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Store does not recognize my Administrator User account when attempting to upgrade from Windows 8 to Windows 8.1

Q: Store does not recognize my Administrator User account when attempting to upgrade from Windows 8 to Windows 8.1

I purchased a Inspiron 17 7737 directly from dell.com on 12/5/2013. It was delivered on 12/182013. It had Windows 8 as the operating system. I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me. I understood that this was a problem for others and did not pursue it further at that time. I was out of town for 2 weeks in January and did not use the laptop during that 2 week period. When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again". I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message. I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again. This did not change the error message when trying to download to 8.1. At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution. They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.
Has anyone else experienced this problem? Has it been resolved and, if so, how was it resolved?

Preferred Solution: Store does not recognize my Administrator User account when attempting to upgrade from Windows 8 to Windows 8.1

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A: Store does not recognize my Administrator User account when attempting to upgrade from Windows 8 to Windows 8.1

You are not alone. Several have had the same problem with no resolution. I think it has something funny to do with the User Accounts. Making a second account with admin privleges doesn't work. I would try to reinstall the OS from the hidden image and try again. A Refresh like Dell tried will not do the trick, as it retains much of the data from before the Refresh; you need a clean start. Don't do anything witht the Admin Account other than let Windows set it up and set your password. All updates need to be installed before the upgrade will show in the Store. I have upgraded five Win 8 installations and have had zero problems.

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I am logged in to Windows 10 Pro as an Administrator. The operating system refuses to allow me to unzip an executable file to a folder on my C Drive failing because an Administrator account is required. It does not give me the option to provide my password to authorize the process. This problem surfaced when I did the free upgrade from Windows 7 to Windows 10 late last year. Any help would be appreciated. I found search results info suggesting that an embedded manifest embedded in the file may be involved. I can't find a folder where I am allowed to unzip the file.

A:Windows 10 Pro does not recognize Administrator Account

Originally Posted by rauckr

I am logged in to Windows 10 Pro as an Administrator. The operating system refuses to allow me to unzip an executable file to a folder on my C Drive failing because an Administrator account is required. It does not give me the option to provide my password to authorize the process. This problem surfaced when I did the free upgrade from Windows 7 to Windows 10 late last year. Any help would be appreciated. I found search results info suggesting that an embedded manifest embedded in the file may be involved. I can't find a folder where I am allowed to unzip the file.

I found a location where the file can be saved without an error message. It is the Download Folder.

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Hi!I've already tried Microsoft but they keep telling me it's a "Windows" problem, however any time I look up information with this issue, it tells me to contact Microsoft support!?! I have a refurbished HP 15 laptop that worked perfectly fine when I set it up for my (nearly blind) cousin to teach her on. At that time, I only put her name in as the registered owner, & sole user account. When she decided she might want a tablet instead, she asked me to buy the computer back from her, which I did & proceeded to set it up for my needs. This system has Windows 10, but I don't know if it was the original OS. I used her account to add my user name, made myself the administrator, then went back to her user account & made her a standard user as she had some things downloaded she wasn't ready to give up yet. So here we are with two accounts, & mine should be the administrator right? Couple of things got hinky... I used my Microsoft account that when I initially set up in my previous computer, I made half of the email in caps unintentionally. Never seemed to matter before. I set my user on THIS computer with all lower case. I usually make my name that appears when I sign in a phonetic spelling of my initials, i.e., Elle Bee Jae.  Had a brain fart & entered (example) Elle Jae. I was able to function as administrator during that brief initial access. To be clear... my previous computer (may it rest in peace), had my microsoft account entered as (example) nev... Read more

A:WINDOWS 10 doesn't recognize an Administrator account!

  Do Not setup a BIOS password- that will in No way help with the issue you are having. "User profile service failed the sign in" - usually means your profile is corrupt. It can be repaired or deleted and a new logon created-though it will be more diificult after you changed the other user to standard user.https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-lo...  In my opionion, you probably will be better off doing a System Recovery to restore the laptop back to factory setup and start over.http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&SFS=sdoc&section=ccweb&language...

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I have 3 user accounts on my windows 8.1 laptop; 2 administrator types and 1 standard local account. While logged in using one of the admin user accounts or the local account, I can access the store app. However, when i log in using the other administrator account and try to access the store app, i just get the spinning circle and nothing happens. Is there something wrong with how one user account is set up that is causing the problem. I have tried some of the suggestions mentioned in threads for store app not working but nothing helps. Do I have to delete the user account and try re-establishing it. Any suggestions would be greatly appreciated.

A:user account cannot open windows store app in windows 8.1

Hello dh, and welcome to Eight Forums.

For now, you might see if going through the listed troubleshooting items in the tutorial below may be able to help. It sounds like the issue may be because you are signing in with a local account and not a Microsoft account. Local accounts cannot use apps that require a Microsoft service since that requires you to be signed in to a Microsoft account.

Apps and Tiles Not Working or Responding: Fix in Windows 8

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Suddenly, the Windows 7 doesn't allow me to access my Admin Account and showing error msg (The User Profile Service service failed to Logon). I am left with only the Guest Account with limited access.
I tried copying the cmd.exe, using Fix It Program, login through Safe Mode but all didn't work.
Would anyone help pls?

A:The User Profile (Administrator Account) Service failed to logon and then left with only Guest Account in Windows 7


Occasionally, Windows might not read your user profile correctly, such as if your antivirus software is scanning your computer while you try to log on.
Please try restarting your computer and logging on with your user account again.

If the issue still persists, please restart in safe mode to log on with the built-in administrator account:
1. Restart your computer and hit F8 multiples times until you see a menu-like screen, if you see the Windows splash screen then repeat this step
2. Highlight and hit enter on Safe Mode with Command Prompt. Try logging in there.
3. If you are able to login, once a command prompt pops up, type: net user administrator password /active:yes (you can specify whatever password you want for the administrator
4. If you get a message saying "The command completed successfully", then restart your computer by typing: shutdown -r
5. Boot up again pressing F8, but this time choose just Safe Mode.
6. You will be able to login as Administrator with the password you set in Step 3.

Then try the following methods:
Method 1: Fix these user account profile on these computer

Method 2: Log on to Windows and copy your data to a new account
Method 3: Delete the error SID and create a new profile
For the detailed information, please refer to this article:
http://support.microsoft.com/kb/947215Karen Hu
TechNet Community Support

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Hello, I am trying to upgrade my Windows 8 to Windows 8.1 with Windows Store. But Store refuses to let me download, saying I do not have administrator rights. I am with an administrator account and a ms account login. But it still doesn't let me. I
put UACs at minimum. I tried creating a new admin account, same problem. With the integrated account Administrator, which was desactivated, I can't access Store at all. I did all the updates, I ran a MS FixIt utility to checkproblems with Windows update,
it fixed nothing.....
How can I upgrade to Windows8.1? Actually my question should be, how do I give myself the rights to do it?
I am really not happy of not having rights on my own machine.
Thank you for your help. I am really lost here :)

A:Windows Store doesn't let me upgrade to 8.1, says I am not administrator

Try this it worked for me
First, find where all the updates for windows are listed.  Go to Control Panel ---> Programs.  Then under Programs and Features, you'll see a link called "View Installed Updates".  Under Microsoft Windows, scroll until you find KB2871389.
 Uninstall it, and then accept the prompt to reboot your computer.

Now, login under your account (that has admin privileges) and then go to the corner until the floating menu comes up and choose settings.  From settings choose change PC settings at the bottom.  Then, click on "windows
update" at the bottom of the right hand side of your screen.  Check for updates now and it will take a few minutes, but they will find one (KB2871389).  There
is a message telling you that it will download automatically in a few days, but ignore that, click on the link for one important update, and choose install now (or some such thing). 

Log in on an admin account, go to the store, choose the 8.1 update, and now, no admin problems.

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I have one user that is the Computer Administrator account.

I set up a password on for it and then removed the password (this was done to test something on my network and the password is not really needed) and now my Computer Administrator account is hosed.

It is behaving as if it is a limited access account. I can not remove or add software, nor can I access programs that I should have access to.

I have logged off & back on. I have rebooted multiple times. Nothing has corrected this.

I've searched but can not find the answer to this specific problem that I have.

Wondering if I can make a new computer administrator account, log into it & then delete the current one (hosed up one) that I have and be back in business? Or does this sound like a more complicated problem?

A:Windows Administrator user account Hosed

Go to Control Panel / User Accounts in Windows XP
How To Create and Configure User Accounts in Windows XP

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Hello, i am having an ongoing issue with Window' 10's App store following the Anniversary Update
Windows Store crashes after i click on any apps.
I tried hitting CMD = wsreset as administrator privilege mode too but the problem still continuous.
I also attempted the timezone fix, but the problem persist's, and attempting to re-register Window's Store does not work also.

http://pastebin.com/vLC0zTJL <-- The Error Window's PowerShell gives me when attempting to Re-Register Windows's Store.

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Have a customer running Win7 Pro on a peer to peer network. Every Wednesday it seems something is trying to log into the administrator account on his computer when he isn't there. When he comes into the office on Thursday or remotes into the computer via Logmein he sees that the Windows login screen as switched from his user account login icon to the administrator account login icon. Thats not the strangest part though. Something actually has left a few characters typed into the password field. Last week it was 3 characters, this week its one character. He has security cameras in his office and nobody was near his desk at all. The only remote access to his machine is Logmein and I checked the Logmein reports and nobody had accessed his Logmein account at any time during the hours this would have occurred. I thought about program or windows update that cause automatic reboots but even if it had automatically rebooted Windows it wouldn't automatically switch user to the Administrator and certainly there is no way Windows itself would be able to key in characters in a entry field that I have ever heard of. Machine has been checked for malware and virus' and is clean as a whistle. And if someone was using some sort of hidden remote software on the machine why would they be bothered to try and log into the Administrator account when my clients users account has full administrator rights anyway. The whole things is creepy. Any ideas?

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Just a quick question.

I have read in some places that it is better to create two accounts on a Windows PC- a "standard user" account (used for most day to day activities) and a password protected "administrator" account for when it is necessary to install software or make system changes. Apparently, this may help to guard against malware in some instances.

Can anyone comment on whether this actually leads to any improvements in security in practice ? Is it actually worth doing most day to day PC activites as a standard user ?

Microsoft dont really mention this to the average home user.


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Using Windows 8.1 Enterprise and logging in as the Domain Administrator I get the error " Store can't be opened using the Built-in Administrator account. Sign in with a different account and try again"
Normally I wouldn't use the Domain Admin account but it is the only account that will allow me to map network drives to a Windows 2012 R2 server.  But that's another issue.

A:Store can't be opened using the Built-in Administrator account.

This is a design by default, However, you can change it by following method:
Enable the User Account Control for the Administrator account:
Open Local Security Policy, go to Local Policies ?> Security Options ?> User Accoumt Control: Admin Approval Mode for the Build-in Administrator Account, and click Enabled.

Roger Lu
TechNet Community Support

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I have a Dell machine running windows 7 x64, all updates installed. It was originally on part of a company domain, but was moved off of a domain onto the local work group using the appropriate password. Since that point whenever i try to add/change a user account, the system hangs. I can still do other things on the machine, except i get the "spinning circle" which doesn't stop, even after 30 mins of waiting. I'm guessing something has been corrupted on the user account settings in the registry, but i may be wrong. Any ideas on what may have happened or how i can fix this?


A:Attempting to add new user account causes system to hang

Nathan, Was the computer logged onto the domain when you removed it from the domain? also check your mapped drives which will cause the spinning circle. If there are any strange drives, disconnect them. and reboot.


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Hey, I'm using Windows 7 Home Premium on my HP Pavilion Slimline Desktop and I need help getting my Standard user account back to Administrator. I can't run certain programs and I also can't install and uninstall anything. I don't have the Windows 7 Installation Disk to do restore. I have already tried Safe Mode and I can't enable and built in admin either. Please help me! Thank you!

A:How can I put my Standard user account back to Administrator when the ASP.NET Machine account is admin?

How are you trying to change the type of account?I don't have the Windows 7 Installation Disk to do restoreDo you mean System Restore? If you are, you don't need the installation disk to do this.To use System Restore click on the start orb. In the search box type in System Restore. In the list of results click on System Restore, if you are prompted for an administrator password type it in.Follow the prompts to choose a restore point and restore your computer.

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I am using Windows 7 Pro 64x and apparently the default user account (Owner) that I use is not working correctly. Unless I have UAC set to Never Notify, I cannot open Control Panel or UAC again. I have created a second user account as Administrator and it works correctly.

I would like to know if there is any way to fix this problem short of a clean install of Windows. If not, is it possible to move all of my settings to the user account that works correctly and delete the one that does not.


A:Solved: Default User Account (Administrator) acts like Standard Account

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I have two accounts on my XP laptop. I have the Administrator account and a regular
User account. I had to do some administrative work with my User account so I logged
in as the Administrator, changed my User account to an Administrator account, went
and did my work.

I then logged back in as Administrator and tried to change my User account back to
a normal user account, but it wouldn't let me telling me that I have to have at least
1 Administrator account for me to be able to do this. I'm not sure why it's telling
me that because I still have my Administrator account.

I logged in as Administrator, then went into Control Panel, and then User Accounts.
Then I clicked on "Change An Account". Then I clicked on "User1". Then I clicked
on "Change My Account Type". But then on this page, the "Limited" radio button is
grayed out and I cannot change it, and above it, it says, "You must assign another
user on this computer with a computer administrator account before you can change
this user's account type. This ensures that there is always at least one user with
a computer administrator account on this computer."

Don't know why I'm getting this seeing as how I'm logged in as Administrator.

A:Problems Changing Administrator Account To Normal User Account?

Nevermind. I figured out how to fix it. Instead of going through Control Panel->User Accounts, I go to Control Panel->Administrative Tools->Computer Management, and I'm able to make the change through there. Not sure why one method works and the other doesn't, but it does!

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I am using Windows 7 Pro 64x and apparently the default user account (Owner) that I use is not working correctly. Unless I have UAC set to Never Notify, I cannot open Control Panel or UAC again. When I try, I get the error message listed below. I have created a second user account as Administrator and it works correctly.

I would like to know if there is any way to fix this problem short of a clean install of Windows. If not, is it possible to move all of my settings to the user account that works correctly and delete the one that does not.


A:Default User Account (Administrator) acts like Standard Account


Right click Computer and click manage. On the left hand side there will be local users and groups. Go to the Administrators group and just confirm that the Owner account is in there?

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I was having some trouble with a newly installed program failing to run. Their tech support had me create a new user account (start, control panel, user accounts, create new account). I did not realize that creating a new administrator user account by following their instructions would make the original Administrator user account inaccessible. I dug through folders and found my documents and made sure they were all on my expansion drive. Now, I want my account back. Otherwise, I have to set up my entire computer again. The thought of this makes me turn into a velociraptor who wants to destroy the tech support that told me to do this.

As of right now, I have not internet connection on my computer. I tried searching forums from my phone, but it was extremely difficult (not the best phone). If this topic already exists and I just could not find it, please accept my apologies for the duplicate and post a link. Thanks!

A:Created new user account, original Administrator account disappeared

I just remembered that I could CTL ALT DELETE twice at the Welcome screen to get to the logon and type in Administrator. I haven't used it in years, so it did not occur to me. I am now in my administrator user account. If I delete the new user account, will it go back to the way it was before? Or will I screw something else up by doing that?

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HELP!!! I've accidentally had Control Alt Delete on my Logon Screen. And from my laptop, I couldn't type it in with my keyboard, so I have to use Ease of Access and use the On-screen Keyboard. From there, it had a "Other User" Account which asks for a username and password, which I don't have because THIS IS THE FIRST TIME I've encountered an "Other User" Account.

I don't know how to retrieve my administrator account. I've been guessing several usernames and passwords for the "Other User" account (even my admin. username and password) but no luck.


Here's what my logon screen currently looks like:

ImageShack? - Online Photo and Video Hosting

ImageShack? - Online Photo and Video Hosting

ImageShack? - Online Photo and Video Hosting

ImageShack? - Online Photo and Video Hosting

A:How do I disable Other User Account in Vista and retrieve Administrator account?

Hello, wow , i have never seen this before, here is an idea, couldn't hurt to try it : force a shutdown by pressing the power button, it will then shut down, Then restart it, it should go to the F8 screen automatically, see if you can enter into the restore or repair functions or last known working configuration. Just a thought. Post back results please.

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My Windows7 suddenly displayed a default desktop. I then did an unsuccessful system restore, tried the undo and got stuck.

From there on, when I want to log in I end up at the error message "The user profile service failed the logon. User profile cannot be loaded".

I tried to activate the administrator account by using "net user administrator /active:yes". The command executes, but administrator never shows up on the login screen.

I cannot start Windows 7 in safe mode. A few seconds after the safe mode login screen appears the computer restarts automatically. No administrator account is listed here either.

I tried kb/947215, but only S-1-5-18, 19 and 20 show up (regedit from the command prompt, since I cannot log into Windows 7 in any mode.

The startup repair doesn't find a fault. What now? I want to avoid a clean install, if at all possible...

A:User account corrupted, administrator account not accessible

You could try a Repair Install: Repair Install

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Since this a security forum, I thought it would be nice to see how many of our members bother creating a Standard User Account or simply use the default Admin User Account.

Anyone is free to explain their own reasoning for choosing a type of account if he/she wants to.

Currently I use a Standard User Account. Decided to try one a few days ago, and so far I like it. I don't find it that much annoying or bothersome(so far)

A:Administrator Account vs Standard/Limited User Account

I do beta and malware testing, so a SUA\LUA doesn't make much sense for me; for what I do - processes need elevated privileges on a frequent basis - making a SUA\LUA impractical.

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I'm running Win 7 Pro x64 and Office 2007. I installed a Bluetooth transceiver recently and developed a problem when replying to email in Outlook 2007. When I select an email to reply, the email editor pops up with a "Custom UI Runtime Error in Send to Bluetooth." The solution to this issue is to disable the COM Add-In "Send to Bluetooth" in one of the other Office applications such as Word.

However, when I attempt to uncheck the "Send to Bluetooth" option, I get an indication from a pop-up warning box that "This add-in is installed for all users on this computer, and can only be connected or disconnected by an administrator.

I am the only user on this computer and my user account is an administrator account. I have the system to start to the desktop without any intermediate log-ins or any intermediate screens.

How do I let Word know that I am an administrator so I can disable the COM Add-In and stop the offending pop-up every time I reply to an email?

Thanks in advance for your assistance.


A:User Administrator Account won't allow Administrator Privilages

You could try right clicking the program and choose run as administrator. Then try to disable the addon.
Although with Microsoft software it usually is smart enough to prompt you with uac when you need to change something like that.


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dont know user account control password AND no administrator user so i cant download/install anything, cant update, and i cant change any settings someone please help PLUS i just got this computer iv read some other entrys where people had the same problem as me they said to do a system reboot in safemode but i dont know how. can someone help me? thank you

A:dont know user account control password and no administrator user

after the bios loads but before windows start to load hit f8 and you get your windows boot options.

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I recently purchased a new 1TB WD drive for my Dell Studio XPS 435T/9000 PC. I installed Windows successfully onto the hard drive, and naturally became the administrator. In fact when I go to User Accounts in the Control Panel, it lists me as an administrator. But for whatever reason, when I try to do anything, I get "access is denied" error stating that an administrator needs to execute the command. What in the heck happened? Is there any way to take ownership of everything on my PC so Windows will recognize me as an admin? Is there another place to check user accounts in more detail other than the 'User Accounts' section in the Control Panel? I'll take all of the help I can get. I'm lost at this point.

A:Why does Windows not recognize me as an administrator after a clean Windows 7 install on a new HDD?

Can you take a screenshot of what comes up?

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Cousin has an old Toshiba he bought pre loaded with W7 Home Premium. He was running it as he got it and I had him add a standard user account for general use and a quasi-administator account for working. He has been running that way for a while. Today I needed him to look in the C:\ Users account and it shows the quasi-Administrator, his standard user and a Administrator.
Is it hard to get rid of the Administrator account, that isn't showing up in User's Accounts from the control panel.
Thanks for any help!

A:No Administrator shown in User Account, but shows in C:\User ?

Hello Glenn,

The "C:\Users\Administrator" user profile folder is for the built-in elevated "Administrator" account. It's only created the first time that the built-in Administrator account has been enabled and logged in to.

When the built-in "Administrator" account is disabled, it will no longer be displayed in "User Accounts" (Control Panel) or the log on screen. However, it's user profile folder will still be there since it contains that account's personal settings and such.

Built-in Administrator Account - Enable or Disable

Is this what you are referring to?

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how can i fix my asus k553m windows 8 that once it starts up and the asus logo appears it displays a message saying preparing for automatic repair and will only boot straight to the choose an option menu which i've tried everything but it says there aren't
any administrator accounts on this PC it dosnt even appear under the user option on the easy flash utility menu everything is a dead end i have no access to anything tried every boot options in bios nothing the one thing i did notice on bios on the OS selection
menu that seemed odd was that instead of saying windows 8 it says windows 8.x also in the easy flash utility menu there are a few unknown weird files that i believe may be corrupted they have weird symbols and stuff and when i tried opening them the laptop
would freeze and a whole bunch of question marks pop up everywhere tried using my hot keys to access command prompt resetting it booting into safe mode nothing i dont know what else to do please help

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I recently chose to upgrade my system from the current Windows Vista x64 to Windows 7 x64. upon running the instillation it claimed that :
The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.
Windows needs to be restarted so necessary changes to system files can be made before continuing.
Upgrading Windows will affect the following devices and/or programs:
These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.
Storage controllers: AFPFPI8W IDE Controller
These programs might not work properly after the upgrade. We recommend uninstalling these programs before upgrading. Cancel the upgrade, open Control Panel, and search for "uninstall a program". (Note: Programs marked as * can be safely reinstalled after the upgrade.)
Remote Access Application
iTunes (Please deauthorize computer prior to upgrade)
ATI CATALYST Install Manager *
ATI Catalyst Control Center *
how should i go about upgrading? Should I uninstall those programs mentioned? I attempted to update the AFPFPI8W IDE Controller but the update wizard could not find the appropriate update online or in my computer. Is there a way for me to get this update? If not,... Read more

A:Problems while attempting to upgrade from windows vista to windows 7

Im not sure about the IDE controller, I think it will work with Windows 7 but i cant be sure. I would clone the hard disk as it is now onto another hard disk of the same size, make sure thats bootable and working, then install windows 7 on Hard disk 1 (The original one) incase theres problems and you need to revert back.

For the programs:
I dont think theres a need to uninstall them, but if you want, make sure you have a copy of the installation files for those programs, save them to a external HDD and then uninstall them.
If their not uninstalled, whats the worst that can happen? If they dont launch in the new OS, then they can be uninstalled from there and then reinstalled if needed.

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hello ever one,
i am mahesh,
accidentally i disabled administrator account in local users and groups-users-properties of administrator account-put tick in ACCOUNT DISABLED.I have on guest account.now i am accessing that one.but i can't able to login in ADMINISTRATOR ACCOUNT.any body help me how to enable administrator account from guest account by command mode or registry.I know administrator account password.

If any body known plz give me best suggestion.

Thank u.

A:how to enabel administrator account in user account

Hi Mahesh,

Which version of XP, home edition, professional or media centre? I think the procedure depends on this.

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I have had this new computer for a couple of weeks and have not been able to install anything in the Windows store. I get the message that so many others have: Your purchase could not be completed----. I believe I have tried every fix viewed on this board and elsewhere. The one thing I have not been able to try is to sign into the Store with a different account. While in the Store I click on Settings, then on My Account. Sign In appears. When I click on it, it appears to respond then nothing happens. I have reset my Microsoft Account, ran the App Troubleshooter, reset the app (WSRESET.EXE), ran the Windows Update troubleshooter, and many other suggested fixes. Maybe if I could sign into the Store and add a different account, that would fix it. Thanks for any help.

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It says that the user ID or Password is invalid but when I use the same user ID and Password on the Microsoft webcite, it signs me in. Please help.

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I did a quick search on this site on "Administrator not reconized" and found the only threads mentioning this problem have both been closed.

My problem is that in trying to download the entire HP driver/software disc for my hp printer psc 1350 series, I was not able to download the entire software, because I did not have Administrator's rights, etc, even though I was the only Administrator (and sole user of this computer at that time).

I did some research online and followed one suggestion that I followed, which was to change the setting by going to Start, typing 'cmd' in search field, and typing in 'net user administrator /active:yes.' This created another "Administrator" user, which I am now finding quite useless, since many of my programs have already been downloaded on my first "Administrator" status.

I need to know how to remove the last one I created (Administrator), if possible. As it stands right now, the one I had before is the only one with the option to delete. (Ugh!) In any case, even having the second Administrator user status, will not allow me to download the above mentioned software completely. So, I went full circle with the same problem, with no solution.

Any help would be greatly appreciate to - 1) Remove the second Administrator user, and 2) how to get Windows 7 to allow me to download the above mentioned. BTW, I have already tried right-clicking the disc drive (setup file) and clicked "Run... Read more

A:Windows 7 does not recognize Administrator

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I am the only user of my pc. Now, when I attempt to modify some programs, it says that I have to be an administrator. Since I'm the only user besides "guest" (which I've never used), how can I get this OS to recognize me as admin? Thanks in advance for your help.

A:Windows 8 Does Not Recognize Me As An Administrator

Hello Ameretsu, and welcome to Eight Forums.

How were you wanting to modify them?

Is this a matter of not having access or permission?

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Hey all.
I'll run through everything that's happened in order but I'm relying on memory for some bits so they may be a little vague.
My computer. Asus main board with 8gb of ram and an Intel i3 CPU. 60gb Vertex 2 Cdrive, 2TB internal storage drive and 250 gb usb portable drive. Running Windows 7 pro 64
Downloaded W8 pro upgrade from MS for 24.99, saved it to my desktop and a flash drive.
Started to install W8 from the desktop saved copy.
It scanned my system and gave me 3 incompatible programs.
Comodo suite (uninstalled, downloaded W8 version and saved it to storage drive)
Bluetooth driver (unimportant, just uninstalled)
Intel(r) network driver (downloaded W8 version, saved to storage drive then uninstalled)
Went back to Windows installation and clicked restart.
Once it had restarted it asked me if I'd like to continue the upgrade, I clicked yes.
Input the activation key emailed to me and set location to UK.
It started installing but stopped to tell me it needed a driver to carry on but didn't tell me which driver. I could input the correct media or browse to the driver but, not knowing what the driver was for this wasn't an option.
All I could do was click cancel and restart the pc.

The state I'm at now is if I power up with the flash drive inserted it will boot to the W8 copy on it. I have to put my key in but it then tells me to remove the drive, restart and boot to the hard drive installation.

If I do as requested and remove the flas... Read more

A:Can't see SSD after attempting to upgrade to Windows 8

if it is not listed in the bios,it either has a bad connection or is faulty or you are looking in the wrong place

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When I click on Windows Store it loads and stays on for about 20 seconds, then it closes, no matter what I do. I thought the November update would fix it but it hasn't. I have tried everything I can find on the net, such as reinstalling with Powershell and also deleting the cache folder. I have just installed everything on my PC after a fresh install, which took me a while as I have a lot of software, but only tested the store afterwards to find it doesn't work. This is really annoying as it would mean using reset which wipes all the software I have just installed.

However I did find that when I created another user account, Store works in that. So I was wondering if there is any way to copy data from there to my other user account to make Store work ? Does this help anyone diagnose the possible problem ? Also if needed could I order stuff in the other user account and use it in my main one ?

Any help appreciated, thanks !

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When I try to install a program from disk or the internet I get the following: "You may not have the necessary permissions to use all the features of the program..."Gives two options Administrator and current user (my name) login failure bad password... I am the administrator and have never set a password because I am the only one using this computer. Please help, can't install. OS Vista 64 bit.

A:Solved: Windows does not recognize me as the administrator

I got it! Right click and Run as Administrator! Simple.

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Exactly that. I'm the only user account, and it even says I'm an admin. But when I go to load some software or change the processes at start up, it says I must be an admin.

I haven't been able to find anything online. Hopefully someone here can help me out. :)

Thanks in advance!


A:Windows XP doesnt recognize me as an administrator?

Is this something new have you been able to load software and change processes at start up before? and when you start the computer do you get to a log on screen where you have to choose a user?

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My wife's laptop will not run Windows Update. It tells her she must be logged on as an administrator or one of the administrator group. There is only one user account on her machine, which is an administrator account as far as I can tell, at least it is marked as such in the User Accounts screen.

I tried creating another account with admin rights and running Windows Update from that one, still didn't work.

The computer is a Compaq Presario V3000 running Windows XP Home SP3.

I attached a screen shot of the error message, hope it helps.

Any suggestions would be appreciated.

Thanks, Tom

A:Cannot Run Windows Update, Won't Recognize Administrator

Microsoft Windows Update 0x8ddd0004 Error - http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=36&ln=en&IsMu=False


How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues - http://support.microsoft.com/kb/906602

How to troubleshoot problems connecting to Windows Update or to Microsoft Update - http://support.microsoft.com/kb/818018


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I have a long standing Live account, and my computer has been set as a trusted device. when I upgraded to W8 I was thrilled to be able to purchase apps for my computer and have many photo apps and art apps. I upgraded to 8.1 and now I can not log in to the store at all. I go through the process and at the last stop I get a screen telling me that there is another account on this PC using that account. I know this, it is me, on my account! I need to purchase something and i can not. I am afraid to even try and run something because I do not want to get locked out of my already purchased apps. What should I do to fix this? So far Microsoft has not responded to my request for help. I am trying to get a job done and really would like to use a particular app to do it. One I need to buy. Any thoughts on how to fix it?

A:Store can not log in to my Live account after 8.1 upgrade

Hello copperscale,

Are you currently signed in to Windows 8.1 with this Microsoft account?

If you are, then check using the tutorial below to see what account is currently signed in to the Store.

Windows Store - Sign in with Different Microsoft Account in Windows 8

Hope this helps for now,

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Hope somebody can advise me on this issue

I have Windows 8 installed on a local account and wish to sign in from my Microsoft Account but only as & when required not all of the time. Shawn's tutorial "How to Sign in with a Different Microsoft Account to the Store in Windows 8" covers the procedure which should apply.

Attempting this offers only the "Sign In" button however once clicked the spinning circle appears for a fleeting second before the pointer is returned to the button once more, further attempts loopback in the same manner.

I can only surmise that this is happening because I have undertaken a customised install using Kari's excellent tutorial "How to Relocate User Profiles to another Partition or Disk in Windows 8" where the User Profile concerned is "D:\User" and not "C:\Users\User" this being my longstanding preference from previous Windows installs from XP to 7.

I have tried the mklink /j route (suggested by other users on the forum) to link both C:\Users\User and D:\Users\User with D:\User but with no success.

Is there a registry key containing the profile path which is used by the store sign in which requires modifying to my customised path of D:\User??

.....or is something else amiss??

Many thanks in advance,

PC Pilot

A:Windows Store will not allow Sign In from Local Account

I don't know, I have a local account and can access the store just fine after entering my MS account credentials.. not sure what the problem is, but it does work.

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I have windows 7 home premium on my computer yet I'm not recognized as the administrator in command prompt and I'm the only one that uses it. How do I get it to recognize me as the administrator? I need to scan my file system.

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Have just got a new PC with Windows XP Pro. Spent all day setting it up and when I booted up this morning it was to a new screen etc. Discovered it booted as Administrator while all my settings etc are on a User account. Not sure how this happened - was it something I did and does it matter? I suppose I can set it to boot to User.

Have searched the archives and there is one showing how to change the accounts - should I do this or just leave things as they are? It is a single user computer


A:Administrator/User account

thats easy.If you created 2 acounts by accident. Go to my computer click on controll panel go to user accounts there you can pick to either change a acount add acount change the way a user logs on or off.Hope that helps

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I want to run a program or utility that I have for XP. The only problem though is that I have to be logged in as the name "Administrator", not just administrative priviledges. So I went into my Control Panel and looked at the users listed, there was none by the name Administrator. So I proceeded to add a new user with that name, except when I did, I got an error stating something like "User with this name already exists." I wasn't sure why that was, so I went to my Documents & Settings folder and there wasn't any Administrator folder under there. So now I went to my account which I am currently using, and tried changing my name to Administrator to see if that would work, and it didn't, it came up with the same error again. I've been trying to figure this out all night lastnight and all morning today, but haven't been able to resolve it. Except I did find one thing which may be causing it. I went onto my network, and found that on the other computer that's connected to my network (and only other one), that there is an Administrator folder under the Documents & Settings folder. I was wondering if that account could be causing this conflict. And if so, how can I fix so that I can have the "Administrator" account on my computer since I am the administrator of the network??? Any assistance and help would be greatly appreciated

A:Administrator User Account

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the "run as administrator" option? If you're the administrator, aren't all programs "run as administrator" by default?

The reason I ask is that I'm trying to delete something via Spybot, and a message appeared on the screen saying I need to run the program as an adminstrator in order to perform the deletion.

A:If my user account is the administrator account, why the need for...

By default, an administrator account behaves in exactly the same way and with the same privileges as a standard account. Some programs, however, need to be run at a higher privilege level, even when run from an administrator account. In these cases, you need to right-click and select Run as administrator. Depending on the account you are currently using, you will be asked to provide administrative credentials (from a standard account) or confirm that you want to elevate (from within an administrative account).

This is part of the improved security in Windows 7, and is designed to make it harder for malware to get on your system. Of course, it isn't infallible, so you must always keep alert.

This is controlled by means of tokens, and a standard account has just one whereas an administrator account has two, a standard token and an administrative token. In normal use, both types of account use the token with standard privileges. When you right-click and select Run as administrator (see above), you are instructing the program (and that program only) to use the administrator token and to run with full administrative privileges.

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Ok, I am a new user, but not new to technology. This is my first Windows 8 experience. I just bought an Acer v5 touch screen laptop. It is really nice, and everything works really nice....except the Windows store.

When I click the windows store icon, everything pops up like it should. Then is when the trouble starts. It appears to be reloading itself over and over. I might have enough time to look at an app or two, and then it reloads itself back to the main store screen. it might do it every minute, or it might do it every second 10 times in a row.

Acer customer support asked me to refresh the system. So I went to the menu and did the recovery process they advised. Thant did not help, so then they wanted me to box up the laptop, that I opened yesterday, and send it in to them. Before I do that, I thought I would ask to see if anyone had any other thoughts or ideas.

Thanks for reading, and thanks in advance for all the help.

Pastor Josh

A:Issues with Windows Store, new user, can you help?

Hello Pastor Josh, and welcome to Eight Forums.

Does it only do this while in the Store, and not with any other app?

Since you did do a factory recovery and it still does this, then it would seem it may be an issue with the laptop itself. It may be best to let Acer fix or replace it while still under warrantee.

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Windows 8.1 Administrator Account says Administrator but..

My laptop is working fine and perhaps I should leave well enough alone.
The issue came up I guess when I wanted to use the Metro Apps, I seldom do. I was getting an error, the infamous: abcde App cannot be opened using the Administrator account.
Note: Using Windows 8.1 Home Edition not Pro-cannot use secpol or gpedit and registry tweaks on LUA, Token and one other entry did not help.

Perhaps I am using the built in Administrator account, Not sure.

I do not want to create another Admin account and lose all my hard work, settings, icons in this profile , etc. I mainly 99.99% of the time use Desktop view (I use Start 8 - which is like Classic Shell to give that Windows 7 look and boots into Desktop view-no lectures please).

1. If I log in using the local acct, then I am okay and Metro apps will work

2. I was hoping for the best of both worlds and not have to log out of one into the other.
I attached a few screen shots where it says "Administrator" as the account name under my email address BUT in "properties" it says " Standard user" - and I cannot change such: grayed out.

Perhaps it does not matter as everything but metro apps under this account work perfectly.

Sorry-Long winded but I am tired.


A:Windows 8.1 Administrator Account says Administrator but..

Hello Peter,

If you are signed in to the built-in elevated "Administrator" account, then that would be why since modern apps do not work when either the user account or explorer is elevated.

As a test, sign out, and make sure that you are signed in to your "Peter" account to see how it your modern apps work.

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After changing one of three users to add in parental controls i cannot now change any of the accounts to 'administartor' from 'standard'. This means i cannot change the parental controls back after a period of 'e-grounding'!! Any ideas?

From Newbie to forum, confused and in daughters dog-house.

A:user account problem with administrator

Hi David and welcome to Vista Forums.

If you do not have any administrator accounts to use to change an account type, then boot into Safe Mode and see if you can change the account type from within there. You should startup in the built-in Administrator account while in Safe Mode if you do not have any regular administrator accounts. You could also just create another administrator account to use instead.

For Safe Mode:
Safe Mode

For Account Types:
User Account Type

Hope this helps,

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"administrator user - Is an unelevated administrator account that is created by default during the installation of Windows 7, or is already setup or you on a OEM (ex: Dell) computer. An administrator account has complete access to the computer, and can make any desired changes. To help make the computer more secure, this administrator account type will be prompted by UAC by default to give confirmation before allowed to make any changes that require elevated administrator rights. Such as those that affect the system, other users, or when running anything elevated (Run as Administrator) since running elevated will allow it to have access to the entire computer".

The above was taken from a Forums tutorial. Is it possible to require a password for this account when operating in the standard User Account ?

For example, when I update the Windows Defender definitions, I right click the file and click "Run As Administrator". It does so without requiring a password.

When "Run As Administrator" is clicked, I would like to have to enter a password.
Possible or not ?

A:Password For The User-Administrator Account

Add a password to your administrator account.

A Standard user will be prompted for the password for "Run as administrator".
You will also need to enter the password to login to the administrator account.

Don't lose or forget the password !

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