.

A:Computer runs fine in safe mode but restart when run in normal mode

This is what it's telling me.

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Hey everyone,

I just got my sisters computer as it will not start at all. Everytime after the Vista loading screen I encounter a BSOD when trying to boot into normal and safe mode. I attached a log of the Memory.DMP from WIndows debugger. Can anyone take a look at it and let me know what you think?

So far what I've tried:

sfc scannow(returned errors but wasn't able to fix them)
Swapping Memory Dimms
Resetting CMOS
System Restore
Vista Startup Fix(returned errors but wasn't able to fix them)

The computer will run fine if I load it up through UBCD4 windows. So I don't think it's hardware related.....

A:BSOD: Normal and Safe mode after loading screen


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Yesterday I ran Malware Bytes and McAfee because I started to get random pop-ups when I normally do not. Both programs showed no problems. I also cleaned the disk space, which had not been done in a while. This morning, all icons were missing from the screen--it was just a blank black screen, so I shut down by pressing the power button. When I turned the laptop back on and I try to boot in Normal and Safe mode, it will not do so. With Normal mode, it goes to a blank black screen and does not even go to the "Windows Loading" screen. For Safe mode, it begins to list a bunch of drivers, etc, but it seems to get stuck with only half the screen filled with the list and will not move past that point.

I wish I could install HijackThis and run it as it has worked for me in the past, but I cannot even get my laptop to load.

I do not have an XP installation disc, but do have the Recovery Console on my boot up menu. I have tried running ChkDsk, FixMBR, FixBoot but to no avail.


A:XP will not boot in normal or safe mode--blank black screen

Can you do a CTRL+ALT+DEL and start a new task called explorer.exe?

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Hey guys. The problem first began when i was using google chrome and my laptop just hung and went completely unresponsive. When i force shutdown and restarted it started fine but the next time i opened chrome it hung again. This time the restart in normal mode just went from the windows logo to a blank screen. When i stared in safe mode and ran my avg command line scanner it found 106 infections but wasnt clear on its actions against it. Whenever i run this scan i can start it on normal mode again and seems to function normally but clicking on chrome brings back those problems. when i tried using firefox it slowed down and went unresponsive too. After a few days of normal usage i started getting BSODs quite frequently (usually a few minutes after normal startup and desktop access...and today after happening twice in normal mode ive only been able to see my screen in safe mode. the command line scanner brings the same results. Cant seem to do a boot time scan with avast as it just goes from the windows logo to blank screen. Any advice? 

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I have a friend with an issue, got a ransome ware on his laptop, when i try to restart in safe mode, it auto-reboots, and then goes to a regular start, ending in a completely blank white screen...?
He is running Windows 7,
Thanks Dave

A:Restart in Safe Mode auto reboots to blank screen?

Hello, ddad62.
My name is etavares and I will be helping you with this log.
Here are some guidelines to ensure we are able to get your machine back under your control.
Please do not run any unsupervised scans, fixes, etc.  We can work against each other and end up in a worse place.
Please subscribe to this topic if you have not already done so.  Please check back just in case, as the email system can fail at times.
Just because your machine is running better does not mean it is completely cleaned.  Please wait for the 'all clear' from me to say when we are done.
Please reply within 3 days to be fair to other people asking for help.
When in doubt, please stop and ask first.  There's no harm in asking questions!

Step 1
Please download Farbar Recovery Scan Tool and save it to a flash drive.
Plug the flashdrive into the infected PC.
If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
If you are using Vista or Windows 7 enter System Recovery Options. 
To enter System Recovery Options from the Advanced Boot Options:

Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then cl... Read more

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Hi there, I'm trying to fix my Aunt's windows XP computer. I downloaded MBAM as she had previously mentioned getting a call on the phone from someone in India telling her she needed to pay $160 for her antivirus or her computer would shut down.

I ran MBAM and it took about 8 hours to scan, and at the very end found a bunch of results. I told it to get rid of them, and then restarted. Upon restarting, it also ran a disk check, and after that finished, it booted up but took forever to load. Upon loading the taskbar showed up for a brief moment, then disappeared, and I can't seem to get it to run from the task manager either. It brings up the explorer.exe process briefly, then without ever loading the taskbar, it ends the process.

I got a bit worried at this point and tried to restart in safe mode. However, when I do that, it loads a bunch of drivers and then stops. It never finishes loading. (this happens in safe mode with and without networking)

I also tried restarting back into normal mode and running avast through command prompts, but it doesn't do anything and I also got errors stating that a particular file is missing.

What should I do next? I was going to attempt running combofix from my flash drive, but when I try to CD into the drive, it says the drive isn't ready. If you have any suggestions on what to do, let me know, thanks.

A:Unable to boot in safe mode, explorer.exe not loading in normal mode

Do not run combofix,let me ask someone to help you

good luck

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I was working with Adobe After Effects CS3 on my Windows XP and it exported my movie as a 1GB big swf file for some reason. I figured, hey, After Effects has done worse, so I opened it. That completely locked up my computer and I had to hard reset it. I tried to restart it, but it gave me a blue screen STOP error so fast that I couldn't read it, then it reverted back to restarting. Now whenever I try to boot my computer, it immediately sends me to the Windows Advanced Options Menu where I can pick a number of booting options. NONE of the options I can choose from work. Not even Safe Mode or Last Known Good Configuration. They ALL start booting as a computer normally should, then it flashes the blue screen STOP error and starts restarting again, sending me back to the Windows Advanced Options Menu.

NONE of the options work! I cant get to the desktop no matter what, not even in Safe Mode. What can I do??

I have search all over the internet and other people have had the same problem, but no one seems to be solving it fully. I hope I can find the genius that can do this.

A:No booting modes (Safe Mode, Normal Mode, etc.) work!...

If you have a Windows XP CD you may be able to fix it. For details see: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

Good luck.

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Booted up at start of day everything looked normal apart from message about AnimalwareSecureExecutable has encountered a problem and needs to close.
Quick scan with Malwarebytes produced 399 PUPs in the guest account (never had this many before usually 3 or 4 max). Fixed these and rebooted.  Disabled guest account.
Then froze while trying to call Chrome from within Pegasus Mail.  No response to anything.
Rebooted selected usual user profile, bit of activity, then froze with mouse still mobile on Blue screen (usual wallpaper).
Tried last known configuration that worked but produced the same problem.
Booted into Safe Mode with networking - seems stable and working.
Advice on what next much appreciated.

A:Profile loading fails in Normal mode, OK in Safe Mode

Hello, I will be helping you with your problems. Please be patient while I assist you. Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs,  unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.    Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.    Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.    Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of ... Read more

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I own a Windows 7 PC. I am having trouble turning on my computer. Each time I try to access my user account or that of others I either end up with a black screen with only the mouse pointer visible or it opens to the user desktop but I really can not do much else; the only programs I can open are things like My Computer and the Control Panel, but when I try to access anything within these, the pointer has the little blue circle that says it's working, but nothing happens even after 20 mins or so; and I have to end up restarting via the button on the front of the computer. It does not recognize my home network so I can not get any Internet. I tried retiring the computer back about three days but each time it fails and says something about my anti-virus software interfering, I turned off that software and it still gives me the same message.
I can open the computer in Safe Mode with networking, and I can access my home network as it should and access the Internet. I can also access the basic programs as I should and have tried system recover but it gives me the same message as in normal mode.
I have an external hard drive that I tried booting from but I don't even know if it worked, because I have the same problems. The external hard drive has a back-up/restore function but it says I can not do that from safe mode, and when I clicked restore options after I opened the file on the hard drive while in normal mode it just froze again.
I really have know idea what is going on.... Read more

A:Trouble loading in normal mode have to open in safe mode

Hi, it sounds as if something suspect is running on your computer or as if too many applications are trying to open when you boot the machine. Do you remember installing or using anything new prior to the issue occurring?

The easiest way to fix this would be to strip down the startup programs and see if that helps the issue. There is however some risk associated with doing this, you have to be confident that you can turn off a start up program without it diminishing your computer's functionality. If you're interested in trying this then there's instructions on how to disable start up programs here. And if you're unsure of whether or not to disable a program googling it's "startup name" will give you an idea of what it does, essentially what you're trying to do is stop un-necessary programs from running when the computer starts. So things like updaters, monitering programs, a lot of things that show up in the system tray can be disabled. If you're still unsure then post a list of the start up items and we can give you an idea of what's going on. You may have to do this from safe mode (ensure you're logged in as an administrator) however once you restart you should notice an immediate difference. If you don't then the problem could be with OS damage or something a little more difficult to fix, if that's the case i'd advise that you possibly post in the virus/spyware/trojan help forum and the people there can give a little more in depth analysis of what's going on.... Read more

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I recently moved and since setting up my PC (Dell Studio) at the new house, I've been having trouble getting it to boot in normal mode (black screen of death).  It boots fine in safe mode.  I have done two system restores; both times, I have been able to boot normally following the restore.  However, both times I have come back to the computer later after hibernation and when the system "wakes up", the icons and toolbars have disappeared and I've had to do manual shut-downs.  I should add that this did not occur after every hibernation, just a few of them (note--I don't think the length of hibernation was a factor; one time the issue occurred after an hour, but the computer hibernated all last night and it was fine this morning, with the issue occuring later on in the day).  In any event, after forcing the manual shutdown, it only boots again in safe mode.  Also, on one occasion a few days ago, I booted in safe mode, didn't do anything (i.e, no system restore), shut down, and was then able to boot normally.  So, it seems that the computer can boot normally selectively.  It's very strange.  Since the move, the only think new I've done is plug in a new modem.  However, the problems occured the first few times before the modem was hooked up, so I don't think it's that.  Any ideas?

A:Safe Mode/Normal Mode Booting Problem

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

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Hi all,

I've got a Dell Dimension 4550 running windows XP w/ SP2 and ALL the latest patches here in my shop, and I've got the weirdest problem. I wanna sweep it clean of viruses and spyware, but can't boot to safe mode.

It boots completely fine in normal mode, no errors or anything.

The BSOD I get is:

0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)


A:BSOD when booting to Safe Mode, not Normal Mode?

Bump for great justice.

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Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

A:Can only start up in Safe Mode...Normal Mode Blank??

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I can only start PC in Safe Mode. After opening a couple of programs (emails and internet) and leaving PC on for an hour or so can Restart normally and everything is fine. If I boot in SM and restart straight away PC freezes. (Black screen, blue screen, sometimes gets as far as desktop icons.)

Had problem for months now and tested as much as I know how to:
Ran sys restore, max 3 months back, did not help. But had problem then.
Ran Avast, Malwarebytes, Spybot, Adaware, Combofix, Dr. Webcureit. No reported problems.
Msconfig ? disabled all startup progs other than Avast and NvCpl, Rundll.32.exe (Nvidia)
Chkdsk ? No errors
Diskmgmt ? all drives healthy NTFS (recovery Fat32)
eventvwr.msc /s Only error showing is DCOM code 10005 ? It doesn?t run in safe mode
Ran memtest for a few hours 100% +++++ - 0 errors
The video card tester ran for a few hours well over 100% + Results not clear as it just said 'benchmark 44' which is pretty meaningless on its own. Just didn't wobble or crash which I assumed indicated it was ok.

Posted Hijack This and OTL logs to relevant BC forum - No evidence of Maleware. Suggested post to this forum. Have searched this and other forums for info but no success.
If anyone out there can help I would be most grateful. I would dearly like to sort this problem but am a relative novice who's run out of ideas.

Many thanks


Windows XP Home Edition Service Pack 3 (build 2600).
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
5... Read more

A:XP only boots in safe mode then will restart normal

A suggestion was made in your malware topic:

"Format and reinstall Windows. Since you have run a registry cleaner, there is a real possibility that it broke or corrupted the registry and is responsible for your issues. By far the simplest way to deal with this is just to reinstall. Honestly this is the path I would suggest."

Did you run the appropriate manufacturer's hard drive diagnostic?

Since it seems that you have taken steps to rule out obvious hardware problems...motherboard, CPU, PSU issues could exist...it would help if we could see the content of the various onscreen error messages...rather than merely know that such have been received.


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my pc is not starting in normal mode as well as in safe mode please help

I wanted to start my in safe mode for that I went into msconfig and I ticked the safeboot option and after that my is not starting in any mode.

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Dell Dimension E520, windows Vista home premium. I just installed drivers for Nero essentials and lightscribe applications. When I restarted PC, it would not start in normal mode but will in safe mode. Everything works in safe mode, but will not completely boot in normal mode.
anyone have any ideas?

A:Solved: PC booting in safe mode but hangs in normal

Uninstall them and see if it works again.

Then we'll take it from there.

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I've reached my wits end on this one, and could use a hand...

- Toshiba laptop, Satellite M35 S111, w/2GB RAM, and 1.5GHz Celeron
- Windows XP Home Edition SP3
- Very basic computer, no external drives or hardware add ons
- Basic software including MS Office, Symantec A/V, SpyBot S/D, and middleware for my smart card reader

NO viruses or malware detected, but has been infected and cleaned before (unknown infections, but none serious)

Computer boots just fine in Normal Mode, with no errors detected, but halts when trying to boot into SAFE MODE.

Error message is: "Stop: 0x0000007b (0xf78AA528, 0xC0000034, 0x00000000, 0x00000000)"

I don't see any driver conflicts, I've already run CHKDSK, and I didn't see any resolution in previous forum topics (I don't have Nero InCD installed, etc.). Also, no new software or hardware installed.

I'm not a computer novice, but I can't figure this one out. I'm a step away from wiping the computer and starting over, but I really don't want to go down that road. Any and all help is greatly appreciated...



A:BSOD Booting in SAFE MODE, but Normal Boot OK...

No easy way, http://support.microsoft.com/kb/324103Louis

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I have this company laptop here (a Toshiba satellite harman/kardon) that i must repare without losing anything.

this is the message i get before windows start:
2 System Processors [2047Mb memory] Multiprocessor Kernel The System is booting in safe mode - minimal services boot logging Enabled

Then make drive verification says C and D are clean. Then boot in safe mode.

The Thing is that it only want to boot in safe mode!
- Let it boot alone.... Safe Mode
- Hit F8 then selected normal mode.... safe mode
- Scan-Disk+Defrag+AdAware+Ccleaner.... safe mode

Another problem is that I cannot install any progs, windows give me an error box saying that installer doesn't work in safe mode.

Please Help i spent like 5 hour on this without any result


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i have problem with my laptop. it always restart when i on it in the normal windows. but if i on in safe mode, the restart will not happen...

if i on it in normal windows, it can be stand only 2 or 3 minutes. one thing that i notice that in my problem is when i turn on my laptop in normal windows and i not use it like i open my browser or open folder, it will not be restart and we will look it like no problem.

but if i start use it like open browser or open folder, my laptop will restart. for your information, my laptop has a little heat but not very strong.

please help me to solve it.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Celeron(R) M CPU 410 @ 1.46GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 1
RAM: 1918 Mb
Graphics Card: ATI Radeon Xpress Series, 128 Mb
Hard Drives: C: Total - 37636 MB, Free - 7834 MB; D: Total - 10077 MB, Free - 680 MB; E: Total - 14998 MB, Free - 2830 MB; G: Total - 13601 MB, Free - 508 MB;
Motherboard: Acer, Garda5
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:my laptop always restart if use in normal windows but its working in safe mode

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My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened. I want to know if anyone knows how to fix this problem. Sorry im new i dont know where to post this topic.

Machine Specs-
Windows 7 Ultimate x64

Intel Core i5-2500 CPu 3.30GHz

PH61A-P35 (B3)

8 GB

Graphics Card(s)
NVIDIA GeForce 7950 GT

Sound Card

Monitor(s) Displays
AOC 20in

Screen Resolution

Hard Drives
500 gb


A:My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.

How long does it freeze for?
How long do you wait?
Shutting done can sometimes take a few minutes depending on what programs are running and may not shut down for a longer period if installing updates.

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I tried going into safe mode, but when I hit the logon screen, my comp would automatically restart after a few seconds. The seconds are random. Normal mode/startup worked fine. So I thought I could try using msconfig and had windows do safeboot with minimal .... That was a bad idea, since now my computer tries to always go into safe mode, and it always restarts at logon. I've managed to type in my password fast enough but it says it's incorrect, and then restarts a split second after. And I've also tried leaving it blank, but that was incorrect.

I've tried pushing f8 during boot up choosing "repair your computer". I tried automatic fix, but that didn't work. I didn't have any restore points or images, so I couldn't do either of those. I tried the memory diagnostic and nothing was wrong. I tried using the command prompt and tried finding and running msconfig.exe in system32, but it wasn't there.

After pushing f8, I've also tried selecting safe mode with command prompt, but it goes to the same logon screen, and then restarts. I've tried "last good configuration" and "disable automatic restart on system failure" or something like those, without any luck. I've also selected normal mode but since I've selected safeboot, that just goes into the safe mode logon and restarts.

I've tried putting in the windows 7 disc, and managed to get to the menu with the automatic fix, restore point, and command prompt by logging in with the s... Read more

A:computer restarts when loading safe mode logon screen

So after doing some searching, I thought I should try editing the boot.ini. I found out that windows 7 doesn't use boot.ini, but uses the boot loader program. I figured out that I had to use the command "bcdedit" in the command prompt. I found the word "safeboot" for one of the parameters in the list bcdedit provides. Then I took some time and learned how to change that. I learned I had to use the command "/deletevalue" and from there, I got my comp to go back to booting normally.

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So suddenly my sister's desktop gives out. She has been known to have hundreds of movies, and downloads without care. So Im not certain if it is a virus issue (I installed Antivir for her)

anyways when i try to boot up, windows goes into a screen where the different ways of booting up (i.e. safe mode, safe mode with command prompt, normal, etc.) I try normal mode, the screen freezes up. One of the times I try normal mode it switches to a blue screen (which I can only assume is b.s.o.d.) and quickly restarts the computer before I can read any of the text.

I try the other boot up options with the computer loading up some bootup files and just freezing.

I put in the xp cd i have and restart the computer. Doesn't automatically boot off disk so I have to go into F8. Try it there, brings me to windows setup, I press "any key", gives me "unxpected error (1610547380) occurred at line 1768 in d:\xpsp1\base\boot\setup\arcdisp.c. Press any key to continue" I press a key and the computer restarts to no avail.

Please and thank you for your helpings.

A:Can't boot into normal, safe mode. Booting off XP cdrom gives me error

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When my PC worked fine I would get a graphics driver error but Win 7 would recover from it and I would continue as normal.
Now when I boot, my monitor recieves "no signal" from the PC. The PC boots fine except I cannot see anything. This means that I cannot format my PC because I can't see what I'm doing.
Right now I am in safe mode with network connection and I would like to know if I can format in safe mode, and how do I do this. Thanks in advance.

A:Can I format my PC from Safe Mode? Monitor blank if I normal boot...

This isn't the type of problem you solve by reinstalling, except as a last resort.

Have you updated or reinstalled your Display driver in Device Manager? Let us know the exact device make and model and the driver version date and number you are running. If there isn't a newer one, uninstall the current one in Device Manager and reboot the PC.

To check for the driver Win7 wants, enable Automatically deliver drivers via Windows Update (Step 3)
then Check For Windows Updates and install all Important and Optional Updates as there may also be performance patches needed for your display.

Otherwise check for the latest driver on the PC or Display device model's Support Downloads webpage.

It would be best if you choose to reinstall to boot the Win7 installation Media to Clean Install Windows 7. Let us know if this method works.

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i have been having several different issues with my pc. Its a toshiba satellite a105. Seems that everytime my roomate uses it, something goes wrong. This time, i can't fix it by myself...i am not very experienced. At startup desktop flashes a few times, then disappears, leaving only my background. Boot in safe mode, and screen is blank. I can't seem to find the problem. Also note than in safe mode, that one of the administers now has a password that i did not create, and that sometimes on windows log in screen, in bottom left corner it says "turn off computer" and other times it says "turn off Laptop1". I don't know how this happened, or how to get rid of it. System restore has no checkpoints except today.

Any help would be greatly appreciated. Thanks

A:Safe Mode=blank/Normal=desktop flashes then disappears

When you boot regularly press ctrl alt delete

under the applications tab right click and run new process.

run this


your desktop should reappear, if it doesn't met me know.

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Here are my specs and the highjackthis log. I am not sure what is wrong, but Firefox crashed multiple times and then the computer screen went black and nothing would work. Thanks for any help you can offer.OS Name Microsoft? Windows Vista? Home Premium Version 6.0.6002 Service Pack 2 Build 6002 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name MARGARET-PC System Manufacturer Gateway System Model M-6750 System Type X86-based PC Processor Intel® Core™2 Duo CPU T5450 @ 1.66GHz, 1662 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Phoenix Technologies LTD 95.04, 10/29/2007 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:16:22 PM, on 8/8/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: Safe mode with network supportRunning processes:C:\Windows\Explorer.EXEC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\IObit\Advanced SystemCare 3\AWC.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Softwa... Read more

A:HIghjackthis log. I am in safe mode because computer screen went blank, everything stopped working

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hello all,

A few of my programs are unable to communicate with their servers now and I can't figure out why as they were find two weeks ago and I haven't made any changes since then. The issue lies with a service/program within Windows as all the programs communicate fine in Safe Mode. Windows Firewall and ICS are both disabled within Services. Malwarebytes (my only AV right now) is disabled also.

I know this is an ongoing and repetitive subject but the numerous searches are all resulting in pointing fingers at an AV program, which I am sure is completely disabled. Any help is appreciated.

A:Blocked connections booting normal, fine in Safe Mode (No AV/Firewall)

First of all download and perform a full scan with Malwarebytes Anti-Malware to make sure it's not a virus, if this doesn't help open your task manager and post here all processes running.

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Hi ,
I have problem make me crazy : \
My problem is when each time I turn on my laptop ,several rebooting occured !!

( Booting screen appear more then one time )

Some times I can reach to my desktop but after two minutes the problem occurs and restarting again !!

When I turn on my laptop in safe mode , No restarting happen !

So ,by the safe mode I tried to sacn my computer using kaspersky ( updated ) ..

to find any viruses cause this problem ,but no viruses detected.

It is software or hardware problem ? I cann't decide !

I tried also, recovey application that comes with Sony Laptop ..

But still have a problem ..

During the recovery process , restarting occurs !!

Now when I turn on computer normally ..

I find part of recovery process has done ! but with restarting problem of cource. : (

Some time messages appear from Recovery Utility says :

{ VAIO Recovery Code = 100}
{ VAIO Recovery Code = 102}
{ VAIO Recovery Code = 200}

Information about my device:

Can u help me what should I do ?


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(Running Vista)

Woke up, turned on the PC, and when it started to boot, I get:


Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.

1st, selected "Start Windows Normally", which it starts to do, then gives me the message again, meaning that it had rebooted when hit with a crash.

2nd, selected "Launch Startup Repair (recommended), which it starts to do, but just like before, greets me with the same message, meaning it crashed and rebooted.

3rd, booted pressing F8 to get options, and booted in Safe Mode. Again, it starts to boot, gives that list of things it's loading, goes black, and reboots, meaning it restarted after a crash.

4th, booted with F8, selected "Disable automatic restart on system failure.", so it boots, and gives me this BSOD

A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration,m and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP:L 0x00000024 (0x001904AA, 0xC9F9A5C8, 0xC9F9A2C4, 0xC36A4889)
5th, boot with F8, start... Read more

A:BSOD or Restart on booting (even Safe Mode)

Bump. (waited 24 hours, dropped to page 3)

Might this be a hardware issue? Because I have Norton 360 v.2 (which I never turned off), and had Malware bytes, which I ran every couple of months to be sure.

I'm pretty desperate; my netbook can run the programs I need for my classes, so my school work's at a stand-still.


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Hello All,

My desktop is playing up.

I can't start the system in safe mode, but a normal boot results in lines over the bios loading screens, and the Windows log on screen never shows after the Windows loading screen.

I presume its the Graphics Card but have no other cards/machines to interchange parts to test.

I've re-seated the graphics card and memory, re-installed the graphics driver, cleaned all the dust out, reset the bios, ran the machine with the side off to keep it cool but to no avail, also the monitor is fine as I can use it for other things.

Does anyone have any other ideas of what I can do or do you think I need a new graphics card?


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 7500 LE, 256 Mb
Hard Drives: C: Total - 190679 MB, Free - 123213 MB;
Motherboard: ASUSTeK Computer INC., Calcite
Antivirus: None

A:Starts in safe mode but not a normal boot..lines on loading screens

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I started having problems with my Gateway laptop model NV53a .  I noticed it started to take forever to boot in the normal mode.  I thought I may have picked up some virus or malware and booted to safe mode. This also took forever to boot.  The hard drive never really finished booting with the hd light always flashing/working.  I get the normal things on the desktop screen, but can't use any programs or go into task manager at all. I thought it might be a RAM issue and changed it from my 8gb to 3gb sticks and it still didn't fix the problem.  I then removed the hard drive, since I couldn't run any programs in either normal or safe mode.  I made the laptop hard drive into a removable drive and ran malwarbytes.  The malwarebytes scan detected pup.optional.somoto and was quarentined.  I put the hard drive back into the laptop and booted in normal and safe mode with no change.  If anybody could please give me any suggestions on what to do next, I would really apreciate the help. Thanks

A:Win 7 Home Premium laptop doesn't finish booting in normal and safe mode

See if the PC will boot a Live distro of Linux from a flashdrive or CD. If it boots up normally and you can navigate with the HIDs easily, then the HDD has probably failed/failing. Let us know.

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So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

A:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

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Please help!  Over the past week or two my computer has been running slower and slower.  Then lost the ability to download anything unless in safe mode.  Now when opening computer in normal mode get nothing but black screen.  Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
Running Windows 7 64
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped.  Everything comes back fine. 
I'm not very computer savy but from what I have been reading you all can help!  Much appreciated and many thanks for any assistance. 

A:I'm lost. Only open in safe mode. Normal mode give black screen.

Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double clic... Read more

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I am having a problem with a laptop, I am getting a blue screen when starting in normal mode, but if I start in safe mode it starts up and logs in fine.

I am not being told what is causing a problem, just to uninstall any new programs/hardware, but nothing has been installed at all.

Does anyone know what could be causing this?

Thanks for any help :)

A:Starting up fine in safe mode but blue screen with normal mode

Go here Windows Vista/7 BOSD Posting instructions follow all instructions to the letter, using all tools illustrated. Then proceed to the next steps by posting your logs. Keep your posts and logs (logs mini dumps etc...) in BOSD, App crashes, and hangs.

Be patient they get a lot of inquires. Someone will be along to help you.

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Hi, I am here once again as my computer has decided to die again.

The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32\DRIVERS\DISK.SYS and then just bluescreens and restarts again.

Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.
If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.

A:Windows restart loop while booting. Safe mode crashes.

Work through these steps for Troubleshooting Windows 7 Failure to Boot

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Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
But it stlil boots to a black screen 
What do I do now??????

A:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

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Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

A:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,


You?re having a problem with the computer going to a black screen.


First test the hardware.

Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.

If this is windows 7 and the startup test pass.

Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.

This will take the system back to when everything was working correctly.


Clicking the White Kudos star on the left is a way to say Thanks!


Let me know how everything goes.

Have a good day.

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Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

A:Screen greyed in normal mode, but vibrant in safe mode

You weren't in Safe Mode in that right screenshot. Safe Mode doesn't display your wallpaper and it says Safe Mode in the corner's. Try updating your video driver's and see what happens.

Originally Posted by climws

Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

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I have a gateway computer that is about 3 years old. It has a ati radeon 3200 gfx card and came with 4 gigs RAM. Recently I purchased 2x2gb G Skill DDR2 ram upgrade in hopes of more efficient gaming [gfx card is OK for 8gb ram max]. After installing the new ram [about a month ago] the computer was running fine. The new ram created a button on my toolbar called AMD Catalyst, and right-click gave identical options for each ram card, one was a list of what looked like screen settings. I know it were running on 600x800, and last night my troublesome youngest son was using my computer and says he clicked a different option by accident, making the screen freeze momentarily then go black.

I've tried:
restarting my computer
removing the 2 G Skill ram cards
under msconfig in safe mode, disabling AMD Catalyst, for it seems to be the root of the problem.

But every time i restart my computer and try booting in normal mode, I get the typical Welcome ring from the speakers accompanied by a black screen. The screen is a 36" Vizio flatscreen tv with VGA hook up, been using for a computer screen for over a year now.

Any ideas? Thanks in advance!

A:Black screen normal mode, safe mode OK

If you can go back to good times with system restore, you will be fine.
System Restore - How to
Put all cards back, etc. before the restore.

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Hi,when ever I try to go to normal mode I keep on getting a blank screen for some reason I can't do anything so I have to hold on the power button and reboot but after I try to get in few times I am able too.I'm not really good with computers so I don't know why this is happening can someone please help.
thanks in advance

A:Blank Screen In Normal Mode

Does the screen only go blank on normal mode? If thats the case, try scanning for malware(malicious software may have deleted or corrupted your files that the computer needs to run) in safe mode.Use free anti-virus programs such as Spybot SD, Ad-aware or SUPERAntiSpyware to scan your computer.If this does not solve your problem, or you cannot start the computer in safe mode, try using your operating system's (for e.g. Windows XP or Vista) installation disk to repair your computer's files. To do this, just insert the cd into your drive as soon as you turn the computer on and follow the prompts.I hope your computer will be fixed soon

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